Total 139 Director/C-Level IT Technician job vacancies in Malaysia

Director, Information Technology @Telco company

Responsibilities:

• Develop IT strategies in alignment with Company business objectives.

• Oversee and ensure proper and continuous support for all Operations and Business applications.

• Develop, enhance, or implement relevant IT and OT policies, procedures / processes taking reference with best industry practices.

• Develop, enhance, and operationalize the IT and OT Disaster Recovery Plan and Incident Response Plan within the Business Continuity Plan.

• Implement cyber security protection, measures, and systems to effectively protect the company against potential cyber threats or attacks.

• Implement systems to enable and facilitate efficient remote work environment for the entire Company.

• Develop the IT human resources and set suitable performance targets / objectives. Conduct appraisals to improve their performance and skill levels.

• Work with Senior Management, Board of Directors, Authorities, and vendors.

• Stay abreast of technological trends and advancements and recommend new technologies that could improve the Company's efficiency and effectiveness.

• Develop and manage the IT and OT budget, ensuring cost-effectiveness and efficiency in technology spending.

• Monitor budget expenses and opportunities for cost savings.

Requirements:

• Degree in Engineering or IT discipline with 5-8 years of working experience in relevant fields.

• Relevant IT, OT and Telco experience.

• Good experience and knowledge in the operation of Telco OSS/BSS.

• Planned and implemented Cyber Security protection measures or schemes.

• Familiar with relevant Standards, eg ITIL or eTOM.

• Program / Project management skills

• Contract negotiation skills

• Write and communicate well in English language.

• Good track record in delivering IT related project /programs of various complexities.

• Strong negotiation, influencing, communication and presentation skills

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

• Monitor and optimize service delivery performance: Track key metrics, identify areas for improvement, and implement initiatives to drive service quality and efficiency.
• Own critical incidents: Take ownership of complex issues, coordinate resolution efforts, and ensure effective communication with stakeholders throughout the process.
• Develop deep understanding of service delivery: Analyze projects and processes to gain insights into scope, challenges, and potential optimization opportunities.
• Lead service improvement initiatives: Design and implement strategies to enhance service delivery, including automation, runbook creation, and L3 collaboration.
• Optimize the L2 support team: Implement a shared services model through cross-skilling and training, leading to cost savings and improved resource utilization.
• Foster continuous improvement: Analyze internal and external processes to identify and implement strategies for service delivery optimization.
• Drive accountability and ownership: Ensure the L2 support team meets service level agreements (SLAs) and customer expectations, proactively driving future demand.
• Collaborate with stakeholders: Maintain effective communication and collaboration with internal teams (L3 support, network, development) and external vendors.

* Should have at least 25 years of experience in IT Business Development and Service Delivery.

* Multi-nation market exposure is an added advantage.

* Should be able to develop, coordinate and implement plans designed to increase existing business.

* Responsible for capturing the new business opportunities.

* Should be able to provide strategic direction to increase the profitability.

* He/She should focus on building and guiding relationships both internally and externally with sales & marketing and Service Delivery team.

* Should be able to manage business relationships with vendors, distributors, and customers.

* Should be a team player with good communication skills

* Have skills that are vital to success, including Service delivery, sales, communication, negotiation, marketing, data analysis and project management.

* Should help company in getting practice and quality certifications like ISO, BizSafe, DPTM and so on

JOB DUTIES:

• Work closely with the Product Owners and Product Managers to understand and stay in-sync to the organisation’s vision of next generation integrated best-of-suite enterprise solutions.
• Define and lead the vision, core strategy and core methodology for the organisation’s Quality Assurance (QA) division and lead the continuous improvement of the software delivery process.
• Effectively communicate the QA strategy, processes and needs across organisation, as well as within the QA team.
• Apply knowledge from multiple disciplines to develop innovative improvement solutions and processes in QA.
• Determine QA objectives, such as key checkpoints and reviews in application development processes in an agile software development environment.
• Champion high delivery and service standards in ensuring all products are methodically tested and issue-free at all gate-keeping points.
• Drive automated testing initiatives where feasible in both functional and non-functional aspects.
• Act as a supervisor, mentor and role model to the entire QA division with both local and overseas team members and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among QA team members.

JOB REQUIREMENTS:

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• Over 10+ years of related work experience in leading a team of Quality Assurance (QA) professionals in enterprise-scale turn-key projects and large-scale customer facing systems, preferably in fast-paced tech, IT or gaming industry.
• Experienced in quality assurance and quality control of scalable, maintainable, extensible, web-based enterprise grade applications with web-based and mobile app-based interfaces.
• Excellent documentation skills in drafting clear and concise test scenarios, test cases, along with in-depth knowledge of product QA strategy and methodology.
• Knowledgeable in automated testing setting up automated testing frameworks, pipelines, processes and familiar with various automated testing tools such as JMeter, Jenkins, Selenium, Appium, BrowserStack, Cucumber.
• Proficient in Java and other programming languages which are commonly used in an automated testing environment.
• Experienced practitioner in agile frameworks such as scrum, lean or extreme programming.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle is an advantage.
• Strong understanding of design and architecture patterns for both backend and frontend is an advantage.
• Willingness to travel to meet and work with offshore team members.

Job responsibility

• Establishes and maintain relationships and effectively communicate with customers, especially C-level profiles, business unit leaders and senior management to raise visibility and ensure collaboration with appropriate key stakeholders
• Develops annual sales plan in support of Orgaisation strategy and objectives
• Identifies and works with Executive Management to recognize internal and external opportunities and solutions
• Defines and executes strategies to support the vision and leadership of Organisation
• Ensures communications are coordinated and supports sales plan objectives
• Prioritizes and drives sales strategies across multiple teams and phases to ensure that customer solutions are aligned with business objectives
• Implements and manages multiple channel selling strategies and recommends improvements based on market research and competitor analyses

Requirements:

• Minimum 12 years experience in selling IT Services in Singapore
• Experienced in managing a portfolio of 30M USD and above
• Experienced in signing a single large deal (TCV) 20M USD and above
• Has been working for large IT Services companies
• Determines gross-profit plans by implementing marketing strategies, analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.
• Maintains sales volume by tracking changing trends, economic indicators, competitors and supply and demand.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results however, this is an individual contributor to achieve personal sales target.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Assurity Trusted Solutions (ATS) is a leading subsidiary of the Government Technology Agency (GovTech), responsible for operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our organization is dedicated to establishing trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking a highly experienced and dynamic individual to join us in the role of Director, IT Assurance. As the Director, you will play a pivotal role in our mission to enhance Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Provide strategic direction, leadership, and oversight of the IT Assurance function within ATS.
• Develop and implement IT assurance strategies, policies, and procedures to ensure the effectiveness of internal controls and compliance with regulatory requirements.
• Lead and manage a team of IT audit professionals to conduct independent assessments of the design and operating effectiveness of internal controls and risk management systems.
• Deliver timely and high-quality IT assurance reports to senior management and stakeholders, highlighting key findings, risks, and recommendations for improvement.
• Collaborate with cross-functional teams, including technology, compliance, and legal departments, to drive continuous improvement in IT governance, risk management, and compliance practices.
• Stay abreast of industry trends, emerging risks, and regulatory requirements to proactively identify areas for improvement and respond effectively to changes in the IT risk landscape.
• Provide strategic advice and guidance to senior management on IT risk and assurance matters.
• Foster a culture of continuous learning and development within the IT Assurance team, promoting professional growth and expertise in IT audit and assurance.
• Build and maintain strong relationships with internal and external stakeholders, including auditors, regulators, and industry peers.

To succeed in this role, you will ideally have:

• Minimum of 15 years of experience in IT audit, IT risk management, or a related field, with at least 7 years in a leadership role.
• Professional certifications such as CISA, CISSP, or CRISC are highly desirable.
• In-depth knowledge of IT governance frameworks and standards, such as COBIT, ISO 27001, and NIST Cybersecurity Framework.
• Strong understanding of regulatory requirements related to IT risk and compliance, particularly in the financial services or government sectors.
• Proven track record in developing and implementing IT assurance strategies, policies, and procedures.
• Experience in managing and conducting IT audits, risk assessments, and control evaluations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proactive mindset and ability to drive change and innovation.

If you are a seasoned IT Assurance professional looking for an exciting opportunity to make a significant impact, we invite you to join us at Assurity Trusted Solutions.

We offer a competitive remuneration package and opportunities for professional growth and development. Interested applicants are invited to submit their resumes to us.

Note: Only shortlisted candidates will be notified. All applications will be kept strictly confidential and used for recruitment purposes only.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

• Opportunity to work on cutting edge Technologies
• Newly created role

About Our Client

My client is a leading tech company in the energy sector with a strong presence in Singapore and global markets. They have established themselves as a trusted partner, working closely with major energy giants both in Singapore and across the world. Currently, they are in an exciting phase of expansion, further strengthening their operations and capabilities in Singapore.

Job Description

As a IT Associate Director - Energy & Utilities, you will be responsible for:

• The overall accomplishment of assigned projects including Planning and scheduling project activities
• Establishing and resourcing project roles and responsibilities
• Defining tasks required for the successful delivery of project milestones. Monitoring and reporting on quality and progress
• Accountable for ensuring the overall objectives of projects on scope, budget, and timeline.
• Develops, implements, and maintains sound project management and operational practices.
• Leading the client and project team throughout the project lifecycle. Building and maintaining project team spirit and motivation.
• Setting standards and expectations of team member performance.
• Reporting on budgets and forecasting figures including revenue margins, staff utilization, and project status.

The Successful Applicant

• We are looking for candidates with a proven consulting track record of delivering value in the Energy & Utilities Sector or a related sector, who enjoy working collaboratively with clients and have a passion for developing people.
• Sector knowledge - an understanding of the current trends and issues in the Energy & Utilities sector and broader ecosystem, and their impact on organizations and society
• Excellent presentation and articulation skills - outstanding written and oral communication and interpersonal skills with the ability to communicate complex problems, quantitative analysis, and solutions in a way that can be quickly understood.
• Business relationship building - demonstrated ability to develop and maintain relationships including at senior and executive level.
• Good knowledge of best practice software development methodologies, including Agile practices
• Good knowledge and experience in relation to project management practices, tools, and methodologies
• Evaluation of alternatives and ability for decision-making. Financial familiarity with budget risk management.

What's on Offer

You will be working in a industry leading company that creates focuses on creating new possibilities and foster building great teams. To have the flexibility and opportunities to grow with the chance to create culture for the innovation of the future

Contact

Anmol Singh (Lic No: R1770409/ EA no: 18S9099)

Quote job ref

JN-042024-6392886

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

The Coca-Cola Company is a 135+ years old total beverage company, offering over 500 brands in more than 200 countries and territories. We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We’re also working to reduce our environmental impact by replenishing water and promoting recycling. With our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide.

Learn more at Coca-Cola Journey at www.coca-colacompany.comand follow us on Twitter (@CocaColaCo), Instagram (@thecocacolaco), Facebook (@thecocacolaco) and LinkedIn.

Position Overview:

The Senior Director, Customer and Commercial IT, APAC’s role is to lead the APAC team in supporting four operating units in the region in the deployment and adoption of data and technologies to enable our customers in accelerating recruitment and transactions. The role plays a critical role in working with stakeholders in project planning through business opportunity identification, prioritization, strategic guidance and Agile adoption for successful delivery and exploitation of IT solutions and services.

The position will report into the VP of OU Digital and Technology Services for ASEAN South Pacific and will be based out of Singapore.

Key Results

• Deliver scalable solutions that unlock business value, balancing cost, complexity & timely delivery.
• Provide innovative solutions to drive business decisions, automate processes, improve user experience.
• Ensure compliance with both company global technology stack and industry best practices and standards.

Responsibilities:

• Responsible & accountable for leading business digital transformation & solution implementation in the following areas:
• Business to Business (B2B), Business to Consumer (B2C), Direct to Consumer (D2C), Food Service Aggregators (FSA), Online to offline (O2O), Online execution survey (eRED), Payment Solutions, Sales force automation (SFA) & execution, Customer Service Excellence (RED, IoT, Vending machine, cooler, AI/Image Recognition) and Alternative channels & Routes-to-Market (RTM).
• Acting as a liaison between the global product owners, operating unit technology specialists and the operating unit commercial team for the development and implementation of new systems and enhancement of existing systems, translating business requirements into application requirements.
• Conducting cost/benefit analyses for proposed IT projects/products as input to the organization’s IT roadmap.
• Building sustainable relationships with the bottling partner(s) in the BU to drive strategic IT changes.
• Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Evaluating new IT developments and evolving business requirements and recommending appropriate systems alternatives and/or enhancements to current systems.
• Identify potential threats for the product delivery and help to remove them.

Job Requirements

• Experience working in a networked and matrix organization.
• Working knowledge or experience in process optimization.
• Proven track record in piloting and scaling IT innovation.
• Ability to manage, mentor and upskill team members.
• Comfortable in both a leadership and team-member role.
• Stakeholder Management experience to senior executive levels. This role will require excellent communication and organizational skills, with the ability to push through ambiguity to align diverse stakeholder groups towards aligned goals.
• Creative problem solver who thrives when presented with a challenge.

Related Work Experience

• 14+ years of IT leadership / management experience.
• Experience working in multinational companies with regional, cross-functional teams is a must.
• Have completed at least one full project lifecycle of IT solution for at least 100 end-users.
• Program management, risk management and business analysis.
• Data, Digital or IT Product Management and Agile/ DevOps.
• Proven track record in piloting and scaling IT innovation.
• Proven analytical skills - can process information quickly to drive decisions in a timely manner.
• Comfort in holding team members accountable for achieving their goals.
• Leads by example, creates a sense of urgency, energy and ownership.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or equivalent required

Core Competencies

• Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
• Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
• Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations.
• Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.
• Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
• Lives the Values: Demonstrates the values of The Coca-Cola Company through words, actions, and by example; fosters an environment that reflects

What we bring to you:

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Costa Coffee, Innocent, Simply, Fairlife & Topo Chico.
• Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurant
• Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.
• Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.
• Community of Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviours – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years.

For full details of the responsibilities and duties of this role please see the attached job description.

This is a varied role working within the Nuclear Medicine department which will see you completing many different tasks on a day to day basis. You will work with the Accountable Pharmacist and Site Lead Radiopharmacist, taking a strategic lead for service and workforce development, working closely with all areas not just in Pharmacy Preparative Services but across Medicines Management and Pharmacy Services (MMPS). The role will also involve: - Leading on the training of all staff across the department, including local training (such as preparing aseptic products), supporting staff to complete GPhC accredited Level 2 and Level 3 qualifications and Science Manufacturing Technician course. These roles will also work closely with the MMPS Education & Training Team to support rotational student technicians and qualified technicians within Preparative Services. - Lead on the management of the day to day workload liaising closely with the Specialist Radiopharmacy Technicians, deploying staff in to the most appropriate areas to ensure work is completed safely and efficiently - Be responsible for ensuring the Radiopharmacy is fully functional and that the stringent cleaning and monitoring schedules are followed - Lead on the development of our quality management system working closely with the Accountable Pharmacist and scientist workforce - Lead on staff management issues ensuring local policies are adhered to. As the successful candidate you must have excellent communication and interpersonal skills, be self-motivated, be able to work on own initiative as well as working within a team.

Baker Tilly is a full-service accounting and advisory firm that offers industry specialised services in assurance, tax and advisory. With a focus on serving entrepreneurs, family-owned business, not-for-profits to public-listed companies, we help our clients plan for the future.

The Governance and Risk Team in Baker Tilly is a dynamic and fast expanding team within the Advisory Practice which prides itself in delivering high standards of professional services to clients. The services that we offer include:

· Internal audit outsourcing/ co-sourcing

· Enterprise risk management

· Forensic/ investigative reviews

· Business processes, strategy and management consulting

· ESG & sustainability consulting

We are the trusted advisor to many public listed companies in Singapore, Hong Kong and beyond. These clients span from family owned enterprises, multinationals, small and medium enterprises to not for profit organizations. They belong to varied industries and operate in many jurisdictions across the world. We consider the circumstances that are unique to every client and tailor our recommendations in a way that seeks to exceed the expectations of the client.

We are an equal opportunity employer, committed to diversity and inclusion, offering a work environment free from discrimination and harassment. Our dedication to employees, offering opportunities for challenges and growth, celebrating team and individual achievements, creates boundless opportunities for our employees to shine. A highly collaborative culture defines who we are and we strive to maintain a culture that facilitates sharing, candour, growth and encouraging our employees to become the best version of themselves.

Job Purpose

The IT Advisory Director/Senior Manager is responsible for managing and providing IT advisory services to a portfolio of international and local clients.

Responsibilities

1. Able to lead and manage IT audit portfolio including risk assessment, regulatory compliance assessment and IT internal controls evaluation.
2. Able to perform IT risk assessment across applications, infrastructure, information security, cybersecurity and digital risk.
3. Able to lead and manage team in delivering quality IT audit and risk assessment projects.
4. Able to understand complex business and IT processes and identify related risks.
5. Able to manage stakeholder’s expectations with good project management skills.
6. Able to develop and maintain long-term client relationships.

Requirements

1. Minimum five years of experience in IT Audit preferably gained at international accounting firm.
2. Degree in Computer Science, Information Technology, Information Systems, Cybersecurity, Accounting or professional accounting qualifications.
3. Certified or pursuing certification such as CIA, ISMS Lead Auditor, CISA, CEH, GPEN or GCIH is preferred.
4. Good understanding of third-party audit framework such as ISAE, SSAE and AICPA.
5. Highly proficient in computer skills including Microsoft Office Suite.
6. Good communication and presentations skills in both written and verbal.

• Opportunity to join the leading telco company in the world
• Be a subject matter expert for the team

About Our Client

Our client is renowned for its expansive network infrastructure and diverse array of offerings encompassing mobile, broadband, and fixed-line communication services, it holds a prominent position in the Asia-Pacific region. Acknowledged for its inventive solutions and steadfast dedication to ensuring dependable connectivity for its clientele.

Job Description

As an IT Project Associate Director, you are responsible for:

• Accountable for overseeing OSS Resource Inventory applications, covering architecture, design, delivery, integration, testing, and support.
• Translates marketing/business requirements into cost-effective technical specifications and negotiates with vendors for solutions.
• Plays a strategic role in reducing costs and enhancing service quality through flexible and scalable solutions.
• Must thrive in a large, complex, and dynamic environment, possessing architecture skills and the ability to drive delivery of initiatives.
• Leads a team of solution designers and analysts, fostering engagement and alignment with the organisation's mission and corporate goals.
• Demonstrates strong leadership and collaboration skills, taking accountability for project success and achieving department KPIs.
• Engages with business stakeholders and vendors, focusing on outstanding customer experience and building trust across the IT organisation.
• Develops and executes a coherent OSS Resource Inventory delivery strategy to meet in-year objectives, ensuring quality, timeliness, and customer satisfaction.
• Utilises professional knowledge and technical expertise to advise and guide customers and business partners.
• Develops sourcing strategies to maximise cost-effectiveness and retain IP in an outsourced environment.
• Maintains architectural standards, guidelines, and best practices, while managing strategic vendor relationships and alliances.

The Successful Applicant

The ideal candidate should possess at least a bachelor's degree in Computer Science, IT, software, or computer engineering fields, or equivalent tertiary education, along with a minimum of 8 years of relevant IT experience, preferably within the Telco industry.

What's on Offer

• Joining the largest technology company as a directorial leadership role.
• Stable organisation with good reputation in the job market.

Contact

Wilson Tay (Lic No: R2091205/ EA no:18S9099)

Quote job ref

JN-042024-6402662

Phone number

+65 6416 9838

Michael Page International Pte Ltd | Registration No. 199804751N

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

• Position : IT System Engineer (Active Directory/Exp in Windows Server)
• Location : Ubi Techpark
• Working hours : 9:00am - 6:00pm (Monday - Friday)
• Salary (commensurate with experience): Up to $4500 + Transport Claim + OT Claimable + Peformance Bonus + 14 Days Annual Leave
• Duration : Permanent Role
• Industry : IT Infrastructure

Main Responsibilities:

• Deploy and implement IT infrastructure projects
• Perform preventive maintenance for customer existing IT infrastructure and update documentation periodically
• Provide technical support to end-user with resolution of systems issues, malfunctions or application problems
• Relocation work as and when required

Requirements:

• Minimum Diploma in IT/Computer Science or any related fields
• At least 2 year of working experience in IT Infrastructure and/or the related field is required for this position
• Experience in implementing VMware or Hyper-V
• Experience in intel based server
• Good understanding and working experience in Microsoft Windows Server and Active Directory
• Good understanding in LAN&WAN concepts
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Great ideas do not discriminate, and anyone can have them. Given the right protection and support,

a great idea can become a powerful brand, a transformative technology, an innovative process or

design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of

intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands

better than anyone how important it is to protect ideas and creations for now and for the future. We

leverage our deep technical, legal and business expertise to help innovative enterprises grow,

through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the

ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to

building Singapore’s future growth as a global hub for intellectual property creation, protection and

management. We serve the public sector, investors, private enterprises, not-for-profits, service

providers and individuals through patent search and analysis, training and IP management services.

Together, we amplify creativity and enable innovation, to realise tangible economic and social value

from intangible assets.

About the role:

We are seeking an experienced and dynamic Assistant Director of Network Infrastructure to lead our

network infrastructure team and manage outsourced facilities management (FM) and end-user

computing devices (EUCD) services. The ideal candidate will be responsible for steering the success

of network infrastructure projects, aligning them with our company’s strategic objectives while

ensuring they are delivered on time, within budget, and in compliance with our governance

framework.

As the Assistant Director of Network Infrastructure, you will play a pivotal role in shaping the

network infrastructure landscape of our organisation. You will lead a team of network professionals

and manage outsourced vendors to ensure seamless operations and robust network performance.

Your expertise will guide the development and implementation of network solutions that support

our business goals, emphasising security, resilience, and technological innovation.

Job Responsibilities:

• To manage and provide support for servers, network, ICT security, desktop and operations

effectively in a Windows-based environment.

• To manage vendors and ICT contracts to ensure that vendors meet contractual obligations.

• To work with users to study business and application specific requirements, review

organisational ICT infrastructure as well as design and implement the ICT architecture to

meet current and future requirements.

• To support in the design, management, and enhancement of the corporate ICT

infrastructure.

• To support the ICT strategic review, identifying and exploiting suitable technologies,

strategies and solutions to meet organisation needs.

• To support in developing solutions / architectures based on technology trends and

standards, to exploit new and emerging technologies and products to meet present and

future business needs.

Job Requirement:

• Bachelor’s degree in Information Technology, Computer Science, or a related field;

• Proven experience in Information Technology, with more than 5 years of relevant

experience in network infrastructure management, including project management, vendor

management, and team leadership.

• Strong knowledge of network technologies, security protocols, and IT governance

frameworks.

• Experience with cloud computing, virtualisation, technology refresh, EUCD and network

management tools.

• Exceptional communication and interpersonal abilities to interact effectively with all levels

of the organisation.

• Due to the nature of the project, the selected candidate will be required to be physically

present in the office most of the time to ensure effective collaboration and project

oversight.

Are you the one? Please write to us if you have/are:

• A team player and great collaborator, with a strong commitment to the team’s success.

• Service-oriented with good interpersonal and problem-solving skills.

• A strong communicator who is organised, meticulous and able to multitask with excellent

project management skills.

• Experience in managing outsourced IT service providers would be an advantage; and

Willing to work hard and under pressure in a dynamic and challenging environment.

To apply for this position, please email your resume to careers@iposinternational.com