Our Client, a Fast Growing Pharma Company is looking out for an Senior CRM Analyst.
The JD as below:
Veeva CRM Management: Act as the functional and technical subject matter expert for the Veeva CRM system, and to support other Veeva Stack modules such as QMS, RIM, PromoMats, Events management, Salesforce Service Cloud, Contracts Vault, and Power BI reports as required.
Key Accountabilities
•Define a compelling Veeva CRM vision, craft multi-generational Veeva CRM strategies,and prioritize features with a focus on delivering maximum business value.
•Identify areas for enhancement, construct robust business cases, and devise comprehensive implementation plans.
•Develop a global perspective on Veeva CRM solutions to enable harmonization and leverage across countries.
•Production support for Veeva CRM on level 2 and level 3 tickets.
•Create and manage custom objects, fields, formulas, validation rules, custom workflows,process builder, and approval processes and ensure enhancements are successfully implemented on time.
Qualifications
•Tertiary qualifications in IT or related field (Essential)
•Minimum 3 years’ experience in an IT or related role (Essential)
•Salesforce.com or Veeva Certified Administrator (Essential)
•Advanced Administrator (Desirable)
•Experience in a Salesforce.com or Veeva System Administrator role using the platform atan enterprise level (Desirable)
•Experience in business system design and manage interface processes (Desirable)
•Experience in IT project management (Desirable)
How to Apply:
Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:
Consultant: Tan Jun Jie
EA personnel reg. no.R1878852
EA License No. 17C8502