Total 217 customer service manager job vacancies in johor

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements:
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building

Job Descriptions

• Coordinate on sales enquires and product / project development.
• Coordinate on customers’ orders and delivery arrangement.
• Assist on quotation and costing.
• Assist on budget preparation and monthly report.
• Manage sales related documentation.
• Any ad-hoc duties as assigned.

Skill, Knowledge & Personal Attributes

• Analysis, logical thinking & problem solving skill.
• Good interpersonal & communication skill.
• Highly motivated and able to operate independently in a fast-paced work environment.
• Computer literate and proficient in Microsoft and SAP.
• English & Chinese speaking preferred.

Education & Experience

• Must possess at least Bachelor’s Degree in Business studies, Business Management or equivalent in related field.
• At least 2 years of working experiences in related field, preferable in food industry.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements: 
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Location : Johor, Kuala Lumpur and Penang Candidates Wanted 

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to learn.
• Requires relevant semiconductor / mechanical / pcb industry experience
• Required language(s) : Chinese, English, Bahasa Malaysia.
• Preferable Chinese Speaking candidates.
• Fresh graduate are welcome to apply.
• Ambitious, Self-Motivated, Team Work and Independent.
• Coordinate and work with colleagues to meet and achieve target.
• Possess own transport and willing to travel.
• Able to start work immediately.
• Can work with minimum supervision.
• Have knowledge in machinery is an added advantage.
• Position available in Johor, Penang, Kuala Lumpur.
• Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.

Job Responsibility

• Provide on-site technical support to customers in various locations, including Kuala Lumpur, Penang, Singapore, Indonesia, and other assigned areas.
• Conduct technical training for the machines we sell to enhance understanding of product features and performance.
• Respond to service requests promptly, troubleshoot machine issues, and deliver effective solutions.
• Collaborate with the sales team, offering technical support to ensure customer satisfaction with our products.
• Maintain close communication with customers, building positive working relationships to foster customer loyalty.
• Attend to sales enquiry & achieve sales target.
• Gather and record customer feedback, providing product improvement suggestions to the research and development team.
• Participate in the development of maintenance plans to ensure optimal performance of equipment.
• Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
• Complete reports assigned by the headquarters, including but not limited to detailed records on technical support, customer feedback, and sales trends.
• Provide quotations to customers and recommend suitable equipment based on their needs.
• Prepare and deliver technical proposals explaining products & services to customers.
• Purchase of spare parts or equipment.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Company trips
• Work visa sponsorship
• Personal leave

工作介紹

• 協調銷售詢問和產品/項目開發。
• 協調客戶的訂單和交貨安排。
• 協助報價和成本核算。
• 協助預算編制和月度報告。
• 管理銷售相關文件。
• 分配的任何臨時職責。

技能、知識和個人特質

• 分析、邏輯思考和解決問題的能力。
• 良好的人際溝通和溝通能力。
• 積極主動，能夠在快節奏的工作環境中獨立運作。
• 具備電腦知識，精通 Microsoft 和 SAP。
• 會英文和中文者優先。

教育背景和經驗

• 必須至少擁有商業研究、商業管理或相關領域同等學歷的學士學位。
• 至少2年相關領域工作經驗，食品業優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化

地點：柔佛、吉隆坡和檳城誠徵候選人

工作要求

• 候選人必須至少擁有工程（機械）文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 年相關領域的工作經驗。
• 願意學習。
• 需要相關半導體/機械/PCB產業經驗
• 所需語言：中文、英文、馬來語。
• 優先考慮會講中文的候選人。
• 歡迎應屆畢業生申請。
• 雄心勃勃、自我激勵、團隊合作和獨立。
• 與同事協調和合作，以達到並實現目標。
• 擁有自己的交通工具並願意出差。
• 能夠立即開始工作。
• 可以在最少的監督下工作。
• 擁有機械知識是一個額外的優勢。
• 柔佛、檳城、吉隆坡都有職缺。
• 靈活且願意經常前往指定地點，包括吉隆坡、檳城、新加坡和印尼。

工作職責

• 為不同地點的客戶提供現場技術支持，包括吉隆坡、檳城、新加坡、印尼和其他指定區域。
• 對我們銷售的機器進行技術培訓，以加深對產品功能和性能的了解。
• 及時回應服務請求，排除機器問題並提供有效的解決方案。
• 與銷售團隊合作，提供技術支援，以確保客戶對我們的產品滿意。
• 與客戶保持密切溝通，建立積極的工作關係，以培養客戶忠誠度。
• 參與銷售詢價並完成銷售目標。
• 收集並記錄客戶回饋，向研發團隊提供產品改進建議。
• 參與維護計劃的製定，以確保設備的最佳性能。
• 透過積極參與獲取新客戶的努力，為擴大我們的客戶群做出貢獻。
• 完成總部下達的報告，包括但不限於技術支援、客戶回饋、銷售趨勢的詳細記錄。
• 為客戶提供報價，並根據客戶的需求推薦合適的設備。
• 準備並交付技術提案，向客戶解釋產品和服務。
• 購買備件或設備。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 公司旅行
• 工作簽證贊助
• 事假

Job Description :

• Responsible for overall Sales & Marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.
• Develop and implement business development strategies and marketing of the company's environmental products & services to clients.
• Preparation of costing for tender based on current market prices & conditions and help to secure tenders for the company.
• Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 
• Achieve marketing and sales operational objectives and execute monthly business plans. 
• Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying, and capitalizing on market opportunities

Requirements :

• Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent
• Preferably with more than 3 years sales-related work in environmental projects or chemical sales (example waste treatment & waste-water treatment, renewable energy, recycling business and etc.)　
• Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.
• Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.
• Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Job Description :-

• Act as the quality management representative for ISO 9001:2015. EMS 14001
• Monitoring of Company Vehicles : Maintenance, Inspection, permit application, fine/penalty, sales & purchase, renewal of insurance & road tax
• Attending to all matters relating to Government Authority requirement
• Monitoring of Company Insurance : Fire, Burglary, Risk, Group PA & Public Liability
• To handle and coordinate training e.g source training provider , training requisition form, HRDF grant application and prepare payment voucher.
• To ensure all related training documentation (Training brochure , Training registration form, Training Invoice, Payment Receipt, Training Certified, Training Assessment  Form and etc., are filling and keep record.
• To handle grant application and HRDF claim in e-Tris website
• Attending to all matters relating to Government Authority requirement
• To apply cancel or revise Shell Card based on requirement.
• Handle travel arrangements and resolve related issues.
• To book flight ticket and hotel upon request.
• Monitoring of security guards performance
• Maintenance of Administration Office : purchase of equipment, repair & cleanliness
• Report direct to General Manager - and Ad Hoc Job
• Degree in Business  Administration/Management
• At least 5 years of experience 
• Good communication skill.

Perks & Benefits

• Personal leave
• Open culture

Responsibilities:

• Oversee and manage day-to-day operations of the high-rise buildings.
• Coordinate and oversee repair, maintenance, and other operational services.
• Supervise all staff within the building including maintenance, security, janitorial staff, and any contracted workers.
• Liaise with property owners and tenants to handle inquiries, issues, and enforcement of strata by-laws.
• Coordinate with the Strata Management Committee on necessary reports, budgets, expenditures, and capital improvement projects.
• Plan, schedule, and manage routine maintenance activities and special projects.
• Ensure all safety protocols, emergency procedures, and building regulations are adhered to strictly.
• Implement and maintain an efficient system for handling residents' requests and complaints.
• Conduct regular inspections of the property to identify and resolve issues.
• Negotiate contracts with vendors and service providers, ensuring all work is completed to the highest standard.
• Monitor expenditures to ensure operations remain within budget.
• Attend and participate in meetings with the Strata Management Committee and other stakeholders.
• Ensure compliance with all local and national laws relating to property management.
   

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal development opportunities

Job Description :-

• Chart of Accounts.
  ~ Set up the chart of account and structure the necessary reports.
• Fixed Asset.
  ~Ensure the assets capitalization and depreciation method are in line with company policy.
  ~Ensure all the disposals are associated with proper authorization.
  ~Propose to Management to write off spoilt assets.
• Bank Balance.
  ~Verity the monthly Bank Reconciliation to ensure all the receipts and payments are correctly entered.
• Petty Cash / Cash Sales
  ~Ensure all the transaction are authorized.
  ~Sport check on physical cash against ledger balance.
• Journals.
  ~Verify payment voucher (transport/utility bills and JB petty cash claims) against supporting document before submit to General Manager.
• Receipts Voucher.
  ~Ensure all receipts are through cheques, except Cash Sales.
  ~Verify Receipts Voucher against photocopy cheques and bank in-slip.
• Credit Note Requisition Form
  ~Verify the Credit Note Requisition Form
• Supervise Account Staff
  ~Trouble shooting all the accounting problems
  ~Coordinating with accounting software supplier
• Analyses Account Record
  ~Highlight to Management on abnormal transactions / trends
  ~Coordinating with accounting software supplier
• Debtors.
  ~Tighten credit limit, as well as credit terms.
  ~Monitoring Sales Personnel on long overdue accounts.
  ~Issue letters to debtor on long overdue account when necessary.
  ~Lilies with Sales Personnel on debtor accounts and rectify the discrepancy (if any).
  ~Ensure all debtors chopped, signed and return to us our circular confirming that they are aware that we do not.
  ~Recognize physical cash and  third party cheque for payment to the account.
  ~Ensure form our debtor and third party cheques (if unavoidable) are supported by authorization letter from our debtor and third party concerned which must be in their letter head ( for limited liability companies), endorsed and signed by authorized personal.
  ~Ensure limit granted more than RM 20,000
• Creditors.
  ~Assist Purchaser to negotiate our credit limit when necessary.
• To assist the Executive Director, General Manager and check the debtor accounts together in the Sales  & Marketing Department. To take full responsibility on the debtor aging control over Sales and Marketing Dept.  
• Budgetary Control. 
  ~Monitoring the Variance Report.
  ~Highlight the current position against reality of budget.
  
• Verify monthly payroll entries. 
• Assist General Manager on legal matter.
• Liaise with External Auditor on accounting policies, annual audit, stock take , etc. 
•  Liaise with Tax Agent on tax saving, tax planning, etc
•  Degree or Professional accounting on qualification
• Minimum 3 years of working knowledge and experience in the Manufacturing Industry
• Good  interpersonal and communication skills.

Perks & Benefits

• Personal leave
• Open culture

Job Description :-

• Plan and propose any new development and cost down activities 
• Responsible and follow tightly with subordinate activities
• To provide any support for sales team
• Hands on of R&D activities, prepare lab test report till pilot run
• Value added/improve the quality of existing product
• Develop & research new products to meet market trend and demands
• Cost down on existing products by maintaining the product quality
• Evaluation of raw materials (for replacement, cost down or alternate source with lab test report)
• Liaise with purchasing and suppliers for the materials related issue and sourcing new materials for the new product development
• Investigate and study customer complaint. Initiate corrective action on the genuine customer complaint (which related to the formulations, specification and testing & provide report and counter measures)
• Modify the existing products to meet specific customer requirement, for instance colour, finishing/appearance, costing etc based on project basis
• To carry out testing of competitor’s products against our similar range of products and prepare report based on the finding
• To ensure all the lab equipment’s are well maintained and control.
• To carry out testing for rework old stock or problematic finished goods
• To liaise or propose any extra value-added testing or certificate for products
• To ensure all technical documentations are well maintaining for audit.
• Managed a team of chemists to meet technical KPI.
• Regional support to enhance formulation synergism.
• EHS compliance to technical and QC labs respectively.
• Bachelor Degree in Chemistry or equivalent
• Min 10 years working experience in paint/similar industries
• Good interpersonal and communication skills

Perks & Benefits

• Personal leave
• Open culture

Job scope
- Manage strategic and financial planning activities of the company including Cashflow Forecasting and Projections, Treasury management
- Involved in Annual Budgeting
- potential to manage all of the BURSA MALAYSIA announcement and dealing with compliance and answer to MSHWG and prepare Investor Pack
- Preparation of Statutory Reporting and Governance - including financial statements, Year-end Audit
- Preparation of Audit and presentation to the board of directors
- Ensure compliance with statutory requirement including audit, tax matters, and any other corporate governance (transfer pricing/ tax on employee shares scheme)
- Provide an overview of M&A activities.
- Responsible for management of all aspects of corporate/ financial/ accounting functions inclusive of financial planning, budgetary controls, treasury management, tax planning, forecasting & etc.
- Liaise with external auditors to ensure timely completion of annual audit of the Group with full compliance of new MFRS and corporate governance guidelines on Public Listed Companies.
- Any other duties as and when assigned from time to time.

Requirement:
- Possess at least a Bachelor Degree in Accounting / Finance or equivalent.
- Professional qualification such as ACCA, CIMA, MACPA, MIA, CPA.
- Minimum 10 years' working experience in manufacturing fields.
- Able to work independently and lead a Finance team.
- Excellent communication and interpersonal skills.
- Applicants should be Malaysian citizen or hold relevant residence status.
- Consolidation knowledge and experience are required
- Proficiency in both verbal and written mandarin. Bilingual or tri-lingual is a plus.
- audit and commercial experience
- Experience in PLC is preferred

Perks and benefits

• Open culture
• Personal development opportunities
• Medical and Outpatient Benefits
• Medical insurance and personal care
• Public holidays and annual leave
• Contributions from EPF, SOCSO and EIS
• Corporate travel

Job Description:

• Responsible for overall project management including planning, coordination, implementation, execution and successful completion of project.
• Lead site engineers in planning, scheduling, construction oversight and coordinating the civil and structural works.
• Ensures all construction works are caarried out in right seequence and well- coordinated.
• Provide guidance and direction to constrcution workers, subcontractors and other team members.
• Ensure compliance with safety regulation and policies.
• Inspect construction sites regularly to ensure that work is being carried out in accordance with plans and specifications.
• Prepare site daily report and monthly progress report.
• Any other duties assigned by the management.

Job Requirements:

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, and Bachelor’s Degree, Post Graduate Diploma, in Construction, Engineering or equivalent.
• At least 5 year(s) of working experience in related field
• Required language(s): Bahasa Malaysia, English. Proficient in mandarin will be an additional advantage.
• Proficient in Microsoft Office in Excel & Words
• Possess good analytical skills, meticulous, highly organized, proactive, committed and strong negotiation skills.
• Able to work under pressure and meet deadline.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Oversee and manage day-to-day operations of the high-rise buildings.
• Coordinate and oversee repair, maintenance, and other operational services.
• Supervise all staff within the building including maintenance, security, janitorial staff, and any contracted workers.
• Liaise with property owners and tenants to handle inquiries, issues, and enforcement of strata by-laws.
• Coordinate with the Strata Management Committee on necessary reports, budgets, expenditures, and capital improvement projects.
• Plan, schedule, and manage routine maintenance activities and special projects.
• Ensure all safety protocols, emergency procedures, and building regulations are adhered to strictly.
• Implement and maintain an efficient system for handling residents' requests and complaints.
• Conduct regular inspections of the property to identify and resolve issues.
• Negotiate contracts with vendors and service providers, ensuring all work is completed to the highest standard.
• Monitor expenditures to ensure operations remain within budget.
• Attend and participate in meetings with the Strata Management Committee and other stakeholders.
• Ensure compliance with all local and national laws relating to property management.
   

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal development opportunities