Total 132 Operations Executive job vacancies in Customer Service category in Malaysia

Location: Changi North Crescent

Responsibilities

• Ensuring day-to-day vault transactions are completed with 100% accuracy
• Able to lift heavy loads due to the nature of the goods
• Generating daily/weekly/monthly reports for clients
• Ensuring all e-mails are replied to promptly
• Handling inbound and outbound cargo
• Ensuring all transactions are recorded accurately
• Understanding the SOPs and strictly following company procedure
• Executing inventory and stock-taking exercises

Requirement

• Min. 1 year of relevant experience
• Good verbal and written communication skills
• Team player
• Meticulous

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Summary:

· Basic salary: $2,500 - $2,800

· Monday to Friday: 9.00am - 6.00pm, Saturday: 9.00am – 1.00pm

· Working location: Airport Cargo Rd, Singapore 819466

Job Responsibilities:

- Handle daily operations documentations like import and export permit, air waybills and bill of lading.

- Coordinate shipments and liaise with carriers.

- Prepare shipping documentation and ensure compliance.

- Monitor shipment progress and provide updates.

- Optimize processes for efficiency and cost reduction.

- Handle customer inquiries and resolve issues.

- Collaborate with other departments for smooth operations.

Requirements:

- Minimum GCE 'O' or ""N' level

- Able to communicate and write fluently in English to liaise with English speaking clients

- Entry level candidates are welcome as training will be provided"

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Manger, Service Operations is responsible for overseeing and managing all planning aspects of the service operations department. This includes strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.

• Develop and implement strategic plans for service operations-planning to align with company goals.
• Manage resource allocation, including staff and budget, to ensure optimal productivity.
• Monitor service operations performance and implement necessary improvements.
• Collaborate with other departments to integrate service operations with overall business strategy.
• Ensure compliance with industry regulations and company policies.
• Lead and motivate the service operations-planning team to achieve high performance.

Randstad are proud to currently be partnering with a large State Government Department in recruiting an A03 Operation Support Officer. This is a great opportunity to kick start your Public Sector career and develop fundamental skills in a supportive team.
Your duties will be tasks including but not limited to

Process applications and ensure accuracy and quality document management
Provide enquiry response and advice to Regions and other external organizations
Use information systems to input, update and query information and extract and synthesize data
Respond to queries, compliments, complaints and appeals
Liaise with other departments, interstate and Commonwealth agencies and industry peak bodies
Write and/or review departmental and other correspondence in accordance with departmental standards
Manage work delivery to ensure agreed business outcomes, performance indicators and deadlines are achieved

What will you need to be successful in this
... Click here to view more detail / apply for Operations Support Officer

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Customer Services Operations Manager
Location: Hybrid
- West BromwichSalary circa £40,000 per annum plus benefits

Serco is one of the leading public sector providers of customer services. We pride ourselves on delivering high quality services, often supporting some of the most vulnerable people in our society – and as one of our Customer Service Operation Managers you’ll ensure that we continue to deliver this incredibly important work to our client and end users.

You’ll oversee a team of 7-10 home-based Team Managers with overall responsibility for up to 250 home-based Customer Services Advisors. Using your previous people management and leadership skills, you will lead and manage the team to ensure that the requirements of the contract are met, this will include monitoring the performance of KPIs, efficiency, effectiveness, contractual SLAs and Service outcomes. You’ll be the first point of contact for the client around the day-to-day operational performance.

In return we offer the opportunity to be a part of our special people-driven culture
- where our diverse and caring workforce support not just each other but the wider community that relies on our services.
The role itself is predominantly home based and all IT equipment will be provided.

What you need to do the role
First and foremost, you’ll need to have excellent people management & leaderships skills, ideally gained in a customer service or call centre environment. You’ll naturally have the ability to lead and work as part of a team, supporting your colleagues and promoting an excellent team spirit and ensure that the workplace is inclusive, engaging and fulfilling for all our people.

Customer and commercially focused, you’ll be a performance driven with a desire to deliver excellent customer service. Ideally you will have previous experience in managing/leading a large remote team, but moreover you should have excellent communication skills and be fully comfortable working on Microsoft Office and other software.


What we offer

-
Competitive salary

-
An autonomous and supportive culture



-
The chance to make a positive difference to public sector services

-
A company passionate about diversity and inclusion



We have a mandate to deliver brilliantly. If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.

Proud member of the Disability Confident employer scheme

Primary Purpose:

Provide 24 by 7 IT Support for client machines, operating system, and software for MediaCorp users in the areas of:

· PC preparation, deployment and setup for Windows OS and MAC OS

· Software installations

· Printers and mobile devices support for enterprise services

· Problem diagnosis and resolution on computers and Enterprise services

· Documentation of processes procedure and best practice for knowledge sharing

· Asset Management - enroll issued assets and update returned assets in the Asset system and ensure user acknowledgement of the issued asset.

· Vendor coordination for computer servicing and deliveries

· End user training for new hires and on implemented services

· Responsible to consolidate, maintain and streamline organization knowledge management systems and processes.

· Ensure compliance of endpoints on patch management system. Coordinate with internal team to handle endpoint patch management utilizing Microsoft Intune or IBM Bigfix.

· Facilitate the Video conferencing needs used in organization, seeking to improve and increase user satisfaction to deliver an excellent user experience.

Job Requirements:

· Experience in providing remote and onsite support to end users across an enterprise environment and escalate issues quickly when appropriate

· Able to interact with users to troubleshoot issues and possess strong problem-solving skills to resolve complex technical issues

· Able to provide end user training and coordinate with vendor on hardware related issues

· Able to work under pressure and have effective time management and planning skills

· A confident, positive and outgoing person with natural enthusiasm and the ability to be assertive when required.

· Display good communication skills, both verbal and written.

· Fulfill any additional tasks assigned by the supervisor.

Technical skillset required:

1. Hardware troubleshooting and support for Microsoft Windows Client OS (Windows 10/11) x64 and MAC OS is a must.

2. Possess technical knowledge and experience with Microsoft technologies (Active Directory including Azure AD, MS365, Intune Endpoint Management, MS Teams and Sharepoint) and MS security technologies (MS Defender and Bitlocker)

3. PC deployments & setup

4. Software installation, configuration, and troubleshooting

5. Printers and mobile device support

6. Networking Troubleshooting (added Advantage).

7. IBM Bigfix (or equivalent MS SCCM) knowledge and experience in Operating System Deployment (OSD) creation & troubleshooting and experience in application/software packaging, application patching, create and query is an added advantage.

8. Experience in BMC Remedy ITSM ticketing system is an added advantage.

9. Jamf Pro MAC endpoint management tool experience is a plus

10. Capability to read and write technical documentation.

Working hours: Day shift : 8:30am to 6pm

Night shift : 2:30pm to 12am - Engineer will be rostered on night shift duty for 2 weeks or 10 days per month.

Standby Support: Rostered during after office hours for 1week every 2months, from 12 midnight to 8am next working day, weekends & public holidays. Weekly rotation among 7 engineers.

Posted: 03/04/2024

Closing Date: 03/05/2024

Job Type: Permanent - Full Time

Location: LNE Brisbane

Job Category: Customer Service


At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.

Job Description

Our focus on quality and exceeding our customer's needs means that as a business we are continuously growing and as a result, we are looking for Full Time   Customer Operations Specialist Consultant  to join our team in our  Banyo, Brisbane location. This position is part of

... Click here to view more detail / apply for Customer Operations Specialist

Senior Manger, Service Operations is responsible for overseeing and managing regional service vendors to deliver to KPI. This includes 3rd party vendor management, strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.

• Develop and implement strategic plans for service operations-planning to align with company goals.
• Manage resource allocation, including staff and budget, to ensure optimal productivity.
• Monitor service operations performance and implement necessary improvements.
• Collaborate with other departments to integrate service operations with overall business strategy.
• Ensure compliance with industry regulations and company policies.
• Lead and motivate the service operations-planning team to achieve high performance.

About the Company Davidson Technology are currently partnering with Federal Government organisation working on digital health services and systems, with a focus on engagement, innovation, clinical quality, and safety. We are seeking a EL1 Manager, Enterprise Operations Centre for a for a 12-month contact with the option of a 12-month extension. This role is based in the Brisbane CBD with hybrid working arrangements. You must be an Australian Citizen to apply for this position. About the Role In your new role, will play a key role in supporting the implementation of the end-to-end monitoring solution and integrating the solution into the Enterprise Operations Centre.

Establishment and management of Enterprise Operations Centre practice as per ITIL and SIAM.
Responsible for Event management practice. Ensure that Alerts and Threshold limits are appropriate and trigger escalation to incidents.
Manager and report on Service Level Agreements (SLAs) with
... Click here to view more detail / apply for Manager, Enterprise Operations Centre

Responsibilities

• Maintain the general cleanliness of the school and equipment
• Assists in performing security-related duties
• Assist in providing logistical support for all school-based activities/functions till end, including transporting and arrangement of furniture and equipment
• Assists in the daily operations of the school such as accompanying vendors or term contractors to ensure work/services are delivered
• Any other duties as assigned by the school

Qualification, Skill & Experience

• Primary School Education and above
• Understand and converse simple English and one Mother Tongue Language
• Positive attitude
• Team player
• Should be competent to handle the tasks and responsibilities assigned by the school
• Preferably 1 year of relevant experience in operations support in a school environment

Contract Period: 1 August 2024 to 31 July 2025

Working hours: 42-hour work week with 30 mins lunch break daily

For faster reach email your resume to varshinie@exasoftglobal.com

The personnel is required to perform the following duties:

· Perform general cleaning and attendant duties for the school hall, surrounding areas, classrooms, special rooms, as well as other areas within the school compound, as assigned.

· Gate duties and securing the offices, as assigned.

· Other general support duties and simple repair works.

· Any other duties as assigned by the School.

The Personnel shall minimally have the following qualifications, skills and experience:

· basic command of English, be able to read and write simple English

• basic education of at least Secondary 2

• at least 1 year of relevant experience, performing similar scope of work, in a school or similar environment.

Supports the following operations functions:

 Maintain the general cleanliness of the school and equipment

 Assists in performing security-related duties

 Assist in providing logistical support for all school-based

activities/functions till end, including transporting and

arrangement of furniture and equipment

 Assists in the daily operations of the school such as

accompanying vendors or term contractors to ensure

work/services are delivered

 Any other duties as assigned by the school

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Master of Business Administration

Travel Percentage :

0%

Cash and Collateral management

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now
















Club Operations Support - Anytime Fitness Albion Park


Club Operations Support - Anytime Fitness Albion Park


  Anytime Fitness Albion Park    Expressions of interest .    We're a thriving fitness community that's dedicated to helping our members achieve their health and wellness goals, and we're looking for an enthusiastic and motivated individual to join our team.   As an employee at Anytime Fitness you'll have the opportunity to work in a dynamic and supportive environment, surrounded by like-minded fitness enthusiasts who are passionate about making a positive impact on people's lives.   So if you're looking for a job that's both rewarding and enjoyable, we encourage you to apply today!   Why work with us? We have a great club culture with






... Click here to view more detail / apply for Club Operations Support ? Anytime Fitness Albion Park

Join us as a Customer Service & Operations Analyst (9 Months)

At Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. We’re looking for talented people to help us build simple, convenient, and delightful financial experiences tailored to our customers.

• Are you ready to make a difference in every interaction, and help our customers take control of their finances?
• You’ll develop great communication and interpersonal skills, and those skills will open doors to endless career possibilities
• If you want to become a problem solver, help customers find the right solutions and enjoy a real sense of accomplishment, apply now
• This role will be offered for a period of nine months offering a salary of £25800 to £26200 pro-rata

What you'll do

You’ll bring your passion for helping others to every interaction to deliver brilliant banking experiences for our Cushon customers.

Day to day, you’ll be:

• Supporting customers over the phone and via telephone and e-mail
• Providing a fast and friendly response to a range of customer queries
• Maintaining and updating customer records

The skills you'll need

You’ll need a can-do attitude and a genuine passion for helping others to thrive in our Cushon customer service team.

You’ll also need:

• Good interpersonal skills
• Attention to detail
• The ability to multitask
• Strong time management
• To be comfortable using MS Word and Excel
• The ability to work on your own, but as a team too

And it would be helpful (but not essential) to have:

• Knowledge of the ISA and pensions market
• Experience using Zendesk for ticket handling