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Ankura is a team of excellence founded on innovation and growth.
Practice Overview
Ankura’s Global Construction professionals are recognized as leading experts in providing construction dispute resolution and advisory services for some of the world’s most complex construction projects. Ankura’s construction experts provide services to clients on construction projects across all industries to avoid, manage and mitigate execution risks throughout the project lifecycle.
Construction Dispute Resolution: Our experts provide analysis of complex issues in construction disputes, including robust delay and cost analyses, to determine the root-cause of issues experienced on the project. Conclusions are presented in a clear, concise and objective manner to assist parties in the dispute resolution process.
Advisory Services: Our experts draw upon vast industry experience and lessons learned through dispute resolution experience to provide risk management, project management, planning and cost advisory services to parties at an early stage in the construction project lifecycle.
Role Overview
Ankura’s Construction Disputes & Advisory practice is seeking a Senior Director to support work across the Canadian market, but may require travel. As a Senior Director in Ankura’s Construction Disputes & Advisory group, you will manage analyses and continue to develop analytical skills while being immersed in the world of client services. Construction Senior Directors assist our experts in developing and managing the detailed analyses required to provide the best solutions for our clients. Senior Directors perform and manage project schedule, cost, productivity and statistical analyses as well as assist with review of key project issues through document review and database creation/management. Senior Directors usually have 7 - 10 years of related work experience.
Responsibilities:
Developing, managing and supporting detailed analyses of project schedule delays, cost overruns, productivity, contracts, change orders and other issues related to design and construction
Assisting in the research and analyzing project cost records
Analyzing financial statements and other pertinent documentation
Using Ankura’s proprietary tools in the development of claim methodology and work product
Developing computer models of schedules, contractor production rates and costs using various software packages
Assisting with data gathering activities including document review and supervision, and quality control of data entry activities
Supervising appropriate personnel including analysts, less experienced associates, client personnel, clerical support, and others as appropriate
Demonstrating proper documentation of work product
Engagement planning
Preparing client communications
Coordinating administrative functions including time tracking and bill preparation
Supporting the recruiting efforts through participation in campus events and office interviews
Supporting staff development efforts
Required Qualifications:
Bachelor’s degree from an accredited college/university in Engineering, Construction Management, or related discipline
Experience in the construction and engineering industries
Proficient in MS Office products including Excel, PowerPoint, Word, and Access
Experience in damages and investigative work focused on contractual disputes, claims, and litigation
Ability to research, including the use of the internet and other information sources, and a solid knowledge base in their course of study
Effective written and verbal communication skills
Strong project management skills and attention to detail
Efficient, flexible, and creative problem-solving skills, a high level of motivation, and excellent analytical and organizational skills
Willingness to travel and work overtime when needed
Preferred Qualifications:
Proficiency with Primavera Project Planner and project scheduling technique experience
P. Eng. is a plus
#LI-Remote
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*
Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.
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Ankura is a team of excellence founded on innovation and growth.
This position supports the Ankura Construction, Disputes & Advisory Business Group - one of seven practices focused on client delivery services across the Firm.
Ankura is recognised as one of the five fastest growing consulting companies with 2000 employees across 32 offices in four continents, providing a range of advisory and expert services to the private and public sector.
We are looking for a ‘rising star’ to complement our talented team of delay experts. Our construction dispute resolution professionals provide expert advice and independent professional opinion on some of the world’s largest, most complex, and high-profile capital project disputes. Courts, corporations, and tribunals rely on us to get to the nub of the issue in any given dispute. We develop efficient and robust delay analyses and present our conclusions in a clear, concise, and objective manner to enable the resolution of complex disputes.
This is a key role, operating in a fast-paced culture, and will suit a candidate with the ambition and desire to grow and develop in the dispute’s world, whilst we provide the opportunity and training to support you in that endeavour, including excellent networking opportunities. The role will involve frequent client interaction, including preparing and presenting results.
You will have the opportunity to work with highly reputable, specialist expert witnesses, recognised by Who’s Who Legal Lexology. You will be part of a talented team of experts working on some of the world’s most interesting and significant project disputes.
You will work from our London office. However, we support flexible working arrangements and are interested to discuss how we can accommodate individual requirements.
The international nature of our work means that successful candidates should be prepared to travel globally, sometimes at short notice. You will have the opportunity to broaden your experience by working on complex and landmark projects in the construction and engineering sector all over the globe including France.
Why Join Ankura
We can support and develop individuals who aspire to be an expert.
Vast opportunities for career development, with formal development process, training programmes and internal e-learning training platform, Ankura Academy.
Work within a team of world recognised leading experts in an established leading global consultancy.
Work with a collaborative environment, where our professionals have the freedom to innovate which promotes curiosity, learning and communication.
Requirements:
You will be an experienced people manager running small teams, comfortable delegating and actively supporting the development of junior members of the team.
Whilst experience of giving evidence / testifying isn’t necessary at this stage, you will have an aspiration to do so in the future,
You may not yet be generating leads but may be starting to get appointments in your own right and are comfortable actively networking.
You will have a background in construction or engineering with a related degree.
Professional chartered membership e.g., RICS, ICE.
Broad experience across a range of large infrastructure construction projects (oil & gas, infrastructure, buildings, public works).
Demonstrable Planning or Project Management experience skills including compiling and/or reviewing claims.
Have a good understanding of project control and management systems.
Be able to analyse and assess project data and documentation.
Excellent report writing skills.
Experienced in the production of comprehensive delay analyses and high-quality graphics.
Excellent communication skills.
Good analytical and data management skills.
Problem solver with an enquiring mind.
Good team working skills and the ability to work efficiently and accurately under pressure within a team or as an individual.
Fluent in English and French is essential.
Travel flexible both national and international.
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#LI-Hybrid
Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.
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Ankura is a team of excellence founded on innovation and growth.
Practice Overview
At Ankura, our team of advisory professionals builds partnerships with clients to advise, manage, and execute strategic capital investments to effectively mitigate the risks inherent in the planning, design, construction, activation, and financing of capital projects. We have a long history of advising through all phases of complex projects to ensure clients deliver on their objectives.
Our services include a comprehensive range of planning, strategic, facility, real estate, and capital solutions which are focused on helping our clients maximize the construction and delivery, operational and financial performance of their real estate portfolios and capital investments.
Role Overview
This Managing Director will support Construction Disputes & Advisory - one of seven business groups focused on client delivery services across the Firm.
Responsibilities:
High-Performing Teams & People: Leverage the collective through strong teaming and collaboration; continuously develop self and others
Enduring Success: Lead by example and embody Ankura’s core values; act in the best long-term interests of Ankura; enhance Ankura’s brand; and give back in our communities
Smart Growth: Develop client relationships, grow our capabilities, and leverage the firm’s collective expertise to win in the marketplace and serve our clients ever-changing needs
Quality Client Execution and Profitability Consistently deliver high-quality and profitable work that achieves optimal client and project outcomes; achieve utilization goals
High Impact Innovation: Build and sustain leading practices and operations by anticipating future and constantly innovating to stay ahead of our clients and our competitors
Requirements:
The Managing Director will work with the Senior Managing Director to set strategy for the group, lead major client engagements, develop brand and marketing collateral, direct business development efforts, and manage the group.
Education:
Bachelor’s Degree in Engineering or Construction Management with requisite consulting experience
Experience:
10 years minimum experience in Construction Management, Project Controls or Capital Project consulting focused on strategic facilities master planning, service line planning, and business and data analytics for large construction projects or capital projects.
Ideal candidate will have Construction Management and Project Control experience and experience managing and growing a Project Controls team.
Critical Thinking & Problem Solving
Strategic thinking, leadership (business acumen/empathy/mentoring), client management skills
Provides strategic recommendations for project/group and overall business that will directly impact achievement of results
Sees broadest applications and future direction of current products and solutions beyond immediate and intended use
Quickly identifies/implements innovative ideas and technologies to meet business demands
Specialized Knowledge
Identifies, advances and closes on opportunities at new and existing clients
Promotes new or expanded service offerings inside and outside the Firm
Understands core services provided by all Ankura practices and can recommend solutions and resources outside of team/practice
Client – Relationships and Project Management
Monitors and ensures client satisfaction with overall service and quality of deliverables
Establishes an expectation for high quality standards for self/(team) in all aspects of client relationship/sales cycle
Expands relationships to highest level of client organization
Defines a compelling value proposition aligned with the client’s challenges and needs
Adheres to engagement acceptance process within established policies and time frames
Defines strategy and manages multiple and/or complex engagements
Manages within prescribed budgets
Firm – Network Building & Corporate Citizenship
Takes a leadership role in professional or community organizations and promotes a positive image of the Firm
Writes and presents on topics of interest to clients and industry peers (thought leadership, including white papers, webinars, conferences, journal papers, etc.)
Recognized internally and/or externally as an expert in one’s field
Grows professional network
Sources, recruits, and integrates new talent to Firm and practice
People – Self Development & Development of Others
Ensures key performance management milestones are met for self and team; actively participates in calibration process
Pursues opportunities to expand own capabilities and to refine and further develop expertise to meet evolving market demands
Attends, and encourages team to attend professional development/training opportunities; instructs sessions as needed
Champions a culture of diversity and inclusion
Provides frequent and meaningful written and verbal feedback in a timely manner; offers guidance on performance matters
#LI-Hybrid
#LI-DR1
*
Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.
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OB DESCRIPTION
Job Title: Manager Division: Risk Consulting
Region: International Base Location: Mumbai
Purpose of Role
The Enterprise Risk Management (ERM) Practice of Risk Consulting in Europe is looking to recruit an experienced colleague in supply and/or value chain, who understands processes, policies, and procedures through their exposure in industry. ERM comprises the strategic risk services, with particular emphasis on Enterprise Risk Management practices. The purpose of the role is helping to deliver projects and through the building and maintenance of effective client relationships that aid the development of business in the ERM practice. The range of duties are varied and whilst key responsibilities are expressed here they include the flexible execution of additional consulting, analytical and operational tasks as reasonably expected from time to time, i.e. assist in business development from writing proposals, delivering presentations to the sale of new engagements.
Key Responsibilities
Client Service
< >Helps clients and other team members by serving as a source on products and services in the areas of ERM with focus on supply chain risk managementSupport business development across Risk Advisory in Third Party/Supply Chain Risk ManagementAssist clients by transforming their value chain capabilities across a variety of stakeholders through innovation and detectionDevelops project outlines and recommends suitable approaches or options to considerUses facilitative and diagnostic skills to assist clients in the articulation of complex problemsActively uncovers concerns or issues that may be unclear to the clientDevelops the project requirements and work plans within a practice or technical areaMatches products and services in own specialty to client’s key needsDevelops or uses systems to organize and track informationEnhances the creativity and effectiveness of materials that reflect an understanding of more complex client, project and technical issuesLeads client implementation teams, suggests key performance indicators, and directs measurement of resultsRespects and maintains client confidentialitySuggests, develops, and applies objective criteria for measuring important processesReviews and enhances suggested new ways and/or formulates new approaches of applying process and technologiesTakes responsibility for developing and managing project budgets, as well as negotiating changes in fees to reflect changes in the scope of workTakes responsibility for developing the pricing of prospective projects and for identifying and securing appropriate resources to best match the requirements of the projectTakes responsibility for developing and securing client service agreementsComplies with policy/ procedures for tracking project development, timekeeping, expenses reporting, billing and paying of feesDevelops and effectively delivers complex written and oral communications, such as proposals, technical concepts and deliverablesCreates templates or other written materials to be utilized by other consulting colleaguesArticulates internal and external business goals and overall strategies needed to attain these goalsDevelops new and expanded business opportunitiesCoordinates business development activities (e.g. seminars, mailings, etc.)Directs, performs, or reviews research (e.g. reviews annual reports/ financial data, undertakes benchmarking, etc.) for business development purposesUtilizes and develops spheres of influence to develop new and expanded businessProven ability to manage projects including successful deployment and delivery of personal expertise and that of other project team members to ensure excellent, on-time delivery to meet client specificationsExcellent written and verbal communication skills including strong ability to build successful business relationships with clients and colleagues that enhance operations and profitable revenuesSales capabilities and commercial awarenessWhat can you expect?
< >Contribute to process improvement of the team by making relevant recommendations and executing the process initiatives to enhance the efficiency and quality of overall deliveryReport & highlight exceptions in projects, delivery processes, people, policies
What is in it for you?
< >Opportunity to learn about emerging risks and build expertise in the sameOpportunity to work on consulting projects with multi industry exposureA competitive salary, employee friendly policies, health care and insurance for you and dependantsA respectful work environment that values healthy work-life balanceFuture career opportunities across the Marsh global organizationChance to be a part of a dynamic work culture that rewards innovation and collaborationCurated training programs to bring up to speed with Insurance knowledgeOpportunity to work and grow in a diverse stakeholder environment with Marsh’s top Risk ConsultantsWhat you need to have:
< >Relevant risk management qualification and Bachelor’s degree in relevant fields10+ years of relevant experienceRelevant supply Chain related Certifications preferredExperience building out capabilities and propositionsExposure to regulatory, assurance or compliance subject matter supporting an organisation's license to operateExcellent communication skills – verbal, writing, listeningAdvanced level of proficiency in MS Office, with strong skills in PowerPoint, Word, Excel (including Macros, VBA), Access and SharePoint
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
JOB DESCRIPTION
Purpose of Role
The Enterprise Risk Management (ERM) Practice of Risk Consulting in Europe is looking to recruit an experienced colleague in supply and/or value chain, who understands processes, policies, and procedures through their exposure in industry. ERM comprises the strategic risk services, with particular emphasis on Enterprise Risk Management practices. The purpose of the role is helping to deliver projects and through the building and maintenance of effective client relationships that aid the development of business in the ERM practice. The range of duties are varied and whilst key responsibilities are expressed here they include the flexible execution of additional consulting, analytical and operational tasks as reasonably expected from time to time, i.e. assist in business development from writing proposals, delivering presentations to the sale of new engagements.
Key Responsibilities
Client Service
Project Management
Communication
Business Acumen
Client Development
Competencies
What can you expect?
What is in it for you?
What you need to have:
What makes you stand out?
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
Official account of Jobstore.
What a Director Data Science, Visa Consulting & Analytics does at Visa:
The Data Science Director will be a member of VCA Data Science team in Asia Pacific and will report to the Head of Data Science overseeing the IPVMC cluster. The position will be based in Visa’s Singapore office.
The individual will be accountable for leading the design, development and implementation of analytics-driven strategies as well as high-impact solutions for Visa clients. He/she will bring in deep expertise from banking/payments domain with a strong background in data science to solve complex problems and unlock business value.
Key responsibilities include:
Collaborate with business leaders, internal stakeholders and client teams to understand business needs and identify the strategic areas where data science can drive strong business impact, in alignment with the organization's goals and priorities.
Develop holistic data science strategies for driving innovations, accelerate new solution launches, create data offerings in alignment with business strategy
Provide leadership and guidance to the data scientists and play a critical role in ensuring project success for IPVMC engagements
Establish best practices for data science project governance, solution development and operationalization
Continuously explore and evaluate emerging technologies, tools, and frameworks to ensure that our organization and team remains at the forefront of machine learning and AI.
Develop and manage project budgets, ensuring effective utilization of resources and alignment with financial targets.
Establish clear success measures for data science projects and drive continual improvement
Promote thought leadership in the data science domain and build intellectual property through innovation
Effectively interact with clients and manage internal/external stakeholder communication
If required on a per-project basis, work onsite for a short duration
Why this is important to Visa
As payments consulting arm of Visa, VCA is growing a team of highly specialized experts who can provide best-in-class payment expertise and data-driven strategies to clients. We’re building a high-performing team of data scientists, data analysts and statisticians helping major organizations adapt and evolve to meet the changes taking place in technology, finance, and commerce, with cutting-edge, creative and advanced analytic solutions. The purpose of the team is to help Visa’s clients grow their business and solve problems by providing consulting services through the use of data.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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Our Client is an established company in Singapore, who is seeking to recruit a Senior Director, Design and Engineering (Data Centre).
Senior Director, Design and Engineering (Data Centre)
Our client is looking for a senior director to manage their data centre design / engineering for regional expansion. You will be leading the inhouse engineering design team.
Responsibilities:
· To ensure we deliver to our customers on time and on budget.
· Lead the internal & external design teams as our project technical lead.
· Develop innovative Building & associated MEP solutions for our data centres.
· Collaborate with both internal and external construction and commissioning teams.
· Drive continuous engineering solutions across the business by leading the design of customer-centric solutions.
· Lead a project design team from inception to delivery of multi-MW hyperscale solutions.
· Develop high-level schematics of Building & associated MEP solutions.
· Develop Basis of Design documents to communicate design intent externally and internally.
· Perform concept equipment layouts.
· Collaborate with our top cloud and enterprise customers and communicate presentations on all aspects of design.
· Develop high level master planning, space planning and engineering solutions for potential new developments (conceptual and feasibility stage)
· Produce consultant briefs to develop designs from feasibility stage through concept, scheme and detailed design stages, ensuring continuity of design philosophy and approach.
· Coordinate technical aspects of direct procured equipment and facilitate alignment with the design team.
· Understand commercial implications of engineering decisions and build cost models for customers.
Requirements:
· Minimum 20+ years' experience in design and project delivery across multiple industries
· 10+ years’ experience working for a data centre design experience in the Asia Pacific market as a consultant will be an advantage.
· Strong leadership and foresight to lead multi-disciplinary teams across multiple geographies.
· Exceptionally flexible and forward-thinking as you must be ready for continuous change in direction.
· Willing to make decisions and be accountable for them.
· Excel at communication and can deliver effective presentations on data centre operations to customers, peers, and management.
· Willing to travel to other APAC regions on a regular basis.
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified.
Official account of Jobstore.
Job Description:
Job requirements:
For consideration, kindly submit your CV by clicking “APPLY Now”
**Only shortlisted candidate would be notified**
EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)
Official account of Jobstore.
We are a leading company focusing on new energy cold chain trucks, dedicated to providing customers with efficient, environmentally friendly and safe cold chain logistics solutions. We are looking for a Channel Sales Director who is responsible for developing and managing channel partners nationwide to achieve sales targets and brand promotion.
The main responsibilities of the Channel Sales Director are as follows:
Requirements for Channel Sales Director are as follows:
For consideration, kindly submit your CV by clicking “APPLY Now”
**Only shortlisted candidate would be notified**
EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)
Official account of Jobstore.
Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.
Responsibilities:
Requirements:
Official account of Jobstore.
Our client, a leading financial institution with a large presence in the region, is looking for a Director, Technology Risk Manager to join their team here in Singapore and lead their efforts in managing technology-related risks effectively. As the Director of Technology Risk Manager, you will be responsible for overseeing the identification, assessment, mitigation, and monitoring of technology-related risks within the organization. You will play a pivotal role in ensuring that our technology infrastructure remains secure, compliant, and resilient to emerging threats and vulnerabilities. The successful candidate will collaborate closely with cross-functional teams, including IT, security, compliance, and business units, to develop and implement robust risk management strategies and frameworks.
Responsibilities
Responsibilities
Join a dynamic team and be part of a forward-thinking organization dedicated to excellence, integrity, and innovation in technology risk management within the banking sector.
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Our client, a hotel group, is looking for a Deputy CFO to join their finance team to assist the CFO in overseeing the financial activities of the hotels in the group to ensure fiscal accountability.
Responsibilities:
Requirements:
We regret that only shortlisted candidates will be notified.
Employment Agency License No.: 08C3209
Registration No.: R1101742
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Our client is an established asset management group who is now in an expansion mode with promising growth potential. The group is working on raising third-party capital and is hiring the below role to strengthen its marketing reach and capabilities.
Director, Marketing
In this role, we are seeking for an entrepreneurial self-starter who is senior but willing to work in a hands-on mode. You possess strong institutional marketing exp gained with international blue-chip institutions in the asset management industry. You will be collaborating closely with senior executives in this firm (at the group level) and its affiliates to build an impactful marketing approach in a growth focussed environment.
We are seeking for a seasoned institutional marketing professional (min 15 years of exp) who is tasked to cover both the institutional marketing function (primary focus) and communications function (secondary focus).
Responsibilities
The Ideal Candidate
Selling pts:
To apply, pl send your cv in word doc to resume@cap-cg.com. Pl also include details on your current salary, expected salary and notice period in your cv.
We regret to inform that only shortlisted candidates will be notified.
Posted by:
CAP Consulting (EA license: 14C7175)
Caroline Poh (EA Registration: R1105649)
Date ad is posted - 1 March 2024
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We are looking for a talented Director of VIP and Club Operations in APAC who ispassionate about hospitality and nightlife. You will lead the Japan and Singapore team for all the Zouk Group club and bar brands in both countries and look to create original and unique experiences for each venue.
As hospitality is key, guest management and customer touchpoints are essential and will be a significant focus. As an expert in your field, we expect you to be up-to-date with the latest trends and happenings in and around our industry. You should have excellent communication skills and be able to express our company’s views and ethos effectively.
You are also accountable for the overall operational performance and success of the VIP department. In this role, you will collaborate closely with various departments, such as operations, marketing, and other channels, to ensure the delivery of an unparalleled guest experience within a market-differentiated, high-energy atmosphere. You will prioritize the needs of VVIP and VIP guests, crafting personalized experiences and fostering a sense of fun and excitement for all visitors.
Ultimately, you will be driving high-performance levels of staff to produce excellent customer engagement consistently. Last but certainly not least, a love for music, nightlife, hospitality, F&B, and entertainment is advantageous - these are the things we live and breathe daily.
ROLE RESPONSIBILITIES
Things You’ll Own
· Lead the operations of Zouk Club, Capital, Phuture, and RedTail by Zouk in Singapore, along with Zouk Club in Japan.
· Develop and execute strategic business initiatives, ensuring the attainment of each business's KPIs.
· Manage and review P&L reports consistently, providing effective solutions for operational matters.
· Analyze venue performance in comparison to historical data and industry standards.
· Enhance stock systems and deliver weekly and monthly performance reports to Management.
· Oversee VIP relations comprehensively, covering public relations, reservations, scheduling, staffing, and administrative tasks.
· Cultivate a professional, upscale, and inclusive environment for diverse guests.
· Establish and nurture valued relationships with guests, expanding nightly events through personal communication and marketing efforts.
· Build sustainable relationships with key clients, overseeing recruitment, training, and service delivery for hostesses, promoter girls, and bottle service crew.
· Develop and lead a core VIP management team, focused on delivering a differentiated value proposition to privileged guests.
· Promote special club events effectively to customers.
Teamwork Makes the Dream Work
· Maintain positive business relationships with external partners (local and international) and government agencies.
· Motivate and inspire your team – help create a positive and supportive work culture.
· Work closely with the various departments to execute ongoing events and initiatives.
· Be able to seamlessly move cross-functionally across many groups in the company to keep key stakeholders updated
· You will feel right at home if you have a positive attitude, a great sense of humour and a can-do attitude
· Ability to work independently and in liaison with other departments/offices when necessary
ROLE REQUIREMENTS
· Minimum 8 years of operations knowledge in the club/bar industry
· Excellent understanding of financial statements
· Detail-minded with excellent problem-solving and negotiation skills
· Exceptional service orientation and outstanding interpersonal skills to engage effectively with VIP guests.
· Excellent command of written and spoken English for clear communication across all levels.
· Strong leadership abilities, including performance management and coaching skills, to inspire and motivate the VIP team.
Official account of Jobstore.
Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.
Responsibilities:
Requirements:
If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to jeline@starcareerconsulting.com
Yong Zhehan @Yong Jeline (Reg. No. R1101621)
STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)
Official account of Jobstore.
Job Responsibilities
Job Requirement
KPIs
Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
Official account of Jobstore.
