Total 43 technical support engineer job vacancies in Shah Alam

职责 / Responsibilities:

• 客户来访。
• Customers visit.
• 早期发现项目/ 工程和项目/ 工程的追踪,跟进,策略。
• Project early detection and project pursuit.
• 准备和创建营销材料。
• Prepare and create marketing material.
• 营销与产品持续开发&更新。
• Marketing and products continuous development update.
• 提供技术支持在项目/ 工程规范合规性。
• Technical support on project specification compliance.
• 组织营销活动。
• Event organises.
• 准时营销报告。
• Marketing report.

Products; 

• Power Generators (AC Alternators)
• Power Transmission ( AC Motors and Drives)

要求 / Requirements:

• 至少学位/更高/工程研究生（电气/电子或机电一体化）或同等学历
• At least Degree / Higher / Graduate in Engineering (Electrical / Electronic or Mechatronic) or equivalent
• 能够说和写英文、中文、福建话和马来语的人将获得优势
• Ability to speak and write English, Chinese, Hokkien and Bahasa Malaysia would be added advantage
• 拥有电脑知识
• Computer Literacy
• 至少 2 年在工业、机械或工程相关领域的工作经验
• At least 2 years experience in the related field of industrial, machinery or engineering

Perks & Benefits

• Commission and bonus
• Company trips

工作職責：

• 負責銷售活動並以結果為導向。識別和開發新的商機和新的市場利基。
• 積極主動、積極進取、以結果為導向、關鍵人物。培養新客戶和現有客戶，識別他們的潛力、需求和要求並提供解決方案。
• 較強的表達能力。
• 對銷售區域有全面的市場了解。
• 服務現有客戶並開發新的商機。

要求：

• 候選人必須至少擁有結構/室內設計工程學科的文憑/學位。
• 該職位需要至少2至3年相關領域的工作經驗。
• 精通英語和中文。
• AutoCAD 知識將帶來更多優勢。
• 經常因海外商務和專案出差。

津貼和福利

• 佣金和獎金
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假
• 開放文化
• 個人發展機會

工作職責

• 規劃和監控公司集團的永續發展管理活動。
• 收集和整理定性和定量數據，以幫助溝通和支持永續發展管理。
• 對參與永續發展路線圖的所有成員進行所有永續發展管理的培訓、簡報和評估。
• 定期進行現場評估，以確定合規性和實施差距，並在必要時向管理層提供建議。
• 與工廠營運團隊攜手合作，制定必要的永續發展路線圖。
• 改善環境保護管理，包括回收、公共衛生、水和空氣污染。
• 確定關鍵研究領域，如再生能源、氣候變遷、碳足跡、水安全、廢棄物管理。
• 承擔研究大氣污染管理系統、廢棄物管理體係等環保工程。
• 研究人類對環境、社會影響、人權等的影響。協調並建議相關部門進行必要的變革，以滿足永續發展管理的要求。
• 就環境最佳實踐向政策制定者提供諮詢和建議。
• 承擔管理層指派的任何其他任務。
  

工作要求

候選人必須至少擁有環境研究文憑、高級文憑、學士學位或碩士學位和/或相關專業資格。

• 具有至少2-3年環境領域工作經驗。
• 能夠用英語和馬來語進行溝通和寫作。能夠用普通話交流將是一個額外的優勢。
• Microsoft Office 應用程式進階。
• 具有創造性思維和解決問題的能力，熱愛環境保護。
• 分析思考和良好的人際溝通能力。
• 優秀的書面溝通能力和熟練的技術報告。
• 擁有氣候變遷、污染與資源以及水資源利用等主題的經驗。
• 熟悉當地和國際環境標準。
• 能夠在最少的監督下獨立工作。
• 願意在必要時出差。

津貼和福利

• 醫療保險
• 個人發展機會
• 健身會員資格

Job Requirement :-

- Bachelor’s Degree in Engineering (Chemical / Mechanical / E&E, or equivalent).
- Fresh graduates are encourage to apply.
- Fluent in Mandarin, English and Bahasa Melayu. (candidates who are fluent in
  Mandarin are preferred because the role requires candidates to interact with
  Mandarin-speaking clients) 
- Knowledge in Microsoft Office, AutoCAD, project management, and etc.
- Must be proactive, committed, result-oriented and multi-tasking.
- Positive attitude, willing to face and deal with challenges.
- Team player.

Responsibilities :-

- Achieving group sales target and company goals.
- Clarifying the requirement and specification of enquiries with customers.
- Prepare valve sizing sheets, quotation and technical documents.
- Technical clarification and commercial negotiation with factories / suppliers.
- Attend technical & kick off meeting.

Thriving under Flow Control, SWTS Asia Group, Encord Sdn Bhd specializes in valve automation. In our 25 years of professional service, we have served a multitude of industries such as Palm Oil Refineries, Palm Oil Mills, Oleochemicals, Food & Beverages, Pharmaceuticals, Steam & Thermal Oil Boiler Applications, Petrochemicals, Oil & Gas, Water Treatments, Shipyards and many more. As a leading valve supplier, we offer products in accordance with most national and international standards. With our 25 years of experience in the valve industry combining with a modern approach to effectively ensure you an unrivaled service. As our slogan suggests, we are "READY TO SERVE" and committed to providing accurate and high-quality solutions for our clients' valve and automation requirements.

職位需要 ：-

- 工程學士學位（化學/機械/電子與電氣，或同等學歷）。
- 鼓勵應屆畢業生申請。
- 流利的普通話、英語和馬來語。 （精通以下語言的候選人
優先考慮普通話，因為該職位要求候選人與人互動
講國語的客戶）
- Microsoft Office、AutoCAD、專案管理等的知識。
- 必須積極主動、盡責、以結果為導向、能夠同時完成多項任務。
- 態度積極，願意麵對和應對挑戰。
- 有團隊精神的人。

職責：-

- 實現集團銷售目標和公司目標。
- 明確與客戶詢價的要求和規範。
- 準備閥門選用表、報價單和技術文件。
- 與工廠/供應商進行技術澄清和商業談判。
- 參加技術和啟動會議。

SWTS Asia Group、Encord Sdn Bhd 在 Flow Control 的領導下蓬勃發展，專門從事閥門自動化業務。在25 年的專業服務中，我們服務於眾多行業，如棕櫚油精煉廠、棕櫚油加工廠、油脂化學品、食品和飲料、製藥、蒸汽和導熱油鍋爐應用、石化、石油和天然氣、水處理、造船廠還有很多。作為領先的閥門供應商，我們提供符合大多數國家和國際標準的產品。憑藉我們在閥門行業 25 年的經驗與現代方法相結合，有效確保為您提供無與倫比的服務。正如我們的口號所暗示的那樣，我們“隨時準備服務”，致力於為客戶的閥門和自動化需求提供準確、高品質的解決方案。

Job Responsibilities

• Plans and monitor the activities of Sustainability Management for the Group of Companies.
• Collect and collate qualitative and quantitative data to help communicate and support the sustainability management.
• Conduct training, briefing, assessment on all sustainability management to all members involved in sustainability road map.
• Carrying out site assessments regularly to determine compliance & implementation gap and advise the Management whenever necessary.
• Work hand in hand with plant operation team and develop necessary road map toward sustainability.
• Improving environmental conservation management, including recycling, public health, water, and air pollution.
• Identifying critical research areas such as renewable energy, climate change, carbon footprint, water security, waste management.
• Undertaking environmental protection projects such as study air pollution management system and waste management system.
• Studying human influence on the environment, social impact, human right, etc. Coordinate and advise relevant department on the necessary change to meet sustainability management requirements.
• Consulting and advising policy makers on environmental best practices.
• Undertake any other tasks as and when assigned by the Management.
   

Job Requirements

Candidate must at least possess a Diploma, Advanced Diploma, Bachelor’s Degree or Master’s Degree in Environmental Studies and/or relevant professional qualification.

• With minimum 2-3 years of working experience in environmental field.
• Able to communicate and write in English and Bahasa Malaysia. Ability to communicate in Mandarin will be an added advantage.
• Advanced in Microsoft Office Application.
• Creative thinking and problem-solving skills with an affinity for environmental conservation.
• Analytical mindset and good interpersonal skills.
• Excellent written communication and proficiency with technical reports.
• Experience in the subject of Climate Change, Pollution & Resources and Water Use.
• Familiar with local and international Environmental Standard.
• Able to work independently with minimum supervision.
• Willing to travel as and when necessary.

Perks & Benefits

• Medical insurance
• Personal development opportunities
• Fitness membership

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and effective resolution of issues related to our products. The role involves proactive problem-solving, excellent communication, and collaboration with internal teams. The ideal candidate possesses a strong technical background, customer-focused mindset, and the ability to thrive in a dynamic environment. Key responsibilities include responding to customer inquiries, troubleshooting technical problems, creating documentation, conducting training sessions, and maintaining service quality. This position offers an exciting opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer support.

• Respond to customer inquiries and technical issues via phone, email, or chat in a timely and professional manner.
• Troubleshoot and diagnose technical problems, providing step-by-step solutions or escalating issues to the appropriate team if necessary.
• Collaborate with other departments to resolve complex customer issues.
• Develop a deep understanding of our products and services to provide accurate and effective technical assistance.
• Stay updated on product features, updates, and industry trends to enhance support capabilities.
• Provide feedback to the product development team based on customer interactions to improve product functionality.

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Technical Support to do helpdesk task like phone,email,chat enquiry.

• Attend to customer enquiries
• Identify usability errors / bugs and guide customer to trouble shoot and problem solving.
• Application / System / Transactions maintenance and monitoring

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Technical Support to do helpdesk task like phone,email,chat enquiry.

• Attend to customer enquiries
• Identify usability errors / bugs and guide customer to trouble shoot and problem solving.
• Application / System / Transactions maintenance and monitoring

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Technical Support to do helpdesk task like phone,email,chat enquiry.

• Attend to customer enquiries
• Identify usability errors / bugs and guide customer to trouble shoot and problem solving.
• Application / System / Transactions maintenance and monitoring

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

This position requires strong organizational skills, attention to detail, and effective communication abilities. The Administrative Operations Coordinator works closely with cross-functional teams to address operational challenges and implement process improvements. With a proactive approach to problem-solving and a commitment to efficiency, the Coordinator contributes to the overall success of the organization by supporting operational excellence.

Job Responsibilities

• Manage the replenishment of gift cards, paper rolls, and other essential supplies.
• Respond promptly to merchant inquiries regarding stock availability and orders.
• Maintain accurate records of inventory levels, orders, and expenses.
• Handle administrative duties such as filing, data entry, and scheduling.
• Perform a variety of daily administrative duties in order to ensure smooth running of operations.
• Monitor and follow up on handling customer related matters via email, phone call, WhatsApp etc. 
• Maintaining a pleasant working environment for your team.
• Provide support to management as needed.

Pre-Requisites :

• A Diploma/bachelor’s degree in Business Administration/Economic/Supply Chain or a related field.
• A minimum of 0-2 years experience.
• Excellent interpersonal and written and oral communication skills.
• Strong problem-solving skills
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

AIOps Engineer requires to utilize RPA, AI/ML and big data to improve RMS IT operations. AIOps Engineer will use technologies such as robotics process automation tool, machine learning and data analysis to automate processes and develop tools to derive insights from data. Develop new approaches and technologies to improve backend, infrastructure, operational and finance team’s day-to-day operations.

• Utilize Robotics Process Automation (RPA), AI/ML and big data to enhance IT operations.
• Analyze business processes to identify areas for automation and work with business stakeholders and IT teams to determine requirements and design software bots.
• Apply machine learning and data analysis techniques to streamline the significant events and patterns related to system performance and availability.
• Develop and implement advanced data analytics tools to extract insights from operational big data, identify patterns and detect suspicious events.
• Use machine learning and data analysis to automate processes and create tools that provide valuable insights from data.
• Implement state-of-the-art machine learning algorithms to solve complex operational problems.
• Develop innovative approaches and technologies to derive maximum value from available data.
• Collaborate with a team of experienced backend engineers, data engineers, infrastructure engineers and operational SMEs to tackle evolving challenges in the field of AI/ML and RPA.
• Design and implement enterprise-level AI platforms and services to improve IT operations.
• Perform other duties as assigned.

Pre-Requisites :

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience as a Software Engineer/Machine Learning Engineer.
• Mastering at least 2 of the following programming languages (framework) on backend engineering: PHP(Laravel), Python(Django), Machine-learning(TensorFlow), Data analytics(Streamlit) and SQL.
• Strong knowledge of RPA technology tools, including Automation Anywhere 360 Control Room and RPA Bot framework.
• Strong knowledge of data preparation and model training, including Kafka, Anaconda, Jupyter Lab and Google Colab.
• Experience with databases such as MySQL, MariaDB, CouchDB and Redis.
• Experience with version control systems, such as Git.
• Understanding of Agile development methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and commitment to delivering high-quality work.
• Experience with cloud computing platforms, such as AWS.
• Experience with containerization technologies, such as Docker or Kubernetes.
• Familiarity with testing frameworks, such as Phpunit.
• Understanding of CI/CD pipelines.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

We are seeking a talented and passionate software engineer to join our team. As a software engineer, you will play a key role in designing, developing, testing, and maintaining our software applications. You will utilize your programming skills and knowledge of data structures and algorithms to write clean and efficient code. Collaborating with cross-functional teams, you will analyze user requirements, troubleshoot issues, and ensure the delivery of high-quality software solutions. Your responsibilities will also include creating technical documentation, staying updated with the latest technologies and best practices, and actively participating in project management activities. If you are a self-motivated individual with a strong foundation in software development, excellent problem-solving abilities, and a passion for continuous learning and innovation, we encourage you to apply for this exciting opportunity to contribute to our organization's growth and success.

• Develop and maintain APIs and integration points
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, maintainable, and testable code, especially for unit test purpose
• Work with the team to identify and implement process improvements to increase development efficiency and quality
• Troubleshoot and debug production issues
• Provide support to maintain and enhance the existing system
• Stay up-to-date with the latest technologies and frameworks and incorporate them into our practices as appropriate
• Design, develop, and maintain complex web applications using the latest technologies and frameworks
• Manage project timelines and deliverables.
• Participate in code reviews and ensure code quality and adherence to best practices
• Other duties as assigned

Pre-Requisites :

• Bachelor’s degree in computer science, Information Technology, or a related field
• 3+ years of experience as a Software Engineer
• Experience in developing web applications using the LAMP stack (Linux, Apache, MySQL, and PHP) and related technologies such as HTML, CSS, JavaScript, and jQuery
• Understanding of Agile development methodologies
• Experience with databases such as MySQL, MariaDB, MSSQL, couchDB or MongoDB, Redis
• Experience with version control systems, such as Git
• Strong analytical and problem-solving skills
• Ability to work independently and manage multiple projects simultaneously
• Strong attention to detail and commitment to delivering high-quality work
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams

Preferred

• Experience in integration of payment gateway APIs and payment channels
• Familiarity with AWS or other cloud-based infrastructure
• Experience with Docker container
• Experience with cloud computing platforms, such as AWS
• Experience with containerization technologies, such as Docker or Kubernetes
• Experience with non-generic AI/ML tools (such as SageMaker, etc)

Are you game?