YOUR MISSION

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for accurately processing sales transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• One to two years’ experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
• The ability to constantly walk and move about is required. This role involves frequent stationary standing, reaching, bending/twisting of head, maintaining balance while walking, occasional kneeling, crouching, climbing, bending/stooping at waist/torso and sitting to assist customers, pushing/pulling equipment such as shelving bays, dollies, carts, and racks with up to 20 pounds of force as well as lifting/carrying/placing boxes of product up to 30 pounds in weight at heights up to 131 inches while using a ladder.
• The role requires using ladder/step stool equipment, and maintaining the organization and cleanliness of the sales and stock area are also required. Environmental factors of action include operation of foot controls for operating mobile stock shelving bays and exposure to working at heights.
• Use of the following senses are critical to this position: speaking, hearing, near & far acuity, depth perception and field of vision.
• Cognitive factors critical to this function are: reading comprehension, basic math calculations, writing, complex problem solving and basic computer work.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

For additional information, please contact: us-hrrecruiter@puma.com

We’re a brand experience agency with offices in London, Sydney, Paris and Los Angeles. We have a dream list of clients and have delivered, and are delivering, some of the most innovative and inspiring campaigns in our category.

Amplify's Sydney office are looking for a strong Production Coordinator or Associate Producer with at least two years experience in production or events management and a passion for brand experiences. This is an exciting role working across a variety of brands to deliver culturally connected brand experiences, working as part of an experienced team. An opportunity to work with progressive clients and be part of a team that create award winning campaigns that join the dots between people, brands + culture.

Events experience is valuable but most important is an understanding of marketing and experience of project management and support.

The day to day:
> Strong attention to detail is a must as this role will support the Producers on project delivery.
> Provide production and logistical support in the planning and delivery of all events and activations.
> Excellent written and verbal communication skills
> Assist in the operational delivery of “onsite” bump in/outs for all events and activations.
> Process and manage production and event purchase orders and vendor payments, ensuring finances and accounts are processed and paid on time and within budget.
> Have a can-do attitude and an ability to problem solve.

Amplify celebrate different ideas, perspectives and backgrounds. As an equal opportunities employer we believe in the power of a diverse team within an inclusive environment. We welcome applications from people of any race, religion or belief, gender identity, sexual orientation, age, political affiliation, family or parental status.

You must have the right to work in Australia and have the appropriate visa as required.

If you think this role is for you, please send your CV / resume, to: jobsau@weareamplify.com

Please note only successful candidates will be contacted.

25th March, 2024 Are you a customer-focused individual with a background in retail or hospitality, eager to transition into the dynamic world of corporate services?Our client has been a trailblazer in the technology field for over 20 years with a reputation for an unparalleled work culture, epic diversity & inclusion initiativesand staff perks a mile long. Did I mention the immense career growth opportunities as well?As an Operations Services Consultant, your passion for customer service will be the driving force in delivering exceptional experiences to our clients. If you're ready to leverage your retail or hospitality background to excel in a corporate environment, we want to hear from you!Key Responsibilities: Apply your excellent communication skills to online ordering, processing, and tracking of applications. Bring your customer-centric approach to conduct outbound customer service activities, addressing client inquiries and providing support. Utilize your interpersonal skills in liaising with clients and providers via phone and email, ensuring effective…

Click here to view more detail / apply for Customer Service & Operations Associate | Leading Tech Company | Sydney

position description. Children’s Cancer Institute is looking for a Research Officer to work in our Therapeutic Discovery Theme. This is an exciting opportunity to work within an interdisciplinary team and project manage a research stream focused on the development, characterisation, and study of new immunotherapies for treatment of brain tumours that will include using cutting-edge mRNA technology and lipid nanoparticles. In this role you will be responsible for: Designing and implementing research using advanced microfluidics systems and in vitro-transcribed mRNA technology Culturing cancer cells Screening of therapeutics in animal models of brain tumours Managing the microfluidics facility Overseeing projects and ensuring they meet deadlines and milestones Coordinating and participating in internal and external collaborations and research meetings Developing and maintaining excellent professional relationships with internal and external collaborators. Mentoring and day-to-day supervision of junior staff and students Producing and contributing to high quality publications Contributing to research funding applications Preparing or assisting with the preparation…

Click here to view more detail / apply for Research Officer

21st March, 2024 About the team Our national Corporate & Commercial group works with our clients across a variety of sectors, across the full spectrum of corporate and commercial transactions, including: M&A – private and public; domestic and cross-border; IPOs; Equity capital markets (ECM) and fundraising; ASX Listing rules; Private equity and venture capital; Joint ventures, partnerships and business structuring and restructuring; Complex commercial agreements; Corporate governance and compliance; Company secretarial matters.   About the role Our Sydney office is seeking a corporate Associate / Senior Associate with 3-6 PAE, specialising in M&A transactions, to join the Corporate & Commercial group. This position provides the opportunity to join Holding Redlich at an exciting time and to be part of a growing and dynamic team.    As a key member of the group, you will work alongside Partners Darren Pereira and William Kontaxis on a broad mix of M&A, often involving national corporates and private equity, for…

Click here to view more detail / apply for Corporate/M&A lawyer, Associate/Senior Associate

Full time, continuing role as Research Readiness Engineer  Provide project management and utilise your exceptional stakeholder skills Base Salary from $117,116 plus 17% superannuation     About the opportunity  An exciting opportunity to join the high-impact Research Infrastructure team within the Research Portfolio. As the Research Readiness Engineer, you will ensure implementation of the infrastructure services associated with the University's Core Research Facilities (CRF) & Research Service Units (RSUs). You will provide overall project management and act as an interface between a wide range of internal and external stakeholders.   Your key responsibilities will be to:  manage Research Readiness organisation and establishment to deliver infrastructure services supporting installation of research equipment  manage the development and implementation of Research Readiness plans to deliver capability-supporting infrastructure projects  develop and embed a project governance and reporting framework to monitor implementation, progress and delivery of your projects  manage diverse project stakeholders and collaborate with project teams to ensure that project deliverables and milestones are achieved  monitor project financials against budget with a…

Click here to view more detail / apply for Research Readiness Engineer

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. 

Responsibilities:

• Providing friendly and personal support to the client community via email and chat support channels.
• Being the single point of contact for all sales and inquiries from customers. Follow through the chat that eventually leads to a sale or a resolution to customer’s inquiries.
• Engage and support the team with customers’ private viewing.
• Maintain customer database on all interactions
• Addressing support issues and identifying top user issues.
• Working with the team to proactively address them and find relevant solutions.
• Evaluating workflows and proposing recommendations to be more efficient, relevant and valuable both internally and externally.
• Reporting to the Operations Manager
• Performing other related ad-hoc tasks as required.

Our Sales Operations team works on a set of business activities, processes and tools that help Carousell’s sales organization run effectively, efficiently and helps them to execute on overall business strategies and objectives

We are looking to hire a Sales Operations Business Partner to support our Verticals Business Leadership & Sales organisation. 

This role will report to the Sales Operations Senior Manager.

You Will:

• Act as a key business partner to the relevant business/category leaders for Business Operations related activities and analyses.
• Support business needs around reporting, contracting, invoicing, analysis, working with Sales, Category Heads, Regional finance and other business operations team members 
• Maintenance of customer/partner master data, including account attributes, legal agreements and CRM account hierarchy data for the relevant business team(s)
• Manage systems interfaces related to sales reporting, commissions, data processing, customer master data and territory management for the relevant business team(s)
• Provide training on sales support systems, tools and processes to all sales users.
• Participate in corporate category, sales, and marketing discussions and help gather organisational information for the preparation of new process & tool implementations.

Our Water team promotes holistic, sustainable water resource management for governments, investors, developers, manufacturers, utilities, and corporations, helping with network maintenance and development, risk mitigation, regulatory compliance, cost reduction, and future ready strategies.We have a two exciting opportunities for a Senior, Associate or Principal Structural Engineer to join our Water Utilities team, delivering major programs nationally or to be seconded to our D4C Sydney Water partnership.What you’ll doDriving the technical quality of water and wastewater infrastructure design projects.Structural design development and delivery through the full spectrum of the project life cycle to ensure work output is of a technically high standard.Involved in the production and review of concise high-quality technical documentationAn understanding of Design and/or design management of a range of projects or program work packages would be advantageous.Contributing to the design team by actively assisting colleagues in achieving improved client feedback results, enhance satisfaction, and exceed client expectations.Assisting in preparing and coordinating high-quality proposals…

Click here to view more detail / apply for Associate Structural Engineer (Water Infrastructure)

Location: Rainbow City, Alabama

Are you unable to resist looking at a funny cat meme while you are at work? Do you like to stop and pet every dog during your afternoon strolls? If you just answered Yes, then you must be an animal lover! It is time to pounce on the opportunity to become part of our Pawsome team! Apply today to this FINtastic opportunity and become a Pet Supermarket Employee.

Responsibilities/Qualifications:

As a Store Employee you are always striving to enhance the lives of pets and their people when customers are shopping with us. We are pawsitively passionate about all things we do which include:

• Providing friendly customer service when Whiskers walks in looking for his purrfect new toy to paw at.
• We Speak Pet, it may sound funny to the humans, but we know what Polly the Parrot needs in her cage, what food Freckles the Hamster needs and what special diet food Peanut Butter the Rottweiler should be on for his skin allergies
• Stop, Drop, & Shop with Lucy who has just found her forever home and needs your help to make sure she has the right food and accessories to make her transition into her forever home a pawsitive experience.   
• We are not kitten around when we say our employees are passionate about providing World Class Service to our customers and their pets, because pet ownership is a choice, not a requirement and its one of the few relationships where we find unconditional love
• We are dedicated to making a difference in our community by providing knowledge, support, and quality products. When a customer is shopping with us, their pet is OUR PET.

The Purr-fect employee is not shy about making a splash and greeting customers, you will assist the management team with the day-to-day store operations, maintaining a clean and organized sales floor and above all helping our customers feel at ease while shopping with us because WE SPEAK PET!

What is in it for you?

• Working with PETS!
• Room for advancement
• Continuous product training
• Flexible schedule
• Employee discounts
• Minimum Hiring Age – 16 Years of age

Essential Duties and Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Meet associate performance expectations and goals for the store
• Ability to properly complete necessary paperwork
• Ability to move throughout the store unassisted to provide customer service or perform tasks in any part of the store for up to 8 hours
• Maintain an awareness of all promotions and advertisements
• Maintain cleanliness of all animal cages and fish tanks including animal care and feeding
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in processing, replenishing merchandise and monitoring floor stock
• Adhere to all policy and procedures

Pet Supermarket is an equal opportunity employer and Drug Free Workplace.

Job DescriptionGeneral Summary:The Associate Director, Sales is responsible for leading the Country's Key Account team and for improving all commercial processes and tools, in particular launch and key account excellence. The role will lead a team of experienced high performing key account managers dedicated to bringing a pipeline of new medicines to CF. The role will also have responsibility for a vendor operated hybrid customer management (HCM) model and will be a hybrid office and field based role.Key Duties and Responsibilities:Optimises launch readiness for new products and new indications: key partner of decision-making process by identifying knowledge gaps and providing guidance/recommendations to the Country Manager.Ensures launch and execution excellence in Sales by designing and implementing processes and programs to ensure best in class launch planning and execution in alignment with international and global teams.Defines, develops and runs insightful reports and dashboards for KAM plan implementation pre & post-reimbursement; develops and follows up on KAM incentive…

Click here to view more detail / apply for Associate Director, Sales

Environmental Resources Management (ERM) is a leading global provider of environmental, health, safety, risk, and social consulting services.  ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients.

The business of “sustainability" reflects what we do to support our clients as they strive to attain their business goals. Sustainability and business are now inextricably linked and as an expert in sustainability, we play a role in helping companies achieve their objectives with an understanding of how this impacts wider society and the environment. All staff in ERM at all levels are passionate about the environment and delivering sustainable solutions for the world’s leading organisations and this leads to a great working environment that is both challenging and rewarding.

ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients. Over the past five years we have worked for more than 50 percent of the Global Fortune 500 delivering innovative solutions for business and selected government clients helping them understand and manage the sustainability challenges that the world is increasingly facing.

Our EMEA region is hiring a 1st line Support Technician to meet the demand of growth within the organisation.  They will provide support to our Global workforce encompassing 40 Countries with 160 offices and over 7,500 staff members covering the entire spectrum of consulting services offered by ERM.  This role is based in ERM’s KL office.

The culture at ERM is hardworking and very team-oriented.  Most of the projects undertaken by ERM consultants are deadline driven so the Service Desk queries need to be resolved within a tight timescale and therefore, the position requires someone who is good at prioritizing, multitasking, and passionate about providing service and support. Our aim is to respond and resolve queries with a high degree of customer service as quickly as possible.

The role coordinates fulfilment of requests to maintain high levels of satisfaction with IT services. Technicians are responsible for all activities to respond to Complexity 1 requests and incidents.
Providing a single point of contact and end-to-end responsibility to ensure submitted requests have been processed via ticketing system and via Phone calls.

Providing initial triage, resolve or determine which IT resources should be engaged to fulfil them. Escalating service requests in line with established service level targets ensuring tickets are appropriately logged.

This position will utilize IT Service Management (ITSM) best practices such as ITIL to ensure new and existing services offered by IT are thoroughly understood, and operating successfully towards OLA and SLA targets 

Main Duties:

• Provide support on all Complexity 1 requests via Ticketing System and Telephone
• Manage and maintain Request lifecycle through to resolution
• Provide outstanding customer service both written and verbal
• Provide support for both Incident and Service Requests
• Create and manage user accounts
• Imaging, personalisation and support of ERM’s estate of Endpoints
• Installing, updating and supporting ERM’s suite of applications
• Create solutions in Knowledge Database to aid with faster access to knowledge and resolutions
• Providing onsite and remote support to all functions and areas of the business
• Organise a prioritise ticket backlog and new incoming requests

Responsibilities for Support Engineer: 

 

IT services and support activities: 

• Troubleshoot and support End User related issues. 

• Pick up, acknowledge, and resolve incidents and requests promptly for users working from the office or remotely.  

• Thoroughly document all troubleshooting steps and create knowledge base articles of resolutions.  

• Prioritise issues and work with Support Team Leads, Application Managers, IT Operations, Vendors, and other teams to resolve issues, minimising escalations.  

• Escalate high-priority issues to Support Team Leads and Senior Management.  

• Provide first-line support for Laptops, PCs, Printers, Office 365, Active Directory, Networking and Ticketing.  

• Assist with onboarding and offboarding new starters, including preparing equipment for new starters and account creation or removal in supported applications. 

• Provide Executive support to Senior Management and be the point of contact on-site for all IT-related matters. 

• Perform health checks and monitor automated system and application alerts, resolving issues where possible.  

• Learn new technologies and acquire new skills to cater to the changing demands. 

• Any other ad-hoc tasks.  

• Solid technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop, Citrix XenApp, and Monitoring tools. 

• Proven experience in technical support activities for laptops, desktops, smartphones, telephony, and networking. 

• Working knowledge of ITIL processes (certification desirable). 

• Experience working with IT ticketing systems such as Manage Engine, JIRA Service Desk, or ServiceNow. 

SUMMARY

Sets up and operates cell manufacturing and test equipment in order to produce final product.  Inspects parts as needed for product quality.  Performs standard work and uses process control methods to complete the manufacturing process.  Performs routine preventative maintenance on tools and equipment.  Reads and interprets all process documents, follows detailed procedures and maintains applicable records.  Assists in training of new associates on standard processes within manufacturing, changeovers and inspection.  Communicates cell production issues to Production Team Leader and/or other team members.  Interfaces with purchasing, engineering, and customer service as needed to deliver product to meet customer expectations.  Willingness to work in numerous capacities, ranging from molding, machine operating, assembly, potting, washing, painting, inspecting, and other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty once fully trained. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reads and interprets diagrams, blueprints, specifications, work orders, or reports to determine material requirements and/or assembly instructions. Selects, aligns, and secures tooling, accessories, and materials on machines, such as hydraulic presses, burnish/test machines, assembly fixtures, air or electric power tools and magnetizers.  Enters appropriate settings and adjusts and calibrates equipment as needed for the assigned production order.  Records production and operational data on specified forms or within specified data-tracking systems. Performs quality checks on products and parts. Verifies dimensions and alignment of assembly, using measuring instruments, such as micrometers and height gauges. Rotates through all the tasks required in a particular production process.  Works at a variety of workstations and areas with other associates as required to meet customer needs.   Explains assembly procedures or techniques to other associates. Maintains an orderly, safe, and clean workplace.  Participates in cell meetings and events. May perform other duties as assigned.

ESSENTIAL PERSONAL CHARACTERISTICS

Problem-solver

Detail-oriented

Works well independently and as a member of a team

Verbal and written communication skills

Cooperative

Team player

Reliable and Dependable

EDUCATION AND EXPERIENCE CREDENTIALS

High School Diploma or GED is preferred.  Previous industrial assembly background is preferred, but not required, however a verifiable and solid work history is.  Knowledge of gauging processes is a plus.

Key Performance Metrics

Safety

Product quality

Productivity

On-time delivery

LANGUAGE SKILLS

The ability to read and interpret documents such as general business periodicals, safety rules, quality instruction and process documentation, operating and maintenance instructions, technical and procedure manuals.  Ability to write routine reports, productivity charts, and production correspondences. 

MATHEMATICAL SKILLS

Ability to apply concepts such as addition, subtraction, multiplication, division, ratios, and proportions to practical situations.

REASONING ABILITY

The ability to tell when something is wrong or is likely to go wrong and/or apply general rules to specific problems to produce answers that make sense.   Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS and WORK ENVIRONMENT   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is continuously required to stand, walk, reach with hand or hands, hand together with arm, or two hands to grasp, manipulate, or assemble objects, lift and/or move up to 35 pounds.  Frequent forward bending and occasional lifting up to 50 pounds; stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include near vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  While performing the duties of this job the employee is regularly required to work in manufacturing environment. The noise level in the work environment is usually moderate.

Benefits

• Medical, Dental, Vision and Prescription Drug Coverage

• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

• Paid Time Off and Holidays

• 401k Retirement Plan with Matching Employer Contributions

• Life and Accidental Death & Dismemberment (AD&D) Insurance

• Paid Leaves

• Tuition Assistance

About Regal Rexnord

Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.

You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.

Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability.  The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.
 

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.

Equal Employment Opportunity Posters

Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after 30 days of employment
• Employee stock purchase plan
• Tuition reimbursement
• Development opportunities to grow your career with a global company

POSITION SUMMARY

The representative is to service the needs of our customers by accurately billing customer invoices, follow-up with payers to facilitate uninterrupted cash flow, and taking immediate action on invoices with payer related issues.

CORE RESPONSIBILITIES

• Contact insurance companies to identify issues related to unpaid claims, 
including review of insurance correspondence.

• Ability to edit and resubmit claims to various insurances either electronically or by paper. 

• Document activities in various systems in an efficient accurate and timely manner. 

• Ability to write appeal letters, evaluate and secure the needed documentation from medical providers to justify medical necessity. 

• Consistently meet and attain required Key Performance Indicators (KPIs).

• Identify and report denial trends from payers. 

• Perform other duties as required. 

EDUCATION & EXPERIENCE

• High School Diploma or equivalent required. 
• 1-2 years of medical collections/billing, or medical office front desk preferred. 

KNOWLEDGE, SKILLS & ABILITIES

• Proficient written and verbal communication skills. 
• Proficient with MS Office and the ability to navigate multiple platforms.
• Ability to learn Byram products and therapies. 
• Strong analytical and time management skills. 
• Familiarity with medical terminology. 
 

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.