Total 1,062 job vacancies by Software

Responsibilities:

Strategy Development:

• Develop and execute integrated marketing campaigns across multiple channels, including digital, social, and print media.
• Stay up-to-date on industry trends and best practices to ensure our marketing efforts remain cutting-edge.

Market Research:

• Conduct thorough market research to understand customer needs, preferences, and behaviors.
• Use data-driven insights to refine marketing strategies and tactics.

Content Creation and Distribution:

• Collaborate with internal team and external agencies to develop compelling marketing materials.
• Oversee the distribution of content through various channels.

Brand Positioning:

• Work closely with the leadership team to define and enhance our brand positioning.
• Ensure consistent messaging across all marketing touchpoints.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field (Master’s preferred).
• Proven 5+ years of experience in marketing roles.
• Strong analytical skills and the ability to interpret data.
• Excellent communication and leadership abilities.

CyberArk (NASDAQ: CYBR) is the global leader in identity security. Centered on intelligent privilege controls, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud environments and throughout the DevOps lifecycle. The world’s leading organisations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on LinkedIn, Twitter, Facebook or YouTube.

From the growing market in need of protection with proven security solution and internal promotions, we are actively looking for a Enterprise Support intern to support our regional market.This will be a broad role that will involve investigating and resolving technical questions related to CyberArk's Product Suite. You will play a vital role in:

1. Providing our Global Customers the technical support that they require relating to CyberArk's product suite, ensuring that they get the most out of their CyberArk experience
2. Leveraging your empathy and communications skills to address customer issues, prioritizing customer interactions to expedite urgent escalations
3. Collaborating and swarming with your teammates and CyberArk's Engineering teams to resolve customer issues. Analyse ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible resolution within the stipulated service level agreement
4. Cultivating an environment of cooperation and knowledge sharing

JOIN US as this is the opportunity to take the next step in your cybersecurity career where you can

• Grow and develop in a role that has a career path into the privileged access and identity security field
• Make a difference in the fast-paced company
• Become the trusted expert in your field
• Make new friends and mentors who can help you in your career path in the real world.

What you need to stand out

• Able to commit full time from July to December 2024
• Currently pursuing an IT related bachelor's degree
• Graduating end 2024 or early 2025

Responsibilities:

• Understand business and system requirements and develop various test specifications which include functional testing, system integration testing, end-to-end testing, user acceptance testing and regression testing
• Responsible for involving in test planning, test monitoring and control, test analysis, test design, test implementation, test execution, and test completion
• Coordinate and liaise with external interfacing parties to establish successful external interface test deliverables
• Perform all aspects of verification, including functional testing, regression testing, and defect verification and closure
• Track the status of issues/activities to ensure timely follow-up
• Work closely with software development team and fellow testing team members
• Support night and after-office hour testing when required
• Ensure the quality and timeliness in delivery of assigned tasks
• Support UAT activities at on-site when required
• Other testing duties as assigned

Qualifications:

• Degree/Diploma in Computer Science, Software Engineering or equivalent from a recognized university
• Minimum 5 years of hands-on experience in involving software testing life cycle phases for medium to large-scale systems
• Experience in large scale projects testing and commissioning in the transport/traffic management domain (especially enterprise-wide Traffic Management System related) would be advantageous
• Strong in all aspects of system & software application testing in various test levels such as
• Component Testing, Integration Testing, System Testing and Acceptance Testing
• Experience in using JIRA, Xray, Confluence, Postman, Swagger, REST, JSON, and MS Excel
• Collaborate with various teams to facilitate the orderly execution of assigned tasks
• Written and verbal communication skills to successfully share the testing results and make recommendations
• Good communication skills, interpersonal skills, problem solving skills and analytical skills
• Willingness to learn new things with open mindse

Job Objectives

The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone.

Key Responsibilities

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

· Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements

· Prior hand-on production support experience of OPEN Systems/AS4000

· Good support knowledge in either one of the retail or wholesale payment or customer information systems

· Willing to work in onsite shift-support model [24*7]

· Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

· Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.

· Strong written, oral communication skills and able to manage user.

· Ability to easily adopt to any technology / environment.

· 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

· Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Have you imagined pursuing a career in tech sales? Selling may sound intimidating, and you might not have gone thru any learnings in school on the know-hows – here’s your chance to step into an enterprise organization to gain real-world experience to grow your interpersonal and business skills. These skills will provide access to career development opportunities at CyberArk that allow you to be a part of something bigger than just a job.

What you can expect from this program:

Start and End Date: This full-time internship program will commence in July 2024 and end in December 2024.

The goal of this 6 months hands-on sales development internship is to provide you a platform to gain valuable experience in the field of sales development in the growing cybersecurity landscape. We are looking for talented and driven individuals to join our team who are interested in pursuing a career in sales development, account management or channel sales with a passion to establish your footing in the growing technology market. You will be exposed to real business situations with coaching from SDR/SDR Leaders to take through your successes and challenges with a continuous feedback culture to help you take the maximum from this experience.

Apart from topic specific trainings on sales development, you will be engaged in a holistic internship program where you are mentored by SDR and SDR leadership, have exchanges with leaders in the organization and collaborate & lead impactful company-wide CSR activities.

Impact You’ll Own:

As a Sales Development Intern, some specific tasks that you may be involved include:

• Develop and execute strategies to identify and generate target personas of CyberArk products and solutions
• Gets hands-on on how to read a lead, developing talk track and outreach email, and form discovery questions
• Analysis of current outreach tools including ZoomInfo, 6Sense, Outreach and Drift, and develop strategies to help optimize the results from the usage of the tools by the Sales Development team
• In addition to these specific tasks, you may also be involved in attending qualifying conversation, discovery meetings, shadowing experienced SDRs, and participating in training sessions to develop your skills in sales and customer success.

A successful sales development intern will look like:

• A strong communicator who is inquisitive and hungry to learn
• Highly organized, independent operator who work well in a team
• Creative to bring in fresh ideas and not afraid to express your ideas
• Comfortable with technology and be interested in learning about the latest trends in the industry

Requirements:

• Currently pursuing a degree
• Graduating end of 2024
• We do not require specific academic majors or industry experience but if you are pursuing a courses related to business/marketing/technology or have prior sales/tech internship experience you will have an edge over others!

Are you an accounting professional looking for a new role? PaperCut Software is looking for an Assistant Accountant to join our finance team. This role would suit a first mover in to commerce, an accountant looking to return to work in a flexible role, or an accounting graduate with professional work experience.

Reporting to the Finance Manager, this is a full-time hybrid role based in our Camberwell office 2-3 days per week.

Some of the things you'll do

• Manage the Accounts Payable and Collection Receipts including data integrity across the Financial Systems.
• Assist with the end of month accounting, and the annual budgeting and forecasting processes.
• Prepare and collate the monthly reconciliations of allocated balance sheet accounts for review and approval.
• Be the Subject Matter Expert of our new automation platform SutiSoft, overseeing the transactional accounting process.
• Finalise the month end reporting for Accounts Payable and Accounts Receivable.

A little about you

• You have a solid understanding of financial accounting principles.
• You're experienced in all aspects of transactional accounting.
• You have a high level of attention to detail, and can work within a fast paced environment.
• You have experience in preparing month end reporting.
• You can work within a cross functional, global team, and have some flexibility in hours.

Role: PMO

Job Level: 7 or more years of relevant experience (L3/L4)

Job Description

Job Objectives

Project Management Office is responsible for leading teams to deliver quarterly releases that span across multiple business units. The BAU & QR PMO role is required to assist PFS Bank and PFS Cards stream leads with the development and implementation Quarterly Releases (QR), including release plans, policies and solutions and contribute to issue resolution and escalation, research, analysis activities and planning and monitoring activities.

The primary responsibility includes monitoring QR schedule, budget, prepare and publish tracking reports, liaising with key stakeholders across business and technology.

Key Responsibilities

Budget Management:

• Responsible for manage overall QR Budget across different Business Segments
• Communicate Budget timeline to corresponding parties and stakeholders (T&O’s, BCM, Business)
• Receive submission from BCM, update and submit Boat & Annual Spend template to GTO Finance
• Attends budget meetings
• Track each QR ensure within the budget aligning to the capacity in each Tech stream

Process Adherence:

• Demonstrate transparency in the process and pipeline planning of quarterly releases
• Coordinate release activities across cross-functional teams, Business, Business Change Management and Retail operations in successfully driving release strategy and roadmap
• Continuously committed in improving Change Request processes within portfolio

Stakeholder Management:

• Work hand in hand with Business Change Managers to manage Biz stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc.
• Ensure teams work in a collaborative environment

Risk and Issue Management:

• Manage QR risk, work through escalations, governance and related issues.

QR Governance:

• Timely accurate completion of adherence to methodology process and artefacts
• Effectively partnership with Technology and the Business to manage risk and audit
• Ensure alignment between Business and Technology for all CR pipeline by managing both parties
• Timely escalation of arising issues beyond control for early mitigation
• Support functional business analyst to support each Release plan and Change review
• Ensure CR Inventory is up to date (daily basis)

QR Reporting:

· Monitor, track and report on the status of Change Requests deliverables to ensure time, cost and quality metrics are in line with approved plans.

· Report on status and financials throughout the lifecycle to all stakeholders. Update QR decks for RCAB, GRM and PB-T&O

· Manage, monitor and maintain quarterly billing and reporting

· Attend cadence meetings e.g RCAB, pre-GRM to ensure management awareness of current QR status; highlight items that requires management attention

Interns:

• Work with HR to bring in intern via the intake process
• Provide training and guidance to interns during their internship ensure their contribution to QR process
• Regular feedback to intern and school for their coaching and training

Qualifications and Skills Required

· Seven or more years of IT experience, with sensitivity and commitment to business problem solving

· Five or more years of BU or BU-facing experience, managing relationships and building high performing teams

· Demonstrated experience and ability in successfully utilizing "soft skills" or "people skills"

· Business Domain knowledge in Retail Banking consumer products such as

Core Banking, Digital Banking, Deposits, Mortgage, Cards.

· Ability to lead and motivate others; demonstrating empathy and knowledge of personality types and appropriate management techniques

· Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business

· Exceptional verbal and written communication skills; expertise in setting and managing customer expectations

· Distinctive blend of business, IT, financial and communication skills, as this is a highly visible position with substantial impact

· Effective influencing and negotiating skills in an environment where this role may not directly control resources

· Strong knowledge and understanding of business needs, with the ability to establish rapport and maintain a high level of customer trust and confidence.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification

Key Responsibilities

· Overall Project Management:

o Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

o Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

o Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Run the bank: support WAR room, production incident facilitation for regional Channels Internet banking application across various countries. Engage with delivery, hosts team and other partners

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

Key Requirements

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

You will involve delivering, maintaining, supporting, and enhancing both new and existing features within our customer products.

What You'll Do:

• As Full Stack Developer - You have strong coding skills: whatever your language of choice, your projects are beautifully designed and cleanly written.
• As Computer Vision Analyst – An added advantage- Experience in analyzing and interpreting video, image and audio content from various sources, including live streaming video, surveillance footage, and recorded media. Identify patterns, anomalies, and relevant features within multimedia data.
• You are dynamic, curious and eager to learn, always looking to expand your fields of expertise.
• You are proactive and take ownership of your work.
• You often come up with new ideas to solve complex problems and know how to get your teammates behind them.
• You want your work to have an impact: rather than a cog, you see yourself as the engine.
• You are comfortable dealing with the pressure of delivering an excellent service to our customers.

What you'll Need to Succeed:

• A degree in Computer Science from a recognized foreign or local university.
• Self-motivated and able to work well in a fast-paced environment.
• An added advantage - Experience in analyzing multimedia data (videos, images, audio).
• Familiarity with Vector Databases
• Exposure to machine learning models for feature extraction-generation.
• Proven capabilities in designing, developing, maintaining, troubleshooting and refactoring complex systems.
• Passionate about innovating, learning new skills and technology.
• You love new technologies and approaches and want to use the best tools available.
• We want people who can help us continually evolve our stack.
• Great communication and coordination skills
• Excellent analytical thinking and problem-solving skills

Our Main Tools Are

• React.js / Vue js in the Front-end
• Node.js and Python in the back end.
• Elasticsearch, MongoDB and S3 in the data layer
• A continuous delivery pipeline that uses Gitlab

Interested parties, please send your resume with current & expected salary & date available to agnes.ho@s2t.ai.

Job Responsibility

· Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.

· Prioritize defects and plan for production release based on defect criticality or align with the quarterly release

· Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.

· Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.

· Follow up on defect closure and meet defect closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project/development team before enhancement release

· Verify and deploy programs and systems

· Troubleshoot, debug and upgrade existing software

· Recommend and execute improvements

Job Requirements

Technical Skills & Experience

· 4 or more years’ in troubleshooting and fixing issues across different technologies/platform

· Strong troubleshooting and problem-solving skills

· Strong written, oral communication skills and ability to manage user/vendor/customer

· Experience with FIS OPF (Open Payment Framework) product is necessary

· Experience with payment domain and SWIFT message will be a big plus

· Ability to easily adapt to any technology/environment

· Strong working experience with Java, Spring Boot and API (Microservices)

· Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks

· Experience tuning Kafka components for varying traffic and performance requirements

· Ability to learn new languages and technologies

· Excellent communication skills

· Resourcefulness and troubleshooting aptitude

· Attention to detail

· Experience with Incidents & Problem management

Education

· Degree in Computer Science or related discipline

Primary Contacts

· Lead Developer

· Development Team

Job Objectives

· To lead and deliver with consistently good quality Bank’s AML systems enhancements/changes into Production

· To provide reliable and timely Level 3 investigative and fix-it support for all the Bank’s AML systems

· To provide reliable leadership and support during System Integration Testing and UAT phases.

· To manage and resolve Audit and Security findings timely

· To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities

· Perform impact analysis on Project scope and document proposed solution and estimated required effort

· Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

· Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

· Define and ensure traceability from functional specifications to business requirements

· Ownership of the creation of functional design specifications and technical design document

· Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

· Review and contribute to test planning and design for SIT and UAT

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Provide input to impact assessment and estimation for Project Change Request

· Manage and work with vendor and internal Bank’s teams to successfully deliver committed scope for AML systems

· Manage and work with stakeholders during all phases of system changes delivery

· Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

· Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements

· AML system enhancements delivery experience in the banking industry

· Hands on experience in design and configurations/development work for the Netreveal AML application

· Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

· Strong Oracle SQL, PL/SQL and Unix skills

· Good application design operational impact awareness

Reporting to the Head of Sales Operations, the Sales and Marketing Manager is responsible for developing and executing the ELMO Sales Enablement Strategy. The objective of the role is to develop and lead initiatives that have a critical impact on the effectiveness of the sales teams in driving growth and customer satisfaction.

This is a position integral to the Sales & Customer facing teams and its objective is to improve sales teams’ capabilities as well as individual sellers' results by providing integrated content, tools, and training. When done well it will be pivotal for driving modern sales capabilities of the front-line sales and account managers along the entire customer’s buying journey.

The focus of the position is 60% on go-to-market initiatives and enabling sales teams with the right resources, content and tools,, 20% on departmental priorities and alignment, and 20% on tactical gaps which occur from time to time during the period.

Desired Skills and Experience
Bachelor’s degree or higher required. Minor or advanced degree in business preferred
Track record of making an impact and driving sales effectiveness outcomes
Fluency in Sales automation technology required; experience in driving adoption of sales effectiveness tools & platforms preferred
Experience in the design, development and deployment of sales programs required
Past experience selling B2B solutions and/or managing B2B sales required

Who we are:
CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit
https://www.cyberark.com, read the CyberArk blogs or follow us on Twitter via @CyberArk, LinkedIn or Facebook.

What you will do

As the APJ Cloud Security Solution Sales Specialist, you will play a vital role as the pioneer Sales Subject Matter Expert to support the field sales team that are engaged with CyberArk’s Enterprise Customers and Partners by guiding, strategising, sharing of best practices and competing against competition with the ultimate aim of winning deals.

A key function of this role is establishing a highly collaborative working relationship with the sales teams in APJ for pursuing Cloud Security related business opportunities. As the advocate of this solution, you will work closely with the all the functional teams, Product Management team and sales teams to formulate and execute go to market strategy, as well as identify areas of improvement with the aim of increasing CyberArk’s cloud security brand awareness and market share. Therefore, this person must have a good understanding of the current cloud security market landscape across the region, competition and their modus operandi, as well as ability to identify area of focus to drive and achieve maximum returns on investments.

Responsibilities:

• You will establish and maintain customer relationships at the executive, business decision maker level including but not limited to CISO, CIO, and other executives responsible for endpoint security.
• You will develop & present compelling business cases to customers, maintain expert-level knowledge of all elements of the business case, including the drivers of cost, benefits, and risk.
• You will partner closely with Account Managers, Solutions Engineers and Professional Services to align the technology architecture to the customer's desired business outcomes
• Work closely with the Customer Success team to ensure successful product adoption and realization of the full value of Customer’s technology investment.
• Work with Advisory Firms, Channel Partners, Resellers and Systems Integrators to penetrate new accounts and extend reach of CyberArk’s cloud security solution in the assigned geography.
• Be recognized internally as a subject-matter expert on cloud security including how to best position against competitors in our market(s).
• Supporting sales team to identify, scope, negotiate, and close new sales opportunities in order to meet and exceed established sales quota.

What you need to succeed

• 5+ years sales or consultancy experience in the cloud security/DevSecOps market
• Regional selling experience in either of these regions i.e ASEAN, ANZ, North Asia, Japan, India, Korea
• A consistent proven track record as an enterprise software sales / sales specialist meeting or exceeding assigned quota.
• A demonstrated history of successful collaboration as part of a sales/account team in a strategic selling capacity.
• In-depth knowledge on cloud security best practices and technologies employed by large enterprises.
• Good knowledge of cloud security market landscape. Ability to compare and differentiate competitors with CyberArk solutions.
• Interaction with Product Management to articulate custom requirements based upon customer needs.
• Excellent oral and written communications skills and capable of presenting technical concepts and product solutions to audiences ranging from IT staff to business executives.
• Aptitude to understand customer needs, overcome objections, assist in the development of business use cases, and successfully positioning for wins.
• Ability to travel within APJ and other locations when necessary.

Job Description (JD) - Junior Application Consultant

Position: Junior Application Consultant
Experience: 2-5 years

Responsibilities:

1. System Implementation and Integration:Collaborate with clients to understand their business processes and requirements.
   Assist in the implementation and integration of software applications, ensuring seamless adoption.
2. Client Support:Provide frontline support to clients, addressing queries, issues, and enhancement requests promptly.
   Conduct troubleshooting and root cause analysis to resolve application-related problems.
3. Training and Documentation:Conduct training sessions for end-users on application functionalities and best practices.
   Develop and maintain comprehensive documentation for applications, processes, and user guides.
4. Configuration and Customization:Configure and customize applications based on client needs, ensuring optimal system performance.
   Work closely with the development team to implement necessary changes and updates.
5. Quality Assurance:Conduct thorough testing of applications to ensure functionality, usability, and adherence to client requirements.
   Collaborate with the Quality Assurance team to identify and address software defects.
6. Client Relationship Management:Build and maintain strong relationships with clients, understanding their evolving needs.
   Gather client feedback and communicate insights to the development team for continuous improvement.
7. Project Management:Assist in project planning, tracking, and coordination to ensure timely and successful project delivery.
   Collaborate with cross-functional teams to meet project milestones and deadlines.
8. Continuous Learning:Stay updated on industry trends, emerging technologies, and best practices.
   Proactively seek opportunities for professional development and training.

Qualifications:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
2. 2-5 years of experience in application consulting or a similar role.
3. Strong understanding of software development lifecycle and application deployment processes.
4. Proficient in configuring and customizing applications, with a focus on user requirements.
5. Excellent problem-solving skills and the ability to analyze complex technical issues.
6. Effective communication skills with the ability to convey technical concepts to non-technical stakeholders.
7. Experience in client-facing roles and a customer-centric mindset.
8. Knowledge of project management methodologies and tools.
9. Familiarity with relevant technologies and programming languages is a plus.

Key Responsibilities

· Overall accountable and responsible for delivery of testing services across the programme or project/s

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Drive and collaborate with test service providers and relevant Bank’s stakeholders to plan all testing related deliveries for the programme or projects

· Works with the testing service providers and relevant Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business) and testing service providers to ensure testing services meet the banks’ objectives and demand.

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders on testing service providers.

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the programme or project/s

· Participate and contribute in forums, as required, to drive testing transformation and innovation.

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

· To support and advance implementation of the test automation strategy for the respective domain

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.

Key Requirements

· Test management skill

· Hands-on experience and management experience in handling Manual, Automation and Performance testing

· Management skill in handling big team & Stakeholders.