Total 37,942 IT Manager job vacancies in Others category in Malaysia

The IS Manager – Web is a senior role in the Booker IS team that is responsible for delivering effective, secure and efficient digital systems to help improve customer satisfaction and cash profit.

Booker.co.uk is the fastest growing business to business wholesale website in the UK, and takes customer orders that account for c.30% of Booker Group’s sales. The IS Web team look after all infrastructure and application software that run the Booker Group web sites & apps, including the Booker.co.uk our B2B commerce web site, and also the content only consumer facing web sites operated for various divisions and brands within the Booker Group. The IS team work closely with the Booker Digital team to ensure the systems deliver a seamless end user online experience to our customers.

The role is accountable for the delivery of all projects for our digital systems, ensuring that projects delivering new features on the Booker web sites and apps are delivered on time and to a high standard.

The role directly handles the internal web project team, our external engineering teams who carry out software development, and will collaborate closely with the external service providers who provide infrastructure and software technical support.

• 5 years’ experience of managing teams that build and run multiple B2B or B2C websites.
• Good understanding of running enterprise scale commerce websites supporting a high-volume transactional business.
• Drive to succeed and deliver projects, and to transition smoothly into ongoing service management.
• Excellent team management skills, ensuring any barriers to success are removed and the demands on your team are clear and commitments are met.
• Ability to build consensus within the development and support teams to ensure the right solutions are delivered, to the right quality, tracking progress and ensuring they are delivered at pace.
• Solid technical background in software development, project management and support provision.
• Desire to learn, contribute and drive progress by implementing standard process improvements in a customer focussed environment.
• Strong business process design skills and the ability to translate into technical solutions.
• Excellence in building positive relationships with business partners.
• Good written and verbal communication skills, being able to communicate effectively and efficiently taking into account the nature of the audience.
• Good technical documentation skills, reviewing/ writing user documentation with development teams and specialists.
• Good problem solving and analysis skills.
• Commercial competence and Know How.
• Shown ‘hands on’ track record of delivering digital solutions within a pressurised environment.
• Excellent technical project management background with successful delivery of change programs to time, quality and budget.
• Good understanding of IT security and data privacy standards.
• Strong people management skills, with demonstrable ability to recruit and establish teams, and effectively lead their capability and performance.
• Consistent track record of building strong working relationships with external development teams.
• Designing and building systems for scalability, availability and performance, testing everything and trying to automate everything.
• Consistent delivery of results.

Responsibilities

• Lead IT Infrastructure team in providing day-to-day desktop support and manage inhouse and outsourced IT team.
• Project Management - Plan and lead IT projects, define and execute roadmaps for IT Infrastructure.
• Vendor management in ensuring outsourced vendor’s adherence to SLA.
• Render technical support and advice to subsidiaries, work with subsidiaries IT to align with group IT direction.
• Periodic update of IT matters to Head of IT/ERP and CFO.
• Recommend/Implement IT system to fulfil business requirement.
• Review reports and necessary investigations.
• Asset Management, Cyber Security Awareness Training, Outsource Infrastructure Management.
• Network monitoring/ O365 admin centre management/ Investigate on PRTG/ Firewall/ security alerts - Level 2
• Support for server / Infra support (Level 2), Office 365 management (Level 2).
• Any other task as assigned.

Requirements

• Minimum Diploma in Computer Science / Information Technology or equivalent.
• At least 5 years of relevant working experience
• People management skills and team player.
• Analytical Skills and problem solving.
• Able to work well with people from different cultures and geographical locations.
• PMP, Cybersecurity, CCNA, Vmware Certification will be an added advantage.

Job Roles & Responsibilities:

• Evaluate, propose and specify appropriate technologies and IT architectures with the aim of achieving business objectives
• Identify system improvement to ensure information quality, security, availability and accessibility.
• Manage a team of IT personnel; as well as external consultants in implementing various projects from requirement gathering, conceptualizing through to implementation and post implementation support.
• Responsible for the hardware installation, maintenance, network monitoring, capacity planning and technical support to LAN, WAN, Network Management tools, Firewalls and other communication systems.
• Plan, design, install and commission new network equipment and applications.
• Ensure that the network is stable, secure and running with minimum downtime.
• Implement effective back-up strategy for data preservation and disaster recovery to support, enhance legacy systems and provide training and support.
• Review, update and formulate IT policies and ensure policies are closely followed.
• Review user access matrix and control with proper documentation.
• Leads, formulates, develops and executes the organization technology strategy and give direction in the technology organization in the development of strategic applications.
• Any other duties that may be assigned from time to time.

We are working with a Fintech to search for an IT Operation Manager to join their team.

Responsibilities:

• Oversee the day-to-day operations of the IT systems, ensuring high availability, performance, and security.
• Implement and maintain ITIL best practices, including incident management, problem management, change management, and service level management.
• Provide technical support and guidance to the development team, ensuring adherence to best practices, regulatory guidelines and security protocols.
• Lead the resolution of IT incidents and problems, coordinating with internal teams and external vendors to minimize downtime and impact on business operations.
• Monitor and report on IT service performance, identifying areas for improvement and implementing corrective actions.

Requirements:

To qualify, individuals must possess:

• Bachelor’s in IT-related discipline
• At least 8 years of IT experience
• MUST HAVE:

1. Experienced in IT Operations Management
2. Experience in IT systems in the bank

Interested applicants, please contact Shan at YushanW@charterhouse.com.sg or +65 6950 0365 for a confidential discussion.

EA License No: 16S8066

Registration No: R1980894

Only successful candidates will be notified.

Global financial services leader is seeking a driven and strategic Senior IT Category Manager to join their growing team. In this pivotal role, you'll play a key part in shaping their IT procurement strategy, ensuring we secure the best value for our technology investments.

The incumbent will provide procurement expertise, support and leadership of end-to-end IT procurement support to business stakeholders across. Duties includes:

• Lead the development and execution of strategic sourcing plans for IT category.
• To develop, maintain and influence relationships with business stakeholders and vendors across offices and business units.
• Identify opportunities for spend optimization and risk mitigation through detailed spend analysis
• Manage supplier relationships, fostering strong communication and collaboration to ensure successful project execution.
• Develop and implement category management best practices, optimizing procurement processes for efficiency and effectiveness.
• Partner with internal stakeholders across IT and the business to understand requirements and develop solutions that meet needs.

The ideal candidate is someone who has:

• Proven experience of at least 8 years in IT procurement or category management
• Strong understanding of IT sourcing methodologies, contract negotiation techniques, and cost optimization strategies.
• Excellent communication and stakeholder management particular senior managements across APAC and beyond.

What they offer:

• The opportunity to make a significant impact on a global financial services leader.
• A collaborative and supportive work environment that fosters innovation and professional growth.
• Competitive salary and benefits package.

If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to dion.lee@hays.com.sg

EA Reg Number: R1987830

EA License Number: 07C3924

Company Registration No: 200609504D

Role Overview:

As the Deputy General Manager (IT) for the Singapore office, you will be responsible for overseeing three key pillars of IT: infrastructure, applications, and automation. This role is crucial in maintaining and enhancing our IT capabilities to support the company's operations effectively.

Key Responsibilities:

Infrastructure Management:

• Lead and manage the Infrastructure team consisting of 4-5 personnel.
• Ensure the stability, security, and scalability of the company's IT infrastructure.
• Oversee network operations, server management, and data center activities.

Application Management:

• Supervise the Application team responsible for SAP and other business applications.
• Collaborate with the team to enhance application performance, reliability, and user experience.
• Drive the implementation of new applications and upgrades to meet business requirements.

Automation and Business Process Management (BPM):

• Work closely with the Business side DGM and the Automation team to streamline processes and improve efficiency.
• Utilize SharePoint and other automation tools to optimize workflows and automate repetitive tasks.
• Drive continuous improvement initiatives to enhance business processes.

Stakeholder Management:

• Build strong connections with Business Units (BUs) to understand their IT needs and align IT initiatives with business objectives.
• Act as a liaison between IT and various departments to ensure effective communication and collaboration.

Change Management:

• Lead change management efforts related to IT projects and initiatives.
• Facilitate smooth transitions during system implementations, upgrades, and process changes.
• Provide guidance and support to employees to adapt to new technologies and processes.

Budget Management:

• Develop and manage the IT budget for the Singapore office, ensuring cost-effective solutions.
• Monitor expenditures and identify opportunities for cost savings without compromising quality or performance.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 8 years of experience in a leadership role within IT, preferably in a multinational corporation.
• Strong expertise in infrastructure management, application support, and automation technologies.
• Experience with SAP and other enterprise-level applications is highly desirable.
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
• Proven track record in change management and driving continuous improvement initiatives.
• Budget management experience with the ability to optimize resources effectively.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Day to day management, support and oversight of all Laboratory Information Management Systems, applications and infrastructure across the Pathology CSU. Responsible for the efficient management, planning & deployment of IM&T resource To monitor capacity and resource utilisation, and maintain systems in a manner that ensures future expansion, development and growth are considered and planned for, flagging any areas of concern. Awareness of and alignment to Trust and legislative IG frameworks e.g. the Information Governance Toolkit requirements associated legislation and protocols. To develop, plan, implement and manage both short and long term strategic IM&T policy advances and change cross the CSU, and at a regional level with our WYAAT partners To ensure that System Suppliers adhere to Service Management best practice processes To work closely with system suppliers and stakeholders to agree a framework for the systems development practice through the development and operation of procedures to ensure that applications and subsequent fixes/enhancements are fully tested before becoming operational. Liaise with system suppliers, NHS organisations, and LTHT CSUs to ensure that agreed KPI and SLAs are met To provide specialist advice and guidance to developers and other IMT professionals The post holder should be able to communicate with both IM&T and non-IM&T staff at a high level of complexity on subjects within their area of responsibility. This communication may include sensitive or contentious information and there may be barriers to understanding or acceptance that will require the use of interpersonal and negotiation skills. To work with users, internal resolver teams, Trust IT and third party suppliers to diagnose and resolve service problems. To keep abreast of and be guided by developments and policy in healthcare informatics, interpreting and advising managers as and when required Line management responsibility of team members including performance and professional development, dealing with disciplinary, grievance and other HR policy related situations. This may involve the imparting of unwelcome news at times. To have quality management oversight for the adherence to regulatory and accreditation bodies for standards relevant to the clinical systems within Pathology. To be actively involved in the implementation and administrative support processes of any future systems procured by the Trust To use specialist knowledge for developing specifications (output based specifications) where a need for an IM&T solution is identified. This will involve significant analytical work. To develop, test, and maintain robust backup and disaster recovery policies and ensure, as far as possible, that data can be recovered and systems re-established in the event of failure. Other duties as commensurate with the grade and role as agreed with line manager GENERAL RESPONSIBILITIES: PROJECTS (Lead and Support) The postholder will be required to oversee and manage IM&T projects ensuring that the deliverables are produced to the required quality, within a specified timeframe, within budget and that the project organisation is consistent with the complexity of the project. Because of the nature of their work, the postholder must be able to plan and organise a number of complex activities or programmes, which require the formulation and/or adjustment of plans. The post holder is expected to be a specialist technical representative on projects up to Directorate level. They may be expected to feed input into Trust level projects on service management issues. BUDGETS The post holder will, where required, be expected to manage budgets, authorise payments and make recommendations to their line manager on expenditure in areas for which they are responsible. DECISION MAKING The following list shows examples of decisions that the post holder would make a decision on their own initiative. Resolution of hardware and software problems on the systems and applications for which he/she is responsible across the Trust. Reaction to operational or strategic changes in Informatics processes that have acute effects on the smooth running of the systems in his/her area of activity. Modification of information gathering processes in response to the needs of unplanned activities of departments, or unforeseen incidents. Recommendation of prioritisation and allocation of IT resources in response to the changing needs of the service. Undertake & make recommendations on the findings investigations and associated Root Cause Analysis. TRAINING The post holder will be responsible for liaising with the IT users and the CSU to ensure that training materials and Users are kept up to date with regards to new Version release functionality changes etc. RESEARCH AND DEVELOPMENT The post holder is responsible for researching potentially useful technology, and testing and appraisal, prior to recommendation or rollout of the technology. The post holder will also be responsible for liaising with the software suppliers to understand and impact assess any future roadmap developments for that particular system. Be responsible for tracking developments within IT good practice frameworks such as ITIL or other service management processes. LEEDS IMPROVEMENT METHOD Pathology follows the values outlined in the Leeds Improvement Method by looking to reduce waste with our processes and an on-going cycle of service improvements. The Pathology IT Operations Manager will ensure that the aims of the Leeds Improvement method are applied to eliminate waste. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. COMMUNICATION & WORKING RELATIONSHIPS External System suppliers Hardware and software suppliers Colleagues in other organisations who use the same applications Colleagues both regional and city wide working on the development of integrated digital systems Internal Trust Informatics Team Project Managers Service Delivery Team Managers Technical Services Manager Trust Computer Services Managers Informatics staff Laboratory and Clinical staff General and Business Managers Finance Managers Procurement Department SPECIAL WORKING CONDITIONS Because of the nature of the post, there will be a requirement to use VDU equipment more or less continuously on most days. Safe manual handling techniques must be adhered to, as much of the equipment is both bulky and heavy. The postholder will be required, where necessary, to attend regular meetings with System Suppliers and personnel from other Trusts who use the same systems. i) PHYSICAL EFFORT: The post requires developed physical skills - advanced keyboard use; where accuracy is important in the inputting and manipulation of data, the design, programming and implementation of software applications. There may be an occasional requirement to move computers and other light IM&T equipment (<6Kg). There is normally no requirement to lift people. ii) MENTAL EFFORT: There is a frequent requirement for prolonged concentration in this post in the design, programming, and maintenance and testing of software and hardware solutions and reports. The postholder is not required to drive a vehicle, but he may be required to work at any of the major sites in the Corporate Informatics Directorate.

Our client, Thriving Travel Pte Ltd, is newly set up travel agency. They are seeking an independent and experienced IT Specialist to the join the firm. In this role, you, as an individual contributor, will be responsible for setting up and maintaining their travel website, uploading travel routes, and ensuring our customers can book their travel directly through their website.

Responsibilities:

• Independently set up and maintain the company’s travel website ensuring high performance and responsiveness.
• Upload travel routes and products on the website in a timely and accurate manner.
• Ensure the website is user-friendly for customers to book travel products directly - from booking to payment.
• Monitor and analyze site performance (e.g., traffic, conversions).
• Ensure the website is compatible across different browsers and devices.
• Implement necessary security measures to protect the website and customer data.
• Troubleshoot and resolve issues as they arise.

Qualifications:

• Singapore Citizen or Permanent Resident.
• 6 to 10 years of experience.
• Proven experience as an IT Specialist, Web Developer, or similar role
• Must have set up travel website or other similar booking website from scratch.
• Proficiency in website programming languages such as HTML, CSS, JavaScript, PHP and e-commerce site.
• Familiar with front end technology and database
• Experience with website management and maintenance.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Proficiency in English and Mandarin. The website will also cater to Greater China clients so proficiency in Mandarin is desirable.

JOB CODE: MALCITMDC

Hiring company is a start-up specialized ICT cloud computing service provider who targets to deliver a massive scale of GPUs on top of the industry’s fastest and most flexible infrastructure.

JOB TITLE: COUNTRY IT MANAGER, DATACENTER

Reports to: CTO

Location: Malaysia, Johor Galang Patah

Products: GPU Compute, CPU Compute, Kubernetes, Virtual Servers, Storage, Networking

MAIN RESPONSIBILITIES

· Oversee the construction of the company's IT infrastructure, encompassing aspects such as networks, servers, databases, storage, and security in the data center, ensuring system stability and high availability

· Design and implement an application monitoring system, establish alert mechanisms, promptly identify and resolve potential issues, and elevate the level of IT services

· Develop and refine IT operation and management systems, processes, and standards to enhance work efficiency and quality

· Analyse operational requirements of the business, provide technical support, and offer solutions to ensure the rapid and stable development of business operations

REQUIREMENTS

· Bachelor's degree or higher in Computer Science or a related field, with preference given to those holding CCIE/CCNP or HCIE/HCNP certifications

· Over 10 years of relevant work experience, including at least 4 years of team management experience with teams of 20 or more, and experience in cross-regional management is a plus

· Technical Proficiency: Solid foundational knowledge in computer science, expertise in networking, data center construction, IT equipment, public cloud, and IT services. Proficient in application design, infrastructure design, and construction

· Project Management: Strong project management skills, coordinating teams for continuous, fast, and high-quality project deliveries. Rich experience in implementing and maintaining projects involving teams in multiple locations and establishing a nationwide multi-centre operation system

· Team Management: Excellent team management skills, able to lead and motivate team members, coordinate departmental cooperation, and drive project progress

· Communication and Coordination: Outstanding communication and coordination abilities, effectively communicating and coordinating with personnel from different departments and levels, demonstrating a strong service-oriented mindset

If interested, pls submit your CV together with your application

Regret that only shortlisted candidates will be contacted.

EA Licence No.: 24S2174

IT Enterprise Manager (Strategic Planning)

Job Description & Requirements

Our esteem client is looking for an Project Manager/ IT Enterprise Manager (Strategic Planning).

The IT Project Manager must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT Digital Enteprirse Project Management.
• Good in handling digitalization processes, and implementing digital transformation and solutions
• Responsible in handling Market Research, Technology and Digital implementaiton, Strategic Planning, R&D and Report mangement.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Project Management experience.
• Good in Vendor and Client Management.
• Experience in Strategic Planning, Market Research and Digital Roadmap analysis.
• Demonstrated IT Digital Enterprise Management and Strategic planning.
• Keen interest in Digital Technologies and Technology trends.
• Good in handling technology, trends, digital roadmaps and business processes.
• Min. 5 years of Strategic Planning, Market Research and Roadmap planning.
• Strong strategic thinking, market research, analytical and problem-solving skills.
• Possess Government domain background (preferred)
• Knowledge of architecture (hardware, software, and network)
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Lead and elevate the performance of the operations team, ensuring top-notch service delivery and improved satisfaction levels.

• Design and implement innovative operational strategies that boost efficiency, including training programs and quality management systems that significantly enhance performance metrics.

• Develop and oversee key performance indicators for operational success, guiding and mentoring staff to boost efficiency and productivity.

• Manage all aspects of project execution, from planning and resource allocation to riskassessment, ensuring timely and budget-compliant delivery.

• Initiate and drive enhancements in customer service through the adoption of new technologies and automation, improving client interaction and response efficiency.

• Foster collaboration across functional teams to ensure operations are well-integrated with product and technology departments, enhancing issue resolution and operational communication.

• Cultivate a team-oriented environment that encourages open communication and alignment on project goals and corporate strategies.

Requirements:

• A minimum of 6 years of work experience in operations management, demonstrating a proven ability to oversee diverse teams and manage multifaceted projects.

• Strong analytical and problem-solving skills, with expertise in optimizing complex processes.

• Proficient in fostering collaboration and building relationships across various cultural and professional backgrounds.

• Dynamic leadership capabilities, adept at guiding teams through changes and toward continuous improvement.

• Experience in environments focused on advancing secure and efficient digital transactions, with a familiarity with distributed systems.

• Required to work on shifts as per duty rooster

Please click on Apply to submit your CV

We regret to inform that only shortlisted candidates will be notified.

RCB No. 200007268E

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

esponsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24282

To learn more about this opportunity, please contact Gia Grace at gia.grace@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Purpose: To manage and oversee all IT and MIS related matters, which includes but not limited to IT infrastruture, system administration, system support, business applications, network and IT security.

Key responsibilities:

• Oversee the overall effectiveness and efficiency of all IT and MIS operations,
• Work closely with internal stakeholders to understand their requirements and cater to them to ensure smooth and efficient operation of the business
• Ensure seamless integration of various systems/software/applications
• Ensure database/IT security, network access, backup systems, etc are in place, and also security threats/vulnerabilities are identified and eliminated.
• Develop/Review/Update IT related policies, guidelines and work processes.
• Lead and manage IT projects
• Mentor a small team of budding IT Executives/Engineers

Requirements:

• Degree in IT with at least 5 years of IT experience and at least 2 years in leading a small team
• Strong interpersonal skills
• Keen interest to be updated with the changing technology
• Hands-on with critical thinking and strong problem solving skills

Job Description

1) Evaluate and facilitate approval of IT Funding proposals

• Evaluate InfoComm Technology project/programme proposals submitted to request funding approval of IT funds.
• Ensure Funding requests are aligned to organisations strategic direction and Digital Masterplan.
• Evaluate project/programme outcome as committed in previous funding proposals for new requests for IT Funding revisions or timeline extensions.
• Apply for Central Digitalisation Budget for strategic IT projects as directed by CIO.
• Front queries from Infocomm Review Committee (PSIRC) Secretariat CDB Secretariat for relevant IT projects.
• Monitor and update principals on the development progress of the IT projects and utilization of IT funds.
• Refine IT funding proposal workflows, templates and processes to meet service level.
• Develop and refine IT cost norm for projects under his/her care.

2) Review, formulate and assess policy positions in relation to the financing and use of IT.

• Assess policies and plans proposed by institutions within the organisation in relation to digital financing.
• Craft responses to various divisions and entities in relation to these policies and plans.

3) Support IT funding proposal evaluation process and platforms and support the Steering Committee to evaluate IT funding proposals

• Secretariat Team to Steering Committee meeting to review IT funding proposals i.e. schedule the funding requests, plan and organise the SC meetings, check on quality of submissions, prepare background information and to write meeting notes.
• Handle queries on IT governance processes to guide submissions.
• Seek and consolidate inputs from the relevant stakeholders on the IT funding proposals.
• Guide the requesting team to put up sound Cost-Benefit analysis (CBA) computation and Key Performance indicators (KPI) in the funding proposals.
• Participate in IT funding proposals reviews, put up staff views, consolidate reviewers’ views to put up final recommendations.
• Prepare dashboard reports and manage repository documentations, and frequently asked questions and manage intranet knowledge base on IT funding proposal submission instructions and training materials.

Requirements

• Bachelors degree related to Economics, or Computer Science.
• At least 5 years’ work experience in IT fuding with a good understanding of IT and IT product life cycles.
• Experience with cost-benefit analysis and risk assessment for IT projects.
• Familiarity with agile methodology, cloud computing, data analysis, Gen AI.
• Excellent communications skills, especially writing skills.

Assuming overall responsibility for the design and implementation of the IT infrastructure for the company’s vessels

Responsibilities:

• Leading a team of Vessel IT Support Engineers tasked with delivering remote support to vessels, their crews, and providing on-site assistance when required.
• Installing, configuring, and troubleshooting a variety of hardware and software components, including physical/virtual machines, laptops, printers, mobile devices, tablets, server/storage systems, and network equipment.
• Continuously monitoring system performance to ensure availability and reliability.
• Managing IT security measures and backup solutions.
• Collaborating with vendors, email service providers, and other IT professionals to address issues and handle new tasks as they arise.
• Offering after-hours and weekend support as part of an on-call rotation.
• Coordinating efforts with the onshore team to promote and enforce governance and compliance with IT policies, procedures, and guidelines.
• Supporting vessel audits when necessary.

Job Requirements:

• Possession of a degree in Computer Science or an equivalent field.
• A minimum of 5 years of relevant experience in vessel IT/OT.
• Proficiency in the deployment and maintenance of Vessel Sat-Com, PMS, Safety, Crewing applications, as well as vessel-related IT infrastructure, security, mail systems, and communication solutions.
• Familiarity with Airtime, Navigation, and other communication systems is essential.
• Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server), with certifications being a valuable addition.
• Exposure to cyber security solutions, including their implementation and support.
• Skills in hardware troubleshooting, data cabling, and Wi-Fi infrastructure.
• Understanding of ship automation systems is a significant advantage.