Total 1,674 Manager technical support engineer job vacancies in Information Technology category in Malaysia

Job responsibilities:

• Understand the business scenarios of large and medium-sized enterprises, cooperate with the IT, application architecture of the enterprise, sort out and analyze the existing IT architecture of the customers, and promote the landing, implementation and delivery of the design solutions provided by the pre-sales architects;
• Based on the customer's business requirements and HUAWEI CLOUD technical architecture,develop service solutions that meet customer requirements;
• Have some experience in P2V/V2V migration, assess the migration of customers' existing application systems and data to HUAWEI CLOUD. Design and implement migration solutions, manage and provide technical support for the entire migration process.
• Regularly communicate with key customers (on-site or remotely) to ensure the healthy and stable running of cloud services and improve customer experience.

Job requirements (at least three of the following skills):

• Degree in Electronic information engineering, communication engineering, computer science and technology, network engineering, electrical engineering and automation information engineering, information science and technology, software engineering, photoelectric information engineering electrical information engineering, computer software or other related majors.
• Familiar with mainstream database or middleware, understand the principle of database, and have experience in maintenance, migration or backup for one of the mainstream databases (such as Oracle, mysql or SQL server).
• Be familiar with virtualization architectures such as OpenStack and mainstream public cloud services. Be able to clearly describe their working principles and basic architecture logic. Have a certain understanding of the differences between cloud services of different brands;
• Have experience in operation and maintenance of IT infrastructure (including server, storage, database, network, middleware, mainstream file system); Experience in enterprise-level application architecture design or cloud service integration implementation is preferred;
• Familiar with python or other language, able to use the shell script;
• Have general knowledge of the test process. Be able to use the Jmeter or loadrunner. Be able to compile test scripts based on the application scenarios provided by the customer
• Familiar with common operating systems (Linux/Windows), network-related knowledge (DNS/BGP/VPN/ELB/IP), software development, Internet after-sales service, or O&M experience is preferred.
• Have excellent documentation capabilities and be able to compile technical documents proficiently. Good communication, coordination and resource integration skills;
• Have a background in any industry and have experience in cloud computing delivery, design, migration, and service.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

What you need to know about the role:

As a Technical Account Manager, you own advancing the technical relationship with your customers by providing proactive health engagement, revenue protection, and always advocating for their needs.

Meet our team:

At PayPal, the Technical Account Management team delivers great technical experiences for our customers, merchants, and partners. Our customer-centric team brings creative and technical skills together to achieve outcomes for our customers across the globe.

We drive results with a diverse, global team who are dedicated to championing PayPal's core values of inclusion and innovation to empower all employees to learn and grow. We help each other through active collaboration, mentorship programs and global initiatives.

Your way to impact:

You’ll join our Global Merchant Services team in Sydney, Australia, and work alongside peers in Technical Account Management, Customer Success, Sales, and Enterprise Integrations. As the key technical adviser for your merchants, you’ll build strong relationships with stakeholders across multiple levels of their business. You’ll also collaborate with global SRE (Site Reliability Engineering), Product, and Engineering teams to advocate on your merchants’ behalf to improve products, systems, and processes.

Your day-to-day:

After onboarding with your new-hire buddy, on a day-to-day basis you’ll:

Own the ongoing technical relationship for a small portfolio of Large Enterprise merchants.

Diagnose issues with APIs, SDKs, payment flows, and latency, and communicate these to merchants and internal stakeholders.

Consult with merchants and internal teams on integration improvements and best practices.

Build strong relationships to help merchants be successful now and into the future.

Learn new skills, technologies, and tools to grow personally and professionally.

What do you need to bring:

You’re curious and enjoy solving problems to get to the root cause of an issue.

You love being a customer champion and show this with your empathy and advocacy.

You’re technically minded, with a proven track record of adopting and mastering new technologies and tools.

You’re a confident communicator – equally comfortable speaking to a merchant CEO (Chief Executive Officer), CTO (Chief Technology Officer), or development team.

You have a demonstrated knowledge of web technologies and already know or are willing to learn new languages and services like JavaScript, PHP, Java, REST, GraphQL, SQL and more.

You bring your real self to work and add to our already diverse culture.

You’re well-organized and self-motivated and enjoy the flexibility of working independently while being supported by your team.

You’re prepared to be on call to assist with out of business hours escalations, while ensuring you maintain a healthy work-life balance by collaborating with other support teams.

You have relevant customer-facing, technical work experience – maybe even a degree.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

• Be the resource person on Government Authorities' requirements
• Oversee dissemination of shared technical information including latest Government Authorities' requirements
• Compliance of technical requirements
• Authorities Submission
• Monitor the status of submission to the Authorities
• Checking and supervision of production drawing
• Proficient in BIM
• Committed, resourceful, and a good team player
• Able to work within tight deadlines

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

An opportunity has arisen for a Technical Delivery Manager to join our company. You will manage and be responsible for the development, quality and timely delivery of projects. You are adept at managing teams, providing strong leadership and steering members towards meeting critical project delivery milestones. If you enjoy building strong teams with a focus on delivery efficiency and quality, this is a great opportunity for you to be involved in a key area of strategic importance.

Key Responsibilities

• Responsible for each project phase of requirement validation, technical design, development, testing, launch and maintenance.
• Plan, manage and be accountable for implementation timeline, from inception to delivery and launch.
• Establish objectives and schedule project milestones toward full project implementation.
• Creates and executes development plans and revises as appropriate to meet changing needs and requirements and delivers high quality services to our clients.
• Provide input to functional design and architecture, track and resolve escalated technical issues during build and test phases.
• Monitor progress, highlight issues encountered, flag potential roadblocks early, mitigate risks and manage issues appropriately.
• Stay on top of delivery efficiency and unblock any impediments for the technical delivery for the team
• Responsible for the leadership and management, including education, mentoring, coaching and leading of teams, particularly technical team leaders and technical specialists, to promote a culture of service innovation and delivery.
• Manage resource utilisation and project costs to ensure profitability, ensure that financial impact is considered at each stage and adhere to financial guidelines
• Initiate and implement best practices and processes to drive innovation, improve productivity and efficiency.
• Coordinate multiple workstreams and reconcile the dependencies among them.
• Ensure that deliverables are to agreed configuration, methodology and quality standards.
• Responsible for project documentation, including but not limited to technical and system requirements.
• Function effectively as the single-point interface between delivery team and internal/external stakeholders, interface with client and manage expectations
• Coach, motivate and drive the delivery team with technical leadership and vision.

Prerequisites

• Minimum 10 years software industry experience
• Strong in-depth understanding of and experience in full SDLC and Agile standards and policies, solution architecture and design.
• Experience and knowledge of the latest Java tech stack.
• Substantial expertise in full stack development technologies, tools, design solutioning and familiarity with Agile methodologies.
• Good understanding of responsive web and have done at least 3 excellent responsive solutions with mobile-to-desktop approach from a single codebase.
• Experienced in developing performance-optimized solutions for mobile devices in
  native or hybrid technologies
• A good ideology for managing maintainable, scalable and cross-browser code across large sites.
• Extensive background in developing and delivering complex projects with clear
  delivery management objectives throughout the lifecycle.
• Project planning, progress monitoring and milestone control skills.
• Possess strong experience in mobilising a delivery team, scoping and planning activities, transitions from workstream into delivery, and following through the full product lifecycle
• Excellent verbal and written communication skills.
• Strong leadership and client management skills with good organisational ability.
• Ability to perform in a multi-faceted role with strong technical knowledge and awareness of emergent trends.
• Highly effective communication ability to lead and facilitate discussions across all tiers, including functions like architecture, technical specialists, business analysis, team leaders, client management
  

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

The Opportunity

Adobe Experience Cloud provides the most comprehensive set of applications, capabilities, and services specifically designed to address today’s need for personalized customer experiences at scale. We are in need of a high-powered technical leader to help our largest customers navigate the operational challenges of delivering real time customer experiences at scale. You will work one-on-one with our top tier customers, supporting the implementation, technical health, performance optimization and business relationships with Adobe. You will be the technical partner our largest customers need in order to ensure their supercharged engine, finely tuned will make their customer experiences hum. Working in close collaboration with our Customer Success Manager this team will ensure strategic value realization from their partnership with Adobe.

A bit more about you

Responsible for evangelizing Adobe Solutions with enterprise customers, this role engages as the technical health leader, delivering dedicated services, methodology advice, and being the customer’s technical advocate within Adobe. Key elements of the role include Service Delivery Strategy, implementation cycle guidance, balancing risk and maximise value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high priority issues & and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting and Engineering).

What you’ll do

·Delivery of dedicated services from a mutually agreed plan

·Customer advocate representing customer needs with internal product teams

·Coordinating/driving customer technical issues with customer care/engineering/consulting

·Drive Customer Experience improvements through close collaborative planning with customer executives and account team

·Ensure customers acknowledge value, resulting in successful ongoing Ultimate Success Contracts

What you need to succeed

·Multi-year experience working in sophisticated enterprise technology environments in consulting/Project Management/account management/development roles

·Solid presentation skills, and experience organising and handling high-profile customer calls and meetings

·Ability to work collaboratively with local Adobe Customer Solutions and Sales teams to help position Ultimate support offerings

·Drive and own customer critical issues

·Experience with Adobe Experience Cloud solutions desired

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Technical Development Manager
Apply now Job no: 501868 Work type: Permanent - Full Time Location: Melbourne Categories: Manufacturing/Operations

Head of Supply Chain Capability - 501868
 
Your Impact
 
Join us on an exciting career as a Head of Supply Chain Capability at our Southbank location. Reporting to the Group Head of OPEX & CAPEX, you will define, lead, coordinate, and quality assure the technical capability development processes for Supply Chain (manufacturing and logistics).
 
Your role also extends to seamless collaboration with group People & Corporate Affairs Capability team to ensure consistent delivery of a One Asahi approach to development.
 
Key Responsibilities
 

Lead and coordinate the technical capability development function working with site technical development partners.
Influence and engagement with stakeholders


... Click here to view more detail / apply for Technical Development Manager

Job info:

• Mon to Fri 9am - 6pm
• Basic $4,000 - $4,600 + Bonus
• Central

Job Description:

• Manage Sales and customer service team including arrange of engineers' job, oversee daily maintenance, submitting of reports and quotation
• System configuration, Test & Commission of AV/ VC solution.
• Host end user trainings ton how to use the Solution(s) implemented.
• ⁠Work closely with in house teams from different manufactures to implement full integrated solutions for venues.
• ⁠Study the schematic drawings.
• ⁠Assist in after sales services.

Requirements:

• Lead 6-10 team members
• Min 2 years of exp in System configuration, Testing & Commissioning for Audio Visual solution.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Lau Jie Xi

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Requirements:

• Manage the service and maintenance operations cycle.
• Act as the primary point of contact for client representatives regarding service and maintenance queries.
• Coordinate with internal parties to ensure resource allocation and project scopes are adequately met.
• Support and lead the service team.
• Manage service strategies, outline operational plans, allocate resources effectively, and monitor key performance indicators.
• Innovate team deployment and task allocation strategies to enhance service delivery.
• Oversee daily interactions with clients, aiming to exceed their expectations and improve engagement.
• Continuously identify opportunities to boost client satisfaction and strengthen business relationships.
• Understand each client’s industry, structure, and strategic goals.
• Manage various operational aspects of the service team.
• Ensuring timely and successful completion of service obligations to clients.
• Additional duties as assigned.

Responsibilities:

• With Diploma or Nitec in Electrical or Electronic Engineering
• At least 4 years of relevant working experience.
• Prio experience with Security Technologies (CCTV, Intrusion Detection Systems, etc)
• In-depth knowledge and experience with hardware and software.
• Experience with security systems configuring and programming applications is added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Description

This position requires candidate to manage existing accounts and build strong long term relationship with customers, grow account with technical competency to achieve and exceed sales target. Candidate is expected to travel to the Asean countries for visit to distributors, customers & end users.

Responsibilities:

· To manage and maintain close relationship with existing clients and develop and acquire new accounts.

· Work closely with OEMs, MROs, End Users and assist them on parts, services & applications of our products, namely:-

· Engine cooling pumps

· Anti vibration dampers - rubber, spring and viscous types

· Geared motors

· Forklift Tyres, Wheels and Castors

· Generate and monitor quotations through the sales process, and secure the sales throughout negotiation with customer.

· Apply safety rules and safe practices as well as environmental responsibilities.

· Take initiative to learn related knowledge on electrical/mechanical solutions.

· Achieve key targets together with team members by improving sales process, optimizing the work flow to maximize sales productivity.

Requirements:

· Diploma or Degree in Marine/Mechanical/Electrical Engineering

· At least three years sales experience and knowledge in the service and application of marine and industrial equipment such as diesel engines, forklifts, pumps and motors.

· Possess a combination of sales skills and technical knowledge to be able to sell and provide technical advice to customers whenever necessary.

· Able to interpret technical drawings with good knowledge of precision machining processes such as milling, turning and additive metrology

· Competent in the use of CAD, CAM and QA management system

· Good relationship with OEMs, MROs, and End Users would be an added advantage.

· Result oriented and thrives on sales target in order to develop new sales, is proactive and hungry for success

· Proficient with MS Excel / MS Words / MS Power point

· Excellent business acumen with an entrepreneurial spirit.

· Good communication and interpersonal skills.

· Good command of English.

Possess own vehicle with valid driving license

Primary Purpose & Function

1. Lead and supervise a team of Service Advisor & Technicians to achieve the departmental growth and profitability through excellent customer service, and right- first time diagnosis and consistent Quality repairs.

2. Responsible for efficient operation.

3. Support and maintain cordial relationship with principal in providing technical administation and support sales as well as aftersales to achieve profitability and customers satisfaction.

4. Provide technical support to workshop in meeting excellent customer service and product conformity.

5. Liaise with factory on all technical related matters.

Duties & Responsibilities

• Coordinate and liaison with factory on the managemnt and implemnetation of all technical information, product investigate, service bulletins, service campaign and safety recall.
• Control the effective warranty claims and technical information (TIR) to ensure maximum success and recovery.
• Plan and organise technical / product training to sales and service staff.
• Supervise the preparation and participation of annual principal's skill competition as well as Distribution Award.
• Liaise with Factory's on Technical Report and investigation.
• Quality system submission.

Requirements

• Master Tech Management
• Diagnostic tools and software
• In-depth knowledge of automotive mechanics and repair process
• Safety regulations and Compilance and problem solving abilities.

Qualification

• Diploma or Degree in Engineering / Business Administration / Automotive Engineering
• 3 years & above experience in Automotive
• Valid Singapore Class 3 license

You may have noticed that we don?t make lists of years of experience needed, or technical requirements. At this level, there's no point. If you need us to spell it all out for you then you?re reading the wrong job ad. If you have a track record of delivery, can distil complexity and thrive in technically challenging enterprise environments, then we?d like to think there?s value in a discussion.
You?ll find the work stimulating and rewarding, and our people accepting and open. We?re here to do our best work and deliver what was promised.
There are plenty of technology consulting businesses in Australia. Some of them claim to service ?Blue Chip clients?. A few of them claim to be specialists in complex project delivery. A smaller group of them also claim to specialize in Digital transformation. We?re one of the very few who can truly claim to be all three of ... Click here to view more detail / apply for Technical Program Delivery Manager (C1S)

You may have noticed that we don?t make lists of years of experience needed, or technical requirements. At this level, there's no point. If you need us to spell it all out for you then you?re reading the wrong job ad. If you have a track record of delivery, can distil complexity and thrive in technically challenging enterprise environments, then we?d like to think there?s value in a discussion.
You?ll find the work stimulating and rewarding, and our people accepting and open. We?re here to do our best work and deliver what was promised.
There are plenty of technology consulting businesses in Australia. Some of them claim to service ?Blue Chip clients?. A few of them claim to be specialists in complex project delivery. A smaller group of them also claim to specialize in Digital transformation. We?re one of the very few who can truly claim to be all three of these.
... Click here to view more detail / apply for Technical Project Delivery Manager (C2S)

You may have noticed that we don?t make lists of years of experience needed, or technical requirements. At this level, there's no point. If you need us to spell it all out for you then you?re reading the wrong job ad. If you have a track record of delivery, can distil complexity and thrive in technically challenging enterprise environments, then we?d like to think there?s value in a discussion.
You?ll find the work stimulating and rewarding, and our people accepting and open. We?re here to do our best work and deliver what was promised.
There are plenty of technology consulting businesses in Australia. Some of them claim to service ?Blue Chip clients?. A few of them claim to be specialists in complex project delivery. A smaller group of them also claim to specialize in Digital transformation. We?re one of the very few who can truly claim to be all three of ... Click here to view more detail / apply for Technical Program Delivery Manager (C1M)

You may have noticed that we don?t make lists of years of experience needed, or technical requirements. At this level, there's no point. If you need us to spell it all out for you then you?re reading the wrong job ad. If you have a track record of delivery, can distil complexity and thrive in technically challenging enterprise environments, then we?d like to think there?s value in a discussion.
You?ll find the work stimulating and rewarding, and our people accepting and open. We?re here to do our best work and deliver what was promised.
There are plenty of technology consulting businesses in Australia. Some of them claim to service ?Blue Chip clients?. A few of them claim to be specialists in complex project delivery. A smaller group of them also claim to specialize in Digital transformation. We?re one of the very few who can truly claim to be all three of these.
... Click here to view more detail / apply for Technical Project Delivery Manager (C2M)