Total 2,486 Operations Analyst job vacancies in The United States of America

IATA UFTAA Certified Diploma in Travel and TourismEnsure meeting of production targets Quality and Revenue targets and take responsibilityEnsure process compliance with approved procedure and work manual documentation at the process level received from the CustomerAbility to meet all targets setTake on additional responsibilities as and when the need arisesHigh on Values and IntegrityAbility to work in shiftsAnalytical and problem solving skillsShould have work experience of PRA process for one year

Nurture. Grow. Thrive.
Accepting a role with AIRR, a proud business partner of Elders, means you will be joining a team ready to support and grow your career. Much like the clients and communities we work with, you will experience passion, dedication and resilience across all parts of our business. With the backing of such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at AIRR.

About the role  
We are looking for an outstanding Operations Manager to join our Team, based in our warehouse complex at Mt Druitt, Sydney on a permanent, full-time basis.

As an AIRR Operations Manager, you will have demonstrated experience with freight, transport, and chain of responsibility requirements and have proven experience in successfully managing, upskilling, and developing a team to reach their full potential. As a strong leader you will be ... Click here to view more detail / apply for Operations Manager

About Verbrec
With over 500 dedicated team members operating out of locations across Australia and New Zealand, Verbrec is a leading mid-tier ASX listed company (ASX: VBC) providing exceptional engineering, operations and training services across the entire asset lifecycle, with a significant focus on growth into new and existing industries.
We provide services to our clients across Australia, New Zealand, PNG and the Pacific, across the energy, infrastructure and mining sectors, to empower them to improve efficiency and capability. We take pride in our focus on safety, while driving a strong people-focused culture to make transformations toward a sustainable and smart future.
About the role
As Operations Administrator, you're a vital member of our Infrastructure Services team. Reporting to the Business Support Manager, your role centres on works planning, invoicing, travel coordination, reporting, training, and fleet administration, aligning with our core values safety,
... Click here to view more detail / apply for Operations Administrator

For full duties and responsibilities please refer to the attached document entitled Job Description.

Selected candidates will be offered a 2-Year Contract with our Client in the Government Sector, with a view to convert to Permanent.

Senior candidates with more experience may be considered for the Senior or Lead Analyst role.

Key Responsibilities

• Maintain and enhance the Workday HRIS system for users.
• Establish and optimize scalable processes to ensure HR best practices.
• Identify opportunities for business process re-engineering (BPR) initiatives to enhance productivity by transforming, streamlining, and continuously improving work processes.
• Identify new Workday requirements, liaise with users to understand additional needs, and communicate effectively.
• Troubleshoot Workday technical issues promptly, identifying flaws and inefficiencies, and recommend solutions for long-term performance and security enhancement.
• Collaborate with agency leads and IT teams to resolve Workday issues, enhance user experience, and ensure consistent solutions across all agencies.
• Develop Workday guidelines, manuals, and conduct user training sessions.
• Conduct regular Workday reviews and generate reports on efficiencies and areas for improvement.
• Structure and prioritize agencies’ Workday requirements, engaging stakeholders for review, approval, and implementation.
• Stay abreast of the latest HRIS technology and best practices.

Key Job Requirements

• Diploma/Degree in IT, Project Management, or equivalent.
• Minimum 3 years of experience in an HRIS role, preferably working with Enterprise systems.
• Strong understanding of HR policies and hands-on experience in HR processes, with the ability to integrate them into the HRIS.
• Knowledge of Compensation and Performance processes, and familiarity with Public Service HR policies and practices preferred.
• Experience managing data, HR transactions, and processes in HRIS. Prior experience with Workday implementation and/or maintenance preferred.
• Ability to engage stakeholders, gather feedback, and collaborate on solutions effectively.
• Excellent written and oral communication skills, along with proficient documentation abilities.
• Comfortable working in ambiguous situations and considering long-term operational perspectives to address user-centric needs.
• Good planning skills to manage HRIS annual maintenance milestones and new initiatives, while keeping stakeholders engaged.
• Ability to thrive in a fast-paced environment.

About Us

We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX). 

Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy. 

Please visit https://sysintegra.com.au to find out more about us. 

The Opportunity 

Here is a good opportunity for a ServiceNow Business Analyst / System Analyst  to join our Melbourne or Sydney team. 

Requirements:


Facilitate discussions with different teams, conduct workshops, design user stories



Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow



Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping



Provide effort estimates for new investment requests



Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers



Work in Agile as well as Hybrid delivery models



Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.

About Us

We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX). 

Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy. 

Please visit https://sysintegra.com.au to find out more about us. 

The Opportunity 

Here is a good opportunity for a ServiceNow Business Analyst / System Analyst  to join our Adelaide team.

Requirements:

o Facilitate discussions with different teams, conduct workshops, design user stories
o Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow
o Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping
o Provide effort estimates for new investment requests
o Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers
o Work in Agile as well as Hybrid delivery models
o Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.

Operations Manager | Attractive Remuneration | Diversity | Welfare & Benefit | Flexi-work arrangement

Contact: hr.tpeng@outlook.com | 8035 7056

Job Responsibilities:

• Oversee daily operational activities and supervise team members.
• Lead a diverse team of 80 drivers, representing various nationalities.
• Expand the team to 150 drivers in alignment with the company's growth plans.
• Provide mentorship to Assistant Operations Managers and supervise three shift foremen.
• Develop and implement strategies to improve fleet utilization, minimize downtime, and enhance operational efficiency.
• Collaborate with clients, vendors, and stakeholders to address operational issues and ensure client satisfaction.
• Ensure compliance with transportation regulations and safety protocols.
• Work with Human Resources to recruit, train, and retain skilled drivers and operational staff.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Manage budgetary responsibilities, including expense control and financial planning.

Key profiles:

• Demonstrated experience in operations management, preferably in transportation or logistics.
• Strong leadership, mentoring, and communication skills.
• Proficiency in problem-solving and data analysis.
• Exceptional multitasking and prioritization abilities.
• Strategic planning and visionary thinking capabilities.
• Commitment to delivering high levels of customer satisfaction.
• Adaptability and ability to thrive in dynamic environments.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Job Description & Requirements

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Primary Objective(s) of Position

• Responsible for managing customer service operations, handling requests for quotation (RFQ), procurement of all SEA freight related services, and overseeing regional SOC container management in alignment with specified requirements.

Duties & Responsibilities

Customer Services, RFQ, Tender, Trade, Sales Support

• Attend to all customers enquiries, disputes cases via email or phone calls
• Preparation, maintenance and review of proposals, procedures, tenders, and service agreements with customers
• Procuring freight with shipping lines, freight forwarders & all other vendors
• Source and negotiate for competitive price-structure
• MRG approval on S.E.A shipments routing to all SOC Network agencies
• Analysis of trade-lane & pricing

Inventory Management

• Track, update and analyze equipment turnaround time/idle time/repair time and implement/enforce measures for improvement
• Prepare container inventory report on daily basis
• Liaising with various parties on purchasing, disposing, leasing of containers
• Assessing container repair charges, collection, detention & demurrage
• Oversee Container seal and DG sticker management

Sea Shipment Coordination & Documentation Support

• Liaising with Customers, Vendors & Overseas partners
• Preparation of full set shipping documentation for all SEA freight shipments (eg. FCL, LCL, Breakbulk, RORO & Chartering) & local handling services services.
• Execution of documents via SAP system,
• Ensure accurate & timely execution of documentation, custom manifest and invoicing to related parties within KPI
• Maintain proper and efficient e-filing system of all documents for easy and systematic retrieval

Full set payment requisition

• Ensure accurate & timely execution of invoicing to related parties within KPI,
• Keeping track of all payment’s invoices, reconciling processed work by verifying entries and arrange for payment requisition accurately & timely within credit period.

Transportation arrangement

• Monitoring delivery & collection to meet the schedule for all services provided

Miscellaneous

• Keep track of all quotation/tariff as well for payment’s invoices, reconciling processed work by verifying entries accurately & timely
• Coordination with all vendor & warehouse operations for loading/unloading related arrangement (if any)
• Any ad hoc tasks as assigned from management

Person Specifications

• Possess at least a Diploma in logistics/supply chain management
• At least 2 years of relevant experience
• Customer service orientated
• Knowledge & experience in container maintenance & repair
• Familiarity in SAP Transport module
• Experience in dealing with NVOCC Sea Freight Process Flow, Breabulk, RORO & Chartering services.
• Good verbal and written communication skill will be advantage

About Us

We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX).

Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy.

Please visit https://sysintegra.com.au to find out more about us.

The Opportunity

Here is a good opportunity for a ServiceNow Business Analyst / System Analyst to join our Melbourne/Sydney team.

Requirements:

o Facilitate discussions with different teams, conduct workshops, design user stories
o Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow
o Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping
o Provide effort estimates for new investment requests
o Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers
o Work in Agile as well as Hybrid delivery models
o Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.

Are you a detail-oriented professional with a passion for streamlining processes and exceeding client expectations? Do you thrive in a fast-paced environment and possess strong leadership skills? If so, then this Operations Lead role at our dynamic insurance brokerage firm might be the perfect fit for you!

About Us

Bjak is an online car insurance broker with headquarters in Malaysia and branch offices in Thailand, Japan, and Taiwan. We are the largest insurance broker in Malaysia and Southeast Asia.

Bjak emphasizes the use of cutting-edge technology in Customer API, Data Analytics, Artificial Intelligence, and Blockchain to provide customers with efficient access to car insurance purchasing.

In Thailand, known as "Dsure," we offer not only car insurance services with 24 leading insurance companies for car insurance but also offer compulsory motor insurance and facilitate road tax services.

About the Role

As our Operations Lead, you will play a critical role in ensuring the smooth and efficient day-to-day functioning of our brokerage operations. You will be responsible for overseeing a team of professionals and implementing strategies to optimize workflows, enhance client service, and achieve our overall business goals.

Responsibilities:

• Lead and manage a team of operations professionals, providing coaching, mentorship, and performance evaluations.
• Develop and implement efficient processes for client onboarding, policy issuance, renewals, and claims administration.
• Ensure adherence to all regulatory requirements and company protocols.
• Analyze operational data to identify areas for improvement and implement changes to optimize workflows.
• Maintain strong relationships with insurance carriers and other partners.
• Oversee risk management initiatives and ensure the accuracy and completeness of client information.
• Develop and maintain clear communication channels between operations, sales, and customer service teams.
• Prepare reports on key performance indicators (KPIs) and present findings to senior management.
• Identify and implement new technologies to automate tasks and improve operational efficiency.
• Stay abreast of industry trends and best practices in insurance brokerage operations.

• Bachelor's degree in Business Administration, Finance, or a related field (preferred).
• Minimum of 5 years of experience in insurance brokerage operations or a similar environment.
• Proven leadership skills and the ability to motivate and develop a team.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and the ability to manage multiple priorities.
• Proficient in Google Suite and insurance brokerage software (a plus).
• Excellent written and verbal communication skills.
• A passion for exceeding client expectations and delivering exceptional service.

• Opportunity to work in a fast-paced and dynamic environment.
• Chance to make a real impact on the success of our company.
• Professional development opportunities.

If you are a highly motivated and results-oriented individual with a passion for insurance and operations, we encourage you to apply!