Total 8 Command Center Analyst job vacancies in Klang Valley, Johor

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

Job Description

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

• Reporting to Clinic Operations Manager
• Registering and scheduling appointments for patients
• Managing email, phone and upfront enquiries from patients
• Providing chaperone assistance to patients
• Assisting doctors with simple procedures
• Providing patient education and financial counselling
• Preparing and dispensing medications
• Performing cashiering duties and daily settlements
• Performing any other ad-hoc duties and responsibilities as assigned

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
• Candidates with no prior experience are welcome to apply (training will be provided)

Job Description

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

• Reporting to Clinic Operations Manager
• Registering and scheduling appointments for patients
• Managing email, phone and upfront enquiries from patients
• Providing chaperone assistance to patients
• Assisting doctors with simple procedures
• Providing patient education and financial counselling
• Preparing and dispensing medications
• Performing cashiering duties and daily settlements
• Performing any other ad-hoc duties and responsibilities as assigned

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
• Candidates with no prior experience are welcome to apply (training will be provided)

Job Description

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

• Reporting to Clinic Operations Manager
• Registering and scheduling appointments for patients
• Managing email, phone and upfront enquiries from patients
• Providing chaperone assistance to patients
• Assisting doctors with simple procedures
• Providing patient education and financial counselling
• Preparing and dispensing medications
• Performing cashiering duties and daily settlements
• Performing any other ad-hoc duties and responsibilities as assigned

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
• Candidates with no prior experience are welcome to apply (training will be provided)

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

Job Description

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

• Reporting to Clinic Operations Manager
• Registering and scheduling appointments for patients
• Managing email, phone and upfront enquiries from patients
• Providing chaperone assistance to patients
• Assisting doctors with simple procedures
• Providing patient education and financial counselling
• Preparing and dispensing medications
• Performing cashiering duties and daily settlements
• Performing any other ad-hoc duties and responsibilities as assigned

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
• Candidates with no prior experience are welcome to apply (training will be provided)

Job Description

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

• Reporting to Clinic Operations Manager
• Registering and scheduling appointments for patients
• Managing email, phone and upfront enquiries from patients
• Providing chaperone assistance to patients
• Assisting doctors with simple procedures
• Providing patient education and financial counselling
• Preparing and dispensing medications
• Performing cashiering duties and daily settlements
• Performing any other ad-hoc duties and responsibilities as assigned

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
• Candidates with no prior experience are welcome to apply (training will be provided)