Total 176 Customer Logistics Representative job vacancies in Accounting / Auditing category in The United States of America

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Working Model: We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Role/Department: This role is responsible for mitigating AML risk, meeting industry standards and practices, and complying with AML regulations. Reporting to the AML Customer Due Diligence Compliance Manager, this role will help minimize Northern Trust’s money laundering risk by validating regulatory and internal compliance with AML laws, rules, regulations, programs & policies, procedures, and minimum standards. Executes quality control reviews of AML-related activities to assess the level of adherence to policies and procedures by the first and second lines of defense. Conducts ongoing due diligence for Clients, according to Anti-money laundering (AML) requirements. Ensures timely & accurate periodic reviews and on-going monitoring are conducted . This role supports the Team Leader in ensuring operational efficiency. Carries out operational activities with regulatory compliance impact. Uses specific knowledge of AML to achieve goals through own work. Has specific knowledge or expertise typically gained through formal education or equivalent experience. Uses expertise to provide guidance to others as a project manager or consultant. Requires conceptual knowledge of theories, practices, and procedures within Compliance AML. Performs routine assignments using existing procedures. Receives instruction, guidance and direction from more senior level roles. The key responsibilities of the role include: Reviews client files for conformance with applicable AML policies, procedures and regulatory requirements and works with front office teams to facilitate queries. Provides support and functional knowledge as it relates to compliance with applicable AML laws, rules and standards Performs continuous monitoring of customers including investigating Adverse Media and Politically Exposed Person alerts. Identifies and escalates to Global AML management any regulatory compliance risks associated with the file reviews completed Carries out business-related activities that may be required to support Global AML Compliance guidelines Provides support as requested by Global AML Management as necessary to resolve compliance issues, including actions in response to Regulatory exam and Audit findings Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments Reviews assigned laws/regulations and related policies/procedures in order to understand test scripts for execution of testing. Conducts and adequately documents testing to assess compliance with and adherence to regulations and policies/procedures. Applies analytical skills to review information and determine potential control weaknesses or exceptions to policies/processes. Summarizes and communicates testing results in clear, concise language. Assists with validation testing of issues identified to ensure actions have been adequately closed. Participates in additional projects or initiatives, as directed by management. Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments Has limited impact on own work team Works within standardized procedures and practices to achieve objectives and meet deadlines Skills/ Qualifications: Accountable for own contributions Must possess at least a Bachelor's/College Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent At least 2 years of related experience Requires Financial Institution Regulatory and Compliance knowledge including but not limited to AML, Customer Identification Program (CIP), Enhanced Due Diligence (EDD) and Know Your Customer (KYC) regulatory requirements and Economic Sanctions laws and regulations, usually acquired through formal education or experience, to review policies and procedures in order to ensure their adequacy and to monitor compliance Requires strong analytical, interpersonal, verbal and written communication skills are required to analyze and summarize information Requires Analytical skills required to execute test scripts and identify exceptions to policies/procedures Requires strong written communication skills required to document work completed and summarize findings Requires organizational skills required to coordinate compliance ACAMS certification desired but not required Requires conceptual knowledge of theories, practices and procedures within a job discipline Applies general knowledge of business developed through education or past experience Exchanges straightforward information, asks questions and checks for understanding Work Schedule/Location: 4:00PM - 1:00AM Mondays to Fridays BGC, Taguig City, Philippines Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. For further information, and to apply, please visit our website via the “Apply” button below.

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Working Model: We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Role/ Department: Mitigate AML risk, meet industry standards and practices, and comply with AML regulations.Reporting to the AML Customer Due Diligence Compliance Manager, this role will help minimize Northern Trust’s money laundering risk by validating regulatory and internal compliance with AML laws, rules, regulations, programs & policies, procedures, and minimum standards.Executes quality control reviews of AML-related activities to assess the level of adherence to policies and procedures by the first and second lines of defense.Conducts ongoing due diligence for Clients, according to Anti-money laundering (AML) requirements.Ensures timely & accurate periodic reviews and on-going monitoring are conducted .This role supports the Team Leader in ensuring operational efficiency.Carries out operational activities with regulatory compliance impact. Uses specific knowledge of AML to achieve goals through own work.Has specific knowledge or expertise typically gained through formal education or equivalent experience.Uses expertise to provide guidance to others as a project manager or consultant. Requires conceptual knowledge of theories, practices, and procedures within Compliance AML.Performs routine assignments using existing procedures.Receives instruction, guidance and direction from more senior level roles. The key responsibilities of the role include: Reviews client files for conformance with applicable AML policies, procedures and regulatory requirements and works with front office teams to facilitate queries.Provides support and functional knowledge as it relates to compliance with applicable AML laws, rules and standardsPerforms continuous monitoring of customers including investigating Adverse Media and Politically Exposed Person alerts.Identifies and escalates to Global AML management any regulatory compliance risks associated with the file reviews completedCarries out business-related activities that may be required to support Global AML Compliance guidelinesProvides support as requested by Global AML Management as necessary to resolve compliance issues, including actions in response to Regulatory exam and Audit findingsUses existing procedures to solve standard problems; analyzes information and standard practices to make judgmentsReviews assigned laws/regulations and related policies/procedures in order to understand test scripts for execution of testing.Conducts and adequately documents testing to assess compliance with and adherence to regulations and policies/procedures.Applies analytical skills to review information and determine potential control weaknesses or exceptions to policies/processes.Summarizes and communicates testing results in clear, concise language.Assists with validation testing of issues identified to ensure actions have been adequately closed.Participates in additional projects or initiatives, as directed by management.Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgmentsHas limited impact on own work teamWorks within standardized procedures and practices to achieve objectives and meet deadlines Skills/ Qualifications: Accountable for own contributionsMust possess at least a Bachelor's/College Degree , Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalentAt least 2 years of related experienceRequires Financial Institution Regulatory and Compliance knowledge including but not limited to AML, Customer Identification Program (CIP), Enhanced Due Diligence (EDD) and Know Your Customer (KYC) regulatory requirements and Economic Sanctions laws and regulations, usually acquired through formal education or experience, to review policies and procedures in order to ensure their adequacy and to monitor complianceRequires strong analytical, interpersonal, verbal and written communication skills are required to analyze and summarize informationRequires Analytical skills required to execute test scripts and identify exceptions to policies/proceduresRequires strong written communication skills required to document work completed and summarize findingsRequires organizational skills required to coordinate complianceACAMS certification desired but not requiredRequires conceptual knowledge of theories, practices and procedures within a job disciplineApplies general knowledge of business developed through education or past experienceExchanges straightforward information, asks questions and checks for understanding Work Schedule / Location: 5:00AM - 2:00PM or 4:00PM - 1:00AM Mondays - Fridays BGC, Taguig City, Philippines Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Talk to us about your flexible working requirements and together we can achieve greater. For further information, and to apply, please visit our website via the “Apply” button below.

Responsibilities :

· Liaise and coordinate with Forwarders to ensure shipments are planned, uplifted and POD to designate countries within the TAT requirement.

· Liaise and coordinate with Ship Sites to ensure orders are delivered to Forwarder.

· Ensure timely generation and submission reports required for uplift operation.

· Address and resolve any operation issues related to uplift raised by Internal Customers/Ship Sites/Forwarders.

· Attend Monthly Forwarder Business Review Meeting and follow up on any actions highlighted by customer management.

· Support Month end closing for shipments to ensure orders POD and capture revenue.

· Support any damage claim request due to uplift operation from internal customers.

Requirements:

· At least 1 Year(s) of working experience in Supply Chain/Freight forwarding field is required for this position

· Related study in Logistics / Supply Chain preferable

· Experience in SAP system

· Advanced skills in MS Excel applications

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Responsibilities:

· Manage operations and process efficiency and effectiveness;

· To manage inbound and outbound and operation activities.

· Monitor day-to-day operation activities to ensure Logistics / Distribution operations meet the customer’s expectation,

· To communicate and coordinate with warehouse operation team according to customer requirements.

· Communication with customer to receive orders and enhance customer satisfaction.

· Handle transportation arrangement and co-ordinations.

· Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report..

· To assist for quality control and continuous improvement.

· Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record, products inventory and make sure the accuracy between physical stocks and system quantity.

· Assist in any other duties as required

Requirements:

· Diploma in Logistic Management / Supply Chain / Business Management.

· Minimum 2 years’ experience working in a warehouse / logistics environment

· Experience in warehouse operation and supervising warehouse staff

· Experience in 3PL is an advantage

· Good team player, can do attitude and willingness to learn

· Proficient in computer skills ie. MS Office, Excel, SAP and WMS

· Possess good communication skills with both internal and external customers.

· Forklift license added advantage

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Descriptions:

• Assist in overall accounting administration including daily accounting data entries.
• Data entry, filing and documentation.
• Manage and ensure accuracy of customer profile and information.
• Issuing invoices if needed
• Liaising with customers and vendors for payment activities.
• General admin duties.
• Any other duties as assigned by the supervisor

Requirements:

• Responsible and willing to learn.
• Analytical, resourceful,meticulous, and organized.
• Able to work independently
• Able to use Microsoft Excel & Word
• No experience is required
• On-the-job training will be provided
• Vacancy available for either full-time

Benefits:

• Monday to Friday 0830AM-0530PM
• Group Insurance
• Dental Claim
• Fun working enviroment

Our client is a one of the leading players in the Logistics industry. Due to business needs, they are now recruiting a Senior Key Account Executive to be part of their Key Account team to support their business needs. They are located in the East - easily accessible.

Responsibilities of Senior Key Account Executive:

• Discover new opportunities.
• Ensure sales policy and processess is sustainable.
• Engage with key customers to drive business growth.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• Min Degree in related field.
• At least 3 years of experience within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a one of the leading players in the Logistics industry. Due to business needs, they are now recruiting a Senior Key Account Executive to be part of their Key Account team to support their business needs. They are located in the East - easily accessible.

Responsibilities of Senior Key Account Executive:

• Discover new opportunities.
• Ensure sales policy and processess is sustainable.
• Engage with key customers to drive business growth.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• Min Degree in related field.
• At least 3 years of experience within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

About the role

As a regional account manager, you will ensure the delivery of expected outcomes along with providing high quality services to our FMCG customers. Reporting to the Head of FMCG Vertical in ASPAC, the role is expected to manage, develop and facilitate growth of existing and targeted accounts within the FMCG Vertical.  It will be your responsibility to come up with strategies to develop and/or maintain Bollore’s position with existing and prospective FMCG accounts. You will also be required to work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position Bollore towards successful business acquisitions.

What you will be doing

1. Extend Bollore’s reach within Asia Pacific region

• Identify Key Account targets in Asia Pacific region
• Study the FMCG market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted FMCG accounts with the ASPAC Region
• Effectively Interact with our network to support overall FMCG development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase Bollore Logistics’ presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote Bollore Logistics and obtain the opportunity to participate for future tenders
• Represent Bollore Logistics to lead and participate in tender process (RFP/RFI/RFQ) for FMCG accounts
• Promote Bollore Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new FMCG customer base

2. Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

3. Synthesis of information



• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• Bachelor’s degree and above
• At least 10 years’ experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills

Desirable

• Prior experience in FMCG vertical
• Strong network/contacts of FMCG decision makers in Asia Pacific
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

Our client is a one of the leading players in the Logistics industry. Due to business needs, they are now recruiting a Senior Key Account Executive to be part of their Key Account team to support their business needs. They are located in the East - easily accessible.

Responsibilities of Senior Key Account Executive:

• Discover new opportunities.
• Ensure sales policy and processess is sustainable.
• Engage with key customers to drive business growth.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• Min Degree in related field.
• At least 3 years of experience within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Euromonitor International is looking for a seasoned account manager with a passion for making the customer experience a success to join our growing team in Sydney. This is a great opportunity for someone to influence the decision making and strategy of some of our biggest clients in the corporate space. 

• Work for the leading market research firm in the world, with 50+ years of global FMCG experience, award-winning forecasts and 16 offices across the globe.
• Work with an ambitious, hardworking, and growing team based in the heart of Sydney. Euromonitor’s plans are set to have double digit growth and grow the corporate base to new business divisions and functions.
• Grow your skills with Euromonitor to become a strategic advisor to top FMCG companies.

The successful candidate will need to demonstrate a high level of commercial aptitude, strategic thinking and problem solving.

The Account Manager and Customer Success Executive (AM & CSE) is responsible for (1) maintaining and growing our existing book of business, (2) build strong relations with new contacts at the local offices of a list of global subscribers, and (3) proactively provide support and lead with insights to embed Euromonitor as their key solution provider. This is a proactive, activity driven role where success is ultimately measured in activities completion rate and revenue growth. The AM & CSE must be confident and self-motivated, and keen to work closely with clients and drive the commercial agenda.

Key Responsibilities

• Secure contract renewal and grow revenue for each client.
• Develop client relationships
• Understand client’s organisation, strategy, and priorities, through extensive mapping and strategic planning, grow network of users, grow usage, successfully convey benefits of Passport and Euromonitor’s methodology, establish Passport as must-have, develop partnership style relationship.
• Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology.
• Encourage more usage/users and information sharing to allow more client participation in our research.
• Provide support to your list of local and global accounts which include but not limited to:
• Solving queries;
• Training users in-person and/or via online demonstrations;
• Developing new users;
• Collecting value stories;
• Handling registration and solving login issues;
• Cooperating with our Client Consultants to generate more consulting leads;
• Working with our Client Consultants to upsell Passport subscription.
• Collaborate with industry teams:
• Develop product offering to meet the changing needs of our client base.
• Leverage research and industry expertise into the client base.
• Effective internal coordination and willingness to learn from your management to identify gaps and development opportunities

Skills/Proficiencies Required

• A self-starter who is looking to work with an ambitious and dynamic team
• Networking, strategic, and structured communication skills to uncover new opportunities and deepen client relationships.
• Tenacity, drive, commercial awareness, persuasive and negotiation skills to progress and close deals.
• Target oriented – ability to meet both revenue and activity target monthly and annually.
• Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support.
• Ability to solve problems and react positively to change.
• Excellent communication and presentation skills.
• Knowledge of consumer market trends and dynamics is preferable.
• Right to work in Australia, based in Sydney

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

 

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

 

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

 

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

 

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

Our client is a one of the leading players in the Logistics industry. Due to business needs, they are now recruiting a Senior Key Account Executive to be part of their Key Account team to support their business needs. They are located in the East - easily accessible.

Responsibilities of Senior Key Account Executive:

• Discover new opportunities.
• Ensure sales policy and processess is sustainable.
• Engage with key customers to drive business growth.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• Min Degree in related field.
• At least 3 years of experience within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Upcoming Roles for Customer Service Professionals in 2024 About Hays With over 50 years' experience in powering the world of work with our recruiting expertise, Hays is the world's leading specialist recruitment firm. We are currently experiencing demand from a range of clients and are accepting expressions of interest for Customer Service professionals looking for new opportunities from January 2024. What you'll need to succeed Roles will vary across client organisations, but the general scope of duties requires a professional with: Previous experience in the Customer Service sector - in roles such as: Reception, Customer Service, Call Centre Operator,or similar in a corporate setting etc A positive and proactive mindset, and the ability provide a high level of customer service at all times. Excellent computer literacy and MS Office knowledge. Exceptional communication skills, both written and verbal. Exceptional organisational skills and the ability to multitask and prioritise. What you'll get in return A variety of roles and start dates are available in early 2024. Varying role types, including full-time, part-time, permanent opportunities, and temp/contract roles from 3-12 months in duration. Competitive salary packages and hourly rates. Attractive offices in convenient locations across Newcastle, Central Coast and the Hunter Valley. What you need to do now Registering with Hays ensures you'll be the first to know of any new opportunities relevant to your profile and expertise - so stay in the know. Click 'apply now' to express interest or for more information. For a confidential discussion or to find out about other opportunities in Office Support, contact our team on 02 4925 3990 or email directly to os.newcastle@hays.com.au #2834723

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. We are currently seeking a high calibre professional to join our department as Senior Analytics Manager, Customer Data Analytics & CRM . Principal responsibilities: Lead a team of data & analytics professionals to drive the development and commercialization of data-driven analytics solutions across full customer life cycle and multiple distribution channels for profitability growth, deepening and retaining customer relationship. Manage end-to-end data & analytics initiatives from ideation, design & development, deployment & commercialization in an agile working model. Drive commercialization of analytics solutions by defining and tracking value-add in tangible & quantifiable measure. Ensure timely and quality analytics deliverables to satisfy business needs effectively under the dynamic business environment. Collaborate & influence a wide range of partners / stakeholders from technology, business owners as well as senior management. Drive team development, cultivate innovative environment and uplift analytics capability through effective application of modern big data, machine learning methodology and visualization tooling. Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities. Requirements Requirements: University degree in Statistics, Mathematics, Computer Science, Information System or other related discipline Minimum 10 years' banking experience in data analytics for customer life cycle management across multiple distribution channels Solid experience in translating analytical outputs into business strategies and activities with effectiveness measurement and learning Excellent leadership, strong organizational, problem-solving skills underpinned by a customer centricity mindset Effective communication, stakeholders management, interpersonal & presentation skills Ability to drive change through well-developed influencing and negotiation skills Self-motivated professional, passionate to drive analytics vision, innovation and transformation for impactful business results Proven experience in people management Experience in Python/R, SQL/BigQuery, Tableau/QlikSense on environments such as AWS, Google Cloud Platform (GCP) a plus Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

PRODUCT AREA

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

The Large Customer Sales team works closely with local team members to help them build their domestic presence and expand internationally. You will help support the South Asian Frontiers (SAF) market. You will drive initiatives and collaborate with the team overall.

Qualifications

JOB RESPONSIBILITIES

• Manage day-to-day account management, and grow a book of business comprised of leading Gaming and Apps companies in Pakistan.
• Contribute quarterly and annually to account and business planning across the team.
• Communicate effectively with internal and external stakeholders. Identify and propose product launches and advertising opportunities to customers.
• Drive campaign performance optimization, provide performance updates, and ensure that return on investment meets the expectations of customers.
• Manage ongoing customer training and up-skilling across all Google advertising solutions.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in sales and business development, product marketing, digital media, technology sales, or with agencies/publishers.
• Ability to communicate in English and Urdu fluently to communicate with and serve English and Urdu speaking customers in the region.

PREFERRED QUALIFICATIONS

• Experience with emerging markets.
• Experience in digital advertising and performance marketing, and in-depth knowledge of the digital media and advertising ecosystem.
• Ability to build and develop relationships with stakeholders of all levels, including customer and agency levels.
• Ability to operate in a fast-paced, constantly evolving team environment, navigate through ambiguity, and work with minimal guidance.
• Ability to identify solutions and insights from data and take an entrepreneurial approach.
• Excellent project management, organization, and analytical skills.