Total 1,094 job vacancies by Serco Limited

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Employer Engagement Coordinator
Full Time, Permanent
Location: Homebased role but will include regular travel to different sites within the West Midlands
Salary: £32,000 plus company Car


Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work.

As part of our Restart programme, we will support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future. The Restart programme will help people who have been unemployed for between 12 and 18 months get back into work, including those whose prospects for securing employment have been impacted by the Covid-19 pandemic.

We are expanding our team and we are looking to recruit an Employer Engagement Co-ordinator in the West Midlands

The Employer Engagement Coordinator will proactively engage, develop and retain key national and local employer partnerships to support the contractual requirements of the Restart programme. Responsible for contributing to the development and implementation the Employer Engagement Strategy.

Employer Engagement Coordinator will be responsible for sourcing high volume employment opportunities that are sustainable, including vacancies and job focused work placements to meet customer needs and aspirations. Develop existing key employer partnerships regionally to maintain a flow of employment opportunities aligned to customer aspiration and growth sectors.

The Employer Engagement Coordinator will work closely with operations team and supply chain network to identify aspirations and skills analysis to direct and align their focus on such opportunities as well feedback to the operations team and supply chain partners the growth sectors, so that customers can be upskilled and pipeline of candidates are developed.

What you’ll need to do the role:

Ideally you will have experience working in a similar role or have previous experience and successful track record in commercial recruitment, sales, business development or employer engagement in a performance target driven environment. Ideally qualified to Level 4 or equivalent. You will have good knowledge of local labour market and growth sectors. You will have excellent communication skills at all levels, using a variety of communication methods (spoken, written, behaviour), along with excellent negotiation and influencing skills.

You must also be willing to travel around the West Midlands area

Why Serco?


- Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that truly touch people’s lives;
- A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways;
- Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.


What we offer:


-
Up to 6% contributory pension scheme

-
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more

-
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts

-
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion 

-
Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.

-
Interesting and enjoyable work

-
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Free church chaplain
HMP Doncaster
40 hours, full time
£32,768.84 Per Annum


HMP & YOI Doncaster is a Category B prison, it predominantly serves the courts of South and West Yorkshire and currently holds up to 1,145 male prisoners over the age of 18. We are located in the centre of Doncaster within walking distance of the railway station and bus station. As a resettlement prison we work with our prisoners, particularly those serving less than 12-months, to ensure that they have the support they need for resettlement as well as access to the services and support available to them after release. Most of our prisoners are released back into the Yorkshire and Humber area.


We have a vacancy for a Free Church Chaplain to join our vibrant chaplaincy team. As a Free Church Chaplain you will work as part of the Multi-Faith team in ensuring that all prisoners are able to participate in worship and other activities in pursuance of their religious convictions and provides pastoral and faith specific care to prisoners and staff.

To provide specific pastoral care and religious instruction to those prisoners registered as Free church/Christian. Job holders will also be required to meet the pastoral needs of people of other faiths/beliefs and none.


The job holder will be required to carry out the following responsibilities, activities and duties:



- Facilitate and deliver opportunities for worship both sacramental and non-sacramental, study and religious programmes
- Contribute towards the development of local policy, procedures and practice
- Provide mentoring and personal support for other chaplains and volunteers including following incidents
- Be always part of the provision of available and accessible chaplaincy care


The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.



What you’ll need to do the role


- All candidates are subject to security and identity checks prior to taking up post



- All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probation period within HMPPS



- All staff are required to declare whether they are a member of a group or organisation which the Prison Service considers to be racist


All Free Church chaplains are trained faith practitioners in their own communities. They are accountable to, and accredited by an eligible denomination as listed on the Free Churches Group website. They will either:


- Be a minister (lay or ordained) of a Free Church denomination which is a member of the Free Churches Group, or
- Be a minister (lay or ordained) of a Free Church denomination which is listed by the Free Churches Faith Advisor as an ‘Additional Denomination’.


Denominations listed as an “Additional Denomination” will satisfy all of the following:


- have a distinctive Free Church theology;
- be national members of either Churches Together in England or Cytun;
- have formally requested inclusion on the ‘Additional Denomination’ list;
- have agreed to abide by the “Joint Working Protocol for Prison Chaplains” established between the Free Churches Group, Churches together in England and Cytun.



Ordained Chaplains (including ordained deacons) will have completed a formal professional formation process appropriate to their denomination which satisfies that denomination of their ability to effectively practice and fulfil the skills and competencies required of an ordained minister. Where an ordained chaplain is appointed within the first two years of their ordination then the denomination will be required to demonstrate to the Free Churches Faith Advisor the additional support to be given during this crucial stage of ministry development.
Formal endorsement of the candidate’s denominational accreditation will be required from the Free Churches Faith Advisor to HMPPS .

Church leaders at a regional or national level, i.e. Moderators, Chairs, Regional Ministers etc. will be asked to provide written confirmation to the Faith Advisor attesting to the credentials, qualifications and accountability of each candidate (This evidence will be required before appointment and thereafter periodically according to HMPPS vetting policy).

Formal endorsement from the candidate’s own denomination will be required via the Free Churches Faith Advisor. Senior church leaders to whom the volunteer chaplain would be actively accountable will be asked to provide written confirmation attesting to the credentials, training plan and accountability of each candidate sponsored by their denomination (This evidence will be required before appointment and thereafter periodically according to HMPPS vetting policy and will be required whenever a volunteer chaplain seeks to take up a paid chaplaincy role).


Continuing Professional Development (CPD)

In order to maintain endorsement by the Free Churches Faith Advisor all chaplains will be required to demonstrate regular ongoing reflection or training contributing towards their professional development as ministers. This will be recorded and assessed on an annual basis by the Free Churches Faith Advisor.


Why Serco

A place you can make an impact: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.


What we offer


- Competitive salary range between £32,768.84 Per Annum
- Up to 6% contributory pension scheme
- Serco benefits package
- includes cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
- Serco ShareSave
-
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- A safe and supportive culture
- The chance to make a positive difference



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Why Serco

A place you can make an impact - With approximately 20,000 asylum seekers and more than 5,000 properties you’ll be delivering an essential service that touch people’s lives.

A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
People Services Coordinator
AASC, Warrington
Full time 37.5 hours
Permanent
£23,000 Per annum

Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

We have an opportunity for a People Services Coordinator to join our team. The key purpose of this role is to coordinate and support Line Managers through all aspects of contract specific HR tasks including (but not exhaustive) recruitment, onboarding, MyCatch Up, Viewpoint, sickness absence, probations and Reward & Recognition. To maintain MyHR systems, to include recruitment, payroll, and vetting.
Additionally, you will support in the management of Payroll, D&A testing and staff awards and events.
The team are responsible for ensuring our quality standards are met and KPI’s are achieved.This is a pivotal role in supporting the business to meet its vision of delivering a great customer experience, which drives trust, care, innovation, and pride. The People Services Coordinator is responsible for providing administrative support to the People Services Team, contributing to providing a high-quality service to both new employees, existing employees, and managers.

What you need to do the job:
This is an opportunity for an individual who has the ability to successfully engage and influence.
It is imperative you have great organisational skills with the ability to manage a variety of tasks, and prioritise own workload to meet specific timescales
Effective communication both verbal and written is key within this role.
The successful post holder must be able to lead people in the right direction and motivate others to support own activity delivery.
You must be resourceful, adaptable and good decision maker.
You must have the ability to work in a small highly motivated team in a collaborative way and to share research, information, skills and insight with colleagues . The successful post holder must have the ability to demonstrate tracking of information, managing actions and delivery of key information to critical deadlines.
Must have previous experience of administration and IT platforms.
Additionally, you must have the ability to demonstrate exceptional documentation skills, managing action plans, documenting meetings, workshops, and projects and able to effectively document change.
What we offer

Up to 6% contributory pension schemeSerco benefits package
- includes cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre membershipsSerco ShareSave
-
- where employees can own a part of the company and invest in their future. Employee Assistance ProgrammeA company passionate about diversity and inclusionA safe and supportive cultureThe chance to make a positive difference

#aasccareers

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

What we offer


- Up to 6% contributory pension scheme
- Serco benefits package
- includes cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
- Serco ShareSave
-
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- A safe and supportive culture
- The chance to make a positive difference

Proud member of the Disability Confident employer scheme

Job Title: Trainee Water Assistant
Location: National Water Sports Centre
Job Type: Permanent, Full Time
Working Hours / Pattern: 39 hours per week, Monday to Sunday
Salary: Up to £23,200 + Overtime opportunities


Here at Holme Pierrepont our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Trainee Water Assistant to join the team.
Holme Pierrepont Country Park, the home of the National Water Sports Centre has excellent water facilities, accommodation, a campsite, Outdoor Adventure Zone, Life Fitness Gym and marvellous nature trails for cycling and walking, it is a favourite destination for families, schools, corporate clients and individuals.

As the Water assistant, you will be working on the preparation, repair and maintenance of the water facilities and equipment plus controlling and directing the use of water-based activities and associated facilities as part of a team.

You will also be accountable for different areas such as contributing to the management of health and safety within the workshop and preparation of the water facilities for activities and events.

You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities, free leisure membership and excellent benefits.

About You

It is essential that any potential applicants hold a Full UK driving licence. Furthermore, we are looking to hear from people who are a confident on open water, those who can work well with colleagues but also to their own initiative and someone who looks and strives for self-improvement.

You will need to be flexible as earliest start time could be 6.30am and latest finish time 8pm.

It's desirable that you have hands on technical/manual experience and full training/uniform and Safety equipment will be given to the successful candidate.

We will also progress you through your Power Boat Level 2 certification and any other water based qualification required to carry your duties. This is a position that is looking to get filled quickly. If the above sounds like you, please apply at the nearest convenience.



Why Serco

Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer


- Free membership at the Centre  plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture 
- A chance to make a positive difference to the community 



#leisurejobs


Job Title: Trainee Water Assistant
Location: National Water Sports Centre
Job Type: Permanent, Full Time
Working Hours / Pattern: 39 hours per week, Monday to Sunday
Salary: Up to £23,200 + Overtime opportunities


Here at Holme Pierrepont our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Trainee Water Assistant to join the team.
Holme Pierrepont Country Park, the home of the National Water Sports Centre has excellent water facilities, accommodation, a campsite, Outdoor Adventure Zone, Life Fitness Gym and marvellous nature trails for cycling and walking, it is a favourite destination for families, schools, corporate clients and individuals.

As the Water assistant, you will be working on the preparation, repair and maintenance of the water facilities and equipment plus controlling and directing the use of water-based activities and associated facilities as part of a team.

You will also be accountable for different areas such as contributing to the management of health and safety within the workshop and preparation of the water facilities for activities and events.

You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities, free leisure membership and excellent benefits.

About You

It is essential that any potential applicants hold a Full UK driving licence. Furthermore, we are looking to hear from people who are a confident on open water, those who can work well with colleagues but also to their own initiative and someone who looks and strives for self-improvement.

You will need to be flexible as earliest start time could be 6.30am and latest finish time 8pm.

It's desirable that you have hands on technical/manual experience and full training/uniform and Safety equipment will be given to the successful candidate.

We will also progress you through your Power Boat Level 2 certification and any other water based qualification required to carry your duties. This is a position that is looking to get filled quickly. If the above sounds like you, please apply at the nearest convenience.



Why Serco

Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer


- Free membership at the Centre  plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture 
- A chance to make a positive difference to the community 



#leisurejobs

Proud member of the Disability Confident employer scheme

Job title: Trainee Lifeguard
Location: Basingstoke Aquadrome
Job Type: Permanent
Working Hours: Full time, between Monday to Sunday earlies and lates
Salary: £23,088 per annum (£12 per hour) + Excellent Benefits

Always wanted to be a lifeguard but not had the resources to get your National Pool Lifeguard Qualification.

You should read on as we are recruiting for unqualified Lifeguards as we have full time roles available where you can be supported in achieving your National Pool Lifeguard Qualification (NPLQ) worth £280 (subject to signing training agreement), to be able work as a Lifeguard at Basingstoke Aquadrome. If you are interested in Part time hours then you would have to pay towards the course.

Here at Basingstoke & Deane Community leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver these services takes an enthusiastic and customer focused team.

As well as being an everyday hero, as a Lifeguard you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. This will involve you providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.

Without you there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. NPLQ Lifeguards at Serco Leisure have followed exciting career paths going on to be swimming teachers, duty managers or even contract managers, to name a few options! We will support you in your career path and you will also receive free gym membership for you and a family member across our fantastic leisure centres!


About you

No previous Lifeguarding experience required, this role is open to anybody who has the desire to be a lifeguard and can meet the minimum requirements in a swim test.


To pass the swim test you must be able to perform the following:

- Jump/dive into deep water
- Swim 50 metres in less than 60 seconds (this is usually 2 lengths of the pool)
- Swim 100 metres continuously on front and back in deep water (this is usually 8 lengths of the pool)
- Tread water for 30 seconds
- Surface dive to the floor of the pool (this is usually no deeper than 2.0m)
- Climb out unaided without ladder/steps and where the pool design permits

The next NPLQ course will take place at Basingstoke Aquadrome from 25th to 30th May, so please make sure you can commit to these dates before applying.


Why Serco

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. They ensure that our customers can enjoy their activity in safety and when needed they save lives

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions they can move into other centre management roles in one of our 55 facilities.

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning

What we offer

- Gain of life skill & deliver an amazing public service
- Build a fantastic foundation career in leisure and follow an exciting career pathway
- Get fit, stay fit & increase your social circle.
- Gain a fully funded nationwide recognised qualification
- AED and (PXB) Spine board training qualification


- Free/heavily discounted use of all the facilities at the Centre
- Excellent Development and Training Opportunities
- A safe and supportive culture
- A chance to make a positive difference to the community

#leisurejobs




Job title: Trainee Lifeguard
Location: Basingstoke Aquadrome
Job Type: Permanent
Working Hours: Full time, between Monday to Sunday earlies and lates
Salary: £23,088 per annum (£12 per hour) + Excellent Benefits

Always wanted to be a lifeguard but not had the resources to get your National Pool Lifeguard Qualification.

You should read on as we are recruiting for unqualified Lifeguards as we have full time roles available where you can be supported in achieving your National Pool Lifeguard Qualification (NPLQ) worth £280 (subject to signing training agreement), to be able work as a Lifeguard at Basingstoke Aquadrome. If you are interested in Part time hours then you would have to pay towards the course.

Here at Basingstoke & Deane Community leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver these services takes an enthusiastic and customer focused team.

As well as being an everyday hero, as a Lifeguard you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. This will involve you providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.

Without you there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. NPLQ Lifeguards at Serco Leisure have followed exciting career paths going on to be swimming teachers, duty managers or even contract managers, to name a few options! We will support you in your career path and you will also receive free gym membership for you and a family member across our fantastic leisure centres!


About you

No previous Lifeguarding experience required, this role is open to anybody who has the desire to be a lifeguard and can meet the minimum requirements in a swim test.


To pass the swim test you must be able to perform the following:

- Jump/dive into deep water
- Swim 50 metres in less than 60 seconds (this is usually 2 lengths of the pool)
- Swim 100 metres continuously on front and back in deep water (this is usually 8 lengths of the pool)
- Tread water for 30 seconds
- Surface dive to the floor of the pool (this is usually no deeper than 2.0m)
- Climb out unaided without ladder/steps and where the pool design permits

The next NPLQ course will take place at Basingstoke Aquadrome from 25th to 30th May, so please make sure you can commit to these dates before applying.


Why Serco

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. They ensure that our customers can enjoy their activity in safety and when needed they save lives

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions they can move into other centre management roles in one of our 55 facilities.

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning

What we offer

- Gain of life skill & deliver an amazing public service
- Build a fantastic foundation career in leisure and follow an exciting career pathway
- Get fit, stay fit & increase your social circle.
- Gain a fully funded nationwide recognised qualification
- AED and (PXB) Spine board training qualification


- Free/heavily discounted use of all the facilities at the Centre
- Excellent Development and Training Opportunities
- A safe and supportive culture
- A chance to make a positive difference to the community

#leisurejobs

Proud member of the Disability Confident employer scheme

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Customer Services Operations Manager
Location: Hybrid
- West BromwichSalary circa £40,000 per annum plus benefits

Serco is one of the leading public sector providers of customer services. We pride ourselves on delivering high quality services, often supporting some of the most vulnerable people in our society – and as one of our Customer Service Operation Managers you’ll ensure that we continue to deliver this incredibly important work to our client and end users.

You’ll oversee a team of 7-10 home-based Team Managers with overall responsibility for up to 250 home-based Customer Services Advisors. Using your previous people management and leadership skills, you will lead and manage the team to ensure that the requirements of the contract are met, this will include monitoring the performance of KPIs, efficiency, effectiveness, contractual SLAs and Service outcomes. You’ll be the first point of contact for the client around the day-to-day operational performance.

In return we offer the opportunity to be a part of our special people-driven culture
- where our diverse and caring workforce support not just each other but the wider community that relies on our services.
The role itself is predominantly home based and all IT equipment will be provided.

What you need to do the role
First and foremost, you’ll need to have excellent people management & leaderships skills, ideally gained in a customer service or call centre environment. You’ll naturally have the ability to lead and work as part of a team, supporting your colleagues and promoting an excellent team spirit and ensure that the workplace is inclusive, engaging and fulfilling for all our people.

Customer and commercially focused, you’ll be a performance driven with a desire to deliver excellent customer service. Ideally you will have previous experience in managing/leading a large remote team, but moreover you should have excellent communication skills and be fully comfortable working on Microsoft Office and other software.


What we offer

-
Competitive salary

-
An autonomous and supportive culture



-
The chance to make a positive difference to public sector services

-
A company passionate about diversity and inclusion



We have a mandate to deliver brilliantly. If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.

Proud member of the Disability Confident employer scheme

Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.
Head of Marketing & Customer Communications
Hybrid – Attached to London/Hook with UK Travel
Full Time, Permanent
Band 2 / £70,000
- £85,000 (dependent on experience)
Here at Serco, we are seeking an ambitious Head of Marketing and Customer Communications to drive growth in a B2B context and lead on the delivery of our new UK & Europe marketing strategy. This is a pivotal role where you’ll oversee the delivery of campaigns across the Growth team as well as delivering the marketing strategy for our Defence business unit.

Your strategic insights and passion for delivering outstanding marketing operations will play a crucial role in contributing to the wider success of the UK&E Growth team. By analysing market trends and customer behaviour, you will uncover new opportunities that give Serco a competitive edge. You will need to be proactive in generating captivating and innovative ideas and content and putting them into practice. You will naturally infuse creativity into your work and become a ‘culture carrier’ at Serco. You will thrive in environments where you’re empowered to dive into projects, fostering collaboration and driving initiatives forward with energy.

As part of this you’ll:

- Marketing Strategy: Lead the tactical delivery of the UK&E Growth marketing strategy, ensuring alignment with broader business objectives.
- Develop Marketing Plans: Create and execute marketing plans for the Defence business unit which meet ambitious objectives, tailoring approaches to meet the unique demands of the sector.
- Line Management: Oversee a team of direct reports including a Senior Marketing & Customer Communications Manager, Marketing & Customer Communications Manager, and Graphic Design Lead, and provide leadership to ensure effective marketing delivery. Lead junior team members, supporting their growth and the long-term sustainability of the Growth function.
- Design High-Impact Campaigns: Develop and manage marketing campaigns using a variety of tactics such as organic and paid media, events, thought leadership, SEO, and email marketing.
- Analyse and Optimise: Collaborate with the Growth team to conduct customer research, analyse marketing data, and use insights to enhance marketing effectiveness.
- Event Management: Organise external customer-facing events to raise brand awareness and promote engagement with key stakeholders.
- Manage Budget and Suppliers: Handle the marketing budget and support the selection and onboarding of agencies and suppliers to ensure effective campaign delivery.
- Cross-Functional Collaboration: Work closely with colleagues in Business Development, Bids, Solutions, Experience Labs, and Market Research to ensure cohesive marketing efforts and strategic alignment.


What you’ll need to do the role:

- Marketing Experience: Proven background in marketing, ideally within the B2B industry such as Sales or Growth, with significant experience in external marketing and communications including corporate affairs, media, social media, and general marketing.
- Effective Stakeholder Management: Experience working with complex customer and stakeholder relationships, with the ability to influence and communicate effective across all levels.
- Communication Skills: Strong written and visual display skills, with experience in copywriting and editing, ensuring high-quality marketing materials.
- Line Management Experience: Proven ability to manage and lead a team, supporting their growth and development.
- Event Management: Skilled in planning and executing customer-facing events, from concept to completion.
- Analytical Skills: Capable of analysing complex data and identifying trends, providing actionable insights to drive marketing strategies.
- Ability to Challenge and Innovate: Comfortable challenging existing approaches and proposing innovative solutions to marketing challenges.
- Supplier Management: Experiencing managing relationships with agencies and suppliers to ensure effective delivery of marketing campaigns.

What we offer:

- Company car / £4200 cash alternative
- Bonus scheme – 10% on target, 20% exceeding targets
- Private healthcare
- Flexible working considered
- Pension – 6%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more
- A Serco benefits portal offering a wide range discount for major high street brands in Retail, Leisure & Hospitality
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

Job title: Site Host
Location: National Water Sports Centre, Nottingham, NG12 2LU
Job type: fixed term March – October, 7 months
Working Hours: 39 hours per week, flexible hours in line with events and activity program. There will be a heavy need for weekend work throughout the contract as well as bank holidays
Salary: Up to £23,262.78 per annum + Excellent Benefits


Holme Pierrepont Country Park is not just home to the National Water sports Centre but also a wealth of leisure activities. There is everything from White water rafting and tubing to mini land Rovers and Skytrail all set in the park grounds. People don’t have to just come for the day as we also have a busy Holiday Park where camping and glamping is all available for those wanting to extend the fun. The site is host an abundance of large events from family festivals through to large sporting events on land and in the water. We are currently recruiting a site host which is an exciting new role to ensure the smooth running of our summer season.


The main purpose of this role will be customer facing and work along side all departments ensuring that customers have what they need as well as informing them of all we have to offer.


On a day-to-day basis you will perform the following duties:


- Maintain a full product knowledge of the services available at the Centre and advise customers accordingly
- Proactively seek sales opportunities cross selling the site and its products
- Directing people to where they need to be
- Working closely with the sales, Holiday Park and Activities teams
- Working along side the Events Manger to ensure the smooth running of events
- Booking people on our activities
- Checking people in at our Holiday Park
- Working along side our holiday club team
- Reception cover in all locations
- Helping set up conference rooms



We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for yourself and other excellent discounts.

About you

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Holme Pierrepoint, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required. A driving license is needed for this role.

Ideally you will have experience working within the holiday leisure environment and have amazing customer care and communication skills with the ability to meet deadlines and remain calm and assured under pressure.

If you feel like you meet the above criteria and want to work in a challenging and varied role that can make people smile everyday, please apply today.

Why Serco

Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

- Free membership at the Centre  plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture 
- A chance to make a positive difference to the community 


#leisurejobs


Job title: Site Host
Location: National Water Sports Centre, Nottingham, NG12 2LU
Job type: fixed term March – October, 7 months
Working Hours: 39 hours per week, flexible hours in line with events and activity program. There will be a heavy need for weekend work throughout the contract as well as bank holidays
Salary: Up to £23,262.78 per annum + Excellent Benefits


Holme Pierrepont Country Park is not just home to the National Water sports Centre but also a wealth of leisure activities. There is everything from White water rafting and tubing to mini land Rovers and Skytrail all set in the park grounds. People don’t have to just come for the day as we also have a busy Holiday Park where camping and glamping is all available for those wanting to extend the fun. The site is host an abundance of large events from family festivals through to large sporting events on land and in the water. We are currently recruiting a site host which is an exciting new role to ensure the smooth running of our summer season.


The main purpose of this role will be customer facing and work along side all departments ensuring that customers have what they need as well as informing them of all we have to offer.


On a day-to-day basis you will perform the following duties:


- Maintain a full product knowledge of the services available at the Centre and advise customers accordingly
- Proactively seek sales opportunities cross selling the site and its products
- Directing people to where they need to be
- Working closely with the sales, Holiday Park and Activities teams
- Working along side the Events Manger to ensure the smooth running of events
- Booking people on our activities
- Checking people in at our Holiday Park
- Working along side our holiday club team
- Reception cover in all locations
- Helping set up conference rooms



We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for yourself and other excellent discounts.

About you

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Holme Pierrepoint, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required. A driving license is needed for this role.

Ideally you will have experience working within the holiday leisure environment and have amazing customer care and communication skills with the ability to meet deadlines and remain calm and assured under pressure.

If you feel like you meet the above criteria and want to work in a challenging and varied role that can make people smile everyday, please apply today.

Why Serco

Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

- Free membership at the Centre  plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture 
- A chance to make a positive difference to the community 


#leisurejobs

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Property Negotiator
Serco: AASC Contract
Base Location: Home with regular travel, Midlands and covering East coast
£25,000 per annum + Commission and Excellent Corporate Benefits Package

Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

Due to extensive growth within the contract, we are expanding our Property Acquisition Team and are looking for someone with the drive and passion to make a difference to Social Housing. Ideally, you will come from a background in property (ie Estate Agency Sales/Lettings/Portfolio) and you will enjoy working as part of a team, where you will identify and procure accommodation of the appropriate volume for AASC.
Key components of this role include; searching for target properties and identifying prospect properties. To establish and maintain landlord, investor and agent networks Liaising and negotiating with Landlords, Agents and Investors to promote the Serco Lease and Serco Property Standards. To carry out inspections and to rapidly manage properties through the pipeline to the point they are available for occupation.
You will use your extensive knowledge of the property market, strong organisational and planning skills to ensure delivery of accountabilities including:


- Actively search for new properties in targeted areas through local estate agents, area visits (driving local streets), media (newspaper and web), landlord relationships and other networks
- Develop promotional material and use this material to actively promote the AASC Contract’s need for property in targeted areas
- Work with local Agents, Landlords and Investors to make them aware of the type and volume of properties that the AASC Contract requires
- Build personal network in the areas to create a flow of properties to put forward to the AASC Contract (matching the Contract’s needs), forging strong relationships with property providers
- Meet with potential landlords to discuss property requirements and identify prospects
- Provide a schedule of remedial works required to bring the property to the required standards of the contract.
- Select the most appropriate landlord lease agreement, and negotiate and agree appropriate rental terms directly with the landlord
- Complete/check the required paperwork/forms for the property (including EPC, proof of ownership, planning permissions, meter readings, Local Authority Building Control applications and other related documentation.)


What you’ll need to do the role

First and foremost, you must have extensive experience of private rented and property sector in a service orientated environment, alongside experience of adding value and additional commercial benefit through the development of constructive relationships.
It is essential that you have proven sales and negotiation experience.
This is a critical, demanding role where you will utilise your sound commercial and business awareness to understand the context in which the business operates

This role requires Security Clearance at CTC level (Counter Terrorism Check) and also CRB clearance.

Finally, you must have a valid UK drivers licence and flexibility is a must
- you will be expected to travel within the regions and occasionally within the UK
Why Serco

A place you can make an impact - With approximately 20,000 asylum seekers and more than 5,000 properties you’ll be delivering an essential service that touch people’s lives.

A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer


- A chance to earn commission on top of your salary.
- Company Car, mobile phone and tablet provided.
- Up to 6% contributory pension scheme
- Serco benefits package
- includes cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
- Serco ShareSave
-
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- Childcare vouchers
- Bike4Work scheme
- A safe and supportive culture
- The chance to make a positive difference
- A company passionate about diversity and inclusion
- Flexible / agile working


#aasccareers

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

.

Job Coach
- RestartLocation: Cardiff
Salary: £26,000
- £29,000 per annumHours: Full-time, Monday to Friday 09:00-17:00

Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work.

We are recruiting a Job Coach to manage, develop and support a caseload of customers, providing encouragement, training, brokerage, and co-ordination of activities including development planning, effective monitoring and guidance that will ensure progression to sustained employment.

As Job Coach you will build strong, collaborative working relationship with customers, tailoring the support to their needs, motivating, coaching and challenging them to fulfil their potential and enabling them to secure sustainable employment.


What you’ll need to do the role
You will need to be able to demonstrate ability and experience of coaching and influencing through previous work and have an emphatic nature with a genuine passion to make a difference to customers. Experience of working in a performance driven environment is important. The successful applicant must also have knowledge of local job markets and the recruitment sector.


What we offer


-
Salary from £26,000 to £29,000 per annum, dependent upon experience

-
Up to 6% contributory pension scheme.

-
Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

-
The chance to make a positive difference to the wider public.

-
Interesting, varied and enjoyable work.

-
A company that recognises your contribution.




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Building Craftsperson/Carpenter

Norfolk & Norwich University Hospital, NR4 7UY

Full time – 37.5 hours per week

Salary
- £23,341.69
- £29,889.31 depending on experience plus Serco benefits.
Main Purpose:

To provide safe and efficient maintenance of the Building Fabric and equipment within the hospital as directed by Estates Supervisors and Management.
To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
To be able to communicate effectively with Peers, Supervisors and Managers within Serco. To be able to communicate politely with Trust Staff, i.e. inform relevant people of work to be carried out, and informing of work status and potential unavailability of areas. To understand the contractual relationship between Serco, Octagon and the Trust.

Main Accountabilities:


- To carry out reactive repairs and maintenance to the Building Fabric and Structure within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out Planned Preventive Maintenance.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines.
- To work in a safe and responsible manner with full regard for own and other’s safety at all times.
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for spare parts and materials.
- To attend on-site and off-site training as required.
- To be aware of how the Building Craftsperson Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:


- Completion of a recognised appropriate Building Trade Apprenticeship or other relevant structured Training Program.
- Appropriate City & Guilds and or BTEC certification.
- Proven experience of working in a similar environment.
- Knowledge and understanding of Building Services.
- Good communication and customer service skills.



What we offer


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

.
Property Negotiator
Serco: AASC Contract
Base Location: Home with regular travel, Warwickshire
£25,000 per annum + Commission and Excellent Corporate Benefits Package

Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

Due to extensive growth within the contract, we are expanding our Property Acquisition Team and are looking for someone with the drive and passion to make a difference to Social Housing. Ideally, you will come from a background in property (ie Estate Agency Sales/Lettings/Portfolio) and you will enjoy working as part of a team, where you will identify and procure accommodation of the appropriate volume for AASC.
Key components of this role include; searching for target properties and identifying prospect properties. To establish and maintain landlord, investor and agent networks Liaising and negotiating with Landlords, Agents and Investors to promote the Serco Lease and Serco Property Standards. To carry out inspections and to rapidly manage properties through the pipeline to the point they are available for occupation.
You will use your extensive knowledge of the property market, strong organisational and planning skills to ensure delivery of accountabilities including:


- Actively search for new properties in targeted areas through local estate agents, area visits (driving local streets), media (newspaper and web), landlord relationships and other networks
- Develop promotional material and use this material to actively promote the AASC Contract’s need for property in targeted areas
- Work with local Agents, Landlords and Investors to make them aware of the type and volume of properties that the AASC Contract requires
- Build personal network in the areas to create a flow of properties to put forward to the AASC Contract (matching the Contract’s needs), forging strong relationships with property providers
- Meet with potential landlords to discuss property requirements and identify prospects
- Provide a schedule of remedial works required to bring the property to the required standards of the contract.
- Select the most appropriate landlord lease agreement, and negotiate and agree appropriate rental terms directly with the landlord
- Complete/check the required paperwork/forms for the property (including EPC, proof of ownership, planning permissions, meter readings, Local Authority Building Control applications and other related documentation.)


What you’ll need to do the role

First and foremost, you must have extensive experience of private rented and property sector in a service orientated environment, alongside experience of adding value and additional commercial benefit through the development of constructive relationships.
It is essential that you have proven sales and negotiation experience.
This is a critical, demanding role where you will utilise your sound commercial and business awareness to understand the context in which the business operates

This role requires Security Clearance at CTC level (Counter Terrorism Check) and also CRB clearance.

Finally, you must have a valid UK drivers licence and flexibility is a must
- you will be expected to travel within the regions and occasionally within the UK
Why Serco

A place you can make an impact - With approximately 20,000 asylum seekers and more than 5,000 properties you’ll be delivering an essential service that touch people’s lives.

A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer


- A chance to earn commission on top of your salary.
- Company Car, mobile phone and tablet provided.
- Up to 6% contributory pension scheme
- Serco benefits package
- includes cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
- Serco ShareSave
-
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- A safe and supportive culture
- The chance to make a positive difference
- A company passionate about diversity and inclusion
- Flexible / agile working



#aasccareers
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Proud member of the Disability Confident employer scheme

Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.
Graphic Design Lead
Hybrid – Attached to London/Hook/Solihull with UK Travel
Full Time, Permanent
Band 5 / £35,000
- £42,000 (dependent on experience)
Here at Serco, we are seeking a creative Graphic Design Lead who will play a pivotal role in creating visually compelling content and campaign assets that will engage target audiences and help to drive our ambitious growth objectives.

As our Graphic Design Lead, you will have exceptional graphic design skills, plus experience in video creation and/or animation editing. You will be comfortable collaborating with colleagues across the organisation, from various department and levels of seniority, as well as external customers. We’re looking for someone who is proactive, positive, customer-focused, and innovative, and able to advise on the best design solutions to meet business goals while staying true to our brand’s guidelines.

As part of this you’ll:

- Content Creation: Develop industry-leading marketing campaigns with engaging graphics and videos that bring the Serco brand to life and meet marketing objectives.
- Design for Multiple Channels: Design and optimise assets for various platforms, including websites, social media, emails, and presentations, ensuring they are visually appealing and accessible.
- Film Production and Editing: Produce and edit videos using Adobe Creative Cloud for Teams software (After Effects/Premier), utilising effective filming angles and lighting techniques.
- Brand Guardianship: Act as the brand guardian for Serco UK&E, coordinating with Serco Group to ensure consistency in brand development and support marketing communications.
- Translate Complex Concepts: Use your understanding of B2B/B2G marketing principles to turn complex technical concepts into easily digestible and visually appealing graphics.
- Coordinate Executive Design: Lead the design of literature, presentations, and videos for the UK&E chief executive, ensuring high-quality work that aligns with brand guidelines.
- Budget Management and Supplier Coordination: Manage costs and budgets for marketing projects and campaigns and liaise with external suppliers as required for successful project execution.


What you’ll need to do the role:

- Proficiency in Design Tools: Extensive knowledge and experience with industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign) with awareness of emerging design tools.
- Graphic Design: Demonstrable experience as a graphic design in a B2B/B2G environment, either at an agency or in-house.
- Video Editing Skills: Ideally, you will have proficiency in video editing using Adobe Premier Pro, training will be provided if not already familiar with this software. Experience in creating animation would also be an advantage.
- Effective Stakeholder Management: Experience working with complex customer and stakeholder relationships, with the ability to influence and communicate effective across all levels.
- Communication Skills: Strong written and verbal communication skills, with the ability to work collaboratively with cross-functional teams and effectively interpret and respond to project briefs.
- MS Office Skills: Competent user of Word, Excel, PowerPoint, and Outlook.


What we offer:

- Pension – 6%
- Flexible working options
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more
- A Serco benefits portal offering a wide range discount for major high street brands in Retail, Leisure & Hospitality
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance



About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

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Job title: Catering Assistant
Location: Ferry Leisure Centre
Working Hours Part Time / Full Time hours available. 20-40 Hours
Salary: £12.49 per hour + excellent benefits


Here at Oxford leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Catering Assistants to join our team.
In this role you will work to achieve high standards of service and customer care at all times. The role will ensure a friendly environment is promoted whilst food and drinks are served to our customers promptly and efficiently and you will ensure that financial and cash handling procedures are complied with. You will also replenish stocks from the storeroom. Also other tasks will be carried out as required.


You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts and excellent development opportunities.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you
To be considered for this role, you will need will be a passionate and enthusiastic individual who like the members of staff, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required.


It is desirable that you have knowledge and experience of working within a similar role.



If you feel you meet the above criteria, please apply today!
Why Join us Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer


- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- 21 days annual leave + public holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture 
- A chance to make a positive difference to the community 




Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

*Google Chrome is the preferred browser to access Serco careers website*

Proud member of the Disability Confident employer scheme

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Homebased with travel to various sites across the UKFull time, permanentCirca £27,000 per annum dependant on experience


Here at Serco, we have an opportunity for a Project Coordinator to join the team and support the Environmental Services Programme manager on the co-ordination of Mobilisation & Business improvement projects.

As Project Coordinator, you will provide project administration support at all stages of the Programme / Projects and be responsible for the recording of project documentation in adherence with the project lifecycle and to maintain and facilitate the recording of programme reports.


Your main responsibilities:
- Support all stages of the project lifecycle in accordance with the Serco Management System and project Methodology
- Management of Programme risks and co-ordination of risk activities
- Provide administration support to the Programme manager and wider project team
- Provide Quality Assurance over all major project deliverables, ensuring they are fit for purpose
- Support the Mobilisation & Transformation Programme manager in the creation & upkeep of processes, templates, and policies where appropriate
- Monitor the project management standards, policies, procedures and templates for planning and execution and escalate to Programme Manager as required.
What you’ll need to do the role:
- Ideally you will be working as a Project Coordinator or similar
- Excellent communication skills
- Strong administration skills
- Keen eye for detail, ensuring information is checked to a high standard of accuracy.
- An understanding of confidentiality
What we offer
- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme