Total 789 Customer Service job vacancies in johor bahru

Job Summary

• Provide Centre-based Nursing and nursing care at St Andrew’s Senior Care

Centre-Based Nursing

• Assist Staff Nurse to Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client.
• Nursing Care in the centre
• Provide nursing assessment for new clients and regular review of assessment
• Co-ordinate with other team members and updating them of the changes in the client’s condition and needs
• Prepare clinical documentation, monitor outcomes of services and perform escalation of cases if there is need for more acute management of clients
• Assist Staff Nurse to provide ongoing support and education to the caregiver, client and family
• Assist Staff Nurse to provide supervision to Nursing aides and Healthcare assistant when they are performing nursing care duties
• Facilitate activities that contribute towards the improvement of the quality of client care and support care integration
• To be conversant with all emergency procedures.
• To assist Staff Nurse to conduct clinical audits and feedback to the management.
• To liaise effectively with other departments and services, such as the clinics and hospital wards
• To assist Staff Nurse in inventory check and control
• Carry out other responsibilities and duties as assigned from time to time

Qualification

• Registered Enrolled Nurse with SNB

Special Aptitude And Knowledge

• Good knowledge of the health care environment and service processes. Experience in community care provision is an added advantage.
• Highly motivated and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Hours

• Monday - Friday (42.5 hours per week / 8.5 hours per day)

Experience

• A minimum of 5 years’ experience in clinical area such as acute or community hospital.

New GP clinic Queenstown looking for experienced/willing candidate to join as Clinic Assistant

Duties such as:

- Front desk duties like patient registration, triage, cashiering

- Opening and closing of clinic, answering phone calls

- Dispensing medication

- Chaperone in simple clinical procedures

- Independent and comfortable working in a small team

- Administrative claims

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 17 May 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We define our vision as a company that defines High Quality and New Lifestyles through unique sensibilities of Japan in Singapore. We want to be the first company that comes to mind when our customers think of Japan.

Our Values, Group Corporate Philosophy

JOB SPECIFICATION

1. Assist Buyers on entries into the computer system (Purchase, Discounts and Events).

2. Support Buyers on artwork vetting.

3. Prepare documents for Buyers, when required.

4. Generate daily, weekly and monthly Sales Reports.

5. Compile and update sales, SKU and inventory records on a daily, weekly and monthly basis to facilitate reports.

6. Maintain proper filing of all documents, as and when instructed.

7. Carry out the general correspondence with other departments and suppliers independently or otherwise as instructed.

8. Perform general office administration duties as well as answer and follow-up on incoming calls and their correspondence.

9. Assist Buyers with the measurement of product dimensions and weight of online merchandise.

10. Assist Buyers to upload and maintain digital contents for all online platforms.

11. Assist Buyers with digital images for all online platforms.

JOB REQUIREMENTS

• Meticulous with an eye for details
• Ability to multi-task in a deadline-driven environment.
• Possess strong communication skills.
• Comfortable dealing with numerical figures
• Microsoft excel knowledge required.

WORK CONDITIONS

• Reports directly to Division Merchandising Manager
• Working Hours: Monday ~ Friday 9.00 am - 6.00 pm (flexi work hours available)
• Work Location: Isetan Scotts Office (Orchard MRT)
• Salary $2300-$2600
• Medical benefits
• Insurance benefits
• Annual performance bonus
• Career growth development
• Positive working culture

All applications will be treated in strict confidence.

(Only shortlisted candidates will be notified for interview)

Job Requirements:

• Act as the primary point of contact for customer queries, providing accurate responses through WhatsApp, phone call or email.
• Proactively monitor customer accounts, ensuring consistent and timely payments.
• Implement recovery actions for overdue payments professionally.
• Responsible for proper update and archiving of documents.
• Collaborate with internal teams and external stakeholders for smooth operations.

Requirements :

• Minimum “O” level.
• Experience in credit management, accounts receivable, or a similar role.
• Familiar with MS Excel.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and negotiation skills.
• Fresh Diploma holder is welcome to apply.
• Candidate who is able to join within short notice is preferred.

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will be one of the key deliverables. You will ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes. You are also required to participate in workgroups to drive change and bring joy at work.

Requirements

- Bachelor’s degree with preferably at least 5 years of experience in a Call Centre environment, with experience in managing teams

- Experience in automation tools such as Blue Prism and UiPath and a track record of implementing RPA processes

- Passionate in boosting efficiency through streamlining and improving work processes to drive productivity

- Strong communication and interpersonal skills

- Systematic with a high degree of initiative

- Collaborative and able to work in a dynamic, fast-paced and diverse environment

You will support the development of the SingHealth Duke-NUS Vascular Centre by coordinating the efforts of various departments across SingHealth. This includes providing administrative and secretariat support, collecting relevant data for registries and maintaining audit. You will report to the Centre Head on the Centre’s performance regularly and highlight operational issues, if any. In addition, you will work closely with relevant stakeholders to facilitate and support the Centre’s clinical, educational and research activities.

Requirements

• Bachelor’s Degree in general discipline, preferably with experience in administration, operations or management support functions in a hospital setting
• Excellent interpersonal and communication skills
• Good team player who is organized, responsible, takes initiatives and able to work independently
• Detail-oriented and able to work in a fast-paced environment

You will support the development of the SingHealth Duke-NUS Supportive & Palliative Care Centre by coordinating the efforts of various departments across SingHealth. This includes providing administrative and secretariat support, collecting relevant data for registries and maintaining audit. You will report to the Centre Head on the Centre’s performance regularly and highlight operational issues, if any. In addition, you will work closely with relevant stakeholders to facilitate and support the Centre’s clinical, educational and research activities.

Requirements

• Bachelor’s Degree in general discipline, preferably with experience in administration, operations or management support functions in a hospital setting
• Excellent interpersonal and communication skills
• Good team player who is organized, responsible, takes initiatives and able to work independently
• Detail-oriented and able to work in a fast-paced environment

Overview:

This position will play a role in building training capabilities in the organization, as well as growing, developing and managing training needs to support the organization's strategic and programmatic goals.

Job Responsibilities:

1. Work with Management on developing Training Strategies, which includes a Training Products Roadmap i.e. training courses & programs to be developed, launched, attaining WSQ-accreditation, implementation of a suitable Learning Management System (LMS). Conduct market research to identify emerging trends, competitor offerings, and evolving learner needs.
2. Identify needs, design and develop training courseware and resources for e-learning and blended learning that can meet the needs of stakeholders. Create curriculum that can align with SkillsFuture framework and qualifying for WSQ-accreditation.
3. Content creation including learning objectives, assessments and learning resources tailored to stakeholders and Government agencies requirements.
4. Work with stakeholders and other curriculum training providers to develop and implement curriculum.
5. Deliver engaging and informative physical and online training sessions to learners, provide hands-on training, demonstrations, and practical exercises, where appropriate, to enhance participants' understanding and proficiency.
6. Support collaborative projects with external educational organizations/service providers.
7. Coordinate with internal and external stakeholders to foster collaboration and maintain strong partnerships. Stay current with the latest training trends to ensure training content is up-to-date and to provide informed and relevant training.
8. Any other duties as assigned by the Head of Department.

Requirements:

• A relevant university degree in Social Work, Gerontology, Psychology or Training
• Possess ACLP or DDDLP (or the equivalent) would be advantageous
• Experience in training & adult education and working with wide range of stakeholders from individuals to corporates.
• A passion to enhancing the educational experience for adult learners and to meet the needs of the community.
• Knowledge of SkillsFuture framework will be an advantage.
• Ability to communicate, build and maintain good relationship with various stakeholders.
• Collaborator with excellent communication skills.

You are responsible for managing the commissioning and decommissioning, rectification, preventive maintenance, and maintenance agreements of medical equipment for NHCS. This will include preparing the medical equipment specifications for procurement and you will be expected to participate in evaluation process to provide recommendations based on technical compliance.

In addition, you will provide supervision and guidance to junior staffs to ensure day-to-day operation efficiency. You will also support the HOD and/or BME Manager in achieving department set targets and key performance indicators.

Requirements:

• Degree in Biomedical Engineering, Electronic/ Electrical Engineering, or equivalent with at least 2 years’ work experience in healthcare industry; OR Diploma in Biomedical Engineering, Electronic/ Electrical Engineering, or equivalent with at least 6 years’ work experience in healthcare industry
• Proficient in Microsoft Office applications
• Experience in project management in biomedical engineering field in the healthcare industry
• Knowledge in Information / Medical Device Technology and/or a wide range of medical equipment operation would be preferred
• Independent, self-motivated and adaptable to change
• Excellent interpersonal, organisational and communications skills

Job Requirements:

• Act as the primary point of contact for customer queries, providing accurate responses through WhatsApp, phone call or email.
• Proactively monitor customer accounts, ensuring consistent and timely payments.
• Implement recovery actions for overdue payments professionally.
• Responsible for proper update and archiving of documents.
• Collaborate with internal teams and external stakeholders for smooth operations.

Requirements :

· Minimum “O” level.

· Experience in credit management, accounts receivable, or a similar role.

· Familiar with MS Excel.

· Ability to work independently and collaboratively in a fast-paced environment.

· Excellent communication and negotiation skills.

· Fresh Diploma holder is welcome to apply.

· Candidate who is able to join within short notice is preferred.

NCCS Research Admin Department is looking for a dedicated Lab Assistant who can help manage our Glassware Autoclave Room.

Key Responsibilities:

1. Autoclaving and Washing

• Collect glassware and materials to be washed and autoclaved from laboratories.
• Perform glassware washing and autoclave sterilization of glassware and liquids as needed.
• Inspect glassware for cleanliness and proper sanitation.
  Report any malfunctioning equipment to the supervisor for immediate attention.
• Comply with laboratory safety practices, policies, and procedures.

2. Quality Inspection

• Conduct quality control assessments on sterilizers and document the records.
• Responsible for the maintenance of general laboratory equipment.

3. Inventory Management

• Support researchers by supplying extra glassware as requested and maintaining a log of their needs for delivery to respective labs.
• Monitor and manage the inventory of glassware, ensuring an adequate supply is available for daily operations. Collaborate with team members to identify and prioritize glassware needs.

4. Ad-hoc Duties

• Perform other duties as requested by supervisor.

Requirements:

• GCE ‘N’ Level Certificate
• Prior working experience in lab setting is preferred, but not required. On-site training will be provided.
• Knowledge of sterile techniques and autoclaves is an advantage.
• Basic skill level using Microsoft Office Suite
• Good communication and inter-personal skills.
• Well-organized and able to comfortably work in a fast-paced environment.
• Physically fit to lift loads (of about 6kg).

As a transplant coordinator, you are able to impact the lives of our patients and their families. You are required to identify potential donors from the pool of brain death and cardiac death in SingHealth hospitals. You will be part of the multidisciplinary team alongside the patients during their transplant journeys within our transplant programs in SingHealth. You will also support the Organ Donation Oversight Committee as a transplant advocate and assist in organ donation initiatives to create awareness to internal and external stakeholders.

You will acquire clinical knowledge (medical, surgical, human physiology and organ tissue-cell specific anatomies), be familiar with common ailments and chronic diseases and be well-versed with legislations that permit organ donation. You are required to order and understand basic interpretation of diagnostics and laboratory tests. You will perform on-call duties on a rotational basis to support the organ donation and transplant programmes.

You will also be trained to deliver care to more than one transplant program to support the strategic goals of SingHealth Duke-NUS Transplant Centre (SDTC) and be responsible to provide follow-up, education and care across the continuum from pre-transplant and post- transplant in accordance to established protocols and guidelines. You will also participate in transplant-related projects carried out by SDTC.

Job Requirements

• Degree in Nursing, Psychology or Life/Health Sciences
• Excellent interpersonal skills in dealing with delicate and sensitive situations
• Pleasant disposition and ability to work independently
• Willing to perform on-call duties on a rotational basis and willing to learn
• Able to multi-task and perform time-sensitive work in collaboration with a multidisciplinary team
• Good team player and ability to work effective with multiple stakeholders

JOB DESCRIPTION

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• Resolve issues that occur outside work hours whenever needed.
• Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 1-2 years.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones • Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm
• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.

Khaty Zainal

Registration No. R22111204

Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre (RC) has a competent and passionate workforce to meet the aspirations of our service users. The Lead Manager/Business Partnering will lead a team to provide strategic HR advice on employee matters, analyze metrics to improve work relationships and productivity and ensure compliance with relevant manpower regulations and policies.

Job Description & Requirements

Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre (RC) has a competent and passionate workforce to meet the aspirations of our service users. The Lead Manager/Business Partnering will lead a team to provide strategic HR advice on employee matters, analyze metrics to improve work relationships and productivity and ensure compliance with relevant manpower regulations and policies.

Critical Work Functions

Plan HR and workforce strategy and organisation development

• Align HR strategies and plan to organisation’s current and future business strategies in consultation with business leaders
• Develop a service management framework, incorporating service quality standards, service level agreements, and service excellence metrics
• Advise unit leaders on implications of current and future workforce supply and demand
• Advise business partners on ways to address manpower shortfalls or surpluses

Develop and engage talent

• Collaborate with unit leaders and learning managers to focus on RC’s learning and development strategies and meet organisational requirements
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• Liaise with unit leaders to define key performance indicators (KPIs) for senior roles in line with organisation’s strategies and objectives
• Guide unit leaders to cascade KPIs and performance goals to their employees and communicate performance ratings

Discipline and conduct Exit Management

• Guide unit leaders to comply with legal obligations when dealing with voluntary exits
• Oversee and guide business partners in grievance handling, management of misconduct, involuntary exit decisions and alternatives in compliance with legal obligations

Analytics and insights

• Look across a series of data and anticipate implications on HR practice; Leverage on technology to effectively deliver quality HR services including benefits administration, database maintenance, training administration, reporting and analyses
• Recommend HR policies, practices or strategies that competitively position RC as an employer of choice

Relationships and communication

• Understand organisational and individual challenges, help the senior leaders to define the problem and identify root cause of the people related issues, providing resources to advise senior leaders to determine the appropriate course of action in people related matters
• Establish relationships with senior leaders to build trust and understand their needs

Develop Self and Others & Innovate for Greater Impact

• Provide coaching and guidance to subordinates
• Establish long-term objectives for the HR business partnering function that align with the strategy of the organisation
• Lead team to translate business strategy into annual performance goals and departmental objectives

Job Holder Requirements

• A good tertiary qualification in Human Resource Management or related field
• 10 years of relevant experience, with at least 3 years in a Team Lead role overseeing Business Partnering

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.