Total 95 information technology job vacancies in Johor Bahru, Johor

The fundamental quantitative researchers develop trading ideas using fundamental and quantitative analysis. A mixed background of finance, programming and statistics is preferred for this position.

Qualifications

• Recent Master’s/ PhD from a finance, accounting, economics or related field. Bachelor’s degree with exceptional performance will also be considered
• Strong background in mathematics
• Possess a strong interest in financial markets
• Advanced quantitative, analytical and problem-solving skills
• Having some industry or quant research experience in work/internship/project is preferred
• Detail-oriented

Pluses

• Experience with Linux
• Solid programming skills in Python or C++

Role

Assists and supports the sales team by coordinating and facilitating sales activities, ensuing the smooth functioning of sales operations, and providing excellent customer service. This includes, but is not limited to scheduling meetings, preparing presentations, proposals and raising purchase order.

Job Scope 

• Answering of phone call and message recording during the absence of Sales personnel
• Coordinate and assist with sales activities, including sales queries, correspondence, order processing, pricing, product availability, purchase orders, warranty tracking.
• Support the sales team in preparing quotes, proposals, and sales presentations to customers and notifying delivery schedule details & consignment updating.
• Raising Purchase Order and coordinate with partners/suppliers on delivery schedules, samples request, shipment tracking and relevant documentation issuance.
• Stock receiving and item quantity confirmation (when stock arrives).
• Coordinate with internal departments, such as system setup, logistics and finance to ensure smooth order processing and delivery to customers.
• Handle customer inquiries, complaints and requests in a timely and professional manner and provide excellent customer service.
• Assist with sales and marketing initiatives, including trade shows, promotional events and product launches.
• Collaborate with Technical team to ensure accurate and detailed product information is provided to clients
• Work closely with Finance team in outstanding payment follow up.
• Timely filing of documentations.
• Ensure an efficient tracking system of all paperwork.

Job Requirements

• Good knowledge of IT products, services and solutions.
• Proven experience in sales, preferably in IT industry or related technology sectors
• Proficient in Microsoft Office Suite (Words, Excel & PowerPoint). 
• Bilingual, strong command of English and spoken mandarin.
• Team player and able to work in a fast-paced environment.
• Positive working attitude and willing to learn and take up new tasks as and when assigned
• Meticulous and detailed.
• Excellent organizational and multitasking skills, with strong attention to detail and ability to prioritize tasks.
• Strong problem-solving skills and ability to handle customer inquiries and complaints with professionalism and diplomacy.
• Flexibility to adapt to changing priorities and deadlines.
• Good time management, resourceful and result oriented.
• Be well-organized skill and persistence in completing tasks on time.
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency.
• Privy to confidential information held on our databases and must exercise discretion.
• Attention to detail is essential at all times to ensure customer satisfaction.
• Confident to deal with a number of things at any one time and constantly re-evaluate priorities.
• Knowledge of sales and marketing principles and strategies.
• Sales negotiation experience would be advantageous

Other Skills

• Privy to confidential information held on our databases and must exercise discretion.
• Confident to deal with several things at any one time and constantly re-evaluate priorities.
• Good telephone and face-to-face personal skills are essential.
• Matured, proactive and able to work independently with minimal supervision.
• Results-oriented mindset with a focus on achieving sales targets and customer satisfaction.
• A polished appearance is necessary when meeting with clients.

Job description

• Debt Collection

1. Contact customers via phone, email, or other communication channels to remind them of overdue payments.
2. Negotiate and establish repayment plans with customers who are experiencing financial difficulties.
3. Monitor payment agreements to ensure timely payments are made according to the agreed terms.

• Credit Assessment

1. Assess the creditworthiness of new and existing clients by analyzing financial statements, credit reports, and other relevant information.
2. Make informed recommendations regarding credit limits and terms based on risk assessment.
3. Reporting and Documentation:
4. Maintain accurate records of all customer interactions, payment agreements, and collections activities.
5. Prepare regular reports detailing outstanding debts, collection efforts, and progress toward targets.

• Collaboration

1. Coordinate with internal departments such as sales, finance, and legal to resolve disputes and ensure accurate invoicing.
2. Collaborate with legal teams in cases where legal action is required for debt recovery.

• Process Improvement

1. Identify opportunities for process improvements within the credit control function to enhance efficiency and effectiveness.
2. Implement best practices to streamline debt collection procedures.

• Risk Management

1. Monitor and identify potential credit risks and work to mitigate them by proactively addressing issues and escalating when necessary.

Requirements

• Bachelor's degree in finance, accounting, business, or related field (or equivalent work experience).
• Strong understanding of financial principles and credit control processes.
• Excellent communication and negotiation skills.
• Attention to detail and high level of accuracy in maintaining records.
• Problem-solving and analytical skills to assess credit risk and devise effective collection strategies.
• Proficiency in using financial software and tools for tracking and reporting.
• Ability to work independently and as part of a team.
• Previous experience in credit control, accounts receivable, or collections is a plus.
• Experience in ICT sector an added advantage

Draft and design M&E system

· Quality take off for MEP services and preparing all requirement documentations

· Checking inspections and testing after installation

· Providing construction drawings, testing and commissioning support during project execution

· Coordination with customer, civil contractor, architectures and other M&E contractors for resolving interface issues and technical clarifications

· Designing duct sizing by hand calculation and by using duct checker software

· Designing Mechanical Ventilation Fan, Grilles and Diffusers sizing

· Supporting senior modeler for CSD and all other requirements for submission

Key Responsibilities

• Technical Support

1. Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
2. Provide L2 technical support and advice to users on systems-related issues or queries.
3. Perform systems administration/maintenance and works toward continuous optimization of systems performance.
4. Standby with on-call availability with varied shifts including nights, weekends and holidays.
5. Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations

• Cross group collaboration

1. Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

• Diploma/Degree or equivalent
• Min. 2-3 years of experience preferred.
• Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
• Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.
• Knowledge of Virtual Machines – VMware, Hyper-V
• Knowledge of Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.
• Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security
• Possess problem solving skills and able to prioritise and manage multiple tasks.
• Demonstrated verbal, written communication and interpersonal skills with stakeholders.

Job Responsibilities

• Working in partnership with the sales teams, lead the pre-sales engagement with customers to understand desired customer outcomes, technical objectives, and services requirements.
• Lead discovery workshops with customers to understand their business and technical drivers including application onboarding discovery of deployment-ready application workloads.
• Think past individual products and to design high level end-to-end solutions to meet the business outcomes and IT objectives, create end to end solutions to meet the business outcomes.
• Ensure that proposals, solution designs and Statements Of Work are technically sound and competitive.
• Provide Architecture Design, review and guidance for Public Cloud application including; monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and build packs.
• Work with internal stakeholders to define its overall technology strategy and create a roadmap for implementing new solutions.
• Analyze business requirements and identify areas where technology can be used to improve efficiency and productivity.
• Assess available technologies and recommend the best options for meeting customers’ requirements.
• Coordinate and collaborate with internal resources for the implementation of new solutions. To work with development teams to ensure that the solutions are built and implemented in a timely and effective manner.
• Optimize its technology investments to reduce costs.
• Assess the total cost of ownership for different technology solutions and recommend options that provide the best return on investment.

Job Requirements

• 4+ year experience in Public Cloud architecture, design and implementation of critical applications.
• 3+ years IaaS experience (AWS / Azure / GCP)
• Pre-sales Consulting experience, including time supporting sales and liaising with technical practices and delivery will be an added advantage.
• Good knowledge of Linux / Unix / Windows systems
• Good knowledge of networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT)
• Experience with production systems and dealing with production issues
• A clear understanding of cloud service and deployment models
• Excellent client-facing and internal communication skills.
• Manage the relationship with the client and all stakeholders.
• Strong communication skills (written & verbal) in English
• Team player but capable of working independently where required
• Having experience to work on large scale projects
• Hands-on experience with AWS or Azure required
• Certified AWS Solution Architect or Azure Solution Architect will be an added advantage

Key Responsibilities

• People Management

1. Build, lead and manage the DaaS team, strategic planning, staffing, training and budgeting

• Device As A Service

1. Presales, plan, design, implement, support Device As A Service (DaaS) Lifecycle solutions. This includes designing the devices management (desktops, laptops, tablets, mobile), VDI and associated components to support the platform
2. Translate client requirements into solutions, and confident with an ability to handle pressure in critical situations by always ensuring that client requirements are met i.e. solution design, POC verification
3. Implement from a perspective of architecting, designing and delivering capabilities to ensure successful DaaS implementations and deployments for the customers
4. Provide technical support and advice to customers
5. May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L3 incident management
6. Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentation

• Cross group collaboration

1. Work closely with Sales to progress new DaaS opportunities i.e. demand analysis, demos, tenders, etc.
2. Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
3. Support sales for all technical demo and Proof Of Concept (POC) requirements

Qualifications/Experience/Knowledge

• Degree or other equivalent
• At least 12+ years of experience

1. At least 8 years of IT project management experience
2. At least 3 years of Infrastructure related projects
3. At least 3 years of people management

• Demonstrated project management experience handling multiple projects simultaneously with proven record of successful delivery
• Good knowledge and experience of all stages of the project and programme lifecycle, including development of business cases, mobilisation of projects.
• Proven ability to manage project budgets effectively and experience of financial reporting
• Experience in delivering infrastructure projects (data centres, cloud) will be an advantage

1. Understanding of on-premises (data centres, virtualization, hyper-converge, security) and cloud ecosystems - AWS, Azure, Huawei, Alibaba
2. Understanding of the infra stack i.e. x86, Unix, storage, networks, security, desktops/laptops/devices, servers
3. Knowledge of IT lifecycle management
4. Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management

• Possess strong People Management skills

1. ability to successfully manage and coordinate project teams comprising of both technical and business teams
2. ability to lead and coach project managers

• Strong communication skills

1. Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
2. Able to interact with various levels of internal and external stakeholders both in written and verbal forms

• Ability to efficiently understand client organizations culture and business model to tailor relevant project management practice
• PMP Certification and Experience in handling large Enterprise RFQ/RFP and government tender are added advantages

Job Description

The Enterprise Sales Executive(Technology) plays a crucial role participating to meet the overall business growth targets of the organization by various modes.

These include close engagement and expansion of network within the existing client organization, collaborating with internal stakeholders on client acquisitions as well going to market with solutions catered for the changing dynamics of the IT landscape relevant to workforce solutions as well as other forms of services.

The Enterprise Sales Executive(Technology) will play an active role in pioneering, designing, shaping as well as influencing the various pillars of the organization’s business services.

Key Responsibilities

• Identification, qualification, and engagement of potential business prospects.
• Oversee and drive lead generation and acquisition strategies
• Support in the development and execution of sales strategies to meet annual business goals
• Collaborate with Business Development, Strategy & Service teams in driving and meeting business revenue growth targets
• Establish and expand business relationships with both potential and existing clientele
• Deconstruct, develop and tailor a solution to Clients’ requirements
• Support the Business team in the participation of identified business leads, not limited to examples such as, Request for Proposal (RFP), Request for Quotation (RFQ) and Invitation to Tender (ITQ).
• Attend relevant industry events to network, acquire information of latest trends and to grow organizational branding as well as for professional growth
• Support in the ideation and creation of presentations relevant to the services/products carried by the business
• Crafting of business proposals as well as partake in the process of pricing strategizing
• Conduct presentations of the organization profile and her business services to the relevant parties
• Maintain the CRM database to have a clear and organized inventory of Client information as well as business leads

Requirements

• Minimum Diploma/Degree in Marketing/Business/ICT/Mass Communication
• Possession of relevant working experience in the fields of business development, channel sales or marketing will be an advantage
• Has 1-2 years of experience, or exposure to marketing or business development related activities
• A good command of the English language, both written and verbal, is essential
• Having command of additional languages would be an advantage
• Basic general knowledge of the field of Information Technology and its changing landscape will be a key advantage

Core Competencies and Skills Attribute

• Linguistically confident
• Naturally analytical
• Progressive mindset
• Ability to ideate
• Comfortable with working independently within an allocated time frame with goals in place

Benefits

We offer attractive renumeration package and career path

Quarterly Corporate Events, Birthday Celebrations and Employee Wellness

Only shortlisted candidates will be notified. Thank you for your interest in Xcellink.

In the digital age, every organization and its business unit has a highly symbiotic relationship with their employees tightly woven with the fabric of technology and its function.

We know that as this accelerates the evolution of the global landscape, requirements for talent are taking on new dimensions.

This is driving the expansion our team and if you have great passion in the field of talent acquisition, and being instrumental in one of the key areas of growth in this act, we are most keen to hear you.In the near future, every business function will be led and powered by Tech-Savvy employees. We know that as technology and global business landscapes evolve rapidly, our clients’ talent requirements are taking on new dimensions. We are expanding our team and if you have great passion in Recruitment, we are keen to hear you out.

What you will be doing

• Building relationships with passive candidates and hiring managers and evaluating candidates’ performance in interviews and assignments.
• The Talent Acquisition consultant will need to be candidate-centric, nurturing top talent on multiple platforms and establishing trust with their pool of candidates.
• Playing a key role in the drive for organisational growth.
• Acting as an ambassador of the company to both potential talent as well as business clients, whilst constructing a professional brand for yourself.
• Leveraging social media platforms, targeting different segments of the demographic, conducting webinars and initiative specific interest groups that may be relevant to your assigned domain, to increase market and brand awareness as well as publishing meaningful content.
• Be a critical conduit within the IT labour workforce. Authenticity, determination, visibility are essential in the market by the engaging talent in a highly interpersonal and relational manner .
• Possessing an analytical mindset to sustain strategizing efforts, not just in acquiring talent but keeping abreast of market developments. Different formats of data will be collected in deducing trends and for the implementation of proactive recruitment strategies to stay ahead of the curve.
• Championing and utilising technological tools for recruitment and able to identify various forms of value propositions that may not only distinguish but differentiate yourself as well as the organization from our competitors.
• Be a trusted consultant to your Clients, aiding them in their myriad of requirements and proposing various solutions in enabling their operations through the workforce.
• Content creation will be invaluable in your efforts to market as well as influence both the candidate and the client in completing the workforce equation.
• Collaborate with various business units in conceptualizing various initiatives that will contribute to the overall business organizational goals.

Requirements

• Diploma or graduate holders regardless of discipline, are welcomed.
• Good command of language, both written as well as spoken, will be benign as a tool in your arsenal in executing your roles and responsibilities.
• Possesses the ability to relate, connect, engage with people from various walks of life.
• Resilient in managing different forms of setbacks
• Highly independent and uptakes ownership in managing his/her daily scope of work
• Possession of CEI certification is highly encouraged.
• Prior experience as a Recruiter, Talent Acquisition Consultant or a similar role can be considered for Lead role.

Benefits

We offer attractive remuneration package and opportunities for career progression.

Quarterly Corporate events, Birthday celebrations, employee wellness.

Please state clearly your past work experiences, reasons for leaving, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

Thank you in advance for your interest in our company.

Assistant Electronic Engineer for Communication Products

Headquartered in Singapore, ACE6 Technology conducted Research and Development to innovatively produce the next-generation RF MESH communication and surveillance systems.

We are now looking for Assistant Electronic Engineer for Communication Products to join our growing R&D team in the Singapore office.

Required Skills & Experience

• Diploma in Electronics/Information Technology/Telecommunication/Wireless Communication or related discipline
• Familiar with common test and measurement equipment such as Spectrum Analyser, Oscilloscope and etc.
• Familiar with C# programming language.
• Familiar with WiFi, MESH mobile communication and Network testing.
• Familiar with RF parameters.
• Those with 2+ years networking / communication-related experience are preferred.

Job responsibilities

• Required to design a robust hardware test plan and to execute the tests before system level integration of the new R&D RF MESHproducts.
• Responsible for design a robust software test plan and to execute the tests before the software released.
• Responsible for generating supporting documents to report on the design and software/hardware tests of the new R&D RF MESHproducts.

If you’re looking for an exciting career to develop new RF MESH communication technologies to power the next-generation tactical communication platform, join us now!

Job Types: Full-time, Permanent

Salary: $2,800.00 - $4,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Health insurance
• Professional development

Schedule:

• Monday to Friday

Work Location: Bukit Merah

Job Description

• Handle inbound, outbound and transhipment and prepares related invoices and documents.
• Manage & Update internal database of price lists to ensure the accuracy of prices/products and terms
• Manage inventory control; replenishing stock control in warehouse
• Keep logs and records of warehouse stock, executed orders etc.
• Liaise and coordinate with overseas vendors/customers, freight forwarders, carriers on delivery date and pick-ups
• Monitor and follow-up with suppliers/customers to ensure on-time and accurate shipping document submission
• Ensure timely generation and submission monthly sales reports
• Propose cost-effective and efficient solutions
• Preparing and processing COO
• Perform stock count on a monthly basis
• Picking & packing of deliverable goods
• Prepare accurate reports for upper management
• Managing the maintenance of office and facility equipment
• Able to use inventory software
• Adhoc assigned

REQUIREMENTS

• Ability to work under pressure and to motivate and achieve a good working relationship with personnel at all levels
• Have practical sales or marketing experience in addition to working knowledge of logistics and supply chain operations
• Good advanced skills in MS Excel applications and logistics software
• Outstanding communication and interpersonal abilities
• Great attention to detail
• Willing to show initiative
• Ability to multi-task and prioritise projects
• Able to complete complex administrative tasks with minimal supervision
• Min "O" Level
• Bilingual in Chinese & English

Job Responsibilities

• Account Planning & Management
• Service existing accounts and prospect for new customers via cold calls, face-to-face meetings, conferences, marketing and business networking events
• Understand & identify customers’ needs through in-depth account planning and profiling on customers’ requirements
• Work closely with business channel partners, distributors and technical team to deliver technical solutions
• Ensure orders are properly delivered, received and invoiced
• Timely follow-up on customers’ requests and sales deliveries
• Provide regular updates on sales opportunity, pipeline, activities and feedback to the Management
• Achieve and exceed sales revenue and GP target
• Ensure all outstanding payments from clients are collected on time

Job Requirements

• Degree or Diploma with at least 1 year of corporate sales experience in ICT solutions or its related fields
• Sales-driven and self-motivated
• Outgoing & pleasant personality
• Ability to work independently, set priorities, multi-task and meet project timelines

JOB SUMMARY:

The Group Accounting Director is responsible for the Group’s accounting, consolidation & reporting function with respect to statutory accounts and financial reporting in accordance with IFRS, relevant GAAP and statutory requirements. The successful candidate has experience in group consolidation of foreign subsidiaries (50-100 entities), manufacturing related accounting policies, proven skills in team building and is an effective change agent for system implementation and continuous improvements.

The Accounting Director evolves and adapts the financial reporting organization, policies and procedures to changing business environment, technology innovation and global best practices. Success factors also include strong oral and written communication, a hands on approach with an eye for details and quality in all aspects of job deliverables.

WORKING RELATIONSHIPS:

• Within the organization – Group, Regional & Site Controllers (30 sites globally), FP&A Manager, Tax Manager, BPO Manager and SAP application team.
• External – Primarily with External auditors, financial and tax advisors and accounting services providers.

MAIN RESPONSIBILITIES – Consolidation, Accounting & Reporting:

• Leadership and oversight of the Group’s global consolidation and corporate accounting team
• Preparation of the Group’s consolidated financial statements (in conformity with IFRS, US GAAP) including subsidiaries, associates, JVs.
• Group accounting and financial reporting policies, procedures and key controls over financial reporting (KCFR), including Chart of Accounts and cost center structure
• Ensure the accuracy and timeliness of monthly PNL reporting and integrity of the balance sheet.
• Provide technical guidance on accounting matters to the Group CFO and controllers.
• Monthly financial reporting of group results and balance sheet position, including geographical and divisional performance.
• Monthly close of corporate entities and holding companies. Ensure timely regulatory compliances such preliminary tax computation and audited statutory financial statements filings
• Lead monthly close action and deadlines for global finance teams to ensure timely reporting
• Enhance internal control mechanisms and improve the Reporting & Consolidation process, including automation and centralization, where necessary. Lead efforts to standardize Site & Group reporting.

MAIN RESPONSIBILITIES – Taxation & Innovation:

• Support corporate income tax computation, filing and other statutory compliance matters for corporate level entities (mainly SG and US).
• Lead or support new application or new functionalities implementation efforts to the extend they impact financial reporting (incl Design, Build, UAT, Implement).
• Continue to evolve and improve financial reporting and accounting function in tandem with global best practices and technology innovation as to enhance effectiveness and efficiency.

QUALIFICATIONS

• Degree in Accounting, Chartered Accountant or equivalent
• Minimum 8 years of relevant experience, preferably in a Big 4 or MNC
• Track record in building coherent motivated teams that are results oriented and quality conscious
• Proficient in use Reporting tools (such as COGNOS, Hyperion, etc). Knowledge of COGNOS is preferable.
• Proficient in SAP, Microsoft excel and Microsoft Power Applications/data analytics
• Able prioritize work effectively to meet tight timelines
• Positive learning attitude to go the extra mile to understand and resolve issues
• Fluent and proficient in written and spoken English. Chinese (mandarin) would be advantageous. Strong communicator to effectively communicate with business partners and stakeholders.

Draft and design M&E system

· Quality take off for MEP services and preparing all requirement documentations

· Checking inspections and testing after installation

· Providing construction drawings, testing and commissioning support during project execution

· Coordination with customer, civil contractor, architectures and other M&E contractors for resolving interface issues and technical clarifications

· Designing duct sizing by hand calculation and by using duct checker software

· Designing Mechanical Ventilation Fan, Grilles and Diffusers sizing

· Supporting senior modeler for CSD and all other requirements for submission

Candidate is responsible for handling Level 1 issues on Network, Windows Servers, Linux Unix Systems and virtualisation technologies such as hyper-v, VMware within an ITIL based management environment.

Responsibilities:

• First point of contact for phone calls and emails from customer and collect the relevant information to prioritise and categorise interactions.
• Respond to automated detected events from monitoring systems, validate if the event represents an interesting event and collect relevant information to prioritise and categorise the incident.
• Enter incident details and progress of incident resolution into Incident tracking system.
• Perform diagnostics on IT infrastructure including Routers, Switches, Firewalls, HP-UX, Linux, VMware, MS Windows Servers and Storage.
• Undertake troubleshooting activities to either resolve the incident or identify the need for technical escalation.
• Identify customer sensitive situations and instigate management escalation.
• Ensure that the details of the incident and resolution are correctly recorded in system.
• Maintain a high level of customer satisfaction by owning issues (leveraging the wider resources to assist and following incidents through to resolution).
• Maintain a thorough understanding of ITIL best practice
• Demonstrate ability to work effectively with minimum supervision and must have flexibility in accordance with the needs of the business.
• Ability to deal in a fast-pace and high pressured environment
• Undertake other IT administration tasks such as data collection and report preparation.

Requirement:

• Diploma in IT or related field
• Professional certificate such as Networking, CCNA. ITIL, etc would be an advantage
• Customer service skills, Minimum three years’ experience in similar role.
• Demonstrated passion for technology and an ability to learn new technologies
• Working knowledge of networks (Routing, Switches, TCP/IP, Network Layers 1 to 7, troubleshooting).
• Level 1 skills in a Server Operating System (e.g. MS Windows Server or Linux or HP UX)
• Excellent communication skills (verbal, written and presentation).
• A structured approach to troubleshooting.
• Able to converse in Mandarin to support Chinese based customer
• There is an expectation that CCNA and ITIL v3 Foundations Certificate will be achieved within the first 6 months of working in the role.

Other information:

• 12 months contract (renewable)
• Working location: Depot Close (HP building)
• Working hours: 8am to 8pm: 8pm to 8am (12 hour rotating shift, work 2 days, rest 2 days)