Total 65 Senior Executive level Information Technology job vacancies in Bukit Damansara

Responsibilities: 

1. Draft and / or review legal documents / contracts related to the businesses of the Company, including agreements, correspondences and any other documents in relation to conveyancing, litigation, corporate and commercial transactions;
2. Conduct legal research and to keep abreast of new laws and regulations applicable to the Company and its businesses and advise the management on any potential legal issues / risks arising there from;
3. Review, recommend and/or develop policies, procedures or guidelines for the Company and/or its respective business unit s to ensure compliance with the new laws and regulations;
4. Liaise with external legal counsels/ consultants;
5. Act as the custodian of all legal documents and ensure proper filing of these legal documents;
6. Provide prompt updates and reports as may be requested by the HOD / management;
7. Ad-hoc assignments as may be assigned by the HOD/ management.
 

Specific Skills and Attributes:

1. Minimum 3 years of working experience in a legal firm and / or as in-house counsel for the post of assistant manager OR minimum 3 years of working experience for the post of senior executive.
2. Excellent interpersonal, communication and management skills with high level of integrity and confidentiality.
3. Analytical, meticulous and able to meet tight deadlines with a strong sense of responsibility and urgency.
4. Excellent command of verbal and written English and Bahasa Malaysia.
5. Able to work independently and as a team player.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Personal leave

JOB OBJECTIVE
To implement and deliver the creative designs concepts across various mediums (print and digital) and to communicate ideas, messages or information  effectively  that meet the needs and objectives of MTDC promotion and  branding.

JOB  RESPONSIBILITIES 

1.     Participates in the formulation of Budget and Department Plan and plans own monthly and weekly work  schedule.

2.     Establishes personal PRls and ensures their  attainment.

3.     Conceptualisation & Design:

• Develop creative concepts, ideas, graphic & visual designs for marketing collaterals, social media, website based on project requirements, brand guidelines, and target  audience.
• Develop creative concepts and storyboard for video  production.
• Translate conceptual ideas into tangible design solutions across various mediums, including print and digital.

4.     Creative Design:

• Design marketing collateral (brochures, flyers, posters, banners , buntings and other promotional materials) especially for MTDC Brand  Campaign.
• Create visual assets for digital platforms (social media graphics, website banners, email newsletters, and digital advertisements).
• Prepare print-ready artwork files for various printing methods, including  offset printing, digital printing, and large-format  printing.

5.     Multimedia Creation:

• Collaborate with stakeholders to develop creative concepts and storyboard for video production.
• Produce high quality video and content editing by utilising necessary resources to create compelling narratives and promotional  materials.

6.     Website Design and Management:

• Collaborate with developers and product managers to implement designs that balance aesthetics with functionality  and technical feasibility.
• Update the website content and keep updated with design  trends.

7.     Able to manage multiple design projects, prioritizing tasks, meeting deadlines, and ensuring deliverables meet quality  standards.

8.     Support Event Management & Promotion and Stakeholders Relation  Teams

Perks & Benefits

• Employee equity
• Nearby public transport
• Flexible working hours
• Medical insurance
• Personal leave

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

About the Opportunity

This role in our technology squad is embedded in a high caliber, cross functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Senior Software Engineer, you will be working with an agile and innovative team and build on your technical expertise with a myriad of technologies, projects and platforms to deliver our business priorities and conquer technical challenges.

What You'll be Doing

• Support the delivery of projects in all aspects of Software Development Life Cycle including system analysis, design, development, quality assurance, UAT, maintenance and ongoing support.
• Develop pragmatic and fit for purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.
• Assist with ad-hoc duties assigned by Manager.

What We Are Looking for

• Degree in Computer Science/Information Technology or related fields.
• At least 2 years’ experience in full stack PHP development.
• Knowledge of PHP web frameworks, e.g. Lavarel and Codelgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Bilingual in English and Chinese language, as this role will requires to frequently liaise with Taiwan counterparts.
• Proficient with code versioning tools including Git.
• Familiarity with MySQL databases.
• Highly collaborative team player, detail-oriented and passionate with technology.
• Ability to thrive in fast-paced, exciting environment.

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Summary

The Finance, HR, and Office Admin role plays a pivotal role in supporting the smooth functioning of our organization across multiple domains. The successful candidate will handle a range of responsibilities encompassing finance, human resources, office administration, and project support functions.

Principal Duties and Responsibilities

1. Finance Support (60%)

· Maintain accurate records of financial transactions, including invoices, receipts, payments, expenses, and grants-related documents.

· Handle invoicing, receipts, payments, and expenses, ensuring compliance with accounting standards and grant guidelines.

· Assist in updating project Profit and Loss (P&L) statements and preparing monthly financial reports.

· Conduct budget vs. actual analysis, including grants utilization tracking.

· Manage vendor relationships and upload invoices in vendor portals.

· Maintain proper documentation of grant approvals, correspondences, and grants-related invoices/receipts.

· Support auditors during financial year audits, including grants-related audit trails.

· Reconcile Accounts Receivable (AR), Accounts Payable (AP), and bank statements, including grants-related transactions.

· Prepare management accounts and assist in budgeting and financial planning.

· Manage GST registration and compliance for grants-related activities.

· Prepare grant submissions and maintain proper documentation of grant approvals and correspondences.

· File invoices/receipts related to goods and services supported by grants ansubmit claims on government grant portals.

· Ensure compliance with grant guidelines and regulations in all administrative processes.

· Work with accountants to produce quarterly GST Returns, ensuring accuracy and compliance with tax regulations.

· Maintain and manage all necessary insurance policies for the company and ensure timely policy renewals.

2. HR Support (10%)

· Manage employee records, including onboarding, staff documents, and HR policies.

· Assist in recruitment efforts, including coordinating interviews and candidate communications.

· Process payroll, including CPF submissions and IR8A filings, and ensure accuracy in salary payments.

· Process and verify staff expense claims, ensuring compliance with company policies and guidelines.

· Maintain oversight of staff leave and benefits, including annual leave, medical leave, and other entitlements.

· Ensure the company is adequately resourced by deconflicting leave schedules of all staff.

Support HR initiatives and compliance with labour laws and regulations.

3. Office Administration (20%)

· Procure office supplies, equipment, and services, ensuring cost-effectiveness and timely delivery.

· Coordinate travel arrangements for team members, including flight bookings, accommodations, and itinerary planning.

· Provide administrative support to senior management, including calendar management, meeting coordination, and expense claims processing.

· Manage corporate secretariat liaisons and maintain corporate documents and contracts.

· Oversee office cleanliness and maintenance, including coordinating with cleaning services and maintenance vendors.

· Maintain organized filing systems for documents, records, and office correspondence.

Facilitate internal communication channels and coordinate meetings, events, and office logistics.

4. Project Support (10%)

· Manage registration portals and logistics for events, including VIP management.

· Prepare documentation for Government Grant Applications and Claims, and work with Government Agencies and auditors on project-based initiatives.

QUALIFICATIONS AND SKILLS

· Ideal to have 3 - 5 years of relevant experience in finance, HR, and office administration roles.

· Proficiency in Office Tools such as Excel, Word, and PowerPoint is a must.

· Proficiency in other Office Tools, e.g., Access, Project, and others, should be highlighted as it will be advantageous.

· Proficiency in QuickBooks or similar business accounting software should be highlighted as it will be advantageous.

· Strong organizational skills, attention to detail, and ability to multitask effectively.

· Self-motivated, proactive, and able to work independently with minimal supervision.

· Must be at least 18 years old, with no upper age limit.

· Fresh graduates are welcomed to apply.

Job Summary

The Executive/ Senior Executive will be responsible for driving revenue growth through effective sales strategies and collaborating with the marketing team to support sales efforts. They will work closely with the Marketing Department to ensure alignment of marketing initiatives with sales objectives. Additionally, they will be tasked with actively pursuing sponsors, managing the sales process, and closing deals.

Principal Duties and Responsibilities

1. Sales Strategy and Execution (80%)

· Develop and implement sales strategies to achieve revenue targets for SSTL and its programs.

· Identify and cultivate new sales leads and opportunities.

· Build and maintain strong relationships with clients, partners, and stakeholders.

· Monitor sales performance and provide insights to optimize strategies for maximum impact on revenue.

· Proactively identify and pursue potential sponsors for SSTL projects.

· Engage in negotiations with potential sponsors to secure deals.

· Manage the entire sales process from prospecting to deal closure.

Ensure all necessary documentation and contracts are completed accurately and in a timely manner.

2. Collaboration with Marketing Team (10%)

· Collaborate with the marketing team to produce necessary marketing collateral and provide support for client presentations and meetings.

· Provide input and insights to the marketing team to help tailor marketing campaigns for maximum sales impact.

· Assist in managing corporate content on the website and social media platforms to support sales efforts.

Contribute to the development of marketing collateral and content targeted at driving sales.

3. Market Research and Competitor Analysis (10%)

· Monitor customers' and competitors' activities in the market and provide valuable insights to management.

· Stay updated on industry trends and incorporate relevant information into sales strategies

QUALIFICATIONS AND SKILLS

· Minimum Degree / Diploma in any field

· Ideally at least 2 years of experience in sales, with a focus on strategic planning, revenue generation, and deal closure.

· Proven track record of meeting or exceeding sales targets, with strong negotiation skills and the ability to close deals effectively.

· Possess good planning and organizational skills to multi-task and adapt to a fast-paced environment.

· Strong analytical skills and the ability to translate data into actionable insights.

· Excellent communication and interpersonal skills, with a strong client-service orientation.

· Possess a "can do" attitude and a high degree of self-discipline and motivation.

About The Opportunity

This role in our technology squad is embedded in a high-caliber, cross-functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Software Engineer, you will be working with an agile and innovative team, building on your technical expertise with a myriad of technologies, projects, and platforms to deliver our business priorities and conquer technical challenges.

What You'll Be Doing

• Support the delivery of projects in all aspects of the software development life cycle including system analysis, design, development, Quality Assurance, UAT, maintenance, and ongoing support.
• Contribute to Agile software development lifecycle and be familiar with DevOps processes.
• Develop pragmatic and fit-for-purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes, and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.

What We Are Looking for

• Degree in Information Technology/Computer Science or related fields.
• At least 2 years of experience in full-stack software development.
• Good knowledge in .Net Core and Microservice.
• C#, ASP.NET, Angular.
• Knowledge of DevOps, Kubernetes, Docker Container, Cloud Implementation, and Secured Webservice will have an added advantage.
• Highly collaborative team player, detail-oriented, and passionate about technology.
• Ability to thrive in a fast-paced, exciting environment.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Summary:

Successful candidate will carry out service, maintenance works & projects for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems

and CCTV systems.

Key Roles and Responsibilities:

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements:

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possessesits own vehicle

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Perform installation, maintenance, and repair tasks for systems.
• Diagnose technical issues and implement solutions.
• Conduct inspections to ensure equipment functionality.
• Test equipment performance and troubleshoot malfunctions.
• Collaborate with engineers and other team members to resolve complex problems.
• Provide technical support to customers or end-users.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in technical support on-site is preferred.
• Experience with or a keen interest in smart home technology is preferred.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal abilities. Proficiency in Mandarin is advantageous.
• Ability to work effectively in a team-oriented environment.
• Positive attitude and eagerness to learn and adapt.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Flexibility to work during weekends and holidays if required.

Objectives of this role

· Manage both our existing sales pipeline and development of new business opportunities

· Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships

· Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets

· Develop strategies and positions by analysing new-venture integration

· Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals

· Track performance, and report metrics

Responsibilities

· Monitor and evaluate industry trends and customer drivers, and meet regularly with management and stakeholders to discuss strategy

· Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources

· Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics

· Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company

· Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals

· Maintain and share professional knowledge through education, networking, events, and presentations

Required skills and qualifications

· Minimum 3-5 years' experience in Business Development

· Successful track record in B2B sales and negotiation, preferably in the Building Management Systems (BMS)

· Excellent verbal and written communication skills

· Understanding of networking technology, surveillance is an added advantage

· Experience in sales techniques

· Proficiency in data analysis, forecasting, and budgeting

· Proven ability to plan and manage resources

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to hr@xtalents.com.sg

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Title: Senior Software Quality Engineer (1 year contract) (ID1409)
Location: Customer Site
Working Hours: Mon to Fri 9am to 6pm
Salary: $7000 to $8000


Job Description
• Expertise in Test lifecycle including Requirement Analysis, Identifying Test Scope, Designing Test cases, Executing Test cases, and Tracking defects till closure
• Able to define and create test deliverables such as Test Cases and Test Data
• Experience in various test phases such as End to End Functional Testing, Regression Testing, Integration Testing, System Testing
• Have worked in both Waterfall and Agile project models
• Expertise in Defect Management and Tracking
• Plan and manage test environment and data

Requirements:
• Functional tester with minimum of 7-10 years’ experience in financial services domain
• Experience in Equities or Derivatives trading with comprehensive understanding of Futures and Options products
• Knowledge of End-to-End Trade Lifecycle including Order and Trade Management, Risk Management, Post Trade workflows, Margin and Collateral Management, Settlements etc.
• Expertise in usage of test management, system measurements and message latency measurement tools such as ALM, JIRA, qTest
• Working knowledge of proprietary or industry standard tools such as Tosca, Verifix, UFT, Selenium etc.
• Testing experience with Industry standard APIs used in Financial Services domain (e.g. FIX, SWIFT)
• Hands-on test automation experience on any industry standard tool is a plus
• Experience of static and dynamic test data set up for Functional, System, SIT and Regression Testing
• Ability to communicate clearly both in writing and verbally
• Complete Team player with a collaborative mind-set
• Strong analytical skills and proven problem-solving ability