Total 35,773 Relationship Manager job vacancies in Others category in The United States of America

Our client is a global and established Multinational Company, who is seeking to recruit a Indoor Relationship Manager (Telemarketing). This position is based in Singapore.

Indoor Relationship Manager (Telemarketing)

You will be responsible for generating new sales leads, quantifying and qualifying these sales leads utilizing globally agreed selection criteria before assigning the lead to a sales channel. You will also manage and coordinate Multi Channel Customers that do not currently have sufficient volume to warrant a phone call or field visit and to re-qualify and to endeavor to move as many of these accounts to Telesales or Field sales by assessing potential business growth through qualifying questions and direct marketing responses.

Responsibilities

· Qualify all internal and external lead sources in order to pass leads to the appropriate sales channel

· Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure company achieves its overall sales/revenue objectives and targets

· Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organization

· Maximize all opportunities to secure new business by providing account facilities to customers through the leads qualification process

· Adhere to regional standards and agreed procedures/processes

· Update all activities in Sales Reporting Tool in a timely manner

· Contact companies and individuals currently not holding an account and confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business

Requirements

· Diploma or equivalent

· Minimum 3 years of proven sales experience in telemarketing or customer service

· Sales and results-oriented, pro- active and possess a positive work attitude

· Ability to multi-task, and work under pressure and tight deadlines

· Demonstrate good spoken and written communication skills

· Proficient in Microsoft Excel and Word and IT savvy

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Who we’re looking for at SCAL

We offer an alternative to the traditional private banking model. At Schroders Wealth Management, we offer an investment-led wealth management service that applies independent and tailored client advice across a multi-custodial and open architecture platform. This approach is supported by the institutional buy-side investment expertise of the Schroders group and enhances our position in working alongside clients as their trusted advisers.

We want someone who can work alongside our Senior Relationship Managers, with the desire and curiosity to learn their job as well as your own. Someone who is passionate about delivering excellent client service and investment management for our clients.

We want someone who can work as a part of a team, potentially managing reports and someone who enjoys prospecting for new business. You'll be busy, hands-on and can-do.

Key Responsibilities:

- Work with Relationship Managers to manage clients' portfolios in line with their investment wishes, our rules and the regulations whilst developing relationships of trust

-Full understand the client's inter-family relationships, individual circumstances, long-term objectives, risk profile, mandates, restrictions and future needs

- Carry out trades in client portfolios in line with instructions and investment recommendations

- Prepare for and attend client meetings; write comprehensive meeting notes; and, respond to actions arising efficiently and accurately

-Take part in external fund manager meetings and internal investment meetings across Schroders to share information and insights on market knowledge

- Enable the client to make informed financial decisions by providing clear, relevant and timely information

- Report to the clients in a timely and professional manner

- Undertake regular review of the work of allocated to Relationship Management Assistant/ Client Service Executive to ensure that

• Mandates are adhered to;
• Risk profiles are respected;
• Clients are treated fairly;
• Suitable revenue from the clients is achieved.

- Actively market and develop profitable new client relationships both internally and externally

- Identify and convert new business opportunities in order to achieve your personal New Business target

- Develop an understanding of the full range of services offered by the business

- Contribute to business development including preparing investment proposals

- Close collaboration across all functional areas to facilitate efficient operation of accounts, resolve client issues and develop a position of trust with clients

- Maintain and update your knowledge through continual professional development (CPD)

- Manage and train RMAs/CSEs on the team where applicable

- Represent the Schroders brand and values in the market

The knowledge, experience and qualifications you need

- Minimum 3 years of experience in private wealth management

- Recognized university degree and CACS certification

- Experience with structures used by private clients for asset protection, tax efficiency and estate planning

- Experience in investing and administering assets in public and private markets

- Disciplined, with deep understanding of Compliance and Regulatory framework of the industry

- Strong relationship management and sales skills

- CFA charter-holder a plus

What you'll be like

- Driven, client-oriented with strong business acumen

- Proficient, proactive whilst collaborative

- A really good communicator – great at listening, being clear and giving reassurance

- A good number cruncher

- Self-motivated and enthusiastic

- Good at working in a team, and with other teams

- You’ll have real attention to detail

- Able to work under pressure and to tight deadlines

- Show a willingness to learn and develop and a desire to work with your colleagues to achieve excellent client outcome

Job Description

• Implement personal budget and performance targets.
• Be responsible for relationship maintaining, business development, financial planning and risk control with customers and interbank institutions.
• Be responsible for developing new customer pipelines and actively expanding institutional banking businesses.
• Provide consultancy and receive credit applications (including renewal, facility increase, facility alteration and change of credit terms and conditions for existing credit cases), be responsible for in-situ interview and filling the call memo as well as drafting the credit terms and conditions and producing credit review form and, where necessary, attending relevant review meetings to explain the credit cases in person.
• Be responsible for completing and inspecting the customer credit investigation work and relevant paperwork (including credit investigation report (including paperwork investigation, such as financial statement analysis, party of interest enquiry, Joint Credit Information Center enquiry and securities enquiry, and on site credit investigation), cross-reference appraisal report and other paperwork) produced by assistant relationship managers (ARM).
• Notify customers of the approval/rejection results of credit applications and oversee the guarantor-witnessing and contract signing processes thereafter or appoint an ARM to oversee the aforementioned matters.
• Track continuously the industrial updates, going concerns and business needs of customers.
• Set forth the terms and conditions of the approved credit facility and administer the follow-up management or other significant incident reporting and tracking.
• Supervise ARM on handling customers’ more-than-one-business-day due payment reminder and follow-up affairs (for due payment less than one business day, the reminder will be carried out by telephone call by the operation services clerk).
• Oversee or appoint an ARM to process collection matters and liaise with relevant departments.
• Oversee the paperwork preparation and process of the guarantor-witnessing, contract signing and account opening (preparation of contract and verification of contract content and version shall be done by credit administration personnel) or appoint an ARM to oversee the aforementioned.
• Process or authorize operation services clerks to process matters relating to interest rate / exchange rate.
• Conduct review and evaluate credit assets.
• Oversee other matters instructed by the Institutional Banking Division, branch manager or line manager.

Job Requirement

• Degree in relevant discipline from a recognized university.
• Familiar with basic corporate banking products including trade, loans, capital markets and treasury in order to effectively support the business
• Effectively bilingual in English and Mandarin as the role requires written and verbal communication in Traditional Chinese with Mandarin-speaking colleagues in Taiwan.

If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare, Global Medics and Litmus Solutions.

Litmus Workforce Solutions is a provider of flexible staffing solutions that empower NHS Trusts, Health Boards, and other healthcare providers to optimise their workforces. With operations across the United Kingdom and Ireland, we work in close partnership with our clients to deliver successful staffing solutions, designed to maximise resources, minimise costs and optimise the efficient delivery of patient care.

Medacs is recruiting for a Client Relationship Manager to join the Litmus workforce Solutions team in Glasgow, Scotland.

You will be managing the supply of candidates (Doctors) through the Managed Service with regular contact and relationship building with the Health Board client base and suppliers whilst directly managing a team of Workforce Solution Consultants and travelling to client sites in West Scotland and our offices in Glasgow.

Here's some of the key responsibilities:

• Deliver all SLA requirements ensuring all parties are working within the spirit of the contract, all aspects of contract delivery managed and met
• Monitor and review performance against all SLA requirements by proactively analysing data and creating improvement plans where required
• Manage and develop client relationships at all levels across all contracted sites
• Work closely with client stakeholders
• Take ownership of all client requirements, resolve client queries and complaints, and act as a first point of contact for all client/supplier queries
• Analyse client and market trends to identify opportunities for further savings and areas for development of the service
• Manage the team to ensure shift requirements and cascades to all agreed suppliers
• Maintain an in Depth understanding of the software platforms related to the role for Client, Supplier and Candidate
• Support the client, supplier and candidate with issues using any software or system providing further training if required
• Provide feedback on agency performance in support of Agency Supplier reviews conducted by the Supply Chain Team
• Own and create an ongoing continuous improvement plan
• Liaise with the sales team to identify and support new opportunities
• Line Manage, Develop and Support the team reporting into the role
• Support Accounts and Billing with queries
• Ensure candidates regularly submit timesheets and the team develop strong working relationships with all Supply Partners to maximise candidate flow
• Visiting clients onsite so ideally you will need a clean UK driving license

When joining MGG you will have access to a range of benefits that we have on offer:

• Salary 28k-35k + bonus
• 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
• Paid volunteering day
• Company pension and life assurance
• Well being support through an Employee Assistance Programme
• A voluntary mentoring programmes
• Reward and recognition awards

ABOUT YOU - Ideally you will understand the healthcare and recruitment sector markets, have previous experience running multi-channel accounts, liaising with Senior Stakeholders, people management and be comfortable with complex data analysis and presentation with the ability to travel between client sites.

ABOUT US - We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.
MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia, and New Zealand.

The MGG family is welcoming, innovative, and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity and Inclusion means we recognise candidates may want to anonymise their CV during the application process, if you wish to do this, you are welcome to do so.

RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Career Teachers, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare and Tate.

Please see our privacy notice and note all data processing will be in line with our privacy notice that you can view by clicking here https://www.rssglobal.com/privacy-policy/

• Develop and strengthen client relationships with the Bank in accordance with relevant business goals.
• Conduct all required Know Your Customer (KYC), AML process, procedures and documentation.
• Up-sell and provide regular market colours and trend analysis to these customers.
• Contribute to the bottom-line of Private Banking through the accomplishment of profit and growth targets.
• Ensure superior customer service and contribute to the overall customer experience of the Bank.
• Have an oversight on the dealing infrastructure / processes / systems for the investment products, and be responsible for all sales documentations, product agreements, and service evel agreements.
• Identify changes in regional market practice and regulatory requirements to develop and improve systems, frameworks and tools

Requirements

• University graduate with minimum 3 - 5 years of relationship manager experience.
• Sound understanding of economics, best market practices and investment products in the wealth management business.
• Holder of the existing CMFAS certification (e.g. CACS1, CACS2, M1, M5, M6, M6A, M8, M8A, M9, M9A & HI) is a mandatory requirement of this job.
• Good team player with strong interpersonal and communication skills to work well with all levels of counterparts.
• Willingness to work under a dynamic environment, multi-tasking skills to handle tight and short assignment and meet project deadlines.

Interested candidates please email resume in MS Word format to recruit@waterstone.com.sg

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

Join us today!

Basic salary + monthly incentives+ allowances+performance bonus!

Key Responsibilities

• Acquiring new corporate clients
• Servicing and fostering relationships with existing accounts
• Conduct reviews & customize solutions to adhere to customer’s financial needs
• Actively seeking referrals from new & existing clients by establishing network of business contacts
• Maintain a high standard of service quality & compliance
• Generate & achieve revenue targets assigned

Requirements

• Diploma/Degree in Business/Sales/Marketing with at least 2 years of relevant experiences in banking & finance/ SME / Corporate Lending.
• Strong understanding of customer and market dynamics and requirements.
• Able to interact & engage with others easily to generate potential business leads
• Possess out-of-box thinking to identify new business opportunities and penetrate new accounts
• Result driven with proven track record of performance and able to work independently.

Working with one of the top foreign bank to hire relationship managers to join their expanding team in the consumer banking space. This is a banking front office sales position with sales target.

- Structured progression

- Excellent platform to learn and grow within the bank

- CMFAS paid for

about the job

• Provide financial advice to clients through offering wealth management solutions, such as insurance, structured deposits, loans and unit trusts
• Develop and strengthen long-term relationships with clients under your portfolio

skills and experience required

• Degree/local diploma in any discipline
• Strong communicator and self-motivated

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

The Role Responsibilities

Job Purpose

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

· Agreed individual sales target

· Agreed service standards to customers

· Operation control and sales compliance

Strategy

· Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

· Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

· Responsible for executing sales targets.

People & Talent

· Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

· The ability to stay compliance to the regulated role govern by MAS

Governance

· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB International Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Treasury, Investment and Insurance Specialists, SCB China RMs.

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

· CMFAS Exams

· Experience in Managing North Asia Market

· Good understanding and command of Mandarin as the incumbent will be supporting Chinese market

· 5 years of experience in Banking.

· Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.

Role Specific Technical Competencies

· Agreed individual sales target

· Agreed service standards to customers

· Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is a reputable global bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 1 year of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

Posted: 09/04/2024 Closing Date: 09/05/2024 Job Type: Permanent - Full Time Location: Perth Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world. We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 185,000 customers to be part of the clean money movement. We are currently seeking for a permanent, full time Relationship Manager – Partnerships. This position is responsible for developing the bank’s third party broker relationships across designated territory and ensuring an exceptional experience for both the mortgage broker partners and the customer. This is a remote role and…

Click here to view more detail / apply for Relationship Manager - Partnerships

Your new company
Hays is working with a higher education organisation in Bristol.
Your new role
The organisation is looking for a Client Services Manager for around 4-5 months. You will support the business plan for the Venues and Events department, creating new and developing existing customer relationships. This is a full-time post, Monday to Friday, 35 hours, offering hybrid working. Pay for the role is £18.12 per hour + holiday. Main duties include:

• Managing customer relations
• Take responsibility for feedback from customer enquiries
• Developing and creating positive relationships with clients
• Use the Events booking system to proactively monitor client spending
• Prepare information for customer review meetings
• Meet prospective and existing customers via appointments, with a variety of organisations
• Attend networking events

What you'll need to succeed

• Experience of working in an events sales environment
• Knowledge and understanding of event booking systems
• Experience preparing event proposals
• Excellent IT skills
• Experience working in higher education desirable
• UK driving licence

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Role Responsibilities

Job Purpose

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

· Agreed individual sales target

· Agreed service standards to customers

· Operation control and sales compliance

Strategy

· Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

· Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

· Responsible for executing sales targets.

People & Talent

· Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

· The ability to stay compliance to the regulated role govern by MAS

Governance

· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB International Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Treasury, Investment and Insurance Specialists, SCB China RMs.

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

· CMFAS Exams

· Experience in Managing North Asia Market

· Good understanding and command of Mandarin as the incumbent will be supporting Chinese market

· 5 years of experience in Banking.

· Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.

Role Specific Technical Competencies

· Agreed individual sales target

· Agreed service standards to customers

· Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Description of Duties

• Proactively identify and secure sales for new and used cars, including our luxury, super cars and pre-own selection.
• Provide professional service to existing and potential customers from before sales to after sales.
• Demonstrate integrity, genuineness and courtesy when handling customers.
• Proactive in learning about vehicles' specifications and functions.
• Consistently keep up with new market trends and demands, eg. products and pricing knowledge.
• Attend to all customers enquiries.
• Actively and professionally resolve customer feedback.
• Ensure showroom is in the best condition.
• Able to handle luxury and supercars.

Requirements

• Valid class 3/3A license with a minimum 2 years driving experience.
• Excellent teamwork, communication and interpersonal skills.
• Experience in airline, retail sales and hospitality industry are welcome to apply.
• Able to work on weekend and public holiday.

Job Title: Outbound Relationship Manager
Job Location: Altrincham, Manchester
Job Salary: £25,000 - £26,000
Hours: Mon-Fri Working Hours
NO WEEKEND WORK!

Search Manchester are looking for an Outbound Relationship Manager to join a reputable and thriving non-regulated Bridging & Development company based in Altrincham. With a proven track record of success, specialise in providing tailored financial solutions for various property projects. They are dedicated to excellence, innovation, and fostering a collaborative work environment. As they continue to grow, we are seeking a dynamic and results-driven Outbound Sales Advisor to join the team.

Benefits:
* Competitive salary with an annual bonus!
* Opportunity to work with a dynamic and forward-thinking team in a growing company.
* Supportive work environment with opportunities for professional development and career advancement.
* Medicash Package
* 25 days holidays + Bank
* Shut over Xmas
* Annual trip to Marbella
* Company seafront caravan in Wales, free to use!
* Convenient location in Altrincham, Manchester with access to amenities and transportation options

Responsibilities of an Outbound Relationship Manager:
* Reach out to lapsed brokers via phone, email, and other communication channels to reignite relationships and reacquire their business.
* Understand the needs and preferences of lapsed brokers and present compelling solutions to re-engage their interest in our services.
* Effectively communicate the value proposition of our products and services, emphasising benefits and competitive advantages.
* Build and maintain strong, long-lasting relationships with brokers through regular follow-ups and proactive communication.
* Collaborate with the Underwriting team to identify opportunities, share insights, and optimise strategies for re-engaging lapsed brokers.

Requirements of a Outbound Relationship Manager:
* Previous experience in outbound sales or account management
* Excellent communication and interpersonal skills, with the ability to engage and build rapport with brokers effectively.
* Proven track record of meeting or exceeding sales targets and KPIs.
* Strong negotiation and persuasion skills, with a customer-centric approach.
* Self-motivated and results-driven, with a proactive attitude towards achieving goals.
* Ability to work well both independently and as part of a collaborative team.
* Knowledge of bridging finance and property development is desirable but not essential.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.