Total 176 Customer Logistics Representative job vacancies in Accounting / Auditing category in The United States of America

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

Join Guidehouse on Thursday, February 15 for an online open house. We have immediate openings for Patient Account Representatives in Lewisville, TX. All you need to join is a computer or mobile device and an internet connection!

We invite you to click https://app.brazenconnect.com/events/WQnYz?utm_medium=Workday&utm_source=Workday+-+Candidate+Email to register for this exclusive online event today.

• When: Thursday, February 15 – Join anytime from 11am-1pm CT
• Why should you attend? This online hiring event will allow you the opportunity to chat with our recruiters and have your questions answered in real-time. 

What You Will Do:

Immediate hiring underway! Hybrid opportunities in Lewisville, TX.

Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desire to see all succeed! We’d like the opportunity to welcome you onboard.

Join our team as a Patient Account Representative with expected start dates in February, March, and April 2024.   These are hybrid positions working three days from home and two days in our Lewisville office.

In this full-time role, we offer a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

The Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.

 

Essential Job Functions:

·       Heavy outbound calling

·       Account Review

·       Customer Service

·       Account Updates

·       Medical Billing

·       Strong Verbal / Written Communication Skills

·       Experience needed for insurance focused opportunities:     

• Appeals & Denials

• Medicare/Medicaid

• Commercial & Federal insurance carriers

• Insurance Follow-up

• UB-04 & CMS 1500

• Responsible for working on 40-70 Accounts Per Day

 

Duties and Responsibilities

·       Complete all business-related requests and correspondence from patients and insurance companies.

·       Minimum call requirement for self-pay representatives is 75 calls a day.

·       Complete all assigned projects in a timely manner.

·       Assist client and patients in all requested tasks.

·       Communicate to Guidehouse management areas of concern or areas of improvement.

 

Client Responsibility

·       Research and respond to all patient inquiries received by telephone and mail.

·       Update patient demographic information and initiate account adjustments.

·       Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

What You Will Need:

·       High School Diploma or equivalent required.

·       1+ year experience working in customer service or Healthcare setting.

·       For insurance specific clients: 1+ year medical provider experience working with UB04, appeals & denials.

·       Strong customer service skills / customer service experience required

·       PC skills in a Windows environment are required specifically Microsoft Word and Excel.

What Would Be Nice To Have:

·       Knowledge and utilization of desktop applications to include Word and Excel is essential for job responsibilities.

Ability to initiate and follow through on projects and work independently with minimal supervision.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:

The Patient Account Representative (PAR) is expected to perform specific billing processes, follow-up, account resolution, adjustments and scanning as required. This position works with other departments to facilitate the meeting of both departmental facility goals and objectives. This position is responsible for account resolution.  Ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers is essential

The Patient Account Representative has an extensive knowledge of billing, accounts receivable follow-up, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned.

Duties and Responsibilities

• Contacts third party payers and guarantors via payer websites or by phone to resolve account balances on all assigned accounts.

• Work all correspondence within 24 hours or receipt.  Detail notes regarding correspondence must be entered into the client’s system

• Works all denials taking necessary actions to obtain account resolution

• Submits appeals, as appropriate, for all non-clinical denials

• Monitors all denials for trends and issues and reports findings to supervisor

• Bills or re-bills claims as necessary

• Ensures the client follows all state and federal rules and regulations both billing and HIPAA

• Completes assigned special projects within the time frames given

• Attend training sessions and seminars offered by the Client and Third-Party Payers.

• Appropriately documents each account worked in client practice management system

• Makes necessary corrections in client practice management system.

• Resolves or forwards all address and / or plan changes as appropriate to ensure the integrity of the insurance master is maintained

• Updates patient accounts with corrected demographic or insurance information    

• Posts adjustments based on standard operating procedures or as directed by leadership

• Handles all customer calls both internal and external in a professional and courteous manner.

What You Will Need:

• High School Diploma or equivalent GED

• 1-year experience in office, business, operations, customer service or healthcare field.

What Would Be Nice To Have:

• Previous experience working in insurance portals

• PC skills in a Windows environment are required.

• Knowledge and utilization of desktop applications to include Word and Excel is essential.

• Ability to initiate and follow through on projects and work independently with minimal supervision

#IndeedSponsored

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Descriptions:

Accounts

• Support duties related to accounts receivable functions
• Taking customers orders and inputing sales orders and invoices into the system
• Keep track of outstanding invoice & follow up for payment
• Compile and prepare routine reports and summaries
• Assist in month-end closing bank recon & expenses reports
• Maintaining client relations.
• Tracking sales data to ensure the company meets sales quotas.
• Creating and presenting sales performance reports.
• Any ad-hoc duties will be assigned as needed.

Customer Service

• Attend to customers who call-in with enquires and request for quotations, or directing them to the appropriate sales person
• Assist sales persons to prepare quotations for customers
• Provide delivery status or updates of customers’ orders, coordinate changes if necessary
• Update changes in customers’ information
• Update inventory records, customers’ sales records and price change information
• Coordinate with store for collection and delivery of goods
• Perform any other Ad Hoc projects and assignments as and when required

Job Requirements:

• Singaporeans and PR Only.
• Proficiency in Tamil is an advantage.

Other Information’s:

• Salary: $2,200 - $2,700 per month
• 5.5 days’ work week (alternate Saturdays)
• Able to work with minimum supervision

What you will be doing

· Play an integral role in managing and growing the key accounts

· Maintain and develop market shares by engaging the client commercially

· Responsible for the development and achievement of sales through direct sales channel

· Focus on growing and developing large MNC clients

· Write business plans for all current business and mapping opportunities

· Primary interface between the customer and all relevant divisions

· Propose innovative solutions for future development

· Conduct Quarterly Business Review, maintain SOPs and host regular meetings with customers to establish a healthy working relationship

· Identify new business opportunities and follow up on new customers’ developments

· Act as single point of contact for the clients (SPOC)

· Manage the shipments and daily operation for the clients

· Monitor the quality of daily operation and ensure the service is delivered as per committed on the SOP

· Tackle issues and provide immediate solutions

· Any other duties assigned by Supervisor

Team Management

· Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

· Ensure team understanding and implementation on Bollore’s Value in daily work behaviors

· Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

· Plan and monitor team development together with HR Division

· Ensure updated Job Description availability for the team by coordinating with HR Division

· Ensure all changes in Department / Section communicated properly to the team

The successful candidate

· Degree graduate in the relevant field

· Minimum 5 years of sales / account management experience in Logistics / Freight Forwarding

· Strong account management and relationship building skills

· Excellent presentation and analytical skills

· Proficient in MS Office

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Due to the current COVID-19 situation and the escalating visa/travel restrictions in place, we will be prioritizing candidates who are currently based in Singapore and do not require relocation. We will be reviewing the pandemic situation and will adjust our position in accordance and adherence to local authority.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.

Responsibilities

• Manage key account for the company
• Actively explore, research, and cultivate new business prospects
• Oversee marketing activities
• Identify and evaluate potential opportunities, formulate sales strategies for target accounts, and execute them strategically.
• Arrange and participate in regular sales meetings
• Create a competitive advantage and provide value to customers.
• Other tasks duties as assigned

Requirements:

• Diploma in Sales, Marketing, Business Management or equivalent.
• With 5 years of managing key account experience in logistics or freight forwarding industry
• Liaise with client from logistics/ freight forwarding/ warehousing
• Experience in handling industrial products

Interested candidates who wish to apply for the advertised position, please send in your resume to salestrader@talenttradersg.com

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:

The Patient Account Representative (PAR) is expected to perform specific billing processes, follow-up, account resolution, adjustments and scanning as required. This position works with other departments to facilitate the meeting of both departmental facility goals and objectives. This position is responsible for account resolution.  Ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers is essential

The Patient Account Representative has an extensive knowledge of billing, accounts receivable follow-up, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned.

Duties and Responsibilities

• Contacts third party payers and guarantors via payer websites or by phone to resolve account balances on all assigned accounts.

• Work all correspondence within 24 hours or receipt.  Detail notes regarding correspondence must be entered into the client’s system

• Works all denials taking necessary actions to obtain account resolution

• Submits appeals, as appropriate, for all non-clinical denials

• Monitors all denials for trends and issues and reports findings to supervisor

• Bills or re-bills claims as necessary

• Ensures the client follows all state and federal rules and regulations both billing and HIPAA

• Completes assigned special projects within the time frames given

• Attend training sessions and seminars offered by the Client and Third-Party Payers.

• Appropriately documents each account worked in client practice management system

• Makes necessary corrections in client practice management system.

• Resolves or forwards all address and / or plan changes as appropriate to ensure the integrity of the insurance master is maintained

• Updates patient accounts with corrected demographic or insurance information    

• Posts adjustments based on standard operating procedures or as directed by leadership

• Handles all customer calls both internal and external in a professional and courteous manner.

What You Will Need:

• High School Diploma or equivalent GED

• 1-year experience in office, business, operations, customer service or healthcare field.

What Would Be Nice To Have:

• Previous experience working in insurance portals

• PC skills in a Windows environment are required.

• Knowledge and utilization of desktop applications to include Word and Excel is essential.

• Ability to initiate and follow through on projects and work independently with minimal supervision

#IndeedSponsored

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Your Career

Account Customer Success Managers serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role, you will operate as the point of contact for the post-sales journey driving adoption and consumption across the breadth of Palo Alto Networks’ products.

Account Customer Success Managers operate across Cyber, Cloud, and Network Ops technologies paired with subject matter experts. We work with customers to deliver value and maximize the security & value of their investments in Palo Alto Networks products. In this role, you will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations.

Your Impact

• Account Management

  • Key account ownership and relationship management for Palo Alto Networks’ largest customers

  • Operate as primary point of contact for multiple product lines supporting the customer journey

  • Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security

• Customer Impact:

  • Own customer planning, deployment, account-level reviews, and escalations

  • Builds and manages the customized product delivery to the customer’s tech environment 

• Partnership: 

  • Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals

  • Partner with Professional Services team for implementations and extended expertise deployments 

  • Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services

Your Career

Account Customer Success Managers serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role, you will operate as the point of contact for the post-sales journey driving adoption and consumption across the breadth of Palo Alto Networks’ products.

Account Customer Success Managers operate across Cyber, Cloud, and Network Ops technologies paired with subject matter experts. We work with customers to deliver value and maximize the security & value of their investments in Palo Alto Networks products. In this role, you will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations.

Your Impact

• Account Management

  • Key account ownership and relationship management for Palo Alto Networks’ largest customers

  • Operate as primary point of contact for multiple product lines supporting the customer journey

  • Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security

• Customer Impact:

  • Own customer planning, deployment, account-level reviews, and escalations

  • Builds and manages the customized product delivery to the customer’s tech environment 

• Partnership: 

  • Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals

  • Partner with Professional Services team for implementations and extended expertise deployments 

  • Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services

At Echo, we foster a culture that promotes continuous learning, innovation, and personal development.  Apply today and grow with Echo!  

Echo is seeking an innovative Account Executive to manage relationships with our key accounts and proactively offer solutions based on shipping patterns and needs. 

Our Managed Transportation department is laser-focused on providing excellent customer service to our contracted accounts. As an Account Executive, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Echo’s unique technology. 

Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. #LI-RJ1

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:
 

The Insurance Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.

 

This position will be on a hybrid schedule working two days in the office and three days from home.

Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at (424) 430-3111

Essential Job Functions

• Account Review

• Appeals & Denials

• Medicare/Medicaid

• Insurance Follow-up

• Customer Service

• Billing

• UB-04 & CMS 1500

• Complete all business-related requests and correspondence from patients and insurance companies.

• Responsible for working on 40-70 Accounts Per Day

• Complete all assigned projects in a timely manner. 

• Assist client and patients in all requested tasks.

• Communicate to Guidehouse management areas of concern or areas of improvement. 

• Research and respond to all patient inquiries received by telephone and mail.

• Update patient demographic information and initiate account adjustments.

• Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

What You Will Need:

• High School Diploma minimum

• 1+ year’s medical provider experience working with UB04, appeals & denials.

What Would Be Nice To Have:

• PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential.

• Ability to initiate and follow through on projects and work independently with minimal supervision required.

#IndeedSponsored

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:

The Patient Account Representative (PAR) is expected to perform specific billing processes, follow-up, account resolution, adjustments and scanning as required. This position works with other departments to facilitate the meeting of both departmental facility goals and objectives. This position is responsible for account resolution.  Ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers is essential

Questions regarding these openings, please call Chris Rivera (Manager, Talent Acquisition) at 424-430-3111.

These positions are on a Hybrid Schedule working two days in the office and three days from home.

The Patient Account Representative has an extensive knowledge of billing, accounts receivable follow-up, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned.

Duties and Responsibilities

• Contacts third party payers and guarantors via payer websites or by phone to resolve account balances on all assigned accounts.

• Work all correspondence within 24 hours or receipt.  Detail notes regarding correspondence must be entered into the client’s system

• Works all denials taking necessary actions to obtain account resolution

• Submits appeals, as appropriate, for all non-clinical denials

• Monitors all denials for trends and issues and reports findings to supervisor

• Bills or re-bills claims as necessary

• Ensures the client follows all state and federal rules and regulations both billing and HIPAA

• Completes assigned special projects within the time frames given

• Attend training sessions and seminars offered by the Client and Third-Party Payers.

• Appropriately documents each account worked in client practice management system

• Makes necessary corrections in client practice management system.

• Resolves or forwards all address and / or plan changes as appropriate to ensure the integrity of the insurance master is maintained

• Updates patient accounts with corrected demographic or insurance information    

• Posts adjustments based on standard operating procedures or as directed by leadership

• Handles all customer calls both internal and external in a professional and courteous manner.

What You Will Need:

• High School Diploma or equivalent GED

• 1-year experience in office, business, operations, customer service or healthcare field.

What Would Be Nice To Have:

• Previous experience working in insurance portals

• PC skills in a Windows environment are required.

• Knowledge and utilization of desktop applications to include Word and Excel is essential.

• Ability to initiate and follow through on projects and work independently with minimal supervision

#IndeedSponsored

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:
Review accounts from the Metrix work queue, contacting the insurance company for resolution and payment, as well as ensuring all claim edits in the SSI billing system are resolved and billed in 24 hours or less.

This position is 100% onsite. Office Hours are M-F 8:00am-4:30pm.

What You Will Need:

• 2 years’ experience of hospital billing commercial insurances

• 1 years' experience with Denials and insurance follow-up

• Intermediate MS Excel experience

• Knowledge and understanding of diagnosis, HCPCS and CPT codes.

• High School diploma or equivalent.

What Would Be Nice To Have:

• CPAR (Certified Patient Account Rep)

• 1 years’ experience with claim edits and SSI billing system

• Prior experience with Metrix, SSI, and HealthQuest

• Experience with spreadsheets, reporting, payer contracts, payer websites and sFax

• Excellent communication and interpersonal skills

#IndeedSponsored

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Location: Aljunied

Singaporean/PR only

JOB FUNCTION AND RESPONSIBILITY

1. Identify and maintain a set of clients and extend existing relationships. Understand client very well by
   ● Knowing client’s business operations
   ● Client’s environment, location
   ● Client’s pest issues and concerns
   ● Client’s contacts, decision makers
2. To be able to maintain a high level of product & service knowledge all the time so as to be able to upsell/ extend customer’s businesses
3. Plan, track & document key action points for each client and report to management
   ● eg. No of calls, visits, suggestion for new/ additional products/ services, corporate gifts,invitation to events
   ● Maintain proper records of contacts and other documents on sales software and servicesoftware
   ● Monitor and preemptively conduct contract renewals
   ● Submit regular reports covering sales activities, performance and plans
4. Ensure positive client experience by ensuring positive experience in customer communication and smooth operation for the services rendered
5. Follow and drive forecasted sales targets
   ● Create quotes, contracts & convert sales
   ● Conduct site survey for new clients and build relationships with new clients
   ● Assist in pushing new campaigns and products / services that will lead to an increase insales or enhance existing relationships
   ● Assist in collecting data for analysis
6. Aid in service operation: If due to unforeseen circumstances that operations fail to meet client’s demands, account reps must personally handle the situation which may include
   ● Organise internal meetings with different stakeholders, eg. Accounts, entomologists, technicians etc. to resolve client issues
   ● carry out basic pest control work
   ● conduct inspections
   ● write basic reports
   ● personally look for suitable technician / entomologists for help
   ● assign jobs
   ● assist in payment collection
   ● prepare client documentation
   ● Work closely with the Service Team to ensure the rollout of specific marketing plans
7. Any other duties as and when assigned

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Company:

Marsh

Description:

This is a terrific opportunity to join Marsh as a Senior Account Representative located in our Honolulu, HA office.  This is the ideal role for an individual looking to join a highly successful team within an established, market leading insurance brokerage. We seek an individual that is passionate about building relationships with clients, deliver exceptional customer service, and willing to collaborate with their team to achieve goals and improve client deliverables. The position offers a real opportunity to progress upward.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

Ready to explore a career path? Start your journey.

We seek creative and innovative people, who are willing to join us in the challenges of the business and are committed to providing superior service. In this opportunity the company is looking for a Client Management Manager to perform in the Global Business Travel (GBT)

This position will be responsible for:

• Develop and execute an appropriate GBT strategy for LAC Clients Worlwide presence that adds value to the client’s business.
• Formulate business plans by conducting Expectation Meetings with key client contacts that enable the client’s worldwide and regional vision to be realized.
• Create strategies and execute tactics to align with GBT business strategy and meet P&L goals (i.e. expansion, cross-selling, retention, profitability improvement).
• Obtain worldwide and regional client agreement on measures of success, keep client engaged, and monitor performance to ensure scorecard metrics are met or exceeded.
• Assess risk and develop strategies to mitigate by utilizing the at risk/rebid process.
• Conduct regular worldwide and regional business reviews in accordance with GBT strategy and procedures.
• Collaborate with regional and local peers to drive global business plans and growth opportunities where appropriate.
• Maximize all interactions with the client to demonstrate the value of GBT products and services.
• Use the Value Proposition to create interest for key contacts, open the door to new relationships within the organization, and continually reposition value with ongoing contacts.
• Be prepared with competitive information that helps to quantify the value that GBT’s products and services bring to the client.
• Leverage internal partner expertise to bring meaningful, relevant insight to your client.
• Place value on knowing all aspects of key client’s business. Recognize the criticality of an in-depth understanding for creating solutions that result in client satisfaction.

• Use research and questioning techniques to gain an in-depth understanding about client in the following areas:

• Business strategies, goals, culture and values, priorities and issues
• Rational and emotional decision drivers
• Needs and expectations of the service provider
• Industry, market, and competition
• Organizational life cycle (i.e. potential for growth, expansion, acquisition, contraction, sale, merger etc.)
• Technical and systems issues, including infrastructure, systems integration, etc.
• Conduct research and data gathering activities, across markets and regions (e.g. read financial reports, industry analysis, and business literature) to understand client opportunities and impacts (e.g. regulatory, compliance, technical infrastructure and systems, internal resources, etc.).

Identify potential opportunities and determine those that will bring the most value to the customer. Evaluate and prioritize customer needs and portfolio demands in order to maximize the sale of new products and services, or organic growth opportunity.

Qualifications

-Bachelor of Tourism Management, Marketing, Commerce or equivalent.
-Fluent in English

-Microsoft Office proficient
-Experience in handling a complex and corporate based customer’s portfolio.
-Influencing and negotiating customer decisions.
-Identify assigned portfolio potential and manage according to sales plan.
-Building winning relationships with corporate contacts.
-Development of deep understanding the customer and market.
-Strategic plan execution for the development of corporate customers.

     

Location

Mexico - Virtual Location

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!