Total 790 Customer Service job vacancies in Johor Bahru

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 03 May 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

TaF.tc is looking for a detailed and structured Customer Relations Executive who is interested in analysing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services.

Here's What You'll Do Day to Day

• Attend to customer enquiries on how to assess and apply Skillsfuture Credit payments, Post Secondary Education Account (PSEA) as well as credit card payments for TaF.tc products and services.
• Assist to meet customers on every first day of class to assist them on making claims on Skillsfuture credit and PSEA
• Working with the accounts team to ensure that all collected payments are dutifully recorded.

Here's What We Are Looking For

• Strong communication and active listening skills
• Familiar with technology systems and practices
• High level of responsibility and ability to work within tight timelines

Here’s What Is Minimally Required

• Higher Nitec or equivalent and above
• Experience in customer service will be an added advantage
• Able to work on the weekends or on Public Holidays
• Proficient in Microsoft Excel
• Proficient in Chinese/Mandarin will be an added advantage

*Singaporeans & Singapore Permanent Residents ONLY*

Job description

• Attend to walk-in / phone call inquiries.
• Assist tuition centre teachers in preparing teaching materials.
• Assist in class scheduling Collect tuition fee payment
• Update and prepare documents
• Upkeep the cleanliness of the centre

Requirements

• Candidate must possess at least O'level.
• Required language(s): English, Chinese (in order to liaise with the English & Chinese speaking associates)
• Able to commit for long-term.
• Working hours: Monday, Thursday, Friday 2p.m. - 9p.m., and/or Saturday 8.30a.m. - 5p.m. , 2 - 3 working days a week
• Polytechnic / university students are welcome to apply.
• Only for applicants who reside in Singapore.

Miredo Asia Private Limited is in search of a highly meticulous and detail-oriented individual to assume the role of Administrative and Sales Support Specialist. Our ideal candidate thrives in a dynamic environment, exhibits exceptional organisational aptitude, and possesses an unparalleled attention to detail. This multifaceted position encompasses a broad spectrum of responsibilities, spanning customer service, administrative tasks, inside sales support & coordination, invoicing & collections.

About Miredo Asia Private Limited:

Miredo Asia Private Limited, a forward-thinking and environmentally conscious company, specialising in sustainable products and solutions aimed at enhancing comfort while saving energy and reducing bills. Our award-winning product lineup includes heat-reflecting solar window films from Japan, which recently secured the CapitaLand Sustainability Challenge 2023 award.

Key Responsibilities:

• Offer robust administrative support to the sales team, ensuring the seamless operation of the department.
• Engage actively in inside sales activities, promptly addressing customer inquiries, crafting quotes, and facilitating sales order processing.
• Help streamline sales efforts across various departments, aligning them with both company goals and customer satisfaction.
• Diligently manage and update sales and customer records, ensuring all data is current and easily accessible.
• Assist in the compilation and dissemination of accurate sales reports and presentations, upholding a strict standard of attention to detail.
• Oversee invoicing processes, including the creation, distribution, and follow-up of outstanding invoices.
• Manage collections responsibilities, guaranteeing timely customer payments and resolving any related discrepancies or issues as needed.
• Aid in the organisation and coordination of sales events, trade shows, and meetings.
• Undertake additional administrative duties as necessary, such as filing, data entry, and document preparation.

Qualifications:

• Documented experience in an administrative role with duties encompassing sales support, invoicing, and collections.
• Unwavering attention to detail and a steadfast commitment to accuracy.
• Strong organisational and time-management skills with a proven ability to prioritise tasks efficiently.
• Proficient verbal and written communication skills in English. Mandarin and other languages a plus
• Competency in Google Workspace (Drive, Docs, Sheets, Slides) and experience with CRM software a bonus.
• A good understanding of invoicing and collections processes.
• Ability to work both independently and collaboratively as part of a team.
• Excellent communication and people skills, with the ability to engage effectively with customers and team members.
• A proactive and detail-oriented approach to work.
• Flexibility to adapt to a dynamic work environment with varying tasks.

What We Offer:

• A role in a company committed to sustainability and innovative solutions.
• The opportunity to work with top award-winning products in the sustainability sector.
• A supportive and dynamic work environment.
• Flexible work arrangements.
• Competitive salary and benefits package.

The Job:
The Executive is responsible for planning and facilitating care integration projects and activities driven out of the Population Health and Integrated Care Office (PHICO). Reporting to the Manager, the main accountabilities of the Executive includes providing and coordinating operational and administrative support to ensure smooth and effective operations of PHICO programmes.

The roles and responsibilities of the Executive include but is not limited to the following:

• Engage and liaise with internal and external stakeholders, including clinical and operational departments from SingHealth institutions, external community partners such as eldercare service providers, primary care partners and government agencies involved in the programme
• Monitor programme progress and provide regular updates to programme director, senior management and relevant agencies/funder
• Facilitate and support regular meetings including case discussion in multi-disciplinary meetings, administrative meetings, and preparation of minutes
• Work with business units to understand data requirements and establish criteria to collect the relevant information for analysis and evaluation of programme. Ensure timely submission of indicators and reports to programme director and funder
• Work with Finance to raise and process claims with the necessary documentation in accordance with the financial guidelines, processes and governance rules
• Maintain necessary documentation for audits and serve as the main contact point for audit queries

Job Requirements:

• Degree or equivalent in any discipline with at least 1 year of working experience. Experience in healthcare would be an added advantage
• Good interpersonal skills to communicate constructively with colleagues and stakeholders
• Good administrative skills and knowledge in Microsoft Excel would be an added advantage
• Strong analytical skills with an understanding of financials, statistics and workflow engineering and re-engineering would be an added advantage

Position Overview:

The individual will case manage ex-offenders who come to ISCOS to seek assistance. The individual will evaluate the needs of client, identify the services needed, and create a plan to provide that care. Care & Advocacy Specialist may also be responsible for evaluating the effectiveness of the care plan and services.

Principal Duties and Responsibilities:

1. Do case intake and identify client’s their needs, strengths, and barriers to successful reintegration.
2. Develop individualized reintegration plans for clients, outlining steps to address housing, employment, education, healthcare, substance abuse treatment, and other pertinent needs.
3. Provide support and resources for clients; build good working relationship with support networks, government resources, and community resources
4. Provide information and refer clients to internal programmes and services under ISCOS or coordinate with external agencies, service providers, and community organizations to facilitate access to essential resources and support services.
5. Collaborate with clients to establish realistic short-term and long-term goals tailored to their specific circumstances and aspirations.
6. Collecting and reviewing documents of clients
7. Supports and monitors clients’ progress in improving their resources and ability to cope with their challenges
8. Participate in case discussions with external agencies
9. Participate and provide updates of cases during case conference with Manager, Programmes and Services, Deputy Director and Executive Director
10. Conduct regular home visits, phone calls and message clients to check-in on them
11. Maintain accurate and up-to-date records of client interactions, service plans, progress notes, and outcomes in compliance with organizational policies and regulatory requirements
12. Prepare regular reports documenting program activities, client outcomes, and challenges encountered, for internal use and funding purposes.
13. To facilitate Men support group
14. Apart from the above, the officer has to perform any other duties as assigned by his superiors for the purpose of fulfilling organisational needs.

Supervision Received:

• Supervision is provided by the reporting supervisor. Position requires ability to perform with minimal supervision.

Supervision Exercised:

• No direct reports. May monitor and coordinate the admin work of temps.

Core Competencies:

• Proficient in MS Office
• Good team player and have strong problem solving skills, communication and interpersonal skills.
• Good report writing skills.
• Ability to work with tight deadline and is strong with follow up.
• Excellent organizational and time-management skills, including ability to handle multiple tasks simultaneously and juggle priorities.
• Good knowledge about the community resources.
• Ability to work under pressure.

We are looking for Service Crew to join our passionate and vibrant team.

Our aim is to provide a conducive and friendly environment for our Guests to dine in, fulfil or exceed our Guest’s expectations to the best of our abilities and working together as a Team, to achieve it.

• Candidates with no previous experience are welcome to apply.
• Training and uniforms will be provided.
• Customer service, self-driven, outgoing personality, good communication skills and willingness to learn.
• Interest in Food and Beverages.
• Friendly & enjoyable working environment.

Responsibilities:

• Day to day operations.
• Taking reservations.
• Greeting Guests.
• Taking food orders.
• Preparation of Beverages.
• Serving.
• Operating POS system.
• Collecting and processing payments.

Looking forward to welcome you to be part of our Team.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Havelock MRT Station (TE16) just outside our office

Description

• Manage all inbound and outbound calls in a timely and professional manner
• Attend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)
• Handle customers’ complaints via phone or correspondence professionally
• Update and maintain a proper record on all customers
• Be involved actively in the customer retention program and strategy
• Work as a team and ensure that the call centre service level is met
• Resolve customer queries efficiently and escalate problems/issues promptly

Requirements

• Able to work on either schedule monthly rotating Morning 7am to 5pm and Afternoon shift work 1pm to 11pm, including weekends and Public Holidays
• Possess good communication, interpersonal skills and PC knowledge
• Able to speak Mandarin in order to assist in managing Mandarin speaking customers for mandarin alarm/fault request and support purposes
• Candidate with Call Centre experience will have added advantage
• Training will be provided
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

We are a preschool chain looking for an administrator to support in the operations and administration

Job Responsibilities

• Responsible for the day-to-day administration and operational support of the school
• Liaise with customers - handle incoming calls and show potential parents around the school.
• Assist in preparing documents, presentations, and reports as needed.
• Coordinate and plan company events and activities.
• Perform any other duties as assigned

Job Requirements:

• Min of GCE 'O’ Level
• At least 2 year of relevant experience in any administrative field
• Proficient with MS Office.
• Able to multitask and work within deadline.
• Good interpersonal, customer service and communication skills
• Comfortable liaising with parents through various communication platforms
• Able to work independently and also a team player

The standardised classification and grouping of healthcare data which reflects the complete clinical picture of the patients not only contributes to hospital operational and subvention forecasts, but also allows clinicians to better plan the care of future patients with similar conditions.

You are responsible for translating patients’ medical diagnoses, operations and procedures into international classification alphanumeric codes, and are expected to ensure the accuracy, completeness and timeliness of the coding. You will also assist with the auditing of the medical records which involves checking on the accuracy of the codes assigned. You are required to work closely with the clinicians to address coding issues.

Job Requirements :

• Diploma in Nursing / Life Science / Applied Science, preferably with 2 years’ relevant work experience.
• Essential knowledge of healthcare procedures
• Proficient in Microsoft Office applications
• Meticulous with good communication and interpersonal skills
• Able to work independently as well as in a team

You will assist in all aspects of cardiac procedures and patient care in the Department of Cardiology. Suitable candidates will be offered employment on a 1-year contract.

Requirements:

• A recognised basic medical degree
• Passed the national licensing examination as required in the country where the basic medical degree was conferred (if applicable)
• At least 3 years’ post-housemanship working experience as a medical officer (or equivalent) in the relevant field / specialty or possess a postgraduate medical qualification in the relevant field /specialty
• A good command of English (both written and spoken)
• Documented proof of:

(i) Measles (or Mumps ,Measles and Rubella) vaccination or serological evidence of measles immunity ;and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment.

You will support the administration of risk management programmes, conduct clinical review of patient records, identify relevant clinical care issues, and liaise with the respective departments to evaluate the effectiveness of the quality assurance programmes. You will play a supporting role in ensuring that clinical outcomes are consistent with current accepted practices.

You will be required to integrate and analyse data using statistical methods, perform root cause analysis, conduct risk mitigation exercises and work with teams to coordinate projects assigned. You will also coordinate meetings, document meeting proceedings, prepare reports and participate in the implementation of improvement initiatives towards improving patient care.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing

· Relevant experience in clinical quality and in the healthcare industry will be of added advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail is essential

· Good oral and written communication skills

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher/ Any relevant certificates

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

You will work with the Business Office Manager in studying, planning, organising, establishing, and implementing policies and procedures, and internal controls for all billing, account follow up and financial counselling activities. You will ensure that all services are billed, and that claims are made accurately and timely. Additionally, you are required to monitor outstanding bills, work with various parties to recover the outstanding amounts as well as handle billing and payment enquiries. You are responsible to prepare summaries, reports and statistics as required.

Job Requirements:

· Degree in any discipline.

· Accounting knowledge and experience in healthcare will be an advantage.

· Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare /OAS will be an advantage

Team player with good interpersonal, analytical and communication skills

You will report to the Assistant Director and Director in the management, monitoring and validation of cardiac-related clinical data. You are responsible for collecting, coordinating and processing, as well as ensuring quality control of these data.

You will provide oversight for quality assurance activities and evaluate the effectiveness of the quality assurance programmes. You will manage the team through data validation and management exercise according to the Ensure Safer Systems’ requirements.

You will manage and facilitate value-based (VDC) projects with internal and external stakeholders, which includes overseeing the functions of the value driven care committee such as collecting and analysing data, developing methodology for measuring clinical quality indicators, and working with domain heads on interventions to mitigate the clinical quality performance trends. You will render support in audits and licensing requirements by the Ministry of Health. You will also promote and encourage staff participation in quality improvement programmes through providing project consultancy and leading the team in case analysis and following up on areas for improvement.

You are required to integrate and analyse data using statistical methods, perform analysis and work with teams to coordinate projects assigned. You will also coordinate meetings and document its proceedings, prepare reports, and participate in the implementation of improvement initiatives towards enhancing patient care.

You are responsible to lead and mentor team members as well as afoster good communication and teamwork within the department.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing with at least 4 years’ relevant experience in a healthcare industry

· Experience in benchmarking and statistical tools and techniques, and knowledge in improvement methodology tools and techniques

· Proficient in Tableau would be an advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail

· Good oral and written communication skills