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JOB SUMMARY
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
RESPONSIBILITIES
Strategy
Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Branch Manager, Business Manager, Product Mgr and etc.
Other Responsibilities
· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· RNF and CFMAS
· 1 year of sales and relationship management experience
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Client Onboarding :
Processes
Risk Management
Governance
People Management
Key stakeholders
Our Ideal Candidate
Role Specific Technical Competencies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Strategy
Business
Processes
People & Talent
Risk Management
Governance
Project/Change Management
Regulatory Relationships & Regulatory Change
Regulatory & Business Conduct
Key stakeholders
Other Responsibilities
Our Ideal Candidate
Role Specific Technical Competencies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
This is a role in the Digital Channel and Data analytics (“DCDA”) team within Standard Chartered’s Corporate, Commercial and Institutional Banking (“CCIB”) client segment.
As the Chief Product Owner for the Standard Chartered Corporate Banking S2B Mobile App which serves our global clients across our 40+ footprint markets, you will be responsible for shaping the product strategy, driving its development, and ensuring its alignment with the CCIB and DCDA’s goals. You will lead a cross-functional team of product managers, designers, engineers, and other stakeholders to deliver a world-class mobile app experience for our corporate clients.
Strategy
Business
Processes
People & Talent
Risk Management
Governance
Key stakeholders
Our Ideal Candidate
Role Specific Technical Competencies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
To investigate risk events / cases:-
To support Director Case Investigations to lead and manage the Singapore Financial Crime Compliance (FCC)’s Case Investigation Team, as required, including but not limited to:-
Other relevant responsibilities are:-
Regulatory & Business Conduct
Other Responsibilities
Our Ideal Candidate
Role Specific Technical Competencies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Trade & Working Capital is an integral part of the Bank’s DNA. As a network-driven Trade bank, we support vast international trading networks across a large range of commodities, markets, and specialisms – helping millions of people, clients and businesses achieve their financial aspirations. Our uniqueness is our distinctive network that stretches across core emerging markets with onshore Trade solutions in 42 markets across Asia, Africa, the Middle East and beyond.
Trade & Working Capital, within Transaction Banking, is grounded in the Bank’s strategic priorities through delivering customer value, driving productivity, optimizing cost efficiencies, facilitating #simplefasterbetter, and living the valued behaviours. In addition, we have set an ambitious strategy to grow the Trade & Working Capital franchise to a US$2 billion and beyond business.
To get things done faster to support this growth, a core team of product managers serving as Product Initiatives Leads for Trade will, on a rolling basis, drive selected high-impact and high-visibility group or regional initiative(s) under Trade’s core priorities that will help move the needle in reaching our Trade goals. This role requires an individual with a ‘can-do’ attitude to support the Product Initiative Leads for the end-to-end execution and commercialization of Trade initiatives, and when the time comes, to also lead selected initiatives. Ability to collaborate with other stakeholders is essential, as the team works closely with key stakeholders within the bank, from Global/Regional Trade product heads, to RFOs, to key counterparts from Sales and Operations teams.
We are looking for an individual who can operate in new (often ambiguous) areas, can provide critical thinking, problem solving and drive execution of the product initiatives.
Responsibilities
Regulatory & Business Conduct
Key stakeholders
Our Ideal Candidate
Role Specific Technical Competencies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Job Purpose
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Key Measurables
· Agreed individual sales target
· Agreed service standards to customers
· Operation control and sales compliance
Strategy
· Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.
Business
· Awareness and understanding of the wider business, economic and market environment in which the Group operates
Processes
· Responsible for executing sales targets.
People & Talent
· Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.
Risk Management
· The ability to stay compliance to the regulated role govern by MAS
Governance
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the Singapore CPBB International Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Treasury, Investment and Insurance Specialists, SCB China RMs.
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
· CMFAS Exams
· Experience in Managing North Asia Market
· Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
· 5 years of experience in Banking.
· Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.
Role Specific Technical Competencies
· Agreed individual sales target
· Agreed service standards to customers
· Operation control and sales compliance
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Job Purpose
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Key Measurables
· Agreed individual sales target
· Agreed service standards to customers
· Operation control and sales compliance
Strategy
· Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.
Business
· Awareness and understanding of the wider business, economic and market environment in which the Group operates
Processes
· Responsible for executing sales targets.
People & Talent
· Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.
Risk Management
· The ability to stay compliance to the regulated role govern by MAS
Governance
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the Singapore CPBB International Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Treasury, Investment and Insurance Specialists, SCB China RMs.
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
· CMFAS Exams
· Experience in Managing North Asia Market
· Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
· 5 years of experience in Banking.
· Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.
Role Specific Technical Competencies
· Agreed individual sales target
· Agreed service standards to customers
· Operation control and sales compliance
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Supports the Global Head of Corporate Coverage CIB’s office as the Business Planning manager for Corporate Coverage including Global Subsidiaries, and will be responsible globally in driving business performance and results through 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management and 5) supporting discussions and decision-making at various forums / committees
Business Performance (Revenues and Returns)
· Analysis of Revenues and Returns for Corporate Coverage
· Preparation of performance presentations for various stakeholders
· Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance and improve productivity
· Manage Client Coverage cost budgets and cost centres in close coordination and with the support from HR and Finance.
· Review and track frontline productivity using a standardised approach. Identify areas for improvement.
· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.
Business Strategy & Project Management
· Ensure MT’s & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances
· Execute plans to optimise people, processes and systems
· Ensure frontline awareness of key operational changes impacting clients, RMs and the broader client teams
· Support and execution of specific business-related projects
Sales planning enablement & client portfolio management
· Oversee Account Plan execution within renewal timelines
· Review & track adequate coverage of platinum, gold, silver & portfolio tier clients
· Co-ordinate tail management and run-off tracking
· Work with marketing teams to define, execute and track the marketing & client engagement plans
Continuous improvement initiatives
· Keep abreast of best practices in learning and development to raise the performance
· Optimise current processes to meet customer requirements (internal and external)
People and Talent
· Support in delivering against HR objectives and initiatives
· Work closely with Business Development team on RM scorecards
· Support the annual P3 process (compensation, bonus and promotions)
· Help to develop and manage the Coverage Conduct Plan, ensure all the actions are executed in timely manner
Risk, Control & Governance
· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
· Responsible for delivering effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
· Review papers for Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC)
· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, NFRC
· Develop a strong conduct, risk and control environment to minimise operational loss and audit failures and in partnership with MT members / other relevant stakeholders to ensure appropriate focus on issues and resolution
Business Administration
· Co-ordination on headcount management and cost management
· Consolidation review and refinement of information required from various stakeholders
· Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc.
· Co-ordinate staff training programmes and initiatives
Regulatory & Business Conduct
· Demonstrate an awareness of the sensitivity of some of the information presented with.
· Display exemplary conduct and live by the Group’s Values and Code of Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
· Global Head of Corporate Coverage
· Regional & Country Coverage Heads
· Corporate Coverage and Global Subsidiaries MT
· Regional & Country CEO office
· CIB Business Development team
· Other countries/regional & segments business planning managers
· support functions
· CIB product partners
· Stakeholders across COO
Other Responsibilities
· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· Masters or Bachelor’s degree
· 7 years of experience in business management and risk governance framework
· Comprehensive knowledge of risk governance frameworks & quality framework and processes
· Proactive and positive with the ability to make good / sound decisions and use independent judgement
· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
· Ability to create effective work relationships across functions & borders
· Interpersonal skills in networking, influencing and decision taking
· Good presentation, time management, negotiation and influencing skills
· Excellent written & oral communication skills
· Can work independently to strict timeframes
· Focused, organised and results-oriented
· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
· Assertive, tenacious and willing to challenge when required
· Knowledge of the Global regulatory environment and the ongoing developments
· Interpersonal skills in networking, influencing and decision taking
Contributes to:
· Effective governance
· Risk escalation and awareness
· Effective Quality
· Effective Training
· Effective Communication
Role Specific Technical Competencies
· Business Markets
· Financial Analysis
· Risk Management
· Planning: tactical, strategic
· Managing Change
· Relationship management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
As a Lead Business Analyst in our cross-functional squads, you will support the Product Owners in driving the outcomes of the squad to deliver on their objectives and key results. You will work closely with the Product Owners in creating business requirements to achieve business goals and develop the overall product roadmap. You must have proficiency in AI/ML based advanced analytics and have experience in driving digital transformation projects in Wealth Management.
We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the squad and amongst stakeholders.
The candidate must possess 5 +years of experience in Banking / Wealth Management. The candidate must have proficiency in Data & Analytics and Recommendation systems which include Rule based, Decision trees, advance analytics and machine learning, as well as strong understanding of data platforms and data interfaces. Experience in solution designing and stakeholder management is a plus.
Business
· Create Business requirements and follow through with walkthrough with Technology team for functional implementation
· Create use cases / framework around the analytics space (e.g. AI / NLP / NLU)
· Support the Product Owners for implementation of digital advisory tools from ideation, design, development, and adoption
· Identify, refine and document business requirements throughout the life cycle of implementation
· Design and develop platform and supporting data sources/interface
· Perform analysis and prepare test cases covering various scenarios
· Participate in UAT and ensure contribution towards successful delivery/implementation
· Ensure proper documentation and sign off from stakeholders are properly maintained
· Liaise with key stakeholders and reporting teams and with application vendors as applicable
· Maintain timely & Quality delivery of all tasks / activities assigned.
· Communicate efficiently the business process requirements to IT staff, program staff and stakeholder.
· Bridge vendor products and internal technology and build a best-in-class advisory platform, fully integrating investment ideas
· To liaise with external providers, research and evaluate tools and products, and onboard and collaborate where suitable, to increase Digital Advisory efficiency and effectiveness.
· To stay abreast of industry developments related to investment advisory and portfolio construction and incorporate best practices where possible
Processes
· Awareness and adherence to advisory process of Advisory Frontline tools.
Risk Management
· Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite
· Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
· Responsible for delivering ‘effective governance’ within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.
· Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank’s risk appetite.
· Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank’s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key stakeholders
· Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)
· Global WM Product Teams
· Global and Country Technology teams
· Product Owners across Digital Advisory and Client Journey
· Country WM Product Heads
· Group, Regional and Country WM COO teams
Other Responsibilities
· Do the right thing: Be brave, be the change; Think client; Live with integrity
· Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures
· Better together: See more in others; How can I help? Build for the long term
· This Job Description should be read in conjunction with the relevant terms of reference, the Group’s Governance Manual which sets out responsibilities for establishing, maintaining and implementing the Group’s high-level systems and controls, policies and procedures, and the jobholder’s contract of employment. The jobholder acknowledges that he / she has understood and will abide by the responsibilities set out in the Governance Manual as well as ensure compliance with Group Code of Conduct, and the local regulators Statements of Principle and Code of Practice for Regulated roles.
· Standard Chartered is committed to diversity and inclusion. By providing equal opportunities we foster a work environment which embraces diversity and gets the best out of the broadest spectrum of people to sustain business performance and competitive advantage. We build an inclusive culture by demonstrating respect for each other’s unique strengths and perspectives to enable every employee to develop a sense of belonging, and have the opportunity to maximise their potential.
· The signed job description should be part of the job library and be used for Performance Management objective purposes, development needs, and hiring requirements as needed.
Our Ideal Candidate
· MBA or CFA strongly preferred
· 5+ years experience in Digital banking initiatives especially on Mobile Banking, Online Banking, RM dashboard, or any other digital channels or devices.
· 5+ years experience in Digital & technology implementations, preferably in a large wealth management organization, handling complex implementations.
· 5+ years experience Product Delivery, Product Management or Product Owner Experience
· Experience in client personalization, digital analytics and recommendation systems
· Broad technology knowledge and comfort level, and history of successful matrix management while representing the wealth advisory business.
· Experience in managing teams across a global organization with senior stakeholders in various locations
· Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative client engagement technology..
· Proven experience in Scrum or similar Agile development methodology.
· Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.
· Understanding the Customer Experience design and user experience principle
· Expertise in external vendor and product management
Skills
· Strong intellect with superior analytical, problem solving and decision-making skills
· Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results
· Strong communication skills – oral, written and presentation to explain complex or technical issues for a broad audience
· Strong ability to map the client requirements into functional specifications
· Experienced with designing customer journey’s
· Experienced with design and delivery of Digital applications such as Mobile applications
· Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies
· Experienced with managing delivery with scrum masters, technical developers and architects
· Ability to manage the effective planning, implementation, evaluation and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology
· Good understanding of wealth management products and investments
Role Specific Technical Competencies
· Agile Product Owner
· Business Analysis
· Customer Experience design and user experience principle
· Scrum or similar Agile development methodology
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· Demonstrate good understanding of the clients’ strategy, business activities, banking needs and the markets in which they operate. Leverage existing relationship established by the GAM/ seniors with the clients’ high level (C suite) executives and actively engage with them.
· Takes personal responsibility to provide support, advice and help to improve efficiency and service quality to the clients. Highlight successes and escalate issues early to relevant seniors.
· Constantly evaluate the client portfolio to ensure the efficient use of our balance sheet and good returns in line with the value, risk appetite and financial aspirations of SCB.
· Actively align with line manager on career development, consciously develop risk awareness and maintain the risk-return discipline and adhere to the bank’s global standards in diversification and inclusion. Improve skill set through on the job learning and comprehensive training programs.
· Comply to the bank policies, procedures and relevant banking regulations. Effectively support the governance and controls established to maintain a high standard of compliance. Maintain a good working relationship with Credit, Legal and Compliance as the key stakeholders.
· Lead the origination and relationship management of a Chinese client portfolio in BBD, PSDO, Investor and SIG sectors, including setting overall business strategy and account plan within the directive of the respective business heads and aligned with SCB priorities, and Global FI priority specifically.
Drive and support collaboration with GAMs, client managers, product partners and risk team to deliver the client strategy and meet the budget through consistent sales discipline and execution. Create long term value for the bank with strong RORWA focus and try to maximize returns within risk appetite set.
· Provide well-designed solutions from our full range of products and services to clients
· Fulfill the cross-sell commitments made in the Account Planning and deal approval processes to improve overall client profitability
· Deepen and broaden client relationship in line with our risk appetite through the diversification of products and services for clients, focusing on those delivering non-funded revenue (“NFR”)
Strategy
· Identify client needs and buying centers leveraging SCB’s full set of product capabilities; originate new business and grow the franchise with our network advantage
· Critically review clients and prospects based on their alignment to SCB standards around risk tolerance, fit with footprint, business potential, values and market perception to ensure we are banking with the right clients. Provide inputs on the objectives and performance of the clients covered to GAMs and product partners.
· Engage senior management and client decision makers to improve the quality of dialogue and maintain a strategic partnership with the important clients.
Develop and implement the client strategy for the Chinese BBD, PSDO, Investor and SIG portfolio which aligns with the established framework (account plan, FI priorities, valued behaviour) of the Bank and Global FI.
· Accountability for delivering financial performance (revenues, costs, RoRWA, etc.)
· Accountability for all other objectives set by the management, specifically on compliance (AML, CDD) and credit risk management
Processes
Proactively manage the designated client portfolio to ensure:
· Close ties exist with key stakeholders e.g. Financial Markets, Transaction Banking, Corporate Finance, Risk, Country CEOs, Service Delivery, etc.
· Sufficient training to get the understanding of the regulatory environment and Group policies
· Key risks and concerns (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio are appropriately identified and managed
· All sales disciplines are adhered to in accordance with Global FI standards i.e. Account Planning, Call Reports, Deal Pipeline Management
Develop new business opportunities through attendance at key Industry events as necessary
People & Talent
· Adhere to job descriptions and objectives set by line manager and actively seek feedback on performance
· Actively participate in career development planning and alignment with line manager. Develop risk awareness and maintain up to date knowledge on regulatory developments and compliance standards
· Adhere to the bank’s global standards through completion of various mandatory trainings. Improve relevant skill set through on the job learning and comprehensive training programs
Risk Management
· As first line of risk, own and manage the risks within the business and identify, monitor and escalate risks and issues to Second Line and the Senior Management.
· Get familiar with the client behavior through tools and information available and understand the regulation, economic and risk environment of the countries the client operates in
· Take the initiative to be trained on various risks (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio and ensure that key risks and concerns are managed and remediated with adequate escalation to Regional / Country FI Heads and Group governance committees
· Embed the Group’s values and code of conduct into daily behavior and ensure the adherence to the highest standards of ethics and compliance with relevant policies, processes and regulations by the team members.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Willing to work with any local regulators in an open and cooperative manner
Key stakeholders
Internal:
· Engage with GAMs and product partners within the region and globally to ensure breadth and depth of client coverage
· Engage with Client Managers on relevant client account management activities
· Engage with Risk and Legal & Compliance to ensure the portfolio remains credit worthy and within the policies of the bank
· Engage with seniors for their help to maintain good relationship with clients’ decision makers
· Engage with Belt & Road Central Team to ensure a close tie with all stakeholders in China
External:
· Engage with the key contacts and seniors of Chinese BBD, PSDO, Investor and SIG clients in the region
· Engage with the peers in the FI banking business for syndications, club loan and trade asset management
· Engage with the regulators for relevant business development for clients
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· Education: Bachelor degree in Banking or Finance preferred
· 7+ years’ experience in banking or another relevant environment
· Certifications: Correspondent banking learning’s; ICA or ACAMS certification to be obtained
· Effective Stakeholder management
Role Specific Technical Competencies
· Spot Opportunities
· Solve Problems
· Take the Lead
· Build Resilience
· Collaborate
· Communicate
· Deliver Sustainably
· Achieve Results
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Global Implementation is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. The team is client-facing and provides technical solution advisory on client implementation as part of RFP/RFI responses, client pitches and end-to-end implementation cycle, supporting and onboarding clients, providing project management support (i.e. ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e. understanding clients’ business strategy and needs) to support implementation of TB products.
The candidate is responsible to drive and execute the strategy of TB Global Implementation in all aspects while working closely with Regional and TB Centre Heads/Leads in ensuring both clients and internal teams are provided with the best technical advisory support for TB Products and Channels solutions. The candidate will need to support end-to-end client implementation, including providing technical solutioning and security protocol advisory, keeping in touch with the latest technology developments and industry best practices, perform troubleshooting and root cause analysis contributing to resolution of technical issues related to the implementation, and continuously improving client satisfaction and drive revenue realisation. The candidate is also responsible in leading a sub-team of Technical Advisory Specialists who are based in various locations and ensure that the team continues to provide best-in-class technical advisory to clients for our TB Products and Channels solutions.
Strategy
· Drive Global Implementation Strategy and actively participate in identifying opportunities to uplift and/or re-establish the profile/identity of the Global Implementation team
· Lead the roll-out of Client Implementation Harmonisation
· Provide key inputs to identify and participate in defining Global Implementation initiatives and hub location strategy
· Lead the development of frameworks and/or redesigning of processes, systems and operating models
· Continuous engagement in collaboration with Product/Channels/Technology in the designing of a suite of capabilities and services
· Drive focused client sessions with Sales, Coverage, Product and other partners to position overall propositions
· Develop regular connect sessions with Clients, including participating in various client and industry forums/events/conferences
· Drive strategic plan/roadmap of client deal management
· Keep in touch with the emerging technologies and industry best practices, working with stakeholders and Product partners to drive the digital agenda and strategy for Global Implementation
· Establish and maintain the technical advisory knowledge document repository and client guides, including the strategy on maximizing utilisation and maintenance, ensuring the documents are kept up-to-date
Business
· Help identify opportunities to build incremental and defending existing business, participate in responses to RFPs/RFIs and client pitches and providing best-in-class technical solution advisory to clients and prospects, partnering Sales, Coverage and Product partners.
· Ensure a continuous improvement model is adopted to drive efficiency, including harmonisation with support partners, and extended Global Implementation team
· Help identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners
· Help identify opportunities to improve existing operating model, including the current resourcing and client footprint strategy
· Help develop an approach to build bench strength within the Technical Integration team and wider Global Implementation team
· Help identify opportunities to reduce costs
Processes
· Ensure effective and disciplined usage of the Implementation Management system for self and team
· Help drive the discipline of Client and Project Management across the team
· Has product knowledge in both cash and trade, and technical knowledge on implementing TB solutions and client integrations
· Ability to manage ambiguity in uncertain situations and escalate in a timely manner
· Provide inputs to strategise the implementation of key deals or co-created deals
· Proactive client deal management, including providing key inputs into solutions for the clients
· Drive the team to achieve optimal technical solutions leading to improved client experience and implementation cycle time
· Provide timely support for high profile deals (RFP/RFI and global/regional mandates)
· Knowledge in identifying cross-sell opportunities
· Provide support to Regional Heads/Leads and/or Country Heads/Leads in driving an integrated approach with partners to capture client feedback opportunities
· Provide key inputs for management packs, with opportunities to present in management forums on behalf of Regional Heads/Leads and/or Country Heads/Leads
· Work closely with RM and TB Sales teams to provide technical solutioning inputs in RFP/RFI responses on the implementation component as part of the Deal team
· Provide technical advisory and support, including trouble-shooting, root cause analysis and driving resolution for technical issues encountered as part of the end-to-end implementation cycle.
· Collaborate with Sales, Coverage, Product Management, Product Development, Channel Management, Technology, Operations and other relevant Functional teams on solution designing
· Develop and nurture client relationships to ensure products and services remain aligned to client needs
· Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development
· Participate in technical discussions, execution of documentation, ERP integration, technical set ups, planning, testing, training and onboarding
· Work closely with clients and Product Management during the project requirements gathering, developing technical solutions, system integrations, user testing and training
· Help drive sustainability when considering processes, systems and operating model
· Work with DCDA, Technology and Operations to design and implement platforms/ecosystems to support TB products
· Understand emerging technologies and innovations to help improve product offerings and solutions to meet evolving client needs
· Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience and optimal solutions for clients
· Engage in discussions, forums and events around emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify and improve business processes
Help drive post implementation activities, including:
· Post Implementation Surveys / client testimonials
· Sharing constructive client feedback with relevant partners
People & Talent
· Support a safe, inclusive and collaborative environment for all team members
· Promote growth and development with direct reports including actively tracking progress (where applicable)
· Encourage open and regular transparent conversations, including two-way feedback loops
· Provide ongoing mentorship and guidance (where applicable)
· Embrace and promote a data driven culture
· Help create a culture of trust and continuous learning mindset
· Manage and provide key inputs to the team’s training plans, awards, etc.
· Equip the team with the necessary knowledge and skills through training
· Help foster a safe environment to encourage team members to be brave and speak out
Risk Management
· Support the holistic data management framework for Implementation Management system
· Ensure adherence to all local regulatory, legal and compliance requirements
· Proactive risk management; including delivery and operational risks
Governance
· Adherence to all bank’s policies and standards, including timely completion of e-Learning courses for self and direct reports (where applicable)
· Ensure implementation governance controls are properly executed by the team
· Assist with the governance of business controls; including identifying opportunities to develop new business controls
· Participate in Regional/Country Implementation Governance forums to support Regional Heads/Leads and/or Country Heads/Leads
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Keep abreast with regulatory changes to ensure TB products and solutions are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)
· Keep abreast with changing regulatory requirements and provide advisory support to clients
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Timely completion of all mandatory risk and compliance training including e-learnings within stated timeframes
Key stakeholders
Internal
· Global & Regional Implementation Heads/Leads and Country Implementation Managers
· Sales Managers
· Product Managers
· Relationship Managers
· Client Managers
· Service Managers
· Operations and Support teams (IMO, GBS, CFCC, Legal, etc.)
· Technology delivery teams (T&I, PSS, etc.)
· DCDA team
· Global Implementation MT and their delegates
External
· Client Stakeholders (Technology, Treasury, Project Manager, etc.)
· Third Party Providers
Our Ideal Candidate
· 15+ years of banking and finance or relevant industry experience with Transaction Banking product knowledge
· Strong technical knowledge and experience in technical advisory and solution delivery in Client Implementation
· Change & Transformational experience in Client Implementation with strong delivery focus
· Excellent stakeholder engagement
· Strong knowledge in H2H, SWIFT and emerging technologies, API, system and technology integrations, and TB products preferred
· Knowledge of ERP and TMS systems in the market
· Creative problem-solver with a strategic mindset
· SAP certified professional is preferred
· Excellent written and verbal communication skills, including presentation skills
· Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset
· Effectively manage escalations
· Leading diverse teams and People Manager skills
Role Specific Technical Competencies
· Application Programming Interfaces (APIs)
· Client experience, behaviours and preferences
· Operational Risk
· Change/ Project Management
· System and technology solutioning and integration
· Communication & Presentation skills
· Stakeholder Management
· Strategic Thinking
· Transaction Banking Product knowledge
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Paid Media is a key Acquisition Channel for SCB and the incumbent will be responsible for leading the Global Performance Media strategy for the Wealth, Retail and Business Banking group. The Paid Media Lead will be responsible for managing the channel’s innovation pilot test media, optimization, budgeting, performance management and reporting processes.
The candidate will oversee progress of Group DSM Paid Media initiatives, new performance media platform opportunities, conversion optimization improvements, channel expansion and process improvements.
Based in Singapore, the Global Paid Media Lead will lead the vision and implementation of Paid Media standards and strategy along with members of the Digital and Brand & Marketing teams. The incumbent will work closely with the Digital Sales teams, Martech, Brand & Marketing, Agencies, data and analytics, and risk teams to enable Paid Media enhancement initiatives, through ideation of Paid Media performance opportunities, prioritizing & conducting rapid test and learn programmes with Country squads. Ultimately, the person will act as a facilitator and connector between core team members of the cross-functional agile squad and stakeholders who manage key digital marketing platforms.
The role requires proven leadership, outstanding stakeholder management and in-depth technical knowledge of Paid Media platforms, optimization strategy, digital tools and analytics. Strong knowledge of Paid Media platform.
Performance media experience is a pre-requisite, with deep hands-on experience in running global Paid Media campaigns, measuring results using Analytics tools and in-depth understanding of variables that impact Paid Media performance.
Strategy
· Define Paid Media strategy along with country Digital Marketing Squad leads and drive alignment with partner teams and LOBs
· Act as an internal Paid Media champion and evangelize Digital Marketing best practices in different internal forums & communicate acquisition updates/ plans and performance to the wider organization and leadership on a regular basis
· Act as “air traffic control” for Paid Media channel – has strong understanding of SEM, Display and programmatic channels
· Partner with country Digital Marketing leadership team in conceptualizing and designing first in market Paid Media platform pilot test across lines of businesses – grounded in analytics, measurement and Test & Learn
· Manage dependencies and efficiently communicate plans, issues and results with senior management on a proactive and regular basis
Business
· Monitor Paid Media performance of SC and its top competitor sites through standardized dash boards
· Define and track KPIs for campaign testing.
· Lead Paid Media improvement initiatives by establishing standards for metrics and measurements, E2E Digital Sales funnel optimization in partnership with the Country Digital Marketing leadership.
· Engage with data analytics to assess & report test performance and projections
Processes
· Keep up to date with the latest SEO and SEM trends in the industry and maintain a good working knowledge base of articles and learnings.
· Collaborate with a range of partners, e.g., Online/Mobile platforms, Digital Banking, Brand & Marketing, Marketing agencies, Legal, Compliance, Security
· Own interaction points with members of the wider global teams (e.g., Squad Leaders, Digital Sales and Marketing Head of countries, analytics specialist etc.) and any other relevant stakeholders to get SEM
Risk Management
· Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees
Governance
· Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
Key stakeholders
· Regional Heads of Corporate Affairs, Brand and Marketing
· Global Head of Corporate Affairs, Brand and Marketing
· Global Head of Retail Marketing
· Global Head of Analytics and Data Management
· Global Head of Digital Commerce
· Global Digital teams
Our Ideal Candidate
· 15 plus years of professional experience in developing and executing Paid Media strategy is critical.
· Running Paid Media campaign for a large-scale brand across multiple markets is a big plus.
· Proficiency and knowledge of working and implementing a cohesive Paid Media and Digital Sales strategy in addition to experience in measurement and Attribution Modelling is essential
· Expert knowledge of Paid Media platforms , including SEM, Display, Programmatic , Social, Google ADs, DV360 and Adobe analytics.
· Working Knowledge of other analytics and data visualization tools, including Google Analytics, Google Trends, Adobe Analytics, Event Tracking and Tagging is essential
· Experience in managing Paid Media in Retail banking or financial services is an added advantage.
· Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite and experience of working in an Agile environment is a huge plus
· Bachelor’s Degree required; graduate degree preferred
· Training: Google Ads, Facebook Ads, Media Planning, Buying and Optimization and Ad Exchanges, Sem, Display, Programmatic, Ad Serving
Role Specific Technical Competencies
· Java
· Database
· Spring
· Process Standards
· Test Documentation
· Agile Knowledge
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· Responsible for supporting and managing OCIR Resilience deliverables for the region
· Responsible for engaging key stakeholders / CMT in the countries i.e. Country CEOs, Business and Function Heads on the regulatory requirements, capabilities in place, initiatives and key risks
· Maintaining solid relationships across the OCIR, wider resilience teams and RRP
· Working closely and being the main point of contact in the respected region for Country Coordinators, GPOs, and CPOs in closing out all on-going mapping tasks and ensure data quality standards are met in alliance to the target operating model
· Acting the role of a country coordinator for Singapore for the single point of contact for Country CEO in supporting and discharging his / her responsibilities for OCIR and wider Resilience
· Support local Compliance teams to produce materials for regulatory submission and to respond to regulatory enquiries related to OCIR and other aspects of Country Recovery Plans
· Act as escalation point for regional / country issues and queries related to all OCIR activities
· Interpreting the Operational Resilience requirement for implementation on a regional level, as required
· Conducting OCIR Country Coordinator briefing periodically for all OCIR updates and deliverables across countries
· Raising the OCIR’s profile in terms of awareness and realisation across regions by engaging regularly with the stakeholders, preparing and presenting the OCIR dashboards on the CRCs / CNFRCs, and push for the OCIR dashboard to be provided to countries monthly for tracking
· Drive structured training and communications effort to ensure ongoing awareness and understanding of OCIR and its workstreams across regions; and deliver training as required
OCIR Specific Workstream
· Support 2022 MAS654 submission including Rubik hubs – Malaysia, Thailand and Vietnam.
· Preparing the CEF identifier list on an annual basis and working closely with the platform team to ensure that the same is implemented on EORP
· Coordinate data gathering across Business in region to support EBA ITS annual submission. Includes conduct variance check from previous year submission and provide business with guidance
· Support the rollout of Financial Resilience calculation annually
· Working closely with the countries in regions on guiding them through the playbook’s delivery and for the country sign offs
· Supporting OCIR Scenario Testing to drive structured training and communications effort to ensure ongoing awareness and understanding of Playbooks across the Group and deliver training as required
· Working closely with the Service Catalogue team in preparation of data quality and rolling out the exercises whenever required by engaging with the CPOs within regions
· Working closely with the KL team on all sort of communications plan, formulation of strategic deliveries, and data mapping
· Ensuring all pending SLAs and contracts are closed by working closely with OCIR country coordinators and contract managers
· Ensuring all FMI requirements are met regionally and support maintenance of up-to-date detailed data describing regional reliance on FMIs
Strategy
· Support TTO Strategy in whatever we undertake and for our deliverables i.e. improving client experience and ROTE
Business
· Understand and continuously improve data sources to provide regular reporting of key OCIR and FMI metrics driving engagement, risk management and deliverables
· Partner with the FMI Owners to support contingency planning for our critical and high priority FMIs
Processes
· Support regulatory engagements and country regulatory requirements, e.g. BoE/PRA bilateral meetings, bi-annual CMG, etc.
· Support OCIR main processes which include Critical Economic Functions (CEF) assessment, maintenance of the OCIR Service Catalogue and OCIR & FMI Playbook and Scenario Testing
· Support strategic change initiatives for OCIR, FMI and Group Resilience
· Drive continuous improvement initiatives for process efficiency and supporting customers/stakeholders
People & Talent
· Considering a significant dependence on stakeholders for the deliverables, to ensure effective and collaborative engagement, living the value of “better together”. Being a relatively senior member of the team, need help grow the team both in Singapore and GBS Malaysia.
Risk Management
· Drive the design, monitoring, review and reporting of risk and controls within the OCIR Function aligned to the Operational and Technology Risk Type Framework (O&T RTF). Report any non-compliance to senior management and Non-Financial Risk Committees (NFRC) through periodic metrics, residual risk assessment and treatment plans.
Support the actions for the 6 pillars of OCIR and the 5 principles of FMIs for ensuring the continuity of operations in a resolution scenario:
· Critical Economic Functions (CEFs) and Core Business Lines (CBLs)
· Service catalogue – a database covering bank’s operating model and the recording of dependencies
· Playbooks – a set of actions to be taken during a resolution scenario
· Financial resilience – support through adequate financial resources to support continuity of critical functions
· Contracts readiness to ensure our critical third parties and property leases continue to provide services and access respectively
· FMIs – continuity of critical clearing and settlement arrangements along the 5 principles (inventory of FMIs, criticality assessment, mapping, usage and contingency planning)
Governance
· Support the implementation of Client Service Resilience Policy and ensuring OCIR mandatory control statements are included in the policy, with control assessments implemented.
· Drive the creation of OCIR Standards aligned to ERMF and engage Business and Functions to ensure OCIR & FMI roles and responsibilities are understood and appropriately implemented and supported
· Provide inputs and help drive engagement with RRP for managing resolvability for the bank and ensuring the interlinkages across barriers is managed.
· Support interpretation and impact analysis of emerging regulations
· Build and ensure delivery of workplans to enable regulatory compliance
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Group Businesses and Functions
· Country CEOs and Business Teams
· Group Resilience
· Group and Country COOs
· Global and Country Process Owners
· Group and Country Recovery & Resolution Planning teams
Our Ideal Candidate
Knowledge and skills
· 10 years of experience within the financial services and with good understanding of resolution, resolvability and resilience regulations
· Understanding of Standard Chartered Group’s Businesses, footprint, and operating model
· Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred. Well versed in the RCSA end-to-end process.
· Ability to engage and influence stakeholders across Businesses, Functions and Countries
· Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders. Confident in communicating with senior management
· Experience with ‘agile’ ways of working and be comfortable working in ambiguity
· Strong analytical skills and ability to analyse, prioritise, make decisions while working with tight timeframes
· Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion with minimum management supervision
Role Specific Technical Competencies
· Knowing and understanding the bank’s organisation structure, products and policies, especially operational risk
· Stakeholder Engagement
· Communication
· New ways of working
· Analytical and data quality framework
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· To provide support to Relationship Managers on Wealth solutions
· To supplement the onboarding and tools training for new RMs
· To provide and organise regular updates to RMs on market updates, opportunities and risks in all related asset classes.
· To work closely with Sales Team Managers various Wealth teams to provide Investment strategies and training to RMs
· To focus on building up investment knowledge in the sales teams with a focus on junior relationship managers
· To develop wealth platforms and sales tools, ensure execution and usage.
Strategy
· To build the Wealth knowledge and increase the RM skills and capability in the growing of Wealth.
Business
· To drive the WM business against Wealth targets, including Financials, New to Wealth, growing Wealth AUM
Processes
· To support the RMs on wealth tools and processes
People & Talent
· Non people leader role
Risk Management
· To have a good understanding of WM sales processes and policies in order develop programs to guide RMs
Governance
· To have a good understanding of WM sales processes and policies to ensure compliance with governance and regulations.
Key stakeholders
· Investment Advisors
· SG Product team
· Sales team managers
Our Ideal Candidate
· Degree Holder in the fields of either Finance, Business, Economics or Banking.
· 8+ years of experience in advisory role or similar capacity
· Advanced Financial Markets & Concepts
· Keen interest in and affinity for the financial markets
· Good Understanding of Wealth products
· Strong excel and PowerPoint skills
· Strong team player who takes initiative and detail oriented
Role Specific Technical Competencies
· Knowledge of Wealth Products
· Sales Ability
· Presentation and pitching
· People Training
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
