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COMPANY DESCRIPTION
1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.
We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.
Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.
RESPONSIBILITIES
The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.
This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.
Responsibilities
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Responsible for supporting the service manager in the:
Official account of Jobstore.
We are currently seeking a self-motivated, dynamic and committed LTS(LifeTime Service) Junior Manager to join our WASIA Team based in Singapore with direct reporting to our local Head of LTS. This owner of this position has the opportunity to develop to become Head of LTS, when the present holder of the position is retiring next year March.
JOB Summary
This position of LTS Junior Manager needs to manage the assigned WASIA LTS-related activities and coordinate the support of our customers with the field service technicians based locally first for the solid wood range and then take over after comprehensive training the whole range of products under the Weinig groups for the SEA region.
We are looking for a young, fast learning person with professional working style who directs and oversees the assigned part of the LTS Department to achieve high performance and ensure excellence in support and service to customers in the Southeast Asian Market.
This role is offering to an enthusiastic, customer-oriented person, who should be strong with remote communication about technical topics, the great opportunity to grow in a senior manager who leads, guides, manages and directs the assigned team members to complete machine installations, commissioning, debugging and after service jobs.
A detail-oriented leader with strong analytical and problem-solving skills, creativity and a solution-focused "can-do" attitude; and a team player who can fully support the team in archiving the targets of company will find a great base to develop even further in an international set up in a growing industry with good development opportunities.
Essential Functions
Key Competencies
Education and Experience
If you are someone with strong leadership, influencing, communication and interpersonal skills, with a demonstrated ability to listen to the voice of customers to create meaningful transformational change, please consider joining us if you can fulfill most of the following qualifications:
Equal Opportunity Employer/Veterans/Disabled
WASIA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are interested and looking to take on the challenge in your next career and develop your skills in the growing WASIA market together with the team of Weinig professionals, we would love to hear from you!
May you please send your letter of application with your Resume to info-asia@weinig.com or Junxiao.chu@weinig.com
MICHAEL WEINIG ASIA PTE LTD
11 Tampines Street 92, Tampines Biz Hub #04-08, Singapore 528872
Telephone (65) 6758 5178 E-Mail info-asia@weinig.com Internet www.weinigasia.com
Registered in Singapore #198501593M
Managing Director: Mr. Frank Ralf Muller
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Overview
Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.
Job Responsibilities
Job Requirements
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NUHS Data Analytics & Insights (DAI) team under Group Care Plan Ops support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team develops innovative analytics solutions and derives actionable insights to support management decision making towards attainment of NUHS vision and key priorities.
This is a business analyst role where you will play a critical role in overseeing and driving the successful execution of data-related projects, and bridging the gap between complex healthcare data and actionable insights. You will collaborate with cross-functional teams, stakeholders, and data specialists to ensure project objectives are met, timelines are adhered to, and deliverables are of high quality. Your expertise in project management methodologies, data processes, and team coordination will contribute to the effective and efficient implementation of data initiatives that improve patient outcomes, operational efficiency, and organizational effectiveness. You will also be responsible for transforming raw data into meaningful information, collaborating with various stakeholders to ensure accurate and efficient data interpretation, analysis, and reporting.
Responsibilities
Requirements
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Student Care - Centre Manager
Are you looking for a purposeful career in a homely environment that is progressive and dedicated to support the physical, intellectual, emotional, and social development of a child?
Are you looking for a positive and collaborative work environment that promotes staff wellbeing and believes in the development of the team members?
If you are, join our team! We set out to make a difference in the lives of individuals and families every day. Our staff are our greatest asset, no matter what role we are undertaking.
Please send in your application with the heading “Centre Manager” and include your resume, your educational and working background, details of your last work experience, last drawn salary and at least 1 referee to Aldersgate Praise Centre
Email : contact@aldersgate.sg
Roles & Responsibilities:
Requirements
· 2 years of relevant experience in managing a Student Care Centre is preferred.
· Minimum Polytechnic Diploma or equivalent
· Possess good communication skills
· Team player and ability to multi-task
Working Hours
Normal school term: 11am to 7pm (Mon - Fri);
During school holiday: 7.30am to 7pm (Mon - Fri) – on shift
Weekends (1/2 day) – if required
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Overview
The Centre for Innovation in Healthcare (CIH), is a one-stop hub with the goal of facilitating clinical adoption of practice changing innovations for public good and global impact. CIH achieves this goal by complementing other partners in the innovation ecosystem.
By virtue of CIH being part of National University Health System, CIH leverages its core assets of patients, healthcare professionals, and health datato progress innovations in their innovation journeys.
The Innovation Manager will run exciting innovation projects at various stages of the healthcare innovation journey, to progress them towards the final goal of deployment and clinical adoption of the innovation. You will also be the first point of contact to manage new interest to engage CIH services and also lead initiatives and events to support CIH’s goal.
You will work closely with a diverse team comprising project managers, clinical research coordinators (CRC) and business managers to provide the support for our healthcare innovators to achieve CIH’s goal.
Job Respnsibilities
Job Requirements
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We are looking for a motivated, dynamic Assistant Service Manager to join our team based in JB. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.
To help to achieve this, we will provide you with a competitive base salary, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Branch Operations Manager and the Service Team.
In this role you will be responsible for:
a. Renewal of road tax and Puspakom inspections
b. Maintenance of service vehicles
c. Repair costs
d. Fuel usage
e. Driver logs
f. Service tools and safety equipment register
a. State of Service c. Customer Issues
b. Supervisors’ issues d. Other issues
E. Health & Safety
The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:
OTHER DUTIES:
The ideal candidate will possess:
Highly Desirable:
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Rentokil Initial (M) Sdn Bhd
No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.
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Purpose of the Job
Key Accountabilities
Qualifications
Education:
General-level Microsoft Certified Systems Engineer (MCSE) certification
General-level IT Service Management certification, e.g., ITIL
General-level Project Management certifications, e.g., PMP, Prince II
Experience:
Specialized knowledge:
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Job Description:
The incumbent will assist in implementing and supporting Population Health initiatives in the Western region. He/she will contribute towards the nationwide implementation of Healthier SG by supporting the Primary Care Networks (PCNs) and their respective GPs.
Responsibilities
Requirements:
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Job Description:
The incumbent will assist the Director and work closely with internal and external partners and stakeholders to plan and support Population Health initiatives in primary care.
1. Plan, develop and implement Population Health initiatives in primary care as required
2. Develop and oversee evaluation, performance and reward, and drive clinical quality improvement initiatives
3. Oversee and administer the Population Health related finances and audit
4. Engage and form collaborative relationship with internal and external partners and stakeholders as required
5. Oversee the secretariat support for key committees and workgroups, and gather insights/feedback from partners for the planning and implementation of Population Health initiatives
6. Any other tasks as assigned
Requirements:
- Bachelor degree preferably in health and social related field
- At least 10 years of relevant experience in healthcare
- Additional marketing experience and grant management experience would be an advantage
- Have supervisory experience
- Possess an analytical and inquisitive mind, and the ability to identify / discern complex trends and patterns.
- Excellent writing skills with ability to produce clear, structured proposals
- Highly motivated, independent and a good team player.
- Good interpersonal and communication skill
- Ability to multi-task
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Position
Service Manager, Data Security Services
The Service Manager for Data Security Services manages the RUN team and the related activities to data and endpoint security. He/She is the main point of contact for the service provider and the internal clients in the bank. He/She manages the budget for the scope. He/She is also responsible for the transition of the new services from other regions to Singapore and manages the project/transition. The role is a techno-managerial role and will have to be involved in DLP policy/rule modifications as well. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologies within data and endpoint security.
Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK, and Russia) remotely from Singapore. France infrastructure represents approximately 90% of the worldwide production activities of CA-CIB.
Team works in Asia and Europe time zones and flexible rotational shift is based on the nature of duties.
The operational support of the team covers the following technical scope:
Detailed Job Responsibilities
The Team Manager has a wide spectrum of responsibilities and actions.
As the manager of his/her team, he/she:
As the manager of his/her scope of activity, he/she:
As an experienced professional in Security domain, he/she:
As the first point of contact for the Service Provider, he/she:
As the first point of contact for internal Clients, he/she:
As a member of ISAP/ITS, he/she:
Work Schedule
v Work Timing is flexible and is scheduled to manage the operations within business hours of Asia and Emea timezone.
v Role may have to attend and lead any critical issues escalated outside of working hours, when operational needs.
Qualifications Requirements
Ø Minimum 12 years of IT Security experience and with 3-4 years of team management experience.
Ø Must be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science.
Ø Must have knowledge of different domains of IT Security.
Ø Must have managed a team size of 8 or more Security Specialists in an enterprise level environment;
Ø Must have prior hands-on experience in managing the IT Security Solutions.
Ø Must have experience in working in Production setup in Run (Operations) mode.
Ø Must have working experience in managing the endpoint and data security solutions for a Large enterprise level environment, working experience in financial organization is preferred.
Ø Ability to apply risk based approach while working on assigned responsibilities.
Ø Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions.
Ø Excellent in analytical, communication and documentation skills.
Ø Ability to organize work and be able to priories work as per the needs of Production Operation’s needs.
Ø Must have strong understanding of ITIL processes and comfortable working in process oriented environment.
Ø Ability to work independently and as well as a part of team and is able to work under minimal supervision.
Ø Should have time management skills and able to manage work in fast moving environment.
Ø Should have hands-on technical exposure on wide spectrum of endpoint and data security technologies e.g. Symantec Data Loss Prevention (DLP), Symantec Endpoint Protection, Phishing Prevention and other IT Security technologies.
Ø Must have experience in defining, designing and configuring DLP Policies as per the business requirements.
Ø Professional Certifications:
Interested applicants, please email your resume to Shaun Quek Yew Meng.
Email: shaunquek@recruitexpress.com.sg
CEI Reg No: R1660732
EA Licence No: 99C4599
Official account of Jobstore.
COMPANY DESCRIPTION
1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.
We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.
Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.
RESPONSIBILITIES
Primary Role
The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.
This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.
Responsibilities
Official account of Jobstore.
We are looking for a motivated, dynamic Assistant Service Manager to join our team based in JB. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.
To help to achieve this, we will provide you with a competitive base salary, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Branch Operations Manager and the Service Team.
In this role you will be responsible for:
a. Renewal of road tax and Puspakom inspections
b. Maintenance of service vehicles
c. Repair costs
d. Fuel usage
e. Driver logs
f. Service tools and safety equipment register
a. State of Service c. Customer Issues
b. Supervisors’ issues d. Other issues
E. Health & Safety
The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:
OTHER DUTIES:
The ideal candidate will possess:
Highly Desirable:
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Rentokil Initial (M) Sdn Bhd
No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.
Official account of Jobstore.
As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.
You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.
You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.
You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.
You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.
Key accountabilities but not limited to:
Qualification Required and Area of Discipline
Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
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As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.
Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.
The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.
The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.
The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.
The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.
The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.
The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.