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Customer Team Leader
Location: 196-200 Shooters Hill Road, Kidbrooke Park, London, SE3 8RP
Pay: £14.47 per hour + great benefits including London allowance
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Full training given
You can now apply for this role using your mobile device
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
As a customer team leader at Co-op, you'll help put our store purpose into practice. You'll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.
In return, we'll help you to become a purpose driven Co-op leader. You'll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you're in a great place to grab it.
What you'll do
* Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
* Engage with everyone to succeed together - you'll build your team's capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
* Make sure the store is safe, legal and operational - you'll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
* Embrace change - you'll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
* Co-operate for a fairer world - you'll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan
This job would suit people who have
* genuine care for the needs of customers and colleagues
* the ability to strike a balance between leading the team and supporting on the shopfloor
* great communication skills, with the ability to build positive relationships with all kinds of people
* strong organisational and problem solving skills
* a desire to learn, grow and develop your skills
* the flexibility to work a range of shifts
Why Co-op?
We'll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You'll also get package that includes:
* competitive pay and opportunities for overtime
* Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* premium rates for hours worked before 6am or after 10pm
* flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
* Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
* 30% off Co-op branded products in our food stores
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* pension with up to 10% employer contributions
* cycle to work scheme
* services to support your physical, mental and financial wellbeing
Building an inclusive workplace
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
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Proud member of the Disability Confident employer scheme
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Work Location (onsite/hybrid/remote): Singapore, Hybrid ( 3 days in office)
Contract Duration: 10 months.
Overall Responsibilities:
To oversee Customer Reference in SEA region. Communicate with the stakeholders in the marketing team and sales team to decide the best customers to work with, arrange set ups for customer engagement opportunities including event participation and asset creation.
Top 3 Daily Responsibilities:
Mandatory Skills/Qualifications:
Non-Essential Skills/Qualifications:
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About Us
An opportunity has become available for an Assistant Care Manager who has enthusiasm, energy, drive, and commitment to join the fast-paced teams across West Sussex.
Working for us at West Sussex County Council is all about making a positive difference to the people of West Sussex. This is a great opportunity for you to join us as an Assistant Care Manager. You will act alongside our social work Team and health care colleagues responsible for delivering a statutory social work service to adults in the locality of West Sussex.
About The Job
Salary: £27,334 to £29,777 per annum
Working Pattern: Full time, 37 hours per week
Contract Length: Permanent
Location: Bognor
✅Do you have experience within the Social Work sector?
✅Are you passionate about providing quality care to the community?
✅Do you want to #BeTheDifference?
We are looking for a self-motivated, collaborative new assistant care manager to join our team. This is an excellent opportunity to make a significant difference to our service users lives, although challenging the rewards by far outweigh those challenges as you will always strive for a positive outcome. No two days will look the same; you'll be working in at various locations across the county with numerous colleagues and patients from all walks of life. You will need to take an organised approach whilst exercising your expertise with knowledge of policies and legislations to support those in need.
But don't just take our word for it hear from some of the current Chichester & Bognor Assistant Care Managers:
"Our team is small but tight knit with people from different backgrounds so everyone brings something different and there's always someone you can ask when you need some help. I am neuro divergent and it's one of the first jobs I've been allowed to be who I am. Colleagues accept you for who you are and special adaptions in the workplace were normalised from the start, and after my whole life of having to make do and work arounds it is amazing.
The best part of my job is the amazing people I meet, the different situations they are in and how I can help. We visit people when they are at their most desperate and they don't know where to turn, it's a joy to support, signpost and point them in the right direction and it's up to them to take the next steps with a little encouragement. If you are thinking about a career in social work this role will give you a big insight, and the best advice I can give is to come with a practical can do attitude and a willingness to learn" Debbie
"I have been working as an ACM for little under 3 months. The role is very flexible with the opportunity to create your own dairy. There is a lot of joy in the role, being able to support individuals in getting the care they need is very rewarding. If work becomes overwhelming, there is an approachable and welcoming team right beside you. My role consists of visits in the community and writing assessments, some of which are similar to care plans. Some days we talk to individuals who would like some advice before an assessment". Monika
Experience and Skills
Key Skills:
1. Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
2. Ability to work independently and as part of a team, working under pressure and to tight deadlines.
3. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
4. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.
Qualifications and/or experience:
* GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
* NVQ Level 3 in Care. Desirable
* Experience of providing support/working with people in a Social Care environment.
* Experience of forming effective working relationships within a multi-agency setting.
* An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
* Experience of applying relevant legislation, policies and procedures to individual pieces of work.
Rewards and Benefits
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
Further Information
The reference number for this role is CAFHE05024.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.
West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.
Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Are you an experienced leader who is passionate about delivering Outstanding care and improving the lives of the people you and your team support? Are you focused on person-centred values and are you willing to go the extra mile to achieve positive outcomes? If so, this is the job for you!
I am seeking an established Deputy Manager to oversee a beautiful Adult's Residential service within the Bognor Regis area. You will provide direct support and guidance to a team of Support Workers and Seniors - who provide support to adults living with a learning disability, autism, complex needs and behaviours of concern. You will promote a positive culture within your service and will ensure delivery of person-centred care in line with best practices and current guidance.
The ideal candidate for this role will:
* Have experience of working within a Senior Support Worker or Deputy Manager position.
* Have experience ideally working closely with adults with learning disabilities and complex needs, within residential homes.
* Have an NVQ in Health & Social Care Level 3/4/5, or be working towards this.
This is a full-time role, flexibility may be required according to the needs of the service you support. A generous salary is on offer for this role up to £29,484 and great company benefits.
You will be joining an established care organisation with a great reputation, growth plans and great progression opportunities! Does this sound like an exciting next step in your career?
Contact Heidi Chapman today to find out more: 01293 848170 / heidi.chapman@search.co.uk
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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I am seeking an established Service Manager to oversee a beautiful Residential service within the Horsham area, West Sussex. As the Service Manager, you will be responsible for the management of a rehabilitation service for adults with an Acquired Brain Injury (ABI). The service supports people who have sustained a life changing injury such as a stroke or a traumatic brain injury who are well enough to leave hospital, but that require intensive rehabilitation before they can safely return home.
The team within this service includes a multi-disciplinary team of occupational therapists, physiotherapists, psychologists and speech and language therapists, who work collaboratively with support workers to enable individuals to achieve their goals, such as regaining the ability to walk, talk or re-learn daily skills.
You will be responsible for managing all aspects of the service to ensure the highest quality standards of treatment and care.
Key Responsibilities of a Service Manager:
* Responsible for the management and supervision of staff to enable them to maximise their potential, through leadership, coaching, example, support and guidance.
* Responsible for budget management.
* Adhering to all CQC regulations and raising standards of care where necessary.
* Be responsible for the negotiation of contracts and fees with Local Authorities and PCT`s for new and existing services.
* You will be required to maintain the high care standards that have been set in the home and be an excellent manager of staff.
Key requirements a Service Manager must have:
* An experienced Service Manager with a QCF (NVQ) level 5 Diploma in Health and Social Care or equivalent
* A record of managing a high quality, residential service
* A strong commitment to person-centred independence-building services
* Experience of managing budgets and financial systems
* An experienced people leader with a track record of developing a team and managing performance
This is a full-time role, and flexibility may be required according to the needs of the service you support. A generous salary is on offer for this role up to £48,000 and company benefits.
You will be joining an established care organisation with a great reputation, growth plans and great progression opportunities! Does this sound like an exciting next step in your career?
Contact Heidi Chapman today to find out more: 01293 848170 / heidi.chapman@search.co.uk
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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About Us
West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. If you are thinking why join West Sussex there is a supportive culture that is second to none. Employees are genuinely valued, respected and there is an emphasis on work life balance.
Lifelong Services operate countywide, with teams based in each of the three main hubs within West Sussex. Our Lifelong Services Teams have a unique focus, supporting young people and adults with lifelong physical disabilities, learning disabilities, autism, and brain injuries acquired at an early age. We also work with adults with sensory impairments acquired at any age.
About The Job
Salary: £27,334 - £29,777 per annum
Working Pattern: Full Time
Contract Length: Permanent
Location: Worthing Areas, with hybrid working
Interview Date: 13th May
✅Do you have experience within the Social Work sector?
✅Are you passionate about providing quality care to the community?
✅Do you want to #BeTheDifference?
In this exciting opportunity, you will, under guidance and regular supervision provide a social work support service to those people who access or need the service, to include assessment, planning and review within the Supporting Lives, Connecting People framework. You will manage a challenging yet rewarding portfolio of casework, attending multi-disciplinary meetings and working in partnership with our Health, Community and Third Sector colleagues.
We are looking for a self-motivated, collaborative new assistant care manager to join our team. This is an excellent opportunity to make a significant difference to our service users lives, although challenging the rewards by far outweigh those challenges as you will always strive for a positive outcome. No two days will look the same; you'll be working in at various locations across Worthing, Shoreham, Lancing and Littlehampton with numerous colleagues and customers from all walks of life. You will need to take an organised approach whilst exercising your expertise with knowledge of policies and legislations to support those in need.
Experience and Skills
Key Skills (please cover within your application):
Qualifications and/or experience:
Rewards and Benefits
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
Further Information
The reference number for this role is CAFHE05125.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.
Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Specific Accountabilities
Skills Required
Experience and Qualifications
Desired Behavioral Traits
Why DB Schenker?
What’s Next?
Interested in this unique job opportunity? Submit your application today!
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