NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.
As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.
NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.
Job Description Summary
The Trails and Trades Administrative Project Coordinator will get the chance of a lifetime – to be the primary support person for the successful initiation, planning, implementation, monitoring, and assessing of the NWACC Trails program launch as a part of NWACC’s Bike and Trail Technician Education Center. We are looking for a master multi-tasker and passionate problem-solver with excellent communication experience and an upbeat attitude, someone who is polite, attentive, accurate, always prepared and responsive, skilled with technology, able to handle a fast-paced environment, willing to meet challenges directly, and who is driven by a genuine desire to meet the needs of others. If you like innovative and entrepreneurial projects, and if you like to organize things to support such endeavors, this role is perfect for you! Under the direction of the Executive Director for Trails and Trades, and the BIKE, Trails CST, and Trades Program Directors, the Trails and Trades Project Coordinator will be responsible for providing administrative support for the Executive Director for Trails and Trades and the BIKE, CST, TRAL, and TRADES programs; delivering front-end customer service to faculty, staff, students, and visitors; assisting with recruiting, student advising, registering, and matriculating Trails and Trades students; coordinating Trails and Trades related events, and providing clerical assistance to the Executive Director for Trails and Trades, specifically in the form of grant and capital project management assistance. This is a grant-funded position generously provided by the Walton Family Charitable Support Foundation that will be sustained by the college upon completion of the award.
Essential Duties
Provides administrative support to the Executive Director for Trails and Trades in the form of
Accesses and organizes the Executive Director’s communications including emails, internal memorandums, phones, mail, and all other forms of internal documentation.
Accesses and maintains the Executive Director’s Outlook schedule and schedules intra/inter-office meetings.
Serves as event coordinator and point of contact for all Advisory Board, BILT, regional and international stakeholder group meetings and maintains data for all documentation therein.
Helps build schedule for BIKE, TRAL, CST, and TRADES
Serves as point of contact for BIKE and Trails program inquiries, student recruitment through matriculation processes, and K12 partnerships and maintains data for all documentation therein.
Distributes inbound and outbound communications.
Makes travel arrangements and submits travel reimbursement paperwork and maintains data for all documentation therein.
Submits and manages requisitions and invoices from relevant cost centers for grant funded projects.
Assists with project management of capex projects, including meeting notes, documentation retention, and asset management.
Runs financial and enrollment specific ERP reports.
Accommodates individuals arriving for meetings scheduled through the Executive Director’s office.
Maintains database of BIKE and Trails inquiries, contacts, leads, and conversions.
Provides administrative support to the BIKE, Trails, CST, and Trades Program Directors in the form of all the above when needed.
Works with Budget and Foundation to provide accurate information to Grant reports.
Works with IR to pull quarterly data re: enrollment, retention, graduation, and placement.
Helps compile annual reports for grantors and program reviews for ADHE.
Helps design, compile, and/or edit presentation and external-facing documents.
Serves as first point of contact for customers and visitors to the Shewmaker Center for Global Business Development and the Bike and Trail Technician Education Center and sets the tone for the customer service experience in the Trails and Trades division.
Exhibits polite and professional communication via phone, e-mail, and mail. Supports team by performing tasks related to organization and strong communication.
Advises walk-in students on registration and payment options.
Assists with accreditation processes for BIKE, Trails, CST, and Trades.
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, helping maintain equipment inventories and evaluating new equipment and techniques, alongside the Bike Trails Lab Coordinator.
Provides information by answering questions and requests.
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies.
Pulls and monitors weekly budget reports as well as coordinates weekly grant billable spend documentation with foundation office.
Takes notes at meetings and organizes them by event or stakeholder group, distributing them to relevant parties after events.
Serves as point person for events, including reimbursements, tours, meetings, meals, travel, and/or guests.
Contributes to team effort by accomplishing related results as needed.
Performs other duties as assigned.
Required Skills
Reporting Skills
Administrative Writing Skills
Microsoft Office Skills - especially Excel
Budget Management
Workday
Managing Processes
Organization
Analyzing Information
Professionalism
Problem Solving
Supply Management
Inventory Control
Effective Verbal Communication
Customer Service
Salary Range $40-47,000 plus benefits
Knowledge, Skills, and Abilities
Must possess the ability to communicate with others in a clear, understandable and professional manner on the phone and in person, and the demonstrated use of good written and verbal communication skills.
Must possess an understanding of and appreciation for the community college and its socioeconomic role in access to higher education, as well as the varied student types served by NWACC.
Must possess the ability to work with multiple student types and learning styles.
Must possess the ability to rise above challenges and setbacks and work with a team to achieve desired results.
Must possess effective project management skills, including the ability to plan, organize and schedule work in an efficient and productive manner, focusing on key priorities and meeting deadlines.
Must possess the ability to maintain regular, reliable and punctual attendance.
Must possess the ability to learn and apply new information, knowledge and experiences in a timely manner.
Must possess the ability to be flexible and adaptable to change.
Must possess the ability to work on multiple tasks and projects and to prioritize.
Must possess effective organizational skills and attention to detail; effective follow-through, and commitment to excellence.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Environmental Conditions
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Required Qualifications
The formal education equivalent of an Associate Degree, plus one year of specialized training in a related field, plus three years of progressively responsible experience in a specialized or a related field applicable to work performed. Bachelor’s Degree and five years of office management and project coordination preferred.
NWACC is an Equal Opportunity Employer, please see our EEO policy.
