We are looking for a Operations Director to oversee organization’s ongoing operations and procedures. Responsible for the efficiency of business. Operations Director maintains control of diverse business operations, an experienced efficient leader with excellent people skills, business acumen and exemplary work ethics. The goal of the Operations Director is to secure the functionality of business to drive sustainable growth, whilst ensuring compliance with regulatory and operational requirements.

· Establish policies and procedures that promote company vision

· To put the vision in writing

· Oversee daily operations of the company and the work of executives (Compliance & Finance etc.)

· Lead employees to encourage maximum performance and dedication

· Evaluate performance by analyzing and interpreting data and metrics

· Participate in business expansion activities (via investments, acquisitions, corporate alliances etc.

· Manage relationships with partners/vendors

· Manage organizational change & critical projects

Job Requirements

· At a minimum Degree or MBA (desirable)

· Proven experience as Operations Director or relevant role

· Understanding of business functions such as Compliance, Finance, Business Development etc

· Demonstrable competency in strategic planning and business development

· Outstanding organizational and leadership abilities

· Excellent interpersonal and public speaking skills

To secure and manage long term profitable growth for the ASP Ships Group ship management companies operating in the Asian market –

- ASP Ship Management Singapore Pte Ltd

- ASP Ship Management India Pvt Ltd

Manage and maintain world’s best practice in safety management and protection of the marine environment

Manage strong customer relationships

Manage continuous improvement in our people, ship management systems and processes

Manage and maintain strong external and internal communication

Maximising returns to shareholders

Job Description

General Summary:

The Vendor Management Associate Director oversees all vendor management activities for Global Regulatory Affairs, including vendor governance, vendor relationship management, performance management, and new vendor selection process. This role will serve as the key interface between Regulatory functional leaders and departmental vendors.

Key Duties and Responsibilities:

• Partner with Regulatory leadership team and key stakeholders to create and manage departmental outsourcing strategy, including ensuring business continuity.
• Develop and lead vendor oversight plan for function and provide education to ensure ongoing assessment.
• Orchestrate and participate in all aspects of vendor governance from operational to executive level.
• Create and monitor KPIs and metrics to document and measure vendor performance and value.
• Drive operational efficiency to ensure economies of scale and consolidation where possible.
• Identify and lead continuous improvement initiatives within vendor relationships, including the development of process documents to standardize process and optimize performance.
• Partner with Strategic Sourcing and OBIE on contracting process.

Knowledge and Skills:

• Advanced knowledge of vendor management, including strategic sourcing, and financial management. 
• Excellent written and oral communication skills, including well-developed presentation skills.
• Proven ability to drive conflict resolution
• Organizational skills, an ability to manage multiple priorities.
• Strong collaboration, negotiation and interpersonal skills to effectively influence internal or external stakeholders at all levels in the organization.
• General business management knowledge to assess the impact of project decisions on financial and corporate objectives.
• Ability to drive firm deadlines.

Education and Experience:

• Typically requires a Bachelor’s degree in Life Sciences or Business Administration
• Typically requires 8 years of experience or the equivalent combination of education and Experience
• Experience within the Life Sciences industry or similar

We’re enabling flexibility and choice between individuals and their managers to maintain our strong culture of collaboration and ensure a daily vibrancy within our sites globally. In this Hybrid or On-Site-Eligible role, you can choose to work:

1. Hybrid and work remotely up to two days per week; or select

2. On-Site and work 5 days per week with ad hoc flexibility.  

#LI-EE1  #LI-Hybrid

Company Information

Job Description:

• Primarily focus on developing new potential key groupwide corporate accounts.
• Meets with key potential clients (with substantial business volume), maintaining relationships, negotiating and securing RFP opportunities for the group.
• Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Organising events relating to corporate business development.
• Reporting to the Head, Business Travel / Director of Sales, Business Travel, this position is responsible for product sales to the Corporate, MICE & Consortia markets.
• Identify and develop new business opportunities through aggressive sales to achieve profitability goals.
• Required to develop and deliver professional presentations to corporate/consortia/MICE clients to describe and develop appeal for the product.
• Manage the pitch process to corporate clients to maximise rate of closure.
• Conduct regular sales calls to relevant partners, develop sales tools and awareness to secure sales leads.
• Co-ordinate and participate in promotional activities, trade shows and special projects.
• Identify and develop new business opportunities within the corporate/MICE/consortia segment.
• Expand and increase sales revenue and market share.
• Build and foster strong business relationship with new key corporate/MICE/consortia accounts for the group.
• Ensure consistent business follow-up and secure new RFP opportunities.
• Coordinate and organize promotional activities, sales trips and trade shows.
• Special projects/additional duties may be assigned from time to time based on job requirements.

Job Requirements:

• Possess a Diploma or Degree in Sales and Marketing.
• Minimum 5 years of relevant corporate room sales experience in the Hospitality industry with proven sales track record; Regional Sales Office experience is preferred.
• Self-motivated, dynamic, result-oriented individual and a team player with strong business acumen.
• Excellent interpersonal and communication skills with a strong network.
• Possess strong negotiation and presentation skills.
• Good knowledge of Opera/Delphi/Salesforce.com is advantageous

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary GSS team (Global Service Solution) we are searching for a Account Management Director, who will be responsible for the customer relationship, account strategy, KPI delivery and all new business opportunities within their assigned GSS account(s).  They will be accountable for the overall customer P&L and the operational performance of the account across multiple GSS sites, meeting customer expectations and driving customer satisfaction.

What a typical day looks like

• Drives new business on the account through organic growth at current sites, expansion of existing services into new sites / regions and through the addition of new GSS services.
• Works in conjunction with the wider GSS team, pulling Business Development, Solutions and Pricing resources into customer engagements as needed in the drive to expand business.
• Monitors and signs-off on all proposals, quotations and negotiations with the customer on the GSS side of the business.
• Negotiates all contract renewals and amendments, guarding the key tenets of the contract on behalf of the client when driving performance in Flex, and on behalf of Flex when closing commercials with the customer.
• Monitors and manages profitability, sustainability and opportunities for improvement. Works closely with GSS Solutions and Finance in the correction of discrepancies within “Quote vs Actuals” analysis
• Long term forecast and strategic planning for the account(s), as well as short term forecast and actuals alignment and communication with G-Ops for the account(s)
• Develops strategic relationships with key decision makers within the customer’s organization, and facilitates introduction of relevant Flex leadership to those decision makers as appropriate. Monitors and reports the quality, frequency and efficacy of F2F relationships with the customers, seeking to always improve this key metric and to drive workshop / white-board sessions with decision-making levels at the customer
• Key escalation point globally for customer issues, scope changes, quality and communications management

The experience we are looking to add to our team:

• Typically requires a certain track record of years of progressively advancing account management experience in a service supply chain / aftermarket role
• Demonstrates strong knowledge of global supply chain business models as it relates to forward, reverse logistics and Circular Economy solutions.
• Prior experience in clean energy, robotics, capital equipment, industrial devices and power solutions is required
• Understanding of key financial metrics and capability to read P&L, balance sheets, ROI indicators, taking actions to meet customers’ needs and company targets
• Excellent communication and problem-solving skills
• Ability to successfully influence senior level management, executives and key clients
• Ability to travel 25%

Here are a few of our preferred experiences…

• Experience in Industrial aftermarket services, supply chain and logistics areas
• A good understanding of Industrial Device development, manufacturing and service
• Knowledge of relevant regulatory frameworks and quality systems is an advantage
• Prior experience in a multinational environment and strong intercultural skills

Here are a few examples of what you’ll get for the great work you provide:

• A thriving and supportive work environment powered by open communication and collaboration
• This role is a new opportunity to make an impact and grow a successful career in a forward-thinking company
• Work with an expansive and diverse portfolio of customers on a growing path.
• Gainful compensation and benefits plan

AM112

Job Category

Sales - Marketing - Account Mgmt

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job Purpose

This Director, ALM assists in the monitoring and risk management of Jackson's asset/liability position. The Director's responsibilities include enhancing the efficiency of Jackson's asset allocation to its liabilities, performing key ALM analysis supporting hedging decisions, accurate compilation of key ALM data to senior management at Jackson as well as improving the accuracy of the financial modeling used within the ALM department.

Essential Responsibilities

• Periodically reviews and analyzes Jackson’s Strategic Asset Allocations backing various liability segments to enhance efficiency between portfolio return and risk exposure.
• Prepares monthly duration analysis for reporting to the Asset Liability Committee (ALCO).
• Works with Asset Management and Actuarial teams to periodically assess capital efficient investment activities, including rebalancing between portfolios.
• Recommends annually to the Investment Committee, Reinvestment Assumptions for various Actuarial liability and capital models.
• Provides oversight to monthly Actuarial asset modelling process along with recommendations on methodology enhancements.
• Provides support as required for any ALM analysis that would support hedging decisions, including those related to drivers of capital creation.
• Assists ALM department in implementing modeling techniques that are designed to improve accuracy and efficiency.
• Assists in periodic update of Investment policy and ALM policy.
• Project management of complex cross-functional workstreams with focus on key objectives, building consensus and senior stakeholder management through effective communication.
• Reviews work product produced by staff and focuses on effective methods of presentation and communication of results.
• Manages professional staff; responsible for personnel actions including hiring, individual performance and salary reviews, corrective action and terminations.

Other Duties

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Demonstrated sound knowledge of US retirement products, financial risk exposures, ALM techniques and derivatives.
• Strong knowledge of actuarial principles and methodologies underlying General Account insurance liability valuations.
• Understanding of the risk and return characteristics of multiple asset classes that support insurance liabilities.
• Understanding of VA guarantees and Registered Index Linked Annuities’ product design and the key drivers that impact hedge modeling would be desirable.
• Demonstrated sound knowledge in the design, operation and testing of quantitative analytical models.
• Demonstrated sound understanding of risk management principles, processes and practice.
• Strong verbal and written communication skills especially when articulating technical concepts in a compelling manner to engage both technical and non-technical audiences.
• Strong business acumen and financial knowledge.
• Ability to establish and build effective relationships within and outside the organization.
• Strong analytical and problem-solving skills with the ability to effectively resolve complex problems and issues.
• Extensive knowledge of computer programming.
• Highly detail-oriented, with strong organization and multi-tasking skills.
• Ability to manage, lead, train and develop professional staff.

Qualifications

• Bachelor's Degree in Actuarial Science, Mathematics, Statistics, Economics, or related field of study required.

• Master's Degree preferred.

• 8+ years relevant Asset Liability Management or Actuarial experience required.

• Management experience required.

• Attained either the Fellow of the Society of Actuaries (FSA) designation or Chartered Financial Analyst (CFA) designation or equivalent work experience required.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

About the RoleThe core mission of the Practice Director for Identity is to accelerate net new growth within Identity domain. This role operates across all the Versent business geographies, focusing on delivering advisory and partnership-led lead opportunities as an initial point to develop net new customers, or net strategic opportunities in existing customers.The role focuses on net new leads, expansion of strategic opportunities in existing customers, and thought leadership for strategic pursuits/deals that result in long-term consulting outcomes. This is achieved through the expertise that the role brings to the strategic customer conversations, partially in matching and shaping business requirements and outcomes.The Director works with the regional growth function to develop engagements and leads into strategic customers, demonstrating Versent’s capability and leadership. The Director is accountable for working directly with the customer to develop the solution and commercial outcome for the client engagements.Responsibilities include, but not limited toPresales & Solution Leadership: Responsible for pre-sales, advisory…

Click here to view more detail / apply for Practice Director - Identity and Access Management

Director of Digital Portfolio Management

Description -

Position Overview

As the Director of Digital Portfolio Management, you will be responsible for enhancing and managing a centralized repository of pan-HP Digital Portfolio, including associated programs, projects, spend, tools and resources, aligned with our target-state Enterprise Digital Architecture.

Fundamental to the success of this role will be the ability to run central repository for the pan-HP Digital Portfolio, with executive oversight for all associated programs, projects, spend, performance, and reporting, together with the tools, resources, process, and organizational modules required to ensure that the portfolio is focused, efficient, effective and continuously aligned to and enabling the Target-State Enterprise Digital Architecture. This role will also assume responsibilities for articulating value and managing progress against opportunity pools for Digital Capabilities. This would include opportunity funnel sizing, tracking & reporting of captured value, spend, budgeting and reinvest prospects for these capabilities. Simultaneously, this must be done in a way that is transparent, collaborative, reduces complexity, generates enthusiasm, achieves buy-in, and adds value to stakeholders. The ideal candidate will bring a rare combination of strategy, technology, finance, and investment capital allocation experience, exceptional business judgement and operational execution capabilities, a collaborative and inclusive leadership style, and executive-level communication skills.

Job Summary
• This role is responsible for leading the development, execution, and oversight of strategic plans and initiatives, driving growth and ensuring alignment with organizational goals. The role provides strategic counsel on matters related to growth and operational efficiency. The role explores and assesses new business opportunities, partnerships, mergers, acquisitions, and expansion strategies that align with the company's growth objectives.

Responsibilities
• Builds financially sound, executable, data-driven business strategies that improve organization's share holder value.
• Provides strategic advice to clarify, plan and monitor the growth of the organization or business unit revenues and market share.
• Applies financial rigor and acumen to all initiatives that lead executives and business teams to share holder value based decisions.
• Designs and develops business models, market strategies or M&A activities for organizational effectiveness.
• Leads strategy and leadership teams in developing key and difficult acquisitions/growth transactions and strategies.
• Owns tracking and reporting of business metrics, including financial targets, goals, and business insights on results and outcomes.
• Provides business rational and risk assessment for making investments in the area of focus.
• Creates a performance driven culture that ensures that the organization has the best strategic planning team in the industry.
• Influences C-level executives on a wide range of business issues, including risk management and implementation tactics.
• Performs talent management responsibilities including recruitment, performance management, coaching and career development.

Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 12+ years of job-related and/or management experience, preferably in management consulting, corporate strategy, market research, or a related field.

Preferred Certifications
• Project Management Professional (PMP) Certification

Knowledge & Skills
• Agile Methodology
• Business Intelligence
• Dashboard
• Data Analysis
• Data Management
• Data Science
• Data Visualization
• Machine Learning
• SAS (Software)
• SQL (Programming Language)
• Statistics

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts multiple functions and may act as a lead to peers on cross-functional project teams working to establish and execute business goals.

Complexity
• Contributes to the development of company objectives and achieves goals through subordinate high-level individual contributors and managers.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Job -

Business Planning

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Closes: 29 March 2024 Classification: Senior Officer Grade C Salary: $119,595 - $128,465 plus superannuation Position No: 37555 Directorate: Community Services Advertised (Gazettal date): 15 March 2024 Contact Officer: Bianca Murcutt on bianca.murcutt@act.gov.au or 0400 437 487 Details: The Corporate Assurance and Risk Management Team (CARM) is seeking an Assistant Director to develop, coordinate and implement the CSD Internal Audit Program including conducting internal audits, and support business areas within Community Services Directorate (CSD) with risk management activities and preparing and testing business continuity plans. The position also supports the fraud and corruption prevention activities across the Directorate. The Assistant Director will lead a small team and work collaboratively across CSD and with external agencies to contribute to the risk management, business continuity and fraud prevention frameworks of CSD. CSD is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait…

Click here to view more detail / apply for Assistant Director, Internal Audit and Risk Management | Full-time Permanent

Assistant Director, Program Management Office (EA2024/83) Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways? Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters? Do you want to be responsible for the provision of effective program and project management reporting, support, and advice in one of Australia's most essential government agencies? Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with…

Click here to view more detail / apply for Assistant Director, Program Management Office (EA2024/83)

Become a part of our caring community and help us put health first
 

The Consumer Director (CD) Services Project Manager designs, communicates and implements an operational plan for completing the project; monitors progress and performance against the project plan; takes action to resolve operational problems and minimize delays.

               

Position Responsibilities:

• Engage and educate internal and external stakeholders about the concepts of consumer directed services and what is required to successfully develop and deliver service within the paradigm.
• Analyze, monitor and provide periodic reports on the utilization of consumer directed services. Utilize the data to inform strategies and future work.
• Develop, implement and evaluate policies, procedures and guidelines for consumer directed services.
• Partner with market training to provide content for ongoing training, education and hands-on learning opportunities to partners, all levels of Member support management, and other divisions to support the development of organizational competencies.
• Participate in Commonwealth-wide and local partnership efforts that impact the growth and development of consumer-directed services work in Virginia. This includes networks, boards, committees and advisory groups.
• Facilitate a cycle of continuous improvement to assess and address performance gaps in the utilization of consumer directed services, including researching national best practices and develop strategies to ensure strong organizational practices.
• Partner internally to ensure that an internal Quality Assurance (QA) plan and system is in place with documented policies and procedures and internal controls for all key deliverables and requirements as described in the Contract's scope of work for Consumer Directed Services

Use your skills to make an impact
 

REQUIRED QUALIFICATIONS·    

• Bachelor's degree in healthcare, public administration, nursing, social work or other related field or equivalent education and experience
• 3+ years of technical and/or business project management experience.
• Must reside in Virginia

PREFERRED QUALIFICATIONS

• 2+ years of experience in Health Plan Operations, Healthcare, or Long-Term Care business systems
• Six Sigma and/or Project Management Institute certification
• Experience working with Medicaid and/or Medicare Plans and consumer directed services

Additional Information

This is a hybrid/home position in Virginia

Work at Home Criteria

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Marketing Technology organization within Salesforce is seeking to redefine how individuals engage with our company online. We are dedicated to creating a seamless and captivating digital experience for prospects, customers, and our passionate, loyal online communities. We are paving the way for a transformative online journey, through the integration of our corporate brand websites and our thriving Community ecosystem on a unified digital platform.

You will play a pivotal role in shaping the strategy and roadmap for our digital platform. The successful candidate will have expertise in the marketing website landscape and experience delivering systems on multiple platforms. The Senior Product Manager will partner with team members across Marketing, Engineering, Digital Strategy, Customer Success, Business Technology, and more. The individual will be responsible for delivery through project initiation, execution, and deployment in a scrum-agile work practice. This product role is also responsible for effective executive stakeholder engagement, self-direction, and Website Platform roadmaps.

Responsibilities

• Advise planning, prioritization of features, and direct execution of transitioning to a new Content Management System for Mulesoft.com.

• Collaborate with your team to establish and articulate a 6-month roadmap with a specific focus on Mulesoft.com website platform and features.

• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating the delivery of sophisticated, multi-year initiatives.

• Prioritize security and Trust initiatives involving privacy and customer data and work with engineering teams to address bugs in a timely matter within established SLA’s.

• Lead the backlog of one scrum team including writing epics, user stories, acceptance criteria, backlog management, and prioritization.

• Provide regular updates to leadership, advancing items when needed but with presence and relationships to identify and resolve most issues independently.

• Champion, facilitate, and furnish, timely decision-making across a broad network of collaborators, delivery partners, and operational teams.

• Have strong domain knowledge of your area. Understand where features fit into the overall business and the rationale behind roadmap prioritizations. Establish strong partnerships with your development team.

• Show your partners that you understand their concerns, keep them informed of important changes, and give them a voice in the product direction. Maintain healthy relationships with your engineering and UX colleagues.

Qualifications

• History of product delivery with 5+ years of software product management experience.

• Deep experience in consumer experience, marketing, and digital engagement technologies.

• Passion for data-driven and metrics-driven decisions.

• Ability to manage competing and evolving priorities.

• Connect with business as well as technical audiences; able to write clear and concise documentation and user stories, and excellent spoken communication skills.

• Familiar and comfortable with agile/scrum development methodologies.

• Marketing and eCommerce experience is a plus.

• Expertise in web content management systems including Drupal and Wordpress a plus.

• Function independently and as part of a team, convey a strong professional image, exhibit interest and positive demeanor toward all assigned work, and strive for continuous improvement.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Job Description

The Business Analytics and Resource & Data Management Associate Director serves as the subject matter expert for data informatics/intelligence, resource management liaison, and business system support for the Global Time Tracking system within the Global Regulatory Affairs and Clinical Safety (GRACS) Organization.  The role will be a combination of business operations, technical development, organizational management, and interpersonal skills in the following areas:

• Data Informatics/Intelligence – The primary responsibilities of this role are to develop, deploy, and maintain Power Platform capabilities for the GRACS organization.  This role will leverage the suite of Microsoft Power Platform capabilities, artificial intelligence, and other applicable technologies to advanced data management capabilities by combining and analyzing large data sets to drive actionable insights for senior leadership.  Additionally, the candidate will proactively identify opportunities for streamlining business processes and operations by removing waste and delivering results through the application of all available information technology (IT) and management (IM) technologies.

• Resource Management – This role partners closely with organizational leadership to articulate and represent functional area demand and overall GRACS demand by leveraging key data sets to perform demand forecasting and resource analytics to support strategic and tactical demand and capacity decisions.  This role will support the development, maintenance and execution of a holistic demand and capacity model for the GRACS organization.  Additionally, the candidate will leverage their growth mindset to continue to drive precision and accuracy in functional area resource forecasting.

• Business System Support – The primary responsibilities will be serving as the GRACS Global Time Tracking (GTT) subject matter expert to manage time-reporting data and other administrative elements of GRACS time reporting.

Education:

• Bachelor’s degree in Business, Technology (Information Management, Computer Science, Engineering), Analytics, Scientific or relevant business operations discipline

Required Experience and Skills:

• A minimum of 10 years of experience supporting business operations in the life sciences, pharmaceutical or related industry.

• Advanced expertise in Microsoft Power Platform (Power Apps, Power BI, Power Automate, etc.), SharePoint, Microsoft Dynamics 365, Azure, Dataverse, Microsoft Excel and Microsoft Office Suite

• Application of necessary code (Power FX, DAX, VBA, SQL, etc.) to transform and manipulate large data sets.

• Demonstrated ability to work with large data sets, analyze complex data and drive actionable insights.

• Expertise in developing dynamic Power BI reports and dashboards.

• Excellent communication and presentation skills

• Demonstrated ability to network, collaborate, and communicate across cultures, organizational levels and disciplines.

• Growth mindset

• Detail-oriented and able to manage multiple competing priorities executing project plans with a sense of urgency.

• Experience working in a cross-functional and collaborative team environment.

• Ability to lead by influence and work effectively in matrix organizational structures. 

• Broad organizational awareness and knowledge of touch points/interdependencies.

• Demonstrated Change Management knowledge/experience.

• Excellent project management, problem solving, and communication skills. 

Preferred Experience and Skills:

• Working knowledge of processes, systems and business environment within Regulatory Affairs and / or pharmaceutical setting

• Resource, demand and capacity management experience

• Familiarity with Business System Requirements

• Robotic Process Automation

• Advanced degree

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

GRACSJOBS

#EBRG

#VETJOBS

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).  Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.  This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days.  For Washington State Jobs, a summary of benefits is listed here.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Summary:

The Program Management Director will support a large USAID global health security (GHS) project, managing cross-functional teams from award through close-out. Provides overall strategic direction for project management support including plans to determine technical implementation, activity scheduling, budget, procedures, staffing, and allotment of resources needed for projects. Identifies specialized partnership needs, engages qualified partners to ensure technical performance. Contributes project experience and learning to global thought leadership initiatives in specific area of technical specialization. Plans and directs schedules and monitors budget/spending. Organizes interdepartmental activities ensuring completion of the project on schedule and within budget constraints. Selects, develops, and evaluates personnel to ensure efficient project implementation. This position will report to the Project Director and act as their backup.This position is contingent upon successful award.

Accountabilities:

• Provide support to the Project Director to ensure the project is implemented in an efficient, compliant, timely and results-oriented manner.
• Serves as the program and country management technical lead and key point of contact for the prime implementing organization on a large project.
• Oversees country programs, working closely with Country Directors, Technical Director, and technical leads to ensure smooth project implementation, tracks performance against project timelines, budget, objectives, and deliverables.
• Establishes work plans, project teams, and SOPs to meet project goals and ensure compliance with organizational and donor policies.
• Plans, directs, and coordinates activities, in coordination with the Technical and Strategic Information Director, to ensure that goals and objectives are accomplished within prescribed time frame and funding parameters.
• Coordinate the provision of technical and management support to established country programs to ensure timely achievement of project objectives and deliverables, e.g. managing employee and consultant hiring process including recruitment, interviewing, and development of solicitations and scopes of work.
• Manage, implement, and monitor systems, services, staff, and budgets to achieve financial, administrative and project goals.
• Provide timely and accurate project reports to FHI 360 and donors, as required.
• Works closely with the Finance Director to develop, review, and monitor approved budgets.
• Identify, escalate and mitigate programmatic and financial risk across the award, including through all subagreements/contracts.
• Oversees execution and management of subs throughout the life of project.
• Ensure compliance with FHI 360 procurement and financial reporting procedures by field-based programs and serving as a resource to field finance and administrative staff on procurement and payment procedures.
• Ensures high quality technical deliverables—including workplans and annual reports—are developed, submitted and approved on schedule and within budget parameters.
• Develops and implements processes and procedures to achieve strategic goals of the project.
• Provides direction to ensure technical activities are compliant with client agreements, government regulations and the organization’s policies and procedures.
• Responds to client requests and questions on project matters and ensures timely drafts and submissions of consents, approvals and/or waivers.
• Recruits, orients, and supervises project staff to support project and ensure the completion of programmatic and workforce planning needs are met and achieved.
• Provide leadership to staff to ensure the development of timely, high quality and regulation compliant reporting per FHI 360 and donor guidelines.
• Provide supportive guidance and supervision to staff, and managers who are charged to implement projects within the assigned area of expertise.
• Collaborate with cross functional groups on matters concerning staff development that leverages international staff to mentor local staff, so as to maintain project accountability and scale in the short term and fast track capacity building for the long term.
• Support performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
• Performs other duties as assigned.

Applied Knowledge & Skills:

• Effective strategic planning, project evaluation and project management skills.
• Strong business acumen, staff development, management, and reporting experience.
• Strong consultative and negotiation skills.
• Operations management, corporate policies, compliance, and procedures oversight experience.
• Demonstrated public relations and diplomacy skills required.
• Excellent oral and written communication skills.
• Ability to speak the country’s language.
• Ability to build positive local working relationships with local communities, district government officials, UN and where appropriate, donor representatives.
• Ability to analyze and establish effective and supportive cross- project coordination, organizational procedures, and management systems.

Problem Solving & Impact:

• Decisions and actions have a significant impact on management and operations.
• Problems encountered are moderate to complex and highly varied.
• Demonstrates strong critical thinking and problem-solving skills to plan, organize, and manage resources for successful completion of projects.
• Exercises judgment to meet business strategies and develops objectives that align with organizational goals.

Supervision Given/Received:

• Assists in setting goals and budgets for projects and leads the country in achieving strategic goals.
• Leads coordination for fundraising planning and implementing strategies to increase private donor giving.
• Leads coordination of resources for ongoing projects across functional areas and addresses/ resolves issues.
• Typically reports to a Project Director.

Education:

• Bachelor's Degree or its International Equivalent in Business Administration, Public Health, Social Sciences or Related Field.
• Project Management (PM) Certification preferred.

Experience:

• Typically requires a minimum of 12+ years of relevant experience in managing USG projects, specifically USAID, management of GHS projects, and donor, sub-, and partner management.
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
• Proficient with applicable rules, regulations, and policies associated with international development and non-governmental organizations (NGOs).

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. 

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range: $128,000 - $183,000

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.

Job Posting Title: Director, Test Administration Honoraria Management

College Board – Assessment Delivery Operations 

Location: Remote or Hybrid options available

Type: This is a full-time position

About the Team 

The Operations Division at College Board is focused on leading the organization’s transformation to support delivery of digital assessments. The division aims to provide a strong customer engagement and world-class digital assessment delivery experience that supports millions of students and thousands of schools and test centers annually. The 70-person Assessment Delivery department is a combination of sub-teams that support Test Administration Management, Supply Chain & Logistics, and Publications and Content Management. This role will be a Director on the Test Administration Management Onboard team.

About the Opportunity  

As Director of Test Administration Management (TAM) Honoraria, you will apply your business development, financial expertise, vendor management, and operational proficiency to manage the operational function within Assessment Delivery Operations (ADO) responsible for the disbursement of honoraria payment to test administrators.  You will support the TAM Onboard function, playing a pivotal role in managing and enhancing payment channels for our customers.  This position requires a banking and online payment processing background, a focus on exceptional customer service, and a commitment to optimizing operational financial methods.  You will apply innovative ways of thinking and operating by reimagining and evolving the honoraria process to enable greater agility, system automation, and higher levels of quality and efficiency for on-time payment delivery.

The candidate will be responsible for developing an efficient process for institutions to apply honoraria expenses and for facility fee exceptions as part of the administration of the SAT.  We seek a candidate who will manage the relationship with and performance of our payment vendor and support our primary external customers (e.g., Test Center Coordinators and their staff).

As the main point of contact, you will collaborate closely with the payment vendor supporting the Test Center Coordinator and staff to ensure their needs are met and their experience is constantly improved. You will advocate for the end customer by leading changes and identifying and envisioning the backlog of features required to build greater efficiency and higher levels of quality.  This requires strong and consistent partnership with multiple teams including College Readiness Assessments (CRA), Finance, Cost Management, Product Owners, Technology, Salesforce, Payment Vendor (PV), and PV's Customer Support team to understand and prioritize the Honoraria features and fully develop and validate success criteria.  In addition, you will oversee and manage the daily intake, investigation, and resolution of PV escalations and work to drive enhancements to the coordinator experience.  You will coordinate seamless handoffs among your team to others in Operations and work closely with the PV and Finance.  The stakes are high -- flawless application of policies and processes with the highest degree of quality and speed across a wide array of issue types is of mission-critical importance to our brand.

In this role, you will: 

Lead Daily Functions for Honoraria Capability (50%) 

• Partner with the Operations Vendor and Change Management (VCM) team for successful implementation of a new Honoraria payment vendor, including managing new test center staff onboarding honoraria processes, developing an online web strategy of honoraria content, and reviewing assessment survey feedback to enhance and identify payment issues

• Ensure timely and accurate payments to honoraria recipients

• Work with PV to ensure compliance with CRA policies to mitigate and reduce costs

• Oversee and maintain efficient payment channels for honoraria distribution domestically and internationally

• Continuously assess and improve payment methods to enhance the customer experience

• Develop and maintain payment operations procedures for efficiency and compliance

• Collaborate with cross-functional teams to streamline billing and payment workflows

• Stay up to date with banking industry trends and best practices

• Provide exceptional customer service to honoraria recipients who have escalated to PV, addressing inquiries and resolving payment-related issues promptly and professionally

• Develop and maintain strong working relationships with PV, CRA, Finance, Treasury, Cost Management, and ADO, understanding their unique needs and requirements

• Partner with Product Owners across the organization to continually evolve the core capabilities of critical functions

Conduct Analysis and Recommend Improvements (25%)

• Analyze honoraria data to identify trends and opportunities for cost savings and efficiency improvements

• Prepare honoraria reconciliation reports, forecasts, and budget analyses to support decision-making

• Develop and implement risk management strategies to safeguard data

• Identify process bottlenecks and inefficiencies and recommend solutions to streamline operations

Provide Strategic Support (25%) 

• Champion the roadmap connected to honoraria needs and influence the priority of features necessary to continually drive the function to new levels of optimization

• Utilize a data-driven approach and skilled communication tactics to influence change agents and business owners across the organization, including ADO, Vendor Management, Technology, and CRA, to ensure registration operation priorities are understood and align with broader goals and objectives

 About You  

You have: 

• A minimum of 5 years of experience in financial analysis, billing operations, accounts payable, vendor management, or a related role

• Knowledge of banking regulations, payment processing, and financial systems

• Strong knowledge of operations management practices, compliance, and vendor management

• Excellent interpersonal and customer service skills with a commitment to delivering a high level of service

• Excellent verbal and written communication skills, including the ability to confidently interact with executives and other key leaders across the College Board and its partners; also includes the ability to facilitate meetings and present remotely and in-person to groups of 15 or more

• A proven ability to lead complex and critical initiatives by clarifying objectives, planning, coordinating actions, managing issues, and communicating status and results to stakeholders at various levels of an organization

• Comfortable working with business owners, product development teams, vendors, technology, and the proven ability to earn the trust of key stakeholders quickly; mobilize and motivate teams and resolve conflict

• Experience in successfully gathering and analyzing data to predict trends and forecasting to address business problems in collaboration with diverse stakeholders

• Proficiency in financial modeling, data analysis, and Microsoft Excel

• Strong experience with Agile methodologies

• Experience with Salesforce and SmartSheet preferred

• Ability to adapt to changing priorities, thrive in a fast-paced environment, and execute with limited information and ambiguity

• The ability to travel 4-6 times per year. Occasional travel is required to College Board offices and vendor site when needed (approximately once per quarter to College Board's Reston office, on an as-needed basis to other College Board or partner offices)

• Bachelor's degree in finance, business, or a related field preferred

• You are eligible to work in the U.S.

About Our Process 

• Application review will begin immediately and will continue until the position is filled

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks.  This is an approximately 8-week process

About Our Benefits and Compensation

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

The hiring range for a new employee in this position is $80,000 to $130,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.

Your salary is only one part of all that College Board offers, including but not limited to:  

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility

• A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

About Our Culture

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:

• We are motivated to positively impact the educational and career trajectories of millions of students a year

• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network)

• We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals

• We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time