Total 9,145 Senior Executive level Customer Service job vacancies

Join us as an Executive Decision Support Senior Analyst, Treasury Finance

• If you have experience of finance control and an accountancy qualification, this is a unique opportunity to join our Treasury function
• We’ll look to you to work with offshore teams in delivering daily, weekly and monthly rolling forecasts, flash and analysis for Treasury P&L and Balance Sheet
• You'll gain valuable exposure and hone your financial expertise as you advance your career in this challenging role

What you'll do

In this key role, you’ll be preparing and reviewing monthly, quarterly and yearly rolling forecasts, flash and analysis for Treasury P&L and Balance Sheet. Alongside this, you’ll be working with front office, middle office and other Treasury Finance teams regarding Treasury business activities and the impact on the P&L and Balance Sheet.

Through the course of your work, you’ll be:

• Maintaining an understanding with the Treasury activities in our core legal entities, such as key Treasury transactions like hedging or capital issuances
• Supporting senior management, including providing support with project work, covering control and process enhancement, and efficiency initiatives
• Running analysis, responding to queries and preparing presentations for senior stakeholders
• Undertaking regular Sarbanes Oxley testing and control, as well as external audit requirements

The skills you'll need

You’ll have knowledge of a banking or treasury environment and an accountancy qualification such as an ACCA, ACA or CIMA. We’ll also need you to have a background of working closely with offshore teams and experience of completing statutory disclosures in addition to normal accounting procedures.

In addition, you’ll demonstrate:

• Experience of finance control in a financial services environment
• Knowledge of accounting for term issuance and fixed rate instruments
• A good understanding of cash and derivative products
• Knowledge of IFRS, in particular, IAS
• The ability to manage projects or support ad hoc project work
• Good interpersonal and communications skills, with the ability to work with people across different teams and levels

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

 

Hallmark Care Homes is a family-run provider of care homes across the UK, we understand the importance of nurturing relationships and so all of our care is centred around family values. We have 20 care homes across the country, filled with innovative facilities and supported by a dedicated care team for a comfortable stay alongside the highest quality care available.



The Role:

As a Senior Care Assistant, you will be responsible for leading, managing and supporting a care team to ensure a high quality of care and service is provided to all residents at all times.

You’ll play a key part with care delivery in the home, the Senior Care Assistant will provide and ensure the highest standards of care are achieved in all areas of the home including relationship centered care, clinical care and dementia care.



You will:

Assist the Registered Nurses, Clinical Care Manager and Care Manager with care delivery in the home, to ensure continuous assessment, planning, implementation and evaluation of resident’s care.
Ensure that all supervision, appraisal and performance management of the care team are carried out, supporting them to achieve their potential.
Ensure that each resident receives the meal or diet that he/she has requested and is suitable for his/her needs.
To help with the admission and discharge of residents, including listing of resident’s property/clothing.
Assist with all activities provided within the home to promote relationship centered care.
You will be:

Outstanding. We are rated by residents, relatives and our communities so highly because of our team.
Ethical. We do things the right way, and live by our Charter.
Qualified in a NVQ/QCF Level 3 in Health & Social Care.
Experienced in a care position for a minimum of 2 years.
You can expect:

To work with a company that is values driven and sees people as our greatest asset.
Industry leading training and development coupled with excellent career progression.
Excellent benefits, including pension, life assurance, and optional healthcare as standard.
Use of our rewards and discount scheme – Hallmark Rewards.
Work - Life balance.
To apply for the opportunity, please send your CV to us today.

Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk

Please refer to the attached job description and person specification for full details of responsibilities The Return to Practice Nurse will be undertaking a training programme within Cambridgeshire and Peterborough NHS Foundation Trust and Anglia Ruskin University. A placement within an agreed clinical area will be undertaken as part of the course. A minimum of 150 hours will be spent in clinical practice. The Return to Practice Nurse will assist in the overall implementation and evaluation of care as part of the multi-disciplinary team. The Return to Practice Nurse is expected to plan, implement, deliver, and maintain high standards of care. The Return to Practice Nurse will be skilled in taking appropriate action(s) to achieve the planned outcome. The Return to Practice Nurse is expected to work under supervision across a 24-hour service within an agreed clinical environment. The Return to Practice Nurse will be expected to practice in accordance with Trust policies, guidelines, standards, and statutory requirements and operate within defined competency boundaries. It is required that Return to Practice Nurses will commit to undertake the formal education of the course and successfully complete all components of the training programme within the contract period.

Record patient information and measurements e.g. clinical observations, Body Mass Index (BMI), urinalysis Ensure patients are prepared for theatre and escort them to the Anaesthetic room Sign patients out to theatre after appropriate training Undertake electrocardiograms recordings (ECGs) and take appropriate action as necessary Undertake venepuncture utilising Patient Group Directive as required Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

For full details of the responsibilities and duties of this role please see the attached job description

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Aneurin Bevan University Health Board strives to be a diverse and inclusive workplace where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, those who have a disability or impairment or are from the LGBTQ+ community and those who are underrepresented within the Health Board. ABUHB is well situated to allow easy transport links to the various cities along the M4 corridor, the beautiful surrounding countryside including the Brecon Beacons and the South Wales coastline.

We are looking for a self-motivated, forward-thinking clinician who is a strong team player with the ability to demonstrate leadership qualities and excellent communication skills, to join our critical care physiotherapy team in the Grange University Hospital.

You will need to have completed rotations, or have equivalent experience in, musculoskeletal outpatients, orthopaedic in patients, respiratory, neurology / rehabilitation at band 5 level.

The Physiotherapy service prides itself on providing excellent training opportunities, being committed to following evidence-based practice ensuring we provide a high-quality service to our patents. We encourage staff development through a structured appraisal system, in-service training programmes, and participation in speciality forums, clinical audit, and other development opportunities as they arise. The post is supported by band 7’s and a Clinical Lead in acute cardiorespiratory.

You will be actively involved in the education and mentoring of Band 5 Physiotherapists and physiotherapy students on placement from Cardiff University.

Aneurin Bevan University Health Board (ABUHB) covers a wide geographical area. The post is based on critical care at the Grange University Hospital, with support as required to the respiratory and surgical wards.

The successful applicant will be expected to participate in the respiratory on-call rota.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Aneurin Bevan University Health Board strives to be a diverse and inclusive workplace where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, those who have a disability or impairment or are from the LGBTQ+ community and those who are underrepresented within the Health Board.

ABUHB is well situated to allow easy transport links to the various cities along the M4 corridor, the beautiful surrounding countryside including the Brecon Beacons and the South Wales coastline.


This advert closes on Wednesday 8 May 2024

We have an excellent opportunity to join our team at Avon View as a Senior Care and Community Services Officer.

Avon View residential home offers accommodation to 81 clients, divided into smaller units all with a shared lounge and kitchen, and an en-suite in each room. The home has specialist dementia care and nursing units and is situated near the town centre of Christchurch. We work in a person-centred way providing support for people living with complex care needs.

Key responsibilities will include:

• Ensuring that the needs of clients are assessed and care plans are developed, implemented and monitored.
• Supporting the Manager to oversee the day-to-day running of the service.
• The safe administration and ordering of medication.
• Supervision and management of staff.
• Working to required standards to comply with CQC guidelines.

The successful candidate should have:

• Experience working within a residential service.
• Knowledge of relevant Community Care legislation.
• An understanding of Risk Assessment and Health & Safety.
• Good verbal and written communication skills.
• NVQ Level 3 in Health and Social Care or equivalent.

Proud member of the Disability Confident employer scheme

Senior support worker - £14.22 PH *** £500 WELCOME BONUS - Dudley

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspire's goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

We are looking for a Team Leader to join our 6 bed home in Leek, rated 'Good' with Ofsted. All the Children & Young People we support have a learning disability, Autism, epilepsy or can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

Senior support worker Essential

1-year experience in residential childcare plus Level 3 Children & Young People Award or equivalent
Experience of working within and leading a team
Driver (company provide a car during working hours)
Able to work unsociable hours (evenings, nights and weekends)
Willing and able to be part of Management on call system

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to become stronger and more confident in controlling their lives
Person Centred, allowing our children to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Benefits

Full, or Flexi contracts available
Competitive salary including enhanced qualified rates
4 week paid induction programme
Dedicated learning and development programmes including fully funded Leadership and Management training programme
Face to face therapeutic/specialist training
Access to a wide range of free online courses for all staff on a variety of topic
Free Enhanced DBS check
Free parking

Employee Benefit system

*Refer a friend ‘Scheme’ reward system – earn up to £1000

*WELCOME BONUS £500

*Terms & Conditions apply

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for us to appoint a Senior Advanced Clinical Practitioner based in the Emergency Department at Fairfield Hospital and supporting across Urgent Care

The Emergency Department is part of the Emergency & Urgent Care Directorate and works closely with other departments in the hospital to provide the appropriate level of high quality care for our patients. The Advanced Clinical Practitioner role enables us to provide consistent and advanced clinical services within all areas to help steer patient journeys through the appropriate pathway in a timely fashion to reduce length of stay and improve patient experience.

The Senior Advanced Practitioner will work clinical shifts in the Emergency Dept and will support the Nurse Consultant with the day to day management of the Advanced Clinical Practitioners and support the development of the Advanced Clinical Practitioner service within the dept. This will be in conjunction with the Nurse Consultant and Lead Nurse and represent the ACP workforce and strategy across the Division to the Senior Leaders within the Care Organisation

The successful candidate will Support the Nurse Consultant lead and implement an ACP Faculty, deliver pastoral support and work alongside the ACPs in ED and the UTC to provide educational support and development of ACPs.

The job plan will start as am 60/40 split between clinical & managerial responsibilities.

You will be enthusiastic, motivated and committed to wanting to help drive the strategy of a blended workforce with advanced skills within this challenging but exciting environment.

As a professional with extensive knowledge and RCEM accreditation or working towards RCEM accreditation you will also be expected to support junior colleagues and work as a strong team player to ensure the patient gets the best care possible. It goes without saying that you will be fully dedicated to patient-centred care and you will be willing to work closely with colleagues at all levels to ensure this continues across your department.



The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website:https://careers.northerncarealliance.nhs.uk/working-with-us/our-values/

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

This vacancy is open to those who have a current NMC PIN to practice as an Registered Nurse or Midwife in the UK, or those who are currently enrolled on a course which means they expect to receive their full NMC PIN within the next 3 months. Please note an NMC PRN PIN is not a full NMC PIN and would not fulfil the essential criteria for this role.

The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receive a full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website: https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.

We would welcome the chance to meet with you informally, to introduce you to our fantastic teams and show you around our departments.

Please contact

Kate Dear Nurse Consultant

Kate.dear@nca.nhs.uk


This advert closes on Wednesday 8 May 2024

Proud member of the Disability Confident employer scheme

Senior Nursing Care Assistant (Days & Nights)

£14.67 to £14.73per hour

Ty Coch Nursing Home, Cardiff, CF14 5UW

The opportunity:

Linc Cymru are offering the opportunity to join our team as a Senior Nursing Care Assistant, working within our Nursing Home in Cardiff. You will have the drive, commitment, and compassion to help support our residents to consistently provide a high-quality standard of care. You will work as part of a team to assist in ensuring the efficient running of the home on a day-to-day basis.

What we need from you:

In this role, you will have the chance to use your skills and knowledge to take on more responsibility and develop professionally, with the support from the nursing and managerial team within the home.

Senior Nursing Care Assistant provides an essential role in contributing to the smooth running of our nursing care homes for older people. You should have an NVQ Level 3, overseas PIN, or higher qualification in social care to apply for this role. The role is an enhanced senior care assistant role that will, after being trained and assessed as competent under the guidance of registered nurses, you will undertake clinical tasks which may include medication administration, observations, check blood sugar levels, change simple dressings, liaise with MDT's, administer ear and eye drops, PEG feeding, catheter care and colostomy care.

The Senior Nursing Care Assistant will be tasked to develop, review, and update the resident's individualised care plans to meet their changing physical, social and psychological needs. Senior Nursing Care Assistants will promote high standards of care by ensuring all team members are trained and supervised appropriately and will communicate professionally and warmly with visitors, family members, and other health care professionals.

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Experience in working with Elders - This role is based within a nursing home setting so experience of working with the elders is essential

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Ability to show empathy, understanding and experience in a care setting - You will be expected to work closely with our residents and be able to identify their specific needs

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Well-developed time management skills with the ability to work under pressure - to ensure the smooth running of the home's routine.

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Ability to make balanced, clear, and timely decisions to ensure the best decisions and outcomes are met for our residents, by taking a pro-active approach in consulting and involving others in decision making.

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Takes a pro-active approach to consulting and involving others in decision making process as appropriate.

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Step into Care Assistant role as and when required

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IT skills - Microsoft Office.

Linc Cymru are a sponsorship licence holder. However, we are not currently offering COS.

What we will offer in return:

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Free onsite parking

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Near good transport links

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Free uniform

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Free Enhanced DBS check

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28 days holiday

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Dedicated Learning & Development team to support with any training needs

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Flexible working patterns - excellent work life balance with 2 week rolling rota

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Opportunity for progression

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Perkbox discounts

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Access to Blue Light Card Scheme

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Wellbeing support

What's it like to work at Linc?

Linc are passionate, ambitious, and respectful. We take pride in everything we do; we are creating a happier, healthier Wales.

We are creating an environment for people to flourish; we offer training, support, and career opportunities.

We offer great work life balance, competitive salaries, excellent benefits, wellbeing support and much more!

Our customers are at the heart of everything we do, so in one word - working at Linc is rewarding.

What's next?

Please click apply and complete our short application before the closing date.

The advert will close at 23:45 on sunday 12th May 2024.

We reserve the right to close the advert before this date once we are in receipt of sufficient applications.

A Vacancy at Berkshire Healthcare NHS Foundation Trust.


The integrated care practitioner role is well established within Bracknell. If you are energetic, a team player with a good skillset for autonomous working and decision making; you will be the right person to come and work as part of the Integrated Care Team.

The role is truly situated in between the services to prevent people falling between the gaps; you will be able to guide the person on correct pathway so there are “no wrong doors”. You are working closely with community nursing colleagues as well as local authority colleagues from Bracknell Forest, discussing new referrals and completing home visits.

This is a hybrid role, whilst being able to work from home, you’ll also have opportunity to work at Bracknell CMHT OA, Church Hill House and Bracknell Forest Council, Time Square.

You will be a well-respected member of Bracknell CMHT for Older Adults and the Integrated Care Team, this is a matrix management model - your operational supervision will be provided by the service manager of the Integrated Service, your clinical supervision will be provided from Bracknell CMHTOA.

Your caseload will come from the work you undertake within the Integrated Care Team, you will work closely both Adult Social Care and CMHTOA in Bracknell, you’ll attend referrals meeting to provide steer as part of the integrated work.


• To represent BHFT mental health services at locality LAP/Cluster/Care Home meetings. To screen referrals, identify any further information which needs more exploration to be able to identify a correct pathway.
• To provide clinical leadership, and offer mental health expertise & guidance to professional colleagues and assist in formulation to support integrated decision making and care provision
• To meet the multiple and often complex needs of frail patients with long term conditions who are discussed, through on-going joint assessment of health and wellbeing, including risk assessment, developing, implementing and evaluating intervention plans.
• To support the multidisciplinary team to identify which patients discussed could benefit from mental health intervention.
• To work as an autonomous practitioner, taking responsibility for mental health assessments establishing a formulation and implementing the clinical management required.
• For those patients not requiring secondary mental health input, to support navigation of the health and social care system by recommending the most appropriate level of psychological support from the range of provisions available.
• To hold a small caseload requiring more complex mental health support.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
• Flexible working options to support work-life balance.
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave.
• Free parking across Trust sites

The integrated care extends to working closely with partners, including GP’s and community nursing teams when discussing more complex patients in cluster meetings.

The team has access to local authority training as well as Berkshire Healthcare Foundation Trust training. Both provide good opportunities for external training.

The Integrated Care Team is inclusive, friendly team with different professionals lining together. We look forward welcoming you to our team!



The “must haves” for you to be considered for this role: 
• Degree in Mental Health Nursing or equivalent professional qualification or Dual Qualification eg RGN
• Experience of clinically supervising junior and unqualified staff and mentoring students.
• Experience of working effectively in a multi-disciplinary team and multi-agency environments.
• Exceptional interpersonal, influencing, communication, observation and reporting skills. Ability to engage and communicate with a wide range of professionals, staff and other service stakeholders

If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

We are very happy to discuss the role with you and answer any questions that you may have. Please contact

Mari Longworth, 01189046900, mari.longworth@berkshire.nhs.uk

Amy Gates, 01344 351479,amy.gates@bracknell-forest.gov.uk


This advert closes on Wednesday 8 May 2024

Proud member of the Disability Confident employer scheme