Total 58 Manager command center analyst job vacancies in Mid Valley City

Essential Job Skills

• Proven experience in hospitality reservations and distribution operations, and knowledge of best practices in distribution operations.
• Possesses knowledgeable in Opera PMS and Central Reservations systems.
• Strong Analytical skills to analyse data and make data-driven decisions.
• Possesses problem-solving skills, to approach challenges strategically and think critically about solutions to enhance business processes, also to identifying and addressing the root causes of issues within workflows.
• Possesses documentation skills, to write clear and concise documentation, include process maps and SOP.

Desirable Job Skills

• Ability to plan and execute process improvement projects, including setting goals, timelines and milestones.
• Familiarity with and understanding of automation tools and technologies to streamline processes and improve efficiency.
• Ability to work collaboratively with teams from different departments and hotels.

Key Result Areas

• Process Optimization and Documentation - to analyse current distribution processes, work with cross-functional teams to identify areas for improvement, develop and implement to streamline workflows to improve operational efficiency, and document the revised workflows.
• Automation and Technology integration to leverage technology and automation to enhance process efficiency, collaborate with IT teams to rollout out technological solutions.
• Implement process changes Lead the implementation of process improvements, including change management initiatives, training programs and performance metrics to ensure successful adoption and sustainability.
• Performance monitoring and evaluation to establish performance metrics and KPIs, regularly assess and report on the effectiveness of process improvement.
• Quality Assurance to implement quality control measures to audit the accuracy of data entry, investigate and resolve quality issues related poor data entry.
• Training to develop and deliver training session and facilitate knowledge transfer to relevant stakeholders.
• Data Analysis and Reporting to analyse distribution performance metrics, generate reports and dashboards to track KPIs and identify trends and opportunities.
• To maintain and upkeep the updated processes, SOP and the best practices for training and future reference.

Scope of Duties

• Conducting process reviews and analyses.
• Collaborating with cross-functional teams to gather insights.
• Creating detailed process documentation and maps.
• Identifying automation opportunities and technological solutions.
• Recommending and presenting process improvement proposal.
• Coordinating and overseeing the implementation of process changes.
• Monitoring performance metrics and KPIs.
• Providing training and facilitating knowledge transfer
• Communicating effectively with stakeholders at various levels.
• Undertake any other projects and/or tasks as assigned by Head, Commercial Support Services.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field (preferred)
• Minimum of 3-5 years of experience in hotel distribution, revenue management, or a related field
• Proven track record of success in developing and implementing effective distribution strategies
• Excellent analytical skills and experience with data interpretation
• Strong communication, negotiation, and interpersonal skills
• Ability to work independently and manage multiple tasks effectively
• Proficient in Microsoft Office Suite and hospitality OPERA property management systems (PMS) is a MUST
• Knowledge of the hotel distribution landscape, including online travel agencies (OTAs) and the Global Distribution System (GDS) (a plus)
• Experience with digital marketing concepts (SEO, PPC) (a plus)
• Experience working with a specific hotel brand or property management system (PMS)
• Experience in a specific hotel segment (luxury, boutique, resort)
• Knowledge of revenue management software and tools

- Translating business requirements into functional and technical requirements to include business processes, use cases along with requirements of user experience, UI integration and data

- Communicate changes, enhancements, and modifications of business requirements– verbally or through written documentation – so that issues and solutions are understood

- Manage and track the status of requirements throughout the project lifecycle; manage progress, quality, risk, problem solving

- Outstanding presentation, communication, and technical writing skills, with the ability to convey simple and complex information to other teams Viet Nam, Japan, Thailand (designer, developer, UXD)

- Work, communicate with client to exploit requirements

- Restructuring information and creat wireframe (by figma, XD)

- Estimate the cost and time of the project

- Create a proposal for a new project

- Operational design

- Establishment of operation system

- Planning user research (questionnaire design, Choose user, creat survey, interview, analyzing results)

- Requirement definition

- Minimum viable product (MVP) definition

- Executive report 

Must have:

- Fluency in Japanese (N2 higher level)

- Experience working with Japanese customers

- Good Customer negotiation skill - Knowledge of planning and delivery skills (progress, quality, risk management...)

- 3+ years of BtoB business experience

- Interested in UI/UX design

- Ability to work in a team

- Ability to work independently

- Communication ability: proactively disclose information

- Logic thinking, high responsibility, multitasking skills and proactivity skills 

Nice to have:

- Basic IT skillset (can create wireframe, make proposals for clients, good communication)

- Experience on project management

- Good English skills

- Having Research (questionnaire design, interview) skills

- Used to live and work in Japan

* Working Place: District 2, HCMC, Vietnam

• Understanding, Analyze, verify requirements, and considering both business and technical engineering.
• Write requirements specifications, business processes, technical documentation
• Translate and transmit to the Dev team
• Communicate, work with the team to solve the requirements and come up with solutions
• Perform test Unit and support customer test UAT
• Manage and check progress to ensure delivery with high quality
• Surely carry out the requested job - Grasp requested tasks by yourself and execute them without fail. 

Must have:

- Fluency in Japanese (N2 higher level)

- Experience working with Japanese Project.

- Good internal and external communication skills,

- Knowledge of planning and delivery skills, experience at project management

- Having demonstrated analytical and problem-solving skills with strong attention to detail.

- Logic thinking, high responsibility, multitasking skills and proactivity skills

Nice to have:

- Interested in UI/UX design

- Good English skills

- Have knowledge of Front-end

- Used to live and work in Japan

- 2-3 years experience in IT Development field

* Welcome those who have outstanding Japanese, like UX/UI, want to be trained as a BA/PM

* Working Place: District 2, HCMC, Vietnam

Administration / Business Analyst Manager - HO Apply now Job no: 492672 Work type: Full time Location: Sydney Categories: Administration & Business Support, IT, General Management WHY join Schindler? At Schindler, we are all about our culture! We focus on supporting our employees to meet their full potential through careful selection and constant development to make them a leader in their area. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years. About the role: We are seeking an experienced Administration / Business Analyst Manager to oversee our team of National Administrators, providing crucial support across our branches. This role is pivotal in ensuring that our National Administration team delivers premier support to both branches and customers as well as our National Key Accounts. The Administration Manager will undertake…

Click here to view more detail / apply for Administration / Business Analyst Manager - HO

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

Are you ready to make a difference in kids' lives? We're on the lookout for an Enrichment Teacher who's not just passionate about helping children thrive but can also take the reins as our center manager.

Your mission:

Job Scope

• Provide PM/ BA support for projects, focusing on identification & documentation of payments activities.
• Perform root cause analysis of payment related Operational Risk Events
• Support in determining key business requirements for identification of payments flows.
• Identifying and documenting key data elements within processing systems to enable rules based controls to be set for management of large and anomalous payments.
• Deliver business requirements, prepare testing plans and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
• Any other project management activities

Job Requirements

• 6-10 years’ experience
• Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Able to start work with short notice

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Job Qualification

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools
• Ability to speak or understand French

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Description

If you are results oriented, a team leader, and thrive in a commissioned sales environment, this is the place for you to build your career. As a member of our beauty team, you’ll play a dual role—part artist, part teacher.

A day in the life…

• Build long-lasting relationships with customers who have a passion for the latest cosmetics, beauty and fragrance trends. From greeting them in the store and suggesting new styles to checking in with them later and inviting them to exclusive events and promotions
• Give honest, tactful feedback and guidance to customers on beauty products
• Set and exceed company and personal sales goals while supporting the goals of the team
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Build and maintain strong vendor relationships to maximize business results
• Manage the scheduling and execution of vendor events and promotions
• Be a great team player by doing your part to keep the department ready for its close-up, including stocking, re-merchandising, display, merchandise transfers and light cleaning

You own this if you have…

• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• The ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Excellent communication and interpersonal skills
• A high level of ownership, accountability and initiative
• The ability to work a flexible schedule based on business needs, including evenings and weekends

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Contact Center Manager

Description -

Job Summary
• This role is responsible for managing teams engaged in remote service, customer access, pre-sales, and post-sales activities related to business systems and application problems. The role oversees lower-level supervisors and skilled employees, providing guidance, coaching, and prioritizing projects. The role leads cross-department initiatives, ensures operational excellence through performance monitoring, and addresses routine escalations. The role contributes to process improvement, aligns strategies with organizational goals, and ensures proper tools for operational support.

Responsibilities
• Manages the daily work activities of teams providing remote (offsite) service, customer access, pre-sales, post-sales, or service delivery to address a range of business systems and applications issues for customers.
• Supervises lower-level supervisors and highly skilled, non-exempt employees, prioritizing projects, ensuring goal achievement, and providing coaching and feedback for skill development.
• Directs and guides departmental teams, participates in cross-department initiatives, and serves as an escalation point for subordinate employees and supervisors.
• Ensures prioritization and effective assignment of day-to-day activities to the functional team, thereby ensuring tasks are completed within the defined timelines.
• Delivers services encompassing standard, specialized, or complex systems, maintaining a predominantly tactical role.
• Ensures operational excellence by closely monitoring critical performance metrics, guaranteeing team objectives and contractual commitments are achieved.
• Addresses and monitors routine escalations, taking appropriate actions to resolve issues as required.
• Identifies opportunities for process improvement and policy development, also actively engaging in their design and implementation.
• Supports development of short-term and long-term functional strategies and plans that align with the organization's overall goals and objectives.
• Ensures that proper tools are in place to support the team and key operational processes.

Education & Experience Recommended
• Four-year or Graduate Degree in any area, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of job-related experience or 2-4 years of management experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.

Preferred Certifications
• ITIL Certifications

Knowledge & Skills
• Customer Relationship Management
• Customer Support
• Operating Systems
• Product Support
• Root Cause Analysis
• Technical Support

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts multiple teams and supports projects requiring understanding of multiple disciplines or areas of HP.

Complexity
• Develops creative responses to resolve issues.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Job -

Services

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Customer Care Center Manager

Description -

Typically supervises lower-level supervisors and/or highly-skilled non-exempt individual contributors in single functional area. Responsible for the supervision of activities and resources needed to support the day-to-day efforts of the department and to achieve the business plan. Provides general supervision to lower level supervisors and direct supervision to highly-skilled non-exempt employees. Provides direction and expertise to departmental teams and participates in cross-department initiatives. Acts as a point of escalation for subordinate employees as well as supervisors. Does not require day-to-day supervision, and has the ability to handle most unique situations. May need advice in order to make decision on complex business issues. Provides direction and expertise to departmental teams and participates in cross- department initiatives. Acts as a point of escalation for subordinate employees as well as other supervisors.

Responsibilities:

• Supervise a team primarily comprised of Supervisor I, non-exempt or ENT/INT employees, or contingent workforce with well-defined, limited scope. including directing daily work activities/priorities, people recruitment and development, cost management,.
• Directs daily work activities of teams providing remote (offsite) service; customer access, pre-sales, post-sales or service delivery to solve various business systems and applications problems for customers: onsite engineering personnel: and Authorized Service Providers.
• Services are provided on standard, specialized or complex systems.
• Role is primarily tactical in nature. ' Ensure operational excellence by monitoring key metrics and ensuring team goals and contractual commitments are met.
• Resolve/monitor routine escalations, as appropriate.

Education and Experience Required:
Typically requires Bachelor's degree or equivalent experience, 4-6 years related experience and project or team management experience.

Knowledge and Skills:

• People management responsibility.
• Demonstrate some in-depth knowledge of corporate organization and policies.
• Demonstrate business, technical or functional knowledge at the mastery level.
• Demonstrate administrative or operations knowledge.
• Demonstrate skills in project management, analysis, communication, scheduling, controlling and presentation.
• Demonstrate management capability.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Manager, Customer Solution Center - Technical

Description -

Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Has accountability for results of a major program in terms of cost, direction and people management. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of Staff. Staff members'work may involve strategic issues. Recruits and supports development of direct staff members.
Manages and controls activities within a single country or a sub-region which is part of a larger geographical Region.
Manages at least 4 employees and typically between 8 and 15 direct reports. Span of Control guidelines may differ from these numbers.


Responsibilities:
Manage area(s), or team(s) of HP employees with well- defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility.
Generally sets work activities of teams providing remote (offsite) service; customer access, pre-sales, post-sales or service delivery to solve various business systems and applications problems for customers: onsite engineering personnel: and Authorized Service Providers.
Services are provided on standard, specialized or complex systems.
May be responsible for leading, managing, sponsoring or participating on projects.
Responsible for managing a budget.
Ensure operational excellence by establishing key metrics and ensuring team goals and contractual commitments are met.
Establish and manage relationships with subject matter experts and appropriate management, with an objective of maintaining and building the business.


Education and Experience Required: Typically a Bachelor's degree or equivalent experience required 6-8 related experience in customer support with proven managerial abilities

Knowledge and Skills:
People management responsibility.
Demonstrate some in-depth knowledge of corporate organization and policies.
Demonstrate business, technical or functional knowledge at the mastery level.
Demonstrate administrative or operations knowledge.
Demonstrate skills in project management, analysis, communication, scheduling, controlling and presentation.
Demonstrate management capability.
Familiar with the full HPS portfolio of offerings, with detailed knowledge of services which are delivered out of their organization.
Ability to lead project teams.
Demonstrates detailed knowledge of support solutions.
Demonstrates thorough knowledge of industry drivers relating to TCE.
Called upon to create or implement strategic plans, goal setting, and Plan of Record management.
Knowledge of HP's financial management processes.
Forecast and manage to a budget.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

I am currently working with a tier 1 bank who is looking for an experienced front office hybrid Business Analyst/ Project Manager. You will be responsible for delivering risk management software solutions to the organisation's range of risk areas. You will be working within front office controls. This role also includes ensuring delivery of large regulatory risk initiatives that are happening within the bank.

Hybrid working: 3 days a week in office based in London

Duration: initial 5 months
Rate: Up to £750pd inside ir35 via umbrella

Key skills and experience:

• Experience working within the front office
• Knowledge of Market or Credit risk
• Having worked on large regulatory programmes, ideally Basel 3 or FRTB
• Come from a tier 1 or 2 banking background.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Position Summary...

What you'll do...

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs.Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.Oversees the implementation of and participates in community outreach programs, and encourages Associates to serve as good members of the community.Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; providing direction and guidance on executing Company programs and strategic initiatives; and directing the Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records.Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolution for Associates. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Focus on our Associates
Diversity, Equity & Inclusion
• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with
impact to a range of audiences; and demonstrates energy and positivity for own work.
Talent Management
• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others’
contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The hourly wage range for this position is $30.00-$40.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Sales Volume Category (SVC) (based on facility sales volume)

- Complex Structure (based on external factors that create challenges)

- Academy Premium Pay (for certain roles in stores with Academies)

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

8333 VAN NUYS BLVD, PANORAMA CITY, CA 91402-3607, United States of America

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Job Qualification

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools
• Ability to speak or understand French

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241