Total 782 Senior Executive level Customer Service job vacancies

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Are you an IT enthusiast eager to thrive? Look no further! We are on the lookout for a Digital Support Assistant/Executive to bolster our team. Be part of a forward-thinking company that embraces innovation and nurtures growth.

Work Location: 8 Gul Circle Singapore 629564

Working Hours: 5 days a week, Monday to Friday, 8:30AM to 5:30PM

Company Transport Provided: Joo Koon MRT

Your responsibilities will include but not limited to:

• Demonstrate initiative and alignment with company mission and core values in all assigned tasks.
• Provide proactive help desk support for users and sites, primarily through remote technology including computer, network, printers, audio-visual and mobile devices.
• Participate in the setup and maintenance of organizational-wide server, network and hardware infrastructure including preventive and corrective maintenance.
• Configure settings and permissions to resolve computer issues and analyze data to diagnose system problems.
• Maintain IT documentation such as maintenance records, software configurations, inventory and movements.
• Liaise with users and application vendors to provide application support and resolve incidents.
• Manage vendors for hardware rectification or maintenance works.
• Assist in project planning, application management and coordination with internal stakeholders and vendors.
• Troubleshoot network problems and build net configurations and connections (preferred).
• Contribute to the execution of the WTS (Workplace Transformation Services) transformation roadmap particularly in change management processes using digital/technology tools.
• Serve as an ambassador to promote the usage and adoption of digital/technology within the organization.
• Manage user expectations considering budget and timeline constraints.
• Perform other tasks, duties and ad-hoc projects as assigned.

To succeed in this role, you should possess the following qualifications and skills:

• Diploma in Computer Science/Information Technology.
• Minimum 1 year of relevant experience; fresh graduates are welcome to apply.
• Experience in M365 and SharePoint setup and administration is preferred.
• Flexibility for occasional travel to other worksites and availability for after-hours support.

Ready to make a mark in the constantly evolving digital world ? Connect with us today! Send your updated resume via WhatsApp to +65 9878 7617 or click the Apply button.

Let's Drive Excellence Together!

Note: Only selected candidates will be contacted.

Are you an IT enthusiast eager to thrive? Look no further! We are on the lookout for a Digital Support Assistant/Executive to bolster our team. Be part of a forward-thinking company that embraces innovation and nurtures growth.

Work Location: 8 Gul Circle Singapore 629564

Working Hours: 5 days a week, Monday to Friday, 8:30AM to 5:30PM

Company Transport Provided: Joo Koon MRT

Your responsibilities will include but not limited to:

• Demonstrate initiative and alignment with company mission and core values in all assigned tasks.
• Provide proactive help desk support for users and sites, primarily through remote technology including computer, network, printers, audio-visual, and mobile devices.
• Participate in the setup and maintenance of organizational-wide server, network and hardware infrastructure including preventive and corrective maintenance.
• Configure settings and permissions to resolve computer issues and analyze data to diagnose system problems.
• Maintain IT documentation such as maintenance records, software configurations, inventory and movements.
• Liaise with users and application vendors to provide application support and resolve incidents.
• Manage vendors for hardware rectification or maintenance works.
• Assist in project planning, application management and coordination with internal stakeholders and vendors.
• Troubleshoot network problems and build net configurations and connections (preferred).
• Contribute to the execution of the WTS (Workplace Transformation Services) transformation roadmap particularly in change management processes using digital/technology tools.
• Serve as an ambassador to promote the usage and adoption of digital/technology within the organization.
• Manage user expectations considering budget and timeline constraints.
• Perform other tasks, duties and ad-hoc projects as assigned.

To succeed in this role, you should possess the following qualifications and skills:

• Diploma in Computer Science/Information Technology.
• Minimum 1 year of relevant experience; fresh graduates are welcome to apply.
• Experience in M365 and SharePoint setup and administration is preferred.
• Flexibility for occasional travel to other worksites and availability for after-hours support.

Ready to make a mark in the constantly evolving digital world ? Connect with us today! Send your updated resume via WhatsApp to +65 9878 7617 or click the Apply button.

Let's Drive Excellence Together!

Note: Only selected candidates will be contacted.

Job Title: Customer Service and Administration Executive

Company: Little Jars

Location: Singapore

Job Type: Full-time

Job Description:

Little Jars is seeking a dynamic and proactive individual to join our team as a Customer Service and Administration Executive. In this role, you will be responsible for providing exceptional customer service, managing sales orders, overseeing the delivery process, and handling administrative tasks efficiently.

Responsibilities:

• Handle all customer inquiries and sales orders promptly and professionally in a fast-paced environment where attention to detail and accuracy are paramount.
• Lead and oversee the end-to-end delivery process of orders, ensuring timely arrangements and no delays in delivery.
• Process and issue invoices and credit notes accurately and in a timely manner.
• Undertake additional administrative duties as necessary, including filing, data entry, and document preparation.
• Collaborate with team members to ensure smooth operations and customer satisfaction.
• Demonstrate strong problem-solving skills and the ability to think critically in challenging situations.
• Prioritize tasks effectively to meet tight deadlines without compromising quality.

Requirements:

• Minimum 1 year of experience in a fast-paced customer service environment, with a focus on providing exceptional service.
• Proficient verbal and written communication skills in English.
• Strong proficiency in MS Office, especially MS Excel.
• Ability to work both independently and collaboratively as part of a team.
• Strong organizational skills and attention to detail.
• Demonstrated ability to work under pressure and meet tight deadlines without compromising quality.
• Proven track record of successfully managing end-to-end delivery processes and ensuring on-time delivery.
• Genuine interest in growing with our company for the long term.
• Candidates must be able to provide references attesting to their commitment and reliability in previous positions.

If you are a motivated individual with a passion for providing excellent customer service and ensuring efficient administrative processes, and if you meet the requirements outlined above, we encourage you to apply for this exciting opportunity to join the Little Jars team.

How to Apply:

Please send your resume and a cover letter outlining your relevant experience and why you are interested in joining Little Jars via the mycareersfuture portal.

This position is for Singaporean citizens and Singapore Permanent Residents only.

We are looking for an Enthusiastic, Energetic Admin Support Executive who thrives in a fast paced startup environment.

Job Responsibilities:

· Coordinate with operations team regarding customers' requests

· Perform daily data update into operations system

· Prepare invoices and setup billing & payments

· Manage customer information database

· Prepare presentations and documents (including e-filing)

· Handle other ad-hoc admin & support duties as assigned

Job Requirements:

· Minimum 1-year relevant working experience, including in admin, accounts executive roles

· Proactive Fast learner with a tremendously positive attitude

· Dedicated, detail-oriented and efficient

· Adaptable and Able to work with minimal supervision

· Patient listener with excellent communication skills

· A flair in using new software will be added advantage

· Highly proficient in Microsoft Office tools like Microsoft Excel, Word, Powerpoint

We regret that only shortlisted candidates will be notified.

Responsibilities

• 5 Day Work (Branch Suntec/Orchard Area)
• Handling of Foreign and Local Office Tenants
• Ensuring Company Standards Are Well Maintained
• Be a Resource for Tenants Seeking Service and Information
• Managing Office Vendors
• Handle Marketing Activities
• Office Administration
• Office Facility Management
• Making Appointments for Sales Viewings

Requirements

• A Level, Diploma, Degree, others
• Face to Face and Email Customer Service Experience
• Working As A Team
• Responsible and Accountable
• Good Communication Skills
• Good Enthusiasm
• Willingness to Learn
• Dynamic, Independent, Reliable
• Flexible Approach
• Able to Offer Solutions to Daily Issues
• This position is from entry to mid level
• Candidates with sales experience are welcome to apply

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below. We regret that only shortlisted candidates will be notified. Thank you for applying.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.Manage shipment import and export within the Asia Pacific region;

• Manage shipment import and export within the Asia Pacific region;
• Lead and manage escalations, working closely with cross functional teams as main point of contact;
• Support customers for end-to-end operational activities, including onboarding and review of requirements;
• Lead process improvement and implementation initiatives, working closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Oversee and ensure that SLAs are met and attend to customer enquiries;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Support regional service delivery projects

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at cleon@fcs-careers.com for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer (dpo@fcs-careers.com).

• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Willing to work on site in a Refinery
• Strong physically as the job requires frequent walking and cycling in the refinery.
• Possess valid class 3 driving license.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

Benefits Summary:

• Up to $3400
• 5 Days work week + Alt Sat
• Woodlands

Responsibilities:

• Overseeing the customer services teams
• Implementing policies and procedures to optimize customer support
• Monitor customer satisfaction level
• Provide the point of escalation for team for any operational issues.
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Salary: up to $3k

Job Duration: 6 months contract convertible
Working Days & Hours: Mon - Fri Office Hours
Location: Novena

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff.
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees.

Job Requirements: Min GCE N/O/A Levels or Diploma with 2 years of customer service/PSA experience

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Join Our Team as a Senior/Patient Service Associate!

Position Available: Senior/Patient Service Associate (Patient Financial Services) - 1-year contract (Convertible to permanent)

Salary Range:
Fresh Local Diploma: Starting from $2,350
Up to $3,000+ with experience
Salary adjustments available based on experience and qualifications

Working Hours:
Monday to Friday: Staggered hours between 8am-6pm
Saturday: Once/Twice a month (half-day)
Location: Central Singapore

Job Description:
We are seeking a dedicated Senior/Patient Service Associate to join our Patient Financial Services team on a 1-year contract (with the potential for conversion to permanent). In this role, you will handle accurate and timely processing of bills, charges, deposits, and provide financial counseling.

Key Responsibilities:
Process bills, charges, and deposits accurately and efficiently.
Provide financial counseling and assistance to patients.
Collaborate with internal teams to ensure smooth financial transactions.
Assist in resolving patient inquiries related to billing and financial matters.

To Apply: Send your resume to Jocelynchan@recruitexpress.com.sg or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Healthcare settings recruiting Human Resource and Admin Executive.

Job Scope:

• Manage full spectrum of recruitment process.
• Responsible for full spectrum of HR functions:
• Recruitment, interviewing, appointment, resignation/termination training and development
• Performance management, compensation and benefits
• Work Permit and pass applications
• Good understanding of Singapore employment act.

Job Requirements:

• Singaporeans Only
• 3 years relevant work experience
• Work location: Central
• 5-day work week
• Strong interpersonal skills

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to mycareer@abercare.sg

Abercare.sg | EA License No. 18C9070 | Ong Beng Wah | Registration No. R1872190

• Min 10 years of global marketing/ key account management and building relationships exp with shipping MNCs with global footprint
• Shipping/logistics industry exp is required
• Possess strong persuasion and negotiation skills. Has excellent interpersonal and communication skills

Our client is a leading feeder solutions provider in the maritime industry. We are seeking for an experienced global marketing cand for the position of a Senior Manager, Global Customer engagement/ Marketing.

Summary: The Global Customer Engagement (GCE) department is responsible for promoting and developing the firm’s relationship with the world’s biggest Container Shipping companies at HQ and Regional HQ levels. As a Senior Manager or Manager, you will be responsible for managing and projecting customers’ business requirement in order to generate growth, partnership and other business opportunities.

This is essentially a global marketing role requiring the cand to be equipped with global key account management skills. We are also seeking for a strong communicator with excellent influencing skills to interact with external customers and collaborate with internal stakeholders.

Reports to: Head of Global Customer Engagement

Location: Singapore

Role and Responsibilities:

Customers

• Global Account Manager for 2-3 corporate customers in the shipping industry;
• For a senior mgr, you will manage a team of 2-3 pax whom might be fellow account managers and/or Asst Account Managers; For a manager, no people management responsibility is required
• For accounts that you and your team are managing, you are to strategize, define and implement growth in volume and revenue on a global basis;
• Building multilevel relationship and rapport with key customers globally; going deeper, wider and higher into the customers organisation. This is to develop the customer intimacy that is needed to put ourselves in a more competitive position;
• Be up to speed on knowing your customers’ strategies and develop plans/deals to align ourselves to their needs;
• Measure, track and analyze key account metrics;
• Persuade and influence regional marketing teams and business units to ensure proper management and implementation of strategies for your respective customers;
• All round understanding of the market, the global products offer by customer and competitor; and
• Work closely with other Global Account Managers, Business Unit Directors, Trade Departments & Senior Management.

Processes & Systems

• Ensuring that commercial processes are reviewed regularly and updated; and
• Best practices of contract administration are shared amongst regional hubs.

Requirements:

• Minimum Bachelor degree with at least 10 years of global marketing/ key account management exp gained in the shipping/logistics industry. (For a Mgr role, min 5 years of relevant experience is required. For a Senior Mgr- min 10 years of relevant experience is required)
• Experience in key account management /marketing and building relationships with MNCs in the shipping sector with global footprint is essential
• Shipping/ logistics industry exp is required
• Able to travel overseas (regionally/globally) as part of business requirements. The travel is estimated to be about 30% but this may vary.
• Analytical and Inquisitive mindset;
• Able to develop relationship independently at different levels of a customer organisation;
• Strong persuasion and negotiation skills;
• Good interpersonal and communication skills;
• Goal-oriented, organized team player;
• Detailed and meticulous and strong problem solving skills;
• Proficient in all Microsoft Office applications; and
• Proficiency in the English language, both verbal and written.
• Added proficiency in Mandarin is a huge plus as the role may liaise with Chinese customers in Chinese.

Selling pts:

1. The co is the biggest common carrier and public shipping line in the world
2. The co is a well known and global MNC in the shipping industry
3. The co offers job rotation opportunities to good performers. If the cand is keen to branch out of this marketing function to other functions or look at overseas positions, the co has offered such opportunities to candidates.
4. The co allows WFH 1 day per week

To apply, pl send your cv in word doc to resume@cap-cg.com. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 26 April 2024

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.