Total 4,444 audit officer job vacancies in Customer Service category in Malaysia

Let?s talk about nib Thrive ?  


nib?s vision is better health and wellbeing for all Australians. We know there are few greater   opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in   supporting people with disabilities. We plan to do this through innovative, human and digital   solutions to make a difference to people who seek convenience, accessibility and inclusion.  


 


nib Thrive is the National Disability Insurance Scheme (NDIS) business for the nib Group. In November 2022, nib acquired its first registered NDIS Plan Manager, since then we have continued to grow. We are now House of Brands who all operate as part of the nib Thrive family. nib Thrive currently supports more than 2 7 ,000 NDIS participants and is on track to reach its goal of supporting at least 50,000 participants by FY25. nib Thrive
... Click here to view more detail / apply for Customer Care Officer

Responsibilities will include but are not limited to:

• Prepare files well at least a week in advance of appointments ensuring paperwork is in order including correct relevant medical documents and imaging.
• Positively engage with case managers and doctors about upcoming appointments.
• Consult and collaborate with team members on key tasks and priorities.
• Provide reception support as needed.
• Liaise with customers to plan and implement agreed services.
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services.
• Providing administrative and operational support to consultant practitioners.
• Providing information and advice to customers, or prospective customers.
• Undertaking other tasks assigned to the Customer Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Posted: 26/04/2024

Closing Date: 12/05/2024

Job Type: Permanent - Full Time

Location: Warrnambool

Job Category: Administration and Office,Community Services and Development


 
Who we are looking for
Join us as our full-time ongoing Vulnerability Support Officer. This position comes with a generous salary of $86,275 to $93,801 p.a. plus superannuation.
We're looking for someone to collaborate with those across our industry, region and organisation to improve the way we support customers experiencing financial stress. 

Job Description

 
What you'll be doing
On a day-to-day basis, you'll be:

Working with our employees, industry networks and regional networks to lead an uplift in the support provided to help customers pay their bills.
Seeking up-to-date information, data and research that relates to drivers of


... Click here to view more detail / apply for Vulnerability Support Officer

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Promote the company by providing efficient service to customers through polite and helpful handling of enquiries.

• Attend to all enquiries and requests from phone calls in a professional manner in line with the Company's guidelines and service standards.
• Ensure effective and timely follow-up with customers on their enquiries and requests.
• Manage customers' complaints and feedback with a good closure.
• Create and/or maintain proper customer's information, call, email, and policy retention records in line with the Company's operation guidelines.
• Achieve Key Performance Indicators targets for the individual and assist in the achievement of the overall team targets as prescribed by the Company.
• Ensure confidentiality of data in the manner and to the extent required by the Company.
• Ensure business handled is within scope of authority granted, and in line with the Company's underwriting guidelines, control procedures and service standards.
• Assist in monitoring outstanding premiums and implement the company's credit control policy.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.
• Undertake any other duties as may be assigned.

QUALIFICATIONS

Minimum GCE O Level

OTHER INFORMATION

• Proficient in customer servicing and possesses strong drive for service excellence
• Good communication and writing skills
• Possess a pleasant and cheerful disposition
• Comfortable attending to customers via phone
• Ability to multi-tasks and meet timelines
• Able to adapt changes and work in a fast-paced environment
• Relevant insurance qualifications / certifications is an added advantage

Please note that your application will be sent to and reviewed by the direct employer - MSIG Insurance (Singapore) Pte Ltd

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Organisational Development Support Officer
Apply now Job no: 500327 Work type: Permanent Location: Townsville, Rockhampton, Newstead, Mackay, Bundaberg Categories: Human Resources

Mater People and Learning are looking for a Organisational Development Support Officer to join the team. This permanent, full-time role will be based at any out of Mater locations. This role is a fantastic transition into Organisational Development as a career with significant growth and professional stretch opportunities!
The Organisational Development Support Officer provides efficient and effective administrative assistance to the Organisational Development team extending to end-to-end support functions associated with program delivery and resource development and currency.
Salary range: $70,295-$78,567 plus superannuation and access to not-for-profit salary packaging up to $15,900
What youll be doing

Support the Organisational Development team with administrative functions associated with program development, maintenance and


... Click here to view more detail / apply for Organisational Development Support Officer

The Role
We are seeking an energetic ICT Support Officer to work within our busy IT team. In this role you will provide a broad range of Information Technology related services, ensuring activities support business objectives in line with the MACA core values an opportunity to work in a dynamic business that puts “People First”. This role is based in our modern head office in Welshpool with parking available.

Secure your future with WA’s number 1 Mining Contractor.
MACA is an integrated contracting services group specialising in mining, civil construction, infrastructure, and mineral processing. With over 3000 employees, MACA supports 15 mine sites in Western Australia across a range of commodities including gold, iron ore, nickel and lithium. We strive to be the best by investing in our people, understanding our clients' needs, and having a relentless focus on continuous improvement. Our social responsibility is what drives us, and we make an impact through contributions and support we give our communities.

Specific to this role you will:
• Provide first line support for all IT related Issues and problems
• Contribute and assist in procurement of IT hardware
• Deploy new hardware to users utilising company standards
• Maintain the IT Asset Register & IT Service desk
• Support all MACA Communications (Data and Voice) including design and deployment of value-adding technologies to the business
• Upkeep and support of Microsoft based Server environments including AD, SQL, Exchange/O365 Hybrid, SharePoint online and file and print services

What we will offer you:
• Very competitive salary from $85,000 to $92,000
• Career development
• Salary sacrificing options

There are many long-term opportunities available across our business, and more on the horizon. There is always room to grow and develop
into the professional you want to be with MACA

We offer all this and more, Because We Care.

If you want to come with us on our journey to growth, apply with us today at maca.net.au/careers.
We’re ready when you are.

MACA is an equal opportunity employer and strongly encourages all females and Aboriginal and Torres Strait Islander applicants.

Proven experience in a similar role
Excellent communication skills
Experience with time sheet management
Intermediate Microsoft office abilities
SAP and Mitrefinch experience favourable but not a requirement

What we offer:

Permanent position
Employee Assistance Program
Social Club, events and team building
Staff discounts on Bosch and affiliated-brand products
Strong company culture and values.
Access to opportunities within a globally recognised OEM company

Agency Applications will not be accepted for this position.
 
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate.
Bosch is a forward-thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations ... Click here to view more detail / apply for Administration Support Officer

Company Background

Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.

Core Responsibilities:

· Answering product and service questions

· process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction

· Work closely with internal stakeholders to ensure timely, effective, and efficient service to customers.

Requirements:

· Proficiency in mandarin to liaise with mandarin speaking associates

· Good communication and interpersonal skills

· Prior working experience in a call center environment is welcomed.

Additional Info:

· Office located at Jurong (Toh Guan)

· Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm

· Salary $2500 -$2800

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Nurture. Grow. Thrive.

Accepting a role with AIRR, a proud business partner of Elders, means you will be joining a team ready to support and grow your career. Much like the clients and communities we work with, you will experience, passion, dedication and resilience across all parts of our business. With the backing of such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at AIRR.

About the role  
We are looking for a Support Officer Logistics to join the AIRR team on a permanent, full time basis.

As an AIRR Support Officer Logistics, you will provide logistics support to the AIRR Derrimut team, including receiving and dispatching stock in a safe manner. Supported by the AIRR network, you will be provided with the tools necessary for you to grow in your career. Responsibilities  
As a ... Click here to view more detail / apply for Support Officer Logistics

Job Objective:

Responsible for the providing customer support and services for all post sales activities (i.e. preventive maintenance, fault diagnostic and resolution) to meet established Service Level Agreements (SLAs) in accordance with SAV’s standards and best practices.

Core Responsibilities:

Provide Customer Support for Fault Rectification

· Maintain (includes answering call) Technical Hotline and Technical Support Email during business hours and record information related to requests (open ticket); to obtain sufficient information regarding fault calls from client so as to provide engineers with accurate fault description, facilitating a conducive diagnosis process

· Retrieve information (e.g. equipment list, schematic, photo) and send to Post Sales Team Lead to assign engineer to address customer request and inform customer within 30 mins

· Schedule on-site appointment(s) for Engineer to resolve customer issues (e.g. Engineer involved, appointment details) and inform customer

· To retrieve and provide information to engineers with regards to contract details etc of clients to enable engineer to determine appropriate solution on-site

· Liaise with product suppliers to provide services/parts quotation for maintenance and non-maintenance customers

· Follow up with Post-Sales Team to ensure effective resolution of the request related to faults (from opening to closing of ticket) within the SLA

Provide Quotations for Standard Services Sales and Sales Requests

· Prepare quotation (for repair, labour or consumables e.g. cables, batteries, power supply) for approval by Post Sales Team Lead; If quotation does not fall under guidelines provided to CSO, then escalate to Project Sales.

· Escalate Sales requests (beyond those that can be quoted by CSO; not within their purview) to Sales Lead Admin (once Sales Lead Admin takes over then Sales Lead Admin will be the one closing the loop)

Support Preventive Maintenance

· Retrieve information (equipment list etc) and schedule preventive maintenance for maintenance contract customers

· Retrieve information (e.g. equipment list, schematic, photo) and send to Post Sales Team Lead to assign engineer to conduct preventive maintenance

· Liaise with customer on rooms availability and work with Post Sales Lead to assign engineer

· Provide engineer with information (equipment list) and arrange appointment

Processing of Return Materials Authorisation (RMA)

· Prepare administrative documents and sending out of faulty units to manufacturer service centre

· Follow up with service centre on the repair and collection status thereafter to update customers.

· Update Customer Master Equipment List status and information accordingly

· Tracking and Updating of RMA

Post Sales Inventory Tools

· Ensure all the equipment and tools are properly issued and recorded.

· To raise request accordingly to purchase of running low inventory items

Reports

· To prepare and generate all necessary reports required by Post Sales Team Lead. Not limited to coordinate from various department to retrieve information needed for the reports.

We are looking for suitably qualified individuals to join us as Customer Service member.

Responsibilities

• Manage day to day operations in the service counter
• Maintain a high level of staff’s service standards
• Manage the schedule/manpower with the Executives
• Attend to shoppers enquiries and all aspects of customer service
• Perform centre promotions related activities such as gifts redemptions etc

Requirements

• Minimum GCE ‘O’ Level
• 2 years of experience in shopping mall or hotel concierge service is preferred
• Computer literate
• Possess good leadership qualities and interpersonal skills
• Customer oriented with good communication & interpersonal skills
• Able to work on shifts, weekends & Public Holidays
• Singaporeans only

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.