Total 779 Manager Public Relations Officer job vacancies in Malaysia

Job description Due to their continued popularity and rapid growth, one of our partner clients in the higher education space has the urgent need for a Student Placement and Corporate Relationship Manager.   They operate internationally, with campuses in several countries around the world, and now need someone to join their already established, yet newly built campus in Sydney.Benefits: Salary between $100,000 and $110,000 SuperAnnual Bonus – subject to KPI’sExcellent Professional DevelopmentOpportunity to expand professional network     Scope  Conduct campus placements and internships for all their students for all programs across a variety of industries and sectors.Conduct placement/internship promotion activities on campus through industry talks, guest lectures, company presentations, interactions with student alumni groups.Achieve the placement targets for students enrolled across different programs.Manage the end-to-end logistics of the placement/internship process, from reviewing the job descriptions, student enrolment, test administration, interview process, right through to the offer management.Help the students with the onboarding process and follow…

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Job no: HRC0005776Category: HEW 9Position: Full Time Continuing  Location: Newcastle (Callaghan) CampusOur university The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and create a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.For more information click here – Our Uni. Our unit Sitting within the Resource Division, Human Resource Services (HRS) unit provides a broad range of HR services across all areas of the University. This role works closely with other HR teams including Talent Acquisition, HR Advisory Support, Remuneration and Benefits, Capability and Development, Wellbeing, Health & Safety and Employee Relations.   Be challenged and imagine with us The Senior Manager, Workplace Relations is an exciting new…

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Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

This role is responsible for the management and development of the Customer Relations team in order to ensure a high standard of service is always provided to both internal and external customers.

Responsibilities:

• Oversee the day-to-day operation of the Customer Relations Team
• Ensure RED service standards are embedded in all our customers’ interactions
• Ensure performance key targets, SLAs and KPIs are achieved
• Ensure all regulatory reporting is within timescales and guidelines
• Identify root cause of complaints and opportunities to take proactive measures to enhance customer experience
• Identify VOC trend and make timely recommendation on staffing and scheduling to ensure the team is adequately staffed
• Directly reporting to Head of Customer Relations. You will have a working relationship with:
• 
  
• Head of Customer Centre
  Business Units
  Support Units
  Client Services Managers
  Operations including Operations Managers, Team Managers and Customer Service Officers
  Workforce Management Team
  Training Team
  Assurance Specialist
  Technology Team
  

Requirements

• 5-8 years’ experience managing telephony operations or online services
• Experience managing complaints across large customer base
• Experience in managing senior management and regulators
• Experience in Process Improvement Events
• Experience in leading a team of managers
• Good customer management skills
• Strong leadership skills to manage and lead different individuals who deal with challenging situations every day
• Positive, self-motivated and meticulous individual who has a clear and focused mind when handling negative customer VOC
• Ability to identify and address unstated needs of customer
• Strong focus on customers and business
• Excellent written and verbal communication skills and ability to communicate with people of different groups and levels of management
• Ability to think for the customer and not accept status quo

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

The Opportunity:

1. Contact Centre Environment, MNC Bank
2. Candidates with strong relevant years of experience can be considered for senior position (managerial)
3. Permanent Role | Basic up to $6000 + Bonus
4. Location: Tampines
5. 2 Shifts (8am to 5pm/11am to 8pm) | 4 weekdays + 1 Saturday

Our client is prominent bank in Asia that has regional presence across the globe. You will be part of the strategic banking operation team, providing customer service for the businesses to ensure the processes are cost efficiency, productivty and in compliance to the banking policy.

The job:

• Monitoring and promptly responding to incoming calls/emails/social media platform
• Performing service recovery
• Analyzing data, identifying areas for improvement, and implementing process enhancements
• Providing management support to customer service officers by reviewing and resolving transactions
• Conducting coaching sessions and on-the-job training

The talent:

• Degree/Diploma in any discipline
• 3 to 5 years of banking contact centre experience
• Candidates with strong relevant years of experience can be considered for senior position
• Experienced in handling corporate clients will be an advantage

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to weiting.lee@adecco.com in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

EA Personnel Name: Lee Wei Ting
EA Personnel No: R1985905
EA License No: 91C2918

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Alfred Health Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. Fixed Term until April 2025 (Parental Leave) Part-Time (0.8 EFT) Grade 4 Allied Health Professional or Equivalent Alfred Health Location The Department Alfred Health Allied Health Directorate comprises a number of Allied Health disciplines (Interpreters, Nutrition, Occupational Therapy, Orthoptics, Pastoral Care, Patient & Family Services, Physiotherapy, Podiatry, Prosthetics & Orthotics, Psychology and Speech Pathology) that provide patient-centered care across all clinical programs that operate at Alfred Health. Allied Health disciplines provide patient-centered care that will aim to optimise physical, psychosocial, communication and cognitive functioning. To ensure that the Allied Health workforce is fit for purpose, a robust governance structure provides oversight of staff & student education, research, workforce innovation and quality & safety. The…

Click here to view more detail / apply for Disability Liaison Officer (DLO) Service - Grade 4 Team Leader

About the CompanyOur client is a complex and multi-faceted organisation with a number of high-profile brands. They are currently re-designing and centralising their credit function to the Brisbane CBD, which is creating the opportunity to build a new high-performance team! We have a number of vacancies at the Credit Officer and Team Leader levels, and you can expect to be part of a values-based culture, where all revenue goes back to being able to expand and improve health and care services. What’s in it for you? Experience a caring and supportive team environment led by an inspirational, empathetic and dynamic manager. Get hands-on training in up-to-date credit management techniques, with continuous learning opportunities. Manage your own credit portfolio – get to know your stakeholders and have genuine ownership and accountability. Enjoy two days working from home, and three days in a professional, well-appointed office, centrally located to public transport. Take advantage of generous salary packaging…

Click here to view more detail / apply for Credit Officer/Leader

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

The Opportunity:

1. Contact Centre Environment, MNC Bank
2. Candidates with strong relevant years of experience can be considered for senior position (managerial)
3. Permanent Role | Basic up to $6000 + Bonus
4. Location: Tampines
5. 2 Shifts (8am to 5pm/11am to 8pm) | 4 weekdays + 1 Saturday

Our client is prominent bank in Asia that has regional presence across the globe. You will be part of the strategic banking operation team, providing customer service for the businesses to ensure the processes are cost efficiency, productivty and in compliance to the banking policy.

The job:

• Monitoring and promptly responding to incoming calls/emails/social media platform
• Performing service recovery
• Analyzing data, identifying areas for improvement, and implementing process enhancements
• Providing management support to customer service officers by reviewing and resolving transactions
• Conducting coaching sessions and on-the-job training

The talent:

• Degree/Diploma in any discipline
• 3 to 5 years of banking contact centre experience
• Candidates with strong relevant years of experience can be considered for senior position
• Experienced in handling corporate clients will be an advantage

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to weiting.lee@adecco.com in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

EA Personnel Name: Lee Wei Ting
EA Personnel No: R1985905
EA License No: 91C2918

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Job Description

LOOKING FOR A CHALLENGING CAREER?

WE WANT YOU!

** Great Opportunities for Learning & Career Advancement

** Attractive & Competitive Salary

** Innovative and Energetic Workplace with a Growth Mindset

JOIN US TODAY AND BE PART OF OUR DYNAMIC TEAM!

** 5.5 Days’ work week

** Above market salary

** Performance Incentives

** Training & development programmes between different departments

** Great opportunity to study, grow and enhance your career!

** Career Progression

** Welfare benefits (night transportation, staff meals)

** Staff discounts

** Long term service awards

Main duties and supporting responsibilities:

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets' seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• To work closely with the Operations / Service Operations Manager, shift leaders, and staff members to ensure all guests are greeted properly and escorted to their ready tables.
• Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

Job requirements:

• Candidate must possess at least a GCE 'N', or GCE 'O' Level /Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
• At least 2 years of working experience in the related field is required for this position.
• Courteous, well-groomed with a pleasant disposition.
• Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.
• Attention to detail is essential
• Team player, who values teamwork, has good team-building skills and is able to communicate effectively with all levels of employees
• Positive “can-do” attitude, motivated, passionate and seeks opportunities to be multi-skilled and trained
• Good personal grooming & personal presentation
• Opportunities available for rapid career progression
• Willing to work weekends and public holidays
• Full-Time position(s).

This position reports to the Head (Member Relations).

Key Responsibilities

1) Membership Engagement & Community Building

- Plan, network and bring the legal community together during outreach events and activities.

- Oversee and represent SAL at key membership and industry events to increase awareness of SAL membership benefits and promotion of its products, events and services.

- Craft and design mentorship programme for SAL members.

2) SAL Products & Services Development

Partner representatives from SAL clusters in engaging with the SAL Committees to:

- Understand the industry’s professional issues and development needs.

- Gather member feedback to improve existing SAL offerings.

- Identify and assist in creating new initiatives, products, and services for SAL to deliver.

3) Marketing, Communications & Business Development

- Craft, lead and execute marketing plans for SAL’s outreach activities, products and services.

- Formulate a roadmap to foster networking among the legal community.

- Plan and conduct market research activities.

4) Data Analytics & Statistics

- Perform data and trend analysis to assess the quality and meaning of membership data in Singapore and overseas market.

- Ensure membership data and systems are complying to laws, data privacy regulations and government guidelines.

5) Membership Policies & Administration

- Assist Head (Member Relations) in providing perspectives and insights in guiding SAL membership policy development.

- Assist the membership admin team during key administrative periods.

- Perform any other duties as assigned.

Skills and Qualifications

- Bachelor’s degree in business marketing, communications, or law, with 3 to 5 years of relevant work experience.

- Experience in community engagements (bonus if within legal industry).

- Experience in marketing, business development, or legal.

- Good analytical and data literacy skills, with a flair for interpreting numbers and trends.

- Able to build positive and productive relationships with internal and external stakeholders.

- Able to engage confidently with large groups of people, demonstrating diplomacy and professionalism.

- Good interpersonal writing communications and presentation skills.

Be part of the team that shapes investor perceptions, develops trust and builds confidence in a manner that positively influence the company’s valuation.

A shared strategic management responsibility, the Investor Relations team works closely with the finance, capital markets, asset management and investment teams to maintain well-rounded and effective communication with the investment community and key stakeholders.

Key Responsibilities:

• Serve as the key point of contact for the investment community for one of the listed vehicles
• Strategise and develop content that communicates the company’s key messages through various platforms including media releases, announcements, annual report, investor presentations, corporate website and other communication materials
• Lead the quarterly financial release process, including developing the results media materials, results presentation, frequently asked questions document and/or management script
• Evaluate, organise and facilitate investor meetings, conferences, road shows, results briefings and Unitholder meetings
• Maintain intelligence through regular monitoring of market information and reports from analyst, industry, competitor and/or news articles, as well as provide prompt feedback to the management team
• Support the branding and communications, as well as sustainability-related matters for the Keppel's Fund Management and Investment platforms

Job Requirements:

• Degree in Business Administration, Finance or a related discipline
• Minimum 10 years of relevant working experience in investor relations
• Good writing skills, with a strong command of English
• Good networking and communication skills
• Able to multi-task and work well under pressure to meet tight deadlines
• Creative self-starter with an outgoing personality, and a team player

Job Description:

Primary Objectives

Oversees client's training resource planning and deployment, including managing the Institute’s master training schedule, proposing, and matching facilitators to training assignments, administering, and updating management team on weekly training schedule, generating and sense-making of training statistics, among others.

Plans and supervises the smooth execution of training schedule and course administration processes, including the development and management of Institute’s training resource and ops system in support of client's training deliverables.

Strengthen client's training relations and communication initiatives through marketing, branding and social media engagement efforts with the aim to strengthen client's positioning and its training outreach, and create stronger mindshare about the value of client's training and its work in developing, aligning and inspiring leaders in service of the community.

What you will be working on:

Key responsibilities include:

Training Resource Management

• Plans, reviews and recommends continuous improvements to training resource deployment to achieve greater operational efficiency in consideration of strategic alignments.
• Provides supervision and guidance in proposing monthly training assignments and coordination of schedule for facilitators, not limiting to the following:
  • Managing of Master Training Schedule / Calendar
  • Timely release of Monthly Training Assignments
  • Timely release of Weekly Schedule
  • Understudy arrangements for Facilitators
  • Timely update to management on key information on training programmes and deployment matters
• Manages communication loops with training faculty and training admin on resource allocation arrangements for both scheduled and constituency-based training.
• Liaises with Vice-Deans (Training) on follow-up to training requests, confirmation of training assignments and course scheduling.
• Works closely with internal stakeholders on the scheduling of facilitators for professional development courses.
• Oversees learning facilitators’ training records in LEarning And Performance (LEAP) system to ensure accurate and timely updates and regular reviews of module mapping and ownership lists in training admin and resource management system.

Training Relations & Communications

• Plans and implements initiatives to strengthen training relations and communications.
• Oversees and support the roll-out of all corporate communication initiatives, media relations, branding and outreach efforts to raise organisational visibility and enhance corporate identity.
• Supervises the timely release of quarterly training calendar.
• Oversees media and publicity for major projects and programmes.
• Strategises and supervises contents of Institute’s website and social media platforms such as Facebook and Instagram.
• Supervises the development and implementation of course announcements/ nominations notice/ marketing brochures, blurbs to market and publicise training programmes to staff and relevant external organisations.
• Oversees the production of tiered corporate collateral ranging from corporate gifts for speakers and guests, corporate kits for visitors and learning aids.
• Reviews existing and establishes new communication channels to achieve greater outreach to targeted GRLs to ensure successful implementation of training initiatives in support of strategic directions.
• Conceptualises and spearheads course promotions and cross-marketing efforts to increase grassroots and community volunteers training participation.
• Monitors and tracks the effectiveness of training outreach initiatives.
• Facilitates campus tour for official visits.

Supervisory and General Administration

• Guides and supervises staff in discharging their duties and responsibilities effectively and efficiently.
• Assists to prepare reports and agenda papers for meetings.
• Conducts regular presentation to management and staff to update on individual training hours.

Other Duties

Other ad-hoc duties not covered under main responsibilities and duties:

• Covers duties of Assistant Dean when required.
• Provides operational / secretariat support when required for meetings, projects and weekend events.
• Supports Assistant Dean in onboarding briefing on the roles of Training Deployment & Relations for new hires.
• Performs any other duties assigned by senior officers.

· Serves as member of Key Priority Area teams.

Skills & Experience

· Minimum - 3 years of working experience with some management/supervisory responsibilities.

· Strong communication and planning skills

· Strong writing and creative thinking skills

· Good administrative skills and detail orientation

· Able to work well with IT systems, numbers and statistics

· Able to manage multiple stakeholders at all levels

· Strong literacy in Microsoft Office Productivity Suite

Morgan Hunt are currently recruiting for a Senior Employee Relations Manager on a temporary basis for a women's charity. This is a hybrid role, one day per week in the London office paying £150 - £193 per day for 6 months initially. This is a varied role, working on employee relations cases, TUPE and other projects and the organisation needs support during a busier time for the HR team.

The Senior Employee Relations Manager is responsible for building strong working relationships across the organisation, working on ER projects as directed and advising, coaching and training stakeholders on best practice on all aspects of employee relations case work. This includes (but not limited to) disciplinary, grievances, absence management, probation's, restructures and TUPE as well as training and coaching managers to enable them to successfully manage their teams whilst effectively managing risks.



Accountabilities for the Senior Employee Relations Manager role:

• Offering best practice and pragmatic advice on all areas relating to HR Case work with the outcome of aiming to reach successful resolution
• Working on specific people projects as directed by Head of HR
• Working with managers and staff to resolve conflict and grievances at the lowest level of formality possible
• Addressing employee raised issues/concerns
• Coaching and advising managers on policies/procedures, best practice and identifying risks
• Ensuring compliance with employment law and policy and processes
• Facilitate change - supporting and advising on restructures, TUPE etc
• Reviewing and updating HR policies & procedures
• Updating the ER Case log
• Developing strong working relationships with staff, managers and leaders
• Being a 'trusted advisor' to the organistion on all aspects of employee relations
• Support on HR induction and HR related training
• Building a good working relationship with the wider People team
• Ensure people management practices reflect values and expected behaviours
• Health & Wellbeing: Provide guidance to business on best practice approach to dealing with and supporting life events and issues relating to health and wellbeing, including reasonable adjustments and referral to Occupational Health
• Diversity & Inclusion: Raise awareness of values and behaviours and lead by example

Knowledge, experience and skills needed for the Senior Employee Relations Manager role:

• Generalist HR experience with a strong emphasis on Employee Relations and handling complex casework
• CIPD Level 5 qualified or equivalent experience
• Ability to build effective relationships with people at all levels in the organisation
• Ability to give sound HR advice to managers on all aspects of people management to achieve best outcomes and ensure best practice
• Excellent communication skills
• Ability to respond professionally to feedback, modifying or making recommendations for change to the HR policies, procedures and guidance as required
• Ability to work at pace
• Resilient
• Team player
• Good level of IT skills (Microsoft 365, use of HRIS)

If you are an experienced HR Manager/HR Advisor/ER Manager or Advisor with experience of employee relations cases up to hearing and appeals level; working on HR projects and are available on a week's notice or less then please apply ASAP! This role will be interviewing and starting ASAP!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

The company is growing exponentially and is looking to hire a sales professional to sell ICT solutions to Government clients.

Responsibilities:

The Senior Sales Manager (Public Sector) manages the opportunity from sales pursuit to close using deep sales process and expertise.

• Minimum 5-10 years of experience in Public Sector (Whole of Government) sales
• Must have successfully closed minimum 1 deal where deal size is 1mil to 10mil
• Own a client portfolio and manage the sales process end to end.
• Develop an Account Plan for each account, then drive the execution of that plan to success
• Conducts account planning and proactively seeks to bring innovative ideas and approaches to the account strategy for quarterly review
• Identifying and mapping business strengths and customer needs
• Prospecting, building the pipeline and selling NTT DATA solution to public sector clients
• Engage with C-level prospects to position NTTDATA enterprise value proposition and key player in deal to closure
• Provide pro-active, trusted thought leadership to target accounts
• Orchestrate internal teams to collaboratively build Joint Vision Roadmaps outlining the value that NTTDATA will deliver and the investments the client will need to make
• Generate new sales opportunities, and work with the technical solutions experts to create innovative and compelling proposals.
• You will be responsible to qualify, participate and take lead in Government tenders.
• Work together with internal and external stakeholders to achieve the objectives of the company as a whole
• Prospect, educate, qualify and develop opportunities in existing and new key accounts to identify profitable revenue streams.
• Act as point of contact for resolution and escalation of all key items with the client and internally.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

Requirements:

• University degree/business/engineering school or similar tertiary qualification
• 5+ years of experience in ICT solutions to public / government clients with key strengths on IT solutions.
• Comfortable in contract negotiation, deal forecasting and articulating organisation's capabilities to customers
• Strong business acumen and work independently
• Positive mind-set, result-oriented, high level of initiative and integrity

26th March, 2024 Seeking someone with a passion for leadership who wants to see Catholic parishes become missionary centres of evangelisation. This position requires a self-motivated, relational strategist who has a personal commitment to the values, teachings and mission of the Catholic Church. They will have significant previous experience in working with leaders within a Church context, as well as experience in strategic planning. This position sits within the Archdiocesan Agency, Evangelisation Brisbane. Evangelisation Brisbane draws strongly from Pope Francis’ Evangelii Gaudium (Joy of the Gospel) and exists to work with, inspire and empower parishes and communities to encounter Jesus and live the joy of the Gospel.  Within Evangelisation Brisbane, the purpose of the Parish Leadership team is to provide the foundations parishes need to grow missionary disciples. This role has three primary objectives. Firstly, to identify and work with parishes seeking to engage in a strategic planning process to grow their parish and produce…

Click here to view more detail / apply for Project Officer, Parish Leadership