Total 166 Command Center Analyst job vacancies in Business Management / Project / Planning category in Klang Valley, Johor

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Meet with stakeholders/end-users to understand their needs, problems, and desired outcomes; Document findings in clear and concise report including (but not limited to) preparation of business case, scope documentation or functional requirements.
• Work with developers and technical/solution architects to define functional and technical specification for the new system/functionality/enhancements; Write user stories and develop sample process flows to illustrate solutions.
• Translate technical limitations to the end-users and collaborate to find alternative workarounds.
• Track progress against deadlines and identify and highlight risks, ensuring proper communication within the project team.
• Develop and conduct test plans, work with developers to validate functionality and facilitate user acceptance testing.
• Analyse feedback from end users, document and collaborate with developers for improvement.
• Create, update and maintain documentation of business processes, workflows and user guides.
• Part of a scrum team and he/she will participate in sprint planning session and daily standup meetings by providing business goals and priorities.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues, or queries.

Job Requirements:

• Salesforce Administration Certified
• Experience working in an Agile/SAFe Environment
• Knowledge or understanding of project lifecycle.
• Knowledge or working experience in logistics is preferred but mandatory.
• Proficient in Microsoft applications, including Visio
• Excellent communication and active listening skills with people from diverse culture and background.
• Strong documentation and writing skills
• Excellent analytical and problem-solving capabilities.
• Strong sense of ownership for project/tasks and responsibility.
• Always begin with an end in mind with strong desire to make our customers happy.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at susmita.sahu@adecco.com.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Job Description

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience in bank
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational rollout
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Job Requirements

• At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
• Consumer Banking Operations
• Customer Centre
• Wealth / Loan / CASA product knowledge
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Interested applicants, please Email , and look for

johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

Job Description

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience in bank
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational rollout
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Job Requirements

• At least 3 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
• Consumer Banking Operations
• Customer Centre
• Wealth / Loan / CASA product knowledge
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Interested applicants, please Email , and look for

johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

CONTEXT OF THE JOB

As a Business Developer, you focus on improving the performance of our processes, systems, and tooling. You do this by translating product and process improvements into value propositions and end-to-end solutions that are consistent with developments in the areas of technology, digitalisation, legislation, and regulations. You also take into account the requirements and frameworks set by internal and external stakeholders, such as development teams and regulators.

You are able to promote change through the solutions you propose. You clarify how effective improvements in performance, quality, and efficiency can be achieved. You provide advice to relevant internal and external

stakeholders, create support for implementing change and run activities in your discipline.

1. DESCRIPTION

KEY DUTIES AND RESPONSIBILITIES

Knowledge of:

• The organisation, services, products, processes, systems, and tooling
• Legislation and regulations, and social and other developments and trends
• Design management and process management
• Master’s degree in accounting
• Skilled in qualitative and quantitative research methods
• Skilled in process thinking
• Stakeholder management
• Advisory skills

Results

• Development of vision for sustainable processes for value propositions
• Project results in line with agreements
• Suggestions for improvements to processes and propositions (products, services, systems, and tooling)
• Business analyses supporting the implementation of proposals
• Improvement in client satisfaction
• Monitoring and adjustment in the event of deviations in quality
• Up-to-date portfolio of internal and external change initiatives

You are driven to keep on exceeding the expectations of internal and external stakeholders. You are able to view the bank’s processes through the eyes of those stakeholders, and draw on this perspective when working on improvements to the products, processes, and systems for which you are responsible.

You are interested in our stakeholders’ world. You keep a close eye on developments in your discipline. You use your knowledge, experience, and creativity to think up and propose improvements with your team.

You provide advice to important stakeholders and win their support for your insights and proposals. You also aim to make the processes more effective, efficient, and cost-effective. When implementing your proposals, you are able to demonstrate an ability to get things done.

REQUIRED KNOWLEDGE AND EXPERIENCE

Required level and content of education

• Accounting related University degree or equivalent
• Knowledge of definition of business requirements, stakeholder management and processes and regulations for market access, clearing, settlement, custody.
• Knowledge in IT system
• Knowledge of SQL
• Experience with Python
• General knowledge of ETL process, data engineering & modelling

Required employment experience

• 5-10 years relevant working experience
• Financial services industry experience
• Team player
• Good analytical skills
• Result oriented
• Experience in Agile environment
• Experience with Confluence and Jira desired

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to susmita.sahu@adecco.com

All shortlisted candidates will be contacted. All the best !

Susmita Sahu

EA License No: 91C2918
Personnel Registration Number: R23114076

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Analyze and assess business functional specifications, impact analysis; recommend solutions to maximize efficiency and improve business value.
• Hands on experience on data analysis, applications INT testing & integration testing is a must.
• Proficient in supporting User Acceptance Testing (UAT) and liaise & follow-up on all testing phrase.
• Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
• Ensure the daily follow up for the implementation of the solution with the developers, identify and address deliverable risk(s), and propose mitigant plan.
• Stakeholder management with our counterparts based in Paris
• Manage L3 support to ensure application stability and work closely with L1/L2 support team & business line on resolution in support issues.
• Good knowledge in Loans and Counterparty risks (Authorization, Guarantees etc.) is added advantage.
• to write specification and user stories

Job Qualification

• This position requires a minimum of 4 years' relevant experiences as a Business Analyst.

Professional Skills and Mindset

• Ability to learn fast, efficient and autonomous, with a problem-solving orientation.
• Excellent analytical and organizational skills
• Very good oral and written communication skills (English). Ability to speak French is added advantage.
• Experience with Agile process knowledge of TFS & JIRA
• Practical skills in using SQL Queries
• Knowledge of project management and software development lifecycle is a must.
• Proficient in MS Office and Microsoft Project (MSP) is an advantage

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Job Qualification

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

· This is an exciting opportunity to work for one of the leading global banks.

· It is an opportunity for an experienced Business Analyst to join their team

· This is a 12 months contract

The Job

· Subject Matter Expert (SME) for Policy Servicing, provide user requirements and perform User Acceptance Test for new products, system enhancements and system defects

· Support ad hoc projects and coordinate user testing when needed.

· Create and design process flows, journey maps to facilitate understanding of end to end processes within Policy Servicing, including cross functional processes

· Liase with relevant business, function and technology teams to document requirements

· Review and identify opportunities for process improvements, straight-through processing and drive automation

· Update Standard Operating Procedure and coach/train the processing team

· Assist to manage the Policy Servicing team and ensure smooth operations of the team

· Assist to support audits and control testing on Policy Servicing functions

· Coordinate and support ad hoc activities and projects

The Talent

· Minimally 3 years of experience working in the insurance industry is preferred

· Knowledge and hands on experience working on projects in the Life Insurance / Shield line of business

· Experience in developing business case and requirements and perform impact assessment

· Strong analytical and problem solving skills, ability to operate effectively and think innovatively to find solution

· Good time management, task and result-oriented. Able to perform duties with accuracy and deliver quality work within tight timelines

· Proactive, strong team spirit and strong supervisory skills

· Considerable relevant experience in managing a team preferably in an insurance or financial sector

· A person who is keen to learn with positive work attitude

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com

• Email Topic: Apply Business Analyst - Policy Servicing

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a BA (Credit Risk) to join their team
• This will start off as a 12-month contract role

This is a business analyst role within Trading Risk domain with primary responsibilities including understanding, assessing, and implementing the changing risk management needs of the bank’s trading, capital market and collateral monitoring activities.

This role provides a balanced mixture of quantitative and qualitative exposures, with a blend of a data and business analysts tasks.

Responsibilities

1. Undertake the business analyst role for Counterparty Credit Risk Domain.

2. Capture and define clear business requirements coming from business and risk stakeholders, which include those pertaining to implementation or enhancement of risk application, and to data science exploration and experiments within trading risk domain.

3. Evaluate and assess impact of business requirements to existing systems and applications to ensure sound and adequate functional designs.

4. Devise comprehensive test plans (including test scenarios and test cases) to validate system deliverables.

5. Conduct and manage User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliverables meet business requirements.

6. Plan relevant activities according to given timeline, ensuring timely deliveries to maximise business values for stakeholders.

7. Gather business/ risk data and perform an iteration of statistical analysis/ experiments in collaboration with data scientists and data engineers to gain valuable business/ risk insights for various digital initiatives.

Requirements:

1. Degree in finance/ computer science/ quantitative finance discipline.

2. At least 4 to 6 years of working experience as a business analyst.

3. Possess understanding and experience in credit/ counterparty risk domain (including risk management and mitigation through collateral postings).

4. Possess working knowledge of financial markets and products including securities financing transactions and derivatives.

5. Prior experience in implementing trading risks (incl. market & counterparty risk) applications or innovative digital solutions within Risk Management Group is an advantage.

6. Team player with strong inter-personal, communication, presentation, analytical and problem-solving skills.

7. Proficient in SQL, Microsoft Excel and data visualization tools.

Next Steps

• Prepare your updated resume and send it to amos.tan@adecco.com
• We regret to inform only shortlisted candidates will be contacted

Job Responsibilities:

- Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements
- Researches and analyses improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements

- Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams
- Works as directed by management team to research and document business issues involving workflow procedures and processes
- Analyses data and work with stakeholders to develop creative solutions
- Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations
- Conduct prioritization with Product Owner
- Play scrum master role and perform sprint planning
- Write user stories along with acceptance criteria
- Obtain UAT sign off for deployment into production

Job Requirements:

- Minimum 3 years in a Business Analyst role

- Must have experience in Product Launch for Life Insurance / Banking industries

- Delivery experience in Agile would be advantageous

To apply, please email your resume in MS Word format to bfcg11@recruitexpress.com.sg indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Responsibilities:

- Translate high-level requirements into interaction flows and functional designs
- Create user flows, process flows and maps to communicate the customer journey and system integration points
- Design process changes on policy servicing process and transactions to integrate seamlessly with STP enabled transactions from Client Website Project
- Support policy servicing function process streamlining
- Support process/transactions changes with compliance and adherence to regulations
- Assess the impact and changes to business rules and system

- Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines
- Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria
- Identify and evaluate system gaps and solutions
- Co-ordinate with and gather requirements from different teams to ensure accurate and complete information for the users
- Works closely with business analysts, developers, business users and team members to understand business requirements
- Prepare documentation and update operations guide

- Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications

Job Requirements:

- Minimum Diploma / Degree

- Minimum 2-3 years of relevant experience in Business Analyst role in financial industry

To apply, please email your resume in MS Word format to bfcg11@recruitexpress.com.sg indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Responsibilities:

Building partnerships and maintaining strong relationships with business departments · Understand the business from financial aspects.
Analyze the trends of Key Performance Indicators (KPIs), especially relating to financial metrics such as sales, expenditures, and profit margin.
Monitor KPIs and identify the cause of any unexpected variances.
Prepares comprehensive reports and presents business financial information.
Providing analysis and delivering insight that links finance to business strategies.
Develop and continually improve budgeting, financial projections, and operating forecasts.
Analyse and hedge various fiat and risk exposure.
Manage position and forecast.
Support management team and the Heads of Department with data-driven analysis.
Performs other related duties when necessary.

Requirements:

Bachelor’s degree in Accounting or Finance
At least 5 to 8 years of experience as a Finance business partner or in accounting.
Effectively bilingual, able to speak in fluent Mandarin to liaise with chinese counterparts
Independent learner with strong leadership skills.
Visionary and strategic thinker with a proven track record for growing operations in a challenging economic environment.
Proficient in Microsoft Office Application.
Creative and proactive approach to problem solving.

Job Responsibilities:

Pega Platform - Business Analyst with Pega Background.

Work with client PO to understand requirements, generate user stories, and ensure developers are building according to clearly written acceptance criteria.

Job Requirements:

1 - Build Management (P3 - Advanced)

2 - Configuration & Release Management (P3 - Advanced)

3 - English (B2 - Advanced)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at saghana.sithara@adecco.com
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job description:

Partner with key stakeholders and prepare proposals for pilot initiatives.

• Perform analysis for special projects to support management in decision making.

• Review department purchase/ unbudgeted and other ad hoc requests and ensure compliance of to the policies and procedures.

• Co-ordinate timelines and reviews for annual budgeting cycle.

• Review workflows and identify gaps/ potential in processes and propose appropriate rectifications.

• Assist in governance of access rights for financial systems.

• Any other relevant tasks as assigned.

For interested candidates, please send your updated resume:

Email: medical12@recruitexpress.com.sg

WA: wa.me/6587004901

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure
• Location: CBD

The Job

• A) Data Analytics:
• Participate in data projects for Investment Advisory and Products team
• Gather requirements, collaborate with stakeholders on user journeys, perform data validation, ensure data integrity
• Using data-driven approach to drive insights and support MIS and sales management strategy
• Perform regular and ad-hoc data analysis on Advisory Sales and Products attributes, depending on business needs and strategy
• B) Business reviews and MIS:
• Assist in preparation of regular updates and presentation materials for MIS and ad-hoc reporting purposes.
• C) Drive productivity:
• Improve strategy team’s productivity through workflow/process enhancements
• Drive digital adoption by automating existing data extraction/maintenance tasks and processes.

The Talent

• Degree, preferably in related discipline
• 2-5 years relevant working experience in data analytics/business intelligence
• Proficiency in SQL, Tableau, MS Excel is a must
• Good in using MS office suite (e.g. ppt, word)
• Shows interest in wealth management space
• Excellent communication skills (verbal and written)
• Team player with strong interpersonal and leadership skills
• Strong numeric and analysis skills

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to sarah.ng@adecco.com
• Email Topic: Apply Business Intelligence Analyst (Banking | Up to $8k)

Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a Part of Something BIG!

The role of a Business Analyst focuses on developing Singtel’s B2B next-generation APIs for customer and partner engagement across various Singtel products and services, through tight engagement with the business stakeholders, development team and customers.

Make an Impact by:

• Play key role in execution of the digital channel vision by working collaboratively with business and other platform teams to define the customer journeys, the digital channel for different enterprise customer segments and the online/mobile/offline journeys for customers.
• Develop and maintain a prioritized product backlog and execute on delivering impactful features for our enterprise customers via the product agnostic digital channel.
• Identity key enablers and systems to support the digital channel and roadmap for execution.
• Support Digital Channel Business Analyst Lead in preparation of initial draft API product requirement document and represent viewpoints in prioritization exercises with implementation team.
• Play key role in product launch for all our customer segments; conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and product stakeholders.
• Identify, analyses, and track metrics that inform the success of products features in driving digital sales and API usage.

Skills for Success:

• A Computer Science or Engineering diploma/degree holder.
• Minimum of 3 years of experience in product management / requirements gathering
• Experience in writing API Interface Contracts and using Confluence.
• Experience acting as product owners with thorough understanding of agile methodology.
• Experience in vendor management and demonstrate ability to resolve disagreements.
• Excellent commercial acumen with strong analytical and critical thinking
• Ability to build trust and promote collaboration among internal stakeholders.