Total 115 customer service job vacancies in selangor

The Waiter serves to assist with the daily food service operations within the senior living community, ensuring a high standard of service, resident well-being, and compliance with safety and dietary requirements. The Waiter’s responsibilities include, but shall not be limited to: 

• Greet customers and present menus. 
• Make menu recommendations and answer questions regarding food and beverages. 
• Take customer orders accurately and efficiently. 
• Deliver orders to the kitchen and ensure accuracy and timeliness of delivery. 
• Serve food and beverages to customers in a timely with great hospitality. 
• Check customers’ satisfaction and attend to requests for additional services, such as ordering dessert or taking extra orders. 
• Process payments and handle cash and credit card transactions. 
• Ensure cleanliness of tables and dining areas. 
• Assist in maintaining an inventory of supplies and equipment. 
• Follow safety and sanitation policies and procedures. 
• Carry out other tasks as instructed by the F&B Team Leader. 

Perks & Benefits

• Employee equity
• Flexible working hours
• Medical insurance

Responsibilities:

• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth.
• Establish policies that promote company culture and vision.
• Oversee daily operations of the company and the work of executives ( Admin, Marketing, Sales, Finance, Engineering, Technical etc.).
• Lead employees to encourage maximum performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Write and submit reports to the CEO in all matters of importance.
• Manage relationships with partners/vendors.

Requirements:

• Proven experience as Operational/Service Manager in HVAC industry or relevant role.
• Understanding of business functions such as HR, Finance, marketing etc.
• Display competency in strategic planning and business development.
• Good knowledge of data analysis and performance/operation metrics.
• Excellent organizational and leadership abilities.
• Outstanding interpersonal and public speaking skills.
• Skilled in decision-making and problem-solving.
• Possess at least a Diploma / Bachelor's Degree in Business Administration or relevant field
• Able to command and lead
• Hold meetings daily with all employees on daily task, safety, sop, company policy and objectives

Perks & Benefits

• Bonus
• Central location
• Free snacks / Happy hours
• Medical insurance
• EPF, Socso

Company Overview: -

Dover Elevators (M) Sdn Bhd is a well established company located at Jalan 13/6A, Petaling Jaya Selangor. With extensive years of experience in the state-of-the-art technology and skills development in the elevator industry, we provide products and services that focus on customer satisfaction. We offer 5-day work week, observe full public holidays, confirmed staff enjoys term life insurance and hospitalization benefits.

Job Responsibilities: -

1.      To call customers and follow up on the contract renewal and outstanding

         payments

2.      To update customers’ information and details in the system

3.      To ensure monthly collection have been paid to meet the target

4.      To issue reminders, statement of account and invoices to client

5.      To prepare reports on collection activities

6.      Perform other related duties as and when is required

Job Requirements: -

1.      Candidate must pass at least SPM / Diploma / Degree or equivalent level

2.      Fresh graduate is encouraged to apply

3.      Able to communicate effectively with various types of customers

4.      Able to perform good collection result

5.      Positive attitude, self-motivated, ability to work as part of a team and

         independently

6.      Good analytical, problem-solving and communication skills

Perks & Benefits

• Casual dress code
• Medical insurance

Job Responsiblilities

•  You are important for troubleshooting, installation, maintenance and service repair needs on designated equipment.
• You are important for conducting preventative maintenance service as per given schedule
• You are needed to keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• You are needed to participate in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
• You are needed to train clinical staff for designated equipment.

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Bioengineering/Biomedical), Engineering (Electrical/Electronic) or equivalent.
• Required language(s): English (must be able to converse fluently) and Bahasa Malaysia
• Must be willing to work in PUCHONG
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Non invasive cardiology equipments, patient monitoring, fetal monitors, AED, Defibrillators, Good verbal and oral communications, Good customer service
• Experienced in diagnosing and repairing Medical Equipments, electromechanical, and/or electronic equipment.
• Preferably Junior Executive specialized in Engineering - Electronics/Communication or equivalent.
• Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback.
• Must be willing to travel.
• Full-Time position(s) available.
• Fresh graduate may also apply

Perks & Benefits

• Commission and bonus
• Fixed Allowance
• Meal Allowance
• Car Allowance
• Medical Benefit
• Dental Benefit
• Paid training and development
• Compassionate leave

Responsibilities:

• Perform highly diversified duties to install and maintain production machines.
• Provide emergency/unscheduled repairs of production equipment during production.
• Translate and interpret equipment manuals and work orders to perform required maintenance and service.
• Diagnose problems, replace or repair parts, test and make adjustments.
• Perform regular preventive maintenance on machines, equipment and plant facilities.
• Utilise a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Identify faulty operations, defective material and report those and any unusual situations to proper supervision.
• Adhere to safety regulations and maintain clean and orderly work areas.

Requirements:

• Proven experience as maintenance technician.
• Basic understanding of electrical, hydraulic and other systems.
• Familiarity of general maintenance processes and methods.
• Working knowledge of tools, common appliances and devices.
• Manual dexterity and problem-solving skills.
• Solid physical condition and strength with a willingness to work overtime.
• Minimum SPM, building maintenance technology or relevant field will be a plus.

Perks & Benefits

• Medical leave
• Medical fee claim

Full Job Description :

• Support day-to-day sales operation.
• Co-ordinate on customer enquiry and sales team requirement.
• Provide administrative support to the sales team on sales order, pricing & approvals.
• Responsible for the filing of various departmental documents in an orderly & efficient manner.
• Generate sales orders, delivery orders and sales invoices. Acquiring new customers.

Job Qualifications :

• Diploma / Advanced Diploma (Preferred)
• 1 year working experience
• Knowledge on E-Perolehan system will be an added advantage
• Computer Literacy - words, excel, powerpoint, SQL system.

Perks & Benefits

1. Training Provided
2. EPF, Socso, Allowance
3. Insurance coverage

Vitally is a leading manufacturer and supplier of Aluminium Home Products, artistic Eco Art Panel, and Aluminium Composite Panel in Malaysia and is headquartered in Muar, Johor. As a result of our commitment to the business over the years, we have successfully established ourselves as a trusted partner with property developers, interior designers and key players in the industry. As part of our commitment for continuous improvement and our business expansion plan, we are currently seeking energetic and dynamic candidates to join our team.

Responsibilities:

• Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
• Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
• Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
• Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
• Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions.
• Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
• Performs any other tasks and responsibilities within the Branch Operations as and when required.
   

Job Requirements:

• Candidate must possess at least a SPM/ STPM/ Diploma/ Bachelor's Degree in any field.
• At least 2 years' working experience in customer communication and sales coordination.
• Applicants must be willing to work for 5.5 days.
• Conversant in both spoken and written of Bahasa Malaysia and English.
• Proficient in Microsoft Office applications (especially Microsoft Excel).
• Details oriented with good interpersonal and communication skills.
   

Perks & Benefits:

• Attractive salary package with yearly salary increment and performance bonus
• Working with stable and well-established company
• Rewards and recognition such as long service award
• Provide on the job training
• Medical benefits
• Staff purchase discounts

Job description

Service Customer:

· Interact with customers in a professional and courteous manner to understand their requirements.

· Address customer inquiries and concerns promptly and effectively.

· Ensure customer satisfaction by providing high-quality service and support.

Analyze Customer Profile:

· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.

· Utilize various tools and methodologies to gather relevant data and insights.

· Identify key areas for improvement or opportunities for optimization.

Provide Solutions and Advice:

· Develop customized solutions and recommendations based on the analysis of customer profiles.

· Communicate findings and proposed strategies clearly and persuasively to customers.

· Collaborate with internal teams to implement solutions and support customers throughout the process.

Maintain Documentation:

· Document all interactions, analysis, and recommendations accurately and comprehensively.

· Keep records of customer profiles, preferences, and historical data for future reference.

· Ensure confidentiality and security of customer information at all times.

Perks & Benefits

• Health insurance
• Opportunities for promotion
• Professional development
• Work from home

Supplemental pay types:

• Commission pay
• Performance bonus
• Retention bonus
• Signing bonus

工作目標/目的

我們是領先的批發商、進口商、供應商和零售商，產品範圍廣泛，從服裝到時尚配件、IT 小工具到消費電子產品、家居用品到廚房用具、辦公用品到紀念品、化妝品到保健品以及各種食品到非食品快速消費品。隨著線上和線下業務的建立，我們正在執行一項令人興奮的成長計劃。作為零售營運和客戶服務助理經理，他/她將在推動持續改進並確保我們繼續滿足客戶的期望方面發揮重要作用。

作為零售營運和客戶服務部門的助理經理，他/她將是確保營運部門的一致性並支持推動營運部門向前發展的關鍵。團隊發展將是這一角色的重要組成部分，確保現有員工（無論是內部員工、外包員工還是被許可人的員工）能夠在我們繼續投資新地點時增加數量並引入新的技能（線上和線下）和產品。他/她將透過賦予持續改進的心態並利用變革管理來提高效率和品質來創造一種文化。

主要活動/責任

• 管理、審查和進一步製定營運標準操作程序。與跨部門、跨公司團隊密切合作，確保營運流程有效率。確定並領導站點持續改進計劃。實施和維持營運最佳實踐，同時牢記品質。
• 制定並嵌入商店 KPI，使其與業務成長目標一致。發展站點所有權，旨在提高站點利用率和效能。確保了解責任範圍內的日常服務水平，並制定在商定的時間範圍內達到所需服務水平的計劃。
• 利用各個站點的員工並分配正確的技能來支援優先計劃。確保站點資源的高效運作和控制，並充分利用技能與優先事項。
• 透過有效利用他/她可支配的資源來節省成本。  了解營運風險並確保採取正確的控制措施。

客戶服務管理

• 傳達公司政策和程序的變更。
• 了解我們的產品並向我們的客戶提供有關其功能和定價的準確資訊。
• 讓客戶了解最新的折扣和特別優惠。盡可能頻繁地交叉銷售產品。
• 確保貨架上持續備貨。監控消費模式、最大限度地減少退貨並管理浪費。
• 收集客戶的回饋並分析品質改進。
• 關注客戶的詢問和投訴，快速、外交地處理和解決它們

商品管理

• 根據預算和品質目標支持持續的資本支出投資。
• 監督訂單管理，確保無縫的端到端供應流程。
• 管理和控製商品性能，認真審查和跟踪，以確保最佳的商品組合，從而實現銷售和最佳回報。
• 透過監控訂單以確定每個請求根據其消費模式是否合理，減少整個網站的浪費。

總經理可能不時分配的任何其他工作或職能。

優先資格、經驗和技能

• 學位/文憑持有者。最好從事零售管理、營運或行銷工作。
• 至少四 (4) 年零售或銷售營運管理經驗，在快速消費品或零售業擁有良好的業績記錄。理想情況下，他/她應該有銷售和客戶服務的經驗，並且有能力建立能夠真正實現雙贏的關係。
• 對零售銷售流程有深入的了解  擅長數字  了解庫存庫存程序  擅長計算機，特別是 MS Office（Word、Excel、PowerPoint、Outlook）
• 能夠清晰、一致地與各種資歷和職能部門並肩工作，以交付複雜的計劃，並按時、按預算、超額完成目標
• 能夠在戰略和戰術層面上運作
• 善於分析、具創業精神、注重結果
• 能夠快速調整並對即時情況做出有效反應
• 管理客戶關係的能力
• 要求熟練英語口語和書面能力
• 精通中文口語（國語、粵語等）、馬來語口語及書寫能力者優先

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化
• 個人發展機會

職位描述

服務客戶：

· 以專業和禮貌的方式與客戶互動，並了解他們的需求。

· 及時有效解決客戶的詢問和疑慮。

· 透過提供高品質的服務和支援來確保客戶滿意度。

分析客戶檔案：

· 對客戶概況進行徹底分析，包括他們的需求、目標和挑戰。

· 利用各種工具和方法來收集相關數據和見解。

· 確定需要改進的關鍵領域或最佳化的機會。

提供解決方案和建議：

· 根據客戶資料分析制定客製化解決方案和建議。

· 向客戶清晰且有說服力地傳達調查結果和提議的策略。

· 與內部團隊合作實施解決方案並在整個過程中為客戶提供支援。

維護文件：

· 準確、全面地記錄所有互動、分析和建議。

· 保留客戶資料、偏好和歷史資料的記錄以供日後參考。

· 始終確保客戶資訊的機密性和安全性。

津貼和福利

• 健康保險
• 晉升機會
• 專業發展
• 在家工作

補充工資類型：

• 佣金支付
• 績效獎金
• 保留獎金
• 簽約獎金

Vitally 是馬來西亞鋁製家居產品、藝術生態藝術板和鋁複合板的領先製造商和供應商，總部位於柔佛州麻坡。由於我們多年來對業務的承諾，我們已成功成為房地產開發商、室內設計師和行業主要參與者值得信賴的合作夥伴。作為我們持續改進和業務擴展計劃承諾的一部分，我們目前正在尋找充滿活力和活力的候選人加入我們的團隊。

職責：

• 規劃和監控日常產品測量和安裝進度，確保按照客戶要求和公司標準及時交付。
• 與分包商和業主聯絡，安排產品測量和安裝服務，並不時更新相應的狀態。
• 準備與產品測量和安裝服務請求有關的所有相關文件，並及時將所有此類資訊更新到系統中。
• 確保客戶的請求、詢問、回饋和投訴得到記錄並及時解決。
• 確保從總部收到的所有貨物均符合客戶的訂單且狀況良好。
• 協調接收客戶退貨以及將過期材料/貨物處理回總部。
• 根據需要執行分支機構運作中的任何其他任務和職責。
  

工作要求：

• 候選人必須至少擁有任何領域的 SPM/ STPM/文憑/學士學位。
• 至少2年客戶溝通與銷售協調工作經驗。
• 申請人必須願意工作5.5天。
• 精通馬來語和英語的口語和書面語。
• 精通 Microsoft Office 應用程式（尤其是 Microsoft Excel）。
• 注重細節，具備良好的人際溝通與溝通能力。
  

津貼和福利：

• 具吸引力的薪資待遇，每年加薪和績效獎金
• 與穩定且信譽良好的公司合作
• 獎勵和認可，例如長期服務獎
• 提供在職訓練
• 醫療福利
• 員工購買折扣

職責：

• 履行高度多樣化的職責來安裝和維護生產機器。
• 在生產過程中提供生產設備的緊急/非計劃性維修。
• 翻譯和解釋設備手冊和工作訂單以執行所需的維護和服務。
• 診斷問題、更換或修理零件、測試並進行調整。
• 對機器、設備和工廠設施進行定期預防性維護。
• 在履行職責時使用各種手動和電動工具、電錶和物料搬運設備。
• 識別錯誤的操作、有缺陷的材料，並將這些情況和任何異常情況報告給適當的監督。
• 遵守安全規定並保持工作區域清潔有序。

要求：

• 擁有豐富作為維護技術人員的經驗。
• 對電氣、液壓和其他系統有基本了解。
• 熟悉一般維護流程和方法。
• 工具、常用器具和設備的工作知識。
• 動手能力和解決問題的能力。
• 身體素質好，體力充沛，願意加班。
• 最低 SPM、建築維護技術或相關領域將優先。

津貼和福利

• 病假
• 醫療費索賠

工作職能

協調客戶與內部部門之間的關係；處理訂單、準備信件並滿足客戶需求，以確保客戶滿意。

工作職責

• 透過電話和電子郵件提供卓越的客戶服務並管理客戶的需求。
• 與內部部門協調，確保順利安排送貨至客戶上門。
• 向客戶服務 HOS 和（或）銷售經理報告。
• 在主管要求時履行辦公室行政職務。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、定價/發票查詢等。
• 透過澄清客戶的投訴來解決產品或服務問題；確定問題的原因；選擇並解釋解決問題的最佳方案；加快修正或調整；跟進以確保解決。
• 根據指定參加 NMM 公司活動（5s、安全、環境與能源、預算計劃、ISO 文件等）。

工作要求

• 擁有文憑或學位資格或同等學歷。
• 有2至3年製造業相關工作經驗者佳。

能力要求

• 客戶服務技能：專注、同理心、耐心和一致性、說服力、專業的電話禮儀和溝通技巧、商務寫作技巧。
• Microsoft Office 軟體的基本知識。
  SAP（附加優勢）。
• 態度良好、熱情、負責、值得信賴、有道德、注重目標。

只有入圍者才會被通知

薪資與福利

• 5個工作天/週
• 彈性的工作時間
• 週五在家辦公
• 門診醫療、眼科和牙科保險（包括家庭成員）
• 醫療住院保險
• 交通費補助
• 免費停車場
• 伙食補貼
• 汽車/車輛利息補貼
• 房屋/物業利息補貼
• 講日語的津貼
• 初婚獎勵
• 新生兒津貼
• 公休日（全部以馬來西亞日曆為準）
• 高 EPF 雇主繳款高達 15%
• 每年加薪
• 根據績效 KPI 每年 2 倍獎金
• 組織良好的職涯發展計劃

崗位職責

• 您對於指定設備的故障排除、安裝、維護和服務維修需求非常重要。
• 您對於按照給定的時間表進行預防性維護服務非常重要
• 您需要隨時了解最新的管理職責，例如及時維護客戶服務日誌和內部服務記錄。
• 您需要參與合約續約等銷售機會，並協助推廣和實施收入計劃。
• 您需要對臨床人員進行指定設備的訓練。

工作要求

• 候選人必須至少擁有工程（生物工程/生物醫學）、工程（電氣/電子）或同等學歷的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 所需語言：英語（必須能夠流利交談）和馬來語
• 必須願意在PUCHONG工作
• 該職位需要至少 2 年相關領域的工作經驗。
• 所需技能：非侵入性心臟病設備、病患監視器、胎兒監視器、AED、除顫器、良好的口頭和口頭溝通、良好的客戶服務
• 在診斷和維修醫療設備、機電和/或電子設備方面擁有豐富經驗。
• 最好是專門從事工程 - 電子/通訊或同等學歷的初級管理人員。
• 溝通：說話清晰、流利。清楚表達觀點、資訊和論點要點。熟練而自信地進行演示和公開演講。快速回應受眾的需求及其反應和回饋。
• 必須願意出差。
• 提供全職職位。
• 應屆畢業生亦可申請

津貼和福利

• 佣金和獎金
• 固定津貼
• 伙食補貼
• 汽車補貼
• 醫療福利
• 牙科福利
• 有薪培訓和發展
• 體卹假

職責：

• 設計和實施業務策略、計劃和程序。
• 設定績效和成長的綜合目標。
• 制定促進公司文化和願景的政策。
• 監督公司的日常營運和管理人員的工作（行政、行銷、銷售、財務、工程、技術等）。
• 引導員工鼓勵最大績效和奉獻。
• 透過分析和解釋數據和指標來評估績效。
• 就所有重要事項撰寫並向執行長提交報告。
• 管理與合作夥伴/供應商的關係。

要求：

• 擁有在暖通空調行業或相關職位擔任營運/服務經理的豐富經驗。
• 了解人力資源、財務、行銷等業務職能。
• 展現策略規劃和業務發展的能力。
• 熟悉數據分析和性能/操作指標。
• 優秀的組織和領導能力。
• 出色的人際交往和公開演講技巧。
• 善於決策和解決問題。
• 至少擁有工商管理或相關領域的文憑/學士學位
• 能夠指揮和領導
• 每天與所有員工舉行會議，討論日常任務、安全、SOP、公司政策和目標

津貼和福利

• 獎金
• 中心位置
• 免費小吃/歡樂時光
• 醫療保險
• 公積金、社會保險