Total 109 Quality Assurance / Control job vacancies in Johor Bahru JHR

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days

Job Descriptions:

• Responsible for carrying out daily pest control activities according to operational schedule.
• Advise and recommend clients on pest control maintenance if necessary
• Any other duties as assigned.

Job Requirements:

• STRICTLY OPEN TO SINGAPOREAN DUE TO NO QUOTA
• Preferably someone with 1 year experience in related field. However, candidates without experience are welcome to apply
• Possess a valid driving license
• Positive working attitude, hard working, self discipline and like to learn.

Job Benefits:

• Good salary package
• Career growth development
• Positive working culture
• Immediate hiring

If you are interested, kindly send your resume by clicking the APPLY NOW button.

Alternatively you may call 96746976 for immediate interview.

• Perform various tests according to firm's audit workflow/methodology.

• Assist in completing engagements in timely and orderly manner.

• Good communication skills and an eye for detail.

• Possess strong passion and desire to grow and improve technically and professionally.

• Committed with good positive working attitude.

• Able to perform under pressure in fast-paced working environment.

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations.

• Drafting of management letters and financial statements.

• Monitoring of engagement progress against budget and timeline set.

• Excellent communications skills, strong analytical and problem solving skills.

• Possess strong passion and desire to grow and improve technically and professionally.

• Committed with good positive working attitude.

• Able to perform under pressure in fast-paced working environment.

Reporting to the Nurse Clinician of Infection Prevention & Control (IPC), the Senior / Executive, IPC will support the department in planning and implementing strategic initiatives to drive the improvement process of Infection Prevention quality patient care and safety for the hospital; and ensure that the existing standards and guidelines of applicable professional organization and regulatory government agencies are incorporated into the Infection Prevention & Control program.

He / She will collect and manage the data to ensure real time IPC data including HAI data is accurately reported to key stakeholders, support the Nurse Clinician in reporting data for the various scorecards and work with respective clinical services to track Infection Prevention & Control performance indicators. He/she will also participate in Quality Improvement (QI) activities to improve the processes of departments and/or the hospital.

Job Requirements

• Nursing, Biomedical Science, Biological Science, Applied Science or any other degrees in healthcare preferred
• At least 2 years of relevant working experience
• Good writing skills, meticulous and organized with good planning skills
• Able to work independently, excellent communication and interpersonal skills
• Experience in infection control, quality, data analytics, or patient safety in healthcare setting will be an advantage
• Proficient in Microsoft Office

Description:

• Ensure that the in-house quality standards and specifications are maintained and in accordance with regulatory standards

• Responsible for proper documentation in preparation of internal and external audits

• Responsible for handling product complaints

• Responsible for CoA issuing and quality management with contract manufacturers

• Manage and support the execution of new product registration, product registration renewals and change notifications, in timely manner, across Asia

• Assist in compilation and preparation of registration dossiers for submission to regulatory agencies or to commercial partners

• Maintain current knowledge base of existing and emerging regulations, standards or guidance documents

• Maintain data entry to drugTrack and system for tracking changes in registration

• Assist and review product labelling, promotional materials and advertisement for compliance with regulatory requirements

• Liaise with HSA and foreign authorities on matters pertaining to regulatory activities, licenses and permits

• Support Sales & Marketing with tender applications

• Support Regulatory & QA manager other QA matters

• Other ad-hoc duties as assigned

Requirements

1. Minimum 1–2-year experience in QA or Regulatory Affairs with a medical company (Cosmetic, Medical Device, OTC Drug)

2. Knowledge of regulatory guidelines and requirement of countries in Asia Pacific will be a plus

3. GDPMDS/ ISO13485/ GMP knowledge

4. Excellent communication skills and detail oriented

5. Strong organizational and time management skills

6. Good knowledge of Microsoft Office applications

7. Positive attitude and good interpersonal skills

8. Self-motivated, able to work independently as well as in a team

This role reports to Head, HSSE and QAEP

REQUIREMENTS (QUALIFICATION, EXPERIENCE)

• Bachelor’s Degree in Civil/Mechanical Engineering or Architectural.
• At least 8 years’ experience in managing Quality Assurance for the engineering, procurement and construction especially in infrastructure projects with a minimum of 5 years of managerial experience.
• Responsible for HQ/project quality leadership and management from mobilisation through to completion.
• Require good judgement and the ability to render decisions and/or recommendations where Quality policies and procedures are not clearly defined.
• Familiar with ISO 9001 systems requirements.
• Determined and committed in establishing strong QA/QC processes in CES_SDC projects.
• Passionate in solving problems, team building, up-to-date in QA/QC programs and technologies. Possesses tenacity to commitments and responsibilities.
• Knowledgeable in PQP, ITPs, Method Statements, Inspection Checklists, NCRs, CARs and Root Cause Analysis.

RESPONSIBILITIES FOR HQ

• Establish and maintain effective Quality Management Systems (QMS) for project execution referencing to local requirements, client specifications and CES_SDC requirements.
• Ensure the CES_SDC’s Management System Manual (MSM) and Quality Procedure Manual (QPM) are established and maintained in support of CES_SDC’s Policies, Objectives & Targets, Quality Management Programme, Awards and Certifications
• Work closely with Management Team/HODs/PDs/PMs in meeting CES_SDC’s Quality objectives and targets by initiating, recommending or providing effective corrective actions/risk mitigating control measures through managing changes and documentations in QMS and risk registers.
• Organise and implement Company-wide initiatives and promotional campaigns to elevate Quality awareness and strive towards Quality excellence.
• Evaluate industry best practices for implementation of such practices into the CES_SDC Quality culture.
• Ensure investigations into Non-conformances and CAR are correctly conducted, identifying the root causes and ensuring corrective actions are implemented timely and effectively.
• Consolidate the QA/QC statistics received from each of the CES_SDC Operations, analysing those statistics for trends and recommend corrective actions/mitigating control measures or any necessary improvement plans/opportunities.
• Compile and submit QA/QC report including quarterly statistics to CES_SDC Management, CES Construction Group and client as required.
• Ensuring Quality Alerts and similar communications are distributed across the organisation.
• Provide support and input into tender proposals.
• Manage and ensure effective periodic reviews/internal and external audits/surveillance on Quality Management System.
• Perform other related duties as assigned or indicated by direct supervisor and CES_SDC management.

RESPONSIBILITIES FOR PROJECTS

• Ensure that the CES_SDC’s Quality policy is integrated within Project Quality Management System.
• Ensure that Clients recognise CES_SDC’s commitment to the Quality policies.
• Ensure proper establishment and implementation of Project Quality Plan and Quality Management System.
• Monitor project quality performance and make necessary improvement to the project quality system.
• Evaluate the site personnel’s and vendor’s QA/QC performance and motivate/educate them to perform to the best interest of the project and Company reputation.
• Deploy QA/QC personnel so as to facilitate the effective operation of the project QA/QC department.

Job Description

Responsibilities:

• Work with Project Manager to plan, monitor and report on project controls and progress measurement expenditure.
• Assist Project Manager in the delivery of the project, managing project cost and scheduling activities to ensure smooth running from the design phase to project close out.
• Track monitor and report project performance. Provide monthly reports with details on progress, actuals, forecast and explanation of variances.
• Establish Project and program control policies and procedures.
• Develop, implement and maintain planning, project controls processes & procedure, Project Management Information Systems & Tools and monitor compliance.
• Provide guidance, direction, and specialized assistance in the Project Cost Management, Risk Management, Quality Management, Planning & Scheduling and Client Stakeholder management
• Provide leadership for planning and scheduling, progress measurement, and reporting for the project and entire program if required. Identify areas of improvement and assist in the implementation of systems to deliver the defined improvements in project planning.
• Attend regular meetings and provide regular summary reports to the Project Management team, providing awareness of key project parameters and critical decision-making information to ensure projects are delivered on time and on budget.

Qualification & Experience:

• Bachelor's degree in project management, Architectural or Engineering with minimum 10 years' experience.
• Good experience in project scheduling software and tools which include Primavera, MS Project and all other Microsoft tools (Excel, Word and Power Point).
• Good knowledge and experience in working in a digital engineering and construction delivery environment.
• Good experience in applying risk management, project expenditure and change control and reporting earned value (EV) measurement of the progress of design, procurement, construction, testing & commissioning.

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardisation programme administered by Enterprise Singapore.
• Provide secretariat support to the Quality and Safety Standards Committees and its supporting Technical Committees and Working Groups.
• Engage and coordinate with the industry, academia, and government organisations to facilitate the development, promotion, and review of Singapore Standards and Technical References. Include coordinating and organising key standard launches and awareness workshops.
• Responsible for the identification of standards to be developed in consultation with key stakeholders from the industry, the development of standards right up to standard launches.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle all enquires received promptly regarding the standards under your area of responsibility.

Requirements

• A relevant Engineering / Quality Management / Workplace / Occupational Health and Safety degree or diploma from a recognised institution.
• Good knowledge of statutory requirements on safety, codes of practice or prior experience as a Safety Officer will be an advantage.
• Preferably with 3 years of industrial experience.
• Good command of spoken and written English.
• Able to write clear and concise minutes of meetings.
• Results-oriented and able to execute projects in a team and independently.
• Strong interest in industry standards development and promotion.
• Possess excellent networking, communication, and industry engagement skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

Job Scope

• 5.5 work days per week
• Work independently
• Thoroughly inspect client locations to identify and treat pest infestations
• Usage of chemicals and traps
• Fast and professional responses to clients
• Maintain provided work equipment

Requirements

• Team player and positive work attitude
• Lower Secondary education
• Can speak and write simple English
• At least 1 year of experience working as a pest control technician
• Valid Singaporean class 3 license

Benefits:

• Closely knit and friendly office environment
• Salary base pay: $2,200.00 - $3,000.00 per month
• Monthly variable pay up to $300
• Company Vehicle
• Performance bonus
• Retention bonus
• Yearly bonus

Job Scope

• 5.5 work days per week
• Work independently
• Thoroughly inspect client locations to identify and treat pest infestations
• Usage of chemicals and traps
• Fast and professional responses to clients
• Maintain provided work equipment

Requirements

• Team player and positive work attitude
• Lower Secondary education
• Can speak and write simple English
• At least 1 year of experience working as a pest control technician
• Valid Singaporean class 3 license

Benefits:

• Closely knit and friendly office environment
• Salary base pay: $2,200.00 - $3,000.00 per month
• Monthly variable pay up to $100
• Company Vehicle
• Performance bonus
• Retention bonus
• Yearly bonus

What you’ll be doing:

• Eligibility review of international and domestic issues based on Terms & Conditions / Prospectus / Agency Agreements etc.
• Code allocation of international and domestic issues
• Monitoring and follow up of internal and domestic settlement transactions to ensure timely execution of security instructions
• High quality timely investigation on all potential true matches against relevant lists or patterns generated by the screening tools
• Supporting the central Compliance function in improving the tool configuration for enhancement of its screening precision.
• Handling of customer and internal queries related to New Issues, Settlement and Compliance
• Project work and testing to further extend and improve New Issues, Settlement and Compliance services

What you’ll need:

• University degree in Business, Finance, Economics or relevant experience.
• Minimum 2 years of relevant experience in back and front office
• Back Office experience in Clearing and Settlement for both cash and securities transactions are considered as an asset Internal
• Good understanding of financial markets and instrument
• Good judgment, knowledge of financial market regulations and knowledge of geopolitical aspects
• Detail oriented with excellent analytical and organization skills
• Dedication, teamwork, and communication skills
• Competent handling of MS Office applications

Benefits:

• AL: 25 days
• Variable bonus (2-3 months)
• Flexi Benefit: $1000 (payout every Oct credited to salary)

Interested applicants: kindly submit your resume to joelle.tam@bgc-group.com

Job Overview:

We are seeking a highly motivated and skilled individual to join our Quality Department as a Quality Analyst Executive. This role will play a prominent role within the Customer Success driving a quality focus and ensuring a superior customer experience. Reporting to the Manager of Quality Systems will help in the management and maintenance of our ISO 9001 Quality Management System (QMS) while also driving continuous improvement initiatives to enhance our customer experience. This group-wide position will involve partnering and supporting the six customer success locations. The successful candidate will play a pivotal role in ensuring compliance with ISO standards, promoting quality principles across functional processes and other areas to improve performance, reduce customer effort, and elevate both employee and customer satisfaction.

Quality Management

• Assist the Quality Manager in fulfilling the role of ISO 9001 Management Representative for the entire organization.
• Oversee the Group-wide ISO Management System, including conducting periodic audits, facilitating management reviews, and maintaining core documentation such as objectives, improvement logs, business risk register, maintenance, and vendor management logs.
• Ensure the Quality Management System remains compliant and up-to-date with the latest standards.
• Collaborate with cross-functional teams to integrate quality management into various processes through the development of audit capabilities across the organization.
• Promote the integration of best practices for both in-scope and out-of-scope ISO processes, utilizing customer feedback and incidents as learning opportunities through case studies.
• Manage and analyze relevant data metrics to identify improvement opportunities and drive continuous improvement initiatives.

Customer Experience

• Support regional customer success teams in delivering an effective and efficient customer experience by monitoring and updating quality documentation, such as job manuals.
• Implement the systematic process for capturing customer feedback and driving continuous improvement across the customer success organization.
• Collaborate with IT and customer success leadership to maintain external and internal customer-facing metrics, ensuring consistent measurement of service levels.
• Based on internal Service Level Agreements (SLAs) performance for possible insights and recommendations on CS performance
• Monitor key performance indicators (KPIs) and escalate to respective stakeholders to ensure a quality focus and measure results for continuous improvement.
• Review credit note reports to identify system/process changes or additional training requirements.
• Support Customer Satisfaction Surveys, feedback analysis, and implement corrective actions as needed.
• Assist in the development and adoption of Global Freshdesk Business Processes, addressing exceptions and challenges with the Freshdesk team and internal stakeholders.
• Contribute to new business initiatives and projects, assessing their impact on Quality Management Systems and communicating necessary adjustments.

What We're Looking For:

• At least 3 years’ experience in handling QMS or equivalent
• Relevant degree or Business diploma
• Excellent IT skills with Proficiency in Microsoft Excel
• Proficiency in Microsoft Visio
• Internal auditor certification/experience will be highly appreciated.
• Experience with customer service ticketing systems.
• Experience with marine navigation software packages/systems.
• Ambitious, self-starter with the ability to work autonomously and independently execute tasks and responsibilities.
• Excellent written and verbal communication skills in English and verbal communication skills
• Additional knowledge in Japanese will be highly appreciated.
• A continuous learning mindset to stay updated with new standards, technologies, and best practices.
• Customer-oriented
• Analytical and problem-solving skills for analyzing complex data, identifying trends, and making data-driven decisions.
• Attention to detail, accuracy, and precision to identify potential gaps or inconsistencies in processes, documentation, and data.
• Confident and outgoing personality to successfully interact with stakeholders at all levels.
• Continuous improvement mindset with a passion for addressing process failures and identifying root cause fixes.
• Flexible approach to handling changing priorities and deadlines.

If this sounds like you, please submit your CV and our People, Culture & Workplace Team will be in contact with you. We regret to inform that only shortlisted candidates will be notified.

Our client is a global company that develops, manufacture, and sells pharmaceutical products.

About the role:

• Review the CoA/CoC compliance against specifications in RMPS/PMPS & MR.
• Perform sampling for all raw materia/packaging materialsl according to relevant sampling plans.
• Perform testing for raw/packaging materials , finished product & rework powder testing as per QMS.
• Perform environmental, equipment, air and water sampling in production area
• Perform compositing of finished product before despatching to NQAC for testing
• Responsible for the accuracy, integrity and reliability of laboratory data generated.
• Execute all duties faithfully and responsibly in accordance to written procedures and to immediately report all observations of GMP and Safety non-conformances.
• To take ownership in gaining knowledge and demonstrating the expected Environmental protection, Health and Safety attitude and behavior at the workplace.

About you:

• Technical qualification, Diploma or equivalent.
• Preferably relevant working experience in the Nutritional / Food industry.
• Pleasant with good interpersonal skills.
• Fluent in written and spoken English.

About Us

The National Cancer Centre Singapore (NCCS) aims to be a global leading cancer centre by providing one-stop integrated and holistic patient-centred care, putting patients at the heart of all we do. As part of Singapore’s largest healthcare group, your satisfaction goes beyond healing patients. Join us as we embark on the journey to improve patients’ lives and contribute to pioneering cancer care, research, and education.

About the Role

You will play a pivotal role in the Quality Development and Management department to plan, coordinate, and support all Quality Improvement related activities and initiatives to achieve the institution’s objectives to Quality Improvement. You will facilitate and coach Quality Improvement projects and drive Kaizen initiatives. In addition, you will support in standards-based audits and data management and reporting.

Some of the Key Responsibilities Include

• Implement and drive Quality Improvement and Kaizen related initiatives, activities and projects
• Collate and analyse Quality related data to provide accurate and timely reporting to internal and external stakeholders
• Organize standards-based audits, analyse audit results, and follow-up on all audit findings to ensure appropriate action plans are implemented
• Provide administrative and secretariat support to department meetings, activities and events

Job Requirements

• Degree with 2 to 4 years of relevant working experience in facilitating/coaching Quality improvement project in healthcare would be an advantage
• Knowledge of Quality Improvement tools, Kaizen initiatives, Design Thinking and Agile QI are preferred
• Strong interpersonal, verbal and written communication skills, with ability to work with stakeholders at all levels
• Driven and independent team player who is able to balance competing priorities and tight deadlines
• Proficient in Microsoft Office