Total 1,605 Information Technology job vacancies in george town

Job Description:

X Star Technology, a leading fin-tech company, is seeking a motivated, detail-oriented and analytical intern to join our team in Singapore and assist in the optimization of our business operations. You will be responsible for evaluating, documenting and optimizing our business processes. Additionally, you will use your analytical skills to gather, analyze, and interpret data to drive efficiency and informed decision-making within the organization. Your work will have a direct impact on enhancing operational processes and maximizing productivity.

Key Responsibilities:

• Support cross-functional teams (credit team and finance team) day-to-day activities, from loan credit review process to loan disbursement and post-disbursement collection process

• Work closely with our in-house SaaS development team to map and design operation workflow for in-house auto-finance system

• Be the product champion in driving rapid adoption of the in-house SaaS system among internal users and mitigating any technical issues users face in the system

• Identify issues and inefficiencies to improve system operations

• Other responsibilities allocated by management

Qualifications:

• Undergraduate in Information Systems, Business Analytics, Computer Science

• Able to commit full-time internship.

• Able to manage large data volume and to show effective use of analytics.

• Possess excellent analytical, problem-solving, organizational, communication, and project management skills.

• Independent, proactive, and team-oriented individual

• Proficiency in English

Role Highlights:

• One-to-one coaching

• Direct exposure with senior leadership team

• Great office location (at One-North MRT)

Job Description:

X Star Technology, a leading fin-tech company, is seeking a motivated, detail-oriented and analytical intern to join our team in Singapore and assist in our middle office operations. You will be responsible for assisting our middle office teams with day-to-day activities, from loan credit review process to loan disbursement and post-disbursement collection process. Additionally, you will use your analytical skills to gather, analyze, and interpret data to drive efficiency and informed decision-making within the organization. Your work will have a direct impact on enhancing operational processes and maximizing productivity.

Key Responsibilities:

• Supporting cross-functional teams (credit team and finance team) day-to-day activities, from loan credit review process to loan disbursement and post-disbursement collection process

• Identifying issues and inefficiencies to improve system operation workflow and efficiency

• Prepare daily and weekly operation report and financial report, establish and maintain integrations with enterprise platforms such as PowerBI, internal SaaS platform, etc.

• Carrying out internal administrative and business support duties

• Other responsibilities allocated by management

Qualifications:

• Undergraduate in Business Administration, Finance, Economics, Science, or related field

• Able to commit full-time internship

• Able to manage large data volume and to show effective use of analytics.

• Possess excellent analytical, problem-solving, organizational, communication, and project management skills.

• Independent, proactive, and team-oriented individual

• Proficiency in English

Role Highlights:

• One-to-one coaching

• Direct exposure with senior leadership team

• Great office location (at One-North MRT)

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

As a Senior / Principal software engineer, you'll be joining a team of digital professionals which work across our digital projects including mobile, web and smart TVs.

Responsibilities

• You will be deeply involved in our company wide design and UX process from concept to outcome, high-level discussions to fine details
• You will play a role in the digital transformation, improving UX and frontend development standards and shaping up the company's agile culture
• You will collaborate closely with different teams, stakeholders and vendors to streamline workflow, and facilitate and execute high quality experiences for multiple exciting projects;
• You will be expected to use your HTML/CSS/JavaScript skills to create a nice and clean UI pattern framework that Application Developers can re-use in the future
• You will be a quality assurance of elegant frontend code, including HTML, CSS, and JavaScript, and also to ensure consistency of the user interface across multiple platforms

QUALIFICATIONS

• Bachelor's Degree in Computer Science/related fields or equivalent
• Total development experience of at least 10 years
• Expert in JavaScript, REST, HTML, CSS, and MVC frameworks; experience in working with Less/Sass
• Familiar and hands-on experience with AngularJS, ReactJS, Vue.js, or other frontend frameworks
• Familiar with Node.js, PHP, Python or other server-side environments
• Experience in working on applications powered by Drupal CMS (traditional fully coupled; headless fully decoupled with a presentation layer running on NodeJS + VueJS; hybrid progressively decoupled)
• Experience in PatternLab design and implementation, especially Twig-based pattern library
• Experience working with Agile methodologies, such as Scrum, Kanban, and familiar with GIT
• Good understanding of web UI design principles and an ability to squarely discuss UI issues with UX designers for optimal solutions
• Experience in managing large scale of projects involving vendors and in news and publishing domain will be a plus

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organizations. The IT Department provides the technology services to the school supporting a range of world class on-campus and online business education.

We are enabling a digital transformation journey for the School, and INSEAD is recruiting a Technical Lead (Enterprise Platform) to join either our our Asia (Singapore) or France (Fontainebleau) Campus on a permanent, full-time basis.

This is an exciting opportunity to architect, exploit, develop, integrate, and manage a number of platforms, including our ServiceNow platform (mostly utilizing IT Service and Business Management)) to cater for the needs of a global, multi-campus and multinational institution as we build towards our digital future. Our use of ServiceNow has grown significantly over the past 5 years and is now intrinsic to the delivery of services across a number of customer facing departments.

As a Technical Lead, you will:

• Manage, adopt, and optimize processes above and beyond, supporting incident and request management, test management, service level management, and contract and asset management.
• Manage technical aspects of other workflows and digital platforms and identify opportunities and synergies to extend and digitalize processes end-to-end.
• Manage and oversee the Atlassian Software – Jira
• Ensure that platforms operate at a secure and optimal level and drive development and adoption across the school through out-of-the-box configuration.
• Implementation of best practices and emerging AI and Machine Learning technologies
• Work across campuses and at all levels of the organization, including internal teams and supplier management, setting and managing commitments with suppliers to ensure quality and reliability in delivery.

To succeed in the role, you will require the following skill set:

Education:

• Complete a bachelor degree in a relevant field, such as computer science, IT or software development.

Work Experience:

• A minimum of 3 years’ experience working in Service Now.
• A minimum of 3 years’ experience working in Atlassian Software - Jira, Confluence.
• A minimum of 3+ years’ experience leading a team working in Agile Methodology Scrum.
• Experience working in a global enterprise environment.
• Experience managing external cloud platform partner relationships, contracts and third-party contractor management.
• Ideally wider experience of cloud platform management and adoption preferably in Resource Scheduling platforms and workspace / meeting room scheduling and integrations.
• Having a strong network and being able to quickly build excellent partnership and commercial relationships with providers. Optimize the platforms' operational costs while successfully introducing needed functionality and workflows.
• Demonstrated excellent stakeholder management and the ability to engage diverse stakeholders with good conceptual and analytical skills.
• Demonstrable track record of development through scrum and agile methodologies.

Technical know-how:

• Implementing cross-business and exposure to a range of ServiceNow Capabilities. Those with a strong Business Analyst background will have an added advantage.
• Strong background and accreditation in ITSM Frameworks and Methodologies – ITIL / COBIT and Development Methodologies Scrum / Agile and grounding in Project Management methodologies.
• Demonstrable experience and/or certification in other common cloud platform adoption and management at an enterprise level.
• Experience managing Atlassian tool suites in an on-prem or cloud environment, including Jira and Confluence.
• Good knowledge in current technologies/environments: Low code, Java, HTML, APIs.
• Experience of API development and use across multiple systems to meet specific business use cases, at ease with concepts, terminology and protocols and able to bring previous implementation examples.
• Comfortable in the use and development of dashboarding and data visualisation, data analysis, including MS Excel, Power BI l or other database management tools.
• Awareness of the various layers of IT systems (architecture, infrastructure, middleware, applications) and key ITIL processes (IM, PM, CM, etc.).

This is an exciting, engaging role for the right candidate who would like to demonstrate their skills and help shape the next generation of IT service support as part of INSEAD’s wider transformation.

On behalf of our client, we are looking for a Software Engineer.

The role will be responsible for implementing visual elements that users see and interact with in a web application. This includes the following:
• Understand and achieve balance between solutions delivery, innovation and what’s right the client by understanding the business vision and helping make appropriate technology choices;
• Refine, design and deliver product requirements;
• Build tools and frameworks that can be largely used by the broader design and engineering teams
• Liaise and work with product, and other technology and delivery teams to deliver high quality software solutions
• Maintain existing software systems by identifying and correcting software defects proactively ensuring the application evolves and is increasingly robust.
• Create new and extend existing operational documentation to ensure there is a current up to date record of the latest version of the solutions
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Writing and implementing efficient code

Education – Bachelor degree or higher qualification in relevant field.

Experience & Skills
• 2+ years of industry experience as a Software Engineer
• Strong problem solving skills & critical thinking
• Desire for continuous self-improvement
• Thinking and leading strategically
• Intuitive, proactive and open communicator
• Invested and motivated by team and client success

Salary: Salary being offered is commensurate with qualifications and experience and is between $75K – $150K per annum.

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/99628fa7-a19e-4d6b-8e6b-8aa0c8a7c602

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications for the “Transversal ops” domain: Intellimatch, Glory, Citynet, MtM Client, Globalview Collat, KFEE, etc. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back-Office applications (Summit, Calypso…), Market data referentials and Market Risk applications.

Key Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 5+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Should be able to do

- SLA & KPI management, client communication & interaction

- Predictive analysis, consulting, escalation management

- Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Strong knowledge in XML,unix script, SQL, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Optional

• General banking and finance understanding and knowledge
• Experience in reconciliation system like Intellimatch

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Shift Timings:

• Asia shift works from 9am to 6:30pm SGT. Candidate may be requested to do support on EMEA shift i.e. 3pm to midnight, SGT

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Summary of the Position

The candidate will be a technical RUN expert for all network security services operations and is accountable for the overall health and stability of the technical solutions within his/her scope.

He/She has to effectively work with technical peers such as architects, peer experts and project teams on various technology road maps and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

Additionally, he/she should be able work under pressure and with minimum supervision given the criticality of the banking infrastructure

Responsibilities

• Having an in-depth understanding of the network/security operational technologies and metrics that helps to measure quality, speed, user experience, and more, and making solid recommendations
• Manage service improvements for all Network and Security services supported throughout the organization
• Provide daily operational support for network security infrastructure documents, reviews, maintains and shares relevant technical information to the team
• Manage all high severity incidents and try to resolve them and restore the infra services within the stipulated SLA
• Manage all low severity incidents/requests without breaching the stipulated SLA
• Participate in incident management calls and problem management discussions
• Drives and delivers root cause for any high severity issue
• Support technical skills development within the team and provides training when required
• Plan, schedule, closely coordinate and implement network security changes and present them in respective CAB meetings while ensuring the conformity to CA-CIB change management policies, process and procedures
• Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
• Review technology changes to identify potential risks

Qualifications and Profile

Must Have:

• Cisco Nexus & Data Center Architectures (VPC/VDC/ACI/MPLS)
• Routing protocols – high level proficiency of BGP/OSPF
• Layer 2 switching technologies
• High level proficiency of operations and troubleshooting mechanisms
• Network monitoring and management tools (HPNNM/Solarwinds/Grafana)

Good to have:

• Firewalls (Checkpoint/Fortinet)
• Proxy technologies
• Load balancers/reverse Proxy (F5)
• IPAM Technologies (DNS/DHCP)
• Packet analysis knowledge (wireshark)
• Scripting knowledge (python/ansible)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis
• Weekend shifts

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

As an expert of his/her team, he/she:

· assigns technical tasks and manages delegation for technical issues,

· animates the team to encourage collaboration and sharing of best practices,

· has a role in supporting technical skills development and provides training when required,

· supports new technologies and leverages them to provide consistency of service across streams,

· manages service improvements for all Network and Security services supported throughout the organization,

· documents, reviews, maintains and shares relevant technical information to the team

· provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,

· implements and develops improvements based on LEAN-CA-CIB best practices,

· focuses on automation and optimum use of the team to improve efficiency,

· drives and delivers root cause for any high severity issue,

· reviews technology changes to identify potential risks,

· is responsible for problem management and resolution

Job specific environment and/or organization

• Must have : Cisco/Checkpoint/Fortinethnologies (Ex:
  • Must have : Cisco/Checkpoint/Fortinet
  • Good to have McAfee/F5 )
• Working hours will primarily match Europe business hours
• On-call support will be expected on a rotational basis

Shift :
7 AM - 4 PM SGT
2 PM - 11 PM SGT
5/6PM to 2/3 AM SGT

Weekday on-call 2 AM - 7 AM SGT
Weekend Shift/On-call support

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Main Duties

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required,
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Network and Security services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution

As an experienced professional in Network-Security Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assists in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• Define the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Qualifications and Profile

• 15+ years of experience in managing network and security infra.
• 10+ years experience in handling major network security projects (ex: SDWAN )
• 10+ years experience in handling Firewalls/IPS/F5/Pulse/Proxies, Routers/Switches.

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

About CMI

Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. This includes Front Office (FO) booking platforms, Back Office (BO) platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. It is the department most directly exposed to the bank’s financial operations.

Responsibilities

• Able to lead in terms of technology and conceptualize, propose design and architectural evolution, along with operational model.
• Contributing to development of high quality fully tested source code complying with deadlines, schedule and coding standards.
• Liaise with business analysts for clarification and understanding of requirements.
• Provide deployment and change management of the solution/platform
• Develop tests strategy in coordination with project manager / Business Analysts
• Provide technical assistance during user acceptance test
• Support applications in production - analyze and resolve issues as they arise as well as propose optimizations for future.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

The successful candidate will definitely have:

• At least 12 years of software development experience
• At least 8 years’ experience working with Java
• Strong knowledge on various design patterns
• A strong understanding of recent Java language features, such as lambdas, streams, and futures
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with Maven, Git, writing and maintaining integration tests
• Strong familiarity with Linux and bash
• Good knowledge of SQL or an SQL-inspired dialect such as HQL
• Experience in cloud native architecture.
• An ideal candidate will also have expertise in some or all of the following:
• JupyterLab, JupyterHub, Jupter notebook, Mercury ecosystem
• Gitlab, Jenkins and Ansible with exposure to devops culture
• Jira or a similar issue-tracking system
• Python
• AWS cloud architecture

Additionally, knowledge of the following would be helpful although it is not required:

• Web development fundamentals (HTML, Javascript, typescript, jQuery, ReactJS, etc)
• Docker/Kubernetes, Microservices
• ElasticSearch
• Understanding or interest in finance & financial markets, particularly interest rate derivatives in their many forms (Forwards, Futures, Swaps, Swaptions, etc)

Besides having greater development experience than an intermediate or junior developer, a technical lead will be expected to make sometimes complex architectural decisions that balance difficult trade offs, and defend those decisions to management and clients within the bank; he or she will be expected to take a leadership role in the team, mentoring less experienced colleagues and helping them progress.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Main responsibilities

• Participate to the automation of the deployment solution.
• Participate in environment preparation for testing phases.
• Participate in developing tools to simplify day-to-day activities on the program.
• Facilitate coordination between program developers and infrastructure engineers.
• Ensure continuous improvement and maintenance of the CI-CD pipeline.
• Provide investigation help while fostering knowledge and sharing best practices with team members.
• Document processes and ensure their properly followed.
• Ensure high standard delivery to production.
• Research, design, and develop software.
• Analyse user needs and develop software solutions
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with other engineers to integrate hardware and/or software systems
• Develop specifications and performance requirements.

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Mandatory

• At least 3 years in Software development or DevOps team.
• At least 2 years in Java/J2EE development
• At least 2-year experience with Jenkins, GIT (GitLab)
• At least 1-year experience in Ansible
• At least 1-year experience in GitLAb

Good to have

• Experience with DevOps methodology & tools like Jenkins, GIT (GitLab), Ansible, Docker/ Kurbernetes, CICD pipeline, Java dev context for the tooling, Database or Big Data storage systems, Grafana / Prometheus / Alert Manager / ELK / Kibana, Jira etc.
• Experience of grid computing.
• Basic understanding of finance and investment banking especially Market Risk.

Other Professional Skills and Mindset

Other Professional Skills and Mindset

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’s skills
• Interest in learning from team members and mentoring junior team members on the path of high quality deliverables.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications for the “Transversal ops” domain: Intellimatch, Glory, Citynet, MtM Client, Globalview Collat, KFEE, etc. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back-Office applications (Summit, Calypso…), Market data referentials and Market Risk applications.

Key Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 5+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Should be able to do:

1. SLA & KPI management, client communication & interaction
2. Predictive analysis, consulting, escalation management
3. Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Strong knowledge in XML,unix script, SQL, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Optional

• General banking and finance understanding and knowledge
• Experience in reconciliation system like Intellimatch

Education & Work Experience

• Master’s degree in relevant specialties (IT, finance).
• Minimum 5 years working experience in relevant role

Shift Timings

• Asia shift works from 9am to 6:30pm SGT.
• Since support team works 24/5, the successful candidate will be requested to work on rotation on other shifts as well, following the team’s roster. E.g. (Early Asia shift: 7am to 4 pm SGT) or (EMEA shift: 3pm to midnight, SGT) or (Early US shift: 6 pm to 3 am next day, SGT) or (US shift: 10pm to 7am next day, SGT).

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Summary

He/She will be a technical RUN expert for all Unix/Linux services. As such, he/she will provide BAU support and act as the last level of escalation point for all production support activities within the Unix/Linux team in Singapore. He/She is accountable for the overall health and stability of the technical solutions within his scope. He/She has to work effectively with technical peers such as architects, peer experts and project teams on technology road maps and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The Unix/Linux team operates the RUN activities and delivers projects for its infrastructure scope covering Redhat, Solaris, HP-UX, Veritas Geocluster and MC/Service Guard in a heterogeneous environment running NFS, Centrify, NIS and LDAP with HPE and Sun-Oracle hardware.

Job Detailed Description

An Expert has a wide spectrum of responsibilities and actions.

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Unix/Linux services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.

As an experienced professional in Unix/Linux Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assist in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• defines the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Working hours will be in rotating shifts and primarily to cover Europe business hours
• On-call support will be expected on a rotational basis on both weekdays and weekends

Candidate Profile

Mandatory track record

• Minimum 8-10 years of experience in managing Unix/Linux environment with about 3-5 years of experience in financial institutes.
• Must be a bachelors/engineering graduate.
• Subject matter expert on technologies – Redhat 6/7/8, Solaris 10/11, HP-UX 11.31, Veritas Infoscale Cluster and MC/Service Guard Cluster.
• In depth hands on knowledge/experience with NFS, NIS, LDAP, Centrify, Redhat Satellite, KVM Virtualization, LDOM/OVM and HPE & Sun-Oracle hardware.
• Well versed with Scripting and Automation (Ansible, Python, Bash).
• Knowledge and/or hands on working experience with emerging technologies – Cloud IaaS, Hadoop Big Data, Network/Security basics, Storage/Backup basics, HyperV/ESX basics.
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description

We are seeking an experienced IT Analyst Specialist with a focus on Application development and Improvement to join our team. The ideal candidate will have a strong technical background and a passion for coding and improvement.

The successful candidate will join the Team that is responsible for establishing and governing the software development and application support processes, ensuring compliance with the established policies and guidelines. The team also looks into areas of improvement in the IT Delivery Team and other departments.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

Job Scope (Process Improvement and Internal Projects)

The successful candidate will have the opportunity to work on the following functions:

Primary Function:

(A) Responsible for Application Development, including but not limited to the following:

· To support the development, support, and maintenance of the internally developed back- office application solutions and governance enforcement systems and tools. e.g., billing system, customer registration system, etc.

· Identify IT Delivery improvement opportunities and support requests from other teams or departments that have identified process or productivity improvement opportunities.

· Creating and maintaining projects that use different technologies such as automation, BI reports, and .Net programming language

· Stay up-to-date with emerging trends and technologies.

· Develop and enforce coding practices.

Secondary Function:

The Team is also handling the following functions, and the successful candidate may be assigned to assist with these functions:

· DevOps process: design, implement, and maintain the continuous integration and deployment pipeline for our software applications.

· Support Audits

- This includes external compliance audits for areas responsible by the IT Dept., i.e., ISO 22301, Finance Audit, ISO 27001, etc.

· Application Security

- To work with the application security IT analyst to enforce Security practices.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience or knowledge in the following areas:

· Understanding the SDLC and agile processes

a. Should have working experience or knowledge in the following Programming language:

• C#.NET
• WCF / Web API
• Angular / ReactJS
• JavaScript/ Typescript

b. Json and XML formats and technologies

c. MS SQL Server 2016 or above

d. Object-oriented design concept

· It is an added advantage if you have experience or knowledge with:

a. Agile Scrum Development Methodology

b. BI tools like Qliksense and Splunk

c. Container Development

d. DevOps

e. Cybersecurity

OTHER REQUIREMENTS

· Should have the following soft skill attributes:

o Strong analytical and problem-solving skills

o organized and able to handle multiple projects concurrently.

o Collaboration with users, product owners, and development teams to deliver solutions.

o Self-motivated to pick up skills required to support the project requirements.

o Must have good command of English, written, verbal, and presentation skills.

o Proactive, out-of-the box thinker, detail-oriented, with strong organizational, analytical, and problem-solving skills.

o Self-starter, both a team player and able to work independently and adjust to changing priorities; critical and strategic thinker; negotiator; and consensus builder.

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.