Total 4,188 admin executive job vacancies in Customer Service category in Malaysia

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

We are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event management

Job Responsibilities

Report to and support the Client Services Manager in coordinating and executing the assigned tasks as follows:

• Managing and servicing client organisations and stakeholders

• Membership Services and Support - Handling enquiries, requests and invitations, processing membership applications, coordinating membership renewal drive and maintain and update membership database.

• Board, Committee, Subcommittee and Annual General Meetings - coordinating and arranging meetings, preparing Notes of Meeting and follow up on action plans, follow up and collating of meeting attendance and quorum, preparing the meeting slides and meeting documents and preparing Minutes of Meeting and follow up actions.

• Events and Training Courses - plan, coordinate and manage events & training courses; liaising with venue partners, speakers, sponsors, organising committee, catering service; registration and payment; prepare event flyer and post-event & training courses reports

• Publications & Website - managing and posting on website and social media pages; handling of public relations (e.g. managing invitations, drafting of letters/responses/invitations); liaising and coordinating with external parties and producing, coordinating and circulation of newsletters.

• Financial - reconciliation of monthly financial statement with payment and events held and membership renewals, etc.

Job Requirements

• A diploma in any discipline with minimum 3 years of relevant experience, preferably in organising events and secretariat services in a professional / trade organisation

• Pro-active, self-motivated, conscientious, team player and able to work independently

• Good time management. Able to multi-task and deliver assigned tasks with quality and timeliness

• Meticulous and good project management skills. Able to follow through on implementation of plans.

• Good problem-solving skills and service-oriented mindset

• Excellent interpersonal and communication skills, both written and verbal

• Proficient in MS Office applications

• Possess good working knowledge of social media and website design and management

Company’s Profile

Known as the sole automotive distributor for Audi cars in Singapore, they have gained a strong reputation amongst loyal customers since 1999. Aside from leasing vehicles, they also sell pre-owned vehicles, aftersales services, body and paint works.

Location: Ubi

Working hours: Mon – Fri, 7.45am to 5.15pm and Alternate Sat, 7.45am to 11.45am

Responsibilities:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General ad-hoc admin duties that may be assigned from time to time.

Requirements

• Min. N or O Level Certification
• Min. 1-2 years’ experience in Customer Service or Receptionist roles
• Possess good communication skills, strong self-confidence and humility
• Able to perform overtime work occasionally

Your recruiter for this job: WhatsApp Celine @ 84940873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Join our vibrant beauty and wellness centre as a dedicated Customer Service Executive. Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Job Highlights:

· Employee discount

· Flexible schedule

· Performance bonus

· 2 days off per week, 1 day rest on the weekend

Responsibilities:

· Maintain efficient operations at the centre, upholding the highest standards of customer service.

· Oversee and coordinate daily tasks to ensure a seamless centre operation.

· Attract customers through appealing visual merchandising that reflects the essence of the centre.

· Collaborate with team members to boost sales and achieve business targets.

· Efficiently manage and control inventory to meet customer demands.

· Responsibly handle customer inquiries from multiple company communication platforms.

· Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

· 3 to 5 years of experience in retail management and possess a Diploma in any field or relevant qualifications in retail studies.

· Strong commitment to ensuring customer satisfaction and providing outstanding service.

· Proficient in Excel.

· Excellent communication and interpersonal skills.

· Detail-oriented with a focus on maintaining the outlet's aesthetics.

If you are passionate about retail operations and have a burning desire to drive the brand forward, this is the perfect opportunity for you! Join our passionate team and embark on an exciting journey in the beauty and wellness industry. Apply now to be part of our dynamic and rewarding environment.

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior

• Auditing a team of front line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service
• To maintain desired levels of productivity & accuracy on audits performed by self
• To coach front line agents on overall SOP, Process and new changes
• Perform analysis to identify the root cause of potential issues. Partner with internal stakeholders to drive CSAT improvement projects

DUTIES AND RESPONSIBILITIES:

• Performs chat & call monitoring and provides trend data to the site management team.
• Uses a quality monitoring data management system to compile and track performance at team and individual level.
• Performs monitors of chat, Call, and email responses. Participates in call listening/ interaction deep dive programs to identify rider needs and expectations.
• Provides feedback to call center team leaders and managers.
• Analyze CSAT ratings for the country/ BPO to identify customer pain points.
• Flag non performing agents & support performance with coaching & feedback interventions via team leader
• Participate in weekly calibrations/ performance review calls with BPO partner to measure/track or implement improvement initiatives
• Participate in calibration calls to improve overall understanding & usage of QA Scorecard

We are looking to expand our team here at Dace Motor Group. A used vehicle dealership group based in Greater Manchester.

Sales Executive
Manchester M30 7LW
Full Time, Permanent
Basic Salary + Commission Pay - Proven OTE of £45,000+

Please Note: Applicants must be authorised to work in the UK

We are looking for highly motivated individuals with a passion for providing exceptional levels of customer service to work within a busy dealership. Being a Sales Executive is a role where customer care always comes first. You'll take the time to talk to people, build a genuine rapport and identify exactly what it is that they want and need. We expect hard work and determination, in return you will receive great working conditions, continual support and professional development, and financial rewards.

What we ask from you...

• Achieve agreed monthly sales targets.
• Follow the Group's enquiry handling & follow up processes to increase new sales and build rapport and lasting relationships with existing customers to ensure repeat business.
• Develop and maintain full knowledge of all products, accessories, prices and key features of your products.
• Handle all customer queries and complaints to ensure full resolution - keep your customers happy.
• Prospect & record accurate data and follow up leads.
• Confidence, drive, energy, ambition and a great attitude.

What you can expect...

• Basic Salary + Commission Pay
• Proven OTE of £45,000+
• Company Vehicle
• Pension Scheme (compliant with Auto-enrolment)
• 28 days holiday with holiday pay
• Fantastic future career opportunities within our large group for career progression
• Free Parking
• Staff uniform provided
• Free Coffee/ Tea
• In-house Training

About us

We are a family-owned business which has been well established for over 25 years.

We are the largest independent used vehicle dealer in the Stockport and Greater Manchester area, owning 4 sites, Dace Motor Company, Dace Specialist Stockport, Dace German Centre and Dace Specialist Manchester.

With our group expanding we now stock in excess of 600 used vehicle across our 4 branches.

At Dace Motor Group we are very proud to be the first business to be approved by Stockport Trading Standards.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience includes Sales, Car Sales, Sales Assistant, Sales Manager Customer Service, Sales, Retail, Sales Specialist, Sales Agent.

• Singaporeans Only
• AWS + Incentives Bonus
• 14 Days Leave
• Insurance
• Medical + Dental

Job Responsibilities:

• Greet and assist visitors, clients and employees in a friendly and professional matter
• Answer and direct incoming phone calls
• Attending to call-in or walk-in customers to do the funeral arrangements
• Follow up from funeral arrangements up to the columbarium installation, liaising with customers
• Manage and maintain the front desk area, ensuring it is tidy and presentable
• Manage incoming and outgoing mail and packages
• Provide general administration support, including data entry, photocopying, scanning and filing
• Assist with various administrative tasks such as data entry, filing and document preparation
• Assist with office supply management and inventory
• Provide administrative support to different departments as needed
• Handle and direct inquiries or issues to the appropriate team members
• Ensure compliance with security and company policies
• Other ad hoc duties as assigned

Requirements:

• Able to do shift work and work overtime when needed
• Able to work on Saturdays/Sundays/Public Holidays
• Experience in this industry is a bonus, but not required

Job Introduction

We are currently recruiting for a Car Sales Executive to join the team at our Volvo Dealership in Worcester.

This is an exciting opportunity to join the team at our new state of the art, purpose-built Volvo dealership in Bromyard Road, Worcester.

Volvo is one of the fastest growing premium automotive brands, and with an extensive list of new models lined up for release the successful candidate will be joining this exciting journey.

The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week and working 10am to 4pm on Sundays on a rota basis.

Excellent Benefits including use of a Volvo company car and an OTE of £50,000 - £60,000 (which includes a £20,000 basic salary)

Role and Responsibilities

As a Sales Executive with Listers you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process.

• You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression.
• Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries.
• Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products.
• Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.

About you

• This may suit someone who has previously worked as a car sales executive, retail manager or sales manager.
• Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets.
• The ability to quickly establish and build rapport with our customers.
• Hold the potential to forge a successful career in the industry.
• You will hold a valid UK drivers licence.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a customer service representative to ensure our visitors and patients needs are well-taken care of at our centre.

• Be the first point of contact for all our visitors, which include walk-ins, patients, doctors, and internal staff
• Perform high-touch concierge services such as but not limited to greetings, visitor registration, escorting, attending to queries, and etc.
• Perform personalised service to all visitors, patients, staff which include visiting doctors
• Chaperone high-net-worth/ VIPs during their medical appointment
• Arranging accommodation, transport and medical appointments
• Creating good experience for the patients and visitors during their time in the centre
• Handle special projects relating to process improvement, experience enhancement, which will include sourcing of products, implementing new workflow and etc.
• To respond to any feedback relating to the centre, or its service in a professional manner
• Any other ad-hoc administrative duties as assigned

Requirements:

• Excellent customer service skills, flexible and able to handle difficult situation when required
• Must be comfortable being in a customer-facing role
• Strong interpersonal and communication skills
• Pleasant, Professional, Presentable, and has a Positive attitude
• Previous experience in working in high-end, luxury concierge service position will be advantageous
• Working days: Monday to Friday (office hours), and half day on every alternate Saturdays

Job Responsibilities:

· Support ongoing operations and functioning of IT infrastructure in head office and outlets, as well as Point of Sale (POS) system in outlets.

· To assist in the smooth operation of the organization's IT processes and provide user support when required.

· Configuration, manage and maintain hardware and software including all peripherals, implement backup processes and assess the system for upgrades or replacement.

· After-hours on-call escalation and support for critical problem resolution.

· Work with vendor support to resolve technical problems.

· Provide support for Windows / Linux System Administrations, incident resolution, and maintenance.

· Provide administration for Windows Server OS and roles/features including Active Directory and Microsoft 365.

· Perform email administration such as creating/maintaining user IDs and email addresses.

· Induct and train users in IT applications, advice, and educate users on IT basic procedure/knowledge such as classify malicious mail.

· Maintain inventory of computer equipment and software resources.

· Provide and maintain documentation for all systems.

· Undertake any other duties in relation to your job scope as assigned by your Manager from time to time.

Job Requirements:

· Proven work experience and have at least 2-3 years of working experience in IT Operations.

· Good verbal and written communication skills.

· Must be able to work independently, take ownership of tasks and deliver outcomes in a timely manner.

· Good analytical problem-solving skills with an innovative approach to providing solutions.

· Competent at documenting standard/ applications operating procedures, processes, and work instruction.

· Ability to balance day-to-day operations with administrative tasks.

· MCSA, MCSE, CCNA certification will be an added advantage.

. With Class 3 Driving License

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team to serve the events and travel products enquiry channels. As a Customer Care Executive, you will play a crucial role in ensuring exceptional customer service and satisfaction for our clients. You will be responsible for handling enquiries, resolving complaints, providing travel-related information including curating of travel programs and managing customer relationships.

· Respond promptly and professionally to customer enquiries via various communication channels (phone, email, WhatsApp chat, and social media) regarding events and travel-related matters.

· Provide accurate and comprehensive information about event itineraries, travel destinations, accommodations, transportation, visa requirements, and other relevant details to customers.

· Assist customers in selecting and booking event tickets, travel packages, hotel reservations, flights, and other related services.

· Resolve customer complaints and concerns efficiently and satisfactorily, aiming to exceed their expectations and maintain a positive brand image.

· Collaborate with other departments and external vendors to ensure smooth event operations and seamless travel experiences for customers.

· Process customer requests, changes, cancellations, and refunds in accordance with company policies and procedures.

· Follow up with customers to gather feedback, address additional needs, and promote loyalty and repeat business.

Requirements:

• A degree or diploma in hospitality and tourism, or related studies
• Min 2 years of relevant experience
• Good communications skill
• Adaptable in a fast-paced environment
• Great attention to detail
• Able to empathise with customers and resolve issues objectively
• Strong sense of ownership and ensures that customer issues are resolved promptly
• Positive and friendly in interactions with customers
• Flexible to attend to customer requests, out of office or on weekends/ public holidays

Job Description

• Manage the assignment results tracking for all courses.
• Meticulous checking of student’s results to produce accurate academic results for Exam Board approval.
• Track and monitoring for non-submission student assignments and re-sit assignment.
• Provide students with written advice on their examinations schedule, including advice to students who are repeating modules.
• Work closely with Faculty in the student re-assessment process.
• Assist in the efficient procession of students requests e.g. certification letter, academic transcript, verification of student records and other related academic student results record.
• Assist in the accurate submission of student result and information for E-Cert generation.
• Proper safekeeping of assessment records before archiving due date
• Provide support and assist students with academic enquiries.
• Liaise academic matters with university partners.
• Provide administrative support for all the programmes offered in the Institute.
• Coordinate and assist with communication efforts with other departments if needed.
• Prepare reports when needed for Academic Board, Examination Board, with related to the University programme assigned.
• Provide general administrative support as needed to assist other programmes and operations within the Institute.

Minimum Academic Qualifications

Diploma or equivalent

Selection Criteria

1. Creative and analytical

2. Detail-oriented

3. Strong verbal and written communication skills

4. Ability to work in groups

5. Min 1 year of relevant working experience or equivalent

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.