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Senior Maintenance Manager
Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.
Work location: Jurong Island (Transport provided at Jurong East)
Salary: $8,000 to $9,500
Responsibilities:
Requirements:
Karen Lee Kai En Reg No: R22108159
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
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Our client is looking for an experienced facilities Manager who has experience in managing both soft and hard maintenance engineeers.
You will be responsible for managing our Housekeeping and Facilities teams to maintain a well-kept, safe, secure, compliant, and efficient environment across a cluster of properties, with support from the Team Leaders. This includes taking ownership of planned and reactive maintenance and housekeeping, and ensuring your team provide our students with a world-class and responsive service.
You will be able to:
What we're looking for in you:
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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Date Posted:
2024-03-18Country:
United States of AmericaLocation:
OT443: TMB - MYRTLE BEACH, SC PO BOX 547, MYRTLE BEACH, SC, 29578 USAOtis Elevator Company is searching for a highly motivated Manager, Maintenance Field Operations to oversee the servicing and repair of equipment as well as employee selection, training and safety for all assigned projects.
Essential Responsibilities
Education / Certifications
Basic Qualifications
Preferred Qualifications
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
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Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
REPORTS TO: Regional Director, Maintenance
________________________________________________________________________________________________________________________________________________
ROLE MANDATE: Oversee and lead the maintenance operations of our LCL and SDM retail stores. Responsible for ensuring the effective operation and maintenance of building systems and equipment and implementing maintenance plans that align with the business objectives.
SERVICE ACCOUNTABILITIES:
PROJECTS & PROCESS:
LCL: 1 visit per store annuallySDM: 1 visit per store annually or as required.
WORKFLOW FACILITATION:
New Store, Renovations, Closures, Franchise Flip, Cap Projects:
SUBJECT MATTER EXPERT:
RELEVANT SKILLS AND QUALIFICATIONS:
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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As the Maintenance Manager you will be responsible for eliminating all causes of failure and ensuring full useful life of equipment in coordination with daily maintenance activities. Leads activities of workers engaged in repair, maintenance, and installation of machines, tools, and equipment. Provides hands on technical and problem-solving support for the plant and maintenance crews.
Education
Qualifications
Candidate required to have expertise in at least one of the following areas:
#LI-DB1
We respect the privacy of candidates for employment. Our Masonite Applicant Privacy Policy sets forth in more detail our privacy practices, including, without limitation, our collection and usage practices, of your personal information when you apply for a position with a Masonite entity.
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As the Maintenance Manager in our Saint Joseph, MO manufacturing facility, you will be responsible for improving maintenance processes, asset reliability, and capital improvement projects. You will be responsible for leading 12 maintenance technicians, MRO team and collaborating with production. You will report directly to the Plant Manager.
You will be a leader champion for maintenance as well as safety responsibilities for a 24 hour operation, weekends as needed. You will serve as the manager of the maintenance department and must be a hands-on leader that can be flexible in both meeting the needs of the plant mechanically, and in a managerial capacity. This position plans and manages the daily activities of the maintenance department and is responsible for the predictive, preventative, and corrective maintenance of the processing equipment, buildings, and grounds.
Job Scope:
Experience-Education (Required):
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
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Date Posted:
2024-03-14Country:
United States of AmericaLocation:
OT052: CHN - CHICAGO, IL 651 W WASHINGTON SUITE 1N, CHICAGO, IL, 60661 USAIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Official account of Jobstore.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As an Operations Manager, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we’ve been in the game since 1933!
Position Summary
The “Ops Manager” manages the operations and personnel for locations with approximately 328 truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may also be a developmental position to prepare incumbents for the Senior Operations Manager role because we allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!
Shop Location: Toledo, OH
Schedule: Monday - Friday
Salary - Bonus
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
Here is from people that work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
https://www.youtube.com/watch?v=b24PFgxvVS0
Essential Functions
Operations Management:
Responsible for the execution of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
Directly involved in Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, and level loading work load to maximize efficiency and productivity.
Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
Oversee the execution of the Automated Planning System (APS).
Labor Management:
Provides management, training and development of all personnel assigned.
Responsible for Performance Management of all assigned personnel.
Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.
Makes recommendations for future staffing based on changes to the business environment.
Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning.
Customer Management:
Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.
Responsible for execution of customer communication protocol.
Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.
Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.
Conduct customer visits and annual reviews as required by the Customer Care Plan.
Financial Management:
Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.
Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.
Responsible for the optimization of net maintenance cost per unit.
Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.
Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.
Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation, all liquid inventories to include fuel, DEF and oil.
Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities.
Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.
Responsible for the successful execution of the Warranty process and maximizing warranty recovery.
Ensure data integrity in the Shop Management Online system.
Asset Management:
Directs his/her subordinates in maintaining the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.
Evaluates needs and makes recommendation for shop tooling and equipment requirements.
Responsible for the execution of Asset Management initiatives at the shop level.
Management and oversight of vehicle specifications and vehicle in-service/out-service process.
Provide input during business unit asset management review.
Ensure all vehicles have required specifications in SAM.
Responsible for successful execution of Parts Inventory management, policies and procedures.
Collaborate with Rental in scheduling PM’s, utilization of assets to be ready at all times, subs, VMI, and wash log.
Quality Management:
Responsible for successful execution of Quality Inspections of PM & repairs, including In Process Reviews of non-PM work.
Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.
Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.
Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list.
Accountable for all Quality Metrics within the Shop.
Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.
Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.
Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.
Ensure Cleanliness and quality of repair for all maintained vehicles.
Comply with Safety, State, and EPA regulations and requirements.
Additional Responsibilities
Performs other duties as assigned
Skills and Abilities
Demonstrated success at performance managing teams while leading, training, and developing the workforce, including effective delegation and oversight of assigned work
Understanding of labor, financial operating, quality, safety and asset processes and related metrics
Strong sense of personal accountability and a proven track record of achieving desired results
Ability to communicate effectively both verbally and in writing
Proficient in basic computer skills and in a Microsoft Office environment
Ability to work with reporting systems to pull data for analysis and decision making (preferred)
Demonstrated success to a safe work environment, quality execution, and customer service as evidenced by previous experience and performance track record
Experience using Microsoft word and excel intermediate preferred
Experience with Fleet Management Software preferred
Maintenance and Technical experience in a shop environment preferred
Qualifications
H.S. diploma/GED required.
Associate's degree preferred.
Bachelor's degree preferred.
Three (3) years or more experience in an operations environment or demonstrated success in a Ryder role required.
One (1) year to Two (2) years or more Supervisory experience required.
Travel
1-10%
Safety Sensitive
Non-Regulated Tech
DOT Regulated
No
#LI-post #INDexempt #FB
Job Category
MaintenanceRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
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Date Posted:
2024-03-12Country:
United States of AmericaLocation:
OT373: SSA - ANCHORAGE, AK 619 E SHIP CREEK AVE #301, ANCHORAGE, AK, 99501 USAOtis Elevator Company is searching for a highly motivated Manager, Maintenance Field Operations to lead service operations activities in the branch. This individual will be responsible for day-to-day management of field staff, employee selection, field training and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction. If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you. We are seeking a motivated, top performing field operations professional to deliver high quality products/services that meet customer needs.
Job Responsibilities:
Education:
Experience/Qualifications:
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGenTM drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Official account of Jobstore.
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Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Senior Operations Manager, you’ll be asked to lead a dynamic team of people and empower others to further develop their careers while also developing your seniority in the transportation industry. This is an essential industry and we’ve been in the game since 1933!
Position Summary
The Senior Ops Manager manages the operations and personnel for locations with approximately 377 truck units comprised of one or more locations. Roles including Operations Managers, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Senior Operations Manager must be able to accomplish results through the effective delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. Senior Ops Managers are responsible for ensuring that financial requirements are being met while balancing the needs of the customers against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder FMS Shop positions, the Senior Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager II, Field Operations Manager, or Quality Assurance Manager roles.
YOUR JOB SEARCH ENDS HERE.
Location: Chicago, IL
Salary | Bonus
Check out these videos!
https://www.youtube.com/watch?v=usBbl6L1V6E
https://www.youtube.com/watch?v=b24PFgxvVS0
Ryder's most recently been named: “Ryder Leaders Recognized as “Top Women to Watch in Transportation” in 2022” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies, and ” one of “America’s Most Responsible Companies” by Newsweek.
Essential Functions
Operations Management:
Responsible for the oversight of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
Directly involved in strategic Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, establishing operating hours, and level loading workload to maximize efficiency and productivity.
Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
Oversee the execution of the Workflow Management process.
Labor Management:
Provides leadership, training and development to a management team assigned to the branch(es) to include the Operations Manager, Operations Supervisors, Technicians In Charge and Customer Service Coordinators.
Responsible for Performance Management of all assigned personnel.
Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.
Evaluates and makes recommendations for future staffing based on changes to the business environment.
Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning
Customer Management:
Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.
Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.
Oversight to ensure successful execution of the Customer Communication Protocol.
Partner with the Sales Team to ensure proper scoping of prospective new business opportunities and identify opportunities for growth within existing customer base.
Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.
Conduct customer visits and Annual Reviews as required by the Customer Care Plan
Financial Management:
Directly involved in strategic financial planning by developing budgetary forecasts and implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.
Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.
Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.
Oversight and exception management of Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation.
Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.
Responsible for the successful execution of the Warranty process and maximizing warranty recovery.
Ensure data integrity in the Shop Management Online system.
Asset Management:
Directs his/her management team in order to maintain the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.
Prioritize and approve shop tooling and equipment requirements based on needs and scope.
Management and oversight of vehicle specifications and vehicle in-service/out-service process.
Provide expert insight during business unit asset management review.
Ensure all vehicles have required specifications in SAM.
Oversight of Parts Inventory management, policies and procedures
Quality Management:
Involved in strategic quality planning by developing corrective action and counter measures to operational quality issues.
Oversight of Quality Inspection of PM & repairs, including In Process Reviews of non-PM work.
Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.
Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.
Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.
Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.
Ensure Cleanliness and quality of repair for all maintained vehicles.
Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.
Comply with Safety and EPA regulations and requirements
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Strong sense of personal accountability and a proven track record of achieving desired results
Strong verbal and written communication skills
Ability to work with reporting systems to pull data for analysis and decision making (preferred)
Dmonstrated commitment to a safe work environment, quality execution and customer service as evidenced by previous experience and performance track record
Ability to build strong customer relationshipsDemonstrated customer service focus, work flow analysis and management skills
Demonstrates problem solving skillsSolves complex operational problems with assistance
Resolves critical customer issues with minimal assistance
Able to lead, train and develop a self-directed workforce, including effective delegation skills and ability to manage assigned responsibilities
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
Maintenance and Technical experience in a shop environment preferred
Experience using Microsoft word and excelintermediate preferred
Experience with Fleet Management Software preferred
Qualifications
H.S. diploma/GED required
Associate's degree preferred
Four (4) years or more experience in an operations environment or demonstrated success in a Ryder role. required
Three (3) years or more supervisory experience. required
Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics. required
Travel
1-10%
Safety Sensitive
Non-Regulated Tech
DOT Regulated
No
#LI-post #INDexempt #FB
Job Category
MaintenanceRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
Official account of Jobstore.
Senior Maintenance Manager
Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.
Work location: Jurong Island (Transport provided at Jurong East)
Salary: $8,000 to $9,500
Responsibilities:
Requirements:
Lee Wan Ling | Reg No: R23116154
THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279
Official account of Jobstore.