Total 473 Financial Planner job vacancies in Customer Service category in The United States of America

AYASA Globo Financial Services is a “one-stop” platform which provides comprehensive and total solutions to hedge funds, private equities, family offices and financial institutions. We are also a pioneer in crypto fund setup and administration with actual hands-on experience. To cope with the operation expansion in Singapore, we are seeking a high calibre professional to join our Singapore Team.

Job Responsibilities:

· Receives and greet clients, visitors and guests while providing a welcoming atmosphere with excellent customer service

· Managing calls, relaying messages promptly to respective personnel to prevent miscommunication and delay

· Enhances security by monitoring access to the premises, ensuring the safety of employees and visitors.

· Liaise with office cleaner to maintain cleanliness of the overall office

· Supports day-to-day office operations. Ie: managing and ordering office supplies and unpacking. Coordinate pickup and delivery of mail services. Providing workplace support such as facilities and equipment management.

· Maintaining administrative files in an organised manner

· Manage schedules, appointments and travel arrangements for colleagues.

· Assist in the planning and executing of events or projects for company and employees

· Maintain and update employee records. Organise and manage HR – Related documents such as resumes, candidate application forms and insurance policies

· Assist in the onboarding process of new employees including preparing paperwork and ensuring smooth transition into the organisation

· Support the offboarding of staff by processing paperwork, conducting exit interview and coordinating the return of company property.

· Recruitment support including posting of jobs, applicant tracking and coordination of interviews

Job Requirements:

- Immediate availability is preferred

- At least GCE ‘O’ Level or equivalent, minimum 2 years working experience.

- Proficient in Microsoft Office applications.

- Positive, be proactive, detail oriented and collaborative with good organizational skills.

- Possess good working attitude, reliable, enthusiastic, helpful and self-motivated.

- Pleasant with exceptional analytical skills, good verbal and written communication skills, able to communicate clearly and concisely, both in written and verbal formats.

- Excellent command in spoken and written English and Mandarin. Ability to communicate in Cantonese will be an advantage.

- Excellent attention to detail and ability to work in a fast-paced environment.

- Ability to work independently as well as a good team player.

- Able to multi-task and prioritize work load

Benefits:

5-day work

Bank holidays

Medical insurance

Discretionary bonus and commission scheme are available

Interested candidate please click APPLY NOW to apply online or send your resume to this email: pszeto@ayasaglobo.sg

"All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months

Directorate: Customer, Place and Services
Job Title: Customer Experience Planner (Permanent)
Hours: 37 hours per week (to be worked flexibly in line with business needs)
Salary: £27,023 per annum

Location: Based at Gadbrook Park, Northwich.

The Trust operates an agile working environment which is a combination of working from our Head Office Gadbrook Business Park, Northwich, and home working. The requirement to work from the Head Office is based on business need and will involve at least two to three days per week but this subject to change as well as full working weeks in the office as and when required.

Are you looking for an exciting opportunity working as part of a professional, engaged, and friendly organisation? Our values are Fairness, Openness, Respect, Enthusiasm, Collaboration, Commitment and Customer Focus, we are constantly striving to demonstrate these values in our day to day working environment and culture.

The Opportunity
Weaver Vale Housing Trust has an exciting opportunity for a Customer Experience Planner to join our first point of contact Customer Hub. We need someone who can work within a multi discipline team delivering excellent levels of customer service.

What Will You Do?
Our Customer Hub is a key service for the Trust with the aim of responding to customer queries and resolving issues at first point of contact by:
• Ensuring the customer experience is a positive one by being proactive and ensuring clear and effective communication with internal and external customers.
• Supporting continuous service improvements across the Customer Experience teams.
• Work in partnership with other service areas and agencies to achieve high levels of customer care.
• Responsible for providing a first-class planning and appointing service, tracking registered orders through to completion ensuring optimum utilisation of the workforce, whilst providing excellent levels of customer service

Requirements For This Role*
• Grade GCSE 4-9 / A* - C (Math’s and English) or equivalent level of qualification
• Experience of working in a fast-paced customer contact and planning environment

You will be expected to have excellent time management, organisational and prioritisation skills to keep up in a fast-paced and busy environment. You will need the ability to work independently when required and seek guidance and advice from your colleagues when needed.

The successful candidate must have administration experience, be self-motivated and organised, with strong accuracy, interpersonal and communication skills. You will be IT literate with the ability to work flexibly and under pressure to meet deadlines, using your own initiative to support the continuous improvement of this service

Additionally, due to the flexible home working arrangements with this role, you will need access to a room where you can work from and a suitable internet connection.
*Please see Accountability profile for further information and requirements.

For more information contact:
If you have any queries about this or would like to ask any questions to learn more about the role, please contact Julie Richards via our website.

HOW TO APPLY:
Closing date for applications: Monday 15/04/2024 (12:00 noon)
(Please be aware that applications received after this time may not be considered)
In person Interview date(s): 24/04/2025 and 25/04/2024

Please review the job Information pack (on our website: www.wvht.co.uk) for further information and submit your CV with a covering letter (max. 2 pages) demonstrating how you meet the minimum criteria in relation to the accountability profile.

Those applicants that consider themselves to have a disability and meet the essential criteria within the accountability profile for the role will be guaranteed an interview. Please confirm within your application if you consider yourself to have a disability and if so, what reasonable adjustments may be required for you to attend an interview or assessment.

Disclaimer:
• We may conduct social media checks from sources such as Google, Facebook and LinkedIn to assist us in our assessment of your suitability for the role.
• We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
• Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
• The recruiting manager will review your skills and experience to determine if there is a match with the position you have applied for. If there is, we will contact you by phone or email to schedule an interview / assessment. If not, you will not be contacted.
• Please note due to the high volume of applications we are unable to respond to all unsuccessful applicants. If you haven’t heard from us within 3 weeks of the vacancy closing date, unfortunately we will not be pursuing your application further.
• Successful applicants will be required to provide evidence of their Right to Work in the UK evidence of essential qualifications, complete a health questionnaire and undertake a DBS check (if relevant to the role).
• We reserve the right to refuse applications if they do not have an accompanying cover letter.

We appreciate your interest in Weaver Vale Housing Trust and the time you have invested in applying to us.

The Trust invites applications from all members of the community, irrespective of Gender, Gender reassignment, Sexual orientation, Race, Religion or belief, Disability, Age, Pregnancy and maternity, Marriage and civil partnership.

Proud member of the Disability Confident employer scheme

Job Title: Care Planner
Location: Bristol
Salary: £23,100pa
Hours: Full time hours, Monday to Friday - 9am to 5pm with flexibility (plus on-call expectations)

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Care Planner, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Your role at Prestige:

We are looking for a dynamic Care Planner with solid planning and rostering experience that is matched to a flexible, enthusiastic and can-do attitude to join our Bristol.

You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met.

As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

The role of Care Planner is always to promote Prestige Nursing & Care as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safety standards.

The success of this role will be measured by:

• Member utilisation targets are achieved
• Effective shift rostering including forward planning resulting in all clients having suitably allocated carers
• Identifying business growth opportunities
• Forming strong relationships with the Carers
• Business KPI's met

Responsibilities:

• Member utilisation targets are met
• To assess branch performance against weekly and monthly targets
• Identify trends to predict future requirements
• Maintain agreed schedules within agreed targets
• Maintain accurate records
• Ensure all members receive comprehensive schedule information
• Identify absence trends and concerns
• Drive improved satisfaction levels and rates
• Maintaining great relationships with existing clients and carers
• Maintain effective relationships with Branch Manager in resolving schedule conflicts
• Identify new business opportunities
• Ensure the effective placement of staff to meet client needs
• Prepare ad hoc reports as and when required
• On call duties as arranged locally
• The role is branch based but may require some travel to other branches/sites to meet the needs of the business.

General Responsibilities:

• Support with the day-to-day responsibilities of the team when required
• Be a champion for internal customer service
• Do any other reasonable things your manager needs you to do

Skills and qualifications we're looking for:

• Confident in promoting the branch
• Self-motivated
• Computer literate
• A passion for managing and driving excellence
• Excellent organisational skills
• Understands target setting and performance
• The role requires a pro-active response to building key relationships
• An eye for detail is essential as is knowledge of current market conditions and trends
• Ability to manage change
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Demonstrates the behaviours associated with Prestige Nursing & Care values

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

#INDHP24

AYASA Globo Financial Services is a “one-stop” platform which provides comprehensive and total solutions to hedge funds, private equities, family offices and financial institutions. We are also a pioneer in crypto fund setup and administration with actual hands-on experience. To cope with the operation expansion in Singapore, we are seeking a high calibre professional to join our Singapore Team.

Job Responsibilities:

· Receives and greet clients, visitors and guests while providing a welcoming atmosphere with excellent customer service

· Managing calls, relaying messages promptly to respective personnel to prevent miscommunication and delay

· Enhances security by monitoring access to the premises, ensuring the safety of employees and visitors.

· Liaise with office cleaner to maintain cleanliness of the overall office

· Supports day-to-day office operations. Ie: managing and ordering office supplies and unpacking. Coordinate pickup and delivery of mail services. Providing workplace support such as facilities and equipment management.

· Maintaining administrative files in an organised manner

· Manage schedules, appointments and travel arrangements for colleagues.

· Assist in the planning and executing of events or projects for company and employees

· Maintain and update employee records. Organise and manage HR – Related documents such as resumes, candidate application forms and insurance policies

· Assist in the onboarding process of new employees including preparing paperwork and ensuring smooth transition into the organisation

· Support the offboarding of staff by processing paperwork, conducting exit interview and coordinating the return of company property.

· Recruitment support including posting of jobs, applicant tracking and coordination of interviews

Job Requirements:

- At least GCE ‘O’ Level or equivalent, minimum 2 years working experience.

- Proficient in Microsoft Office applications.

- Positive, be proactive, detail oriented and collaborative with good organizational skills.

- Possess good working attitude, reliable, enthusiastic, helpful and self-motivated.

- Pleasant with exceptional analytical skills, good verbal and written communication skills, able to communicate clearly and concisely, both in written and verbal formats.

- Excellent command in spoken and written English and Mandarin. Ability to communicate in Cantonese will be an advantage.

- Excellent attention to detail and ability to work in a fast-paced environment.

- Ability to work independently as well as a good team player.

- Able to multi-task and prioritize work load

Benefits:

5-day work

Bank holidays

Medical insurance

Discretionary bonus and commission scheme are available

Interested candidate please click APPLY NOW to apply online or send your resume to this email: pszeto@ayasaglobo.sg

"All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months

Job Title: Chief Executive Officer (CEO)
Location: Run around different outlets, Office at Jurong East Branch.
Working days / Timing: Mon - Fri (10AM - 7PM) ; Occasional weekends required (Compensate Time off in return)
Salary: $8000 - $15000

Position Overview:
The CEO will be responsible for overseeing all aspects of the centre's operations, including strategic planning, financial management, staff development, and programmatic excellence. The CEO will work closely with the board of directors to develop and implement a vision for the center that aligns with its mission and values.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic plan that ensures the center's long-term sustainability and growth.
• Financial Management: Oversee the center's financial operations, including budgeting, forecasting, and financial reporting.
• Program Development: Work with staff to develop and implement high-quality educational programs that meet the needs of students and families.
• Staff Development: Recruit, hire, and train a high-performing staff team. Provide leadership and support to staff to ensure their success and professional growth.
• Community Engagement: Build and maintain strong relationships with parents, students, staff, and the community at large.
• Compliance: Ensure that the center complies with all relevant laws, regulations, and licensing requirements.
• Board Relations: Work closely with the board of directors to keep them informed of the center's progress and to seek their input and guidance.

Qualifications:

• Bachelor's degree in education, business, or a related field; advanced degree preferred.
• At least 5 years of experience in a leadership role in education, preferably as a director or executive director.
• Strong business acumen and financial management skills.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

1. Check repaired / overhauled history of components and determine the workscope to perform.

2. Update and maintain database of all the additional requirements from customers to be performed on specific components. Inform workshop to perform these additional requirements for the specific components.

3. Track and update the status of all sub-components that are sent to outhouse vendors. Follow up with outhouse vendors on any queries related to these sub-components.

4. Monitor the availability of all spares that are indicated in Bill of Materials for all workshops.

5. Work closely with SIA and SIAEC Materials Requirement Planning Teams to provision sufficient spares to support operations.

6. Provide regular reports on the performance of outhouse vendors and inhouse workshop.

7. Carry out any other duties as assigned.

Requirements

1. Polytechnic Diploma in engineering or relevant quantitative disciplines

2. 1 - 3 years of relevant experience, ideally in Operations. Those without relevant experience are welcome to apply.

3. Strong skillsets in Operational Planning & Control

4. Open mindedness to approach problems from various angles

5. Good interpersonal communication skills

6. Strong analytical and reporting skills

7. Good computer skills in Microsoft Excel, Microsoft Word and SAP would be an advantage.

Job Title: Chief Executive Officer (CEO)
Location: Run around different outlets, Office at Jurong East Branch.
Working days / Timing: Mon - Fri (10AM - 7PM) ; Occasional weekends required (Compensate Time off in return)
Salary: $8000 - $15000

Position Overview:
The CEO will be responsible for overseeing all aspects of the centre's operations, including strategic planning, financial management, staff development, and programmatic excellence. The CEO will work closely with the board of directors to develop and implement a vision for the center that aligns with its mission and values.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic plan that ensures the center's long-term sustainability and growth.
• Financial Management: Oversee the center's financial operations, including budgeting, forecasting, and financial reporting.
• Program Development: Work with staff to develop and implement high-quality educational programs that meet the needs of students and families.
• Staff Development: Recruit, hire, and train a high-performing staff team. Provide leadership and support to staff to ensure their success and professional growth.
• Community Engagement: Build and maintain strong relationships with parents, students, staff, and the community at large.
• Compliance: Ensure that the center complies with all relevant laws, regulations, and licensing requirements.
• Board Relations: Work closely with the board of directors to keep them informed of the center's progress and to seek their input and guidance.

Qualifications:

• Bachelor's degree in education, business, or a related field; advanced degree preferred.
• At least 5 years of experience in a leadership role in education, preferably as a director or executive director.
• Strong business acumen and financial management skills.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

· Location: Raffles Place

· 5 days work week, 9am to 6pm

· Basic Salary: up to $5500

· 9 months contract (June/July 2024 to March 2025)

Requirements:

· Perform Monthly management accounts closing and prepare appropriate financial statement at quarter and year end

· Prepare monthly Finance Trade book PnL and balance sheet schedules

· Prepare Inventory reconciliation

· Posting internal AR/AP Transactions

· Prepare government surveys and other ad hoc duties.

· Maintain accounting controls by preparing and recommending policies and procedures

· Prepare and coordinate financial schedules for Quarter and year end Audit

· Documentation of processes and review of existing processes for enhancement.

· Provide support to senior management on cost and revenue analysis, key performing indicators and trend analysis

· Liaise directly with HQ (ATC) on submission of key performance reports

· Ensure compliance with statutory and regulatory requirements.

Requirements

· Bachelor’s degree preferred in Accounting, Finance or related field

· Minimum 5 years’ of prior Accounting or Finance experience in a trading environment

· Prior audit experience in Big 4 is preferred

· Some tax knowledge is a plus

· Knowledge of generally accepted accounting principles GAAP

· Proficient in MS Excel, vlookup, SAP is a must

· Good team player with the ability to work both independently and collaboratively in a team

· Able to work under pressure to meet tight deadlines

· Meticulous and a strong team player

· Need to commit to work on some weekends and after office hours

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

The Role and the Department

Financial Services represents the larger part of the Finance Department including Accounts Payable, Accounts Receivable, Student Services and Cash Management functions.

The Financial Services Support Administrator will report to the Financial Services Support Team Assistant Manager and the tasks associated with the role include:

• Compiling Standard Operating Principles
• Assist the Team Leader / Assistant Manager(s) with tasks where attention to detail is required e.g raising of invoices and Credit notes to customers
• Responsible for the compilation of financial data and processing adjustments as required
• Deal with queries
• Any other duties associated with the post

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

* 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year
* No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
* Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
* On site nursery is available and access to holiday camps for children aged 5-16 throughout the year.
* Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
* There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
* The opportunity to take part in staff volunteering activities to make a difference in the local community
* Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
* We offer generous pension schemes.

Proud member of the Disability Confident employer scheme

Job Description:

• You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling to all patients.
• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to angelapoh@recruitexpress.com.sg

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Country:  Australia Location:  Canning Vale, WA, Australia Location details:  Employment type:  Undefined term Full-time/part-time position:  Full time Workplace Type:  On-site Lead Service Planner At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. We are currently seeking a passionate, energetic and engaging Lead Service Planner to join our team. Based in Canning Vale, and reporting to the National Planning and Administration Manager, you will be responsible for leading the team of planners across WA, while also planning and executing of service, repairs and maintenance work through the assigned team of Technicians in Perth. The Role Lead and manage the…

Click here to view more detail / apply for Lead Service Planner

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

24

Salary Range: $13.50 - $22.00

Union Position:

No

Department Details

Summary

Performs complex billing activities such as processing aging reports, complicated or sensitive customer service issues, private insurance, Medicare and/or Medicaid pending claims and denials.

Job Description

Sets an example with behavior and attitude that exemplifies an eagerness to satisfy, develop positive relationships with clients, patients, residents, and resident representatives, co-workers, payers, and enhance public relations through verbal communication. Multitask-oriented, and possess the ability to use problem solving and judgment call skills daily. Has knowledge, which is unique to the reference industry relative to billing and insurance rules and regulations; uses knowledge to maintain accurate accounts receivable for patient/resident and client accounts. May be involved in the education and training of new employees and other health care professionals. Performs other related duties as assigned.

Qualifications

Post-secondary education or equivalent training in a health care or business related field is required; Associate's degree preferred.

Must have at least three years of applicable experience, with previous experience in a healthcare setting preferred. Computer skills sufficient to operate on-line systems and complex software with advanced functionality. Oral and written communication skills sufficient to interpret and apply policies and procedures for clarification and problem resolution.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Job Title: Care Planner
Location: Norwich
Salary: £23,100pa
Duration: This is a 9-12 month FTC position to cover maternity leave
Hours: Full time hours, Monday to Friday - 9am to 5pm with flexibility (plus on-call expectations)

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Care Planner, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Your role at Prestige:

We are looking for a dynamic Care Planner with solid planning and rostering experience that is matched to a flexible, enthusiastic and can-do attitude to join our Norwich team.

You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met.

As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

The role of Care Planner is always to promote Prestige Nursing & Care as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safety standards.

The success of this role will be measured by:

• Member utilisation targets are achieved
• Effective shift rostering including forward planning resulting in all clients having suitably allocated carers
• Identifying business growth opportunities
• Forming strong relationships with the Carers
• Business KPI's met

Responsibilities:

• Member utilisation targets are met
• To assess branch performance against weekly and monthly targets
• Identify trends to predict future requirements
• Maintain agreed schedules within agreed targets
• Maintain accurate records
• Ensure all members receive comprehensive schedule information
• Identify absence trends and concerns
• Drive improved satisfaction levels and rates
• Maintaining great relationships with existing clients and carers
• Maintain effective relationships with Branch Manager in resolving schedule conflicts
• Identify new business opportunities
• Ensure the effective placement of staff to meet client needs
• Prepare ad hoc reports as and when required
• On call duties as arranged locally
• The role is branch based but may require some travel to other branches/sites to meet the needs of the business

General Responsibilities:

• Support with the day-to-day responsibilities of the team when required
• Be a champion for internal customer service
• Do any other reasonable things your manager needs you to do

Skills and qualifications we're looking for:

• Confident in promoting the branch
• Self-motivated
• Computer literate
• A passion for managing and driving excellence
• Excellent organisational skills
• Understands target setting and performance
• The role requires a pro-active response to building key relationships
• An eye for detail is essential as is knowledge of current market conditions and trends
• Ability to manage change
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Demonstrates the behaviours associated with Prestige Nursing & Care values

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Annual leave purchase (ALP) scheme

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

#INDHP24

Salary: £31,199 - £35,579 per annum
Grade D
Permanent
37 Hours per Week

An exciting opportunity has arisen in our Adult Safeguarding Team. We are looking for a Support Planner with at least 2 years of experience of working in a Health & Social Care setting to work in this highly skilled team to support with our Safeguarding Duty System. You will be working with adults who have been referred to the team due to concerns about safeguarding. You will be expected to support with safeguarding duty; complete initial information gathering and signpost when concerns are received; and support practitioners with completing s42 safeguarding enquiries. You will work closely with colleagues in other departments and wider agencies in order to safeguard vulnerable adults.

You will become part of a very stable, award-winning team, where we provide the opportunity for you to grow and develop and join a very innovative and supportive service. The team is busy, but every case is different, and you will be able to draw on a wealth of knowledge and experience from your safeguarding team members, as well as our wider teams. We have adopted the Community Led Support Approach and all our teams work as one big team, in a person-centred way, with the focus being on building on the strengths of the person and the community around them. Working from home or our community hubs and flexible working is encouraged and supported; this is definitely not an office job and we guarantee that you with enjoy this innovative way of working!

Adult Social Care at Thurrock Council has so much to offer you, and we look forward to seeing what you can offer Adult Social Care.

The post will be a permanent position of 37 hours per week. Other employee benefits are available and can be discussed further at your interview. For an informal discussion please call Elmari Bishop on 01375 659810 or 07872 009804.

A Disclosure and Barring Service (DBS) check at an enhanced level is required for this role.

Advert Closing Date: 14 April 2024
Interview Date: 23 April 2024


To view the Job Profile and Person Specification please follow the link below:
jobprofile-support-planner.pdf

Proud member of the Disability Confident employer scheme

We are looking for a Patient Financial Service Officer to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec
• Diploma in Accountancy is a plus!

All qualified applicants, please send in your resume to:

medicalhealth@recruitexpress.com.sg

Nicole Ang (Outsourcing Team)

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