Total 119 Manager level Customer Service job vacancies in east region

As a Registered Manager in Domiciliary Care, you will be instrumental in overseeing the daily operations of our domiciliary care agency. Your key responsibilities will include:

- Ensuring compliance with all relevant regulations and policies, especially those set forth by the Care Quality Commission (CQC).
- Developing and implementing personalized care plans for our clients to meet their unique needs.
- Managing and leading a team of care workers and support staff, fostering a collaborative and client-centric environment.
- Conducting regular assessments of clients' needs and adapting care plans accordingly.
- Efficiently coordinating client visits and staff schedules to optimize care delivery.
- Providing guidance and support to care workers to ensure the delivery of compassionate and high-quality care.
- Monitoring the quality of care provided and proactively implementing improvements as necessary.
- Maintaining accurate records and documentation in accordance with regulatory standards.
- Collaborating closely with healthcare professionals, families, and other stakeholders to ensure seamless and holistic care.

**Requirements:**

To excel in this role, you should have the following qualifications:

- Registered Manager status with relevant experience in domiciliary care or social work.
- Exceptional leadership skills with a proven ability to effectively manage and inspire a care team.
- Outstanding communication and interpersonal skills to build strong relationships with clients, their families, and your team.
- Knowledge of budgeting and financial acumen to efficiently manage resources.
- Familiarity with medication administration protocols and procedures.
- A valid driving license (preferred but not mandatory), with the ability to travel to the workplace without hassle.
- NQV Level 5 in Health and Social Care or equivalent.
- Substantial and relevant experience in the field of domiciliary care, providing evidence of expertise in managing care services effectively.
- A strong commitment to regulatory compliance, especially CQC standards.

**Language Requirement:** English proficiency is not required for this position.

**Schedule:**

- Candidates must be available for various shift types, including 10-hour, 12-hour, and 8-hour shifts, as well as day shifts, weekends, and holidays.
- Flexitime and overtime may be required to meet the agency's operational needs.

**Supplemental Pay Types:**

Candidates may be eligible for various supplemental pay types, including bonus schemes, commission pay, loyalty bonuses, performance bonuses, signing bonuses, and yearly bonuses, based on performance and achievement of key performance indicators.

**Work Location:** This role requires in-person work at our East Tilbury location.

Candidates who meet these qualifications and are passionate about delivering high-quality domiciliary care services are encouraged to apply. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our organization.

If you have proven experience of caring for older people, and are looking for a rewarding role that comes with excellent training and great opportunities for personal development, join Care UK as a Team Leader and make a real difference. NVQ level 2 is essential and NVQ level 3 is desirable however we can support you to achieve this.



Being a Team Leader at Care UK

Team Leaders at Care UK are flexible in approach and have broad experience of caring for others and leading shifts. They’re great at building relationships and inspiring others too. Collaborating and sharing information and ideas comes naturally to them, as does using tact and diplomacy to deal with challenging situations and quickly resolving them. Their innovations help to raise standards, while their passion for what they do is second to none. And, they consider it a privilege to be trusted to look after others. Do you have the same sort of attributes? Then we could have just the role for you.


What you’ll be doing

Being a Team Leader Is about acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals. It’s also about taking responsibility for case managing residents and liaising with families, health care professional and other stakeholders to ensure that the best care plans are created and delivered. Working closely with nurses to develop the services we provide is an important aspect of the role too, as is administering medication and carrying out risk assessments. Put simply, it’s about making a difference. A real difference.



What you’ll need

Well-organised, IT literate and adept at allocating and delegating work appropriately, you have a proven ability to lead and supervise others and a good understanding of care planning processes. What’s more, you're trained, or willing to train, to administer medication and used to contributing to, monitoring and implementing changes that improve outcomes for residents. Above all, you have a natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.



The benefits


Competitive rates of pay – we continuously review pay in your local market
Opportunities to progress through our personalised career paths into more senior and management roles whilst growing your earnings
Earn whilst you learn and take on a variety of apprenticeships applicable to your role enabling you to increase your pay once achieved
Competitive refer a friend scheme of up to £1000 depending on role
Quality and free training to help develop and enhance your skills
Bank holiday enhancements
Cycle to work scheme
Flexible hours, including day, night or weekend shifts
Free DBS
Thousands of online and in-store discounts across big known retailers enabling our colleagues to make big savings on every day shopping such as holidays, supermarkets and travel.
Employee Assistance Programme – Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns



One of the UK’s leading care home providers, Care UK run over 150 homes and day clubs across the UK that provide residential, nursing, dementia and end-of-life care for older people. A top rated employer in best quality results, our goal is to help every employee fulfil their potential by providing first-class training and support.



Fulfilling lives, fulfilling Careers.

Customer Service & Business Support Team Leader PO1

Purpose
To develop, manage and deliver specialist support / advice for a defined service area across Customer service and business support.

The role will be working in one of the following areas;

• Libraries and face to face customer service including Registrars
• Customer service including 24-hour call handling and channel shift
• Business Support covering support to a range of services across the organisation
• Executive and Councilor Support and Weddings, Meetings and Events services
• Quality assurance and system and service development
Generic Accountabilities
To manage the day to day work of staff, to ensure a flexible and professional service that enables the organisation to meet its strategic objectives.

Provide advice and make recommendations based on up to date knowledge and analysis / evaluation of information.
Manage escalated or complex customer issues within the relevant area.
Contribute to the development of service plans to meet strategic business goals.
Research developments in relevant area. Collate process and analyse information / data. Translate outputs into advisory reports / documents / actions as appropriate.
Lead on the development, implementation, maintenance and management of systems, policies, procedures and / or standards within area of responsibility.
Work closely with others to support/Manage the development and delivery of improvements in processes and procedures.
Prepare and present a full range of reports (both standard and non-standard) covering area of responsibility.
Deliver effective budget and resource management for the area of responsibility.
Manage a portfolio of Projects and Reviews.

Lead on specific projects as required.
Knowledge, Skills and Experience
• Excellent attention to detail and will be expected to maintain a high level of professionalism, care and integrity, ensuring a positive image of the Council is promoted at all times.
• Strong leadership and motivation skills: Proven experience of leading and managing teams operating in a customer facing multi-channel / service environment.
• Excellent problem-solving skills and the ability to support operators and senior operators in their tasks and decision-making, only escalating to the line manager if you are unable to resolve the issues within the team.
• Exceptional people management skills, must be a team player and be able to work collaboratively with and through others.
• Empowers employees by encouraging them to offer ideas about decisions that affect them.
• Experience of having worked in a fast paced, customer focused environment.
• Good knowledge and application of IT systems and software packages.
• Excellent levels of literacy and numeracy.
• High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.
• Strong time management skills
• Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service.
• Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
• Ability to build strong relationships
• Goal-oriented focus with the customer in mind.
• Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
• Forward looking with a holistic approach.
Indicative Qualifications
Degree or equivalent or vocational qualification in relevant subject or area
Evidence of Continuous Professional Development


Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:30
Pay Per Hour: £14.48
Location: Waltham Forest, East London

Should you wish to apply for this job opportunity, please send an up to date CV.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Abbott Point of Care is a global leader in providing critical medical diagnostic and data management products for rapid blood analysis that are intuitive, reliable, and cost-effective.  Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers. By delivering lab-quality results in minutes, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.

The Opportunity

Our Princeton, NJ location has an opportunity for an Engineering Manager responsible for leading the Instrument Operations technical group within APOC that is responsible for i-STAT 1 hardware system on market support. relocation assistance provided for right candidate.

In this role the Engineering Manager will ensure that processes and staffing are appropriately developed and implemented, set strategic vision/goals in alignment with organization, drive utilization of engineering tools including root cause analysis, design for manufacturability, and LEAN to improve manufacturing processes, yields, and equipment during the manufacturing stages of the product and ensure executional compliance within the organization to all applicable internal requirements and external regulations. This

WHAT YOU’LL DO  

• Manage and resolve manufacturing process, equipment, material, and supplier technical issues to maintain production line up time.

• Laisse with Third Party Manufactures in Asia on a weekly basis.  This typically involves 2-3 evening conference calls per week.

• Analyze data and make decisions regarding manufacturing processes, product performance, and quality related events.

• Provide technical input to Supply Chain when a supplier must be selected or changed or when a last time inventory buy is needed.

• Manage the identification and qualification of end-of-life BOM components to ensure availability of raw materials.

• Utilize knowledge and skill to lead organization through resolution of technical challenges, process/equipment improvements, and continuous improvement.

• Provide technical guidance when requested to resolve component incoming inspection failure resolution by assessing inputs from Quality, Supply Chain, and the supplier.

• Ensure professional project management techniques are utilized to identify and shorten the critical path tasks in Design Change Package (DCP)/project delivery schedules.

• Ensures that the engineering group plans and executes on market product DCPs and on market product support engineering tasks to timeline and budget.

• Coordinates across functional areas and or business units to achieve company and/or area goals.

• Manage change planning integration with the Manufacturing Software Engineering department to ensure smooth software deployment to manufacturing lines.

• Make decisions regarding work processes or operational plans and schedules to achieve department objectives.

• Provide cross-functional communications regarding the status of department and manufacturing performance.

• Liaise with suppliers to ensure the success of critical projects.

• Review and approve documents including standard operating procedures, technical specifications, and protocols/reports.

• Champion a culture of teamwork, communication, and recognition.

• Recruit, manage, coach, and develop engineering and technical talent.

• Develop, monitor, and adjust the annual budget for the engineering department.

• Ensure that continuous improvement is a strong focus for staff via continuous capacity improvement, lower non-conformance rates, and elimination of both time and material waste.

• Ensure widespread adoption of best practice manufacturing engineering practices such as design for manufacturability, PFMEA, and business excellence.

• Improve supplier process capability for custom BOM components to ensure continuity of supply.

• Establish department goals, tracking, and reporting KPIs, and drive continuous improvement efforts.

• Ensures organizational compliance with company policies/procedures and regulations.

• Serve on Design Change Control Board to categorize change package requests and authorize advancement.

• Interface with external agencies during site audits.

• Negotiate complex quality issue resolution with Quality System leadership and sets strategy approach for the department’s quality system nonconformance records.

• Ensure that all personal and team member training is up to date and in compliance.

• Support a culture that embraces the safety of the work environment and the safety of our customer’s patients by compliance with company EHS procedures, policies, and GMP requirements.

• Derive, defend, and adhere to the annual budget for overhead headcount and expenses, project expenses, and capital required to maintain manufacturing operations and implement the necessary cost improvement, supply continuity, product lifecycle management, and regulatory driven changes needed to support the business.

Required Qualifications

• Bachelor's degree in Engineering (Mechanical, Electrical, Biomedical, Biochemistry or other applicable STEM fields)

• 9+ years of relevant work experience or equivalent.

• 5+ years managing technical team(direct or dotted line   

• 5+ years’ experience in the medical device industry or with a tangential industry that is regulated similarly to ISO13485.  

• 2+ years experience in design control and product documentation (Bills of Material, Work Instructions, Drawings, Incoming Inspection) systems.  

• 1+ year working with Project Management concepts and tools ​

• Experience in appropriate business disciplines (such as quality, operations, engineering) with organizations engaged in the manufacture of FDA regulated products.

• Strong analytical/technical knowledge and skills to lead organization through collation and analysis of manufacturing data and creation of strategic and tactical plans to achieve goals, drive continuous improvement, and address system, equipment, and process issues.

• Effective communication skills and experience influencing cross functional organizations such as R&D, Operations, Quality, and other disciplines to achieve project, business, and/or company goals.

• Ability/experience to execute and mentor others on the utilization of technical tools such as root cause analysis, LEAN, and six sigma.

Preferred Qualifications

• Strong organizational skills to lead team/department to achieve diverse set of goals and quality system output requirements.

• Management experience with technical resources and proficiency in the development of employees with diverse backgrounds and experience.

• Experience with the manufacture or design of electro/mechanical products.

• Excellent presentation skills.

• Operational experience in a medical device manufacturing environment.

• Knowledge of MRP (Manufacturing Resource Planning) system.

• Familiar with a variety of the production concepts, practices, and procedures.

• Outstanding interpersonal, verbal, and written communication, problem solving, and time management skills.

• Demonstrated aptitude for engineering principles and manufacturing systems.

• MS Office (Excel, PowerPoint, and Word) skills.

WHAT WE OFFER  

At Abbott, you can have a good job that can grow into a great career. We offer: 

• Training and career development, with onboarding programs for new employees and tuition assistance  

• Financial security through competitive compensation, incentives and retirement plans  

• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs 

• Paid time off  

• 401(k) retirement savings with a generous company match 

• The stability of a company with a record of strong financial performance and history of being actively involved in local communities 

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com  

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @Abbott News and @AbbottGlobal. 

     

The base pay for this position is

$102,700.00 – $205,300.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Engineering

     

DIVISION:

APOC Point of Care

        

LOCATION:

United States > Princeton : 400 College Road East

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

GK Software is an acclaimed global player in cloud services for retail. Our solutions redefine and set precedents for customer experience and drive growth and sustainability for our retail clients. We are recognized and awarded for our ability to deliver technology today, that meets tomorrow’s demands. GK Software is a leading provider of holistic standard software for the retail industry. GK Software, headquartered in Schöneck, Germany, is represented at 15 locations in 9 countries worldwide. The group has established itself as a technology and innovation leader in the market through its open and platform-independent software solutions.

GK Software Australia Pty Ltd is looking for a Head of Customer Care. The position will be responsible for ensuring that the company provides the best possible service to its Australian customers.

The position is based in Dandenong.

The tasks of this role include the following:
• Identification of opportunities and follow up in ongoing service engagements (farming)
• Support GK Service Sales in identification of service opportunities in existing customer relationship
• Customer Interaction and relationship management up to C-Level in service engagements to gain an understanding of customer needs
• Customer service controlling and monitoring (progress, cost, revenue, risk, etc.)
• Ensure compliance of service topics according to the Customer SLA
• Escalation instance for customer and GK customer Care managers in case of service escalations
• Steering committee member (governance role)
• Forecasting revenue for the assigned customers, monthly/ annual planning
• Overall commercial management including renewal of contracts for existing customers (change management) GK Software-Gruppe
• Optimize and balance resource usage within the own group of CCMs and customers
• Identify optimization potential w.r.t. continuous improvement processes (provide input, support)
• General internal reporting and admin task as per GK country requirements

Skills & Experience required for the position
• At least 10 years experienced as business development manager in the IT industry
• Retail experience and retail process knowledge (POS, Backoffice, OMS/ERP - store processes)
• Knowledge of POS / OMS / ERP products
• Medium Level GK Product Skills (POS / Backoffice, OMS ...)
• Proficiency in GK-internal tools and internal processes
• MS-Office Skills (Word, Excel, PPT)
• Good general IT knowledge
• Extraordinary level of engagement, self-motivation and flexibility
• Distinct sense of ownership and accountability (program, customer)
• Hands on mentality
• Tactical- and strategic thinking skills
• Good communication skills (including C-level) and networking capabilities, presentation skills
• Good time management skills
• Analytical capabilities, methodical approach to problem-solving
• Consultative and advisory competencies (recommend, ask, etc.)
• People- and team management skills (incl. coaching, motivation), situative leadership skills
• Proficient in management of commercial contracts
• High degree of customer orientation

If this role and our organisation piques your interest, we invite you to submit an application by email to recruiting@gk-software.com

If you have NVQ Level 3 and proven experience of caring for older people, and are looking for a rewarding role that comes with excellent training and great opportunities for personal development, join Care UK as a Team Leader and make a real difference.



Being a Team Leader at Care UK

Team Leaders at Care UK are flexible in approach and have broad experience of caring for others and leading shifts. They’re great at building relationships and inspiring others too. Collaborating and sharing information and ideas comes naturally to them, as does using tact and diplomacy to deal with challenging situations and quickly resolving them. Their innovations help to raise standards, while their passion for what they do is second to none. And, they consider it a privilege to be trusted to look after others. Do you have the same sort of attributes? Then we could have just the role for you.



What you’ll be doing

Being a Team Leader Is about acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals. It’s also about taking responsibility for case managing residents and liaising with families, health care professional and other stakeholders to ensure that the best care plans are created and delivered. Working closely with nurses to develop the services we provide is an important aspect of the role too, as is administering medication and carrying out risk assessments. Put simply, it’s about making a difference. A real difference.



What you’ll need

Well-organised, IT literate and adept at allocating and delegating work appropriately, you have a proven ability to lead and supervise others and a good understanding of care planning processes. What’s more, you're trained, or willing to train, to administer medication and used to contributing to, monitoring and implementing changes that improve outcomes for residents. Above all, you have a natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.



The benefits


Competitive rates of pay – we continuously review pay in your local market
Opportunities to progress through our personalised career paths into more senior and management roles whilst growing your earnings
Earn whilst you learn and take on a variety of apprenticeships applicable to your role enabling you to increase your pay once achieved
Competitive refer a friend scheme of up to £1000 depending on role
Quality and free training to help develop and enhance your skills
Bank holiday enhancements
Cycle to work scheme
Flexible hours, including day, night or weekend shifts
Free DBS
Thousands of online and in-store discounts across big known retailers enabling our colleagues to make big savings on every day shopping such as holidays, supermarkets and travel.
Employee Assistance Programme – Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns



One of the UK’s leading care home providers, Care UK run over 120 homes and day clubs across the UK that provide residential, nursing, dementia and end-of-life care for older people. A top rated employer in best quality results, our goal is to help every employee fulfil their potential by providing first-class training and support.



Fulfilling lives, fulfilling Careers.

International SOS is recruiting for an experienced Global Head IT Service Management. The purpose of this role is to ensure that International SOS has the IT service management capability to effect and efficiently run its Information Technology processes to support the business (critical) services provided to our clients. We are looking for someone to take us to the next stage of our maturity in IT Service Management. Someone who will drive the ITSM platform forward and has a strong continues improvement focus and makes it happen.

The successful candidate will be accountable for overseeing the implementation and maintenance of our IT service management strategy and processes. The Global Head IT Service management will engage IT and business stakeholders around the globe – in order to gain buy in and practical support for the processes and way of working. He or she will drive problem management, change management, capacity management, vendor management, process change etc, in order to increase the stability and availability of our platforms year on year. This position will require a leadership understanding of ITIL (Information Technology Infrastructure Library), strong vendor management, best practices, and experience on managing a supplier managed global service desk as well as and a proven track record of driving continuous service improvement.

At International SOS we work with our clients to protect global workforce from health and security threats and provide specialistic Medical Services to our clients. We are a high growth and very dynamic organisation HQ-ed in SG. The culture is fast paced and entrepreneurial, driven by strong sense of Mission and Purpose helping saves lives and protect people daily. A company which empowers its staff, with an energetic, challenging work culture which develops the individual. We will provide a global outlook where you work in multi-disciplinary, multi-cultural teams and solve big problems. We welcome people who drive themselves and who seek to create impact.

Responsibilities

• Accountable for the company’s IT service management vision, architecture, design, and Operational Excellence.
• Develop and implement IT service management strategies and processes to improve service delivery, increase efficiency, and ensure compliance with industry standards and regulations and drive the organisation to the next stage of maturity.
• Collaborate with other Business and IT Service Line teams and stakeholders to ensure that IT service management processes are integrated with other IT processes and aligned with business objectives.
• Manage a team of IT service management professionals, providing coaching, mentoring, and performance feedback to ensure a high level of service delivery
• Drive incident, problem, change, capacity, service transition & vendor management continues process improvement, in order to increase the stability and availability of our platforms year on year
• Oversee the day-to-day execution of the incident, problem, change, capacity, service transition & vendor management to ensure compliance and proper reporting and execution.
• Oversee the incident management process, ensuring that incidents are resolved quickly and effectively, and that root cause analysis is conducted to prevent future incidents.
• Manage the problem management process, ensuring that problems are identified and resolved in a timely manner, and that knowledge is shared across the organization to prevent similar problems from occurring in the future.
• Manage the change management process, ensuring that changes are properly evaluated, approved, and implemented with minimal disruption to business operations.
• Manage the release management process, ensuring that new or modified services are tested and deployed with minimal risk to the organization.
• Manage the capacity management process, ensuring the new and existing services run smooth without risk for unexpected capacity problems and incidents.
• Monitor and report on service level performance, ensuring that service level agreements are met and that service improvement initiatives are identified and implemented.
• Leads the Operational Excellence for day to day run of the network, based on pro-active monitoring, pro-active and adaptive maintenance and where required corrective actions.
• Guides and monitors the outsourcing partner on compliance with SLA’s and other commitments and provide management reports and other qualitative data to measure the effectiveness of service provided.
• Owns the Change Advisory Board for changes in the IT Landscape.
• Owns the CMDB setup, completeness, and integrity
• Owns the Service Now platform for the actual implementation of the ITIL Processes mentioned before, as well as the service catalogues.
• Manages the outsourced Services Desk on quality, performance, and SLA’s. Reviews the monthly performance and volumetrics
• Engage with Business Lines, Development teams, and IT Infrastructure team members to ensure overall performance meets/exceeds service level objectives.
• Provide weekly, Monthly reporting to IT leadership and Business Lines, as well the Monthly Management Reviews
• Drive and organize the Monthly Service Reviews with IT Partners and the accountable IT Service Managers.
• Coordinates the IT audits for the IT Shared Service teams in cooperation with the Compliance and Security Teams.
• Monitors and signals supplier contract renewals and vendor risk assessments, ensure to involve the right teams on the execution of the vendor transactions.

Requirements

• Bachelor's degree in computer science, information systems, or a related field.
• ITIL certification (Foundation level or higher) is required.
• Minimum of 5 years of management experience in IT service management, with a proven track record of driving continuous service improvement.
• Third party outsource supplier management a strong plus
• The candidate has experience in a wider regional organization and understand a matrix work culture. Experience in a global role is a strong plus
• Experience in managing incident, problem, change, release, capacity, service onboarding and service level management processes.
• Strong understanding of ITIL best practices and frameworks.
• Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical stakeholders.
• Strong leadership and management skills, with the ability to motivate and manage a team of IT professionals.
• Analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Experience with IT service management tools and systems, such as ServiceNow.
• Knowledge of IT governance frameworks, such as COBIT or ISO 27001, and Compliancy frameworks is a plus
• Can think out of the box and has a can-do attitude.
• Excellent communication skills.
• Some travel might be required (10-15%).

IMMEDIATE WORK AVAILABLE
FULL TIME POSITION AVAILABLE

We have Roadhouse situated in MULLEWA, MIDWEST region of WA.

If you meet the following criteria, then we would love to hear from you:

•Should have minimum 3 years work experience required.


•Should have short order cooking experience - takeaway style food, coffee etc

•Ability to operate console operations, stocking and cash management.

•Well developed supervision, problem solving and conflict resolution.

•Be capable of working under pressure in a fast-paced environment

•Be able to unpack and stock shelves inc rotation of stock

•Ideally be conversant with Point of Sale systems

•A sense of humour is essential as is reliability, honesty and a sense of team spirit!

Subsidised accommodation is available in a share house if required

Award wages apply.

A minimum stay of at least 12months (or longer) is preferable and an immediate start would be ideal.

Do you have meticulous attention to detail, general awareness of service management and Service provision, and have good communication skills?If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the most digitally advanced tax authorities in the world.See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
The teamCustomer Engagement & IT Business Services (CE&ITBS) forms part of Chief Digital Information Office’s (CDIO).The roleThe IT Service Manager is an essential role within the Guidance Development Team. The main duties include organising the day to day running of our products and services including the Guidance Platform and other Services maintained whilst controlling Live Service Incidents & Service Now processes, whilst engaging with stakeholders to obtain requirements, user testing and deployment of releases whilst ensuring all applications conform with WCAG standards, as well as supporting/coaching team members & colleagues.You will be?leading?and managing our teams IT service staff while we go through supplier changes and a host of other transformational activity, whilst ensuring the services we deliver and support to both internal and external customers continuously improve.HMRC is building a modern, digital tax administration whilst running the biggest digital operation in Government to help support our customers more efficiently. Within CDIO Customer Services Group, Benefits & Credits IT team delivers critical services to help support our customers more efficiently. Within CDIO Customer Services Group, Benefits & Credits IT team delivers critical services to UK Customers including Child Benefit, Childcare Services, Help to Save and Tax Credits. We are redefining our IT and building trusted, modern taxation systems fit for the challenges and opportunities of the 21st Century, and we want you to be part of the great team we are building to deliver these systems.

Proud member of the Disability Confident employer scheme

Clinical Unit Manager

Dean Wood Care Home, Warren Road, Woodingdean, Brighton, BN2 6DA

This is leading a team. At Bupa Care Homes, it's our privilege to care for people - treating each resident as if they were part of our own family. To do this, we need to support and champion our teams to make a positive difference, that's why we're looking for Clinical Unit Manager to lead our team at Dean Wood Care Home in Brighton.

Working hours and salary Up to £54,238 per annum, with Paid Breaks 48 hours per week £1000 New Starter Bonus
Should you be successfully hired into this role, we are pleased to be able to offer you a one-off Starter Bonus of £1000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Ts &Cs Apply. What your typical day involves

• Whether you're taking charge of a unit or a floor, you'll promote our resident's independence, choice and dignity by ensuring that the team provide the highest standards of care at all times
• With the help of your team, you'll assess each resident's wellbeing - making sure their physical, emotional and social needs are met - always maintaining accurate records
• Delivering clinical guidance to your team, you'll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home
• You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community
• Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond

Who we're looking for

• A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development
• You're passionate about caring for the elderly and infirm and have a flair for helping people maintain their independence, choice and dignity
• An effective communicator who's able to build strong and honest relationships with residents and their families
• Someone who's ready to use their clinical experience to lead, motivate and mentor a team - who's able to delegate effectively and promote excellent customer service and relationships.
• A respectful and compassionate team player with the belief in giving your personal best.

What's in it for you?

• 28 days holiday  
• Hot meal provided on a 12-hour shift 
• Comprehensive induction, on-going training and development and options for internal apprenticeship schemes 
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number.
• Additional health & wellbeing tools including Be Me App, Healthy Minds, Gym Pass & discounted health assessments 
• NEST workplace pension, life assurance & bereavement support 
• Healthcare Insurance Cash plan (after 18 months' service) giving you the ability to claim on everyday treatments like dental, optical and private prescriptions
• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.
• Wagestream - Access your income before pay day, if and when you need it

Who we are At Bupa Care Services, we want everyone to Love Working Here, to help us achieve this and measure colleague engagement we regularly check in with our teams through our People Pulse survey. We're proud that at Dean Wood Care Home we're achieving a world class level of colleague engagement - as measured by our survey provider, Glint in June 2022. As a leading healthcare group, we run care homes and retirement villages in the health and social care sector, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We're a big company but no matter what business area you're in, our purpose is simple - helping people live longer, healthier, happier lives and making a better world.  And we have belief in you to help us achieve it. Want to know more? Check us out on Facebook and Twitter by searching for Bupa UK Careers. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Job Description

School Support Assistant (Team Leader)

Hours:

- 35 Hours per week - 52 weeks per year - Office Based
- 30 Hours per week - 39 weeks per year (term time) - Classroom Based

You must have excellent ICT skills and be able to undertake a variety of tasks using a range of software applications. You must be a competent administrator able to evidence your organisational skills and experience. Previous supervisory experience is desirable.

You must be prepared to work flexibly and should have experience of or involvement in the care and welfare of young people in a childcare environment.

Within South Lanarkshire Council’s Education Resources, it is our mission to make positive, meaningful changes in the lives of young people. We aim to provide an exceptional learning and working environment for pupils and staff, and work in partnership with parents, support staff and other professionals.

You will lead and work as an effective member of the support services team within a learning community, delivering a high-quality service which supports pupils and staff and contributes to a positive school ethos.

Essential attributes:

• Experience of working with children and/or young people in a formal setting
• Able to demonstrate proven IT skills
• Able to superviseand lead a team of staff
• Flexible and adaptable

Requirements

Please Apply online

All correspondence will be via your email address registered with myjobscotland. If you apply for this position please add ‘noreply@myjobscotland.gov.uk’ to your safe email list to avoid emails being filtered as spam/junk.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made by South Lanarkshire Council.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Delivering a Fairer Future

Under the Council’s positive action programme, applications to this post are particularly encouraged from Male applicants.

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their familieswhich is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

The Individual

As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave.
• Employee Discounts – including discounts at the cinema.

Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

Proud member of the Disability Confident employer scheme

We're looking for a Care Team Leader for an excellent care provider in East Sussex.

The ideal person will be a team leader or a field care supervisor or who wants to step up to being a Team Leader and take on more responsibility in the service.
They pride themselves on not only providing quality care to their service users but also the care and support they provide their staff.
The overall role is to support the Service Manager and business owners with the day-to-day operations of the service. This could include rotas, assessments, staff management, business development, compliance, safeguardings and close work with CQC.

The Job:
As the Team Leader you will:

• Plan, direct, follow and deliver high-quality person-centred care.
• Ensure the service and its resources are managed effectively, economically, and efficiently.
• Nurture and mentor the dedicated staff team.
• Support with business development and continued growth of the service

Requirements:
To Be considered for the Team Leader position you will need:

• Minimum 1 years experience as a Care Manager, Deputy Manager, Care Coordinator or Field Care Supervisor within the care sector
• Knowledge and understanding of all regulatory and statutory requirements, including CQC, health & safety and local authority requirements.
• The Level 3 in Health and Social Care leadership and management ideally and willingness to work towards the level 5
• Excellent people management and leadership, communication, and interpersonal skills; organisational skills.
• You will need experience in the mental health sector - this is essential
• A full driving licence is preferred for this role.
• Some psychology or occupational therapy experience would be advantageous

Think that this Care Team Leader role is the perfect job for you? Then we'd love to hear from you.
Just click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

About the role

The incumbent will be part of a larger team within the O&G department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• To work and manage one CSE and documentation support team to ensure deliverables to the customer
• To act as focal point for all customer’s queries (Commercial / Service related)
• To act as control tower by managing / monitoring shipments arranged by Network offices. To take over for escalation to customer whenever required
• To ensure compliance of Customer’s SOPs at all times
• Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities (Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents eg. Commercial Invoice & Packing List, AWB / BL issuance, Permit, COO issuance, Shipping order, trucking instruction, shipping certificate, subsidiary certificate, forwarder cargo receipt, export subsidiary certificate, BIETC, CNCA, COC, ECTN and etc)
• Manage job file creation, costing and other data entries in Pegasus (in house system)
• Send timely pre-alerts and shipping advices to customers and Bollore network offices
• Coordinate dispatch of shipping documents to customers and Bollore network offices
• Assist for rate sourcing with various stakeholders for services not in the customer’s contract and to quote to the customer for rates acceptance
• To work with warehouse team to manage Inventory Report and take lead in OSD resolutions by using in house WMS (Prostream)
• Preparation and submission of OHR, Shipment Status Report and any other reports as required by the customer
• To work with Regional team for data quality related matters
• Ensure proper and timely billing / closing of all job files

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred

• Minimum 3 years' experience in freight forwarding (seafreight & airfreight)
• Oil & Gas background preferred
• Ability to work independently, meticulous, self-motivator and a team player
• Ability to cope in fast pace environment
• Proficient in Microsoft Excel
• DGR trained would be an advantage
• Possess excellent communication and interpersonal skills

Job Description:

Home Manager 

East and West Midlands

Permanent Opportunities

Full Time – 40 hours per week 

Salary –  Depending on experience + fabulous Bupa benefits 

 

Our Care Services family are a team of compassionate individuals that all come together and do their utmost to deliver a brilliant service for their residents. 

We're always searching for talented individuals to join our Home Management team; a group of people who live our values and are passionate, resilient and caring whilst offering 100% commitment to their teams and our residents.

We are looking for likeminded individuals across East and West Midlands who may be ready to make a move or considering longer term opportunities.

What’s in it for you? The benefits include; 

Annual bonus payable up to 30% and paid quarterly

33 days annual leave (inclusive of statutory bank holidays) 

Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance 

Comprehensive induction, on-going training and development to support your career prospects 

Job satisfaction! Being able to make a difference to our residents and their families lives each and every day 

Discounted gym membership, free flu vaccine and discounts on Bupa dental care

 

About the role 

As well as being able to lead and inspire a multi-disciplinary team, we’ll look to you to provide outstanding, personalised care to our residents. Always putting the needs and wellbeing of our residents first - finding new ways to enrich their lives. 

You’ll be managing all aspects of the home, identifying business opportunities whilst effectively managing budgets, taking responsibility for the operating profit of the home, and ensuring regulatory compliance is maintained across all relevant areas. Competent in creating and developing strong internal and external relationships, you’ll play an important role in strengthening the Bupa brand as a trusted healthcare partner with key audiences including Local Authority and Primary Care Trust commissioners. 

For this role you will need to become registered with the regulator and, you also may occasionally be required to work out of hours or evenings. 

Who are we? 

We are a leading healthcare group, we run care homes, retirement villages, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We’re a big company but no matter what business area you’re in, our purpose is simple – helping people live longer, healthier, happier lives and making a better world. And we have belief in you to help us achieve it. 

 

To find out more about our care home teams, find us on Facebook and Twitter by searching for Bupa UK Careers. 

 

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Time Type:

Full time