Total 120 Manager level Customer Service job vacancies in east region

Job Category : Social & Health Care Qualified
Location : Sumner House, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £23.87
Deputy Team Manager required work in the MASH Team at Southwark.

Responsibilities
Promote and govern excellent practice
1. Through leadership and management, promote and govern excellent practice to deliver high quality outcomes for children, young people and families in safeguarding and care/pathway planning, ensuring accountability for high professional standards which comply with procedures, agreed timescales and targets. Ensuring the safety of children and young people remains the highest priority.
2. Responsible for management of the team, overseeing workload and performance management.
Developing excellent practitioners
3. Provide high support and high challenge to motivate staff to carry out their roles to the best of their ability and to the standards required of them.

PRINCIPAL ACCOUNTABILITIES

4. Maintain own continuous professional development and that of the team through appropriate training, learning and research opportunities and in conjunction with the Service Manager.
5. Promote excellence in practice using research and practice evidence, tested to meet local need, setting an expectation that Southwark’s Practice Framework will be applied and developed by practitioners.
6. Support and assess Newly Qualified Social Workers through their Assessed & Supported Year in Employment (ASYE), others participating in work based routes into social work, and Social Workers preparing for the National Assessment and Accreditation System (NAAS), taking the role of practice educator.
Shaping and influencing the practice system
7. Positively manage and contribute to service development within the team and across the service, by sharing practice knowledge and expertise, data and research findings, and by monitoring key performance areas for the team.
8. Build effective partnerships to deliver services flexibly across the organisation (as governed by service need) and within homes, schools or community settings where required.


Knowledge, including educational qualifications:
1. Must hold a recognised social work qualification and a current registration with Social Work England
2. Knowledge of childcare legislation, statutory guidance and the London Protection Procedures
3. Knowledge and understanding of child development, parenting capacity, environmental factors and risk and protective factors
4. Knowledge and understanding of current issues in children’s social work practice, particularly in relation to child protection and planning of interventions
5. Knowledge of roles and responsibilities of key children’s agencies
6. Knowledge of best practice for assessment and care planning, and some understanding of and commitment to the approaches within Southwark’s practice framework; systemic practices including Signs of Safety, restorative practices, and trauma/attachment-informed approaches including Secure Base
7. Experience of professional leadership, holding accountability for the practice and development of others, in order to drive service improvements and embed practice throughout the team

Aptitudes, Skills & Competencies

Ability to summarise, analyse and evaluate complex information in relation to social work assessment and practice
11. Understanding and commitment to the principles of openness, transparency and accountability and to the principles in Southwark’s practice framework (child/young person-centred, family minded, strengths-based, evidence informed, relationship based, outcome-focused, fair and reflective)
12. Understanding of the need to provide high quality emotionally intelligent supervision, guidance and support to staff, and the particular importance of clarity of social work task allocation, setting priorities and personal development

The Permit/Solar Coordination Team is responsible for processing and submitting solar permit applications for our client. Our agents tie into our client's internal systems in order to review and process solar permit applications in various regions, following branch-specific processes (AHJ requirements). Should anything delay the progression of the permit approval, this team coordinates with various departments within our client's company or calls the AHJ to ensure that the permit applications get approval as quickly as possible. This role is mostly non-voice, only requiring a couple calls per week to follow up on accounts.

Core Responsibilities:*

• Drive KPI achievement by coaching agents daily on improvement opportunities presented by client feedback/updates, QC feedback, and side by sides
• Ensure team schedule adherence with daily check ins and monitoring
• Maintain accurate attendance records for direct reports within timekeeping tool
• Monitor and respond to design related questions/concerns in client& designer support chats
• Conduct weekly one-on-one meetings with each team member to ensure your and their thorough understanding of:

o The program’s collective goal and benefits
o Their life goals and career path
o The expectations of their role

• Your and their expectations of each other
• Provide weekly reporting on designer KPI improvement to direct leader
• Generate solar permit packages
• Live by and promote the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy)

• High School degree
• At least 1 year leadership experience required
• Above Average communications skills
• Detail oriented

• Medical and Dental Insurance (With free dependents)
• Group life insurance
• Paid time off (PTO) such as sick days and vacation days
• 13th Month Pay
• Outstanding career growth
• Career growth opportunities
• Passionate, energetic & innovative work culture
• Friendly team driven environment
• Skills and experience development

8630 Florence AveSTE 101, Downey, California, 90240, United States of America

DaVita is a dynamic, growing and entrepreneurial company. We are seeking an ambitious, operationally-focused and results-driven leader. If you haven't considered Healthcare before, read on as we think you should. Healthcare Experience is NOT required.

For the past 10 years, DaVita has demonstrably improved clinical outcomes, continuously improving year after year. As a Healthcare Operations Manager (aka Facility Administrator or "FA" internally) you will directly impact patient care as the trusted front-line leader in an outpatient clinic.

As a Healthcare Operations Manager, you can expect:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.
• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.
• Available when the clinic is open.
• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.
• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.
• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.
• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

The shining star for our Healthcare Operations Manager should have:

• Passion for making a difference in people's lives.
• Minimum of 2 years’ experience in leadership required. You will be leading and building a team to achieve clinical excellence. Experience supervising direct reports preferred.
• We hire leaders from all industries: corporate businesses, retail, military, consulting, healthcare, we could go on... the point is we hire from diverse backgrounds and leadership/management is key.
• Proven ability to adeptly manage multiple priorities; a person who "gets the right stuff done".
• Demonstrated ability to adapt, innovate and lead in an environment that moves at a rapid pace, where change is common.
• Collaboration is a much to be successful in this role.  You will be working with clinical and financial teams on a daily basis to produce results that align to business needs. 
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Associate's degree required: Bachelor's degree in related area strongly preferred.

Are you ready to take ownership, drive results and experience the rewards? Take the first step at careers.davita.com.

DaVita is proud to be an Equal Opportunity Employer - M/F/Veteran/Disability

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

$68,400.00 - $100,400.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

If you have NVQ Level 3 and proven experience of caring for older people, and are looking for a rewarding role that comes with excellent training and great opportunities for personal development, join Care UK as a Team Leader and make a real difference.



Being a Team Leader at Care UK

Team Leaders at Care UK are flexible in approach and have broad experience of caring for others and leading shifts. They’re great at building relationships and inspiring others too. Collaborating and sharing information and ideas comes naturally to them, as does using tact and diplomacy to deal with challenging situations and quickly resolving them. Their innovations help to raise standards, while their passion for what they do is second to none. And, they consider it a privilege to be trusted to look after others. Do you have the same sort of attributes? Then we could have just the role for you.



What you’ll be doing

Being a Team Leader Is about acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals. It’s also about taking responsibility for case managing residents and liaising with families, health care professional and other stakeholders to ensure that the best care plans are created and delivered. Working closely with nurses to develop the services we provide is an important aspect of the role too, as is administering medication and carrying out risk assessments. Put simply, it’s about making a difference. A real difference.



What you’ll need

Well-organised, IT literate and adept at allocating and delegating work appropriately, you have a proven ability to lead and supervise others and a good understanding of care planning processes. What’s more, you're trained, or willing to train, to administer medication and used to contributing to, monitoring and implementing changes that improve outcomes for residents. Above all, you have a natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.



The benefits


Competitive rates of pay – we continuously review pay in your local market
Opportunities to progress through our personalised career paths into more senior and management roles whilst growing your earnings
Earn whilst you learn and take on a variety of apprenticeships applicable to your role enabling you to increase your pay once achieved
Competitive refer a friend scheme of up to £1000 depending on role
Quality and free training to help develop and enhance your skills
Bank holiday enhancements
Cycle to work scheme
Flexible hours, including day, night or weekend shifts
Free DBS
Thousands of online and in-store discounts across big known retailers enabling our colleagues to make big savings on every day shopping such as holidays, supermarkets and travel.
Employee Assistance Programme – Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns



One of the UK’s leading care home providers, Care UK run over 150 homes and day clubs across the UK that provide residential, nursing, dementia and end-of-life care for older people. A top rated employer in best quality results, our goal is to help every employee fulfil their potential by providing first-class training and support.



Fulfilling lives, fulfilling Careers.

Customer Team Leader
Location: 3 Station Road, Glasgow, G61 4AN
Pay: £12.10 per hour + great benefits
Contract: 39 hours per week + regular overtime, permanent, part time
Working pattern: Varied shifts including early mornings of 6am (store opening), afternoons, late evenings of 10pm (store closing) and weekends, to be discussed at interview.
Full training given
You can now apply for this role using your mobile device


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


As a customer team leader at Co-op, you'll help put our store purpose into practice. You'll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.


In return, we'll help you to become a purpose driven Co-op leader. You'll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you're in a great place to grab it.


What you'll do


* Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
* Engage with everyone to succeed together - you'll build your team's capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
* Make sure the store is safe, legal and operational - you'll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
* Embrace change - you'll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
* Co-operate for a fairer world - you'll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan


This job would suit people who have


* genuine care for the needs of customers and colleagues
* the ability to strike a balance between leading the team and supporting on the shopfloor
* great communication skills, with the ability to build positive relationships with all kinds of people
* strong organisational and problem solving skills
* a desire to learn, grow and develop your skills
* the flexibility to work a range of shifts


Why Co-op?


We'll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You'll also get package that includes:


* competitive pay and opportunities for overtime
* Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* premium rates for hours worked before 6am or after 10pm
* flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
* Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
* 30% off Co-op branded products in our food stores
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* pension with up to 10% employer contributions
* cycle to work scheme
* services to support your physical, mental and financial wellbeing


Building an inclusive workplace


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Proud member of the Disability Confident employer scheme

This is a 12-month fixed-term contract role based in Singapore.

This role requires native fluency in Vietnam language to work closely with in-country teams and clients in Vietnam.

Responsibilities:

• Partner with cross-functional teams to accelerate Business Messaging revenue growth for our enterprise clients, enable technological capabilities and accelerate solution adoption.
• Support enterprise clients integration to Business Partners’ Business Messaging solution including project management, client stakeholder management, identifying and advising technical requirements & optimisations.
• Assist clients navigate operational changes and facilitate additional vendor integration into the business messaging solution.
• Conduct ongoing analysis on set-up of partner solution & Business Messaging ads to improve performance and optimize towards desired business outcomes.
• Work as part of a core Business Messaging taskforce and navigate multiple internal XFN stakeholders across Business Messaging to ensure alignment and help further the sales engagements around Business Messaging.
• Report on progress, communicate internally and externally, identifying and highlighting opportunities for improvement and growth.

Minimum Qualifications:

• 10 years' direct experience of consultative solution selling / digital customer success in the online advertising or marketing technology industry or equivalent.
• Business Messaging solution (Click-to-Message, Chatbot) knowledge and experience.
• Native Fluency in Vietnamese Language to work closely with in-country teams and clients in Vietnam.
• Experience working with / managing strategic business partners & clients.
• Demonstrated experience to operate at scale across multiple teams and initiatives
• Experience of analyzing complex business problems and presenting technology solutions for these at multiple levels from C-level through to functional managers
• Experience working effectively and cross-functionally with peers and managers, both internally and externally.
• Exceptional execution/project management experience and quantitative/analytical skills.
• Understanding / familiarity working with technical integrations such as API.
• Strong communication skills and high level of attention to detail.

Preferred Qualifications:

• PMO experience

UEN: 199700895N

Reporting to the Director of Health and Social Care, the role will involve the following:
Ensuring care and support is person-centred and complies with all CQC regulations.
Ensure the Homecare targets are met.
Respond to any complaints and resolve them in a timely and efficient manner.
Ensure the Homecare service is adequately staffed at all times.
Oversee the on-call rota.
Working with the Director of Health and Social Care to develop the Homecare service.

Job Category: Social Care & Health Non-Qualified
Location: Bromley Council, Bromley Council
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 08:45
End Time: 17:00
Salary: £24.57

We are looking for an experienced Care Manager Assistant to work closely with the Senior Social Worker to avoid Social Admissions to Hospital. This will involve supporting Carers by completing urgent assessments and support plans to prevent Cares breakdown. Also supporting Vulnerable adults ensuring they have the appropriate support to meet their assessed needs.

You will have a knowledge/experience of facilitating safe Hospital discharges, strong working knowledge of the Care Act 2014 and its application. Timely strength-based assessments Also, knowledge of the Mental Capacity Act and experience completing Mental Capacity assessments.

You will be supporting Younger Adults with physical disabilities and sensory impairment and Older Adults to live as independently as they are able and work with their carers to ensure risks are appropriately managed. You will need to be flexible, committed, and hard working with a willingness to work to quality standards. You will be working within a multidisciplinary framework and need to have good communication and negotiating skills. You will be working with Partner agencies and will be required to develop close working relationships with them.

You will need to be able to travel around the borough of Bromley to complete home visits in urgent situations where necessary.

MAIN PURPOSE:
Under direction and guidance:
• In accordance with divisional and departmental policy and procedures to undertake assessments of Adults and Carers.
• To provide practical support and information for Adults and Carers.
• Within divisional and departmental policy and procedures formulate and implement individual support plans by arranging and monitoring the delivery of services/payments to Adults and Carers.
• To work in conjunction with team colleagues and other professional staff to ensure that service user’s needs are met.
• Monitor, review and evaluate services in order to ensure that they are provided effectively and in accordance with need.

KNOWLEDGE:
• Demonstrate a sound working knowledge of Social Services legislation and practice.
• Demonstrate a thorough knowledge and understanding of the Care Act 2014, the Mental Capacity Act 2005, and other relevant legislation
• Ability to develop knowledge of local services and community resources.
• Awareness and commitment to Equal Opportunities Policy.
• Demonstrate an understanding of the principles of safeguarding
• Demonstrate an awareness of budgetary constraints.

EXPERIENCE:
• Able to demonstrate experience of having worked within Health and Social Care directly with Adults and Carers.
• Working across a range of agencies and understanding their role.
• Evidence of continued professional/personal development.

QUALIFICATIONS:
• A relevant social and health care qualification is preferable but not essential at BR8, i.e. NVQ.
• The progression criteria for BR9 requires successful completion of a relevant qualification e.g NVQ3 or able to demonstrate appropriate skills and experience at that level.
• Minimum standard of English GCSE Grade A -C or equivalent

SPECIAL REQUIREMENTS:
• Car Driver must be mobile and able to travel independently to various locations around the borough carrying equipment.
• A satisfactory criminal record bureau disclosure is required.

The NJ VA Healthcare system is currently recruiting for one (1) RN Care Manager for our Spinal Cord Injury (SCI) PACT Unit.

*This posting is for Internal Applicants. If you are an External applicant, please apply via announcement number CBTE-12124649-23-MW*

Duties for this position include, but are not limited to:

• Work with this SCI/D Service to provide primary and specialty care to Veterans living with a spinal cord injury or disorders, Multiple Sclerosis and ALS in New Jersey and this SCI/D Center's catchment areas.
• Will work with the Service to reduce hospital readmission rates, care manage and care coordinate these high risk Veterans.
• Help with the Service's expansion of Virtual Primary and specialty Care, virtual care and case management, and surveillance of Veterans in the community.
• Will work closely with the community Visiting Nurse agencies paid by the VA to provide in home care for these vulnerable population.
• Will help the Service meet the HEDIS and other preventive measures monitored in these high risk Veterans.
• Assist the providers with managing the co-morbidities associated with their complex neurological issues seen in this patient population.
• Work with the providers to coordinate with the Veterans regarding their immediate and life-long health and wellness needs.
• Triage patients, monitor lab results, and do clinical reminders to prevent delay in timely appropriate care leading to wait time issues.
• Schedule and prepare the Veterans for neuro-urological procedures, managing and tracking use of specialized high cost medications.
• Administer treatments (i.e .IV medications) in the outpatient clinic, while educating Veterans, their family Caregivers and staff on the management of their medications.
• Assist with management of intrathecal baclofen pumps
• Take part in the training and orientation of newly hired registered nurses and licensed practical nurses.
• Assist in clerical and administrative tasks as needed and/or assigned.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00-4:30 Monday-Friday
Compressed/Flexible: No
EDRP Authorized: Contact VISN2EDRPCoordinators@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Financial Disclosure Report: Not required

Starting at $89,490 Per Year (VN 00)

The NJ VA Healthcare system is currently recruiting for one (1) RN Care Manager for our Spinal Cord Injury (SCI) PACT Unit.

**This posting is for External Applicants. If you are an Internal applicant, please apply via announcement number CBTE-12125188-23-MW*

Duties for this position include, but are not limited to:

• Work with this SCI/D Service to provide primary and specialty care to Veterans living with a spinal cord injury or disorders, Multiple Sclerosis and ALS in New Jersey and this SCI/D Center's catchment areas.
• Will work with the Service to reduce hospital readmission rates, care manage and care coordinate these high risk Veterans.
• Help with the Service's expansion of Virtual Primary and specialty Care, virtual care and case management, and surveillance of Veterans in the community.
• Will work closely with the community Visiting Nurse agencies paid by the VA to provide in home care for these vulnerable population.
• Will help the Service meet the HEDIS and other preventive measures monitored in these high risk Veterans.
• Assist the providers with managing the co-morbidities associated with their complex neurological issues seen in this patient population.
• Work with the providers to coordinate with the Veterans regarding their immediate and life-long health and wellness needs.
• Triage patients, monitor lab results, and do clinical reminders to prevent delay in timely appropriate care leading to wait time issues.
• Schedule and prepare the Veterans for neuro-urological procedures, managing and tracking use of specialized high cost medications.
• Administer treatments (i.e .IV medications) in the outpatient clinic, while educating Veterans, their family Caregivers and staff on the management of their medications.
• Assist with management of intrathecal baclofen pumps
• Take part in the training and orientation of newly hired registered nurses and licensed practical nurses.
• Assist in clerical and administrative tasks as needed and/or assigned.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00-4:30 Monday-Friday
Compressed/Flexible: No
EDRP Authorized: Contact VISN2EDRPCoordinators@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Financial Disclosure Report: Not required

Starting at $89,490 Per Year (VN 00)

The IT Security Governance and Process Manager (ITSGPM) will take a lead role in ensuring that our IT Security Governance is robust, current, and fit for purpose, while fully complying with both legal and HM Government security requirements. Working under the direction of the IT Security Compliance & Risk Manager (ITCRM) to ensure effectiveness and consistency of approach. The ITSGPM will work to understand and identify the security-risks associated with Forestry Commission processes and security governance, review security governance frameworks. A large part of the work will include staff-collaboration, communicating and articulating security requirements, with ownership of security training and work to improve our security culture. The post holder will be an IT Security Manger with a particular focus on furthering our IT Security governance, and improving our security-culture and the security-behaviours of our staff. Your remit will cover Forestry England, Forest Services and the Commissioners’ Office.

Contract: Permanent

Hours: Full time



An opportunity to step into a Lead Quality Development Manager role at Care UK has arisen for our Midlands and East division.

Reporting to our Director of Care, Quality and Governance, the successful candidate will lead a team of Quality Development Managers (QDMs) and Regional Clinical Leads (RCLs) across an agreed portfolio of homes, providing the Operations Directors (ODs) with a business partner support service to deliver targeted developments in quality.

You will work closely with our Operations Directors and Regional Directors to provide input into agreeing and developing targeted national care and clinical strategies in order to drive continuous improvement.



Criteria


Qualified, Registered Nurse
Experience in similar quality development role within a residential care setting
Experience of turnaround management and driving improvement from a care perspective
Presentation skills
Ability to adjust and adapt to multiple different challenges
Own transport is essential due to locations
Flexible in approach
Ability to coach and develop colleagues from a clinical and care perspective

Job Category : Social & Health Care Qualified
Location : Sumner House, Southwark Council
Hours Per Week : 36.00
Start Date :Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £30.06
Service Manager within Safeguarding and Family Support
Managing a 3 Team Mangers in full time post and one part time Team Manager for Parenting Assessment team
Responsible for upholding good practice standards whilst meeting KPIs

Location: Essex Full-time: 37.5 hours (Monday Friday) Contract type: Permanent Salary: £37,867.12 - £42,600.51 (depending on experience) About You You will share our vision of making choice a reality for everyone. You must be pro-choice on abortion and an advocate of our mission Your Body, Your Choice, Your Future. MSI Employee Value Proposition Financial Achievable opportunities for salary progression Market leading Aviva pension provider up to 5% employer contribution Over 4,000 perks and discounts from worldwide retailers to local businesses Up to £1000 salary sacrifice to purchase a bike tax free including safety equipment Up to £7000 annual season ticket loan for use on public transport Relevant equipment provided to fulfil your role Company sick pay Competitive overtime rates* Death in service benefit Wellbeing Competitive family friendly benefits to support you balance your family and working life Potential for flexible working 26 days annual leave, plus bank holidays increasing with continuous service We celebrate our colleagues through our national Employee Recognition Programme Employee Assistance Programme / Occupational Health Support - providing advice and counselling on a variety of matters Accredited Mental Health First Aiders to support employees in moments of need Annual contribution towards eye test and glasses Personal Development Great opportunities to progress Paid training provided to ensure you are fully equipped to perform within your role and beyond Develop your skills through an accredited apprenticeship programme Training and Development learning agreements available About Us Only when choice is a reality for each of us, can we create a better, more equal world for everyone. Here at MSI Reproductive Choices UK we are proud to be a social enterprise that is changing the world for the better, we reinvest and donate our profits towards creating a positive social change across 37 countries globally. As one of the worlds leading providers of sexual and reproductive healthcare our aim is simple: to empower clients to make the reproductive choices that are right for them. That is what we mean by client-centred care. At MSI, our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us. MSI Reproductive Choices is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. Were proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. For more information about the role, please view the job description. Closing date: 29th September 2023 (midnight GMT). Interviews may take place before this date for exceptional candidates. In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Job Title: Scheme Manager
Location: Bexhill-on-Sea
Working Hours: Monday to Friday, 8:00 AM - 6:00 PM
Contract: 2-Month Temporary

Requirements: Driving is essential. Basic DBS is essential. Hold a full driving license with access to your own vehicle (Essential). Experience in supported housing or a housing-related support environment is desired. Knowledge of care and support services, including relevant legislation and good practice, is a plus.

Company Overview:
Join a leading housing and support services provider dedicated to improving the lives of individuals and families. We are currently seeking a Scheme Manager to join our team in Bexhill-on-Sea.

Job Description:
As a Scheme Manager, you will play a crucial role in ensuring the effective management and operation of our supported housing scheme in Bexhill-on-Sea. Your responsibilities will include:

Client Support: Provide housing-related support to residents, ensuring their needs are met and their well-being is safeguarded.
Administration: Handle administrative tasks related to the scheme, including record-keeping and reporting.
Communication: Effectively communicate with residents, colleagues, and external agencies using various communication modes, such as phone, face-to-face, email, and in writing.
Partnership Building: Collaborate with other agencies to develop effective solutions to problems and enhance the support provided to residents.
Time Management: Manage your time and tasks efficiently, working under pressure and meeting deadlines.
Negotiation and Influence: Utilize strong negotiation and influencing skills to advocate for residents' needs and interests.
Customer Focus: Prioritize excellent customer service, ensuring residents' satisfaction with our services.
Self-Development: Demonstrate a commitment to personal development by attending relevant training and development opportunities.
Teamwork: Work collaboratively with other departments and build strong relationships within and outside the organization.
Proactive Problem Solving: Take a proactive approach to problem-solving, displaying a "can do" attitude.

Qualifications and Skills:

• Experience in supported housing or a housing-related support environment.
• Knowledge of care and support services, relevant legislation, and good practices.
• Strong interpersonal and communication skills.
• Effective time management and task prioritization.
• Ability to work well under pressure, both individually and in a team.
• Excellent negotiation and influencing skills.
• Customer-focused mindset with the ability to build strong relationships.
• Proactive problem-solving approach.
• Willingness to learn and engage in personal development opportunities.

Proud member of the Disability Confident employer scheme