Total 103 Manager IT Support Executive job vacancies in George Town

Responsibilities

• Oversee company technology operations (e.g. network security, infrastructure, applications development) and evaluate them according to established goals.
• Develop and execute the overall IT application strategy in line with the organization’s goals and objectives.
• Lead and manage a team of application developers; and supervise/guide IT team.
• Devise and establish IT policies and systems to support the implementation of strategies.
• Proactively identifying technology risk and develop mitigation strategies.
• Partner and work with internal stakeholders to review, identify, streamline and implement process improvements related to IT.
• Support Cyber Security business by working with external partners in the area of Endpoint Detection & Response, VAPT and Security Operations Center.
• Lead regulatory / audit information requests and deliverables, which may include supervisory visits / meetings and regulatory / audit examinations.
• Monitor, track and report progress on corrective actions, continual improvement actions and other program-level action plans (regulatory / audit examinations).
• Analyze the business requirements of all departments to determine their technology needs.
• Educate executive management and employees on the business values and the risk IT systems holds for the organisation.
• Purchase efficient and cost-effective technological equipment and software.
• Inspect the use of technological equipment and software to ensure functionality and efficiency.
• Identify the need for upgrades, configurations or new systems and report to upper management.
• Control budget and report on expenditure.
• Develop and manage the organization's AWS cloud infrastructure and strategy, ensuring optimal performance, security, and scalability of cloud-based systems and services.
• Assist in building relationships with vendors and creating cost-efficient contracts.

Requirements

• Degree in Information Technology or related discipline
• At least 7 years’ relevant working experience
• Experience in analysis, implementation and evaluation of IT systems and their specifications.
• Sound understanding of computer systems (hardware/software), networks etc.
• Excellent interpersonal and leadership quality
• Good negotiation and presentation skills
• Good understanding of ABS OSPAR is an added advantage.
• Knowledge of cyber security in the areas of Endpoint Detection & Response, VAPT and Security Operations Center will be an advantage.
• Strong proficiency in AWS cloud services, including architecture design, deployment, and management of cloud solutions, demonstrates an ability to leverage cloud technologies to drive and enhance business operations.
• Possession of AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator) is highly desirable and considered a strong advantage.

The Role

The IT Procurement Manager oversees the daily activities of the centralized technology purchasing function; reviews technology purchasing decisions, orders, and vendor contracts; assists with the ordering of materials and supplies from vendors; researches, interviews, and negotiates with suppliers to obtain prices and specifications; creates purchase orders for the acquisition of materials and performs related administrative tasks. This position should be and remain familiar with a variety of the field's concepts, practices, and procedures.

Job Responsibilities

• Develop and implement procurement strategies that align with the organization’s IT goals and budget.
• Collaborate with IT teams to understand their procurement needs and priorities.
• Review all procurement requests and provide guidance to ensure compliance to the procurement policies and procedures.
• Involve in all procurement requests and ensure project plan is submitted for all tender requests.
• Maintain accurate records of IT procurement activities and contracts.
• Review all SOW to ensure that requirements, performance measurement, and duration are clearly stated.
• Obtain and review competitive bids, quotes, and proposals from vendors and contractors; discuss evaluations and review with requesters and subject matter experts.
• Assist in maintaining the IT budget.
• Conduct monthly Procurement training for new IT staff.
• Maintenance of the IT Contract Renewal system and create automations for notifications.
• Provide monthly report to Finance (Accruals and GRN).
• Provide monthly operational report (e.g. no. of POs / SOW reviewed / RFQ / Tenders)
• Maintain and update the procurement repositories.
• Lead, mentor and/or coach a small team.

Job Requirements

• Bachelor of Science with a minimum of 5 years of significant work experience working in a high volume fast paced regional office environment with high degree of responsibility.
• Experienced with software licensing and volume purchasing agreements for the major enterprise system software suppliers (e.g., IBM, HP, Microsoft, Cisco)
• Experienced in presenting technology recommendations from a business perspective.
• Experienced in planning and carrying out software license audits & reconcilements.
• Certification in Software License Management a plus.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

QUALIFICATIONS

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

Please note that your application will be sent to and reviewed by the direct employer - 1-Net Singapore Pte Ltd

Job Description

Service Quality Management

• Monitoring and Reporting of service KPI’s
• Analysis, sharing root cause, improvement plan setup, best practice sharing
• Able to provide minor troubleshooting and assisting on product related issues
• Provide Technical assistance on Mobile Products (Mobile phone, Tablet, Wearables) to our Authorized Service Centre and Contact Centre
• Ensures high level of quality service is achieved so as to enhance Samsung customer experience
• Conduct product training and transfer knowledge to Service Centre and Contact Centre

Quality Monitoring

• Monitoring of Mobile product (Mobile phone, Tablet, Wearables) quality
• Sharing insights information, co-worked with factory for improvement plan
• Observe quality issue trend and report to management
• New model status monitoring
• Liaising with HQ and follow up quality related matters

Other Activities

• Support setting up and troubleshoot of repair facilities in repair center
• Support Products service/repair activities when required
• Support Service content review, Engineer Motivation

Project Management

• Participating in ad-hoc projects related to service operation
• Follow up on task assignment, coordinate with relevant parties
• Regular update task progress and challenges or opportunities / alternative solution to management

Requirements

• At least 5-7 years of experience in Mobile Electronics and after sales industry and customer centric environment
• Technical and product knowledge with troubleshooting skillset
• Experience on conducting Technical training to vendors
• Experience in data analyzing , produce report and communicating actionable insights to subsidiaries and management
• Good problem solving skills such as prioritization, critical thinking and hypothesis development
• Must be self-motivated, organized, and able to work without direct supervision
• Outstanding multi-tasking and teamwork capabilities

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent reports to the Section Head in-charge and works with minimal day-to-day supervision. Specific duties include: -

A) Student Administration

• Manage or assist to manage and streamline specific student administration activities and processes, such as:
- Exam Processing
- Medals and Prizes
- S/U Option Declaration Exercise
- Student Academic Standing, Candidature, Examination and Record Matters
Duties include (i) preparing implementation schedules, documentation and materials, (ii) briefing and liaising with faculty administrators, (iii) preparing, maintaining, enhancing and testing of IT systems supporting the activity/process, (iv) troubleshooting and resolving issues, (v) data preparation, verification and cleansing, (vi) running necessary processes, (vii) attending to student enquiries, and (viii) reporting to management etc.

• Be a Faculty Liaison Officer advising faculties on undergraduate and graduate student administration, and academic policies and processes.

B) Policy & Secretariat

• Manage and provide secretariat support for a key University academic committee, including preparing for, supporting and attending meetings, drafting circulars and meeting minutes, managing committee matters including policy, programme and other approvals, filing and record-keeping, and managing and communicating University rules, policies and processes

• Support the Currculum Management System, including troubleshooting and resolving system issues with vendor, verifying and cleansing data and programme and module/course proposals, gathering of requirements for and testing enhancements and reports, developing and conducting system trainings and briefings, and addressing and answering user enquiries

C) Other Duties

• Prepare and review work manuals, correspondences, print and online publicity materials, forms, regular and ad-hoc reports etc. related to the scope of work.

• Liaise with other University departments and units, and relevant external parties such as government departments, on academic and student policies and procedures

• Perform other administrative duties, and participate in regular and ad-hoc projects as assigned, including:
- Examination duty and venue administration during examination periods.
- Commencement duty during Commencement periods and ceremonies.
- Serving as a member/secretary on any academic/administrative policy/system committee.

Qualifications

• University degree
• Relevant work experience in an educational environment will be an advantage
• Proficient in MS Office applications
• Experience in / exposure to the following will be a definite advantage: - PeopleSoft Campus Solutions modules (particularly, Campus Community, Student Records, and Campus Self-Service)
• Excellent communication (oral and written) skills
• Organised and able to work well under pressure and with tight deadlines
• Team player with good analytical, problem-solving and critical-thinking skills.

Freight Forwarding Junior Sales" $2,500 to $3,000 (Singaporean/SPR only)

Work Location: Pandan Crescent.

Requirements: No experience can apply.(OJT PROVIDE)

Responsibilities:

・Visit customers and make telephone appointments.

・Prepare quotations and cost management.

・Billing.

・Negotiate rates with carriers and NVOCCs.

・Provide weekly progress updates on performance and activity outcomes.

・Proposals for import/export schemes with bonded duties and tax reduction/exemption.

・Maintain ISO documents related to the department.

・Liaising with Customs, IRAS, etc.

・Support IMP/EXP team duties.

・Other duties related to Freight Forwarding Sales.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Purpose

The candidate will be responsible for IT projects deliveries, application enhancements and operation support that are related to the Faculty Administration business. He/she will also be responsible for product success across the whole product lifecyle with a business acumen to understand the business domain, analyse data, identify trends and make informed decisions.
He/she will be expected to work closely with the user community, external vendors, IT architecture team and other stakeholders in achieving agreed project objectives. The successful candidate can expect a nurturing environment to develop deep skillsets and contribute to keeping NUS at the forefront of education innovation.

Job Description

Project Management

- Accountable for the overall successful delivery of project.
- Oversee the delivery of projects to ensure that project targets are met. This includes, amongst others, conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution to ‘live’ etc.
- Create and/or review project artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
- Manage procurement, including amongst others, preparation and publishing tender specifications, evaluating, and recommending potential solutions and/or vendors, contract management etc.
- Liaise closely with business users and builds good rapport.
- Liaise closely with vendors to ensure successful delivery of products and/or services in accordance with contract obligations.
- Manage project team to ensure optimization of manpower resources while maintaining a healthy team morale.

Product Management

- Responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with cross-functional colleagues.
- Ensure that the product supports the company’s overall strategy and goals.
- Be familiar with similar and competing products in the market.
- Do research to plan a competitive mid to long term roadmap of the product.
- Utilise prototypes and proof-of-concepts to maximise success rates of implementations.

Maintenance and Support

- Accountable for the overall successful provision of on-going application maintenance and support to ensure SLAs are met.
- Oversee and/or provide maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
- Create, update and/or review systems artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
- Perform systems analysis and data analysis including revising existing system/report logic and procedures.
- Handle audit queries and ensures audit and security compliance are met.
- Work closely with business users in annual IT project planning and enhancement prioritization.
- Liaise closely with vendors to ensure successful provision of support and maintenance in accordance with contract.

Qualifications

- Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
- At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project management.
- Good grasp of modern IT technologies, methodologies, architectures, and best practices.
- Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to answer is essential.
- Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
- Must be a self-starter and able to work independently with minimum supervision.
- Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
- Certification in PMP or CITPM will be an added advantage.
- Certification in Product Management (eg. Certified Scrum Product Owner) will be an added advantage.
- Experience in Higher Education industry is a bonus.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

As the Head of Programme Management for the EMBA (English) programmes, you will play a pivotal role in shaping the future of global business leadership through our prestigious Executive MBA programmes—the NUS EMBA (English) and the UCLA-NUS EMBA. Your mission is to craft and cultivate a world-class educational journey that not only fosters the transformative growth of around 100 Senior Executives annually but also sets a new standard for executive education.

The primary purpose of the role is to provide oversight, delivery and programmatic leadership to ensure operational efficiency and academic rigour. You will lead a team of 4 Managers/Executives and collaborate closely with esteemed internal stakeholders and forge strategic partnerships with external vendors, all united in the goal of providing an exceptional and transformational learning environment.

Programme Management

• Together with the Academic Director, Director and Deputy Director, review and develop curriculum content so that it has a profound impact on the students, ensuring that the programme is innovative and remains relevant to the needs of the markets
• Regularly monitor students’ levels of satisfaction with every aspect of their experience at the School to ensure continuous improvement and innovation in order to develop and implement opportunities to enhance student experience
• Oversee scheduling and planning of the NUS EMBA and UCLA NUS EMBA programmes
• Oversee the planning, coordination and smooth execution of overseas study segments and immersion programmes
• Lead the team to ensure a seamless programme delivery in the local as well as international segments, and in the case of UCLA-NUS EMBA, to work closely with UCLA Anderson in delivering a high-quality programme experience
• Encourage faculty involvement in all aspects of the programme to continually provide highquality of teaching, including the delivery of blended learning
• Oversee the timely and accurate grade submissions and monitoring of student progress during the programme
• Effective coordination with internal stakeholders whose contributions are essential to the delivery of the programme, including alumni, alumni office, careers service office, corporate communications, marketing & admissions team, department heads and administrators, etc.

Strategy and Planning

• Contribute to the development of strategies to enhance the programmes’ value propositions, and continuous improvement in the students’ experience
• Develop and lead the implementation of plans to support the achievement of wider team and organisational goals
• Lead the development of Key Performance Indicators to enable the assessment of the quality and impact of learning interventions

Design and Delivery

• Keep up-to-date with thought leadership and innovation within the field ensuring the incorporation of leading thinking and technologies into plans and learning design
• Identify, design and oversee the delivery of new programmes, courses, content and/or systems, ensuring the integration of the most effective learning technologies, activities, and teaching methods to maximise students’ learning in alignment with strategic aims, impact objectives and students’ needs
• Lead broader planning and oversight of operational programme management to achieve highimpact outcomes for the programme
• Accountable for compliance with all relevant procedures/regulations/quality assurance

Collaboration and Relationship Management

• Collaborate with faculty, colleagues and other relevant stakeholders to identify crossdepartment opportunities and ensure that learning experiences are inspirational, innovative, impactful
• Develop and work with programme/university partners to bring about global learning opportunities for the programmes
• Accountable for relationship management, commercial arrangements and quality assurance of external suppliers/vendors

Financial Management

• Responsible for setting and monitoring against the programme budget
• Ensure the cost efficiency of expenses

People Management

• Lead, develop and manage a high-performing team

Change Management

• Champion change by role modelling the behaviour expected from all colleagues, develop and communicate plans to ensure change is successfully implemented within own division/team

Recruitment and Admissions

• Support the Marketing & Admissions team to achieve our qualitative and quantitative intake targets and develop the brand and reputation of our programmes
• Understand the competitive marketplace, anticipate changes, opportunities and/or threats, and review and recommend changes to the programme in response to market demands
• Participate in the admissions process as required

Rankings Management

• Contribute to the ranking exercises through programme data submission, alumni engagement and continuous improvement

Qualifications

• Degree, preferably an MBA (but not required)
• First-class understanding of business education
• Strong problem-solving skills
• Excellent project management, multitasking, financial and people management skills
• Strong collaboration skills
• Ability to order and readiness constantly to re-order priorities
• Strong communication skills, both oral and in writing
• Good influencing and persuading skills
• Attuned to the needs and styles of communication of people from different cultures
• Ability to build strong and effective relationships with team members, faculty, and other key stakeholders within the School

(Appointment job grade will commensurate with the selected candidate's experience)

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts.

AI Singapore is sourcing for an individual to join the AI Innovation team as an Assistant Programme Manager / Senior Executive. The Assistant Programme Manager / Senior Executive will assist the Head, Talent Operations, AI Innovation, in managing and overseeing programmes that will impact the AI initiatives within AI Singapore and will be working closely with the AI Innovation Team to facilitate approvals in accordance to the governance structure within AI Singapore.

He / She will need to interact with Directors, internal administrative teams, professors, external funders and the respective institution’s administrative team.

Duties and Responsibilities

The Assistant Programme Manager / Senior Executive will manage, execute, support and track the progress of one or many concurrent programmes/initiatives, to bring the programmes to their successful completion. He / She is expected to:

• Work closely with the AI Innovation team and other stakeholders as required.
• Plan, coordinate and communicate programme plans, timelines and activities to internal and external AI Singapore stakeholders.
• Participate in programme launch activities such as estimation of efforts, preparation of high-level plans with timeline and resource-related requirements such as staffing and coordination.
• Monitor and track progress of programmes and stay on top of the programmes to ensure smooth execution.
• Manage and coordinate programme deliverables to ensure the programme quality and objectives.
• Manage the reimbursement and disbursement of funds, where applicable.
• Analyse and highlight programme risks, and develop necessary risk mitigation plans.
• Maintain programme issue register to keep close watch of programme issues till their resolution.
• Manage stakeholders’ expectations by understanding customers’ needs and providing realistic expectations and scope of the programmes for the AI Singapore team to execute upon.
• Provide periodic update on programme milestone progress to programme sponsors and escalate issues not resolvable through the AI Singapore management.
• Keep a complete record of all programme documentation (minutes, presentations, terms and conditions) to allow for easy and quick extraction for audit purposes.
• Support all auditing requirements for the programmes.
• Perform the tasks as assigned and delegated by the Head, Talent Operations.

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• Strong programme management skills, with ability to manage one or more programmes concurrently.
• Strong verbal and written communication skills.
• Strong interpersonal and leadership skills – effective in fostering teamwork and supporting the team in various projects and activities.
• Strong administration skills to manage the programmes with proper processes and documentations
• Experience and background in AI or analytics will be a bonus.

The Role

This position will be responsible for supporting the administrative services in the planning, organising, and implementing various administrative functions and initiatives in the Corporate Real Estate (CRE) function.

Job Responsibilities

• Coordinate and manage all aspects of CRE activities, including facilities management, lease management, workplace safety and security
• Support CRE-related administrative activities such as granting physical access to the Singapore offices, creating access pass, creating new access groups, overseeing maintenance of the physical security systems, assisting in extracting physical security reports, performing annual validation checks and reviewing security video footages
• Conduct inspection of facilities within corporate offices, and liaise with technical team to rectify any faults.
• Ensure smooth operation and maintenance of the audio visual (AV) system, whilst keeping an up-to-date inventory for auditing purposes.
• Assist the department the various activities related to Business Continuity Plan (BCP) and fire safety programmes
• Participate in planning, execution and completion of outfitting projects for both local and overseas offices, ensuring adherence to budget, schedule, and quality standards.
• Support in space planning drafting using AutoCAD.
• Attend to complaints/feedback promptly.
• Raise work orders and track the status of the work orders to ensure timely completion.
• Prepare requirement specifications for procurement-related contracts (General, CRE and ad-hoc A&A work).
• Assist in the asset management under the care of the department including periodic asset verifications.
• Assist in ad hoc projects from time to time, including rendering assistance to the department’s other sections (Procurement & Services, and Office Administration) as and when required

Job Requirements

• Degree in Administration, Building or Facilities related disciplines.
• Minimum 5 years of managerial experience in administration, office management or facilities management.
• Knowledge in building and M&E systems.
• Candidate who are proficient in AutoCAD will be an advantage.
• Experienced in leading teams and possess excellent planning and organisational skills.
• Possess good interpersonal skills and communication.
• Able to adapt to frequent shifting priorities in a fast-paced environment.

Key Responsibilities:

Financial Operations:

• Oversee day-to-day financial operations, ensuring compliance with accounting standards.
• Manage timely monthly and year-end closing procedures.

Treasury Management:

• Assist in cashflow management, including forecasting and fund allocation.

Statutory Compliance:

• Coordinate annual audits and collaborate with overseas auditors and tax agents for Financial Statement finalization.
• Ensure compliance with legal and regulatory requirements for corporate secretarial matters.
• Support quarterly GST/VAT filing and annual tax filing, locally and internationally.

Other Responsibilities:

• Provide assistance in Human Resource and Administrative tasks, such as recruitment and event organization.
• Undertake ad-hoc assignments as needed.

Requirements:

• Minimum Degree/Diploma in Accounting, Finance, Business, or equivalent.
• Over 5 years of experience in handling full-set of Accounting for multiple company accounts.
• Proficient in preparing and submitting GST.
• Experience with Xero accounting software preferred.
• Self-motivated with strong attention to detail and a curious mindset.
• Ability to work independently and collaboratively in a team.
• Bilingual in English and Mandarin to communicate effectively with clients and team members from Headquarter.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Main Responsibilities

• Clarify the needs of the client and translate them into rigorous requirement lists
• Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues
• Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact
• Define, measure and report project KPI with right level of information
• Identify right resource within teams and constitute / coordinate project team members
• Report or escalate any important risk and issues to Sponsor and local management for appropriate action
• Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal
• Communicate to Sponsor any change with right level of information and manage to get his approval
• Follow, report budget actual/forecast to project stakeholders and local management
• Set relevant control in place to ensure that what has been delivered meets requirements validated
• Manage and document the project hand over with production teams
• Continuously improve project management toolkits and methodologies

Qualifications and Profile

This position requires a minimum of 5 years of relevant experiences, ideally in a CIB banking environment.

Functional

• Expertise in project cycle management and methodology
• Ability to anticipate, manage risks
• Hands on knowledge and understanding of Infrastructure main components
• Strong project management experience with ability to work on multiple projects at the same time
• PMP or other certification would be a plus

Technical

• Practical knowledge of virtual technologies in batches and SAN environment
• Experience in Network, Security, Storage, Database projects
• Strong MS Project and Office suite
• Understanding of software development will be a plus

Other professional skills and mindset

• High organizational skills including time management
• Excellent verbal and written communication across all levels of the organization
• Team player mindset
• Able to cope with multiple technologies, environment and teams, with high pressure
• Good influencing, negotiation, conflict resolution and data analysis skills

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health AMEA Oncology Platform is designed to leverage our capabilities in technology, clinical development, regulatory and reimbursement to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs.

Position Summary:

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

Qualifications

1. Bachelor’s degree or equivalent in Life Sciences. Knowledge of Genetics and/ or Oncology is a plus.

2. Minimum 2-years’ experience working in a client services role, and relevant working experience of at least 5 years.

3. Experience of working with a healthcare/ biotech company preferred

4. Experience of handling operations and logistics with knowledge of general supply chain and/ or inventory planning preferred

5. Experience of handling logistics related to blood samples preferred

6. Competent in Microsoft Office, Excel and Salesforce.

7. Have excellent written and verbal communication skills

8. Team player who is known for the ability and willingness to collaborate with a team comprised of internal employees, contractors, and managers

9. Able to multitask and take on various projects, working with self-discipline, good judgment, and independence in a dynamic office setting

10. Ability to adapt to changing procedures, policies, and work environment

11. Flexibility with respect to working hours based on operational needs

12. Proficient in speaking, reading and writing English. Second language is a plus.

13. Problem-solving attitude and exercise critical thinking

Responsibilities

• Assist the Finance Manager in overseeing various finance functions such as accounting, funds management, taxation, subsidiaries, and internal controls, ensuring their effective implementation.
• Maintain open communication with external agencies like tax authorities, auditors, banks, and statistical bureaus to ensure compliance with local regulations.
• Foster an internal control culture within the representative office, actively participating in high-risk activities such as procurement and expense reimbursement, utilizing internal control tools to identify issues and drive resolution.
• Conduct research and analysis on business opportunities using Client FS, perform risk modeling, and offer insights to support strategic business decisions.
• Monitor the implementation of the yearly budget, propose solutions to reduce expenses, increase revenue, and improve efficiency.
• Manage documentation filing and stay abreast of regulatory requirements and best practices in financial management.

Requirements

• Bachelor's degree in finance, economics, mathematics, statistics, or in a related field.
• At least 2 years experience as a financial specialist, or similar.
• Proficiency in business management, statistical, analytical, and spreadsheet software.
• In-depth knowledge of financial analysis, models, and forecasts.
• Excellent collaboration and communication skills.
• Exceptional analytical and strategic thinking abilities.
• Great organizational and time-management skills.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037