Total 6,532 recruitment manager job vacancies in Information Technology category in Malaysia

front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a front of house manager to join us on our continuous journey of true nourishment

the role |

as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards

perks + quirks |

• £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• able to understand financial performance of your restaurant

• experienced in managing labour and rotas

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Job Title: Front of House Manager

Reports to: Corporate Account ManagerLocation: BAE Systems, Central London

I have an opportunity for a service professional to lead the London Front of House experience. Seeking someone who is already an accomplished leader. Ideal candidates will have experience managing change, and the appetite and skillset to transform the experience in the London office. Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements. We are recruiting for;

Purpose: We are looking for passionate people to join our Corporate Front of House team. If you are passionate about delivering exceptional 5* customer service, this truly is a fantastic opportunity for you.Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements.This role has been designed to provide a high quality service to our customers by greeting, welcoming and directing them appropriately. You will pride yourself on building and maintaining a welcoming and safe atmosphere. As the customer Liaison representative you will be the first point of contact for our clients as they arrive to the building. This role has been designed to support the client and the Front of House staff to provide an excellent front of house service to our customers. You will pride yourself on building and maintaining relationships with staff members, and customers alike and be point of contact for any support or advise staff members require.

As Front of House Manager, you will facilitate and arrange the relevant training and support to staff members along with and deal with any HR related issues in accordance with company policy. In addition, you will build up strong relations with customers, building owners and facilities management, to ensure all Events are organised and run smoothly.

Benefits:

-Full Front of House Uniform provided,

-Full Training is provided to perform the role,

-SIA Training Provided,

-First Aid and Fire Marshall Training paid for within the role,

-Cycle to Work Scheme,

-1000s of discounts to multiple retailers, supermarkets and entertainment providers, shopping discounts, is only a little of what's on offer,

-Continuous Training provided,

-Apprenticeships available,

-Progression within the wider team,

-Mitie reward scheme,

-Our virtual GP service,

-Shares scheme,

-Private Medical care available,

Principal Accountabilities, Key activities Include but are not limited to:

-Run, organise all VIP Events for Head office.

-Support Front of House Staff throughout

-Sickness Management including, reporting and processing the RTW interview and paperwork

-Helping of 1:1s and performance reviews with all team members (either virtual or site visit)

-Ensure that a suite of operating procedures is in place and up to date

-Ensure that the QHSE site pack is in place and up to date

-Liaise directly with the local Mitie FM's with any maintenance issues

-Implement Operational procedures

-Leads and resourcing requirements of ‘Front of House' (FOH) and ‘Safe Working Champion' (SWC) teams to ensure high service levels and SHE Standards maintained

-Organising and processing of Security Paperwork

-Proactively seek customer feedback and make changes to ensure customer satisfaction

-Ensure a consistent and robust front of house service

-Be a key driver in delivering a customer excellence culture

-Support Emergency Procedures as necessary and support the coordination of fire evacuations/liaison with the fire brigade/emergency services if required.

-Develop effective relationships with the key stake holders, and client.

-Flexibility in working hours is essential for covering annual leave and sickness were necessary.

-Work to and fully understand a standard set of operating procedures processes that are implemented across the corporate facilities. Assist with regularly updating and reviewing.

-Raise building maintenance and compliance faults around the building to the Mitie Helpdesk and monitor until resolved.

-To ensure all customer requests are dealt with efficiently and effectively

-Driving improvements to process and operation based on external environment, customer feedback and Future of Work objectives

-Regular face to face / virtual meetings with local FMs and client / customers

-Management of HR Related Tasks

-Tracking / managing of any issues from the client / facilities

-Resolves customer issues / complaints to reasonable resolution

-Create, develop and manage data on utilisation with weekly reports

-Make prioritisation decisions where conflicting demands exist; manage space to facilitate events as required

-Apply appropriate levels of direct oversight to independently assure standards

-To conduct weekly and monthly meetings with updates and proposals with the Mitie senior Management Team.

-Front of House Monthly Audit

-Manage & Review the Improvement tracker

-Operational Issues & Change management

-Arrange and chair monthly Customer Meetings and focus group meetings

-Daily Operational management, resolve daily issues raised by FoH

-Complete customer feedback surveys

-Resolve daily issues raised by Front of House

-Managing disciplinary procedures / meetings

-Ensure staff members are up to date with on line training

-Assisting with pay enquiries

-Liaise with FM regarding any maintenance issues within the Link buildings

-Ensuring KPI's are adhered to

-Ensure FoH training to provide required services

-Resolve daily issues

KEY COMPETENCIES REQUIRED:

-Integrity, Sense of Urgency

-Self-Awareness, Big Picture Orientation

-Adaptability, Strategic Thinking

-Leadership & Vision, Effective Communicator

-Facilitator, Judgement & Tact

EXPERIENCE:

-Previous experience working in a highly regulated environment

-Good communicator,

-Planning skills, financial awareness

-Good organisational skills

-Willingness to learn and train to improve the business

Are you wanting a new challenge? Come and join our team!

Purpose:

Responsible for understanding AEI’s business data and analytics goals and outcomes of data products, maximizing the business value through data and collaborating with the team. By thoughtful prioritization, communicates the Data and Analytics vision to the data product team and drive the product development to success.

Roles & Responsibilities:

• Create, own the Data Product vision, strategy, and roadmap for AEI business.

• Ensure transparency and clarity of the data product roadmap across stakeholders.

• Define the data product’s value proposition and articulate across business stakeholders and management.

• Collaborate with business stakeholders to define product requirements.

• Collaborate with cross-functional teams to align product development with business goals.

• Continuously improve existing features and create new Data Products.

• Organize stakeholder reviews and conduct data product demos.

• Lead and drive the acceleration and delivery of Data and Analytics transformation agenda owning both quantitative and qualitative outcomes.

• Lead the relationship between stakeholders and data team members and own end to end project delivery from business requirements, planning, design, development and implementation of Data and Analytics

• Define, prioritize the backlog of data product team to drive AEI's business value.

• Adapt the backlog to changing customer and business needs and regularly validate backlog alignment with changing priorities.

• Advocate for user needs and ensure customer satisfaction.

• Ensure data products are built upon reliable and scalable data infrastructure.

• Collaborate with other Data Product Managers for Data sharing, publishing and data product releases.

• Partner with architecture, solutions delivery and data service operations team to ensure designs meet requirements.

• Maintain product data quality and agility, avoiding data debt.

• Assist in testing, troubleshooting, and problem-solving related to data products.

Main Deliverables (not limited to) will be:

• Product Roadmap, Strategy and Execution Framework

• Business Case Ideation, Discovery, and Development

• Backlog Prioritization and Sprint ceremonies execution

• User-Centric Products and Features

• Project Management and Governance

Skills

• Minimum of 10+ years of data and analytics field experience in industries like manufacturing, engineering, supply chain with large-scale implementation experience.

• 5 years in a technical project management or delivery management role in Data and Analytics scope

• Strong data storytelling skills to create a compelling vision.

• Ability to engage with internal customers, engineers, and product teams.

• Monitor market trends and competitive landscape.

• Adapt to changing requirements and priorities.

• Ability to Get things done while overcoming the challenges during the process.

• Familiarity with data engineering, coding pipelines, and data platform development.

• Understanding of data analysis techniques.

You are enthusiastic about all things data related with a positive attitude
We are a high performing team with a passion for innovation and continuous improvement.
Together we can deliver an exemplary experience for our stakeholders and the Group


Do work that matters

The CommSec Data and Insights Centre of Excellence (COE) is a central Data and Analytics function under the Pace model that supports the delivery of Data and Analytics offerings and services at Pace. The COE?s mission is to provide trusted data, capabilities, and actionable insights in partnership with our stakeholders to drive customer experience, empower decision making and safeguard our data.  ?

See yourself in our team

We are the Insights and Decision Science Chapter within the COE is responsible for CommSec?s Insights and Analytics functions. We support the strategic decision-making process of the business by way of regular reporting, campaign marketing and remediation analytics. We are also ... Click here to view more detail / apply for Data Analytics Manager

The Company

A family owned, brand leading bakery based in Manchester and established for over 40 years.
One site operation with circa 65 staff. The standard operating hours are 7.30am to 4pm Monday to Friday.

The Role

The Technical Manager is responsible for ensuring that all products manufactured by the Company meet safety, quality, and legal requirements. This will be achieved by monitoring and maintaining quality assurance systems, food safety audits and HACCAP.

Key Responsibilities
.
 Continually develop and maintain the Company quality management system and HACCP. with the assistance of our current BRC co-ordinator and administrator
 Act upon legislation and guidelines to ensure that manufacturing is conducted legally.
 Advise on hygiene and housekeeping, factory fabrication and food handling practices to ensure products are produced in a food safe environment.
 Ensure compliance to customer's requirements and standards and the BRC Global Standard for food safety.
 Provide information and expertise to external stakeholders on all food safety and quality related matters.
 Be the main contact for and liaise with third party auditors. Ensure all documentation is available. Implement agreed corrective actions.
 Ensure compliance to relevant standards.
 Complete internal audits.
 Advise on food safety and hygiene.
 Training of staff on food safety and hygiene to develop a food strong safety culture.
 Ensure maintenance of customer and raw material specifications.
 Liaise and co-operate with the directors and production and commercial teams to ensure that customers are supplied with food products which are safe to eat, and that the quality complies with specifications.
 Liaise and co-operate with the directors and production and commercial teams to ensure that products meet current legislation standards and that they are produced under methods of Good Manufacturing Practices.
 Oversee launch of new products and artwork approval system.
 Conduct supplier audits as required.
 Set objectives including team and individual KPI's based on a consumer-focused business plan and monitoring these objectives and KPI's to ensure they are met.
 Analyse possible reasons for product defects and quality lapses and lead traceability investigations.
 Developing inspection protocols for materials, products and packaging and SOPs that are aligned with regulatory requirements and industry standards.

Skills/Personal Attributes:

 A passion for delivering results and the drive to exceed expectations.
 Strong planning and organisational skills with a sense of priority for deadlines and attention to detail.
 Excellent decision making and problem-solving skills.
 A passion for delivering an outstanding customer experience.
 Ability to be flexible to meet business needs.
 Excellent interpersonal and communication skills (written and verbal).
 A team player.
 Self-motivated and a strong commitment to personal development.
 Professional approach and attitude.
 Attendance record must be exemplary.

Experience:

 Previous experience working in a technical role is essential.
 Previous experience of working in the food industry is essential.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Job Description:
We have an amazing opportunity for a Data Platform Manager to join our Data Governance & Analytics team within Digital & Technology. As Data Platform Manager, you will be critical to the strategic direction, scaling, design, development, and operation of our Enterprise Data Platform, including the Azure Data Environment and Power BI / Fabric Capacity. You will spend your days leading a team of technical engineers and specialists to enhance the capability and performance of the data platform, including pipelines and curated dataflows/datasets, key to delivering data products for internal and external stakeholders.

The team?s portfolio has grown with an enterprise-wide analytics program and the team supports data products delivering financial optimization, performance and compliance insights. Working across the organisation and with other key transformation projects, the team are moving into the next phase of data expansion, optimisation and exploration of advanced analytics leveraging the data platform, whilst ... Click here to view more detail / apply for Data Platform Manager

We’re looking for a Sr. Technical Program Manager to join Procore’s Finance & Legal Technology team. In this role, you will accelerate the outcomes of the Finance & Legal Technology scrum teams by driving for clarity among the chaos and uniting cross-functional teams to operate with velocity. Finance & Legal Technology team builds highly scalable, reliable capability-based microservices for the Finance & Billing platform, event-based integrations with Finance & Billing SaaS applications like Zuora, Avalara, NetSuite, Concur, Coupa, and automates manual business processes.

As a Sr. Technical Program Manager, you will apply technical and program management expertise to lead cross-functional teams (Finance, eCommerce, Product, Compliance, Data & IT teams) and manage key work streams related to the Finance & Legal Technology portfolio. The Sr. Technical Program Manager will lead both large, cross-division functional teams and projects as well as narrow, strategic projects within the Finance & Legal Technology team. All will affect the organization’s long-term goals and objectives. The role requires routinely exercising independent judgment to determine the best methods for accomplishing work and achieving objectives.

This position reports to the Senior Director - Finance & Legal Technology and will be a hybrid remote/onsite role based in the Pune Procore office. We’re looking for someone to join us immediately.

What you’ll do:

• Partner with Business and Technology leaders to execute the strategy for one or more key programs to build Finance & Legal platform capabilities.
• Drive multi-year multi-phase program roadmaps, budgets, and resource allocation plans across multiple contributing teams.
• Develop program charters ensuring the scope aligns with business priorities.
• Develop & deliver program plans that encompass all phases of planning, implementation, production readiness, and support defining a cross-functional program structure.
• Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
• Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.
• Communicate progress and report status, providing relevant insights across organizational boundaries and levels from individual contributors to senior executives.
• Manage and track program execution to ensure successful, high-quality, on-time delivery by working through risks, and interdependencies.
• Promote collaboration and coordination across broad categories of Stakeholders.
• Partner with business and product development leadership to identify benefits, and short- and long-term trade-offs and balance the needs of all stakeholders.
• Anticipate, recognize, and work through resistance or setbacks independently, and work well with others when conflicts arise. See opportunities, ensure alignment with objectives, find common ground, and promote understanding of alternative viewpoints before driving for closure and cooperation.
• Partner with other Technical Program Managers to define, socialize, and implement organization-wide processes.

What we’re looking for:

• BS/MS in Computer Science, Engineering, Math, or a related field, experience in leading multiple initiatives is strongly desired.
• 8+ years of Program Management experience, including 6 or more years leading multiple complex technology-focused programs
• Self-starter able to track complex and/or large volumes of details (technical and program-related), manage and coordinate with 5-10 scrum teams across multiple sites
• Excellent leadership and interpersonal skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
• Outstanding communication skills appropriate for engineers and executive-level audiences. Ability to communicate goals of programs, relationship to business goals, and provide summarized executive views, while also being able to get into the details. Self-awareness of what to share with each audience.
• Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for the delivery of best outcomes.
• Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile, and Scrum development methodologies.
• Knowledge of accounting, billing, and payment processing concepts and experience with finance (ERP), billing applications, and payment processors preferred

Responsibilities:

• Provide technical support to the clients.
• Lead and supervise a team of technicians and/ or engineers in the installation, maintenance, and troubleshooting.
• Collaborate with clients to understand their requirements and provide customized solutions.
• Conduct site surveys and assessments.
• Ensure compliance with industry standards and regulations.
• Provide technical support and guidance to clients and internal teams.
• Follow up maintenance contract and ensure work completion on time.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical, Electronics Engineering or equivalent.
• At least 3 – 5 years of relevant experience in DC system or UPS industry.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Technology Manager - Automation







Primary Location:  Perth, AU







Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Job posting end date: 05/02/2024       Working with the Equipment Sales Team in Asia-Pacific, we are seeking a successful,




... Click here to view more detail / apply for Technology Manager ? Automation

About Us
With over 85 years of tangible impact, we have carved out our place as a leader in water infrastructure across Australia and New Zealand. Embrace the opportunity to be part of our dynamic team creating the future of water future for generations to come. Your expertise and dedication will play a pivotal role in our continued success and be a driving force in our journey towards a water-resilient world.
The Opportunity
We currently have a new opportunity for a seasoned Group Information Technology Manager who will provide the vision and leadership for designing, developing and implementing IT initiatives. With your expertise, you will develop and implement a comprehensive technology strategy aligned to the technology and organisational objectives.
Your strength lies in:

Developing and implementing an IT strategy in line with budget
Overseeing the design, implementation, and maintenance of technology infrastructure

... Click here to view more detail / apply for Group Information Technology Manager

Job Description 
As Delivery Manager you will deliver specific products or transformation through a multidisciplinary and highly skilled digital team. You will be adept at delivering complex digital projects, 
breaking down barriers for your team, planning at a higher level and getting into details to make 
things happen when needed. You will be core to decisions that build high performing teams and 
the continual incremental delivery of quality solutions 
Responsibilities: 
 Deliver projects and products using the appropriate agile project management methodology 
and learning. 
 Work with the Product Managers to define the roadmap for any given product and translate 
into user stories 
 Lead the collaborative and dynamic planning process - prioritizing the work that needs to be 
done against the capacity and capability of the team 
 Ensure all products are built to an appropriate level of quality 
 Actively participate in the delivery manager community, where you share and re-apply skills and 
knowledge bringing in best practice. 
 Supporting and guiding the teams in continually improving their standards, while they deliver. 
 Identify key business objectives and provide solution recommendations 
 Ensure delivery processes are efficient and cost effective. 
 Become the single point of contact for delivery and act as an advocate between the product 
and Engineering Department.

Advancing careers. Advancing everyday life.
Glencore Coal Assets Australia Newcastle/New South Wales/Australia   
Glencore Coal Assets Australia (GCAA) has an exciting opportunity for an Application Managed Services Manager to join our team in Newcastle office. As an Application Managed Services Manager, you will play a critical role in overseeing the relationships with external vendors providing Application Management Services and implementing changes within our organisation.

Reporting to the Group Manager ? Applications (IS) you will be responsible for managing vendor relationships, overseeing vendor performance, and facilitating the implementation of changes to processes, systems, and technologies. This role requires a blend of vendor management expertise, change management skills, and a deep understanding of application systems and their associated services.

You will have a Bachelor?s degree in Computer Science, Information Technology, or a related field with proven experience in vendor management, change management, and service delivery management, ... Click here to view more detail / apply for Application Managed Services Manager

About the job

We are seeking a Program Manager, Digital to lead our initiatives in the Asia-Pacific and Japan (APJ) region. In this role, you will conduct comprehensive research and analysis of emerging digital trends and technologies, driving a customer-centric approach by prioritizing customer needs and preferences in all digital initiatives. Your responsibilities will include performing digital customer journey mapping, utilizing customer mapping strategies, and collaborating with cross-functional teams to ensure alignment with customer-centric digital initiatives.

Job Responsibilities

• Lead strategic projects concerning potential new digital customer engagement initiatives, guiding direction and prioritization.
• Conduct research and analysis of emerging digital trends and technologies within the APJ region.
• Drive a customer-centric approach by prioritizing customer needs and preferences in digital initiatives.
• Perform digital customer journey mapping to identify touchpoints and optimize the overall customer experience.
• Utilize customer journeys to tailor digital solutions and communications to specific customer segments.
• Facilitate collaboration and knowledge sharing among key stakeholders within the organization.
• Analyze customer feedback and behavior data to continually enhance digital experiences and offerings.
• Plan personalized strategies to improve the relevance and effectiveness of digital interactions with customers.
• Monitor key performance indicators related to customer satisfaction, engagement, and retention across digital channels.
• Lead initiatives to capture and leverage customer insights for strategic decision-making and innovation.
• Lead the enhancement and differentiation of digital customer journeys, coordinating with multidisciplinary experts across various platforms.
• Design and support the delivery of country engagement and rollout of the digital program within the APJ region.
• Implement performance management tracking for all activities to ensure alignment with objectives and optimize outcomes.
• Help build a customer-centric culture, leveraging the 'Customer First' vision, and promoting corporate values of inclusion, collaboration, integrity, and excellence throughout the organization.

Job Description Program Manager, Digital Knowledge, Skills and Experience:

• 5-8 years of experience in program management, with a minimum of 3 years in the management of digital initiatives, customer engagement or consulting
• Bachelor’s / Master’s degree in business, Marketing, Digital Technologies, or a related field: Essential for providing a strong foundation in business principles, marketing strategies, and technological concepts crucial for success.
• Customer-Centric Approach: Demonstrated ability to prioritize customer needs and preferences in digital initiatives, ensuring an enhanced overall customer experience.
• Proven Experience in Leading Digital Initiatives: Demonstrated track record in leading digital initiatives, driving measurable business outcomes.
• Strong Analytical Skills and Business Acumen: Ability to interpret complex data sets, identify trends, and derive actionable insights, with a deep understanding of business metrics and market dynamics.
• Effective Communication and Stakeholder Management: Important for conveying ideas, presenting findings, and building relationships with stakeholders, including vendors, customers, and decision-makers.
• Collaborative and Cross-Functional Team Player: Requires a collaborative mindset, adeptness at fostering collaboration, building consensus, and driving alignment across diverse stakeholder groups.
• Knowledge of Digital Technologies and Solutions: In-depth understanding of digital technologies, platforms, and solutions, along with staying updated on emerging trends and best practices.
• Skilled negotiator with a proven track record of advocating persuasively and securing mutually beneficial outcomes.
• Strong interpersonal skills, comfortable working in multicultural environments.
• Exceptional organizational and time management abilities, ensuring timely task completion.
• Capable of thriving under pressure, efficiently managing heavy workloads and meeting deadlines.
• Committed to upholding social, ethical, and organizational standards in all professional endeavors.
• Independent worker with a strong sense of accountability, requiring minimal supervision.
• Empathetic and responsive to the needs and concerns of others.
• Quick learner, adaptable to new technologies and systems

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

The Role Responsibilities

We are looking for an experienced transformation focussed programme manager to lead the TTO vertical workstream of the Bank’s strategic Fit for Growth (FFG) initiative. The successful candidate will work across the entire Transformation, Technology & Operations organisation to spearhead the workstreams that collectively will drive and execute $1bn+ of sustainable saves for the Bank over a three year period. Partnering closely with both the Transformation, Technology & Operations Management Team, together with the central Fit For Growth programme team, the successful candidate be responsible for defining, shaping and co-ordinating the effort to support the Groups transformation, ensuring it is future fit.

Strategy

· Shape and define the workstreams within TTOs vertical FFG workstream

· Understand and set linkage between FFG and TTOs broader strategy (Strategy 25) and multi-year transformation agenda

Business and Processes

· Forge strong relationships with the TTO domains, Finance and FFG Central programme team to drive execution, issue resolution and reporting for the TTO FFG portfolio.

· Provide direction and collaborate closely with the third party FFG partner to effectively manage the TTO vertical workstream in line with the central FFG programme team management structure.

· Drive recurring forums such as Workstream Lead stand ups to create transparency and enforce accountability on what is being worked on, identify potential roadblocks and to facilitate necessary collaboration.

· Provide the TTO Management Team with useful, accurate and timely views of FFG portfolio execution status.

· Ensure Senior Management steer and feedback is incorporated into portfolio delivery

· Have good awareness and understanding of the wider business, economic and market environment in which the group operates.

People & Talent

· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team.

· Ensure the provision of ongoing training and development; make sure that the team members are suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.

· Employ, engage and retain high quality people.

· Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

· Act as a mentor for staff in different stages of their careers either through formal Mentor Programmes or ad hoc requests.

Risk Management

· Drive management approaches that recognise, categorise and mitigate risk as needed

· Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant committees.

· Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, remaining within risk appetite.

Governance

· Ensure alignment of TTO FFG vertical with the Central FFG Control Tower’s processes and reporting e.g. Business case submission format and timing for central funding requests, weekly financial updates etc.

· Conduct pre-reviews of all submissions to the Central FFG Control Tower such as business cases for funding requests, weekly financial updates, initiatives status updates etc.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· COO, Transformation, Technology & Operations

· CFO, Transformation, Technology & Operations

· TTO Management Team

· FFG Programme Team / Central Control Tower

Our Ideal Candidate

· Education: Bachelor’s / Master’s degree or equivalent

· Certifications: PMP or equivalent an advantage

· 10+ years experience in program management in the financial services space ideally in a technology function

· Outstanding relationship building and management and ability to engage stakeholders at different levels of seniority

· Strong influencing and communication skills - oral, written & presentation

· Demonstrates understanding of and commitment to the Group's core values

Role Specific Technical Competencies

· Transformation

· Project & Programme Management

· Financial Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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Visit our careers website www.sc.com/careers

We are looking for a Maintenance Manager to manage a team of support engineers (both local and offshore) for System Maintenance to support Govt Project.

Office at AMK.

CAT 2 Security Clearance.

Responsibilities:

Maintenance & System Activities:

• Ensure preventive and corrective maintenance activities are performed promptly in good quality
• Providing support to Customers for any System security review and audit activities
• Review and refine SOPs in place in incident Management:
• Ensure 24/7 Service Level Agreement (SLA) is met as the system is a mission-critical Ops system
• Maintaining a log of all support cases, the time to resolve them, and the solutions. For problems that require third-party contractors for troubleshooting and rectification, Project Manager shall follow through with the third-party contractors.
• Provide Incident Reports with root cause analysis and resolution details.

Change Request:

• Manage Change Requests and implementation of Change Request. Note that urgent CRs may need to be assessed and communicated with customers with a short turnaround time.

Project Management:

• Provide monthly reports on time and conduct regular meetings with customers for updates

Requirement:

• Degree in Computer Science or IT-related disciplines.
• Minimally 3-5 Year of experience as an IT System Maintenance Manager.
• Preferably with experience managing large-scale IT enterprise projects (>15M$).
• Possess good analytical skills and ability to communicate with customers at all levels. Ability to write and present to customers at all levels
• 5 day week at AMK

Maestro HR

damien lee tian hong

R1106726

16C8462