Customer Service Consultant job vacancy, jawatan kosong in Johor Bahru at ELITE ADVANCE SERVICE SDN BHD - 20 April 2024 | Jobstore.com

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Johor Bahru   »   Customer Service jobs   »   Customer Service Consultant
Banner for Customer Service Consultant job by ELITE ADVANCE SERVICE SDN BHD

Customer Service Consultant

Johor Bahru, Johor, MY
Apply To This Position

Requirements

-With 1+ years of hands-on experience in the fintech or blockchain industry.
-Familiar with professional English email writing.
-Ability to articulate issues or problems to internal departments.
-Knowledge of blockchain would be an advantage.
-The ability to communicate in Mandarin would be an advantage.
-Good and positive attitude with a keen interest in learning.
 

Responsibility

-Deliver fair outcome to our customers and ensure the quality of service in place.
-Actively share customer feedback with internal departments to improve the customer experience.
-Actively respond to the feedback received from social media.
-Work with internal teams to ensure the pre & post service for all products are in place.
 

Benefits

-Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
-Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
-Employee engagement, recognition, and appreciation programmes
-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
-Comprehensive insurance coverage
-Festival gifts, Wedding gifts, birthday vouchers, etc.
-Team Building

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Central location
  • Casual dress code
  • Regular team activities
  • Medical insurance

Job Location
Suite 11-01, Level 11, Menara JLand
Click to view the location on Google maps

Company Overview

Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC  Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.

Company Summary
ELITE ADVANCE SERVICE SDN BHD company logo
ELITE ADVANCE SERVICE SDN BHD
icon for ELITE ADVANCE SERVICE SDN BHD company size
51-100 employees
icon for ELITE ADVANCE SERVICE SDN BHD industry of business
Call Center
icon for ELITE ADVANCE SERVICE SDN BHD LinkedIn page
Follow ELITE ADVANCE SERVICE SDN BHD
Similar Jobs
Trainee Loss Adjusters
Kuala Lumpur
LEASING & MARKETING EXECUTIVE
Klang
TRAINEE PROFESSIONAL ADJUSTERS
Kuala Lumpur
HR Assistant
Puchong
Senior Executive (F&B)
Lumut
Costing Analyst
Lumut
Software Engineer
Seremban
Account Executive / Senior Account Executive
Perak
Sales Specialist
Kuantan
Executive (Room Division)
Lumut

Sharing is Caring

Know others who would be interested in this job?

X