Total 21 Manager level Customer Service job vacancies

Ready to level up from estimating to centre manager? As our new centre manager, you will lead a dedicated team, oversee project execution, and contribute to the success of a well-established, nationwide repair centre. 
If this sounds like something you are interested in, Apply through  SEEK  or send us your cover letter and resume to:   or  .

About the Role: 

Lead and mentor team to ensure safety management, quality compliance and resource efficiency.
Ensure a high level of service to customers, insurance partners and manufacturers.
Planning and managing production schedule.
Delivering on production schedule within expected time frames and to budgeted revenue targets whilst controlling costs.
Ensure quality assurance and best practice repair methodology protocols are strictly adhered to.
Develop and maintain relationships internally with the team and externally of the business to foster growth.
Undertake and submit
... Click here to view more detail / apply for Centre Manager ? Estimator

About the Role

The Deputy Manager will report to the Registered Manager and is responsible for delivering high standards of care in accordance with MMCG policies and procedures and all external regulatory requirements.

This includes the efficient and effective day to day running of the Home, developing exceptional personalised service for every service user and their loved ones, management of all staff and developing positive working relations with external stakeholders. This is a fundamental role within Social Care.

This is the perfect role for a 1st level Registered Nurse holding a valid PIN who is an experienced care team supervisor and is now ready for lead responsibility as part of continuing professional development.

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

All our Management roles come with a competitive salary package plus a bonus based on KPI’s

Working with us will result in some excellent rewards & benefits including –

• Pension Scheme with Nest
• Personal car leases via salary sacrifice**
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Early Pay – Access to earned pay prior to payday
• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Flexible working patterns
• Cycle to work scheme**
• Recommend a friend - up to £750
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About You;

We are looking for a Deputy Manager with the following skills, qualifications and experience:

• A qualified RGN/RMN/RNLD with a valid NMC pin number
• Previous experience working as a deputy manager in a Care Home environment is desirable but not essential.
• A committed and organised approach.
• We require an excellent communicator with experience in leading and motivating staff members.
• A good understanding of Regulatory Compliance and the ability to demonstrate delivery of a quality service

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Buckingham House

Buckingham House is a purpose-built Care Home providing caregiving for nursing, residential and dementia residents by well-trained and well-led carers and nurses. The home facilitates 24-hour personalised care whilst supporting people to have their independence and dignity. The home boasts a number of lounges, two dining area, two cafes, a library and hair dressing salon, as well as beautifully landscaped gardens and patio areas. Each room is en-suite and decorated to a hotel standard, whilst each floor has a modern equipped bathroom facility. The head chef who won MMCG Masterchef of the year, has developed a seasonal menu to suit all palettes, and promote choice. She meets with the people living at the home to hear their requirements and this is reflected in her menu. Looking at ways to engage with the people that live at the home in a meaningful way is important to the activities coordinator. The people living at the home are invited to participate in clubs such as gardening, baking, maintenance facilitated by the staff of the home. She also has engaged with the community having local Zumba, Tai Chi, Music for therapy companies attend the home. Once your loved one is at the home we operate a “home from home” feel allowing you to visit the home at any time and offer the opportunities for you to join in any events or meals. Our care plans are also structured and reviewed regularly using information provided by family, friends and medical professionals to ensure a meaning quality of life.

Proud member of the Disability Confident employer scheme

About the Role

The Home Manager is responsible for the care and commercial management and profitability of the Home in accordance with Maria Mallaband Care Group policies and procedures and all external regulatory requirements.

This includes the efficient and effective day to day running of the Home, developing exceptional personalised service for every service user and their loved ones, management of all staff and developing positive working relations with external stakeholders. This is a fundamental role within Social Care.

All our Management roles come with a competitive salary package plus a bonus based on KPI’s. (This will be discussed in full at interview)

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

For any Home Managers looking to relocate for their next role, we offer a £2000 relocation package. (T&C's Apply)

About You;

We are looking for a Home Manager with the following skills, qualifications and experience:

• A qualified RGN/RMN with a valid NMC pin number
• Previous experience working as a registered home manager in a Care Home environment is desirable but not essential.
• A committed and organised approach.
• We require an excellent communicator with experience in leading and motivating staff members.
• A good understanding of Regulatory Compliance and the ability to demonstrate delivery of a quality service

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Our Benefits;

• Discretionary bonus linked to Care Homes and individual performance
• Private medical cover (Bupa) single cover company funded*
• 4x salary life assurance – company funded after 6 months service
• Pension Scheme with Royal London
• Personal car leases via salary sacrifice**
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Early Pay – Access to earned pay prior to payday
• 25 days holiday plus bank holidays
• Holiday Flex – purchase additional holiday**
• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Flexible working patterns
• Cycle to work scheme**
• Recommend a friend
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Knights Court

Knights Court lies within the London borough of Edgware, providing specialist residential care with additional dementia provision for residents within the home. A home with the latest facilities and amenities, rooms are all ensuite, with bright and modern decor. Residents are encouraged to make their space their own with personal images and possessions. There are several communal areas in the home, each different and created to suit the residents. There is a broad and interesting activity programme, keeping people active whilst they are here. From taking part in exercise sessions to spending time reminiscing or enjoying performances together, there is something for everyone.

Proud member of the Disability Confident employer scheme

Description

Our Service Delivery Managers are responsible for establishing and maintaining business relationships with our customers, business partners and suppliers. These may have multiple products and services and as such will vary in size and in all cases, we expect our SDMs to deliver a high standard of customer service.

The purpose of this role is to establish, maintain and develop a strong working relationship with assigned customers, business partners, suppliers and internal teams. The post-holder will manage and coordinate the delivery and walkthrough of monthly service reports, together with any management of key service in liaison with internal teams.

This is a key role in our drive to improve customer satisfaction and needs strong interpersonal, negotiating and influencing skills. The SDM will also be involved with other areas of the organisation where co-ordination and approvals are required in relation to other aspects of the service.

Duties and Responsibilities

• Develop and manage effective engagement acting as a conduit between the customer, business partner or supplier and the System C Alliance taking on a point of escalation role
• Schedule and lead remote Service Review meetings with the customer, business partner or supplier ensuring that necessary actions are followed up appropriately (face to face if requested by the customer)
• Create, review and distribute monthly service monitoring reports and review service level performance at service review meetings in line with agreed contracted timescales
• Support the Account Manager where necessary and escalate any issues that cannot be resolved which could impact receipt of service payments
• Help drive resolution to customer service issues through effective working arrangements with internal teams acting as the Incident Manager for the customer
• Represent the customer's interests in release planning activities; Work with Release Management to highlight and drive customer change/issue fix into Release process
• Follow the agreed internal escalation process for Hot Fix requests for all products and services
• Initiate and manage the Customer Complaints Procedure if and as required by customer sites
• Ensure internal stakeholders are kept abreast of site health information with the creation of regular, accurate and comprehensive reporting and follow up on actions for improvement or change
• Manage the end-to-end supply chain of the services and products provided
• Out of hours work may be required

Skills and Experience

The post holder must have knowledge / experience of:

• Working with customers, suppliers or business partners and proactively driving actions to improve customer satisfaction
• Healthcare experience with a sound understanding of the business processes
• Proven ability of working under own initiative and driving change
• Demonstrable experience of being able to prioritise and execute tasks
• Working with other teams associated with delivering a service with experience in challenging organisational 'norms' and influencing change
• Communicating at a senior leadership level
• Ability to manage within a high-pressure environment

Mandatory Skills

The post-holder must have the following skills:

• Strong relationship building, influencing and negotiating skills
• Creative problem solving
• Ability to collaborate with staff at all levels and to work either as part of a team or independently as required by the task at hand
• Good documentation skills
• Strong written & verbal communication and interpersonal skills
• Good working knowledge of MS Office applications (i.e. Outlook, Word, Excel, Project and Visio)
• Excellent business relationship skills
• Ability to travel to customer sites or office locations if and when required.

Desirable Skills

It is desirable for the post-holder to have the following skills:

• ITIL Foundation certification or equivalent knowledge
• Continuous improvement understanding
• Conflict management experience
• Matrix management experience

Description

Our Service Delivery Managers are responsible for establishing and maintaining business relationships with our customers, business partners and suppliers. These may have multiple products and services and as such will vary in size and in all cases, we expect our SDMs to deliver a high standard of customer service.

The purpose of this role is to establish, maintain and develop a strong working relationship with assigned customers, business partners, suppliers and internal teams. The post-holder will manage and coordinate the delivery and walkthrough of monthly service reports, together with any management of key service in liaison with internal teams.

This is a key role in our drive to improve customer satisfaction and needs strong interpersonal, negotiating and influencing skills. The SDM will also be involved with other areas of the organisation where co-ordination and approvals are required in relation to other aspects of the service.

Duties and Responsibilities

• Develop and manage effective engagement acting as a conduit between the customer, business partner or supplier and the System C Alliance taking on a point of escalation role
• Schedule and lead remote Service Review meetings with the customer, business partner or supplier ensuring that necessary actions are followed up appropriately (face to face if requested by the customer)
• Create, review and distribute monthly service monitoring reports and review service level performance at service review meetings in line with agreed contracted timescales
• Support the Account Manager where necessary and escalate any issues that cannot be resolved which could impact receipt of service payments
• Help drive resolution to customer service issues through effective working arrangements with internal teams acting as the Incident Manager for the customer
• Represent the customer's interests in release planning activities; Work with Release Management to highlight and drive customer change/issue fix into Release process
• Follow the agreed internal escalation process for Hot Fix requests for all products and services
• Initiate and manage the Customer Complaints Procedure if and as required by customer sites
• Ensure internal stakeholders are kept abreast of site health information with the creation of regular, accurate and comprehensive reporting and follow up on actions for improvement or change
• Manage the end-to-end supply chain of the services and products provided
• Out of hours work may be required

Skills and Experience

The post holder must have knowledge / experience of:

• Working with customers, suppliers or business partners and proactively driving actions to improve customer satisfaction
• Healthcare experience with a sound understanding of the business processes
• Proven ability of working under own initiative and driving change
• Demonstrable experience of being able to prioritise and execute tasks
• Working with other teams associated with delivering a service with experience in challenging organisational 'norms' and influencing change
• Communicating at a senior leadership level
• Ability to manage within a high-pressure environment

Mandatory Skills

The post-holder must have the following skills:

• Strong relationship building, influencing and negotiating skills
• Creative problem solving
• Ability to collaborate with staff at all levels and to work either as part of a team or independently as required by the task at hand
• Good documentation skills
• Strong written & verbal communication and interpersonal skills
• Good working knowledge of MS Office applications (i.e. Outlook, Word, Excel, Project and Visio)
• Excellent business relationship skills
• Ability to travel to customer sites or office locations if and when required.

Desirable Skills

It is desirable for the post-holder to have the following skills:

• ITIL Foundation certification or equivalent knowledge
• Continuous improvement understanding
• Conflict management experience
• Matrix management experience

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Full time

Millers Grange, Witney

Do you have strong leadership skills and experience in developing a service? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking a passionate and energetic Home Manager to join our vibrant and dedicated team at our Millers Grange Care Home in Witney.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: To take responsibility for all aspects of the day to day running of the care home and to achieve an industry leading standard.

Key Responsibilities:


Provide leadership and effective management for all staff employed in the home.
Promote a caring environment that is delivered according to latest guidelines, best practice, legislative and regulatory requirements.
Ensure the effective financial and commercial management of the home in accordance with company policy.
Ensure that a high level of satisfaction with the service is achieved and maintained as well as maintaining excellent relationships with relatives, residents , purchasers and external agencies to build and maintain a positive reputation in the local community.


What We're Looking For:


Relevant management qualification.
Care of older people in a residential setting.
Ability to control and manage a budget and accounts.
Knowledge of the Care Standards Act and Health and Safety Legislation
Ability to raise standards through innovation and new ideas


Why Join Care UK?


Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.


We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

What's involved with this role:

Interim Housing Sustainment & Resettlement Service Manager – Housing

Reference no: E Devon 5248815

Pay rate: Up to £29.21 per hour PAYE depending on experience

Hours per week: 37 Monday – Friday, normal working hours

This opening assignment is for 12 months

City: HONITON, Devon

Enhanced DBS required for this role

The purpose of this role is to take the strategic responsibility for the commercial and operational front-line services that deliver support to some of the most vulnerable residents, ensuring a positive income generating and grant funding approach. To be responsible for the overall management, marketing direction and procurement of future service provision. To deliver and overall management of resettlement schemes in line with UK Government policy and guidance seeking funding and applying for suitable grants to cover the cost of the resettlement service.

Key responsibilities:

Seek and secure innovative solutions to increase the sales and delivery of the Home Safeguard Services.
Keep abreast of national guidance relating to resettlement schemes and be responsible for the authorities grant funded programmes.
Liaise with and lead on creating partnerships with community groups, other voluntary and statutory organisations to help the integration of those who arrive through resettlement schemes settle within the district.
Lead or assist in commissioning research designed to ascertain the need and demand for different types of community alarm, sustainment, and resettlement provision across the district, to enable future proofing of the service.
Lead on the development of policy and strategies designed to ensure that the need and demand for different types of sustainment and resettlement housing in the district is met.
Lead on the application process for future grant funding applications and evidence how activity is achieved through data analysis and monitoring processes.
Ensure excellent customer service is provided to those who are supported by the Home Safeguard and Resettlement teams.
Work in partnership with others to attract investment, identify opportunities and work to ‘enable’ the provision of commercial housing services designed to meet the needs within the district.
Attend and chair relevant meetings on resettlement and the home safeguard service with other council staff and Team Devon as required, this may include other meetings on providing support and help to refugees and asylum seekers or meetings with councillors, MP’s and DLUHC.
Provide effective leadership and strong performance management of the Home Safeguard and Resettlement teams. Manage the financial monitoring and performance of budgets and resources effectively and in accordance with the Council’s Financial Regulations.



NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Qualifications:

Degree (or equivalent) in relevant field.
Relevant professional qualification or membership of a professional body such as the CIH.
A valid driving license and own car.



Experience:

Experience of telecare systems and working environment, broader knowledge of community alarm system and out of hours service.
Experience within a Local Housing Authority, Registered Provider, private sector consultancy, government agency or charitable body in a housing strategy or enabling role.
Experience of working within a commercial or strategic Housing or resettlement setting.
Experience of financial management desirable.
Experience of multiple project management, including the procurement and monitoring and projects whilst meeting deadlines desirable.
Experience on handling disclosure and safeguarding concerns, including policies and procedures for Child and Adult Safeguarding.
Experience of preparation of funding bids and ability to write persuasive bids.



Knowledge:

Knowledge of the aims of resettlement schemes implemented by the Home Office and the issues facing refugees and other new arrivals integrating into a new community.
A current sound knowledge and understanding of the broader community alarms and out of hours services.
Knowledge of the aims of resettlement schemes implemented by the Home Office and the issues facing refugees and other new arrivals integrating into a new community.
Cultural awareness and sensitivity around war torn regions and those who seek asylum in the UK.



Skills & Abilities:

Excellent written skills including producing formal reports and strategic documents.
Excellent relationship management skills: ability to identify key partners and drivers to deliver objectives.
Ability to engage and communicate complex issues to a range of audiences, and a strong negotiator.
Strong problem solving and analytical skills.
Ability to schedule workloads and to work to deadlines, particularly under pressure.
Able to work independently and flexibly as part of a team.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Full Driving licence, access to a vehicle or access to means of mobility support.



SC
1

Job Ref: E Devon 5248815


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Greener Facility Management Ltd, a renowned professional security company, is dedicated to providing safe and secure working environments across diverse sectors. Our commitment to client satisfaction and high-quality services has fueled our growth. As part of our expansion strategy, we are actively seeking a proactive and experienced Customer Service Manager to join our dynamic team.

Main duties include:

• Serve as the main point of contact for clients, ensuring a positive and professional relationship.
• Address client inquiries, concerns, and requests promptly and effectively.
• Lead and inspire a customer service team to deliver exceptional support.
• Gather customer feedback and work collaboratively with internal teams to improve service offerings.
• Oversee the resolution of customer issues, providing timely and effective solutions.
• Analyze data to assess and improve team performance.
• Review and streamline customer service processes for efficiency.

Skills and Education:

• Proven one year of experience as a Customer Service Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving skills and the ability to make decisions under pressure.
• Familiarity with CRM systems and customer service software.

Registered Manager - Alton, £33,949.50pa

Join Voyage Care and Feel Valued, we reward your dedication with:

• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service in Alton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Registered Manager - Alton - £33,949.50pa

Join Voyage Care and Feel Valued, we reward your dedication with:

• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service in Alton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Deputy Service Manager - Ruddington - £13.76 per hour (£25,043 per annum) - 35 hours per week
Join Voyage Care and Feel Valued, we reward your dedication with:
• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards
Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Deputy Service Manager to join us in leading our Woodley House residential service in Ruddington where we provide person-centred support for up to 18 mature adults with autism, learning disabilities, Angelman’s syndrome, Down Syndrome, and mental health problems. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
Our Deputy Service Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Registered Manager in the day-to-day management of our service. You’ll never lose sight of why you choose to do this, as our Deputy Service Managers play a central role in team leadership and have a hands-on approach to care management.
You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).
This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.
We’re interested in our Deputy Service Managers having both the right experience and the right values. This is why at this service our Deputy Service Manager should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals autism, learning disabilities, and mental health problems. A driver with a full UK driving licence is preferred.
Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Registered Manager - Swindon- £36,000 per annum
Join Voyage Care and Feel Valued, we reward your dedication with:
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards
Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service Swindon. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.
You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.
You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).
This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.
We’re interested in our Registered Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care is preferred as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.
Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Home Manager (Fixed Term 12 month Mat Cover) Avonbourne Care Centre, Bourne House, Old Sarum. £55,000 per annum ABOUT THE ROLE Are you a passionate care home manager, motivated and driven to make a difference? Can you combine your exceptional care skills with the commercial acumen needed to manage occupancy levels, finances and other resources to ensure the continued financial viability of the home? As a Home Manager, you’ll be committed to providing the exceptional quality of care that we are renowned for. Motivating and leading your team to deliver the high standards of care our residents deserve, you’ll create a culture where professional and personal development is recognised and rewarded. With full autonomy to manage your resources effectively to ensure the home is financially sustainable, you’ll be able to draw on your strong business and sales background to
drive the home forward, increase occupancy and build lasting relationships with a range of stakeholders. In return we’ll provide opportunities for career development and training to support your personal growth, all delivered in a nurturing, engaging and rewarding environment. Best of all, our homes are fun, and you’ll be working with a dedicated team of highly skilled, like-minded people. Located in the historic Old Sarum, just north of Salisbury, Avon Court and Bourne House make up Avonbourne Care Centre. Each offers an elegant environment with compassionate, individualised care in welcoming, relaxing, and homely households.Bourne House looks after those who need a little extra help to maintain their independence. Bourne House is also where you'll find our nursing household. ABOUT YOU You’ll need to be an experienced care home manager with, or working towards, a Level 5
Diploma in Leadership for Health and Social Care or equivalent and will have relevant business qualifications and/or experience. A supportive and caring leader who empowers their team to always do their best, you’ll also be committed to promoting and developing the highest standards of care. AND IN RETURN…. The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe with PPE and daily testing. Here are some of the other benefits you’ll enjoy as a valued member of our team: * A competitive remuneration
package * 25 days holiday plus bank holidays * Life Assurance * Simply Health Cash Back Plan * Company pension scheme * Company sick pay after qualifying period * Access to our Employee Assistance Programme * Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Home Manager, then you could be the next to join us. So, apply and get your career started with us today.