Total 558 workforce administration job vacancies in Administrative / Clerical category in Malaysia

Duties include but are not limited to :

• Accepts and supports the guiding principles of this medical center.
• Performs assigned duties in a manner that promotes quality health care, outstanding customer service and the maintenance of an environment committed to serving the veteran.
• Actively supports the team concept and functions as a team player.
• Contributes to team initiatives and continuously strives to improve the effectiveness of all teams in the Service.
• Serves as a resource person for MAS staff requesting tuition, authorized absence for continuing education and travel arrangements.
• Coordinates the travel and hotel arrangements for MAS staff to attend conferences, meetings and training outside the Medical Center.
• Maintains and time and attendance records for the MAS employees and provides advice and guidance to employees seeking informationon preparation of specific types of requests, i.e., LWOP, FMLA, advanced leave, etc. Maintains tracking for FMLA, LWOP and extended leave for MAS.
• Schedules appointments and meetings, maintains the Service Chief's calendar and, reserves conference rooms, attends to special needs of the Chief, MAS based upon personal knowledge of previous commitments and workload.

Work Schedule: Monday - Friday 7:30-4pm
Virtual: This is not a virtual position.
Position Description/PD#: Secretary/PD019180
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $44,777 Per Year (GS 6)

Major duties include but are not limited to:

• Oversees administrative office functions such as human resources, time keeping, succession planning, travel, supplies, and office budget, as necessary to manage the mission.
• Functions in myriad roles by contacting and engaging with various administrative program officials within Headquarters and in the field to manage, coordinate, and complete various assignments or projects that involve or are initiated by these officials.
• Facilitates production of annual OHE operational plans and budgets.
• Completes all steps required within an event management process, including facilitating selection of the event time, developing a formal agenda, managing any required contracts and all logistical items, disseminating information to attendees, and ensuring smooth execution of the event.
• Ensures that all policies and issues within the OHE have been fully coordinated, vetted, and staffed. Advises the Executive Director on implications, key issues, relationships to interested groups, both internal and external to VA and recommends courses of action.
• Reviews and manages internal controls for consistency with impacts to the program office, Department, VHA and stakeholders
• Employs project management tools and techniques to define and document key program actions, priorities, timelines, and milestones. Keeps informed on matters and developments of special interest and maintains knowledge of plans, policies, procedures, studies, and projects in process and under consideration in the office.
• Identifies internal and external dependencies and constraints impacting effective program execution.

Work Schedule: Monday - Friday, 8am - 4:30pm
Compressed/Flexible: May be available.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD15854-O
Relocation/Recruitment Incentives: Not authorized.
Financial Disclosure Report: Not required

Starting at $116,393 Per Year (GS 14)

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

The primary purposes of the position are to: a) provide administrative oversight to support the process of in processing and onboarding health professions trainees and b) facilitate and monitor VAPHS service line compliance with the Educational Activity Records (EARs) verification tracking tool.

Major duties of this position are:

• Serves as the VAPHS designated point of contact for Health Professions trainees (HPTs), affiliate program coordinators, service line admin staff, and Human Resources staff for the graduate medical education (GME) and undergraduate medical education (UME) trainee programs.
• Supports HPTs and affiliate program directors on questions related to onboarding; troubleshoots issues that arise during HPT onboarding; provides advisory services to medical center staff on requirements and processes of without compensation (WOC) health profession trainee appointments.
• Obtains and processes packets from affiliate.
• Obtains a Trainee Qualifications and Credentials Verification Letter (TQCVL) from the affiliate for all HPTs.
• Stores and maintains files on current and past trainees to comply with VHA and OAA guidelines and requirements regarding record management.
• Uses database software and spreadsheets to enter, revise, sort, retrieve, and track data.
• Ensures accurate and complete monitoring of educational activity records tracking required for administration of disbursement agreement procedures between VAPHS and its affiliated GME and GDE programs.
• Obtains annual roster of trainees from affiliate programs and enters trainees into EARs tracking tool databas

Work Schedule: Monday through Friday from 8:00am to 4:30pm
Recruitment & Relocation Incentives: Not authorized

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Financial Disclosure Report: Not Required

Starting at $59,015 Per Year (GS 9)

This is a bargaining unit position.

The selected candidate will serve on a Term appointment that is time limited for at least one year but not to exceed four years. This type of appointment is not permanent one, so they do not give the employee competitive/permanent status.

Areas of Consideration:

• 1st Area of Consideration: Permanent employees of the Edith Nourse Rogers Memorial (ENRM) Veterans' Hospital
• 2nd Area of Consideration: Permanent VHA employees
• 3rd Area of Consideration: All other Status eligibles indicated in the Job Announcement

Starting at $47,270 Per Year (GS 6)

Duties include, but are not limited to:

• Main Credit card holder w/ $10k budget; This includes all purchase orders to support hospital operations in Emergency cases.
• Responsible for ensuring all supplies and equipment are provided for the service to operate effectively. Supplies include administrative office supplies, professional supplies for Architectural and Engineering professional services, and specialized supplies for programs such as interior design, environmental management, environment of care, and other similar unique programs within the Engineering Service.
• Serves as the primary timekeeper for the Engineering Service and other smaller services that need administrative support and timekeeping backup.
• Responsible to use the Microsoft software platform to run macros, queries and other advanced software applications to update key information for the service.
• Create Pivot Tables, Graphs and Reports in Excel to analyze data.
• Use Visio to standardize processes and procedures for systematic work. Systems include: Vista Work Order System, Vista Equipment Management System, Vista FileMan data retrieval system, Sharepoint/Teams management, Microsoft Office Suite (including Visio, Notebook), Invoice Payment Processing System (IPPS).

Work Schedule: Monday - Friday 7:00am - 3:30pm
Compressed/Flexible: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Support Assistant/PD140330
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $48,676 Per Year (GS 7)

• Directs all administrative activities of the Service including budget and financial management, human resource management, strategic planning, program management and evaluation.
• Collaborates closely with other nursing services, clinical services, executive leadership, and support services.
• Plans and directs the administrative and technical aspects of personnel management.
• Serves as a Process Improvement expert and resource to the service and Health Care System to improve operations and facility resource stewardship.
• Applies the process of discovery that involves the diagnosis of a problem or issue, identification and gathering of relevant information, formulation and evaluation of alternative solutions or courses of action, and selection or recommendation of the preferred solution or course of action.
• Serves as the Contracting Officer Representative for the Service
• Conducts and directs special studies and analyses of complex problems in relation to staffing requirements, space, equipment utilization, organizational alignment, and other areas of concern both within the service and Health Care System wide.
• Formulates policies and operating procedures, ensuring compliance with VA regulations, statutes and the standards and requirements of various internal and external review bodies.
• Analyzes and evaluates the effectiveness of existing programs in meeting established program goals and objectives.
• Monitors expenditures and proposes reallocation of funds based on shifting program needs.
• Manages service and equipment related contracts.
• Identifies need for and recommends major equipment acquisition and replacement.
• Maintains a constant surveillance of service compliance with standards of the Joint Commission on Accreditation and Healthcare Organizations and other accrediting and regulatory agencies.
• Ensures compliance with all applicable accrediting organizational standards.
• Develops procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule:
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer-Nursing, Patient Care Services/PD02909-O and PD02908-O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $102,489 Per Year (GS 11-12)

Duties of the File Clerk include, but are not limited to the following:

• Performs duties related to the receipt, intake, indexing, scanning and/or importing of medical and administrative information.
• Maintain a daily productivity log of scanning, importing and indexing activities.
• Arrange records for storage/reference, schedule disposition, and retrieval.
• Independently performs work in conformance with all directives, regulations and policies.
• Ability to demonstrate knowledge and skills necessary to provide excellent customer service.
• Communicates with all levels of medical center personnel regarding access to patient information.
• Maintains the security and confidentiality of medical information

Work Schedule: Monday - Friday, 8:00 am - 4:30pm
Compressed/Flexible: Not Available
Telework: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: File Clerk (OA)/PD08291A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $34,584 Per Year (GS 4)

As a Secretary, you will:

• Provide administrative support and general assistance to the Associate Nurse Executive (ANE), Ambulatory Care as well as subordinate managers, and supervisors and facilitates the transfer of information required for effective management of the Outpatient Tower.
• Review and analyze incoming staff actions, correspondence, and other actions generated internally and externally.
• Research and obtain background information for required actions through the use of automated databases, historical files, and review of previous or current studies/projects on related topics.
• Assist with schedules and responds to administrative problems brought to the Supervisor's attention by members of the staff, management officials inside and outside of the organization or the agency.
• Processes correspondence, memoranda, letters and reports where certain procedural authorization is allowed.
• Under the direction of the ANE, Ambulatory Care, executes the establishment of priorities for programs and projects in compliance with program/project objectives.
• Serve as timekeeper for staff reporting to the ANE, Ambulatory Care and as back-up timekeeper for sections reporting to the Office of the Associate Director, Patient Care Services.

Work Schedule: Monday - Friday, 7:30am - 4:00pm (Subject to change based om the needs of the Agency)
Virtual: This is not a virtual position.
Position Description/PD#: Secretary/PD007164
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $37,696 Per Year (GS 5)

This position is located at the Mishawaka, Indiana VA Medical Center. The incumbent acts as the COD secretary, making recommendations on sensitive information which could impact patient care if not dealt with tactfully and with discretion. Such duties require, in addition to a good knowledge of the organization and its programs at both the field, VISN and Central Office level, knowledge of the COD's views, policies, opinions, administrative practices and the mission/vision/values of the medical center, as well as the various aspects of the medical center programs and functions, both administrative and clinical, and is able to relieve the COD of many routines, administrative functions.

Receives all telephone calls and visitors for the COD, which includes contacts with high-ranking VA officials, congressional representatives, state and local officials, representatives from affiliated universities, representatives from various service organizations, officials of other federal agencies, and news media, as well as medical center staff. Based on the nature of the calls or business of the visitors, decides which can be answered personally, and which requires the COD's attention or can be referred to other services/staff. This requires tact and courtesy to foster good public relations. Follow-up contacts on these referrals are made to ensure that the matter has been expeditiously and satisfactorily resolved. Prepares reports of contact of important calls taken personally.

Receives and reviews incoming correspondence and publications, including VHA directives, letters, telefaxes, electronic mail messages, congressional inquiries, constituent inquiries, controlled correspondence, etc., to determine the routing/distribution of copies, and establish correspondence control for follow-up purposes, if indicated. Routes mail and/or provides copies to the appropriate service/ICC, through channels, retaining for information copies of pertinent subjects and referring correspondence requiring special attention. Provides previous correspondence and background information if needed. Composes replies for the COD's signature on matters not requiring their personal attention or upon request of the COD. Determines action offices and establishes due dates upon receipt of controlled correspondence from VA Central Office and the Network Office. Provides technical advice on format and reviews completed correspondence for grammar and content, etc.

Reviews outgoing correspondence and reports for the COD's signature for grammar, format, accuracy, attachments, and compliance with the COD's point of view, returning that which does not conform or is incorrect. Prepares mail signed by the COD for distribution via regular or overnight mail, electronic mail, or fax.

Keeps abreast of the many internal procedures and reports established to assist the COD in carrying out their responsibilities. Also, information is often obtained for the COD from sources which are not well known, and which may be available in very few places, i.e., history files, past experiences, reports, etc.

Maintains COD's calendar, making appointments and arranging meetings and conferences without specific prior approval based on own knowledge of COD's schedule, and ensures all commitments are met. Obtains and assembles background information needed for the COD's meetings with the staff, as well as with VA officials at other facilities and VISN office, Veterans Service Organizations, and others.

Makes arrangements for travel for the COD to attend meetings, conferences, and educational details; secures lodging when necessary, and assumes other related travel matters, such as directions and maps as needed. Makes lodging reservations for visiting officials as needed, as well as directions for travel to the medical center.

The secretary serves as liaison between the COD and members of the staff and other offices. Based on the COD's views and administrative policies, uses own judgment in bringing those matters discussed to the COD's attention after obtaining all background data possible about the circumstances. In the capacity of liaison and using knowledge of precedents set in past situations, the secretary can inform staff members of the COD's views and wishes on current issues.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 8:00 - 4:30. Schedule subject to change based on the needs of the Agency.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary/PD919570 and PD91957-0
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $42,022 Per Year (GS 6-7)

Tennessee Valley Healthcare System (TVHS) is one of the largest integrated health care systems in the Department of Veterans Affairs and includes facilities in Murfreesboro and Nashville. 20 Community-Based Outpatient Clinics are located in Kentucky and Tennessee. Nashville offers affordable living with picturesque seasons and an abundance of recreational and entertainment activities. Nashville, better known as "Music City USA," is the capital of Tennessee and home of the Tennessee Titans NFL and Nashville Predators NHL teams. Tennessee has NO STATE TAXES!!!

Major duties and responsibilities will include, but are not limited to:

• Provide general office support for Section Chiefs and clinical staff.
• Compose and edit correspondence.
• Track equipment, supplies, and services.
• Answer questions concerning policies and procedures related to office support services.
• Handle patient complaints and concerns.
• Serve as the Training Management System (TMS) coordinator for assigned sections.
• Gather and compile data for reporting purposes.
• Collect work and attendance time from fellow and resident providers to analyze, interpret and complete reports for payment.
• Collect patient bills to charge for services rendered.
• Monitor and control business papers, correspondence, and records.
• Receive, assign, and monitor externally and internally generated correspondence and inquiries.
• Follow up to ensure observance of deadlines, and coordination of internal comments and clearance.
• Plan and establish office control systems.
• Perform administrative work supporting the following areas human resources, budget, procurement, purchasing, management analysis, operating program analysis, timekeeping and part-time physician audits, etc.
• Answer phone calls, schedule appointments, organize meetings and conferences as needed.
• Receive visitors and phone calls from people at all levels and determine the nature of the visit or call and handle appropriately.
• Perform work in support of purchasing and/or procurement of services, products, supplies, and/or equipment.
• Performs other duties as assigned.

Work Schedule: Monday-Friday, 8:00AM - 4:30PM
Telework: Authorized at the discretion of the Supervisor
Virtual: This is not a virtual position.
Position Description Title/PD#: Administrative Support Assistant (OA)/PD04933A

Physical Requirements: Work is generally sedentary. Typically, employees sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small pieces of equipment and supplies, or driving an automobile. No special physical demands are required to perform the work.

Starting at $42,022 Per Year (GS 6)

Major Duties:

• Supervises the Support Services Division, Finance Section, with overall responsibility for an effective and efficient operation.
• Administers a fiscal program that includes payments for general operating expenditures and benefit programs.
• Serves as technical expert on fiscal and accounting activities, providing advice and assistance to RO Leadership on all financial matters.
• Formulates, presents, and executes the station's budget.
• Provides briefings and advise to RO Leadership, including Division Chiefs, on the availability of funds.
• Maintains an integrated computerized accounting system using the principles of double entry, self-balancing set of books.
• Establishes and monitors internal controls to assure that public funds are handled in accordance with applicable laws.
• Analyzes financial records and controls to determine the degree of financial efficiency, economy, and effectiveness of the program.
• Conducts studies and reviews to evaluate functions and work processes using qualitative and quantitative analysis.
• Manages a variety of fiscal activities through subordinate employees in support ofoperational activities.
• Determines training needs of staff. Advises, counsels, and instructs subordinate employees on work and administrative matters. Interviews and selects candidates for vacant positions.
• May assume the full responsibility of the SSD Chief in the absence of the Chief.

Work Schedule: 8:00a.m. - 4:30p.m.
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: 39960A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Required

Starting at $106,858 Per Year (GS 13)

The Clinical Contact Center (CCC) Administrative Officer (AO) is dedicated to overall CCC program management. Functions of the Administrative Officer include planning, staffing, directing, budgeting, ensuring the development and tracking of outcomes, ensuring evaluation, and tracking of the program. Resource management responsibilities include assuring appropriate resources are designated for the support of CCC. These resources include appropriate space, time, equipment for the daily use of CCC staff. The AO provides administrative support to the Chief/Assistant Chief, CCC.

Major Duties include but are not limited to:

• Reviews and audits procedures and practices to ensure compliance with contract and applicable law.
• Serves as the CCC equipment Contracting Officer's Representative (COR) for managing requests, reviewing utilization and needs with thorough justification.
• Maintains and manages CCC SOPs, memorandums and policies, ensuring documents are reviewed timely, updated appropriate and uploaded for accessibility.
• Maintains budget control records and assures that funds are used in accordance with the operating budget.
• Assists the Chief, CCC in implementing strategic plans and identified goals of the CCC.
• Participate in various medical center and/or VISN committees as representing the Clinical Contact Center.
• Serve as the Emergency Management Coordinator for the CCC. The incumbent will serve as the Live Process Administrator.
• Assists in developing recommendations and solutions for process/program improvement, and compliance with established standards and reports.
• Ensures the timely and accurate submission of various recurring and non-recurring reports.
• Leads CCC process improvement initiatives.
• Coordinates administrative support activities: approving meeting Minutes and Agendas, approving EPAS requests, timecard approver/certifier and other duties as they arise.
• Serves as the primary patient advocate representative for CCC.
• Analyze program performance data to identify qualitative and quantitative impacts on the service, utilizing analytic sources such as VHA Support Service Center (VSSC), Strategic Analytics for Improvement and Learning (SAIL), SHEP scores, Decision Support System (DSS), Pyramid Analytics, and the SCI/D Package in VISTA.
• Prepares recurring and non-recurring statistical reports for presentation to CCC Chiefs.
• Conducts management studies to collect data on patient demand, workload trends, access, and contact center metrics.
• Evaluates programs on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Prepares program status reports for review at all levels.
• Conducts special projects or studies and provides recommendations of administrative programs and issues.
• Provides staff support to ensure effective reporting, evaluation, and requirements associated with the Accreditation of the organization.
• Maintains budget control records and assures that funds are used in accordance with the operating budget.
• Performs other related duties as assigned.

Preferred Characteristics:

• Administrative Officer experience (preferably within the last three years)
• Experience developing budget estimates and justifications to meet requirements
• Experience utilizing a variety of electronic systems (such as Microsoft Office Suite, Concur Travel System, etc.).
• Project management experience

Work Schedule: Monday through Friday; 8:00 AM - 4:30 PM EST (subject to change based on agency needs)
Virtual: This is not a virtual position.
Telework: Yes, Ad-hoc telework available
Position Description/PD#: Administrative Officer/PD99746S
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
PCS Appraised Value Offer (AVO): Not authorized
Financial Disclosure Report: Not required

Starting at $60,314 Per Year (GS 9)

The primary role of this position is to provide analysis, and resolution of a wide variety of complex management problems encompassing administrative and professional aspects for planning, execution and administration of health care services for the service line.

As a part of the Directorate's management team, the incumbent has administrative decision making authority, responsibility and accountability on issues affecting the clinical services. The incumbent collaborates with operations and program managers to ensure integrated goals and priorities for the clinical service are met. The incumbent is knowledgeable of overall DHA, VHA, BUMED/DOD, VISN, NMRTC and Medical Center goals, missions and priorities to assure a positive impact on all programs and resources. May be designated as a Approving Official or Alt Approval Official. The incumbent shares with the Directorate leadership the responsibility for the successful performance of the following functional areas, specifically with regard to customer satisfaction, quality of services provided and efficiency of service delivery:

Patient Safety: Over 36,000 patient encounters per year (FY 2022)
Operating Room Budget/Financial Performance: $7,280,000 Annual FCP budget. (FY2021)
Clinical Budget/Financial Performance: $1,300,000 Annual FCP budget. (FY2022)Annual Contracts and Lease Executed: $1,750,000 (FY2022)
Total Inventory Oversight: $7,200,000
Resources: FTEE in the service 56; Supervisory responsibility for 10 FTEE
Operational Planning & Execution
Access/Patient Flow: Over 9 Clinic Stop Codes per year {FY 2022)
Quality & Performance (NSO, VASQIP, Stop Light Report, SAIL)

Duties and responsibilities of position include, but not limited to the following:

Personnel Administration & Business Management Work (50%)

• Responsible for providing the Director of Surgical Services, with full information and specific recommendations concerning all administrative aspects required in sound and proper management concepts and determinations.
• Assists the Director of Surgical Services with the development of new policies, systems planning, monitoring and evaluation of systems, and development and implementation of the quality improvement plan.
• Provides administrative and technical support in the areas of fiscal planning, marketing, organizational development, customer satisfaction, resource management, safety planning and implementing all professional and administrative activities.
• Ensures the business plan contains specific; short term, and long term metrics and milestones that enable progress to be tracked measured.
• Provides advice to management and program personnel on budgetary and finance issues. As top advisor to management, provides budget management for major, unstable programs.
• Perform in depth analysis of stable work processes or service delivery practices to identify reasonable and efficient quality measurements tailored to the activity. Investigate and analyze adverse quality trends or conditions and· initiates corrective action

Budgeting, Financial and Resource Management Work (25%)

• Assists in the formulation and execution of the budgetary plans for the service which requires an accurate perception of immediate and long-range needs of the product line.
• Manages procurement and contracting for the department.

Administrative Management/Performance Management (25%)

• Serves as administrative resource to other health professionals within the Directorate of Surgical Services.
• Assists with Joint Commission mandated activities, including identifying important aspects of care, developing indicators which reflect current knowledge and clinical experience, establishing thresholds for evaluation, participating in the review process, evaluating and analyzing data, identifying opportunities to improve care, and initiating actions when problems arise.
• Provides administrative support to ensure customer satisfaction through education of staff and through researching and reviewing controlled correspondence for the Clinical Director such as patient complaints or congressional inquiries.
• Provides all reporting, evaluation, and requirements for the Clinical Directorate of Surgery associated with the accreditation of the organization.
• Coordinates special studies (including reports of survey) and review the technical and professional aspects of existing activities, which present problems of special concern.
• Assists in the strategic planning process and provide expert assistance in goal development, program planning, achievement, and evaluation.
• Responsible for assuring that adequate documentation of meetings is maintained.

Work Schedule: Monday-Friday, (7:30 am-4:00 pm)
Telework: Yes- no more than 1-2 days per week
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer - Business Manager/PD081540
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $92,279 Per Year (GS 12)

The primary role of this position is to provide analysis, and resolution of a wide variety of complex management problems encompassing administrative and professional aspects for planning, execution and administration of health care services for the service line.

As a part of the Directorate's management team, the incumbent has administrative decision making authority, responsibility and accountability on issues affecting the clinical services. The incumbent collaborates with operations and program managers to ensure integrated goals and priorities for the clinical service are met. The incumbent is knowledgeable of overall DHA, VHA, BUMED/DOD, VISN, NMRTC and Medical Center goals, missions and priorities to assure a positive impact on all programs and resources. May be designated as a Approving Official or Alt Approval Official. The incumbent shares with the Directorate leadership the responsibility for the successful performance of the following functional areas, specifically with regard to customer satisfaction, quality of services provided and efficiency of service delivery:

Patient Safety: Over 36,000 patient encounters per year (FY 2022)
Operating Room Budget/Financial Performance: $7,280,000 Annual FCP budget. (FY2021)
Clinical Budget/Financial Performance: $1,300,000 Annual FCP budget. (FY2022)
Annual Contracts and Lease Executed: $1,750,000 (FY2022)
Total Inventory Oversight: $7,200,000
Resources: FTEE in the service 56; Supervisory responsibility for 10 FTEE
Operational Planning & Execution
Access/Patient Flow: Over 9 Clinic Stop Codes per year {FY 2022)
Quality & Performance (NSO, VASQIP, Stop Light Report, SAIL)

Duties and responsibilities of position include, but not limited to the following:

Personnel Administration & Business Management Work (50%)

• Responsible for providing the Director of Surgical Services, with full information and specific recommendations concerning all administrative aspects required in sound and proper management concepts and determinations.
• Assists the Director of Surgical Services with the development of new policies, systems planning, monitoring and evaluation of systems, and development and implementation of the quality improvement plan.
• Provides administrative and technical support in the areas of fiscal planning, marketing, organizational development, customer satisfaction, resource management, safety planning and implementing all professional and administrative activities.
• Ensures the business plan contains specific; short term, and long term metrics and milestones that enable progress to be tracked measured.
• Provides advice to management and program personnel on budgetary and finance issues. As top advisor to management, provides budget management for major, unstable programs.
• Perform in depth analysis of stable work processes or service delivery practices to identify reasonable and efficient quality measurements tailored to the activity. Investigate and analyze adverse quality trends or conditions and· initiates corrective action

Budgeting, Financial and Resource Management Work (25%)

• Assists in the formulation and execution of the budgetary plans for the service which requires an accurate perception of immediate and long-range needs of the product line.
• Manages procurement and contracting for the department.

Administrative Management/Performance Management (25%)

• Serves as administrative resource to other health professionals within the Directorate of Surgical Services.
• Assists with Joint Commission mandated activities, including identifying important aspects of care, developing indicators which reflect current knowledge and clinical experience, establishing thresholds for evaluation, participating in the review process, evaluating and analyzing data, identifying opportunities to improve care, and initiating actions when problems arise.
• Provides administrative support to ensure customer satisfaction through education of staff and through researching and reviewing controlled correspondence for the Clinical Director such as patient complaints or congressional inquiries.
• Provides all reporting, evaluation, and requirements for the Clinical Directorate of Surgery associated with the accreditation of the organization.
• Coordinates special studies (including reports of survey) and review the technical and professional aspects of existing activities, which present problems of special concern.
• Assists in the strategic planning process and provide expert assistance in goal development, program planning, achievement, and evaluation.
• Responsible for assuring that adequate documentation of meetings is maintained.

Work Schedule: Monday-Friday, (7:30 am-4:00 pm)
Telework: Yes - no more than 1-2 days per week
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer - Business Manager/PD081540
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $92,279 Per Year (GS 12)

Major Duties to include but not limited to the following:

Performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information.

Assists with the control of all information arriving and leaving the file room.

Indexes each scanned document into a Structured Query Language (SOL) database which is accessed via CPRS (Computerized Patient Record System) and Graphical User Interface (GUI) tools; then connects each scanned document into the correct patient's CPRS record, to the appropriate Text Integration Utilities (TIU) document, assigns the appropriate document naming convention when applicable, creates a new note, and electronically signs the note created.

Sorts loose health record documents received daily, scans and indexes materials accordingly on a timely basis and within established guidelines.

Analyzes and researches numerous and varied medical and administrative reports received from non-VA health care facilities when making a determination as to how these documents are to be indexed.

Maintains a daily productivity spreadsheet of scanning and indexing activities.

Maintains a tracking system to follow up on missing, incomplete or unauthenticated documents to assure timely scanning.

Performs other related duties and special projects as assigned by CHIMS, direct supervisor or designee.

Work Schedule: 8:00am - 4:30pm, Monday - Friday
Telework: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: File Clerk (OA)/PD019030
Financial Disclosure Report: Not required

Starting at $34,309 Per Year (GS 4)