Total 40 Manager level Others job vacancies in Bukit Jelutong, Selangor

• Oversee performance and daily operations for the entire business unit, BEHG.
• Manage and enhance the efficiency and productivity of the daily operations to ensure that business objectives are met.
• Working across functional teams, Singapore and international venues to archive budget and forecast to meet target and control operational costs.
• This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.
• Develop strategic business plans to improve existing operations, to meet ever-changing customer and business needs.
• Ensures optimal guest satisfaction and resolves complaints whenever necessary, or through coaching venue leaders capability handling and solving positive outcomes.
• Establish effective communication channels with stakeholders to provide a system of feedback on the overall success of the operation. This feedback should lead to the implementation of operational improvements that better meet the needs and expectations of stakeholders.
• Monitor industry and market trends and suggest creative ideas to enhance the restaurant's image and offering.
• Enhance brand image by collaborating with customers, government, community organizations and employees - enforcing ethical business practices.
• To oversee the Group's business development functions and manage the resources and use them effectively to grow our existing business units and investigate new business opportunities.
• Work closely with HQ leadership team, venue managers and international teams of operational divisions to understand and contribute to their business development requirements.
• Supporting planning and guidance of international operations task force and Singapore training for international new openings.

1. Plans, directs and monitors the cleaning operations team.

2. Oversees the management of resources on project sites.

3. Develops cleaning operational plans and manage service contracts and incidents related to cleaning operations.

4. Prepare work method statement and Risk Assessment for all scopes

Job Requirements

• Diploma holder
• Preferably 2 years’ experience in cleaning industry or related fields.
• Senior executive or assistant manager roles.
• Must have good written and verbal communication skills in English.
• Must be computer literate in basic IT skills such as Office and Email.
• Must be able to embrace new technology with the aim of efficiency
• Good leadership and problem-solving skills
• Adaptability, professionalism and positive attitude and show willingness to learn.

Plans, directs and monitors the cleaning operations team.

Oversees the management of resources on project sites.

Develops cleaning operational plans and manages service contracts and incidents related to cleaning operations.

Prepare work method statement and Risk Assessment for all scopes

Job Requirements

• Diploma holder
• Preferably 2 years’ experience in cleaning industry or related fields.
• Senior executive or assistant manager roles.
• Must have good written and verbal communication skills in English.
• Must be computer literate in basic IT skills such as Office and Email.
• Must be able to embrace new technology with the aim of efficiency
• Good leadership and problem-solving skills
• Adaptability, professionalism and positive attitude and show willingness to learn.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Restaurant General Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant General Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant General Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high focus on customer service, always prioritizing the customers' needs.
• Take personal responsibility and initiative to address issues, effectively communicating with both customers and colleagues.
• Contribute ideas and suggestions to improve operational and environmental procedures in the hotel.
• Actively promote Hilton hotels' services and facilities to guests and suppliers.
• Perform all duties in a manner that prioritizes safety for yourself and others in the workplace.
• Create an environment where the entire department is dedicated to delivering exceptional customer service and creating memorable experiences.
• Seek verbal feedback from customers and team members after each service period.
• Agree on and implement actions to improve customer service based on feedback.
• Handle customer complaints and comments with a positive attitude, providing follow-up and feedback to the Food & Beverage Manager.
• Respond promptly and effectively to customer requests and queries while assisting on the floor during meal periods.
• Be available to assist in the restaurant and bars during busy days or special events.
• Proactively assist guests with reasonable requests and train team members to anticipate guest needs.
• Ensure consistent delivery of service standards as outlined in the Guest Satisfaction Manual and the Standard Operating Procedures Manual.
• Familiarize the team and managers with Hilton's departmental standards and assess team members against these standards.
• Conduct regular training sessions on departmental standards in the outlets.
• Monitor standards through regular review checks and develop action plans to address any deficiencies.
• Plan, prioritize, organize, and control the day-to-day operation of the restaurant.
• Prepare rosters and job schedules for team members, considering internal activities, occupancy, external events, promotions, etc.
• Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, including direct liaison with Group Leaders upon arrival.
• Assign duties and delegate authority for the restaurant's operation at all times.
• Understand the dynamics of other departments and their impact on your own department.
• Plan ahead and ensure adequate resources are available.
• Manage the department's operation and step in when necessary to ensure smooth functioning, participating in service duties during peak periods.
• Coordinate with the Engineering and Housekeeping departments to ensure proper cleaning procedures are followed and maintained.
• Conduct shift reviews, handovers, and briefings as required.
• Maintain in-depth technical knowledge and skills relevant to the job.
• Establish effective communication with the Kitchen team.
• Maintain event and function histories to assist with future events.
• Participate in menu changes and discussions with the Food & Beverage Manager and Executive Chef, considering new F&B trends, market demands, and sales achievements.
• Attend and actively contribute to regular F&B operational and roster meetings.
• Understand the hotel's goals and communicate them clearly to the team, providing direction and goals.
• Set departmental objectives for yourself and the team.
• Advocate for the team's needs within the hotel.
• Keep the team informed of departmental and hotel activities through regular communication meetings.
• Identify and maximize revenue opportunities for the department and the hotel.
• Stay aware of potential business highs and lows.
• Create and implement sales promotions and team member incentives.
• Assist the F&B Manager in preparing event brochures.
• Identify, communicate, and act on potential sales leads.
• Foster an environment where every team member is engaged in sales activities.
• Supervise the department's financial performance in line with the profit plan.
• Use key performance indicators and financial targets to evaluate the department's performance and plan for the future.
• Prepare regular financial and operating reports as required by the F&B Manager.
• Forecast potential revenues and costs.
• Control costs without compromising standards, following company control procedures.
• Establish and maintain leave plans for the department.
• Assist with selecting, training, coaching, and developing team members to meet the department's current needs.
• Understand the staffing requirements in terms of quantity and quality for the department's operation.
• Assist in conducting selection interviews and making effective recruitment decisions.
• Ensure new recruits have all the necessary information before starting their employment.
• Assist in planning and conducting departmental orientation.
• Keep the Orientation Training manual for each outlet up to date.
• Ensure standards training and assessments are carried out regularly.
• Ensure the health, safety, and well-being of customers and team members.
• Familiarize yourself with relevant OH&S legislation and its implications for the department's operation.
• Communicate to the team their responsibilities regarding OH&S.
• Implement safe and healthy working practices at all times.
• Conduct hygiene training at least once a year.
• Fulfill any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Restaurant General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of 10 years of experience in senior management roles in Michelin-starred or fine-dining restaurants, preferably in Asia.
• Strong business acumen and financial management skills, with a proven track record of driving revenue and profitability.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
• Passion for food and hospitality, with a deep understanding of the latest culinary trends and techniques.
• Exceptional attention to detail.
• Proficiency in service etiquette and protocols.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

HR Project General Managers

Islandwide

Full Time

Executive/Middle Management Level

5 years exp – 10 years exp

Admin / Secretarial/Human Resources/Payrolls/Personal Assistant to MD

$4,800to$8,000

Monthly

18 April – 30 April

Roles & Responsibilities

Salary: The salary range for this position depends on the candidate's experience

level.

Job Overview:

We are seeking a Indigent Responsibility and reliable HR Project General Mangers

to join our team. In this role, you will be responsible for providing Full Set Human

Resources, Admin, Basic Account and payrolls, prepare employment contract, and

Project Claims, and also knowledge in terms of constructions firm, projects,

building and overall in charge for the company and site matters.

Candidate needed to have Constructions Experience and report to Managing

Director and follow any daily HOC Duties as followed.

Key Responsibilities:

1. Responsible for company compliance, office affairs and WPOL, EPOL work

pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and

Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters

as instructions from the Management Team.

Requirements:

1. Fluent in both English & Chinese to communicate with Chinese clients.

2. Detail-oriented self-starter with excellent written and verbal communication

skills.

3. Mature and Reliable with a strong sense of integrity and confidentiality.

4. A friendly and energetic personality.

5. Society and Cheerful Character.

6. Sincerely and Honesty

7. 5.5 days Per Week, and a Alternate Saturday is required(Up to MD to Decided).

8. Only Shortlisted will be informed.

9. Advance Diploma/ Bachelor Degree Holder/Any Relevant Qualifications

Interested Candidate Please apply for more information, Thankyou.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Highlights

• Competitive salary and comprehensive benefits
• Work in a dynamic and creative environment
• Training, mentoring and advancement in a fast growing company

Job Description

As a Group General Manager, you will lead the team to drive revenue growth, manage all aspects of retail sales and marketing initiatives. Your responsibilities include, but are not limited to:

• Overseeing the retail sales performance and manpower utilisation
• Identifying potential bottlenecks and addressing any issues or challenges that arise during the sales-to-installation process promptly and effectively
• Developing and executing sales strategies that align with company’s objectives and fulfill its annual budget goals
• Providing leadership and guidance to sales, fulfillment and marketing teams
• Making crucial decisions regarding team management, approvals and all sales related matters
• Handling escalated issues and complaints with sensitivity and expertise
• Setting benchmarks for customer service quality, ensuring alignment and commitment from team members
• Overseeing the marketing team to create lead generation, promotions and campaigns

What will the Right Person look like?

• Applicants with a Degree in Business or related field, with at least 7 years of proven experience in managing sales operations and leadership positions are welcome to apply.
• Excellent leadership and people skills.
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet customer needs.
• Passion for delivering exceptional customer service and a commitment to customer satisfaction
• Excellent communication skills, with a focus on effective listening and empathising with customers.
• Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders.
• Proficiency in Microsoft Office suite, CRM, ERP and other operational software.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibility:

• Attend to clients' enquiries and requests.
• Carry out induction procedures with all new staff.
• Check cleaning equipment condition.
• Check work done by cleaners.
• Communicate and relate effectively at the workplace.
• Demonstrate understanding of cleaning methods and processes.
• Implement work plans.
• Inform supervisor or manager when stock level of cleaning materials is low.
• Inform team of clients' requests and follow up to ensure request is done.
• Instruct and delegate tasks to team.
• Oversee day-to-day cleaning operations.
• Provide appropriate guidance and training for cleaning staff.
• Resolve problems and make decisions at operational level.
• Train new cleaners on work procedures and operation of equipment.

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About The Role
The Restaurant General Manager in Nobu will be responsible for the overall operations of the restaurant and ensuring a consistent and outstanding guest experience. He/She will oversee all areas of service within the restaurant, including but not limited to, training, motivating and retention of the team, food cost, labour cost, P&L responsibility, staffing plans, safety, and hygiene, all whilst adhering to all company policies and procedures and brand guidelines.

About You
To be successful in this role you will need to have a minimum of 10 years’ experience within Hospitality, with at least 5 years in a similar leadership role in a Japanese cuisine restaurant. The successful candidate will be someone with high energy and a positive approach towards building working relationships and overcoming complex challenges. They will be results driven and confident in their ability to change and adapt themselves as well as their team to work towards common goals. A strong sense of leadership and an excellent motivator who has the experience and knowledge to understand the combination of detail, quality and volume whilst being able to delegate and set clearly defined expectations. A strong understanding of financials is essential as well as the ability to operate within the policies, procedures, and systems of Four Seasons Hotel Singapore.

What we expect:

Job duties include but are not limited to:

• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for lunch, or dinner.
• The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Able to work on weekends and public holidays

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

General Manager duties and responsibilities

General Managers assist first-line managers to achieve their goals and also ensure that all teams within a unit are functioning well. Their specific duties and the scope of work of these professionals vary depending on the company and industry they work in, but may include:

• Developing key performance goals and managing the performance of staff
• Creating and implementing strategies for business growth
• Hiring new staff within a department or business unit
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with account managers and other senior staff to retain clients
• Developing new solutions to meet client needs
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

An effective General Manager needs a broad range of industry knowledge and soft skills, which include:

• Keen strategic thinking and planning
• Understanding of budget management and financial monitoring
• Excellent leadership skills, including goal setting, motivating, training and mentorship
• Exceptional interpersonal and communication skills, including writing, speaking and active listening
• Effective conflict resolution and problem-solving skills
• Good organization and time management
• Comfortable in a fast-paced or high-pressure environment
• In-depth knowledge of their industry

- Lead and oversee all aspects of operations, ensuring exceptional service delivery, maintaining quality standards, and maximizing efficiency.

- A pivotal role in creating memorable dining experiences focused on the unique flavors of crab cuisine while fostering a positive work environment for the team.

- Minimum of 5 years of experience in restaurant management, with at least 2 years in a leadership or managerial role.

- Proven track record of successfully managing restaurant operations, including staff supervision, budgeting, and customer service.

- Strong understanding of food safety regulations and industry best practices.

- Experience in the seafood or fine dining industry is a plus.

- Bachelor's degree in Hospitality Management, Business Administration, or a related field.

- Additional certifications in restaurant management or hospitality are preferred but not mandatory.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

Opportunity and Purpose

The General Manager role is multifaceted, encompassing various aspects of business management. This includes overseeing the day-to-day of leasing commercial vehicle business, managing staff, ownership of the leasing process, and steering the business performance by balancing multiple responsibilities to ensure smooth operation

Here’s the breakdown of the key responsibilities:

1. Business Management and Operations: Develop the business that contribute directly to the company's success and implement business strategies to increase efficiency and profitability
2. Financial Oversight: Responsible for the financial health of the leasing business, manage budgets, set financial goals, and ensure that the company is meeting its financial targets. This includes analyzing financial reports, managing expenses, and making strategic decisions based on financial data
3. Customer Service and Relations: Maintaining high levels of customer satisfaction is crucial. Must ensure that the team provides excellent service, resolves customer complaints effectively, and builds long-term relationships with clients. This may also be involved in negotiating lease terms and handling major client accounts
4. Marketing and Sales: Developing and implementing marketing strategies to attract new customers is another key responsibility. This includes overseeing advertising campaigns, managing online presence, and working with the sales team to promote leasing options and close deals
5. Fleet Management: The General Manager needs to have a good understanding of the vehicles in the fleet, including their features, maintenance needs, and market value. They are responsible for the acquisition and disposal of vehicles, ensuring that the fleet meets customer needs and remains competitive
6. Regulatory Compliance: Must ensure that the business complies with all relevant laws and regulations. This includes keeping up to date with changes in legislation that could affect the leasing business
7. Staff Management and Development: Leading and managing the team is a critical part of the role. The General Manager is responsible for setting performance standards, expectations to drive the team and evaluating staff performance
8. Risk Management: Identifying and mitigating risks associated with vehicle leasing, such as financial risks, legal risks, and operational risks as a vital part of their job
9. Technology and Systems: Implementing and managing the technology systems used in the leasing process, such as customer relationship management (CRM) software and vehicle tracking systems, is also important
10. Industry Knowledge and Networking: Keeping abreast of industry trends, attending conferences, and networking with other professionals in the automobile leasing industry are important for staying competitive and informed

Requirements

• Bachelor's Degree in preferably business administration
• At least 8 years of experience in sales, business development in the automobile industry in vehicle leasing with more than 1000 fleet of commercial vehicles or passenger’s car
• To manage sales or operations team or both with a team size of more than 20 headcounts
• Dynamic, Inspiring, Resourceful, Innovative and a self-starter with strong leadership and interpersonal skills
• Operational excellence with strong work ethics and sense of accountability in ownership
• Valid Class 3/3A license

Job Highlights

• Competitive salary and comprehensive benefits
• Work in a dynamic and creative environment
• Training, mentoring and advancement in a fast growing company

Job Description

As a General Manager at ClimaShield Solutions, you will lead the team to drive revenue growth and manage all aspects of sales operations. Your responsibilities include, but are not limited to:

• Providing leadership and guidance to the sales and support team, fostering a high-performance culture and promoting teamwork and collaboration
• Overseeing customer issues and managing escalated customer complaints with sensitivity and expertise to ensure an exceptional customer experience
• Developing and executing sales strategies to meet sales targets and expand the customer base
• Collaborating with Marketing to ensure alignment of sales initiatives with overall business objectives and strategies
• Leading the development and delivery of compelling project and commercial pitches to prospective clients, effectively negotiating on terms, prices and deliverables
• Overseeing and coordinating all activities related to the project execution, project management and cost optimisation
• Making crucial decisions regarding team management and all sales related matters
• Identifying potential bottlenecks and addressing any issues or challenges that arise during the sales-to-installation process promptly and effectively

What will the Right Person look like?

• Applicants with a Degree in Business or related field, with at least 7 years of proven experience in managing sales operations and leadership positions are welcome to apply.
• Excellent leadership and people skills.
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet customer needs.
• Passion for delivering exceptional customer service and a commitment to customer satisfaction
• Excellent communication skills, with a focus on effective listening and empathising with customers.
• Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders.
• Proficiency in Microsoft Office suite, CRM and other operational software.