Total 17 Manager Business Development job vacancies in Information Technology category in Malaysia

Title:  Head of Business Development - Load Connections







Location:  Victoria, Australia







Employment Type:  Permanent Full Time







Description:    Head of Business Development Load Connections   

Make a real difference and help shape our customers Energy Future. 
Elevate your career at one of Australias best energy organisations. 
Inclusive and Supportive Culture Flexible Work Environment 
  When you choose AusNet, youll join genuine people working together making Real. Progress At AusNet, were the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.




... Click here to view more detail / apply for Head of Business Development ? Load Connections

Role Overview:

1. Strategic Planning and Leadership:

o Lead the pastoral vision that aligns with the school Vision and Mission.

o Lead, manage, and have strategic oversight of the implementation of the

school's systems.

o Lead in the development and implementation of schemes of work (Character

and Virtues Education), policies, and strategies across the High School

section.

o Lead in the development of processes to enhance the way in which the

pastoral system works and is delivered.

o Plan and manage finances necessary for the department/pastoral system to

function.

o Lead and implement the Co-curricular programme and House system,

inclusive of whole school house events.

o Lead and oversee the student leadership system.

2. Curriculum, Teaching, and Learning:

o Demonstrate a strong grasp of subject matter to plan, prepare, and deliver

lessons on Character and Virtues Education.

o Provide a role model for staff in pedagogy and motivate staff to develop

effective practices in teaching and learning.

o Provide regular constructive feedback to students on how they can improve

and maximize their potential.

3. Discipline and Conduct:

o Have general oversight of school discipline, ensuring that good behavior is

promoted and rewarded, and deal with any issues promptly and fairly, in

accordance with school policies.

o Manage any serious disciplinary cases involving students.

o Manage and update codes of conduct and discipline and related policies.

o Manage school rewards and sanctions to ensure that they are being used

fairly.

o Monitor and maintain records of students& social development.

4. After School Care Services:

o Lead and manage the daily after school care services, maintaining and

enhancing the quality of provision to ensure a nurturing and supportive

learning environment dedicated to the well-being and education of students.

o Maintain communications with parents and guardians.

o Manage supervision rotas, beginning/end of term programmes, new student

induction, and other administrative requirements.

5. Professional Development:

o Participate in department meetings, school-wide training events, and attend

relevant training workshops as identified by the school.

o Work with staff in the department, other Program Heads, and school leaders

to review curriculum, systems, and processes.

Required Qualifications and Experience:

1. Educational Background:

o A bachelor& degree in education, psychology, social work, or a related field from

a recognized university.

o A postgraduate degree in education, educational leadership, or a related field is

highly desirable.

o Recognized teaching qualification, such as PGDE (Postgraduate Diploma in

Education) or PGCE (Postgraduate Certificate in Education).

2. Experience:

o Minimum of 5 years of full-time teaching experience in a high school setting,

demonstrating a strong track record of effective classroom instruction and student

engagement.

o Minimum of 2 years of experience in a supervisory or leadership position within

an educational setting, such as a head of department, grade level coordinator, or

student support coordinator.

o Proven experience in developing and implementing pastoral care programs,

character education initiatives, or student development activities.

o Demonstrated experience in managing student discipline, resolving conflicts, and

promoting a positive school culture.

3. Knowledge and Skills:

o Deep understanding of adolescent development, social-emotional learning, and

best practices in pastoral care and student support.

o Strong knowledge of curriculum design and instructional strategies for character

education and virtues education.

o Excellent communication, interpersonal, and leadership skills to effectively

collaborate with colleagues, engage with students and parents, and build positive

relationships within the school community.

o Proficient in using technology to support student learning, communication, and

administrative tasks.

4. Personal Qualities:

o Passion for working with high school students and commitment to their holistic

development and well-being.

o High level of emotional intelligence, empathy, and ability to connect with students

from diverse backgrounds.

o Positive, growth-oriented mindset and willingness to learn and adapt to new

challenges and opportunities.

o Strong moral compass and ability to model and promote the school& values and

ethos.

o Resilient, flexible, and able to work effectively in a dynamic, fast-paced

educational environment.

5. Additional Qualifications:

o Experience in organizing and leading co-curricular activities, student leadership

programs, or community service initiatives.

o Proficiency in additional languages, particularly those relevant to the student

population served.

o Relevant certifications or training in areas such as counseling, coaching,

mentoring, or restorative practices.

o Familiarity with the Cambridge curriculum and assessment framework is a plus.

Skills and Competencies:

1. Leadership and Management:

o Excellent team management skills, with the ability to inspire, motivate, and

guide a diverse team of educators and support staff.

o Strong organizational and decision-making abilities, ensuring the smooth

functioning of the pastoral care system and student development initiatives.

o Proven ability to develop and implement effective strategies, policies, and

processes to enhance student well-being and success.

o Proficient in managing budgets and resources to support the department&

goals and objectives.

o Demonstrated experience in leading and overseeing student leadership

programs and co-curricular activities.

2. Interpersonal and Communication Skills:

o Exceptional interpersonal and communication skills to effectively engage with

students, colleagues, parents, and other stakeholders.

o Ability to build positive, trusting relationships with children to foster their

personal growth, social development, and emotional well-being.

o Skilled in active listening, providing guidance, and offering support to students

facing challenges or difficulties.

o Proficient in communicating complex information clearly and concisely to

diverse audiences, both verbally and in writing.

o Demonstrated ability to collaborate with colleagues, share best practices, and

contribute to a positive and inclusive school culture.

3. Pastoral Care and Student Support:

o Deep understanding of the social, emotional, and developmental needs of

high school students.

o Proven ability to create and maintain a safe, supportive, and inclusive learning

environment that promotes student well-being and success.

o Experience in developing and implementing effective pastoral care programs,

including character education, virtues education, and social-emotional

learning initiatives.

o Skilled in identifying and supporting students with diverse needs, including

those facing academic, social, or emotional challenges.

o Proficient in managing and resolving student disciplinary issues in a fair,

consistent, and restorative manner.

4. Curriculum and Instruction:

o Strong knowledge of character education and virtues education principles and

best practices.

o Ability to develop and deliver engaging, age-appropriate lessons and learning

experiences that promote students' moral, ethical, and social development.

o Proficient in designing and implementing assessments to measure student

growth and inform instructional decisions.

o Skilled in providing constructive feedback and guidance to help students

maximize their potential and achieve their goals.

5. Continuous Improvement and Professional Development:

o Commitment to ongoing professional growth and staying current with the

latest research, trends, and best practices in pastoral care, student

development, and educational leadership.

o Willingness to seek feedback, reflect on one& own practice, and adapt to

changing needs and circumstances.

o Ability to facilitate professional development opportunities for staff, promoting

a culture of continuous learning and improvement.

o Openness to exploring innovative approaches and technologies to enhance

student support, engagement, and success.

Application Process:

Motivated candidates are invited to apply by submitting a detailed resume, a compelling

cover letter, and relevant certifications to careers@ccamt.edu.sg.

The selection process will comprehensively evaluate teaching capabilities and educational

philosophies.

Note: This role appointment is subject to the Academic Board approval.

• Responsible for front-end development, delivery and maintenance of technology-based business solutions.
• Design, code, test, and implement of configuration changes to software applications to meet both functional and technical requirements.
• Utilize development skills to deliver innovative solutions that help our clients improve the services they provide.
• Leverage new technologies that can be applied to solve
• Works with product team to understand project requirements
• Build reusable code and libraries for future use
• Optimize applications for maximum speed and scalability
• Technical documentation – Designing architecture, flow diagrams, documenting technical implementation approaches and pseudocode
• Ensure the technical feasibility of UI/UX design
• Set and evolve standards and best practices for our application development team
• Conduct code reviews and enforce standards
• Oversee development process compliance and CI activities
• Guide/Mentor junior developers and empowering them on ReactJS and related trends

Requirements

• Bachelor’s degree from IT, Computer Science, Engineering, or a STEM discipline
• At least 2 - 5 years of work experience in a React JS and Node.js Developer
• Must-have Skills: Typescript / ES6, HTML5, single page application design, webpack / rollup or similar component, Terser or similar component, React, Redux / Mobx / Rematch, React Navigation, Jest and i18n and Material UI
• Good-to-have Skills (Optional): openReplay / hookstate, Story book
• Strong written, verbal and collaboration skills in both english and chinese

Experience managing software engineers; supporting their career development and growth. Experience leading complex software development programmes. Demonstrated experience designing; developing and running highly-scalable distributed systems. Experience implementing a range of design and architecture patterns. Experience of technical leadership within a team. Coaching; supporting and mentoring those around me.

MAIN DUTIES AND RESPONSIBILITIES

1. To write clean, maintainable, and efficient code for all digital products.
2. To help identify and develop software with a view of being able to commercialise various products for the Group.
3. To design robust, scalable, and secure features.
4. To drive continuous adoption and integration of new and cutting-edge technologies into design.
5. To implement new features for the Group's web platforms.
6. To contribute in all phases of the development lifecycle
7. To follow best practices (test-driven development Rspec, continuous integrations, SCRUM, refactoring, code standards).
8. To fix and cleaning of bugs and performing updates and upgrades to the infrastructure.
9. To oversee and maintain the Group system IT infrastructure and recommend upgrades/changes to keep in line with developmentsin technology and IT security.
10. To mentor junior engineers and review of sub-contractors work if applicable
11. To produce mock-ups as required for new features and applications.
12. To champion innovation across the Group and lead innovative projects that enhance processes, create new products, and exceed customer expectations.
13. To carry out any other duties as may be expected in a post of this level.

At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities.
Our diverse services ? from salary packaging and fleet management to disability support ? aim to enhance your financial wellbeing and empower your aspirations.
Through our subsidiaries, we offer a breadth of services and expertise designed to responsibly deliver superior long-term value to our clients and customers, which include Federal and State governments and some of the largest public and private sector, health and charitable organisations.

The role of Software Development Manager can be conducted from Sydney or Melbourne.

This leadership position plays a critical role in our business.  You will report directly to the Head of Business Systems as the Software ... Click here to view more detail / apply for Software Development Manager

- Responsibilities
- Oversee and lead a team of engineers to develop high-quality software that is performant; scalable; reusable; extensible; secure; supportable; and reliable.
- Drive the development and continuous improvement of a SaaS product; ensuring it meets market needs and maintains a competitive edge.
- Lead the design and implementation of scalable; high-availability distributed systems using technologies like Kafka and Couchbase
- Strategize on the development and maintenance of scalable web and responsive applications
- Oversee multiple software projects; ensuring they are completed on time; within scope; and meeting technical standards.
- Work closely with product managers; and other departments to ensure projects are aligned with company objectives.
- Champion best practices; continuous integration; and testing to ensure quality software delivery.
- Proactively identify technical and process-related risks and devise strategies to mitigate them.
- Ensure the team is up-to-date with the latest technologies and methodologies through continuous training and professional growth opportunities.

Qualifications Required :-
- Minimum of 10 years of management experience; with significant experience leading engineering teams in a technical environment.
- 12+ years of hands-on software development experience; with a solid understanding of technologies like Azure; Docker; Kubernetes; and Java/Spring frameworks.
- Proven ability to manage multiple projects and ensure delivery within timelines and specifications; especially in a distributed team setting.
- Exceptional ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders; and to facilitate communication across dispersed teams.
- Demonstrated ability to make informed decisions with changing business priorities
- Proven track record of fostering collaboration and productivity in remote work settings



 

· At least 8 years of software development experience with ability to solve complex IT issues.

· Good knowledge of strategic IT solutions and hands-on experience in software development.

· A strong understanding of recent Java language features.

· Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis

· Strong ability to analyze code – understand execution flow & debug even without access to a debugger

· At least 5 years of experience with Sql Server or any other RDBM

· Understanding of CI/CD pipelines and toolings

· Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.

· Apache Storm/Flink/Spark

· Experience with cloud computing and cloud technologies would be an added advantage

· Parrallel processing of the message transformation pipeline to fPML, Json and key/value

· Experience of working with large scale Sql Server database

· Kafka publishing/distribution primarily + MQ (optional)

· Microservices based technology. Defining APIs and registering APIs in the service catalogue.

· Systematic dictionarization of data/services

· APIs and functions, taxonomy of attributes in intefaces (Swagger)

· Experence in Performance Tuning and optimizations

· Experience with Jira/other issue tracking system.

· Agile methodology(Scrum/Kanban)

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Reporting to the Associate Director of People Development, you will play a pivotal role leading on our clinical workforce development, shaping our Clinical Multi Professional Clinical Development and Education service by taking strategic responsibility for the following: Clinical Professional Education, Training and Development across all our clinical workforce groups, all clinical roles including medical education. Working collaboratively with senior clinical colleagues and external NHS/further education organisations in demand planning, educational contracts, clinical bids and building strong strategic relationships. Taking an equitable multi-professional clinical development & educational approach to all our clinical workforce areas and roles ensuring equity of the people development, training & education service. Leading the existing and introducing new clinical education, learning and development blended programmes of work to meet the needs of our Trust wide strategic clinical workforce plans and local service requirements to ensure our colleagues have the right clinical knowledge, skills, clinical competencies and confidence they require to deliver safe and effective patient care. Be the strategic clinical development & education conduit to our Senior Clinical colleagues in service, forge strong partnerships, be an integral part of the senior teams to support decision-making on new ways of working, clinical workforce strategies and anticipating the changes needed in clinical colleagues knowledge, skills, competencies and translating this into new training, development and education programmes for their team to design, deliver support. Demonstrate and ensure the effectiveness of all clinical training, development and education. Creation and management of a clinical development dashboard to show return on investment and visibility of all clinical training, development and education delivered to our colleagues. Take a continuous improvement approach to all development & education, reviewing effectiveness. Taking an agile approach, being comfortable to challenge how does this need to change/be done differently to support our colleagues and the needs of our clinical services. Utilising digital learning technology to enhance and support a blended learning approach on the delivery of development & education, monitoring improvements to the learner experience and ensuring learning is efficient and reaches all different learning styles/ways of working and divergent groups. Partners with, maximises relationships with HEIs/FEs and maintains close working relationships to optimise the best use of current programmes and work in partnership to develop new programmes and improve accessibility. You will work closely with the Directors of Nursing, Chief Nursing Officer, Medical Directors and with the Associate Director of People Development to ensure that all areas of Clinical Training, Development & Education are in line with the wider NHS national workforce plan, Trust wide Strategy and People & Culture Strategy workforce ensuring we work in line with any clinical national guidance and new professional practices. The ideal candidate will come with an educationalist background, you will need to be registered with either the Nursing and Midwifery Council or Health and Care Professionals Council or be able to demonstrate considerable clinical and professional leadership experience in a clinical setting. You will be a subject matter expert on clinical education, clinical people development and pathways. You will also be used to working in a complex matrix organisation with a multitude of senior stakeholders, including medical and clinical workforce groups. This is a fantastic opportunity for a strong leader who enjoys shaping a service in line with a clinical service needs and ever changing environment, understands and can demonstrate the importance of being a strategic educational development partner, works collaboratively to continue to build RDUH as a learning organisation that will make a huge difference in delivering safe and effective patient care. Working Pattern: 37.5 hours per week, across Monday to Friday. Interview Date: To be confirmed. For further information please contact: Emily Simpson, Executive and Specialist Recruitment Lead on 07958 931414 or email emily.simpson21@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Lead & coordinate Technical Development (TD) (e.g., new application development and product development) for TPU (Thermoplastic Polyurethane) Injection Molding Consumer Electronics Universal (CEU) segment community.
• Work closely with TD leader, Regional Marketing, and local Technical Service (TS) / Application Development (AD) / Sales in identifying and developing technical development opportunities to realize the strategic objectives in Asia Pacific.
• Coordinate cross regional technical development activities in TPU.
• Drive and influence specification for all TPU accounts (sub segment).

Requirements:

• Masters or Bachelor of Science degree in Polymer Engineering, Chemical Engineering or equivalent.
• Min 5-8 years of experience in technical/application development for injection molding applications.
• Experience dealing with customers across Asia Pacific.
• Expert knowledge in polymer materials, particularly TPU, product development, application development, processing technology.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

kerwin.tan@searchasia.com.sg

EA16S8107

Cambridgeshire County Council is looking to appoint a Strategic Development Manager to join our Adult’s Commissioning Service and to support the development of our External Workforce Programme. This is a unique opportunity to be part of an established high performing commissioning division with an outstanding reputation for leading the way in Adult’s commissioning.

The role is available on a 12-month fixed term basis.

The post will be based in our offices at Alconbury/Huntingdon and we offer hybrid working, supported by flexible and agile working practices. Some travel will be required across the county.

For more information or to chat about this opportunity please contact Caroline Townsend on caroline.townsend@cambridgeshire.gov.uk

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible working
• Flexible Bank Holidays
• A comprehensive wellbeing package
• Our Cambs Rewards employee discounts
• A comprehensive pension scheme
• IDEAL staff equality, diversity and inclusion network.
• Camweb our staff intranet helping to keep you informed
• An employee recognition scheme

What will you be doing?

The successful candidate will report to the Strategic Lead for the External Workforce Programme and will support the delivery of the programme objectives. This will involve working with care providers to deliver improvements that will strengthen the workforce and hence increase the quality of care provided to our residents.

About you

The right candidate will have:

• A proven ability to support the development of transformation strategies to deliver the strategic priorities of the department
• Experience of successfully managing and delivering a range of projects
• Excellent networking skills and ability to work collaboratively with a wide range of stakeholders to deliver change
• Understanding of the pressures and opportunities facing local authorities and the adult social care market in Cambridgeshire.

Appointment to this post will be subject to the outcome of a Standard DBS Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Proud member of the Disability Confident employer scheme

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, data centres, voice and data networks, ATMs, desktops and other devices.

The area comprises five functions: Client Services, Enterprise Services and Architecture, Data Centre and Service Management, Relationship Management, Project Management and Risk and Administration. Collectively, these areas define and deliver HSBC’s technology strategy to support the Group’s goals.

We are currently seeking a high calibre professional to join our team as a Technical Service Manager.

Principal Responsibilities

The key requirements of Technical Account/service Manager to

• Manage Incidents raised by Customers via Coordinating with GPS Client Manager and take it further with IT teams for timely and swift resolution. Work towards governance of SLA on back of issue categorization as High/Med/Low
• Revert to Client managers on issue resolution and help draft communication back to customers with appropriate and exact message on the fix
• Track incidents and identify if repeated to conduct root cause analysis with IT, initiate long terms actions to avoid recurrences
• Conducting pro-active reviews to change our culture from remediation to prevention
• Support GPS
• Improve IT - GPS communication by demystifying IT language terms and able to explain issue, planed outages details in simple English
• Support GPS Client managers on new requirements/ RFP to help coordinate initial meetings on requirements, able to suggest solution options with IT engagement. Navigate IT organization for prioritization of requirements and take a lead to work with IT to put a plan for execution
• Track and maintain list of repeated incidents with identified root cause Coordinate and chair regular meeting with IT system leads and GPS on remediation plan for the same
• knowledge building on IT systems, process, and practices e.g.: plot End to End Payments flow, build a repository of Key contacts IT, OPS and keep them updated
• Better process and governance of issues and current communication with a view to automate process, reduce effort and bring efficiency
• Help put best practices for TAM and share them with other markets. Will be responsible to do cross market interaction with TAM in other markets and act as back up
• Work with Client managers and Product owners to better product knowledge on payments

Qualifications

• Bachelors in engineering (Computer / Software engineer). 5 years of experience in banking and finance
• Corporate client Fronting experience preferred
• ITIL certification / Knowledge preferred
• Experience and good understanding of Payments / IT environment
• Demonstrate business knowledge, with a learning mindset to better it
• Excellent communication skills able to articulate issues and discuss topics with senior GPS team members
• Demonstrated ability to rapidly build relationships with key stakeholders

Knowledge & Capabilities:

• Risks & issues management – including escalation
• Analytical and problem-solving skills, attention to detail
• Planning & management
• Self-starter (ability to work alone and as part of team)

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

NUS Business School is seeking suitable candidates to lead the NUS BIZCareers Team. This role is pivotal in steering strategic initiatives, fostering global partnerships, and empowering career success for our students and alumni. From orchestrating comprehensive training programmes to forging impactful employer relationships, this position drives the vision of the NUS Business School as a premier global talent hub.

Strategic Leadership and Team Management:

• Represent the NUS BIZCareers Team to stakeholders, leading a diverse team towards achieving both local and global job placement goals and fostering a positive work culture
• Drive strategic planning aligned with the NUS Business School's vision as a global talent hub

Business Development | Employer Relations:

• Cultivate strategic hiring partnerships locally and globally, engaging companies and businesses for internships and placements

Training and Development for Careers:

• Develop and execute comprehensive career exploration programmes, workshops, and resources for students, alumni, and graduates seeking job opportunities locally and globally
• Collaborate with university departments to create impactful career planning resources

Career Coaching for Local and Global Opportunities:

• Provide leadership in career advising, guiding students and alumni toward job placements while ensuring satisfaction and success metrics are met

Collaboration with Stakeholders:

• Collaborate with programmes offices to ensure seamless integration of career services into the overall student experience
• Work closely with employers, industry associations, and community partners to stay informed about current job market trends and opportunities

Tracking and Reporting for Internships and Job Placements:

• Oversee accurate graduate employment data collection and reporting to the NUS Management and relevant stakeholders
• Collaborate with the Dean's Office to analyze satisfaction surveys, driving improvements in career services and activities
• Regularly assess the impact and effectiveness of career services programmes/events through surveys and feedback so as to make data-driven decisions and continuously improve the quality of career services

Additional Responsibilities:

• Manage office budget, streamline processes for global team efficiency, and implement effective data collection systems
• Develop initiatives aligned with the school's vision to facilitate local and global job placements
• Utilize extensive networks in banking and consulting industries for career opportunities

Qualifications

• Minimum 10 years of leadership experience with a focus on global job placement
• Proven track record in global business development, career coaching, and employment trends
• Strong communication, executive presence, and ability to engage stakeholders globally
• Strategic thinker adept at resolving complex issues in a fast-paced global environment
• Extensive global network and experience in facilitating international job placements preferred
• Resilient, resourceful, and able to thrive under pressure in global job placement contexts
• Willingness and comfortable with regional and international travel for business development

(Appointment job grade will commensurate with the selected candidate's experience)