Total 170 critical care provider job vacancies in Human Resources category in Malaysia

Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! (subject to t’s & c’s)

Are you a Clinical Psychologist excited to work during times of transformative change? Are you experienced, or have a keen interest, in working with the challenges associated with neurodiversity (Autism, ADHD), complex and developmental trauma and complex needs? Do you want to help create a nationally important resource with the substantial backing of one of the leading providers of education and care for young people with SEN?

If so, we have the role for you! We are growing our Clinical Teams and are looking for Clinical Psychologist's, throughout the UK, to work within our SEN Schools.

You will be a part of a multi-disciplinary well-being and therapeutic team who provide essential services to meet the needs of the people we care for.

We have a number of vacancies throughout the UK, and new opportunities arising in coming months. You can view all of our current vacancies at www.outcomesfirstgroup.co.uk. If you do not see a role that is suitable but would like to be considered for future opportunities please submit your application via the link to this advertisement.

About the Group

Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.

We are really proud to say that in 2023, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fourth year running.

Our divisional brands include Acorn Education and Care and Options Autism.

For more information on the group please visit: https://www.outcomesfirstgroup.co.uk/

Essential Criteria:

Post-graduate doctoral level qualification in Psychology (clinical, counselling, forensic).
Registered with the HCPC and BPS.
Experience in supervising Assistant Psychologists
Experience of working with children and adults who have an intellectual disability and/or autism with additional needs (e.g. complex trauma, mental health needs, behaviours of concern)
Ability to work collaboratively with a range of key partners
Able to work sensitively with people and resolve conflict effectively
Evidence of continuing professional development relevant to the setting
Substantial and relevant post-qualification experience with adults and children.
Experience of lecturing/teaching/training
Full valid UK driving licence and access to a car
Skills in the management of data are also important as the role includes collecting and analysing data to inform various pieces of service delivery, development and project work.
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: sarah.attwell@ofgl.uk

Why work for us?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

up to £60,000 pa
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.

Job ID: 230878

#1

Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! (subject to t’s & c’s)

Are you a Forensic Psychologist excited to work during times of transformative change? Are you experienced, or have a keen interest, in working with the challenges associated with neurodiversity (Autism, ADHD), complex and developmental trauma and complex needs? Do you want to help create a nationally important resource with the substantial backing of one of the leading providers of education and care for young people with SEN?

If so, we have the role for you! We are growing our Clinical Teams and are looking for Forensic Psychologist's, throughout the UK, to work within our SEN Schools.

You will be a part of a multi-disciplinary well-being and therapeutic team who provide essential services to meet the needs of the people we care for.

We have a number of vacancies throughout the UK, and new opportunities arising in coming months. You can view all of our current vacancies at www.outcomesfirstgroup.co.uk. If you do not see a role that is suitable but would like to be considered for future opportunities please submit your application via the link to this advertisement.

About the Group

Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.

We are really proud to say that in 2023, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fourth year running.

Our divisional brands include Acorn Education and Care and Options Autism.

For more information on the group please visit: https://www.outcomesfirstgroup.co.uk/

Essential Criteria:

Post-graduate doctoral level qualification in Psychology (clinical, counselling, forensic).
Registered with the HCPC and BPS.
Experience in supervising Assistant Psychologists
Experience of working with children and adults who have an intellectual disability and/or autism with additional needs (e.g. complex trauma, mental health needs, behaviours of concern)
Ability to work collaboratively with a range of key partners
Able to work sensitively with people and resolve conflict effectively
Evidence of continuing professional development relevant to the setting
Substantial and relevant post-qualification experience with adults and children.
Experience of lecturing/teaching/training
Full valid UK driving licence and access to a car
Skills in the management of data are also important as the role includes collecting and analysing data to inform various pieces of service delivery, development and project work.
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: sarah.attwell@ofgl.uk

Why work for us?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

up to £60,000 pa
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.

Job ID: 230880

#1

Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! (subject to t’s & c’s)

Are you a Newly Qualified Clinical Psychologist excited to work during times of transformative change? Are you experienced, or have a keen interest, in working with the challenges associated with neurodiversity (Autism, ADHD), complex and developmental trauma and complex needs? Do you want to help create a nationally important resource with the substantial backing of one of the leading providers of education and care for young people with SEN?

If so, we have the role for you! We are growing our Clinical Teams and are looking for Newly Qualified Clinical Psychologists, throughout the UK, to work within our SEN Schools.

You will be a part of a multi-disciplinary well-being and therapeutic team who provide essential services to meet the needs of the people we care for.

We have a number of vacancies throughout the UK, and new opportunities arising in coming months. You can view all of our current vacancies at www.outcomesfirstgroup.co.uk. If you do not see a role that is suitable but would like to be considered for future opportunities please submit your application via the link to this advertisement.

About the Group

Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.

We are really proud to say that in 2023, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fourth year running.

Our divisional brands include Acorn Education and Care and Options Autism.

For more information on the group please visit: https://www.outcomesfirstgroup.co.uk/

Essential Criteria:

Post-graduate doctoral level qualification in Psychology (clinical, counselling, forensic).
Registered with the HCPC and BPS.
Experience in supervising Assistant Psychologists
Experience of working with children and adults who have an intellectual disability and/or autism with additional needs (e.g. complex trauma, mental health needs, behaviours of concern)
Ability to work collaboratively with a range of key partners
Able to work sensitively with people and resolve conflict effectively
Evidence of continuing professional development relevant to the setting
Substantial and relevant post-qualification experience with adults and children.
Experience of lecturing/teaching/training
Full valid UK driving licence and access to a car
Skills in the management of data are also important as the role includes collecting and analysing data to inform various pieces of service delivery, development and project work.
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: sarah.attwell@ofgl.uk

Why work for us?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

up to £40,000 pa
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.

Job ID: 230876

#1

We are seeking highly motivated, organised and enthusiastic Recruitment Officers to work on our Recruitment Team.

Standard hours will be37.5 hours per week (5 days per week Mon-Fri). We operate hybrid working - with a minimum of 2 days per week in the office and the remaining days worked from home.

We request applications from candidates who have experience of working in a recruitment administration role with direct responsibility for the processing of safer recruitment checks. Knowledge of NHS Employment Check Standards is essential.

This role may include travel across the Mersey Care sites to support on-going service requirements, and requires flexible working to support planned assessment and recruitment events.

Previous applicants need not apply!

This role will primarily involve the administration of a recruitment caseload which includes advertising vacancies, arranging interviews, supporting assessment days/evenings, attending recruitment events, sending offer letters and administering safer recruitment checks on new employees ensuring the timely handover of pay details, as well as providing daily advice and guidance in relation to recruitment guidelines, processes and best practice by both telephone and email.

You will be organised and methodical in your approach and be able to react to changing demands. You must be a team player and an excellent communicator, confident when dealing with internal and external stakeholders whilst maintaining a high level of customer service.

You will have a working knowledge of recruitment and selection procedures, employment legislation and best practice, as well as agenda for change terms and conditions of employment.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

Our clinical services are provided across over 100 sites spanning a large part of the North West.

Mersey Care’s vision and values of Continuous Improvement, Accountability, Respect, Enthusiasm and Support (CARES) drive our organisation and the way we work together to deliver services. Applicants will be expected to demonstrate, during recruitment and any subsequent employment with the Trust, that their behaviour supports our values.

Please refer to the attached job description for full details of the role.

Please ensure that when completing your application that you clearly identify what specific recruitment administration experience you have and how you have applied this in practice.


This advert closes on Monday 1 Jan 2024

Competitive

Number of hours 40.00

Barchester’s people services team have a rare opportunity for a HR Policy and Continuous Improvement Specialist to join us on a 12 month fixed term contract. In this vital position you will drive the continuous improvement of people services, and deliver a range of complex and strategic projects. You will ensure that all of Barchester’s policies and procedures are compliant with employment law, and are aligned with our ethos as an employer of choice. You will be relied upon as a trusted adviser to the People Services Director and Head of HR Operations in all areas of employment law and wider best practice.
We are looking for a candidate who will be able to work collaboratively, and provide valuable input to the overall people strategy to enhance both customer and colleague experience.
This is a remote position, with regular travel to Inverness, as well as some travel across the UK.

Required experience and qualifications:
• CIPD qualification, ideally with some project management training
• HR generalist experience
• Experience of delivering process improvements
• In-depth working knowledge of all aspects of employment law
• Familiar with all core HR lifecycle management processes and best practice
• Experience of HR and People analytics, reporting and dashboards

Role and responsibilities:
• Help to shape the people plan and strategy for the business
• Review the effectiveness of people services processes
• Identify areas where significant change is required, and assist with building a strong case for change and funding
• Complete external benchmarking and review best practice to propose improvements
• Act as the custodian of best practice and advise the leadership team on opportunities to improve
• Produce insightful reports and analysis to support data driven decisions
• Provide strong project leadership management to drive significant projects
• Coach and develop project team members to ensure deliverables and timelines are met
• Stay abreast on all UK and Jersey employment law, flagging where policies and procedures are no longer compliant
• Build competence of the HR team to deliver policy changes successfully
• Provide subject matter expertise on employment law and policy application
• Ensure policies and procedures are inclusive, relevant, and easy to understand
• Develop resources, including our management guide and employee handbook, to ensure they contain practical and relevant instructions for our management teams
• Support HR Business Partners to drive the capability of managers across the portfolio on all aspects of people management policies and best practice
• Work in collaboration with the wider business to ensure people services support our operational goals

If you’d like to use your expertise in an organisation that provides the quality care you’d expect for your loved ones, this is an empowering and rewarding place to be.

4400

Job Description

Generalist functions that cover HR administration, recruitment, training and employee engagements, including:

• Maintain and update employee P-Files;
• Ensure onboarding and offboarding are efficiently carried out;
• Work-pass related matters such as application, follow-up, appeals and support in areas of regulatory/MOM reporting;
• Develop standardized sourcing and recruitment process;
• Shortlist, arrange, schedule and conduct interviews;
• Participate in payroll processing and ensure compliance on all pay-related matters;
• Submission of government-paid claims such as NS claim, Maternity Leave and Childcare Leave;
• Source, liaise and manage application of available training grants from respective government agencies;
• Manage training budget, programs and activities;
• Initiate employee engagement activities and retention strategies;
• Provide support to Directors/Managers in areas of performance appraisal, reviews & staff development;
• Gather and identify employees' concerns, including handling of disciplinary inquiries and escalation of grievances.

Requirements

• Minimum Diploma in HR or equivalent.
• PC Proficient.
• A team player with a positive attitude.
• Organized and meticulous.

Yong-en provides integrated community care and social services, using a holistic approach to provide person-centred care to different groups of people in need and to their caregivers.

We provide effective and professional care services for underprivileged individuals, families and the elderly. We harness the power of meaningful public and private partnerships, and dedicated volunteers, to serve our beneficiaries’ interests as priority, and collectively to empower our community.

The incumbent partners the HR & Admin Manager and Executive Director, in execution of various HR activities in the employee life cycle and administrative matters for the Centre.

Job Responsibilities

• Manage the manpower planning and end-to-end recruitment and selection process for all positions
• Involved in the preparation of the annual manpower budgets and forecast, monthly payroll processing, yearly income tax reporting, benefits administration
• Manage the performance management framework and processes
• Administer all learning and development requirements based on Centre’s and employee capability needs
• Assist in developing the career development policy, framework and programmes
• Support the planning, communication and execution of employee engagement activities
• Manage employee exit processes, including conducting exit interviews and administering exit clearance procedures
• Manage facility management, procurement, corporate insurance administration and workplace safety & health
• Involved in corporate secretarial work on annual submissions to ROS and Charity Portal
• Coordinate on logistics and other arrangements for management committee meetings and AGM
• Handle any other HR or office administrative matters

Job Requirements

• Minimum degree in Human Resources, IHRP CP certified, with at least five (5) years of working experience in a similar capacity
• Good knowledge of Singapore employment legislation and HR best practices
• Strong organising and problem solving skills, able to multi-task and detail oriented
• Service oriented, team player and adaptable
• Strong communication and interpersonal skills
• Able to build trust and develop positive working relationships with staff
• Hands-on experience with QuickHR or other cloud-based payroll software and strong Microsoft Office skills
• Interest in working in the Social Service sector

Only candidates who meet the requisites and are shortlisted will be notified.

Recruiting within the healthcare sector is both very fast-paced and exceptionally rewarding. We are looking for a hard-working, driven individual with previous experience in recruitment, to work within our Homecare division, hiring only the best healthcare staff to support our adult, elderly and complex clients within their own homes.

Salary starts at £25,000 per annum rising to £27,000 after a successful 3-month probation period

If you are passionate about recruitment, healthcare, and engaging with people that are equally as passionate then this could be the ideal role for you. This vacancy will be based at our Southport Office within Southport town centre.

As our Recruiter, here’s what we’re looking for:

• Must have recruitment experience and be able to work in a fast paced, high pressure environment
• A hard-working and proactive individual who is able to work on their own initiative
• Able to take direction and work closely with our area recruitment manager
• A working knowledge and willingness to learn
• The ability to communicate confidently and professionally over the telephone and face-to-face
• A fun individual who embraces challenges and is up for a laugh
• An understanding of what it takes to succeed in the healthcare sector
• Coordinating training for new and existing recruits
• Confidence using Microsoft office suite and office outlook
• Have a good knowledge on using social media to promote our business needs and communicate with potential candidates
• Have exceptional organisational skills and administrative skills
• Working hours are Monday - Friday 9am - 5pm

What will you get in return:

• A fantastic commission scheme which can see you earning up to an additional £1,000 each quarter!
• To join a fun team that is dedicated to providing the best recruitment service to our clients and candidates.
• The natural ability to progress as the company grows.
• The opportunity to work independently and as part of a team, working closely with our Operations Manager, Registered Manager and Deputy Manager.
• Many opportunities for additional training, growth, and development.
• Competitive basic salary plus commission based on performance.

If this sounds like the opportunity you are searching for, and you believe you have the skills and qualities to join us at Alcedo Care Southport, we would love to hear from you.

Make your application online today or visit our website for more information.

Proud member of the Disability Confident employer scheme

Recruiting within the healthcare sector is both very fast-paced and also exceptionally rewarding. We are looking for a hard-working, driven individual with previous experience in recruitment, to work within our Home Care division, hiring the best healthcare staff to support our adult and elderly clients within their own homes.

Salary starts at £25,000 per annum rising to £27,000 after a successful 3-month probation period

If you are passionate about recruitment, healthcare, and engaging with people that are equally as passionate then this could be the ideal role for you. You will be joining a fantastic team of Recruiters to provide Recruitment support across the Workington and Ulverston area. You must be a driver and be flexible to travel to other branches as and when required.

We welcome applications from individuals who have previous experience as an Internal Recruiter, Recruitment Resourcer and or Recruitment Administrator or Talent Acquisiton.

• Preferably must have recruitment experience and be able to work in a fast paced, high pressure environment
• A hard-working and proactive individual who is able to work on their own initiative
• Able to take direction and work closely with our area recruitment manager
• A working knowledge and willingness to learn
• The ability to communicate confidently and professionally over the telephone and face-to-face
• A fun individual who embraces challenges and is up for a laugh
• An understanding of what it takes to succeed in the healthcare sector
• Coordinating training for new and existing recruits
• Confidence using Microsoft office suite and office outlook
• Have a good knowledge on using social media to promote our business needs and communicate with potential candidates
• Have exceptional organisational skills and administrative skills

What will you get in return:

• A fantastic commision scheme
• To join a fun team that is dedicated to providing the best recruitment service to our clients and candidates.
• The natural ability to progress as the company grows.
• The opportunity to work independently and as part of a team, working closely with the Area Recruitment manager, Deputy manager, Care Coordinator & Registered manager.
• Many opportunities for additional training, growth, and development.
• Competitive basic salary plus commission based on performance

If this sounds like the opportunity you are searching for, and you believe you have the skills and qualities to join us at Alcedo Care we would love to hear from you.
Make your application online today or visit our website for more information on the company www.alcedocare.co.uk

Proud member of the Disability Confident employer scheme

Recruiting within the healthcare sector is both very fast-paced and also exceptionally rewarding. We are looking for a hard-working, driven individual with previous experience in recruitment, to work within our Home Care division, hiring the best healthcare staff to support our adult and elderly clients within their own homes.

Salary starts at £25,000 per annum rising to £27,000 after a successful 3-month probation period

If you are passionate about recruitment, healthcare, and engaging with people that are equally as passionate then this could be the ideal role for you. You will be joining a fantastic team of Recruiters to provide Recruitment support across the Workington and Ulverston areas. You must be a driver and be flexible to travel to other branches as and when required.

We welcome applications from individuals who have previous experience as an Internal Recruiter, Recruitment Resourcer and or Recruitment Administrator or Talent Acquisiton.

• Preferably must have recruitment experience and be able to work in a fast paced, high pressure environment
• A hard-working and proactive individual who is able to work on their own initiative
• Able to take direction and work closely with our area recruitment manager
• A working knowledge and willingness to learn
• The ability to communicate confidently and professionally over the telephone and face-to-face
• A fun individual who embraces challenges and is up for a laugh
• An understanding of what it takes to succeed in the healthcare sector
• Coordinating training for new and existing recruits
• Confidence using Microsoft office suite and office outlook
• Have a good knowledge on using social media to promote our business needs and communicate with potential candidates
• Have exceptional organisational skills and administrative skills

What will you get in return:

• A fantastic commision scheme
• To join a fun team that is dedicated to providing the best recruitment service to our clients and candidates.
• The natural ability to progress as the company grows.
• The opportunity to work independently and as part of a team, working closely with the Area Recruitment manager, Deputy manager, Care Coordinator & Registered manager.
• Many opportunities for additional training, growth, and development.
• Competitive basic salary plus commission based on performance

If this sounds like the opportunity you are searching for, and you believe you have the skills and qualities to join us at Alcedo Care Workington we would love to hear from you.
Make your application online today or visit our website for more information on the company www.alcedocare.co.uk

Proud member of the Disability Confident employer scheme

Team and Stakeholder Management

• Leads and manages a team of associates in the optimal execution of HR contact center operations activities (i.e., taking calls, addressing HR concerns via Chat or Ticketing tool, etc.). Ensures that each team member meets/exceeds their goals and metrics on a daily, weekly, and monthly basis
• Perform day-to-day Employee Service Center (ESC) operations, functions, and duties ensuring adherence to service level standards and metrics
• Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues
• Follow the defined ESC processes. Cooperate on focused process efficiency, monitoring of workload, and the implementation of the improvement projects
• Identify potential for better team efficiencies and agree with the leader on their implementation
• Facilitate monitoring of team’s tasks and accurate entry of completion in trackers
• Sharpen expertise and deep knowledge of HR issues to gain credibility in different areas
• Enrich the processes and the value-added services for the internal customer
• Facilitate professional excellence through quality delivery of ESC tasks, expertise in process mapping and process designing
• Adapt, communicate, and implement the strategic direction of ESC operations to ensure adherence to global policies and processes
• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology, and maximization of workforce
• Provide feedback and input for improvement of all programs, processes, and policies, and be accountable for driving consistent, standardized, and effective HR service delivery

Inquiry Management

• First-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.
• Processes basic to complex HR and benefits transactions and supports the auditing of information
• Document calls and code as appropriate for reporting purposes
• End-to-end ownership for resolving inquiries, as well as for helping employees and managers learn about self-service capabilities.
• Provide accurate and efficient resolutions of issues and inquiries through multiple channels (e.g., phone, email/ticket, live chat, etc.) by following appropriate resolution/assessment methodologies (e.g., investigating and research)
• Utilizing knowledge management tools, educating employees on HR technologies
• Provide timely and reliable employee support that generates a high level of employee satisfaction and inspires confidence through effective communication, expert knowledge, and efficient escalation to resolve issues
• Communicate effectively (written or verbal) matching the style, needs, and level of understanding of the employee to support optimal interaction, through available employee support channels (phone, email, ticket management)

HR Administration

• Expert and skilled end user for Workday and other HR systems and tools
• Manage transaction workflows in the assigned region
• Respond to all employee verification requests and employment reference letters, etc.
• Identify process improvement opportunities focused and improving the effectiveness and efficiency of the Region or GBS Center, as well as sharing best practices with HR operations teams in other GBS Centers as appropriate.
• Recommend process improvements to drive efficiencies, knowledge, and consistencies in our procedures.
• Role may expand to include responsibilities for administration of additional HR processes

Inquiry Management

• First-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.
• Processes basic to complex HR and benefits transactions and supports the auditing of information
• Document calls and code as appropriate for reporting purposes
• End-to-end ownership for resolving inquiries, as well as for helping employees and managers learn about self-service capabilities.
• Provide accurate and efficient resolutions of issues and inquiries through multiple channels (e.g., phone, email/ticket, live chat, etc.) by following appropriate resolution/assessment methodologies (e.g., investigating and research)
• Utilizing knowledge management tools, educating employees on HR technologies
• Provide timely and reliable employee support that generates a high level of employee satisfaction and inspires confidence through effective communication, expert knowledge, and efficient escalation to resolve issues
• Communicate effectively (written or verbal) matching the style, needs, and level of understanding of the employee to support optimal interaction, through available employee support channels (phone, email, ticket management)

HR Administration

• Expert and skilled end user for Workday and other HR systems and tools
• Manage transaction workflows in the assigned region
• Respond to all employee verification requests and employment reference letters, etc.
• Identify process improvement opportunities focused and improving the effectiveness and efficiency of the Region or GBS Center, as well as sharing best practices with HR operations teams in other GBS Centers as appropriate.
• Recommend process improvements to drive efficiencies, knowledge, and consistencies in our procedures.
• Role may expand to include responsibilities for administration of additional HR processes

You will work closely with our two Pastoral Support Workers who provide pastoral support to the Healthcare Support Workers who work in our organisation, delivering drop in sessions and walk rounds to talk to staff who may need some support. The nursing workforce team is a small team with two Senior Matrons, three Senior Sisters, two Pastoral Support Workers and an amazing administrator who helps us all. We can offer you a flexible working pattern, and you won't work any weekends or night shifts. We are looking to recruit a full time member of the team, but we would be happy to consider someone who would only like to work part time hours as well. If this sounds like a role that you would be interested in, please contact our current International Recruitment and Pastoral Care Nurse Advocate: Laura Reut (Laura.Reut@porthosp.nhs.uk) or our Lead Nurse for Recruitment and Retention Senior Matron: Fiona Wright (Fiona.Wright@porthosp.nhs.uk)

Talent Acquisition Coordinator: Monday - Friday 9am - 5pm

Location: Coleridge House, 1 Coleridge Gardens, London NW6 3QH

Contract: Full-Time, 37.5 hours per week, Monday - Friday 9am - 5pm

Salary Package: £26,000 per annum

Are you a people-person, keen to expand your knowledge into how a leading domiciliary care provider recruits and onboards the best carers in the business? Do you enjoy processes, procedures and looking for ways to improve them?

At SweetTree Home Care, we are looking for an innovative and vibrant individual to join the HR team as a Talent Acquisition Recruitment & Onboarding Coordinator and play an essential role in supporting the team to deliver remarkable results. This role will support the end-to-end recruitment lifecycle for Support Workers and Care Assistants, whilst ensuring the ongoing Compliance of the current staff pool.

As the Recruitment Coordinator you will be responsible recruiting for a wide range of positions and guide the new recruits through the onboarding process. This is an exciting opportunity for an enthusiastic and adaptable individual who ideally, would like to develop their career in Recruitment & HR.

Key responsibilities for the Talent Acquisition Recruitment Coordinator include:

Ensuring the recruitment ATS is up to date with candidates and vacancies
Supporting hiring managers with their recruitment needs
Conduct telephone interviews that are both inspiring and enable candidates to get a genuine feel for SweetTree
Assist candidates with the onboarding process, including preparing documents, guiding them through the process and answering any questions
Process background checks to verify applicant information
Work in close collaboration with the HR Team to consider how we can continually develop the employee journey
Previous experience in a recruitment role or previous experience in the care industry desired.

In return, we offer:

Ongoing support and development, with our Career Pathway with AIMs accredited training
25 days annual leave plus 8 days bank holidays
A "Me day" - a day off plus £20 to spend on spoiling yourself
Free DBS check
Company Pension Scheme
Longevity Service Awards
Employee Assistance programme
Employee discounts through LifeWorks
Social events such as Christmas and Summer parties
If you are interested in this role, please press the apply button and our Recruitment team will be in touch.

*Check out SweetTree's very own Care Farm, a one of a kind facility we use to further support our clients: https://www.sweettreefarmingforall.org.uk/