Total 21,404 analyst job vacancies in Malaysia

Responsibilities：

• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure)
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to to ensure compliance and regulatory requirements and industry standards

Requirements;

• Diploma/degree in computer studies
• 2 years of experience working in a security operations, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role
• Willing to work in rotational shift environment (including weekends and night shift).

THE ROLE

Ensure timely daily and monthly reporting on cash positions and movements. Enhance tracking and forecast of bank facilities monitoring and capture markets risk exposures.

Support in the analysis of working capital usage and forecast of future cash flows. Deck preparation for loan syndication and other ad-hoc financing projects.

Conduct analysis of the company's positions on exchanges and OTC markets, considering factors such as margin requirements. Identify and recommend areas to front office where positions can be optimized to reduce margin requirements via movement of positions or using instruments like EFS, liquidity swaps, etc.

Conduct analysis on treasury operations, identify trends, risks, and opportunities for improvement. Present findings to management and provide recommendations for enhancing treasury performance.

Collaborate with IT, middle office and finance team to enhance treasury systems, streamline trade operations, and automate manual processes. Identify opportunities for system improvements and implement technology solutions to increase efficiency and accuracy in trade and treasury operations.

REQUIREMENTS

Bachelor's degree in Finance, Economics or a related field

4-7 years of relevant working experience in a commodity trading environment will be advantageous

Proficient in financial software, data analysis- e.g. Power BI, Alteryx and Bloomberg

Competent in using presentation tools – Microsoft Excel and PowerPoint

Strong communication skills to effectively communicate risk assessments and recommendations to stakeholders.

Ateam player and is able to manage multiple priorities.

What you will do:

Data Analysis and Reporting:

• Collect, analyze, and interpret business data to provide actionable insights.
• Generate regular reports for management, highlighting key performance indicators and trends.

Dashboard Development:

• Design and develop interactive dashboards to visualize and communicate data effectively.
• Collaborate with cross-functional teams to identify key metrics for business performance.

Project Management:

• Assist in managing business intelligence projects from conception to implementation.
• Work closely with team members to ensure timely delivery of projects and initiatives.

Data Quality Assurance:

• Implement and enforce data quality standards to ensure accuracy and reliability of business intelligence outputs.
• Identify and resolve data discrepancies and anomalies.

Collaboration:

• Collaborate with internal stakeholders to understand business needs and provide insights for decision-making.
• Communicate findings and recommendations to different levels of management.

What you will need:

• Academic qualification: Diploma & equivalent
• Fresh graduates or less than 3 years of working experiences in business administration or relevant fields
• Competent in English (verbal & written) and Chinese (verbal)
• High level of integrity, meticulous and detail-orientated
• Strong ownership with ability to operate in a flexible, dynamic environment
• Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines
• Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace

Reporting to the Regional Business Controller APAC, the Finance Analyst is to support the Regional team on business controlling functions so that financial reporting, systems and procedures meet the organization's short and long-term business objectives and comply with accounting principles and Group standards. Activities may include financial analysis and planning, reporting, costs control, system update, budgeting and forecasting.

As the Regional Finance Analyst APAC, the position holder will be part of the Controlling regional team of Urgo Medical APAC based in Singapore, working closely with the APAC Business Controlling team, Finance regional team and local Controllers.

Essential Duties & Responsibilities

• Prepare and deliver accurate monthly financial closing reports, ensuring they comply with company policies and financial regulations
• Participates in the reconciliation between statutory and management accounts
• Support Business Controller in analysis of forecast, budget, actuals and other specific business dynamics in Asia Pacific
• Assist in optimizing consolidation processes and tools; ensures appropriate analytical accounting and reporting on a monthly basis, in line with Corporate policies
• Support Business controller for our healthcare business unit in APAC , providing robust support on financial and business controlling matters to ensure optimal financial performance and compliance
• Utilize SAP for financial reporting and maintain up-to-date pricing and data entries to support operational efficiency
• Assist in the consolidation of financial reporting and data across the APAC region
• Supports the regional team on any other key business topic
• Perform any other ad-hoc tasks as required.

Knowledge, Skills & Abilities

• Bachelor’s degree in finance or accountancy or related subjects
• Excellent analytical/ problem solving skills and critical thinking abilities
• Strong can-do attitude: Innovative and collaborative with a passion for quality and efficiency
• High proficiency in Excel and PowerPoint and ability to learn/leverage digital tools & financial modelling techniques
• Ability to take initiatives and work with ambiguity in an unstructured environment
• Excellent interpersonal and communication skills, both oral and written (in English)
• Knowledge in Power BI, SAP & Salesforce is preferred

Responsibilities:

• Minimum 7 years of experience in Command Control Communication C3 Project Cloud business Operations end to end support.
• Experience in automation/configuration management using Puppet, Chef, or Ansible, Amazon Web Services (AWS), and monitoring tools such as Nagios, Zabbix.
• Perform installation, configuration, test, maintain and administer on-premise VMware-based cloud infrastructure, using vRealize suite which includes - vRO, vRA, vROps, and vCloud Director
• Monitor Workflow and Process. Identified and escalated situations requiring urgent attention to the appropriate resource per the escalation procedure. Administrator ETL Tool.
• Participate in the management and monitoring of all cloud infrastructure, including weekend deployments of production and OS updates as needed.
• Provide effective communication of projects and tasks to the Operations team and stakeholders in other departments.
• Monitor and Maintained Compute & Storage Systems. Identified, categorized, and responded to Network, Security & Compute system events.
• Design cloud infrastructure, virtual private cloud, virtual private network (VPN), relational database services, auto- scaling, and computer resources to meet customer’s needs.
• Maintain an understanding of advanced cloud capabilities and IT and business needs, while identifying and processing cost and functional efficiency options for the customer’s collaborative decisions and actions.
• Develop and maintained the Advanced analytics prediction and simulation models. Creating dashboards in Tableau.

Mandatory Certification:

• AWS Cloud Practitioner
• ITIL® Foundation Certification - IT Service Management, Service Transition and Service Operation

BACKGROUND

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation. FUJIFILM Business Innovation Asia Pacific is the regional headquarters of the global company FUJIFILM Business Innovation, providing corporate support and shared services for the Asia Pacific region.

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs,
  and expenses actual result and outlook . Account for variance between actual result and budget with
  in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual
  budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd
  half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely
  & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all
  monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR
  development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly
  performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 2 - 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy , Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24030

What will you do?

• Advise on viability, feasibility, and impact of policy/business changes on systems.
• Elicit, analyses, and document business and information needs which can be supported by the proposed platform as user stories.
• Translate business requirements into technical requirements.
• Participates in product backlog creation, Product Backlog refinement, and sprint planning with Product Owner and Project Team.
• Works with Project Teams to resolve issues and ensure defects are rectified according to requirements specifications timely.

What are we looking for?

• At least three years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Graduates from Business School, Computer Science, Information Technology, and other Engineering discipline would be advantageous.
• Knowledge and experience in Salesforce, SaaS, CRM will be an added advantage.
• Knowledge and experience in AWS, APEX coding and DevOps will be an advantage.
• Strong analytical, conceptualisation and problem-solving skills will be an added advantage.
• Ability to thrive in a highly agile and iterative environment and translate business requirements into user journeys and technical requirements.
• Be efficient in the documentation of minutes for requirement studies and functional requirements specifications.
• Experience in applying Design Thinking principles from ideation to the completion of the project will be an advantage.
• Experience in developing prototypes using visual mock-ups, wireframe.
• Experience in defining the user interface and user experience of the product will be an advantage.
• Change management skills to facilitate the users to product adoption and new ways of working will be an advantage.
• Strong verbal and written communication skills in stakeholders’ engagement

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Opportunity

Due to exponential growth, we are looking for four new Actuarial Analysts to join our Change and Transformation team to support with the delivery of several transformation projects across our clients. This involves providing requirement analysis, modelling and testing of product calculations and other responsibilities.

This is a fantastic opportunity for those looking to develop their career and skills within Actuary, with continuing support from us to complete your examinations, as well as providing opportunities to progress to more senior positions.

Locations: Peterborough and Bristol, but other locations considered

You'll be:

• Interpreting actuarial and product information to ensure accuracy of calculations.
• Responsible for the analysis, identification and collation of static data required for calculations.
• Responsible for the specification of Expects Results (ERs), and test conditions to test calculations.
• Owning the resolution of issues and liaising with actuarial, IT developers, product experts, TCS BaNCS and clients to drive solution outcomes.
• Applying data analysis methods and techniques to investigate and validate complex calculation models.

You should apply if you are:

• Working towards IFoA qualification exams.
• Experienced working within the Life and Pensions sector.
• Able to analyse vast quantities of data under time constraints.
• Proficient in Microsoft Excel.
• Systematic, disciplines and analytical in your problem-solving approach.

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Develop your career through a wider global organisation of the TCS family

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• To be a partner to Commercial Group, providing support to them on revenue & financial related matters, including review of revenue contracts.
• Responsible for month end closing activities on revenue recognition.
• Responsible for driving and annual cost center budgeting process together with the Business Unit head and Finance Controller.
• Responsible for the financial analysis & review on Commercial Group cost center expenses.
• Provide financial related advice and support financial modelling for business initiatives and projects.
• Support Finance Head to lead change management on changes in corporate policies and procedures/or accounting standards.

QUALIFICATIONS

• Minimum 6 years' relevant experience
• Degree in accountancy or equivalent
• Possess excellent Microsoft Excel modelling skills, and proficient in Microsoft PowerPoint
• Working knowledge of SAP will be an advantage
• Proven ability to establish good working relationships with key decision makers, and able to work with staff at all levels
• Excellent time management, communication, presentation & organizational skills.
• Mature personality and able to work well in a fast-paced, results-oriented, collaborative environment
• Able to operate independently, as well as a good team player
• Possess good analytical and strong writing skills

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

Job Description:

1. Evaluate the overall credit worthiness of new dealers and conduct ongoing review of accounts to assess their ability to meet credit obligations periodically, and alert business in the event of any adverse conditions/news to minimise and circumvent loan loss scenarios
2. Write credit proposals in the loan origination process and make variations / recommendations
3. Work with relationship managers to support all credit related matters
4. Perform loan portfolio analysis, industry analysis and peer comparisons
5. Ensure compliance with credit policies rules and procedures
6. Any other ad-hoc duties assigned by supervisor

Job Requirement:

1. Academic qualification: Diploma & equivalent
2. Aspire to build a sales-oriented career
3. Strong analytical skills with good grasp of financial analysis
4. Ambitious, result-driven as well as passionate to provide excellence customer experience
5. Strong understanding of customer and market dynamics and requirements
6. Competent in English (verbal & written)
7. High level of integrity, meticulous and detail-orientated
8. Strong ownership with ability to operate in a flexible, dynamic environment
9. Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines
10. Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace

RESPONSIBILITIES:

• Provide Salesforce administrator support, focusing on the Lighting version.
• Act as a liaison between the business units and the application support team, collaborating closely with technical architects.
• Collaborate with the application support team and vendors to deliver timely support to users, addressing issues, queries and enhancements across the multiple countries.
• Engage with users and application support team to gather and analyse requirements, proposing solutions that align with business processes and meet functional needs.
• Ensure standardization across countries while continuously identifying ways to enhance system capabilities and functionalities.
• Lead automation and digitalization projects, working alongside users, the application support team, and vendors.
• Validate functionality with developers and facilitate user acceptance testing.
• Coordinates releases and provide post Go-Live support, including preparing training documentation and conducting training sessions.
• Stay informed about periodic application releases, advising both the application support team and business stakeholders on relevant enhancements and features.

REQUIREMENTS:

• Diploma or Bachelor's degree in Computer Science, Information Systems or a related field.
• 3-5 years of experience as a Business Analyst, preferably within the financial services industry.
• Previous experience as a Salesforce system administration is highly advantageous.
• Familiarity with project lifecycle methodologies.
• Demonstrated willingness to learn and adapt to new features and updates within Salesforce.
• Exceptional interpersonal skills with ability to effectively manage stakeholders.
• Strong analytical and problem-solving skills.
• Self-driven with positive attitude and a collaborative approach to teamwork.
• Ability to work independently with minimal supervision.
• Excellent time management skills, capable of efficiently prioritizing tasks to meet deadlines.
• Clear and concise written and verbal communication skills.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As an AML Analyst you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

The candidate will be assigned to the AMLCDD team which focuses on ensuring that Customer Due Diligence, KYC and Transaction monitoring for the retail business clients are carried out in a timely and accurate manner, within the policies as established by the regulatory bodies and internal guideline.

The Role Responsibility:

• Anlaysing new and existing customer’s profiles and transactions in accordance with relevant sanctions, anti-money laundering and countering the financing of terrorism regulations and requirements
• Engage clients to facilitate the collections of relevant documents/information in accordance with in-house procedures and local regulations
• Providing relevant sanctions/money laundering (ML)/ terrorism financing (TF) risk assessments of client profiles and transactions, and identification of red flags and submission of Internal Suspicious Reports (STRs)
• Review of Desktop Operating Instructions on a periodic basis
• Perform transaction monitoring alerts trend analysis and fine-tuning of transaction monitoring thresholds
• Tracking of activities progress through MIS update and reporting
• Exiting and closure of customer banking relationships
• Working closely with Financial Crime Compliance Team/Tech/Vendor etc on new system configurations and testing (where required) to ensure smooth implementation.
• Maintain an open channel of communication with other stakeholders particularly Financial Crime Compliance Team, product/ process, risk and operations teams to address any issues.
• Support AMLCDD Lead in managing the team, vendors, operational planning and monthly report to management
• Handle other ad-hoc duties as assigned by AMLCDD Lead and Management

Compliance

• Ensure compliance with the standards and regulatory requirements, including those pertaining to Money Laundering, Sanctions Compliance and KYC.
• Participate in and/or support the Bank's effort in combating money-laundering activities.

Key Stakeholders

• Head of Core Operations
• Functional Partners including Risk, Compliance, HR, Legal, Audit, Product team etc.
• Relevant outsourcing teams

Role Specific Technical Competencies:

Skill & Target proficiency level

• KYC Analytical skills - Core
• Transaction Monitoring Analytical skills - Advanced
• Name Screening Risk Assessment - Core

Our Ideal Candidate:

• 2 years of AML/CDD/Transaction Monitoring experience in financial services.
• Robust written and verbal communication skills.
• Strong stakeholder management skills.
• Independent self-starter with a strong positive mindset and self-motivation ability.
• Excellent knowledge of MS Office - Microsoft PowerPoint, Word, and Excel a must.

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants.

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

Responsibilities:

• Provide initial investment review and screening of prospective investment opportunities
• Building and maintaining detailed financial and valuation models
• Creating presentations for investment proposals and other purposes
• Delivering first class analysis, insight and research on potential investment opportunities
• Coordinating and conducting due diligence on prospective investment opportunities
• Monitoring existing portfolio companies
• Supporting senior colleagues as required

Qualifications and Experience:

• Ideally completed a degree in a technical discipline with an outstanding academic record
• Strong education background
• A minimum of 6 years’ experience in an analytical role
• Strong candidates from other disciplines with real interest in energy and energy transition
• Strong quantitative, analytical skills, excel and power point capabilities
• Experience in industry due-diligence and financial modelling
• Participation in investment banking training program is an advantage
• Understanding of global energy markets preferred

Personal Characteristics:

• Strong technical and analytical skills
• Great attention to detail
• Able to work under pressure, meet deadlines and multi-task in a fast-paced environment
• Highly motivated and able to flourish in a high-commitment environment - we are looking for a self-starter with an entrepreneurial spirit
• Humility: Humble, down-to-earth and eager to learn
• Enthusiastic and willing to contribute wherever it is needed
• Results oriented, disciplined, able to synthesize detailed information
• Team player, with an open non-political style and a high level of personal integrity
• First-class communicator

The position requires at least 3-5 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Job Summary:

We are seeking a dynamic and experienced Business Functional Consultant to join our team. The ideal candidate will possess a robust background in business analysis, requirements gathering, and client-facing roles. This role requires conducting detailed stakeholder workshops to define business needs and develop optimized processes. A successful candidate will demonstrate proficiency in bridging the gap between business needs and technical solutions, ensuring smooth coordination between diverse teams and managing deliverables efficiently.

Key Responsibilities:-

- Facilitate workshops with business users and stakeholders to extract detailed business requirements and understand current processes.

- Design and articulate future process flows, ensuring alignment with business objectives and technological capabilities.

- Develop comprehensive business requirement documents, functional specifications, test plans, and test cases.

- Lead User Acceptance Testing (UAT) and provide training and support to end-users.

- Maintain continuous communication with both onshore and offshore teams, coordinating resources, timelines, and project deliverables.

- Resolve conflicts and misunderstandings related to project documentation and requirements.

- Collaborate with technical teams to plan project resources and timelines effectively.

- Assist in the configuration and understanding of systems such as MS Dynamics CRM and GIS technology.

Required Skills and Qualifications:-

- Proven experience in business analysis and requirements documentation including FRD, BRD, and process flows.

- Strong knowledge of testing and training methodologies.

- Familiarity with MS Dynamics CRM, GIS technology, and MS Dynamics Power Platform configuration is advantageous.

- Exceptional communication skills in English, both written and verbal.

- Demonstrated ability to manage client relationships and work confidently with customers.

- A proactive approach to continuous learning and skill development.

- Ability to manage and coordinate across onshore, offshore, and external teams effectively.

Preferred Skills:-

- Experience with CRM Field Service.

- Advanced problem-solving and negotiation skills.

- Strong project management capabilities.

Education:-

- Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.