Total 25 Director/C-Level management job vacancies in D22 Jurong, Jurong Island, Tuas

Job Summary

The Director of Revenue Management is responsible for overseeing the overall property revenue aspect of the hotel. The individual is in efforts to maximise transient and group, food & beverage and catering revenue and ensures clean booking windows for guests, recommends pricing and oversees the inventory management system and reporting of forecasting reports to the higher management. As a member of the Guidance Team, the individual provides the leadership, vision and strategic direction in continuous improvement of operation standards to ensure that the internal control is in place and the Hotel deliver stellar level of service to all guests and achieve long-term financial performance for the Owner and the Hotel.

The Role

Revenue Management

• Develop and implement effective plans on total hotel revenue management
• Develop and manage hotel budget forecast for the current and future years.
• Ensure that all hotels strategies conform to Brand Philosophies and company future goals
• Ability to prioritize and organize multiple work assignments and delegate responsibility effectively
• Ability to translate business needs into what needs to be done; ensures that all work is completed effectively; monitors the progress of work against schedules and budgets; maintains high performance standards
• Accurately prepares/participates in the daily, weekly, monthly/annual forecasting process for the hotel
• Proactively manages inventory for the hotel to maximize rooms revenue using the appropriate systems
• Actively participates in the preparation of the total rooms, food & beverage and catering budget
• Proactively communicates restrictions and strategy to the hotel through documentation and meetings
• Evaluates monthly transient and group production for the hotel
• Continually analyzes transient and group booking patterns through our revenue management software and recognizes trends and their relevance to one another
• Prepares month-end critiques and reports, discuss results and initiate revenue performance suggestions
• Facilitates discussion on trends, market growth, and selling initiatives
• Initiates forecast and long-range meetings with key hotel leaders
• Develops 3-month, 6-month, 12-month strategic action plans for the management of the transient and group, food & beverage and catering revenues
• Evaluates Market Share reports from multiple hotels to understand trends and opportunities
• Prepare sales strategy meeting agenda, supporting documentation for revenue meetings - including data and recommendations
• Effectively uses the reservation system and demand forecasting systems to determine/implement/control accurate selling strategies
• Effectively evaluates market demand for the hotel by utilizing turndown, property diagnostics and market share reports
• Communicates anticipated business demands daily with the hotel
• Regularly checks GDS systems for hotel positioning, information accuracy and competitor positioning for the hotel
• Optimize distribution channels

Manage Team

• Manage the human resources in the department to attract and retain employees
• Review talent capability and develop high potential employees for the department
• Identify training needs of the division and implement a training plan in conjunction with the department heads to close gaps
• Support and actively participate in the planning and execution of the hotel's overall staff development and retention efforts

Talent Profile

• Minimum Diploma in Business Management or equivalent with Revenue management specialization
• 2-3 years' experience in similar role and luxury hotels/resort capacity
• Yield management system
• Financial Management
• Computing Skills (e.g. Microsoft, OPERA Cloud)
• Knowledge of hotel revenue management concepts, processes and strategies

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

Job Description

• Drive and lead environmental sustainability initiatives, focusing on decarbonization, resource efficiency (energy, water, waste) and champion technology innovation for sustainable building design and practices.
• Develop environmental sustainability strategy, roadmap, KPIs and oversee the planning, execution, and monitoring of sustainability projects to ensure objectives are met.
• Research and stay abreast of regulatory requirements related to latest ESG/ sustainability regulatory requirements and trends and drive integration into strategic plan and business operations.

Job Responsibilities

• Bachelor's Degree in Sustainability/ Environmental Engineering/ built environment related discipline with minimum of 10 years’ experience in sustainability (particularly in facilities and building management)
• Familiar with sustainable building design, technologies and practices and adept at navigating regulatory requirements.
• Resourceful and possess strong interpersonal skills with ability to influence stakeholders, and steadfast commitment to achieving sustainability goals.

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

• Oversee the entire Singapore Accounts Department.
• Responsible for the overall financial management, including review monthly financial reports to ensure accuracy and compliance of financial reporting standards and timely submission of monthly financial reports to the management.
• Ensuring strict control on inter-company accounts reconciliations and settlements.
• Monitoring of the cash flow, prepare cash flow analysis, managing cash flow for all local entities.
• Provide advice and guidance to the local Accounts team on daily operational issues.
• Liaise with company secretaries, external auditors, tax agents and statutory bodies.
• Responsible in handle full set of accounts for other small entities in Singapore.
• Responsible in preparation of monthly payroll, monthly CPF submission, file e-submission of yearly employment income of employees (IR8A Form) for Companies.
• Human resources and admin matters such as implement and administer human resources policies and procedures, handle HR system, recruitment, arrange interview for all departments, Employment Pass, S Pass and Work Permit application as well as maintaining employees’ data.
• Perform any other duties as assigned by the Directors.

Requirements:
Candidates must be a strong team leader who is highly task oriented, immensely motivated and possess at least an Accountancy Degree, Higher Diploma in Accountancy, Professional Accountancy Degree or equivalent with at least 5 - 10 year(s) of working experience in the related field is required for this position.

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 130 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Director/Senior Assistant Director. Reporting to Associate Chair Research (ACR) in the School of Electrical and Electronic Engineering (EEE), the incumbent shall provide leadership and is responsible for the planning, promotion, and strategic development of research collaborations with internal stakeholders and external partners including industry, institutions, and government agencies.

Responsibilities

• Lead strategic development with industry partners
• Execute EEE’s strategy in industry engagement and development
• Facilitate new initiatives in EEE in entrepreneurship and innovation
• Provide strategic technical support to faculty on research proposals
• Perform industry/technology/IP study
• Prepare research proposals with faculty
• Act as point of contact with government agencies and companies
• Lead in other strategic College and School level proposals and communications

Requirements:

• At least a Master’s degree in Science, Technology, Engineering, and Mathematics (STEM) disciplines from a recognized university.
• Minimum 10 years of relevant working experience in a senior management position, preferably from the tertiary education industry or relevant research industries. For a PhD degree holder, this working experience requirement can be mitigated.
• Must have a good knowledge of Intellectual Property.
• Have a proven track record of close working experience with multiple government agencies and companies or must be comfortable in approaching government agencies and companies.
• Good knowledge of Intellectual Property and experience on Project Management in a R&D setting.
• Excellent Writing Skills with some research technical experience.
• Strategic Thinking and Analytical Skills.
• Strong Leadership, Collaboration Skills, and Problem-Solving Skills.

The University's new Student Management System (SMS) program manages the complete student lifecycle from attracting new talent, through all day-to-day activities, and on to graduation. This system, to be implemented progressively, will support our population of more than 35,000 students.

This role reports to the SMS Head and will drive the adoption and utilization of the newly implemented system and look at continuous improvement of capabilities or functionalities as required by the changing business needs.

Responsibilities

• Play the role of business analyst, to gather new business requirement or change requests and work with NTU’s IT team to explore new processes or systems/system configurations to meet the changing business needs.
• Lead and facilitate discussions with key stakeholders to scope projects and delivery plan for new functionalities or requirements to continuously enhance the SMS.
• Develop plans, policies and procedures to govern system, data, processes, security and user access.
• Develop strategies and tactics to drive adoption and utilization of systems and processes by business users.
• Develop strategies and tactics to drive the achievement of service level agreements (SLAs) via system usage and data.
• Identify gaps and resolve issues by actively engaging business users.
• Partner system vendors and NTU’s IT team to identify and implement solutions.
• Continue to develop system capability in reporting, data analytics to support business management, decisions, and modelling.
• Ensure proper documentation of functional specifications and processes.
• Plan and manage timeline to ensure projects are delivered on time.
• Develop and implement change management and communication activities to prep business users to adopt to the new processes or systems, which would include the development of system documentation, user guides, User Acceptance Tests and training for users at each phase of implementation/enhancement.
• Support organizational redesign in Colleges/Schools for student management/administration.

Requirements

• Minimum Bachelor's degree in any related field from a recognized University.
• At least 8 to 10 years of business analyst or project management experience, and preferably in the tertiary education sector.
• Strong studentship management background, with understanding or hands-on experience in a student management system preferably.
• Experience in planning and implementing change management activities will be an advantage.
• Ability to influence and engage stakeholders at various levels.
• Excellent interpersonal and communication skills.
• Ability to multi-task with an eye for details in planning and implementation.
• Ability to drive results and achieve outcomes.
• Preferably with CITPM / PMP / PRINCE2 certification.
• Knowledge of Microsoft Dynamics CRM and RPA tools such as UiPath/Power BI would be advantageous.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Manager / Assistant Director, Buildings & Facilities Management Projects in the Development & Estate Department. This is a 3-year contract position.

Manager / Assistant Director, Buildings & Facilities Management Projects (Development & Estate Department) [NIE]

Assist Head of the Development & Estate Department in the facility planning, facility development, renovation and upgrading of campus buildings and facilities and improvement/ addition & alteration (A&A) works. He/ she will also assist in operation, maintenance (facilities management) of campus buildings, infrastructures, and facilities.

Responsibilities:

· Responsible for overseeing project completion within the allocated budget and ensuring the realization of design intents.

· Conduct thorough assessment to determine the user's requirements for the project, encompassing their needs, preferences, desired timeline for completion, and the available funding sources.

· Appoint and oversee a team of consultants to guide the project design process, including architects, engineers, and other professionals as required.

· Engage consultants to develop cost estimates and prepare necessary documentation for tender procurement.

· Manage the procurement process by soliciting and evaluating contractor bids, ultimately providing a recommendation for the contract award.

· Manage and process any changes to the project's scope or budget that may arise during construction.

· Monitor the progress of construction work on a regular basis to ensure the project stays on schedule and proactively identify any potential issues that may arise.

· Ensure that all safety regulatory requirements and guidelines are adhered to and are in accordance with the proper governing authorities including the safety regulators and government laws in executing the projects.

· Conducting regular on-site supervision to ensure the work is carried out safely and maintains a high level of quality.

· Oversee the administration of the construction contract, which entails managing payments, change orders, and other contractual obligations between the project team and the contractor.

· Manages and supervises space planning matters.

· Plan, design, execute and supervise the required Renovation and Redecoration (R&R) works and A&A works.

· Assist in operation, maintenance (facilities management) of campus buildings, infrastructures, and facilities in Architectural and Building matters.

· Manage and execute other duties and responsibilities from time to time that are assigned by the Head and/ or the Institute.

Requirements:

· A University degree in architecture / building / civil and structural engineering / project management with at least 10 years of relevant working experience in construction management, project management, facilities management / real estate development or equivalent.

· Adequate knowledge in building construction and proficiency in reading construction drawings.

· Good project management skills, including expertise in project planning, budgeting, scheduling, risk management, and stakeholder engagement.

· Strong technical skills for checking and supervising professional consultants and various contractors. Seeks continuous improvement to design and processes through consistently challenging the status quo or value engineering the optimum solutions.

· Proficient in using AutoCAD / REVIT for design purposes.

· Adequate knowledge of procurement and construction contract administration.

· Self-motivated, with a positive working attitude, with ability to work with ambiguity and agility and a strong focus on customer satisfaction and stakeholder engagement.

· Strong team-player and demonstrate excellent interpersonal, communication, and leadership skills.

· Good analytical and problem-solving and critical thinking skills

Closing Date

The closing date of the advertisement is 23 February 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Job Description

• Ensuring accuracy of data and configuration as a basis for good revenue management.
• Analysis of past performance as a lesson to improve future results.
• Analysis of competitors rates strategy, performance and promotion offers.
• Management of distribution channels.
• Management of business gained to ensure optimal allocation.
• Forecasts based on past performance, current holding, market intelligence as basis for optimization.
• Recommend and establish pricing strategies. Focus will be to devise day-to-day and week-to-week strategies to maximize yield and occupancies in our wide and varied markets.
• Planning, developing and implementing plans which increase sales: Marketing and advertising campaigns for electronic distribution; Special promotion according to hotel needs on public channels/ for wholesalers/ for hotel Sales Managers.
• Management of group requests from sales team.
• Communication with Accor Reservation Services and Accor Database Management.
• Communication with all departments concerned (Front Office/ Reservation/ Sales Managers/…) regarding the changes of pricing policy, promotion, waitlist booking.

Job Requirements

• 5 - 10 years of relevant experience in a similar capacity
• Technically proficient in Opera, Dataweb, Resaweb, Atacsweb, ASA Sales, ASA Rates, B2B Extranets, B2C Extranets
• A team player with an eye for detail and excellent oral and written communication skills

Responsibilities:

• Oversee the planning and implementation of assigned new built development, and/or responsible section in a team and/or one or multiple enhancement project(s) of the Resort.
• To review or approve, if assigned by Team Lead, the preparation of the shop-drawings, as-built drawings, submission drawings and any other documents related to assigned projects and/or role.
• Furnish Project Management support and technical support to Business Units on their proposed facilities upgrades/enhancement.
• Manage and coordinate Project Managers, Engineers and/or Technical Officers and to ensure:

1. cost efficiency and timely delivery of projects.
2. quality delivery and completion of projects.
3. minimize operational disruption/loss of income during the execution of projects/liaising with Business Units to operate the works at an optimum level.

Requirements:

• Degree in Civil and Structural, Architectural or Building.
• At least 18-20 years of experience in a management position.
• Experience in managing mega-scale/ mixed-used projects.

NTU College of Humanities, Arts and Social Sciences (CoHASS) is a union of four Schools and two Centres – the School of Art, Design and Media (ADM), the School of Humanities (SoH), the School of Social Sciences (SSS), the Wee Kim Wee School of Communication and Information (WKWSCI), the Nanyang Centre for Public Administration (NCPA) and the Centre for Contemporary Art (CCA). We are currently home to more than 6,000 students, as well as faculty, research and administrative staff.

The Assistant Director (Research Grant Support Management) will work closely with the College Grant Consultant in supporting the Dean and the Associate Dean (Research) in the strategic planning and execution of the research strategy of HASS Cluster. The incumbent works closely with the research administration teams at the College, School and Research Centre levels to mobilise resources across the Cluster and materialise the strategic plans, with the aim to increase the grant activities and yield.

Responsibilities

• Actively identify potential non-MOE external grant opportunities and sourcing of local and international external grants for faculty members and analyse funding trends and conduct research needs matching assessment
• Explore potential network of collaborations and establish strategic relationship and network with external government ministries, agencies, and other grant providers
• Actively engage external stakeholders and establish collaborative research partnerships across schools, colleges, universities and government agencies and industries to foster interdisciplinary and/or multi-disciplinary research collaboration
• Provide advice and support to faculty members and schools on external research grant matters (pre- and post-grant support) to encourage more external grant submissions and boost grant yields
• Conduct one-on-one consultation to help faculty members navigate grants landscape and assist with research idea development for non-MOE external grants
• Provide pre-award services such as reviewing, commenting, and editing of grant proposals and budget preparation to help faculty with structure, argumentation, and writing (from a lay-person’s perspective), as well as align with grant admin and budget guidelines to make the proposals more competitive
• Lead a team to provide post award and grant admin support including project variation justification write up, submission and tracking of variation, progress reporting, and navigation of RISE, ARIBA, ERMP, and other similar systems, as well as assist with research staff hiring and other grant admin related matters
• Coordinate and organize grant administrative briefing and workshops and research networking events

Requirements

• Degree or Masters from a recognized university
• At least 8 years of relevant work experience in research administration especially in grant sourcing, grant administration (pre-grant award and post-grand award) in an academic and (or) research institutions
• At least 3 years of people management/ leadership experience
• Proficient in data analysis and reporting of grant information and research output, financial projection and budgeting
• Excellent verbal and written communications skills that are persuasive, influential and compelling
• Ability to manage multiple projects and priorities with competing deadlines

• The duties may include, but are not limited to:
• Supervising subordinates less than 25% of the time including, but not limited to, monitoring work, providing advice, evaluating performance, initiating awards, and authorizing leave approval.
• Perform functional assignments and special studies relating to overall planning, policy formulation, staff coordination, budgets, and program management.
• Works with the NPIC Director to manage a portfolio of initiatives to facilitate the agency’s capabilities, capacity and readiness for preparedness and response.
• Collaborates and corresponds with various external stakeholders to initiate the planning and execution of preparedness and response, and to improve operations and supporting administrative systems.
• Interacts with leaders to identify improvement opportunities and issues where services and operations could be enhanced through organizational and/or process change.
• Advises NPIC Director and staff on policy development, operational planning, and day-to-day management of NPIC operations.
• Acts as liaison to identify issues or problems for management consideration, gathering human and other resources essential to the process, conducting group discussions, and facilitating resolution.
• Coordinates multiple-program efforts, ensuring appropriate representation and transmission of VS plans and policies.
• Develops agenda, coordinates input and preparation of background materials, prepares presentations, and monitors status of action in response to decisions made for the NPIC Director.

Starting at $116,393 Per Year (GS 14)

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

JOB SUMMARY

• Develop strategic overview including planning and pull-through of all Premium Brand initiatives and programs relevant to APEC
• Premium Brands for this position refer to Marriott Hotels, Sheraton, Delta, Marriott Exec Apartments, Westin, Le Meridien & Renaissance brands.
• Partner with respective Premium Brand Leaders at global headquarters, continent and regional/area resources and/or cross functional discipline - subject matter experts to deliver exceptional on-brand execution to sustain and elevate Marriott’s leading edge as the Premium Brand Operator in APEC
• Partner with the respective global brand teams to align on each Premium Brand proof-points and drive brand awareness / reputation in APEC.
• Deliver a strategic Brand plan and integration for Premium brand openings (incl. conversions or renovation hotels) will be a key focus.
• Consistently ensure all Brand activities consider the affiliation of our award-winning Premium Brands to Marriott Bonvoy travel program.
• Partner with, not limited to, CLS, Marketing, Loyalty, DDO, F&B, GDAP, Feasibility and Development teams to drive stronger understanding and knowledge of what each brand represents, and ultimately increase Brand equity.
• Partner with Brand Marketing, Performance and Digital teams to ensure delivery of efficient and effective media plans to boost the Brand awareness and lift Brand reputation in the long term for the continent/regions.
• Work with regional, area and hotel operations teams to ensure exceptional delivery of guest experience that creates consistent Brand preference, drives market share and topline performance.
• Understand and activate relevant Brand Partnerships that enhance Brand Positioning, resulting in stronger Brand equity.
• Owner and Approver of Brand photography, contents and assets as well as Hotel naming in continent.
• Acts as the Brand Leader and coordinates on-brand solutions with key stakeholders.

SCOPE

Responsible for the management of all the Premium brands; as determined by the VP:

• Premium brand positioning localization work
• Key Brand project directions, facilitation and integration across all functions that impacts the guest experience
• Liaison between global, continent and regional Brand and Operations, as well as Brand marketing teams
• On-brand openings, conversions, renovations and signings

CANDIDATE PROFILE

Education and Experience

• Hotel operations experience is strongly preferred.
• Prior Luxury or Premium Brand management experience is required. Marketing knowledge is an advantage.
• Five or more years of management experience, supervising and mentoring staff members. International work experience strongly preferred.
• Languages: Proficiency in English is required; proficiency in reading and writing in other Asian languages is strongly preferred.
• Knowledge of collaboration efforts with a global brand management organization is preferred.
• Experience with establishing and managing budgets.
• Experience in managing and directing strategic partners / agencies / vendors. Demonstrated relationship marketing skills a must.
• Experience in partnering efforts with global brand management and marketing teams is strongly preferred.
• Good presentation and communication skills
• Proven ability to lead and work with cross-functional teams in support of specific business priorities.
• Demonstrated ability to take complex projects and efforts from conception to successful execution.
• Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements.
• Ability to simultaneously manage multiple projects.
• Experience working with associates/ vendors/ customers in remote locations and international markets (multiple time zones).
• Strong team player and ability to foster relationships and collaborate across disciplines

CORE WORK ACTIVITIES

Managing Projects and Priorities

• Collaborate with Senior Director - Brand Marketing, to develop a robust full-year marketing plan that prioritizes Brand presence and accomplish desired outcomes for the Premium brands. Ensure alignment with VP-Brand and Global Brand Leaders.
• Provides direction and assistance to other team members regarding priority Brand projects to ensure timely completion of assignments.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Thinks creatively and practically to develop, plan, and implement new Brand programming or initiatives.
• Understand and able to deliver strategic reporting and presentations, etc. as requested.
• Provides recommendations to improve the effectiveness of processes or programs.
• Understands and meets the needs of key stakeholders.
• Supports achievement of performance goals, budget goals, team goals, etc.

Brand Strategy & Planning

• Partners with key stakeholders on key openings and focus hotels within the Premium brand portfolio
• Educates/communicates on brand strategy, positioning, voice, strategic pillars and competitive environment.
• Educates/communicates consumer insights
• Acts as the advocate of the Premium brands in continent.

Brand Performance & Development

• Pulls through global brand strategies while ensuring alignment to APEC and market specific objectives
• Responsible for the effective pull-through and localization of new brand initiatives in APEC
• Partners with AVPs and other market resources and provides regular brand updates.
• Constantly monitor brand performance and develop appropriate actions with the relevant cross function teams to achieve the brand and continent objectives

Operations & Culture

• Responsible to communicate regular brand updates and Brand education to the field and hotels.
• Work closely with properties and regional/area operations to ensure on-brand implementation of brand operating standards, procedures, and brand programs.
• Manage Premium brands onboarding processes and calendar for General Managers and key stakeholders.
• Provide opening brand support for all new hotels prior to countdown, coordinates with Regional/Area Directors of Operations and Marketing to ensure all branded elements of luxury openings, opening countdown, Consumer Ops support etc. are executed on brand.
• Provide guidance to hotel opening teams to ensure branded critical path document for openings and conversions are developed and maintained.
• Manage the process and planning for off-strategy (focus) hotels as designated by the global SVP-Premium Brands and Continent Brand VP

Style & Design

• Partner with GDAP lead to ensure brand strategy is executed in design for new builds, conversions and renovations projects.
• Partner with Brand Activation and Standards team, DDO team, F&B team to deliver on-brand Guestroom, F&B, Spa, M+E experiences.
• Provides guidance on design related aspects of experience programming (sensory experience elements, look books) and engage with Regional operations team and hotels to execute flawlessly.

Sales

• Partners with the Continent Sales Teams as appropriate to ensure a coordinated brand and Sales approach for all brands
• Partners with B2B teams in developing best practice for Premium brand consumer events
• Ensures priorities are aligned with the brands’ goals. Protects and strengthens the brands’ competitive advantage by advocating for customer needs and preferences and supporting sound business decision-making for the brand.
• Provide relevant and up-to-date brand information and education to ensure effective sales strategies and customer interaction

Growth & Development

• In conjunction with the VP Brand, partners with Development as needed to support them in immersing prospective new owners into the brand, its strategies and positioning.
• Works with Development Marketing team to produce toolkits and resources, conducts owner brand immersions and site visits to support development in securing on-strategy projects for the brand.

MANAGEMENT COMPETENCIES

Leadership

· Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

· Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action.

· Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

· Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

· Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

· Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

· Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

· Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

· Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

· Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

· Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

· Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

o Creative Expression-The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.

o Brand Management-The ability to generate marketing strategies that create brand recognition and differentiation and ultimately have a positive impact on customer relationships and business profitability.

o Creative Expression-The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.