Total 1,393 project manager job vacancies in Singapore - Petaling Jaya, Selangor

As an Area Manager, you are responsible for reaching the Sales and Profit goals in your Area by setting a plan to deliver a Great Customer Experience in line with the Sales Market ambition. You ensure you have great teams and support their development. You work with succession planning, talent and leadership development and structured performance management for your Area Team and Store Managers based on results, values and leadership. As a partner to the Sales Manager, you lead the business and people according to H&M values, standards, policies and procedures in your Area.

Key responsibilities

• You deliver on sales and profitability through excellent customer experience – regularly analyzing and following up on your Area’s sales and profit kpis and taking actions accordingly to maximize results. This is achieved together with the Area Controller to set hours plan inline with sales budget, traffic and conversion opportunities in stores.
• Together with the Area Team, you prioritize actions that have a clear impact on selling – such as, and not limited to, implementing and following up on store operations best practice; follow up on store execution via customer experience tool; ensure H&M customer service standards are delivered in all stores; securing the inventory / customer offers at an optimized level; and empowering store management team to make right commercial decisions.
• You actively prevent loss together with store management and area team, as well as have an overview of competitor landscape, potential risks, threats and opportunities together with the relevant support office functions.
• Oversee and manage recruitment, training, development and succession planning for Store Managers and Area Team in line with your sales market strategy and goal – you monitor, evaluate and manage the performance of Store Managers and Area Team members, executing dialogue, development plans, feedback, follow-ups and take actions accordingly.
• You actively work with talent and leadership development within the Area Team and Store Managers, bringing to live our Values and H&M Culture.
   

• Perm
• At least 8 years of experience in managing security for On-Prem Infrastructure and 5 years+ in DevSecOps/SecOps with Cloud environments (IaaS/PaaS/SaaS)
• Experienced in building an internal SOC team and/or managing MSSP.
• Strong communicator and experienced working with C-suite / senior management stakeholders.

Job Description

Cybersecurity Leadership and Risk Management

• Lead overall cybersecurity strategy, risk management, and incident response.
• Provide leadership to the enterprise’s information security organization.
• Collaborate with business stakeholders to raise awareness of risk management concerns.
• Assist in business technology planning, offering current knowledge and future vision of technology and systems.
• Regularly communicate at the executive/company level on global cybersecurity matters.

Governance / Audit / Risk / Compliance Management

• Lead, conduct, and liaise with internal and external auditors for periodic IT/security audits.
• Formalize risk management for business and IT through risk assessments.
• Propose investments in solutions to mitigate risks.
• Facilitate risk assessment and management processes with business units.
• Ensure compliance with local and global IT/cybersecurity regulations for shore offices, cloud environments, and vessels.

Project Initiatives

• Continuously survey and identify security gaps in infrastructure, cloud, and vessels.
• Propose and manage timelines, budgets, and scopes for IT security projects.
• Collaborate with stakeholders (internal/external) to enhance the company’s overall IT security posture using solutions like Bitsight, Watchtower, CSA, etc.
• Analyze risks and impacts during the implementation of new technologies.

Operations

• Own, develop, implement, and monitor a comprehensive enterprise information security and IT risk management program. This program should cover on-premises, cloud, and vessels globally across the group of subsidiaries.
• Drive ongoing cybersecurity awareness programs and campaigns (e.g., phishing, USB attacks) to enhance users’ awareness.
• Develop and enhance an information security management framework for the organization.
• Incident Response: Assume overall responsibility for incident response related to cyberattacks.
• BCP Initiatives: Collaborate with external vendors and internal IT management to design, develop, and implement cyber-related IT business continuity planning (BCP) initiatives (e.g., incident response, alternative workplace solutions, and strategies).

• Degree or Master’s Degree in a technology and/or cybersecurity related field required.
• Professional security management certification (CRISC, CISSP, CISM, & CISA, Qualified Information Security Professional, Certified Ethical Hacker, etc).
• Excellent written and verbal communication skills and high level of personal integrity.
• Excellent experience working and presenting to C-suite executives on cyber initiatives.
• Innovative thinking with strong people engagement skills with an ability to lead and motivate crossfunctional, interdisciplinary teams.
• Experience with contract and vendor negotiations and management including managed services.
• Experienced with working in organization that does in-house cloud native software development.
• Experience with security standards / processes in a Cloud computing/Elastic computing environment, especially in Azure.
• Strong business acumen required to comprehend and evaluate business scenarios, make informed decisions, and take the necessary steps to achieve the organization's goals. However, having experience in the shipping industry is not a requirement.
• Min. 8 years or more experience managing security for On-Prem Infrastructure and at least 5 years (DevSecOps/SecOps) with Cloud environments/instances (IaaS, PaaS & SaaS).
• Minimum of 8 to 10 years of experience in a combination of risk management, information security.
• Min. 5 years or more hands-on experience in evaluating, selecting, designing, and implementing various security processes, policies, and solutions.
• Experienced in building an internal SOC team and/or managing MSSP.
• Familiar with various data privacy and cybersecurity framework (e.g. NIST, ISO 27001/27002, SOC2, GDPR, OWASP, Mitre, etc). Experienced with BIMCO is a plus.
• Proficient with implementing and managing advanced and/or automated security solutions (e.g. IDS/IPS ,EDR/XDR, DLP, PIM/PAM, SIEM, SOAR, SASE, SWG, BAS, ..)
• Experienced with implementing various cybersecurity architecture, e.g. OSI, Zero Trust Architecture, etc across Cloud and on Prem environments, including Azure / AWS.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage
• Hybird Work Arrangements

About the job

We looking for a Senior Manager candidates to filled the role of the Leasing Commercial Manager. The role will required a high skills in stakeholder management, and a deep understanding of the Shopping Centre Retail market. It be responsible to lead the creation and execution of a strategic Offer Development Plan to maximize income for existing and future Meeting Places aligning with the organisation long-term vision and positioning. Additionally, the role will support the effort of securing a suitable tenant mix to increase the asset value of our Meeting Places to ensure their offers are not only relevant to the customer and community needs, but also attractive to our partners. As a strategic business partner, you'll drive revenue growth and share best practices across the organization, making a significant contribution to our Meeting Places' success.

Your assignment

Strategic Development:

• Collaborate with Meeting Places to design to Offer according to their long-term direction and positioning.
• Securing a solid tenant mix to increase MP asset value
• Identify and incorporate latest market trends and insights into leasing strategies to enhance MP attractiveness.

Portfolio Diversification and Asset Value Enhancement:

• Contribute to diversifying the portfolio and increasing attractiveness to partners to enhance MP asset value.
• Evaluate investment opportunities for property improvements, prioritising initiatives based on expected outcomes and strategic objectives.

Collaboration with Meeting Places:

• Develop leasing expertise within MPs to ensure MP are capable to transform the strategy into actionable business plans and short-term actions.
• Responsible to support MP in leasing related questions including negotiations with tenants, monitoring and analysing tenant performance, providing MP with relevant advice on how
• to improve tenant performance
• Negotiate favourable leasing conditions by conducting feasibility studies and formulating negotiation strategies.
• Provide guidance and support to MPs in negotiations with tenants, ensuring optimal performance and alignment with objectives.
• Monitor and analyse tenant performance, offering relevant advice to improve performance and maximise value for MPs.

Market Knowledge and Trend Analysis:

• Proactively gather and share knowledge on market trends, best practices, and emerging business models within the leasing domain.
• Analyse industry trends to inform business planning and negotiations, ensuring the MP offer remains consistent and aligned with customer needs.

Are you a dynamic and results-oriented professional with a strong background in commercial management? Royal Ocean Marine is seeking a talented Commercial Manager to join our client's team. In this role, you will be responsible for overseeing all aspects of our commercial operations, including client relationships, contracts, and sales strategies. This is an exciting opportunity to lead a team and drive the success of our business.

Responsibilities

• Develop and implement commercial strategies to achieve business objectives
• Manage and nurture client relationships to ensure customer satisfaction
• Negotiate and finalize contracts with clients and suppliers
• Analyze market trends and identify new business opportunities
• Lead and motivate a team of commercial professionals
• Monitor and evaluate the financial performance of commercial activities
• Collaborate with cross-functional teams to optimize operational efficiency
• Represent the company in industry events and build strong networks

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 - 5 years of experience in commercial management,
• Proven track record of successfully developing and executing commercial strategies
• Strong negotiation and communication skills
• Excellent leadership and team management abilities
• Ability to analyze market trends and identify business opportunities
• Results-oriented mindset with a focus on achieving targets
• Proficient in Microsoft Office applications
• Willingness to travel as needed

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Your Career

You will be tasked with bringing the benefits of Cortex (a next-gen AI-powered security operations platform) to customers. Your portfolio includes Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), Cortex Xpanse (Attack Surface Management), and Cortex XSIAM (Extended Security Intelligence and Automation Management).

As a key member of the sales team, you will collaborate closely with cross-functional teams within the region. You will partner closely with pre-sales engineers to drive growth for our Endpoint, Behavioral Analytics, and SOC security solutions. You will take ownership of growing the Cortex business within your respective market by staying at the forefront of industry trends and customer needs.

Your Impact

• Develop and drive the Cortex business across the region by building external customer relationships as well as partnering with the core sales team and mapping customer strategies and engagement to drive Cortex business

• Facilitate communication on strategic and tactical issues facing our clients and partners

• Maintain continuity and up-to-date knowledge of industry trends and technical developments that affect target markets

• Develop market strategies and goals for customers across the Cortex portfolio; understand the strategies, goals, and objectives of accounts

• Take full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process

• Domestic travel and possible international travel as necessary

Responsibilities:

• Manage and oversee the operations of the laboratory specializing in precious metals, ICP, and XRF analysis.
• Develop, implement, and maintain laboratory procedures and protocols.
• Ensure accurate and timely analysis of samples using ICP and XRF techniques.
• Provide technical guidance and support to laboratory staff.
• Manage laboratory supplies, equipment, and inventory.
• Ensure compliance with safety regulations and quality control standards.
• Collaborate with cross-functional teams to support research and development projects.
• Stay updated on industry trends, advances, and regulatory requirements related to laboratory testing and analysis.
• Manage client relationships and provide technical support and consultation.

• Bachelor's degree or above in Chemistry, Material Science, or related field.
• Minimum 5 years of experience in laboratory management, with a focus on precious metals, ICP, and XRF analysis.
• Strong knowledge and experience in operating ICP and XRF instruments.
• Excellent leadership and team management skills.
• Good understanding of quality management systems and laboratory accreditation requirements.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize work effectively.
• Experience in precious metals industry is a plus.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About GVRN

At GVRN, we are pioneering the future of Web3 back-office automation. Our platform provides comprehensive solutions for Web3 clients, streamlining complex processes such as entity incorporation for devcos, token issuers and syndicates, legal filings and document handling, and fundraising through SAFE/SAFTs. Our ambition is to deliver further products which will set a new standard for the operation and management of decentralised organisations.

Role Overview

As a Product Manager, you will play a critical role in defining and executing the product strategy for GVRN. You will work closely with cross-functional teams to build and enhance features that deliver tangible value to our Web3 clients, ensuring our product not only meets the current market demands but also anticipates future trends in the Web3 ecosystem.

• Define the product strategy and roadmap for GVRN, aligning product development with company goals and market needs.
• Lead the planning, execution, and launch of product features and enhancements.
• Work closely with engineering, design, and marketing teams to ensure successful product development cycles.
• Conduct thorough market and competitor research to identify opportunities for new features and improvements.
• Prioritise a seamless and intuitive UX, incorporating feedback from users to refine and reiterate upon the product.
• Serve as the main point of contact for all product-related discussions with internal teams,
• partners, and stakeholders.
• Utilise data analytics to make informed decisions, monitor product performance, and measure success against key metrics.

• At least 2-3 years of experience as a Product Manager or similar role, ideally within the Web3, FinTech, LegalTech sectors.
• Strong understanding of Web3 project lifecycles is preferred (early stage incorporation, fundraising, decentralisation).
• Experience with back-office automation is preferred.
• Ability to work cross-functionally with engineering, design, and marketing teams.
• Excellent communication, leadership, and project management skills.
• Innovative thinker with a passion for technology and its potential to transform businesses.

Perform cost management activities on site including but not limited to the following activities:

• Cost validation for work assignments/packages and change order.
• Ascertain cost of works prior to award for each work package.
• Perform measurement of works based on SMM IEC measurement rules.
• Develop Notes On Pricing.
• Vetting of Packages Bid Form. Bidders qualifications and bidders list proposal for each procurement package.
• Provide regular report on procurement progress and cost tracking.
• Procurement package delivery status report.
• Develop implementation plan, including timing, resources, and program management necessary to achieve the identified savings per assigned work/project.
• Develop overall cost tracker for entire Works.
• Advising % of contingencies & projected cost escalation for labour + material.
• Participation during design meeting, bid interviews and negotiation.
• Determine Contractor’s Basis Of Estimate and provide professional advice.
• Drive for negotiations for change order and track the negotiation effort. Negotiation should be based on data.
• Conduct sourcing events, including request for quotations (RFQ) or request for proposals (RFP), negotiations with bidders, bid awards with Decision Analysis (DA), and draft Tender Recommendation Report, as needed.
• Perform general procurement (commercial and contractual) administration, management, and support.
• Procurement package expediting / delivery tracking and reporting.
• Validating GC Cost of Works, Change Orders, Monthly Claim Recommendation.

The IKEA Food Halal Compliance Manager is responsible for overseeing all aspects of IKEA Food's Halal operations, ensuring compliance with Halal standards and regulations. This role involves a combination of strategic planning, operational execution, and regulatory compliance.

• You will develop and implement halal compliance policies and procedures for all food service outlets in the IKEA stores.
• You will establish HALAL SOP and HALAL ASSURANCE SYSTEM manuals and guidelines.
• You will coordinate with JAKIM, MOH, and other relevant government agencies regarding halal-related matters to meet food safety requirements.
• You will conduct training sessions to ensure food safety, quality, and regulatory compliance.
• You will manage customer complaints and conduct QA investigations.
• You will address Non-conformance (Corrective Action) related to Halal matters promptly and provide timely justifications.
• You will keep store and country management informed about any changes regarding Halal certification.
• You will review the Halal Assurance System to ensure information is up to date.
• You will ensure all food and beverage supplies are halal and registered with MYeHALAL.
• You will prepare documents and reports for HALAL committee meetings.
• You will maintain the HALAL files and documents, ensuring they are well-organized and up to date.
• You will conduct external and internal halal audits to monitor halal quality and oversee internal halal training to promote knowledge and awareness of halal practices in the food and beverage industry.

NIQ Retailer Vertical (RV) simplify and streamline collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. Now, you can access diverse data sources, visualizations and analytical tools that help you differentiate your brand while keeping your retailer’s perspective top of mind. With you and your retailers using the same tools, you’ll be able to deliver mutual growth with speed, accuracy and consistency.

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within client organization.

A Little About You

With your analytical thinking, you will be able to see beyond the numbers and create a seamless analysis to help your client’s business to grow. Being an open mind will help you in learning and understanding the world of FMCG, in which your clients play. The ability to manage time and set up priorities will define your account management style.

 ​​​​​​​

The Opportunity

• Ensure daily processing deliverables of the region are consistently met
• Monitor team performance and quality of work 
• Deliver an exceptional service to all payers and beneficiaries
• Ensure all payment related enquiries are resolved promptly
• Understand the importance of strong financial controls and operate consistently within our regulatory, safeguarding and internal policies
• Maintain cash balances globally to ensure liquidity to meet all deliverables
• Maintaining internal control systems
• Banking, invoicing and credit card reconciliation
• Compliance verification and reporting
• Identify processing inefficiencies, propose and drive initiatives forward to resolve 
• Collaborate with internal and external stakeholders to support successful launch of new business and product initiatives 
• Ensure the team are trained, operating efficiently and effectively and maintain training documentation
• Help with setting strategic priorities, challenging objectives and monitor progress and KPIs
• Prepare goals and review reports to track key metrics for success and team performance

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE